StretchLab Balgowlah

Information about StretchLab Balgowlah
Opening hours
- sunday: (closed)
- monday: 7h-17h
- tuesday: 8h-19h
- wednesday: 7h-19h
- thursday: 8h-19h
- friday: 7h-17h
- saturday: 9h-15h
Our comment from FitFit Australia about StretchLab Balgowlah:
StretchLab Balgowlah, located in Sydney, is a premier center dedicated to enhancing flexibility and overall well-being through assisted stretching. With a clean and relaxing environment, it caters to all ages and lifestyles, making it an ideal choice for anyone looking to improve their physical health.
Customers have reported remarkable benefits from their sessions, including:
- Increased Flexibility: Many users have noticed significant improvements in their flexibility and mobility, particularly those with prior injuries or chronic pain.
- Professional Staff: Reviews consistently praise the knowledgeable and friendly flexologists who provide tailored stretching sessions to meet individual needs.
- Enhanced Recovery: The assisted stretching aids in recovery and alleviates muscle tightness after physical activities.
- Positive Environment: The friendly, welcoming atmosphere has received high marks, making clients feel comfortable and engaged during their sessions.
While most feedback is positive, a few users have encountered issues with scheduling and cancellations, emphasizing the importance of clear communication and accessibility. However, the overall consensus reflects that StretchLab Balgowlah is a valuable addition to personal health routines, helping clients achieve their flexibility goals and maintain an active lifestyle.
Services, Machines and Guided Classes
StretchLab Balgowlah: Opinions
Fantastic experience: Recommend for any age or lifestyle! The one thing I’ve learned is even if you are active, with any sport, or pilates/ yoga you just don't have the same range of stretching on your own as you do with assisted stretching. Not only do you feel more loose and limber it’s great for recovery and circulation after sport too! Clean relaxing space, friendly customer service and well-trained reflexologists are something to look forward to as well!!
Thanks for your review Cecilia!
Fantastic experience: Just did my first assisted stretch session. I feel twenty years younger, amazing, thanks…I’ll be back.
Thank you so much for your review Peter! We look forward to seeing you again soon and continuing to help you feel your best!
Negative experience: Accounts and app not very good service. Very expensive service. Cancelled and they keep taking away you stretches that you have paid. If you don’t use them. Times never available to suit me
Thank you for your feedback Andrew. We're sorry for any inconvenience with your account and scheduling. Please know that we can extend your credits if you’re unable to use them before they expire. Please reach out, if you have any further questions or comments!
Negative experience: Great trainers, but terrible customer service and the app never worked. I asked my trainer to put my account on hold on several occasions as I would be away. I was told that would be fine but still got charged. I e-mailed them to advise as soon as I saw the charge and they didn't respond. I called them and was told that trainers don't have the ability to cancel and I had to do it with the receptionist, when there was never one on when I had my sessions. If I had been advised by my trainer they couldn't do this, of course I would have contacted the receptionist but I mistakenly assumed this was taken care of. Also in the terms and conditions, there is nothing specific about having to tell the receptionist if you want to pause your membership, it just says you have to notify them, which I assume telling my trainer would count. This is very disappointing, as I did enjoy going there but the poor communication and misinformation has made me lose trust in them.
Fantastic experience: Sessions with Clemente are excellent. Working from home has meant a lot less movement - targeted stretch sessions are better then a massage!
Thank you for your review, Vanita! We are really glad to hear how much you can see the benefit from your regular stretching sessions with Clem! We look forward to seeing you for many more. - StretchLab Balgowlah Team
Fantastic experience: Signing up to StretchLab Balgowlah is one of the best things I have EVER done for my health. As I get older I have found my flexibility diminish and things start to cause pain. eg lower back. I am 4 sessions in and I am changed already - pains in lower back / tightness in thighs all starting to subside. I have seen that still being flexible and able to move freely is so important as we age - i actually cant believe I have found this place - massages only take you to a certain point - StretchLab opens you up again on a lasting level. Zoe and Claudia are amazing - I highly recommend both of them - they are gems !!!
Thank you so much for your review, Greg! So glad to hear that you can see how much stretching is benefiting you and your health - we look forward to seeing you for more stretching sessions!
Fantastic experience: Have been seeing Felipe at Balgowlah for multiple visits. He is absolutely wonderful. Beautiful person and a trained physiotherapist in his native Chile. He is super knowledgeable and has really helped with my posture problems and super tight muscles ...I cannot recommend him highly enough he is terrific. Also saw Peta once and she was also incredible.
Thank you so much for your lovely review, Linda! We are so happy to hear how much you are loving your sessions with us!
