Anytime Fitness Keperra

Negative experience: I had a very disappointing experience with Anytime Fitness – Keperra. When I signed up on February 25, I was clearly told that I could cancel everything within the 7-day cooling-off period. However, when I canceled within 24 hours, they refused to refund the $89 key access fee, contradicting what was told to me during enrollment. When I reached out for help, the staff at the club were unprofessional and dismissive. Anytime Fitness head office also refused to take responsibility and simply told me to deal with the club—despite this being a clear case of misleading information. It is frustrating and disappointing that a well-known gym operates this way. If you’re thinking of joining, be very careful and ask for every detail in writing before signing anything. I cannot recommend this gym based on my experience.

Fantastic experience: Nice and clean gym with lots of equipment.

Negative experience: They do not respond to messages from social media. They have no interest in new potential clients.

Fantastic experience: I complained as I had a few issues with cancelling due to medical reasons (I accidentally misspelled the email - oops!!) but the manager got in touch with me and was absolutely lovely and helped cancel it without any further issues. Thank you so much :)

Fantastic experience: Gym is clean and members are nice. Lachy (Manager) was very helpful!

Fantastic experience: Awesome gym and an even better community!!!!!

Fantastic experience: Gym and staff great

Negative experience: I take it all back. Anytime Fitness (and any gyms owned by JVC Group) and very dishonest and will absolutely try their hardest to rip you off. Avoid at all costs. PS: I'm sure if they respond to this review it will be with something along the lines of "we adhered to the contract" even though they lie about everything else.

Fantastic experience: I joined Anytime Fitness Keperra 2 months ago and have really been enjoying my experience! The staff are friendly, the gym is spotless and there is a wide range of equipment. Would definitely recommend to anyone looking to sign up!

Fantastic experience: The gym is very nice! It has many different machines, equipment and facilities to use. I love it there as the staff are always friendly and it’s a great place to train with all the resources they supply to you. Would highly recommend.

Fantastic experience: Lovely staff and good facilities

Fantastic experience: Very clean and have a wide range of equipment in the gym. Staff are very polite and welcoming.

Fantastic experience: My husband and I really enjoy our PT sessions with Euan from DSL Fitness at Anytime Fitness Keperra. Euan is very helpful and knowledgeable and my husband and I have both lost weight and gained strength and knowledge on how to use the weights and equipment rather than just the treadmill and bike. We look forward to working with Euan every week in our PT session and also in the strength classes on Tuesday and Saturday. The gym is always clean and is very spacious. Luke and his team are very welcoming, enthusiastic, encouraging and supportive. It doesn’t matter your age too. I was a bit scared at first being 45yrs old but people of all ages are welcomed at AF keperra. We are pleased with our results so far and we really enjoy being members of Anytime Fitness Keperra.

Fantastic experience: Such a lovely facility and the team is always there with a smile on their face ready to help with any inquiries or just to chat if that’s what you want.

Fantastic experience: Great place. Friendly staff. Never I've crowded, so you can always work out.

Fantastic experience: Anytime Fitness' flexible hours were for me a big draw card. However, I also like that the clientele are virtually all types of ages and fitness levels, as it means you don't feel odd. The staff are very cheerful and friendly and always remember your name. It's also encouraging that many of the staff themselves work out here. Finally, I like the convenient location (close to shops and roads).

Fantastic experience: Friendly staff, friendly people, clean and inviting place.

Fantastic experience: Great site and friendly staff

Fantastic experience: Nice new gym, all new equipment, friendly staff

Fantastic experience: Great gym great staff

Fantastic experience: Better than most other brisbane AF gyms. Such an amazing amount of equipment and it’s massive.

Fantastic experience: Absolutely love the new AF Keperra 2.0! So spacious and has a great variety of weights, cardio and free range equipment. The staff are very friendly and supportive. Hannah, the gym manager is lovely and very helpful in making you feel welcome in the gym for the first time. Joel, one of the Personal Trainers has helped me train since the first Covid lockdown and has been amazing and supportive throughout my health and fitness journey and will guide you every step of the way to reach your goal. Highly recommend joining AF Keperra!

Fantastic experience: AF Keperra is the most welcoming, friendly and supportive gym!!! Hannah makes everyone feel welcome and comfortable. The new gym is amazing and worth joining. 10/10 recommend

Positive experience: Great gym, looking forward to 2.0

Positive experience: A gym with a real community feel. I love that I can go any time of the day or night. There are plenty of options for a good workout. Plenty of equipment and free weights… lots of stuff that I learn what it’s about by watching other patrons using the equipment. The staff are friendly and approachable. I haven’t utilised the PT’s but they seem to do great work with those who use them. I like that I don’t feel like I’m paying for frills and froufrou stuff that I won’t utilise. There are some classes, but I don’t attend these as I don’t like class situations, but they are on different times of the day, so it’s easy to at least catch one no matter your work day. I also love the little caring touches like the deodorant, hairpins, hair ties and tampons in the ladies restroom. This gym has what I need and is convenient so I can grocery shop or grab a coffee on my way home.

