Information about Plus Fitness 24/7 Fremantle

28 Queen St
6160, Fremantle
+61862196903

Opening hours

  • sunday: (closed)
  • monday: 8:30-19h
  • tuesday: 8:30-19h
  • wednesday: 8:30-19h
  • thursday: 8:30-19h
  • friday: 8:30-19h
  • saturday: 8:30-12h
Plus Fitness Fremantle, the largest gym in inner CBD Fremantle. Proudly approaching our 10th year of being the central home of health and fitness for the community and passing Fremantle visitors. From the beginning, we have been Locally owned, and locally operated.

Our comment from FitFit Australia about Plus Fitness 24/7 Fremantle:

Welcome to Plus Fitness 24/7 Fremantle, a premier gym located in the heart of Fremantle, Australia. Our facility boasts a wide range of high-quality equipment and offers a friendly and supportive environment for all members.

Key highlights of our gym include:

  • 24/7 Access: Enjoy the convenience of working out at any time that suits you.
  • Variety of Equipment: We offer a vast selection of machines and free weights, ensuring you have everything you need to achieve your fitness goals.
  • Clean and Spacious: Our gym is known for its cleanliness, spacious layout, and dedicated areas for different workout styles.
  • Helpful Staff: Our friendly and professional staff are always available to assist you and provide support during your workouts.
  • Free Sauna: Relax and unwind in our sauna, available for all members.
  • No Lock-In Contracts: Enjoy the freedom of flexible membership options that don't tie you down.
  • Dance and Boxing Classes: Join our popular group classes that cater to various interests and fitness levels.

While the majority of our members love their experience, we understand that some users have expressed concerns about specific aspects of our service, including membership cancellation processes. We are continuously working to address these issues and improve our customer service.

Overall, Plus Fitness 24/7 Fremantle is committed to providing a positive workout experience. We invite you to visit us and see for yourself why so many of our members recommend us with enthusiasm!

Services, Machines and Guided Classes

Fit

Plus Fitness 24/7 Fremantle: Opinions

3.9/5 (50 Opinions)
Dylan .T 2 years ago

Fantastic experience: The best gym around friendly staff and excellent support highly recommend

Cindy Lebrun 2 years ago

Fantastic experience: Really good gym with all the machines needed, staff very friendly and helpful. I enjoyed a lot the sauna especially during the rainy winter and the no lock in contract give me freedom as I was there only for 4 months.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

CINDY! Thank you for being apart of our Fremantle club! Safe travels on your adventure across Australian ✨️ There will be a sauna reserved for you next time you are in town :)

Isla Imogen 2 years ago

Fantastic experience: Great dance classes, great equipment, great staff! Would recommend 100% Thanks for the positive experience! Safe, clean and friendly. ❤️❤️❤️

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Isla! 5/5 ⭐️'s Thank you for coming to the club - with a skip in your step, and a song in your voice! Would recommend to include Isla 100% in anything. Remember consistency is key with your practice ✨️ Stick your head in the club when your next in town :)

Daniela Von Plocki 3 years ago

Fantastic experience: I went to the gym for a month (they have temporary memberships so it's great if you work in fifo). It has a great variety of machines and lots of space. The have a big space with mirrors which is great if you do functional workouts. It was great because I went at different times in the day and it's never crowded which is very nice for the whole training. Besides that, they have a free sauna if you book, and also the showers and bathrooms are very clean. The guys who work there are very nice, always willing to help you. They are also really friendly. Overall it was a nice experience and would 100% recommend

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Nice to meet you! All the best with your fitness and travels. You are Romiro were great additions to our club!

Ramiro Natali 3 years ago

Fantastic experience: We spent a whole month going to the gym and it was always spotlessly clean, it's big, has lots of space to work and the guys who attend are very kind and friendly. I highly recommend it! I am happy to found it.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Thanks for your kind message, and always bringing a smile into the gym :)

Gary Crocetta 3 years ago

Fantastic experience: Never really been a gym person, but this a fantastic little gym. Feel welcome and safe. Owners are wonderful and can’t do enough to help.

