Information about Platinum Physio

1/6-10 Chapel St
3181, Windsor
+61385540111

Opening hours

  • sunday: (closed)
  • monday: 7h-20h
  • tuesday: 7:30-16:30
  • wednesday: (closed)
  • thursday: 8h-20h
  • friday: 7h-16:30
  • saturday: 8h-13h
At Platinum Physio, we are passionate about helping you stay active and healthy, so you can live the life you love. If you are in pain, or something is preventing you from living a full life, come and see us. Same day appointments available.

Our comment from FitFit Australia about Platinum Physio:

Welcome to Platinum Physio in Windsor, Australia, where we pride ourselves on providing exceptional physiotherapy care and support to our clients. Our skilled team, including renowned physiotherapists like Jayden, Rod, and Damien, have earned a reputation for their professional and friendly approach to treatment.

Many users have shared their positive experiences, highlighting:

  • The incredible recovery achieved with personalized treatment plans.
  • Professional staff who genuinely care and are knowledgeable in their fields.
  • Positive outcomes in overcoming injuries, such as knee and shoulder issues, within a short timeframe.
  • A welcoming environment with clean facilities, making each visit a pleasant experience.
  • The success of Pilates classes in enhancing mobility and strength.

Clients have expressed gratitude for their transformations, with some stating they wished they had come in sooner. They appreciate the teamwork and support during rehabilitation, particularly after surgeries. However, there have been a few mentions regarding the facilities needing improvement and some concerns about pricing.

Overall, Platinum Physio is highly recommended for anyone seeking effective physiotherapy solutions and rehabilitation assistance.

Platinum Physio: Opinions

4.8/5 (67 Opinions)
Justin Ng 7 months ago

Fantastic experience: I had been battling chronic pain due to an overuse injury for far too long. I was frustrated and feeling defeated - until I met Jayden at Platinum Physio. Jayden immediately put me on a plan that got me back on my feet and back to running. Two months later, I’m consistently hitting 10km, completely pain-free. My only regret? Not coming in sooner. If you’re struggling with an injury or looking for expert care, book an appointment with Jayden today—you won’t be disappointed!

Nick Seah 8 months ago

Fantastic experience: Jayden has been great! I came in with a shoulder and forearm injury, and he got me back to 100%. He also helped me hit my goal of benching 110kg, which I didn’t think would happen so soon. Super knowledgeable and easy to work with—couldn’t recommend him more!

amy clarkson 9 months ago

Fantastic experience: Would give more than 5 stars if I could!! Damian is helping me with a tendon inflammation in my shoulder, 2 days later and I already feel relief, I know it may take a couple weeks of at home rehab, which you need to stick to! He knows what he’s talking about, and explains everything in detail. Can’t not thank these guys enough for helping with my pain

Constanza Vivallos 9 months ago

Fantastic experience: I went to platinum physio for a knee injury and everyone was really accommodating and helpful. I was treated by Jayden (Jien) and he helped me to overcome my injury and feel comfortable as soon as possible. I also did PT classes with him, that were tailored to helped me regain my mobility and strength to come back to my normal activities. And so I did in 4 months which was faster than expected.

CATRIONA MACALPINE 10 months ago

Fantastic experience: A sudden onset neck injury brought me to Rod, senior physio at Platinum Windsor. He interrupted my high impact exercise schedule to isolate the cause of pain and gently managed my grief at losing, temporarily at least, activities I love. Without pushiness, and despite conflicting views between doctors, he built up a strength exercise program for me. Along the way, we eliminated some activities that aggravated my neck. Despite my grumpiness, he kept me calm. The Platinum outfit runs professionally and with warmth. Gold.

Lea Jon 10 months ago

Fantastic experience: Had a great experience at Platinum Physio Windsor. Jayden Tan was very professional and delivered a great result for me. I would highly recommend Jayden to anyone. Jon.

Charles Peake 10 months ago

Fantastic experience: Rod, awesome. Been here for 5 years and counting

Mel Birner 11 months ago

Fantastic experience: Rod and the entire team at Platinum Physio have been nothing short of phenomenal in helping me through my rehabilitation after surgery. Their genuine care, support, and guidance were instrumental in assisting me to navigate a difficult recovery.

maria matu 11 months ago

Fantastic experience: Dr Zoe Diamond thank you so much for fixing my vertigo BPPV on monday. I honestly feel super thankful and I only can say this place has the best qualified staff! It is a live changing for me knowing that this illness can be fixed at any time. I came without hope and in one day everything came back to normal again. Really I can only recommend this place to anyone who is going through same situation like me. I know it is not easy but certainly there is solution for it. How much do you recommend this place ? Well 100% of course

Simone Bauer 1 year ago

Fantastic experience: Just thought I'd let you know that Keely white has been helping me with my joint issues for nearly a year. She is a a most professional, kind, caring and helpful physiotherapist. I would highly recommend her to anyone, who needs help with their joints. I also like to hear about her cat peaches !