Fantastic experience: Stretch lab rocks!
Thank you so much Cameron for this great review! We really appreciate it.
Fantastic experience: I’ve been going to StretchLab Balgowlah for just over a year and it’s been great to keep away those niggles and tightness from exercising. Great for improving flexibility and the staff are very friendly!
Thanks for being such a loyal member to us Ian! We appreciate your support and are so glad you can see the benefits of coming to StretchLab!
Fantastic experience: It has been more than stretching tight muscles. The stretching sessions have released so much stress in my body. I’ve had the best sleep after and been able to run that much further.
We are so glad to hear how great you're feeling from the benefits of stretching with us Belinda! Thank you so much for your review
Fantastic experience: Friendly team.
Thanks for your review, Dorota!
Fantastic experience: Love love love stretchlab. Such a great strategy to add into your life to help you feel in tip top shape. How did I ever live without it !
Thank you so much for your review, Anne-Maree! We are thrilled that you love StretchLab as much as we do!
Fantastic experience: Just had one intro offer stretch but it was amazing, will be using when I move back to Sydney
Glad to hear you loved your demo stretch Sam! Thanks for taking the time to leave us a review
Fantastic experience: I have been using StretchLab for a while now and it has changed my life. I suffer from lower back pain and having genuine professional care and homework(!!!!!) is getting me places such as looking after myself as a priority and seeing results. You have to give it a try to see for yourself
Thank you so much for your lovely review, Heidi! So happy to hear that we have changed your life. It's so important to prioritise yourself and we are so happy that you chose StretchLab to support you with this!
Negative experience: Poor overall first impression. Did a short demo stretch (25 minute appointment, about 10 minutes of actual stretching). Could see the benefits if done long term. However, I'd caution others regarding the free demo as it excludes non-locals. While I respect the intent of this policy, this was not displayed anywhere nor made known to me before my arrival (I even checked the T&Cs on the website), and as such I felt quite misled.
Apologies Tim for not making the T&Cs clearer, we are working on making these more easily available and transparent as it's not financially viable for our business to offer free demos to non-locals. Appreciate the feedback.
Fantastic experience: 8 weeks in and really feeling the benefit. Everyone really engaging and accomodating.
Thanks for the review, Mike! So glad you're already seeing the benefits of StretchLab.
Fantastic experience: I have been coming to Balgowlah Stretchlab for 6 months. The staff are very friendly (and fun) but importantly very professional and keen to understand my needs. This allows for a specific tailored 1:1 stretch session. The app is awesome. Would highly recommend them.
Thanks so much for the review Paul! We are so glad you love the experience here at StretchLab!
Positive experience: Knowledgeable staff, good environment. Will be lovely to have group stretch classes too
Thanks for the review, Giane!
Fantastic experience: I have been going to Balgowlah Stretch Lab for the past year and it is fabulous. I have an inflammatory disorder that causes serious stiffness and thanks to the sessions I am so much more flexible and most importantly, pain free. Thanks to all the flexologists.
Thanks for the lovely review, Ann! We are so happy to hear you are pain free and so much more flexible!! That is what StretchLab is all about! We look forward to continuing to assist you!
Fantastic experience: If you want your body and muscles feeling 100 % get yourself to “StretchLab”for an experience you will never regret!
Thanks for the review, Phillip! So glad you feel the benefits of StretchLab
Fantastic experience: Really great alternative to massage with longer lasting results - great friendly service!
Thanks for your review, Kim!
Fantastic experience: While I've only just started with StretchLab, I really recommend them to anyone looking to improve their mobility and tackle their muscle issues. Before starting, I would never have said that I look forward to stretching sessions, but the folks at StretchLab make it seem so easy and (somehow) enjoyable! Special shout out to my assistant stretcher Felipe! He really takes the time to listen to my body concerns and has helped me to find ways to release some gnarly spots.
Thanks so much for your kind review Taylah! That's what we are here for - to make your stretch sessions easy and enjoyable! Glad you're loving your sessions with us
Fantastic experience: I have had upper back problems for over 15 years and bounced between chiros, physios and masseuses looking for a solution. After starting with StretchLab, within weeks of working on my hamstrings and low back, my upper back problems have gone, which is a massive win in my book. Now I can happily work at my desk all day, without experiencing back pain.
David! Thank you so much for your kind review and for supporting us. We are SO happy that you have found relief from your sessions with us!
Fantastic experience: As an 'oldie', I recognise the importance of flexibility and balance and I have really appreciated the opportunity to work on this with a knowledgeable trainer. Great service!!!