Nicocheetoo 3 years ago

Fantastic experience: I spent just few weeks in this gym, but now I can say that join it was my best decision in this period. the staff was so great with me, and a 24/7 gym is perfect if you don't have enough time on the usual workout Hours. there are enough machines and a comfortable free water dispenser and a little FREE SAUNA.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

WOW! You have taken great photos! Glad that we got to be apart of your study-holiday in Fremantle! Great to have you apart of our club. See you when you're next down-under!

tom wolfe 3 years ago

Fantastic experience: Great gym, staff friendly and professional

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

It was great to have you around Tom! Thanks!

Asher Lovesky 3 years ago

Fantastic experience: The staff made the experience here for me. Sam and the rest of the crew were nothing but friendly and encouraging throughout the duration of my membership. Not to mention there was a fricken masseuse every Tuesday, giving free massages. Who does that ?! Anyways, Sam and crew, Thanks for everything

Céline D 4 years ago

Fantastic experience: Without a doubt the best experience I have had with a gym anywhere i've travelled. We initally saw some salty reviews about this gym before joining but we went along to check it out for ourselves. We were greeted by the happiest and brightest young lady, Jewel, who informed us that she was the new manager since summer 2021. She made an immeadiate connection with my boyfriend and I and showed us round and explained everything we needed to know. We signed up instantly and have enjoyed all this quaint little gym has to offer from the boxing classes to the sauna and free massages on Tuesday mornings! It would be foolish to sign up elsewhere in Fremantle with extorsionate fees and and wild small print. The gym is small but has eveything you'd need but its Jewel that is the real gem.

Michelle Giles 4 years ago

Fantastic experience: Great gym. Nice and tidy. Plenty of equipment to cater for any workout you have planned. And it's 24/7. What's not to love? Just be wary of doing leg day upstairs! End of session wobbles are fun on the way down

Lizzy Pipes 4 years ago

Fantastic experience: Awesome gym had a very professional and friendly experience with Jewel!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Lizzy We’d just like to thank you for taking the time to write this review. We’re a small, local business and every bit of feedback like this does so much to help us out! Thanks for your kind words about Jewel, she is very valuable to our business. We’d like to thankyou for your commitment to our brand. Thanks again!

Matt Sims 4 years ago

Fantastic experience: Been a member of this gym for some time now. Equipment is first class and so is the staff. Best gym in Freo

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Matt, We’d just like to thank you for taking the time to write this review. We’re a small, local business and every bit of feedback like this does so much to help us out! Thanks for your kind words and we are looking forward to seeing you again soon! We’re very grateful for members like you and hope you stick with us for years to come! Thanks again!

Troy Lowrey 4 years ago

Fantastic experience: Been training here now for 3 years, as part of the boxing team. Great atmosphere, friendly staff, and now a sauna included in my membership. Can't recommend this highly enough.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Troy, We’d just like to thank you for taking the time to write this review. We’re a small, local business and every bit of feedback like this does so much to help us out! We’re really glad you enjoy our boxing classes, we’ve found it’s a definite member favourite! We’re very grateful for members like you and hope you stick with us for years to come! Thanks again!

Blair Bunning 4 years ago

Positive experience: Professional & friendly service, to assist you with any questionsyou might have, Competitive pricing, Gym Equipment & facilities are good! Its located close to the CBD of Freo & a short walk from the public transport.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Blair, We’d just like to thank you for taking the time to write this review. We’re a small, local business and every bit of feedback like this does so much to help us out! Thanks for your kind words and we are looking forward to seeing you again soon! We agree, our location and prices are unbeatable. We’re very grateful for members like you and hope you stick with us for years to come! Thanks again!