Drew Robinson 1 year ago

Fantastic experience: Could not be happier with the guys at platinum especially Damien. He has helped me so much with every issue I have gone in with. If you have an injury that requires a physio. See these guys

Zivka Cholich 1 year ago

Fantastic experience: Very professional and friendly team members. From the moment the call was made till the end of the sessions the staff members treated me as a VIP. My rating for Platinum Physio Windsor is 10+

Anne GMAIL 1 year ago

Fantastic experience: Very flexible and comoetent.

Marilyn Montgomery 1 year ago

Positive experience: Amenities are inadequate. No hand wash in toilets.

Daniela Ouzecky 1 year ago

Fantastic experience: I have been very happy with the service and care from Platinum and especially Zoe and Jonny who have looked after my balance and shoulder needs. I have recently started Pilates there too which is enjoyable and beneficial.

Mustafa Rafik 1 year ago

Fantastic experience: Damien has been great. Undoubtedly the best physio I've seen till now.

Josh Goldman 1 year ago

Fantastic experience: TLDR: Damien is a passionate and knowledgeable physio and I strongly recommend this studio to everyone. I went to see Damien Lee for a shoulder injury I got while snowboarding. I had pain on movement as well as very limited mobility in my right shoulder. During my first session Damien had given me a diagnosis, manual therapy and a number of exercises to start progressing but most importantly I left with the belief that I could get better. Following my initial session, I found rapid progress doing the prescribed exercises 3x a week and after some more visits to the studio and manual therapy I had regained a substantial amount of movement through my shoulder. Seeing my progress, Damien was able to quickly provide me with new exercises that would push me further with my progress and I never felt like I had plateaued. Damien designed the exercises to fit into my regular training program and we also worked together to make sure the program fit my lifestyle, which made it even easier to keep chipping away. Damien also gave me the confidence to know the limits of my injury and always made sure I was safe while moving and that I was pain free while performing the prescribed exercises. I am happy to say that I have regained full range of motion in my shoulder and now am able to focus on building back strength. I can’t thank Damien enough for his hard work and expertise in helping me out and I would strongly recommend this studio to everyone.

Romi Friedrich 1 year ago

Fantastic experience: Sam Wilcox is a very professional and excellent physiotherapist, and always very friendly and kind. His rehab programs have helped my leg issues, as well as other concerns, allowing for my level of ability with a gradual progression in difficulty of exercises. All the staff are helpful and 'cheery' and the new Malvern venue is excellent.

Kellie D 2 years ago

Fantastic experience: My neck was so sore and tense it was painful to move and sleep. Awake and in pain at 2am, I found a next-day morning appointment with Mariah and was able to book online. She was approachable, knowledgeable, and asked me my goals for the session and worked to those. I felt relief in my neck from the first session, that got better each day with some basic but really effective exercises she gave me to do. I can't recommend her enough. In general, the cost of sessions at the clinic are also pretty reasonable.

Kelly Sims 2 years ago

Fantastic experience: A great experience dealing with the Platinum Physio team, who called me back in the evening when I first called, got me in the next day for my session, and great treatment from physio Rod and a follow up call. Dealing with the whole team from front desk to treatment was professional, friendly, good info about services and fees when I asked, and they followed up after. Highly recommend.

Ray Terare 2 years ago

Fantastic experience: Zoe is my Physio and she is the best, the whole team at Windsor are the Greatest

Solomon Kaplan 2 years ago

Fantastic experience: Great palates workout. Very friendly physio and nice atmosphere.

Belinda Zipper 2 years ago

Fantastic experience: Outstanding physio. One of the best in town. I have Parkinson’s disease and the physios know how to help me set goals and work towards them. I’m getting so much out of their Parkinson’s exercise class. Highly recommend.

Tony Wenz 2 years ago

Fantastic experience: Central location on a busy corner (Chapel/Dandenong Rd). Bottom floor empty so take stairs up to 1st floor. Big exercise room. Snug treatment room. My Physio was tops.

Roman Pinkus 3 years ago

Fantastic experience: Rod is an excellent practitioner. Was able to diagnose and manage my back pain within minutes.

Mgsa52 3 years ago

Negative experience: Avoid at all costs. Uneducated staff causing more trauma to increase visits. The bruising caused by one appointment was likened to a car crash by my doctor.

