Information about Anytime Fitness
Opening hours
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Our comment from FitFit Australia about Anytime Fitness:
Anytime Fitness Springwood is a highly recommended gym located in Australia, known for its friendly and welcoming atmosphere. Many users rave about the cleanliness of the facility and the helpful staff who are always willing to assist members in achieving their fitness goals. The gym has a good range of equipment and is typically not overly crowded, providing a comfortable environment for workouts.
Despite its smaller size, members appreciate the well-maintained equipment and the supportive community feel. The gym offers various fitness classes and personal training sessions, with many positive comments regarding their quality.
However, some users have expressed concern about the challenges faced when trying to cancel memberships, as well as occasional issues with ventilation and the overall space being somewhat cramped during peak hours. It's important for prospective members to be aware of the contract terms and conditions.
In summary, Anytime Fitness Springwood combines a positive, community-oriented atmosphere with a focus on member satisfaction, making it a solid option for those looking to improve their physical and mental well-being.
Anytime Fitness: Opinions
Fantastic experience: Awesome gym! Nice and well maintained equipment, staff is very friendly and helpfull. Had a great and very instructive complementary personal training session when signing up.
Negative experience: BEWARE! Their advertising campaigns are completely misleading. My wife and I were drawn in by the promise of a "FREE" complimentary personal trainer session that was never provided. We were asked to call the personal trainer service, which we did, but we never received a call back. On top of that, canceling your account is incredibly cumbersome.
Fantastic experience: Small, but I go early enough that there is plenty of equipment to chose from. Would be great if they had a bigger gym, however, the equipment is satisfactory and the place is clean. Can't complian
Thank you Matt. Great to hear you are enjoying your early morning sessions! :)
Negative experience: Reception desk unattended. Couldn’t get access to the gym. Phoned multiple times!
We are sorry to hear of your experience Lilian and would love the chance to make it up to you. Please know we will be reaching out today to assist you further and ensure that you and your daughter feel supported in our club.
Negative experience: During re-fit of Springwood gym earlier this year, a large fan was removed from the treadmill area. This was replaced by a small fan at the opposite end of the area which provides inadequate airflow. This is a real hazard during summer months, as lack of cooling during a cardio workout presents an unacceptable health risk. The issue has been raised multiple times with the gym manager who, despite giving assurances that this would be rectified, has failed to do over the last 9 months.
Hi Graham, thank you for taking the time to give this feedback. We have improved the air conditioning and we are continuing to monitor the airflow and temperature in the gym. Any issues will be addressed, our members are our priority.
Positive experience: Great gym with good facilities. Never too busy when I go usually between 730am and 330pm. Friendly staff and plenty of options for equipment.
Hi Alex, thanks for the review. We are so glad you are enjoying the gym
Fantastic experience: Great staff, great equipment , very clean space, and a great warm environment of people getting fitter and stronger, I'm always inspired by watching others achieving their goals, I love working out in such a positive and friendly space.
Hi Katie, we are so glad you are part of our club, helping to make it an inspiring, positive and friendly space.
Positive experience: Nice little gym. For the floor space great equipment assortment and layout. Convenient and available parking. The only critique would be they need to upgrade their ventilation as the place smells a little as you enter.
Hi Walter, Thanks for your feedback. We have just reopened the gym after extensive renovations. We basically have a brand new gym and ventilation etc has all been addressed. It has that new car smell, well almost :) We hope you get a chance to check it out soon. Thanks Walter. :)
Fantastic experience: Great to be back exercising after my back surgery
Hi Craig, thank you for the feedback, we hope you are still going strong
Fantastic experience: Great friendly and helpful staff
Hi Stacy-Lee, we are glad we were able to help you.
Fantastic experience: Springwood AF gym is the best
Springwood AF has the best members too
Fantastic experience: Anytime Fitness Springwood was recommended to me by a friend. So, I did a trial and found it totally lived up to the hype! Kahra signed me up - I had so many questions and requests, but nothing was too much trouble. Jess’ classes are top notch - a fantastic workout! Overall, you can’t beat the friendliness of the staff, the cleanliness of the gym or the feeling of a supportive, little community that this gym offers in abundance. Highly recommend!!!
Thanks so much for your great review Leanne! We like to place a high emphasis on member satisfaction and helping all new members feel welcome, i'm glad our team catered to your needs and you feel content with our services! Happy training:) Owen (Franchisee)
Fantastic experience: Best club! Such a great sense of community, staff are so so helpful and friendly, and always clean.
Thanks so much Hannah, we love having you around our club:)
Negative experience: Small. Turn over of staff is unbelievably quick. Has no atmosphere. Not enough equipment for the amount of patrons
Hi Jen, we are so glad you and your client enjoyed the gym
Fantastic experience: Friendly staff. Clean, doing their best under covid 19 conditions.
Thanks so much Steve, testing times but great to have supportive members who help us keep our club safe!
Positive experience: Love this gym! The staff are very friendly and incredibly helpful. Equipment and bathrooms all appear to be very clean and well looked after. The only issue is that there may not be as many weight machines as other gyms, however for the limited space available they have still provided a wide range of equipment.