Maddi Beers 4 years ago

Fantastic experience: Awesome gym! The new manager Jewel is great and really helpful aswell.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Maddi, We’d just like to thank you for taking the time to write this review. We’re a small, local business and every bit of feedback like this does so much to help us out! Thanks for your kind words about Jewel, she remembers your visit and is looking forward to seeing you again soon! We’re very grateful for members like you and hope you stick with us for years to come! Thanks again!

I RF 4 years ago

Negative experience: What an absolute joke. Have recently realised I've still been paying for this place after nearly a year since cancelling. I actually initially called to cancel three times which is why I was very surprised when I found it hidden in my statement still after all this time. Be very careful with these scammers

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear I RF, Thankyou for taking the time to write us a review. We would love for you to get in-contact with us personally to help resolve this issue with you. Please call 08 6219 6903 or email us on [email protected] However, we have a few points to highlight. If the debits were hidden, how did you find them? Did you use a blue light, and they magically appeared? You also did forget to mention that Plus Fitness’ terms and conditions state in the membership agreement in which you have signed with us, that you are required to visit the gym to cancel. This is a very simple process. You’ve stated that you called 3 times. Under our policy, this means you would have been advised 3 times that you were required to come into the gym. If you do have a signed cancellation form, which would’ve been provided when you came into the gym, & you can provide that to us, we would be happy to refund you any overpayments us scammers have taken from you. Otherwise, without this form you would have been legally debited by our franchise due to you having an active membership with us. Thankyou for your understanding, have a great day.

matt james james 4 years ago

Positive experience: Good service, lovely ladies who work there, friendly greeting, spotless club. team work keeping it tidy and spotless, only thing I did recommend and i hope every club does it after covid. Once a week go wipe down all machines including the railing and weight plates what ever days quiet do a few one day, so on, that 1 major criticism at any gym I attend after covid 19 with gyms closing and meant to have wiped it top to bottom, I can reassure u people that Snaps/Goodlife did not follow these protocols. Absolutely filthy when u put the squiter bottle and wipes to clean the stations, I did this at plus fitness today and cleaner than any other surface I’ve wiped at the gym, I’ve been to quiet a few in my time too.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Matt, We’d just like to thank you for taking the time to write this review. We’re a small, local business and every bit of feedback like this does so much to help us out! We, along side you are hypervigilant in these times, doing our best to keep our members safe. We would like to appreciate you noticing our efforts, and also reassure you that we intent to keep these cleanliness standards in the months to come. We’re very grateful for members like you and hope you stick with us for years to come! Thanks again!

Talya Rubin 4 years ago

Negative experience: This is genuinely the worst experience I have had with a gym, ever. I overlooked cancelling my membership - absolutely my fault! But there was zero compassion and would not allow me to cancel even though I was just charged 3 days ago. I had been charged about $400 in total for services I did not use and no one is very friendly about it or understanding. All along I have not felt welcomed at this gym. I wish I never had to set foot there again. It has been so unpleasant it has caused me enormous stress. I was lambasted for wanting to put my membership on hold just as COVID was breaking out. Do yourself a favour, find somewhere that cares about its members, is genuine and kind. This is no way to assist you in getting healthy!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Talya, Thankyou for taking the time to write us a review. We are sorry to hear of this experience for you. We are currently under new management and can assure you that our member satisfaction has increased vastly. We acknowledge your concerns. We would like to highlight that cancellations are required to terminate payments due to be drawn, however I am aware that we have personally established a resolution with you in regards to this issue. We would love to see you in our doors once again. Thankyou for your understanding, have a great day.

