
Snap Fitness 24/7 Pacific Pines

Information about Snap Fitness 24/7 Pacific Pines
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Australia about Snap Fitness 24/7 Pacific Pines:
Snap Fitness 24/7 Pacific Pines is a vibrant local gym that prides itself on creating a friendly and supportive environment for all its members. Many users have praised the kind and welcoming staff who greet everyone with a smile and are always ready to assist. The gym features excellent equipment, including modern machines and a variety of classes, catering to both beginners and experienced fitness enthusiasts.
Visitors have highlighted the gym's cleanliness and well-maintained facilities, with a layout that allows for effective workouts, even during peak hours. The outdoor training area is also a popular feature, adding versatility to workout routines. The community atmosphere fosters a sense of belonging, with many members forming friendships while pursuing their fitness goals.
While the majority of reviews reflect a positive experience, some users have expressed concerns regarding staff availability during specific times and the need for clearer communication in cases of appointment management. Nonetheless, the management is committed to addressing feedback and improving the overall experience for everyone.
Overall, Snap Fitness Pacific Pines stands out as a fantastic option for those looking to enhance their fitness journey in a supportive and engaging environment.
Services, Machines and Guided Classes
Snap Fitness 24/7 Pacific Pines: Opinions
Fantastic experience: Good gym
Thanks Felix, We love having you.
Fantastic experience: amazing service from the staff they are so kind and welcoming everytime you come in the gym and excellent equipment definitely recommend this gym if your a beginner or expert
Thank you for your kind words Lucas, we love having you as a member.
Fantastic experience: Great vibe there now. The 2 new staff members have really turned it around. Credit to them. I always look forward to going
Naww thank you so much, we really appreciate your feedback.
Fantastic experience: Staff is very friendly and equipment is fixed promptly.
Thank you for your feedback Anselmo, we aim to make the gym an environment the members are happy to come to.
Fantastic experience: The two managers Natalie and Vickie are honestly superb. Very memorable. Always greeted with a smile longer than a mile.
Naww Thanks Jo, we appreciate your great feedback.
Fantastic experience: Great gym, great members, classes are fun and the PT's are always ready to help you
Thank you Peta for your positive feedback, we are glad you are happy here at Snap Pac Pines.
Fantastic experience: Luv this place and location, great team , great environment and very positive atmosphere. Please keep it up guys
Christopher, your words are so kind, Thank you.
Fantastic experience: This gym has a great layout and well maintained and clean equipment. The staff are super friendly, making it a nice place to work out.
Thank you Hope for your feedback, but really, it's you, the members that make this place so great.
Fantastic experience: Have been coming here quite a while now and have really enjoyed it overall. I take going to the gym pretty serious and have gone to several around the gold coast and brisbane and can confidently say that snap is one of the best. It was my first gym that I ever joined when I was needing to make an inprovement to myself and I'm glad I did. Always been ran by very keen and great staff. Equipment is very high quality and the night enviroment is amazing. Also nikki is hot ahaha.
Thank you for your feedback Jack, It is great to hear you are happy with us. We take all feedback on board to make the gym great for all our members.
Fantastic experience: Love going to snap fitness pacific pines, staff are always lovely. Love going with my mum (Janelle Ridland ) for our cheeky little gym dates as they’re an amazing way to start the day.
We enjoyed your feedback Chloe, and love that your mum and you have cheeky little gym dates.
Fantastic experience: Friendly, very clean, always busy
Thank you for your feedback, we do take it all on board.
Fantastic experience: Great equipment, friendly atmosphere, clean facilities and very helpful staff. Had to freeze my membership couple of times and staff helped me with that straight away. Highly recommend!
We try our best to make the gym environment comfortable for all, and take on your feedback, so Thank you for the positive words Agnieszka.
Negative experience: How about actually show up for an appointment that was booked for 2:30 during staff hours I show up and door is locked so no access and I ring the club 4 times with a couple messages with no answer. I had other obligations to attend in my opinion completely unprofessional, as for your reply I wasn’t even communicated with. I would have completely understood if a phone call or text message was received
Hi Sam, We are very sorry that we could not service you as per the booking. Unfortunately there was a situation which completely prevented us from giving you our usual level of service. Our condolences to all involved and are in our thoughts and prayers. We thank everyone for their well wishes and thank you for your patience during this time.