Platinum Physio

Hi there, I'm sorry to hear about your experience. I can't seem to find your details in our system, if you would like to contact me at [email protected], I'd really like the opportunity to find out more about your circumstances as we certainly don't want you feeling like this.

Daniel Aronov 3 years ago

Fantastic experience: Would highly recommend this group. The physics are excellent and really know their stuff. Friendly service. Reasonably priced. I did their Pilates sessions and saw benefits straight away.

Sean Newman 3 years ago

Fantastic experience: Staff are amazing extremely helpful and caring.

L B 4 years ago

Fantastic experience: After having suffered a moderate disc herniation I was recommended by a Neurologist to proceed with surgery. Not wanting to do this I was referred to Platinum Physio by a friend who had used them previously with great results. After my first consultation Rod I was advised that surgery could be avoided and after several weeks of consultations my mobility has returned to normal. Thanks!

Amanda Starkey 5 years ago

Fantastic experience: Due to a car accident I have multiple physio needs, and Platinum Physio have been able to help with each injury and create a plan towards recovery. The physiotherapists are knowledgeable and caring. The treatment that I have had with my TMJ issues has been amazing and my treating therapist Rodney Grof has given me a recovery plan that has seen the best results, and healing. He is extremely knowledgeable, explains everything in detail and works with me to set and achieve manageable goals towards working for a better quality of life. I can highly recommend them for any treatment that you need.

Michael Horin 5 years ago

Fantastic experience: Rod, Ben, Aly and the whole Platinum Physio team are incredible. They got me prepared for my marathon through physio work, pilates, massage and everything in between, can't recommend them highly enough!

Joshua Diamond 5 years ago

Fantastic experience: Attending Platinum Physio is an absolute pleasure. The staff are friendly, the facilities are always clean and in pristine condition. Whether it is for a Pilates class, or a diagnosis and treatment, I would recommend them highly.

Ben Patt 5 years ago

Fantastic experience: Platinum physio have gone above and beyond to help me even through lockdown periods. I see Rodney Grof and highly recommend him, all the staff are very friendly and professional, always get greeted and take my temperature as precaution, they practice high cleaning and hygiene procedures. I've had a pretty bad shoulder injury and Rod has helped me on my way to a full recovery, Rod will help you with a personalised rehab plan and go above and beyond to make sure you injury is treated properly and heal in the best and quickest way possible. I highly recommend platinum physio to everybody

Bat-ami Naim 5 years ago

Fantastic experience: I highly recommend platinum physio, great staff, friendly and professional, especially Rodney Grof, who treated me for various sports injuries with dedication and professionalism. He is the best. I call him the magician. I trust him fully as he knows his stuff.

Megan Swan 6 years ago

Fantastic experience: Can’t recommend enough. Laura and Sarah have been amazing in treating me this week. Such a nice calm space to go into and the girls at reception couldn’t be more helpful.

George Mou 6 years ago

Fantastic experience: Great staff. Will not go anywhere else.

Kate Allan 6 years ago

Fantastic experience: What a great team! Great experience from initial diagnosis to final follow up. This clinic is genuinely client focused and I would highly recommend them.

Geoff B 6 years ago

Negative experience: I was insulted by one of the Physio's whilst being treated i found that to be extremely disrespectful on his behalf and not professional at all, i then cancelled my appointments, after that the manager rang me up and started an argument with me because he would not except what happened, i will not be going to this medical centre again. and yes i do have the right place thank you very much chapel gate medical is where you are first floor and that is a great example of this bushiness and the lack of integrity it posses .

Platinum Physio

Hi George, are you sure you're referring to the right clinic? We don't have a George B on our system. If you'd like to make contact with the clinic via phone or email, I'd be happy to talk to you further.

Emma D 6 years ago

Fantastic experience: A lovely, friendly team who really know their stuff and quickly get you on track to recovery! I attend Clinical Pilates on a weekly basis and have achieved so much from doing so...much more than when I did 3x weekly general Pilates in a studio.

NIna Zheltova 6 years ago

Fantastic experience: The Team at Platinum Physio Windsor are super professional and really know what they doing. Highly recommend.

GT GT 6 years ago

Fantastic experience: Went to Platinum Physio Windsor after my low back surgery. Prior to coming to see Rod Grof at Platinum Physio Windsor, I was mentally and physically wrecked, had no confidence in my body, and was totally paranoid about not re-injuring myself. First and foremost, Rod gave me hope, and over the course of the next several years, I was able to rebuild both my body and my confidence. His unique system of a blend between Pilates and functional floor exercises is super helpful, my strength has returned.

