Plus Fitness 24/7 Narellan

Fantastic experience: I met Josh just after my wife passed away - I needed to get fit as I have plans to walk the Kokoda Track - that first meeting was awesome and I now do two sessions a week on top of a huge workload - I look forward to my sessions and is nearly addictive. A great friendship has been developed and he has seen my good and bad times and accepted me no matter what. Would recommend Plus Fitness to anyone - To the owners thank you for your great staff and facilities.

Fantastic experience: Best plus fitness I have been to so far, spacious and great atmosphere I see Josh the P.T and he is so patient and friendly and pushes you to get the best results

Fantastic experience: Great gym, friendly staff and good atmosphere Josh is a very good personal trainer, friendly and makes you feel comfortable 10/10 would recomend

Fantastic experience: At the beginning of the year I joined Plus Fitness and took advantage of an initial consult with the personal trainer Josh. He listened to my goals and together we came up with a plan that suited my busy schedule to begin working on my goals. The body scan was confronting but he assured me that we all begin somewhere and it was the beginning of my fitness journey. We are now at the end of the year and I have been so pleased with the results in fitness, strength and weight loss. This is all due to the informative, caring and easy going approach that Josh has to PT and the rapport he builds with his clients. I am so grateful for all his guidance and look forward to setting new goals to achieve in 2025. Thank you Josh and Plus Fitness

Fantastic experience: Going to the gym was such a hard slog and to get motivated was harder, but since starting with Josh the PT, l toned up, lost massive cm's and feel so good within myself. He tailors your sessions to your needs. I recently had 2 bulging discs in my back and Josh went the extra mile to work in with my physio to tailor my program to fix and rebuild my core and lower back muscle. Josh is amazing! Thanks for everything you do to make me fit and happy.

Fantastic experience: PT Josh is awesome, has been an amazing help getting me to my fitness goals, keeping each session fun & interesting. Narellan gym is clean with lots of good gear

Fantastic experience: There is no doubt that they have the best daycare in the entire region. The lady is so king and she gives attention to everyone with love. I am very grateful to have the opportunity to go to a gym that provides me with this care. Her name is Silvie and I thank her for looking after my children with so much care and love while I can take care of myself.

Fantastic experience: One of the best gyms in the area, great staff, knowledgeable trainers and a great environment

Fantastic experience: Love training at plus fitness narellan, the staff are super friendly and approachable, the place is always clean. Trainers genuinely happy to show the use of equipment and assist members. Same members at the same time everyday so it becomes a very comfortable environment to train for all people of all body types. Would recommend.

Positive experience: Great gym with friendly staff. Parking is nearly impossible in the afternoons. Lots of guys sit on the machines, playing on their phones so you end up waiting too long for a machine. Showers are super nice, although more private changing areas would have been nice. Wipes and hand towels are always filled up. Great variety of machines. Also love the Christmas decorations it’s a lovely touch

Fantastic experience: Great staff and great gym, Highly recommend joining

Fantastic experience: Clean easy parking.24 hour access. Toilet and shower are spotless.

Fantastic experience: Clean and tidy. Lots of machine. The new colour looks nice.

Negative experience: It’s a shame when you pay a full membership but a few times a week there is a school children that taken up most of the gym. Filled with the usual school yard yelling & talking. Can only assume it’s a school PE class Can’t even use any of machines and unfortunately have to leave

Fantastic experience: U travel alot and would have to say this is the best pf gym I've been to so far