Joshua Adventures 5 years ago

Negative experience: I’m a single parent and I work/study full time. I’m on a limited income and my circumstances have changed so I am no longer able to use the gym. I asked to please cancel my membership and was told I have to go to the gym during staffed hours to fill out a form. I begged them to email me the form and I will fill it out. I got a no. It is a month later and I still have not been able to make it into the gym to do my cancelation forms. I called again today and again made the same request. To please let me cancel remotely. I got a big no. They said it is head office who decides this. I’ve sent an Enquiry to head office and when I got the confirmation it said to contact the gym I am a member of for cancellations. It feels like a gimmick designed to keep people who may be going through hardship and unable to attend the site paying for memberships for as long as possible. It is definitely working as a business decision but as a company with moral responsibilities, is it the right thing to do? Plus fitness has now contacted me to say they will be deleting my posts.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Joshua, Thankyou for taking the time to write us a review. We are currently under new management and can assure you that our member satisfaction has increased vastly. Plus Fitness as a franchise are required to follow the same terms and conditions in which you have signed with us, that state you are required to visit the gym to cancel. This is a very simple process. And unfortunately, is non negotiable. However, in situations like this, we recommend a free 6 month timehold to our members who currently are unable to come in-club. Without a formal cancellation you would have been legally debited by our franchise due to you having an active membership with us. I can promise you our team have your best interests at heart, and are not a gimmick trying to take your money. Thankyou for your understanding, have a great day.

Vaughan Conlon 5 years ago

Fantastic experience: Smells like fart

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Vaughan, Thankyou for taking the time to leave us a rating. We can assure you we have sufficient air ventilation and provide air fresheners throughout the gym.

Crazy Cat 5 years ago

Negative experience: They redesign floor layout and now too crowded, machine too close together. They got rid off decline bench. Can't load barbells in position ☹️☹️☹️ Most time no-one reloads or puts weights back. Oh chipboard flooring upstairs second time in twelve months someone put weights through floor. Not allowed to message complaint so posted here. Told I can cancel membership.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Crazy Cat, Thankyou for taking the time to write us a review. We are sorry to hear of this experience for you. We are currently under new management and can assure you that our member satisfaction has increased vastly. We can confirm that our current floor layout allows for machines to be loaded and unloaded. Our members are very attentive and aware that weights must be put back, and follow our club rules accordingly. The chipboard has been fixed, and our members are aware they are not allowed to drop their weights, rather gently place them. We would love to see you in our doors once again. Thankyou for your understanding, have a great day.

Lily Sugg 5 years ago

Fantastic experience: Amazing gym! the best in freo. Clean, friendly staff. Not too busy and in great location close too cafes and town :) highly reccomend!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Lily, We’d just like to thank you for taking the time to write this review. We’re a small, local business and every bit of feedback like this does so much to help us out! Thanks for your kind words and we are looking forward to seeing you again soon! We agree, our location and staff are unbeatable. We pride ourselves on our high cleanliness standards. We’re very grateful for members like you and hope you stick with us for years to come! Thanks again!

Alex DS 6 years ago

Fantastic experience: Great gym! Highly recommend it

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Alex, Thankyou for taking the time to leave us a review. We're very grateful for members like you and hope you stick with us for years to come! Thanks again!

Noob sonic The hedgebot 6 years ago

Positive experience: Bad placement for a gym but i give 3 stars because of the staff

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Noob, Thankyou for taking the time to leave us a rating. Thanks again!

Alik Lomas 6 years ago

Fantastic experience: My main plus fitness I go to when I’m in Perth. Nice and spacious with lots of cardio machines and benches. I would suggest walking down due to limited parking then able to have food in Fremantle afterwards.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Alik, Thankyou for taking the time to leave us a review. We're very grateful for members like you and hope you stick with us for years to come! Thanks again!

Kylie Parker 6 years ago

Fantastic experience: This gym is pretty sweet. Its always clean and the equipment is modern.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Kylie, Thankyou for taking the time to leave us a review. We're very grateful for members like you and hope you stick with us for years to come! Thanks again!

Ronald Mckenzie 6 years ago

Positive experience: Nice place and the staff are always helpful

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Ronald, Thankyou for taking the time to leave us a review. We're very grateful for members like you and hope you stick with us for years to come! Thanks again!