Tyler Waterfield 6 years ago

Fantastic experience: I had major surgery on my knee, platinum physio have been treating me with the latest / cleanest equipment situated in a large open space. The team is extremely professional, knowledgeable, supportive & understanding. It has been 2 months since my surgery and I'm already a month ahead of the surgeons predictions. They have onsite parking and great access. I haven't had any issues booking / changing appointments. I recommend you take a look at platinum, you wont be disappointed.

Josh Kaplan 7 years ago

Fantastic experience: What a wonderful, bustling establishment. Superb service on my troublesome medial ligament strain by Rodney Grof and co. Friendly staff, great management team.

Mars Slaz 7 years ago

Fantastic experience: I recently did a pilates class with Jules.I haven't done a class with him before.He was fantastic and tailored the class to my needs. Now i have 3 great physios ( Rod, Carly and Jules) classes to choose from to get a fabulous work out . I can highly recommend platinum physio as they are so professional , caring and make pilates classes fun .

Regal Malvern 7 years ago

Fantastic experience: The team at Platinum Physio Windsor are fantastic and would highly recommend to anyone seeking assistance in getting rid of their aches and pains

Vivian Ashworth 8 years ago

Fantastic experience: Luke has been great , he listens to what I say and then works out a treatment. Good hands on physio and dry needles combo that is helping reduce my pain and get me back on track. Thank you Luke

Coastal Alloy 8 years ago

Fantastic experience: I couldn't be more happy that I found Luke, The dude is amazing, Completely changed my life. After a work injury and years or sports I have had very bad headaches everyday for about 5 years, my life has been complete hell. I have seen everyone from chiro's other physio's sports science people, doctors, scans and on and on and not 1 person to give me relief. Ild like to say thanks to Luke for changing my life!!! Im a new man

Jay Chhibber 8 years ago

Negative experience: The Staff are good however the Greed of Platinum to want to charge such enormous amounts of out of pocket gap payments $$$$ to the injured patients is horrendous. They should reassess their fees, be upfront when booking with no surprises. Won't be going back unless they fix their fees for WorkCover, TAC, Private Medical Extras. Injured and broke seems to be their administrational agenda. Five minutes walk from where I live and now I'll have to drive to a preferred Physiotherapy Centre. Good way to lose patients and reputation Platinum. Think again. Laughable that they have so many gullible rich patients stating they are the best, these people must have more money than sense. Be injured get broke go to Platinum Physiotherapy.

Platinum Physio

HI Jay, I'm sorry you didn't have a great experience when attending our clinic. We always strive to get better at looking after our patients and provide the best possible value to each and every person who walks through the door to help keep them active and healthy. I will call you now and see if we can resolve your situation.

Nasilele Mubyana 8 years ago

Fantastic experience: Finding a good physio can be difficult, because it's basically trial and error. I found Platinum using Google and it had great ratings, so I gave it a shot. I am glad to be adding to its great ratings, because they are professional, knowledgeable, friendly and sure know how to make a wry neck feel much better! I'd recommend them to anyone looking for a physio.

Katrina Smith 8 years ago

Fantastic experience: I've been going here for years. The staff are warm, friendly and most importantly highly skilled. They have helped me to manage my pain and enjoy exercise again.

Arianne Sackville 9 years ago

Fantastic experience: I have started to take pilates seriously now - I really felt like I got a lot from it. Great place, couldn't recommend it highly enough

Ron Shell 10 years ago

Fantastic experience: 5 years ago after sustaining an unfortunate lower disc Back injury in Crossfit and developing chronic Osteitis Pubis, I was told by my surgeon that I would never play sport again. This news absolutely destroyed me and I led a very modest and unhappy life for 4 years with little joy and barely any physical activity. A friend of mine recommended me to try Platinum Physio. It has now been 1 year since I made that fateful phone call and thanks to their wunderkind Jarrod Sherwin and my bi-weekly appointments with him (which are now the highlights of my week), my back is now in incredulous shape and my OP is non-existent. On top of that I am now Rich and my life is back on track. A shout out to the rest of the supremely talented staff at Platinum Physio as well who make treating physical pain a genuine cakewalk.

Yaron Kozminski 10 years ago

Fantastic experience: I had a serious case of sciatica last year. Pain killers etc. And considered an operation... I thought I'll never be able to do any type of sport again! Then I met Rod... Words cannot described the change he caused . My only regret is that I wasn't introduced to him 15 years ago! Thanks rod and all the staff at platinum physio.