Thanks for your lovely review, Di! We have loved having you with us at StretchLab
Fantastic experience: I have been stretching with Peta at Balgowlah for over a year, what a difference to my overall health it has made. I don't get the aches and pains like I use to and it's such a friendly atmosphere and Peta is amazing. Would highly recommend to anybody wanting to feel less stress and be able to move with increased flexibility. Lisa
Thanks for your kind review, Lisa! So glad you have been able to experience the benefits of stretching regularly with us
Fantastic experience: I felt so much better after the stretch
Thanks for the review, Thomas! Glad you enjoyed your stretch!
Fantastic experience: Great stretch, great service, great people
Thanks for your review, James!
Fantastic experience: I have been going to stretch sessions twice a week for a few months now and it’s made such a difference. So good that you can work with your flexologist to tailor the stretch to whatever is niggling, or just work on your usual less flexible areas.
Thanks for your review, Gabrielle! We are always happy to work with our members to tailor to their needs
Positive experience: All the flexologists are fantastic. Very knowledgeable on all types of clinical stretching. I always feel better for my weekly stretch after my other forms of exercise!
Thanks for your review, Jane!
Fantastic experience: I have been attending weekly stretch sessions with the fabulous team at Balgowlah StretchLab since they opened up. The staff are friendly and professional at all times and very accomodating. The guru Flexologists keep my legs, back and hips open and limber which keeps me functioning at a level where I can keep up and remain injury free with my ever energised 8 yr old whether it be AFL, soccer, tennis or basketball! Highly recommended.
Thanks for your kind review, Peter! And thank you for supporting us all along! So happy to assist with keeping you mobile and injury free!
Fantastic experience: I highly recommend Stretchlab in Balgowlah. Professional, friendly and experienced staff. The location is spacious, light and very clean and the app makes it really easy to make and amend bookings. Having supported stretching sessions has been a game changer. It's more enjoyable and way more effective than stretching on my own. I'll be a customer for years to come!!
Thanks for taking the time to leave us a review, Sue! We are so happy that you enjoy StretchLab as much as we do!!
Fantastic experience: After every visit I feel lighter and brighter. 50 minutes for me.
So happy to hear you feel great after your stretches, Jennifer! Thank you for leaving us a review
Fantastic experience: I have only had 3 sessions with StretchLab so far. I have found them to be very beneficial. I am currently getting back into physical activity after being unwell for a number of years and I believe that ongoing visits to Stretch Lab will be very helpful for my rehab. The pricing and payment system is very fair.
Thanks for the lovely review, Therese! We are glad to hear that you're finding your sessions beneficial already. We are looking forward to continuing to assist you with your mobility and rehab!
Fantastic experience: Kind, warm flexologists that make you feel comfortable straight away. StretchLab Balgowlah has become a welcome addition to my own fitness and wellness routine and I would love to do it more! As a pilates instructor, I have also recommended their assisted stretching to multiple clients to help improve flexibility and range of motion
Thank you so much for the lovely review Bianca! We appreciate the support
Fantastic experience: Lovely team, very friendly and helpful
Thanks for taking the time to leave us a review Sharni! Much appreciated!
Fantastic experience: Makes to do my stretching I wouldn’t otherwise do
Thanks for taking the time to leave us a review Morgan! That's what we're here for
Fantastic experience: Highly recommend!! As a dancer, I started at StretchLab to improve flexibility and help reduce muscle tightness. From my first 25 minute session, I began seeing noticeable improvements, and continue to each week! Also, as someone who constantly deals with dance related injuries, I have not had a single injury since starting at StretchLab! The staff are also very professional, knowledgeable and super welcoming. Absolutely love it!! Sophie Macourt
Thanks so much for taking the time to leave us a review Sophie! It is so great to hear that you have been injury free since coming to StretchLab. We look forward to seeing you soon!
Fantastic experience: I’ve been going to StretchLab since December to help with sciatica and to prepare me for a knee replacement in January. I’m now back post op and they are very careful of my replaced knee and really helping me get back to great range of movement. Definitely recommend.
Thanks for the review, Sarah! Glad the flexologists are helping you to get your movement back
Fantastic experience: StretchLab Balgowlah is amazing! I have issues with hip and leg flexibility since having surgery a couple of years ago, which really affects my lower back. Since coming to StretchLab my flexibility has improved and my back pain dramatically decreased. The flexologists really know their stuff, and they are all very kind and welcoming. I wouldn't hesitate recommending StretchLab to friends and strangers alike!
Thank you for the review, Andy! So glad the stretching has helped decrease your back pain.