Vector Lifting 6 years ago

Fantastic experience: Amazing experience - the staff (Tamara) is very helpful. The gym is clean and refreshed since the change in ownership. Love going and working out now!!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Vector, Thankyou for taking the time to leave us a review. We're very grateful for members like you and hope you stick with us for years to come! Thanks again!

Tamara Mellowship 6 years ago

Fantastic experience: Loving the gym, great space and the new owners have definitely made an impact! Friendly members and a great overall environment! I particularly love the new classes <3 The Boxing is KILLER!!!!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Tamara, Thankyou for taking the time to leave us a review. We're very grateful for members like you and hope you stick with us for years to come! Thanks again!

Tyla Cooley 6 years ago

Fantastic experience: Awesome service and great gym!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Dear Tyla, Thankyou for taking the time to leave us a review. We're very grateful for members like you and hope you stick with us for years to come! Thanks again!

Rob Beer 6 years ago

Positive experience: Got everything I need and close to home.

Steven Aspinall 7 years ago

Negative experience: Expensive, equipment is average at best and help is non-existent. If you are looking to improve your health there is so many better option in and around Fremantle. I questioned a few things and was treated badly. The owner stalked my social media profiles and tried to call my boss. It was creepy

Andrew Watts 7 years ago

Fantastic experience: A fitness oasis.

Darren Burns 7 years ago

Positive experience: Maintainence & regular cleaning was a problem. Treadmill TV's often have a bad signal. Just started under new management this week. Hopeful of improvements.

Jordan Bache 7 years ago

Fantastic experience: Great gym to get a great body (like mine), the team are awesome.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Great to see you're enjoying the gym!

Ash Scarr 7 years ago

Fantastic experience: Such a huge gym, so much space for people to workout without clanging into each other

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Thank you for your review! See you in here soon. Plus Fitness Fremantle

Mark Howett 7 years ago

Positive experience: Great staff reaction to problems and concerns

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Thank you Mark. I am once again incredibly sorry not being able to help you out this time but next time please feel free to pop in and we can work at helping you reach your goals.

Tony Chung 8 years ago

Negative experience: I had moved my place to North area and emailed to customer service that I need cancel membership , but no one respond and charging me still. Then I rang to Fremantle Plus fitness said I moved my place to north and I need to cancel membership .Staff reply me "you have to go back Fremantle and get the cancellation form" I thought I was hearing wrong and the staff confirm me again "Yes ! You need to go back Fremantle to cancel and we will charge you cancellation fee too" this is bad experience I ever had!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Hi There. When signing up to Plus Fitness Fremantle you agreed to our terms and conditions which state that any form of administration needs to be done within the club you signed up to in which you agreed. Before you left Fremantle why did you not come and see us like all our other lovely members who unfortunately had to leave us an have had no issues. When cancelling your membership you need to give two weeks notice and during that time you can still use the gym so its not cancellation fee. So you will still need to come on down to the gym to fill out a cancellation form. Kind regards Plus Fitness Fremantle

Mithun Sri Ganeshan 8 years ago

Fantastic experience: Great space, great staff, a great spot to work out!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Thank you Mithun :) we so lucky to have you as a Member :)

John Holland 8 years ago

Fantastic experience: Had a great experience using this gym for 9 months. Unbeatable rates, excellent service. Will miss the place and Paolo!

Chiara Elizabeth 8 years ago

Fantastic experience: Great spot for a gym, friendly staff and good quality equipment :)

S Walsh 8 years ago

Positive experience: Decent machines

Anne-Marie Douse 9 years ago

Fantastic experience: Great gym, clean and accommodating management. Not my "home" club but was in Fremantle area over the weekend and I had a good work out there- had everything I needed!