Fantastic experience: Fkn beautiful gym dawg

Negative experience: This is the original review. Note that in the response that came more than a year later, none of my concerns are addressed. The so claimed 24/7 access does not apply to me, even though I am a paying member. Due to an extremely busy schedule I cannot train any other time before 10pm, so training at a 24 hour gym is really the only type of centre that I can train at which unfortunately cancels my chances of training at superior gyms such as the Mount Annan Leisure Centre which is also within proximity to my place of residence. This week I was asked to wait outside in the cold for another member to let into the centre, and regrettably I had to endure three days where I waited for up to 30 minutes waiting for someone to arrive to train after 10pm. I contacted Jodie who advised me that Plus Fitness is experiencing issues with the security access door, and could not offer any other solution than just to simply wait in the cold or to train during staffed hours which does not suit my schedule and contradicts the Plus Fitness slogan of gym access 24/7. Today I was contacted by Anthony who responded to a note I left last night, after having waited 20 minutes in the cold, and stated that he had organised another access card for me to collect before 12pm. Again, having a busy schedule I drove to Plus Fitness Narellan to collect a card that also did not work, and the only solution given by an obnoxious, condescending, and rude Anthony was to simply train at home until they decide to fix the problem, or put the membership on hold or to cancel the membership all together. To eloquently express my unpleasant experiences at Plus Fitness, and exemplify the reason why I must persuade anyone from joining this second rate fitness franchise, I must acknowledge my time as a member at Plus Fitness Camden/Narellan since approximately 2016. Placing my contempt aside, I made the most of my time at Plus Fitness, however constantly feeling dissatisfied with the services provided by the franchise, that may potentially be the problem with the centre, as it is run by individuals who have no passion for the industry, but rather approach it from a commercial point of view with little to no regard for the paying members. I tried training at the Camden facility, but found it small and unwelcoming resembling more a bunker than a gym with mediocre equipment that more often than not was unable to be used due to faulty components. Another annoying aspect is the fact that the weights are never put back in place, and it is commonly the requirement of members to unload a machine prior to being able to use it, which is a troublesome and arduous experience particularly for members who struggle moving 200kgs in weight plates. Equally concerning is the fact that the vast majority of members who train do not use a gym towel, even before the recent pandemic which now is obviously a major issue. In spite of originally not having liked the facilities offered at Plus Fitness I decided to join as it is the closest 24 hour gym to my house. I found the equipment quality of bad calibre except for the very few HammerStrength and Life Fitness pieces, adjustable benches that are extremely heavy to move being a workout in itself just to move them from one place to another. The gyms (Camden/Narellan) are of poor quality, dirty, small, second class equipment and extremely unhelpful staff members without any regard for the members. I could most likely write a book about why not to train at Plus Fitness, but I will end it here, as just writing and cataloguing my unfortunate experience at this franchise is annoying me. DO NOT JOIN!!!! SAVE YOUR TIME & MONEY!!!!! THERE ARE FAR GREATER OPTIONS AROUND THE AREA, WHICH I HAVE NOW DISCOVERED.

Positive experience: Very good gym

Fantastic experience: Clean, respectful staff and easy to navigate!

Fantastic experience: Super clean excellent service friendly knowledgeable staff and great child care facilities all make plus fitness the place to be

Fantastic experience: Excellent atmosphere, plenty of classes, amd helpful staff and members who corrected my faults even while I was too shy to look up and really talk to them.

Fantastic experience: Nice facility, good staff very helpful and welcoming.

Fantastic experience: Excellent facility. The best in the region by far. The machines are well maintained. Only problem is its becoming too popular!!

Fantastic experience: Clean with excellent variety of equipment. Staff are very friendly and the people working out are always decent and respectful from my experience.

Positive experience: Great staff

Positive experience: Very accommodating staff. Have recently refurbed . Clientele friendly and welcoming. Manager Jodie is very friendly and helpful.

Negative experience: Absolutely pathetic customer service. My partner and i enquired about a trial and were never told about a break in staffed hours from 12:30-3:30pm were no one would be present at the gym. We spoke to head office next door and they said they could "give us a call later" because they arent staffed to let us in. How would that resolve anything? I made multiple calls to organize this trial.... She said No that she cannot allow us to trial on a Monday afternoon during our lunch break. We can't trial after work as we get home at 8pm. Absolutely ridiculous... i work in customer service and will never say No to a customer especially when you would have easily had 2 members sign up today. Goodluck running a business with staff like this.

Negative experience: Judy was very rude!! Won't go back there

Fantastic experience: One of the bigger, well equipped gyms.

Fantastic experience: Best gym around. Recently joined and have found it to be clean and inviting each visit. Lots of facilities including showers and many different pieces of equipment . They are about to go through a renovation so looking forward to that.

Positive experience: Great creche. Friendly staff.

Fantastic experience: Really nice staff, has all the equipment you need for your workout.

Fantastic experience: A great place to train

Positive experience: Good

Negative experience: I had multiple altercations with staff over the phone and no one was able to contact me back at all. I tried numerous time to speak to them in person and over the phone and they kept shoving the responsibility by saying they can't do anything I'll have to wait for a manager. Ok gym, terrible staff and no communications.

Positive experience: Great place to train. Music is heaps loud and plays the same tunes getting killed on the radio. Seriously how am I supposed to get pumped up for a heavy set listening to Ed Sheeran?

Fantastic experience: Good large gym, plenty of parking and good facilities.

Fantastic experience: Done a good workout all the equipment is kept clean plenty of sanitising keener to keep safe. They have a lot of new equipment and the staff are very friendly and helpful

Fantastic experience: Great facilities

Negative experience: Its the worst gym plus unfriendly stuff

Positive experience: Needs an update on equipment