Fantastic experience: Life changing! Being a 46 year old male who spends far too much time sitting at my desk, I needed to find something to return my mobility. The Balgowlah Stretch team achieved just that! I am hooked and look forward to my regular sessions each week. Outstanding.
Thanks for the review, Grant! We love seeing you in the studio each week and are so glad we are assisting you with your mobility!
Fantastic experience: I love my stretch lab appointments. As I get older I feel my bidy tightening up so its good to relax all the tension and while I have only been going for 4 weeks I feel so much better for it. The free stretch is a great introduction.
Thanks for the review Paul! We are so glad you love StretchLab and that you're already seeing the benefits after 4 weeks!
Fantastic experience: Been going to Balgowlah for over twelve months. Really enjoying the benefits of stretching. Helping with my flexibility and mobility for other activities including golf and swimming.
Thank you so much for your loyalty, Rod! We are so glad you are enjoying your stretching with us
Fantastic experience: I've been using Stretch Lab at Balgowlah now for some months and find it really complements my other forms of physical exercise and wellbeing. The instructors are great and very knowedgable.
Thank you so much for leaving us a review, Michael! So pleased to hear that you are loving it
Fantastic experience: I was in the highly capable and sensitive hands of Peta, for a packet of stretch sessions and benefited greatly from her expert guidance and support. Really appreciated the efficiency, timeliness and effective way that StretchLab Balgowlah operates.
Hi Lindsay, thank you for taking the time to leave us a review! We are so glad you loved your sessions with Peta!
Fantastic experience: This place is magic I have been going for around 6 weeks and have seen huge benefits already the stretch is amazing and the service great as well, when they had to cancel a session owing to illness they found me a spare slot the next day and texted me to let me know I could still get my stretch. Rodolfo is a legend!
Hi Charlie, thank you so much for your support! We are so happy to hear that you are loving it and are seeing the benefits already!
Fantastic experience: I have been going to the Stretch Lab in Balgowlah for a few months now and it has made such a huge difference in relieving my back pain and increasing my overall flexibility. I have used many of the reflexologists and found them all to be thoroughly knowledgeable and caring. I would highly recommend Stretch Lab Balgowlah to anyone.
Thank you so much Steve! We appreciate the support and are so glad you've seen such a big difference since coming here!
Fantastic experience: Feeling fabulous after my stretch session with Rodolfo. I highly recommend.
Thank you so much for your review Nicole! So glad you enjoyed your stretch with us
Fantastic experience: I learnt about StretchLab from a promotion at Osteo Strong in Manly where I attend..From the moment that Rodolfo started his magic work I knew it would be a winner.... Suffering from osteoporosis Rodolfo has been diligently working on my back and overall strength to alleviate and straighten my spine .. Very successful and impressive with results..
Thank you so much Alan! We are so happy to hear how much you love your sessions with Rodolfo!
Fantastic experience: Do yourself a favour and book in for a session. You feel better after a stretch than after a massage and it’s good for you! Do it!
Thank you so much Nicholas, we really appreciate your support and love to hear how much you are enjoying the sessions! Fabiana
Fantastic experience: Great Stretch Lab and staff are so friendly and helpful Highly recommend to anyone who wants to get their body in better shape
Thank you so much for your review Brian, it's been great to watch your commitment to your flexibility goals and you are such a valuable member to our studio! Keep up the great work, from all of us @ StretchLab Balgowlah!
Fantastic experience: Highly recommend this local business. After just 4 weeks I noticed a big improvement in my flexibility, and my weekly stretches are very relaxing and restorative. Run, don't walk to StretchLab Balgowlah - you won't be disapointed!
Lovely Karen, thank you so much for this review. You are such a pleasure to have as a member and we love your commitment and enthusiasm about your sessions. You are a valuable member of our studio and we are excited to be on this journey with you :) Fabiana
Fantastic experience: Great service! Friendly team, very accommodating and responsive. I really enjoyed my few months here it’s just sad that I moved away. Highly recommended!!!!
Thank you so much lovely Grace for this review, you have been such a great member, always bringing a smile to our Saturdays , we will miss you :(
Negative experience: Stretch lab Five Dock - terrible service and deducting my card for a month without me signing a contract or agreeing to continuing after my first trial session. Stuffed up my appointment 3 times then told me I have to wait 3 weeks to get the time slot I requested. After my first session, which was not even a good deep stretch and something I didn’t think was worth $79.95, I requested to cancel and they still kept billing me. Unfortunately have to engage department of fair trading for a refund and to cancell billing. Stay away!!
Vicki, could you please kindly remove this review from our Google page? You have never been in the Balgowlah studio and used our services. We work very hard to provide the best service to our customers as you can see from other reviews. We are independent franchises and you need to manage this situation with the Five Dock team. I have also reported this review to Google.