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Hi Anne- Marie Thank you for the Feed back. We try our best to maintain a clean and tidy gym and to faciliate everyone as much as possible. Kind regards Plus Fitness Fremantle

Kaleb Thor 9 years ago

Negative experience: Worst service and unprofessional staff. Scam contracts going on here. Offering a free to train week but it's bound on a contract that does charge money from you.. be careful, even a previously paid training day/week is not available.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Hi Sven. We are sorry you feel like that. But we have the most Flexible options requiring you to only give two weeks notices. However when you visited the Club you demanded a 7 day trial in which we said it was for only Locals who have a fixed address in Fremantle area and specifically stated that it was not for Hostel users or Hotel users. We then also suggested that you pay a $15 dollar casual fee which is standard at most 247 gyms or gyms. We are sorry we couldn't cater for your wants or need and hope you enjoy your time in Australia. Kind regards Plus Fitness Management

Sacha Cox 10 years ago

Negative experience: Could not access gym! Terrible service try another gym that actually wants business. What gym closes at 12 on a Friday??

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Hi Darrylin. We are Staffed from 10am-2pm on Friday. When checking the Cameras to see if anyone was out front there was no one there. If you wish to give defamatory comments I suggest you get the facts right or actually visit us. Kind regards Plus Fitness Management

Alex Attard 10 years ago

Positive experience: Extremely cheap and convenient. Not the best gym I've ever used but costs half the price of others ive used and customer service has been great.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Hi Alex. Thank you for the Feedback could you please elaborate on changes that could be made in order to better the standards. Kind regards Plus Fitness Fremantle

Johanna Nivakoski 10 years ago

Negative experience: This is by far the worst Gym I`ve been to! And this is all thanks to the so called Manager that runs the place. The guy is so in love with himself that he even has half naked pictures of himself hanging all around the gym! The only thing he cares about is getting members. He personally told me he gets a bonus for every member he joins and obviously does not care about the service after. When we wanted to cancel our membership the contract said two weeks notice, we dropt our papers 16 days before we had to leave but that wasn`t good enough for the Manager. He said there was nothing he could do (dont know why he is the manager then) and I had to pay for a full month because the payment was being charged that day. But when I called the head office they said he could have easly waved it and taken care of it. The woman on the phone was very helpful because the next day we heard it was all taken care of. The gym has potential but laks of cleanliness and some parts are too hot and other parts you`re directly under the aircon. dont waste your money, there are far better gym`s out there! Greeting Ergun & Johanna

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Hi Ergun & Johanna, We remember joining you up and talking to you on a daily basis with no issues and even putting you in touch with someone for accommodation for you guys. Our staff had been offered a promotional photo shoot for a photo studio, it's called cross promotion the images are inspirational to 99% of our members, we are sorry that you did not like them, this was never brought to our attention. As owner/operators we don't get bonuses so that sentence is not true, the Fitness industry is one all of our team are passionate about. When you came into cancel your membership we gave you the forms well in advance. We require 14 days notice and you gave the forms back after the debit had been taken for that fortnight and we legally require another 14 days in align with the terms and conditions, however we understood your case as you weren't going to be here and did the right thing by you even though we were breaking our own terms and conditions especially for you guys. On your cancellations forms you put 4/5's for everything including cleanliness and did not leave any comments about the air con this is something that we are addressing but could have been addressed earlier through our communication box and or conversation with us and on the cancellation form. Regards Management

David Scandrett 11 years ago

Fantastic experience: Best 24 hour gym in Perth & Fremantle! Massive gym, free weight section, cardio room, classes on demand room! Multi levels, great staff and personal trainers who are experienced! After training at Plus Fitness 24/7 Fremantle, I couldn't go back to small 24 hour gyms or dirty old health clubs with out of shape staff and equipment! Plus Fitness 24/7 Fremantle is clean and is a great friendly environment with personal trainers that get results, they also offer free personal training sessions and there memberships don't lock you in a contract! I paid $9.60 per week for my membership!!!!! For brand new state of the art facilities! Go check them out and see for yourselves!

