Zap Fitness 24/7 Stud Park

Positive experience: Very nice, conveniently located gym. Very reasonable price. Neat clean with relatively new machines

Fantastic experience: good

Fantastic experience: Great gym good vibe and if a machine breaks down you're straight on to it. Cheers guys

Fantastic experience: Zap Rowville is awesome. Great location too.

Negative experience: Such a terrible way to treat your employees of 7 years, Fee was the Best Club Manager, she was the heart and sole of that club- you guys are crazy for doing what you're doing, watch your numbers decline now. Fee was the only reason I stayed on when it went from Jetts to Zap. Poor form - Poor Form!

Negative experience: My son joined this gym when it was Jetts in January 2023, was super happy there but since it changed over to Zap he has noticed a decline. We decided to move him to another gym and gave 30 days notice. It took their membership team 5 days to respond back acknowledging our request however payments have still come out as normal and therefore extending his membership past the 30 day termination period. They are flat out refusing to refund any overpaid membership fees and have stated that they can do this under their terms and conditions. BE VERY WARY OF THIS BRAND, they happily take your money but will not see reason and refund where they should. Do not recommend. EDIT : I cannot respond to the owners response. After speaking to three people (Jerome being one) on your membership line with no flexibility or sense of reason, this review was left. How you can extend a cancellation period legally is beyond me. Unless I get a refund of the overpaid fee, I’m not interested in discussing this further.

Fantastic experience: Been a regular here for the last 1.5 years, Fee is amazing. She helped me achieve my goals and kept me motivated always. Her group sessions are the best and a must if you want to get in shape. Equipment is decent and the premises is clean always. As long as Fee is running the show, this place will be the best gym in Melbourne !

Fantastic experience: Nice gym ! Fiona she is a great manager

Negative experience: Great staff but since Zap took over the standard has dropped. The equipment has been changed and is inferior to what was there before. It looks to be second hand due to obvious signs of wear. Will look for something better at the end of my contract.

Fantastic experience: I joined almost a year ago and it has now become like a second home to me. Everyone is so friendly and helpful however the stand out is Club Manager Fee. From the moment I walked in she made me feel welcome. I quickly joined her "Fun with Fee" group fitness classes and now I attend 2-3 times a week. The best part about it is that it is for all fitness types. I was nervous about starting the classes but she helped me with any modifications I needed. Every day she has a smile on her face and makes going to the gym that much better!

Fantastic experience: I cannot say enough amazing things about this gym, but more specifically the atmosphere and space that the club manager Fee has created. She greets every member with a smile and has nurtured a very encouraging and friendly gym environment where people say hello to familiar faces and train for their best under her support. As someone who would have never stepped foot in a gym, to now someone who spends 5 days a week at this club, Zap Stud Park is the best gym in the world.

Fantastic experience: Friendly stuff, cheap prices and all the new equipment is great

Negative experience: It is very inconvenient to go to this gym when there are group fitness sessions. The common warm up area is entirely occupied for this, and we were told not to use this area for stretching instead to do the warm ups under the bars. Very disappointed.

Fantastic experience: Love this place ! My second home ! The best community , members are so friendly

Fantastic experience: Over the past year and a half, this gym has been my second home and a great place to kickstart my lifelong fitness journey. Fee, the club manager with her bubbly personality goes out of her way to ensure every member, new and old feels welcomed into the gym. She is inspiring and a true role model. I can't thank her enough for the number of times I left my personal belongings around the gym and she managed to find them for me. The members are also so friendly and always up for a chat. Thanks Jetts Rowville <3

Positive experience: It's an adequate gym. No faulty equipment. Staff is super friendly.

Fantastic experience: Jetts Rowville have been amazing to me since I arrived the front door. The staff are very helpful and friendly and easy to talk, they have answered all the questions that I need to hear. Compare to other gym who doesn't answer me truthfully when it comes to membership plan. I did a lot of research, but Jetts are very good even for those who can't afford gym membership or want to cancel. I have been in bodybuilding for quite a while and Jetts offer to help those achieve their dreams whether losing weight or have specific goals. It makes no different on what equipments they have or the quality of the environment . The most important things to remember is if you're satisfied with the equipment and the community then . I recommend Jetts Rowville to anyone who want to get fits on their own terms. Whether you’re just getting started , immediate or advance it fit all levels. all the members at Jetts Rowville are very friendly.