Jason Parker 10 years ago

Fantastic experience: Very impressed at the high level of customer service and excellent direction from my instructor, Monica. I had injured my back earlier in the year and had been recommended to try physio pilates to help reduce the pain. I was somewhat cynical but after 10 sessions with Monica, I can say that I am stoked with the results. I haven't had any pain in several weeks and am considerably stronger in the areas targeted to assist my injury. I would recommend platinum physio to anyone with a musculoskeletal injury as they provide a comfortable environment and are very supportive in assisting you with your injuries.

Yochai Glick 10 years ago

Fantastic experience: Platinum Physio helped me out of a debilitating shoulder injury to a fully functional and constantly improving body. Rodney is simply magic, an utterly professional, understanding healer. The good bit is that the entire staff are pros, so on the occasional instance when Rod is unavailable, other staff are of the highest calibre.

Laura 10 years ago

Fantastic experience: I highly recommend Platinum Physio. I've been going to group session for about 8 months and enjoy every work out. I'm challenged in every session, my flexibility has improved and my core strength is better than it's ever been.

Josh Burns 10 years ago

Fantastic experience: Rodney and the team at Platinum were excellent. I have been a client of Platinum for a number of injuries and each time they were able to help me heal as quick as possible, while providing an professional and welcoming environment.

Ben Bowes 10 years ago

Fantastic experience: When I started to come to clinical pilates at Platinum, I went from not being able to walk more than ten metres without severe pain, to being able to ride a bike and run within 3 months. Prior to coming here I had been seeing a Chiropractor 3 times a week for 3 months with little effect for my particular condition. What I like about this place is there is a nice amount of space between the equipment and that the classes are not too busy. Over the last year and a bit of coming here I have used all of the instructors and they have been equally awesome. I hope that they update their Google Map listing so that it comes up in a "Clinical Pilates" map search. I went to 2 other Clinical Pilates places before finding this place, through seeing a billboard.

Adrian Jacobson 11 years ago

Fantastic experience: Been to Platinum Physio a number of times for a number of different sporting injuries. I have found the staff to be extremely knowledgeable and friendly. Great follow up and state of the art equipment. I cant recommend this practice highly enough. A++ Adrian

Josh Sacks 11 years ago

Fantastic experience: Highly recommended! Very quick to accurately diagnose the problem. I’ve been struggling with a bad back from years of amateur sport. Not only did Rodney fix my back, he diagnosed the root cause. Now I attend regular Pilates sessions at Platinum Physio to strengthen my core and my back has never felt better!

Jonathan Shafir 11 years ago

Fantastic experience: Great treatment on my ailing back. Very solid customer service. Excellent location for a hard earned meal afterwards at many restaurants like Ghin Kopi and Topelz

Leon Belobrov 11 years ago

Fantastic experience: The team at Platinum Physio is fantastic. They always managed to fit me in for an appointment. When I saw Rodney for my ailments, he was very thorough in diagnosing the cause of the pain. He was professional in his dealings and gave me a list of exercises to do (even taking videos of each exercise so that I wouldn't forget). I couldn't recommend the Platinum Physio team any higher.

David Blusztein 11 years ago

Fantastic experience: Really happy I found these guys, been looking for a while in the Windsor area. Rod knows his stuff and has helped me discover the benefits of pilates.

Aaron Freedman 11 years ago

Fantastic experience: I went to see Platinum Physio in Windsor after experiencing terrible pains in my shoulder when I lifted my left arm above my head. After booking a consultation with Rodney, we sat down and discussed possible causes for the pain and a treatment plan. Rodney was extemely proffessional in his approach and displayed fantastic knowledge in regards to possible causes of how this injury had incured. As a keen cyclist, my upper body had lacked the attention it deserved over the past year and my shoulder / shoulder blade muscles had weakened as a result. After demonstrating some strengthening exercises in the studio, Rodney observed as I peformed these exercies to ensure I had the correct form and technique. Every month, Rodney would change the exercise regime and re-assess the injury. I do not feel any pain in my shoulder now thanks to the great work done by Platinum Physio in Windsor. Will definately be going back in the future.

Aaron Bloom 11 years ago

Fantastic experience: They got onto my issues straight away. Highly recommended!

Deanna Blankfield 11 years ago

Fantastic experience: I'm always greeted by smiley faces at the clinic! I attend weekly for pilates and often treatments and absolutely love it all the physios there! Get on board everyone!

Adi Kedar 11 years ago

Fantastic experience: The professionalism of the staff and their exceptional knowledge always makes my visit to Platinum Windsor worthwhile. I absolutely love the Clinical Pilates classes and would recommend Platinum Windsor to anyone! Thank you guys for all your help and looking forward to establishing a long relationship with Platinum!

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