Ruth G 11 years ago

Negative experience: Bad customer service and gym understaffed. Worker from NZ started by not doing his job properly, when he didn't send some forms on time to set a direct debit correctly, as result I got overcharged the first weeks. Even after being aware of this, they never bothered reimbursing me. The worst part was that, I did not use this gym for a month due to health reasons, yet they were taking my money for that entire month, even though I explained to them my situation and sent them a cancellation form. They tried covering themselves and were very strict and kind of rude with their terms and conditions and show no understanding for my case. Most unreasonable and unflexible service I have received in awhile. Also, the so-called "personal trainer" never picked up the phone when I tried to reach her several times (at different dates and times) to organise an appointment. In general, the gym is small, with uninviting atmosphere, their equipment is just average, their attitude towards customers is bad and seemed to be understaffed with only the NZ guy running around the place with a certain level of arrogance. Avoid the lack of good service at Plus Fitness; there are far better gyms in Freo and with much friendlier and helpful staff.

Plus Fitness 24/7 Fremantle
Plus Fitness 24/7 Fremantle

Hi Hazel, We have a time hold option which would have been mentioned upon joining, so that you can freeze your membership payments if you cannot use the gym. We are sorry to hear that our customer service wasn't up to your standards, this should have been made aware to us at the time so we could have fixed it and rectified any issues.We have terms and conditions like any business so we are consistent across the board. Our memberships are the most flexible in the industry with no lock in contracts and time hold options. Again management was never made aware of the issue of booking your free personal training session, ALL of our trainers are qualified and experienced along with being registered with Fitness Australia the national governing body for fitness. We tour everyone around the club before joining and also offer a free 7 day trial so people can use our facilities to see if they like them. Again we are sorry for the experience you have had here at Plus Fitness please contact the club to discuss your concerns more. Our records also show that there is NO record of Hazel Grace or similar on our data base so you have never been a member here at Plus Fitness 24/7 Fremantle.

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22 Queen St - 6160, Fremantle
+61456222884
4.9 (17)
Spring Into Fitness
Spring Into Fitness

Spring Into Fitness

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Victoria Pavillion, Parry St - 6160, Fremantle
+61407177507
4 (44)
Anytime Fitness Fremantle
Anytime Fitness Fremantle

Anytime Fitness Fremantle

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17 Queen Victoria St - 6160, Fremantle
+61862150067
5 (11)
BFT Fremantle
BFT Fremantle

BFT Fremantle

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75 Queen Victoria St - 6160, Fremantle
+61466664947
5 (22)
F45 Training Fremantle
F45 Training Fremantle

F45 Training Fremantle

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99C Hampton Rd - 6160, Fremantle
5 (45)
F45 Training North Fremantle

F45 Training North Fremantle

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Level 1/1 Swan St - 6159, Perth
+61474080056
4.4 (7)
Boom Fitness & Coffee (T/A)

Boom Fitness & Coffee (T/A)

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155 Canning Hwy - 6158, Perth
+6194381888
5 (3)
Mambas Fitness Studio

Mambas Fitness Studio

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216 South St - 6162, Perth
+61412265615
5 (88)
Fitstop South Fremantle
Fitstop South Fremantle

Fitstop South Fremantle

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2/252 Hampton Rd - 6162, Perth
+61478191515
4.5 (66)
Jetts Fremantle
Jetts Fremantle

Jetts Fremantle

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25/219 Hampton Rd - 6162, Perth
+61893362080
4 (70)
Gold's Gym Fremantle
Gold's Gym Fremantle

Gold's Gym Fremantle

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256 Hampton Rd - 6162, Perth
+61414106162
5 (98)
Bsweat Fitness Studio & Gym North Fremantle
Bsweat Fitness Studio & Gym North Fremantle

Bsweat Fitness Studio & Gym North Fremantle

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2/107 Stirling Hwy - 6159, Perth
+61421642562

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