Fantastic experience: I highly recommend StretchLab! The flexologists are professional and have really helped me become more flexible. I can even sit cross legged now! Try them…you won’t be disappointed
Thank you so much Carolyn for this review, it's has been so exciting to see how quickly you progressed, well done! We hope to see you on an occasional basis to keep up the results you achieved :)
Negative experience: Amazing stretch - BUT..... My lack of researching the fine print of the contract played a big part in my experience but I feel some info should be more forthcoming prior to singing up. Wouldn't recommend at all for that reason - shame - buyer beware
Hey Anthony, sorry to hear but love you enjoyed the stretch. We try and be very clear with the few terms we have to avoid any confusion (no lock-in contracts, simple 30day opt out). We hope to see you for your next session so you can still enjoy all the benefits.
Fantastic experience: My flexibility and mobility have always been terrible since I was a teenager. I joined StretchLab hoping, but not really expecting, to see some improvements. I am happy to say that I really did. Month by month I noticed small improvements. After 6 months, I had improved tremendously. Each flexologist is very different in their style but they’re all great!
Dear Tom, we really appreciate this lovely review and it's been a pleasure to have you as a member and watch your progress!! Thank you so much from all of us at StretchLab Balgowlah
Fantastic experience: I just had my first stretch session at the stretchlab, very comfortable, easy going and inviting environment, the facilities are world class, Rodolfo the instructor is very knowledgeable and experienced, he knew exactly what needed to be done to help me alleviate some of the tightness and injuries I have been experiencing, I will be going back as much as possible and would recommend it to anyone looking to feel better in their body.
Thank you so much Sam for this lovely review, we really appreciate it and we look forward to helping you move and feel your best! :)
Fantastic experience: Great environment and staff. I really enjoyed my session and felt amazing afterwards. As they say - Flexibility is the key to Health, Happiness and Longevity!!!
Thank you so much for your wonderful review Andrea! We have really enjoyed having you in the studio :)
Fantastic experience: Open, relaxing and friendly environment with helpful staff. I enjoyed the personal and gentle approach to the stretches and it was of great benefit to me post work-out and avoiding stiffness the next day.
Thanks so much Lisa for your review of our one-on-one sessions. We look forward to seeing you for more great sessions ahead!
Negative experience: The service is good but varies depending on who you get. Suggest not subscribing monthly as they make it very difficult for you to terminate this.
Thanks, we’re glad that you liked the service. We give our customers full freedom to book whichever flexologist they prefer and require 30 days notice to end their membership.
Fantastic experience: The Flexologists at StretchLab and my stretching sessions have exceeded all expectations. I have always in the past opted for massage however now can confidently say that I find ‘stretching’ way more beneficial for my desired outcomes. Thanks to Rodolfo for the last great session. I’m still feeling taller : )
Fantastic experience: I’ve been going to StretchLab Balgowlah for the past 6 weeks and what a difference it has made. Rodolfo knows his stuff and after every session I feel like a new man. The more I go the better and freer I feel after each session. The improvement in flexibility is remarkable which has meant my back is no where near as stiff or sore as it was. Definitely recommend if you haven’t been.
Thank you so much Rob for your recommendation, we really appreciated it and hope to see you again soon for some more sessions with Rodolfo :)
Fantastic experience: StretchLab has made a big difference to my flexibility - they take the time to get to know your body & after each session I’ve felt the difference.
Fantastic experience: As an older golfer, I have had back problems for many years and as a result, I have had to rely on anti inflammatories, to get through a round of golf. Since I started at Stretchlab 6 weeks ago, my flexibility has improved to such a degree, that I no longer have to rely on anti inflammatories to get through a round. Natalie has been able to work out a series of stretches, that are specific to my needs and along with flexibility, I have also noticed an improvement in my posture. Huge fan of Stretchlab. Colin
Thanks so much for taking the time to leave this review Colin, we are excited to be on this journey with you and see you achieve such great results!
Fantastic experience: I am an active Golfer who has a bad right knee and not that flexible. I have had two 50 minute stretch sessions and one 25 minute session. The improvement in my flexibility over 2 weeks has been exceptional and already has helped my knee that needs an operation in due course. Rodolfo , who is working with many Golfers, I know , fully understands the key body areas for golfers and drives improvements and outcomes for each session. My flexibility is at least 70 percent improvement to date which is remarkable. I will continue the stretching sessions and I fully recommend to anyone - you won’t be disappointed.
Thank you so much for the review Steven, we are so happy to hear about your results, that's exactly the reason for this business!!
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