Fantastic experience: Excellent facility .Everything there. Knowledgeable friendly sta
Thank you Lorraine. We're here for you!
Negative experience: I had tried talking to staff members on multiple occasions about freezing my membership, they weren’t in the gym at all on 3 different occasions (during the day, afternoon, night) so it took me an extra couple of days to finally come in at the right time… when I finally came in and asked to put my membership on hold the staff member said she did and it turns out she never did! I was charged $30+ for an extra 3 months until I finally had to email the regional office asking to cancel my membership… Poor service and barely in the gym at all which is bizarre
Hi there. We are sorry to hear that you are unhappy with us this way. Please contact the club on 0411955301 during staffed hours or email us with your details as we would love to talk to you about your experience.
Fantastic experience: New Equipments
Everyone is loving the new equipment. Thank you Paavan!
Fantastic experience: Local gym, been going a few weeks and can definitely say it gets busy, but if you plan your timing right there's lesser people. Lovely gym.
So true. Thanks for taking the time to give us a review Libby.
Fantastic experience: My home club
Haha Yay Welcome Back :)
Fantastic experience: Such a great gym , and the most friendly staff. I always feel welcome .
Thank you Mitch :) Great to hear
Fantastic experience: Friendly gym
Thanks Keith for the Great review :)
Fantastic experience: AMAZING!
Thank You Eunice for the Review :)
Fantastic experience: Its the second oldest in town but still has its greatness to get loved ALI & lyod the best they look after you
Awwww Thank you Gur :)
Negative experience: There is no ventilation in this gym. Covid could spread like mad in here. Please put some windows and fix the fans and have more airflow. It's so stuffy and hot in there !!!
Hey Dilain, We looked for you on our data base, as we like to call any complaints personally but can not find you ? Are you a Snap Member from a different Club? With regards to our Covid precautions we actually have been recognised as one of the most Covid safe gyms on the Gold Coast. We have two outdoor areas and the doors are open throughout the staffed hours, all our members use towels and wipe the equipment down with bacterial wipes before and after use, plus our aircon units are cleaned every 2 weeks, and the gym is cleaned every second day by a professional cleaner. Please feel free to call us if you would to discuss this further Regards Snap Team Pacific Pines 0411955301
Negative experience: Horrible website with zero information on pricing and membership details. Cant even say its vague, its just not there. A couple a pictures of people smiling and some fluff about how good they are but nothing on membership offers. A person has to fill out a detailed personal information form just to access pricing. For this reason I declined even considering signing up even though they are 2 mins drive away. I have instead signed up to a place further away that had nice, easily accessible pricing information that anybody could view without filling in online forms. Information like this should be readily accessible to people conducting research trying to make a choice without having to waste time and having to release personal info to a place that will most likely hold it even if you don't sign up and keep targeting you with their marketing campaigns.
Hey Kaz, I'm so sorry to hear you couldn't get the information you required on the website. I would be happy to discuss it with you and answer any questions you might have. We are definitely not in the business of getting peoples information if they deo not wish to join our gym. I can see you have joined another gym but I would be happy to offer you a free trial of Snap Fitness Pacific Pines anytime you would like :) Kind Regards Ali McCoy Club Manager 0411955301
Fantastic experience: I joined Snap Pac Pines after losing my job last year and since then my mental health has improved immensely, I have a routine in my life again. The group classes are really fun and it’s something different each day. The staff are friendly, welcoming and supportive.
Thank you Steph We love having you as part of our Gym Family :)
Fantastic experience: Snap gym is a very professional gym that also provides great support and friendship to members. My husband and I have been coming to this gym for years and we can't fault the gym, location or the staff. Would highly recommend it.
Thank you Mel this is so wonderful to hear, we love having you and Andy as part of our Gym Family :)
Fantastic experience: I am less fat now
haha awesome to hear keep up the great work :)
Fantastic experience: Awesome deal when I signed up, Lloyd was great, made the process quick and easy, informative and friendly. Ali was also wonderful when my younger son joined up. A great local gym.
Thanks for the lovely review Sue, and welcome to our gym family :)
Fantastic experience: Love this place. Good vibe with good members. Ali and Lloyd are good people who interact with the members. Heaps of parking, good range of classes, good variety of machines and always open!