Fantastic experience: I was a member at another gym & it made me feel unsafe & uneasy. Since joining anytime, I can’t wait to start my Day with a session & just seeing the beautiful manager. Nothing feels better then a bright smile when you walk through the door

Fantastic experience: This gym is amazing! The environment is so welcoming, comfortable, safe and friendly. The equipment is always clean and working with sanitising stations everywhere and easily accessible. The staff, specifically Hannah the gym manager, is so lovely, helpful and down to earth. She really helped me understand what I was looking for and what I needed while also giving me great advice on prices, free classes and upcoming events to get involved in. Theres truly so much more to this gym than just what meets the eye such as the AF Challenge which im so excited to be apart of in the upcoming weeks. As a first timer at a gym and a uni student, Ive had wonderful experience and recommended this gym and the franchise to so many of my friends. Kim, one of the personal trainers is so amazing as well and during my complementary consultation really helped me understand how to achieve my fitness goals in the most effective and safe way alongside my other sporting and academic commitments. The staff is so friendly and easy to communicate with and im really enjoying my time here at Keperra Anytime Fitness.

Positive experience: Great gym, the best I could find locally. Has everything you need to train, and the staff are super friendly.

Fantastic experience: Great place, even better staff!

Fantastic experience: Keperra 1.0 was great but AF Keperra 2.0 is just next level. What an awesome gym!

Fantastic experience: The Manager who signed me up (Amodi) and the Personal Trainer I worked with (Joel Torpy) are wonderful, knowledgeable people who genuinely care about what they do. The progress I’ve made in 5 weeks is incredible. Very grateful for their professionalism. Highly recommended.

Fantastic experience: Keperra 2.0 is 100% better than the old gym. Not having to wait for lifting racks is awesome!! Having a Manager that is part T-rex is cool too!!

Fantastic experience: Great range of equipment, gym is always clean and staff are super friendly and helpful. Biggest and best in the area!

Fantastic experience: Joined years ago when it first opened and have always felt welcomed and encouraged to be there. Unfortunately had to move to the southside so no longer went, but recently moved back northside and even though it is not the closest Anytime to my house, joining up at Keperra again was top of my priority list. The owner and staff are so friendly and always accommodating, the equipment is maintained, clean and sanitized, not only by the staff but the gym community as a whole look after the place and each other. Everyone is considerate and the general sense of community is unmatched. 100% recommend this gym above all other Anytimes and other gyms in the area!

Fantastic experience: Clean and wonderful staff

Negative experience: Rude staff. Smelly Bathrooms. Bins always full. Small and cramped. There are better gyms that are value for your money.. not recommended at all

Negative experience: HORRIBLE STAFF. ABSOLUTELY RUDE AND INCONSIDERATE. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE

Fantastic experience: Edit: Last review was before the update: The staff are so friendly and welcoming will always welcome you into the gym. The people in the gym are friendly and good to have a chat to. I’ve been between 5am - 10pm and no matter what time it’s always been a good workout and a good time Great gym with friendly staff and also friendly gym users to. Never to over crowded which makes it easier to get through your routine

Negative experience: Small, cramped and limited gear, please people either shower or use deodorant before entering the gym.

Fantastic experience: Great size and good variety of gym equipment. Friendly staff members. No loud gym junkies which is an extra plus! Everyone focuses on themselves so you don't have to worry about constantly being stared at. This is one of the best gyms I have gone to. Would recommend to anyone regardless if they are beginner or not.

Fantastic experience: Fantastic gym great staff would highly recommend this place

Fantastic experience: So far the best AF one I've visited. Great layout with plenty of floor space for functional fitness. Clean and tidy. Convenient parking.

Positive experience: Great local gym with plenty of equipment and conveniently located with plenty of parking. Now in expanded premises next to BCF with an area for classes and a mezzanine cycle and treadmill area. New cardio equipment is now also available.

Positive experience: This is a cracking Anytime Fitness location! I typically go to a few others in Brisbane but popped into the Keperra gym the other week and LOVED it. It’s massive, has heaps of different machines and areas to stretch or do calesthenics. Given the wealth of space it would have been nice if there was more area allowed for free weights, but ultimately this gym has something for everyone and the amenities for a complete workout

Fantastic experience: Small gym but has everything you need for a good workout at affordable prices.

Positive experience: Decent gym which is always clean. Good range of equipment. Love the hack squat and hammer strength equipment which is often over looked in other places. That said if I had a complaint it's the "lets run a 3 station circuit in the middle of the day when the gym is busy" type that attends. It's good to see all sorts of people at a gym but everyone should be advised to respect each others ability to use equipment. The only reason I have moved on to another gym is so I can attend the classes in Yoga etc that has cost no extra. Decent price and no fuss here just very limited in group classes if you like to supplement your work outs.

Negative experience: Getting told im not allowed to wear no shoes whilst squatting and lunging is simply pathetic. Because your pt's are 50kgs ringing wet doesn't mean you have to try and make your members the same. Stop embarrassing yourself.

Fantastic experience: Great gym, Great environment. Would definitely recommend

Negative experience: This gym has significantly changed since change of management, once a new manager was placed in charge my account was overcharged by $16.50 as my referrals had miraculously wiped off my account even though the members I referred to join still attended the gym, once notifying the new manager of this she assured something had gone wrong and would apply a credit so this would not happen again, after taking my number down and promising to call back to update me, she did not. The following month my account was not credited and overcharged again by $9 when questioned with the manager she again advised she would fix this, update notes and contact debit success to fix this, I also questioned why I did not get a call back to which she had lost my number and then had to take it down again in order to call me back to confirm that debit success will apply the credit in the following month. After not receiving a call back again I then called her to which she advised my member ship had been transferred to a different gym, I understand this is out of their control but when contacting the other gym they advised there were no notes in regards to any of this and that they could fix my account, in which it was fixed within a day and my rate returned to normal. If you have been with this gym prior to change of management and continue to go I would recommend checking your account to ensure they are also not over charging you. Due to unreliable customer service & poor management I would not recommend this gym to anyone.

Fantastic experience: Small Gym but always clean and tidy