Fantastic experience: Small gym but has everything you need

Fantastic experience: Great gym neslted in the residential Rowvile suburb. Feona, the local host and manager of the gym, is always there to welcome and support the patrons. The gym goers are friendly, and the equipment is ample to work out. One needs to join the gym with mediocre expectations, do not compare with high-class gyms. Zap in stud park has the facility to offer at par with others around.

Fantastic experience: Jim

Negative experience: Joined this gym when it was Jetts in 2022. After the transition to Zap, there was a noticeable decline in service and equipment quality. Newer machines were introduced, but they seemed inferior, lacking clear weight indicators. Benches no longer tilted as much, and independent seat section tilting was gone. Some equipment was removed, limiting workout options. Plan flexibility decreased, prompting my decision to cancel. I emailed Zap on November 25th for cancellation, They responded on the 27th, stating that there would be a 30 day notice period and normal payments would continue with access during the notice and I will continue to have access during the 30 days. At the 30-day mark on December 27th, I was charged $30 without gym access, after a long phone call they stated that this was due to a delay due to public holidays. originally Zap refused a refund. Prior experiences were frustrating. Attempting to suspend membership for a holiday, they agreed to "action my request" but charged me the following week, citing a 2-week suspension limit. Communication was confusing. This, along with other questionable practices, paints Zap as a dodgy corporation. My advice: steer clear of any Zap branch and the entire brand. After writing this review, Zap contacted me and promptly issued a refund, however I still believe there are better gym's out there.

Negative experience: It's definitely a budget gym. The equipment is multi-use so there's no bench press for example. Every time you want to b use bench press you need to set up a bench in a squat rack. Also the change rooms are in the toilets. And there's no lockers. There is just a shelf where you can leave stuff and hope its there when you return.

Fantastic experience: Amazing gym with very friendly staff who make you feel welcomed as soon as you're through the door. Fee, the manager, is very approachable, professional and always has a smile on her face. Highly recommend this gym for its welcoming vibe, staff and the people who train there.

Positive experience: Great facilities, helpful staff.

Fantastic experience: The best staff, Jim and feona who takes J-series make the gym an awesome community.

Fantastic experience: Really good

Fantastic experience: Lovely staff, great atmosphere

Fantastic experience: Membership consultant was friendly.

Fantastic experience: I’m a member of a different Jetts club, however during the lockdown, the coaches from Jetts Rowville (Feona and Amber) have been running Live sessions for the entire network. These coaches are enthusiastic, knowledgeable and make training at home fun and rewarding. I am sure they bring the same energy in club as well! Highly recommend.

Negative experience: No staff in staffed hours to answer calls At 4pm . The door ain't working Tried 3 differnet keys but it won't open .

Positive experience: Does the job, has most equipment you need. A couple of issues bother me - the deadlift mat isn't aligned straight against the wall, and the music is way too loud, especially at night when there are only a few people in the gym all listening to their own music... Needs to be set lower.

Positive experience: Good place but not much machines to work out great place have good parking area

Fantastic experience: Excellent service. Woop joined up.

Fantastic experience: Highly recommended! Staff are extremely friendly!

Fantastic experience: Excellent facility, clean, all equipment is state of the art, friendly staff, shower & change room facility

Fantastic experience: Very convenient and affordable gym. 24/7

Fantastic experience: Highly recommend Jetts Rowville! Great manager Great equipment Great results!

Fantastic experience: Best gym in the world! Very nice staff always helpful and very easy to talk to.

Fantastic experience: Love Jetts. Staff at Rowville are great!! Great facilities.

Positive experience: Good facilities. Always clean and machines are always well maintained. Staff are also good and helpful. They're also quite affordable. It's really a great value for 24/7 access.

Fantastic experience: Great staff and community

Fantastic experience: Always clean and machine always well maintained, with your average wear and tear which is always repaired promptly. Staff are also good and helpful. Lots of PT's available

Fantastic experience: Great clean gym. Easy access to equipment when I am there. Still a great gym, they look after this place.

Fantastic experience: Small gym, but gets the job done! All the basic equipment is there

Negative experience: I have trained at a number of jetts gym and the equipment is new but cheap. In my opinion spend a bit extra money and join any time fitness in Dandenong north. The equipment is far better.

Positive experience: Small gym, basic facilities, however good value for money.

Fantastic experience: Paying for a year upfront works out to be $9.40/week - great value for 24/7 access at any of their locations. Friendly staff and well equipped.

Fantastic experience: Great club - great staff and cheap as !