Thank you Terry :) Helps having awesome members like you
Fantastic experience: Allways enjoy my visit to the friendliest gym!
Awww Thank you Arja we love having you :)
Negative experience: I am so sorry to give the gym this review because the gym itself is great! BUT the PT Giovanni is incredibly unprofessional! Was rude when missed a session. Insulted me when I couldn't make the session and apparently it was rude of me to workout at the gym on my own terms just because i missed a session due to family commitments. When I confronted him about his actions he brushed me off and was incredibly smug. Really disappointed that snap would have such a rude inconsiderate PT in their gym.
Hey Leticia, thank you for your feedback. Please come and see me at reception as I would like to discuss it in person with you. As you know we value our team and our members and take negative as well as positive feedback onboard so we can constantly improve your experience with us as well as use this as an opportunity to grow and develop our staff.
Fantastic experience: Definitely agree with others that the staff are very friendly and always willing to help. Smaller floor space then others so peak periods can get crazy otherwise
Thank you Tane for your feedback, we do try our best.
Fantastic experience: Great gym. Staff are always happy to answer your questions or help you anyway they can.
Thank you for your feedback Pauline.
Fantastic experience: Great Gym, friendly staff, nice and central. Heaps of equipment and even at peak times you can get to what you want pretty quickly. The Meathead level is also refreshingly low, for the Gold Coast. Could do with an update in the music/video department, otherwise amazing!
Hey Casey thank you for the great review we really appreciate it :) We normally have our spotify touchscreen for our members so they can choose their own music but due to covid restrictions we have had to turn it off, always happy to assist with any music requests :)
Fantastic experience: One of the best Snap Fitness gyms around. The people inside are amazing, great social media coverage, wonderful classes, great equipment. Do yourself a favour and join the gym
Awwww thank you Alan :) thats awesome to hear
Fantastic experience: Love my Snap Fitness membership at Pacific Pines with Lloyd and Ali. It's affordable, the new layout is awesome, quality of equipment is top-notch and love the boxing bags, doing spider crawls, chin ups, tyre flips and HITT sessions in the outdoor training area. They're really helpful, I made friends with other members and it's a great environment and culture that took my training and my mind, body and soul to the next level. Thanks a lot, Jaffaman Eddie, Creative Copywriting
Wow :))) thanks Eddie we love your energy and passion for fitness :)
Positive experience: Modern equipment. But crammed into a small space. Prefer Jets. .
Fantastic experience: A great gym with very friendly staff. The equipment is always very clean and there's great room to set up circuits inside or out.
Fantastic experience: Snap Pac Pines is like no other gym. Everyone is kind and friendly. Equipment is up to date and areas are always clean. Looking for a PT hit Gio up. He is a beast at training and will get u results
Fantastic experience: I'll go to no other gym on the coast, it's clean and the staff are very informative and professional.
Fantastic experience: Friendly, professional - a great environment to train in especially if you're new to gyms
Fantastic experience: I love being a member of Snap pacific Pines gym, it has a great community feel and friendly atmosphere. The staff are always supportive and encouraging.
Fantastic experience: Love this Gym The classes are great and the staff are wonderful
Fantastic experience: Just the friendliest most inclusive gym on the Gold Coast. Could not recommend more highly.
Thanks Nick thats so awesome to hear :) We love having you part of our fitness family
Fantastic experience: Best snap fitness on the coast . Pretty decent setup for a smaller gym . Staff are very friendly and heaps on classes for a snap / jetts style gym
Negative experience: Absolutely disgusted in SnapFitnees Pac Pines. My daughter was in finical hardship she went to cancel it but instead they put her membership on hold. Snap fitness has her details no call no letters no emails. But today my daughter got a collection notice advising she has until FRIDAY to pay $200. How rude she is 20 and now has a bad debt because when she asked to cancel her membership use put it on hold then never contacted her
Fantastic experience: Big thank you to Snap Pacific Pines for helping us when our previous Snap branch has need a nightmare to deal with. We look forward to both our memberships changing over to Snap Pacific Pines ASAP, we love the gym, the helpful staff who go out of their way and great facilities !! Thanks again.
Positive experience: Friendly staff& members, well maintained equipment.
Fantastic experience: Awesome staff. Always clean
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