Thanks so much James - we appreciate your great feedback:)
Fantastic experience: Its a small local gym, but it is ours and it has everything you need to keep in shape. Great staff! Shout-out to them for always providing a great service :)
Thanks James - Glad you're enjoying being back after COVID - we appreciate your review - Jess - Club Manager:)
Fantastic experience: Highly recommend Anytime Fitness Springwood. Good range of equipment and are very helpful
Thanks so much Scott - glad you enjoy our club enough to take the time to leave a review:) - Jess C
Positive experience: Highly recommend Anytime Fitness springwood, the staff are helpful and friendly. The gym is clean and has a happy atmosphere. On going to other gym's I have felt judged while doing my work out. I have never had the feeling that I am being judged by anyone here at all.
Thank you for your review Kelly, we are so glad to hear that you love our club. We love you too
Positive experience: great atmosphere and very helpful staff. good selection of equipment - its finally kept me going to the gym on a regular basis !
Thank you Nicholas, we hope you are still getting to the gym on a regular basis
Fantastic experience: Love anytime fitness at springwood wonderful staff and excellent facilities.
Hi Jane, thanks for the review, we love our members
Fantastic experience: Anytime fitness Springwood is a great place to better yourself physically and mentally the staff are always very welcoming and always happy to help, the gym is clean and very well equipped.
Thanks Divaneel
Fantastic experience: Love this Gym, real community vibe early of a morning, staff are awesome always willing to give advice on how to achieve my goals. You rock guys
We love our members too✨✨
Fantastic experience: Anytime Fitness Springwood has such a welcoming environment! There is a great mixture of young and old. Always very clean and equipment is in great condition. Highly recommend!!
Fantastic experience: I have enjoyed being a member of Anytime Fitness Springwood .The gym is always clean and tidy and the staff are supportive and helpful. I 'fell off the wagon' and hadn't been attending and I was contacted to see if everything was alright and if they could help be get back on track (sometimes we all need a little push). I particularly enjoy the fitness classes that are on offer.
Hi Marina, we hope you are still on track
Fantastic experience: Train here daily and the staff are always helpful and welcoming making it a good atmosphere to workout in.
Members like you make AF Springwood the amazing gym it is
Fantastic experience: Great atmosphere and equipment and really friendly staff who are always willing to give advice to help.
Negative experience: Would not recommend calebs bike jumps so much better
Fantastic experience: These guys sure know how to make you feel welcome. Great people, community and facility!
Thanks Mitch, we appreciate your feedback and glad you feel welcome! - Owen
Fantastic experience: Love this gym! Great club and friendly staff. Always love training here.
Thanks so much Elise - We love having you here as a regular:) - Owen
Fantastic experience: Great gym in the Mountains
Thanks for your 5 stars Aaron! - Owen
Fantastic experience: Great Equipment, great staff, all round great gym! Love the community feel :)
Lachlan! Thanks so much legend....we are glad you love our club! - Owen
Fantastic experience: A quality anytime fitness! Top quality equipment, clean and tidy! Staff where really friendly as well. A+++
Fantastic experience: Great Gym, friendly staff, welcoming culture. Highly recommend.
Fantastic experience: Great place to train. Have been to many gyms all over and this is one of the best in the mountains. glad i changed gyms.. And the staff have been really helpful with a few pointers to get me motivated again... Thanks guys.
Fantastic experience: Nice friendly staff very welcoming environment with clean gym equipment
Fantastic experience: Friendly, knowledgeable and very helpful staff with a well sized gym with plenty of equipment.
Fantastic experience: A nice clean, friendly gym with helpful trainers who go out of their way to help members reach their goals!
Fantastic experience: Everyone at the club is super friendly and willing to help. It really feels like a family as soon as you walk in. Between staff and members everyone is super welcoming!
Fantastic experience: If you would like a gym that is not intimidating, has some great equipment and facilities (that are always clean!), has a great community, great vibe with happy bubbly staff that are always there to help you out then this is the gym for you!! (Not to mention the fun monthly prizes and the occaisional snacks/goodies left out for members )
Fantastic experience: Such a comfortable and welcoming atmosphere in this gym. All members and staff are always friendly and interactive which makes it a very enjoyable experience whenever you go to fit in a workout. I noticed that their facilities are also equipped with Hammar strength equipment for strength training which is the best in the game! Gives off a great sense of value and premium quality. Would highly recommend to anyone who is looking for another quality gym space or to those who are wanting to start their fitness journey!!
Fantastic experience: Gym has good vibe and culture.
Fantastic experience: Fantastic gym, great range of equipment , great coaches and a high level of hygiene and cleanliness of equipment and facilities. Absolutely love training here.
Fantastic experience: Positive space and such a friendly environment. Springwood Anytime Fitness is different because it stands out for its care and attention to members
Fantastic experience: Love training here staff are always happy to help and the facility and bathrooms are always clean ! Definitely recommend this club
Thanks for taking the time to write a review Sammy, we really appreciate your support of our club! See you in club:)
Fantastic experience: Top club, nice and clean and the staff are great!
Thanks for taking the time to give us a review Paul! love having you around our club:)
Fantastic experience: Awesome staff, keep you on track with your goals. Very clean and tidy. awesome involvement with locals. Thanks AF Springwood
Thanks so much for your kind words Ramy. It's always reassuring to know we're a "review worthy" club. See you soon!
Fantastic experience: First time going to this gym and it was great. Super clean, great layout and atmosphere. Will be back for sure.
Fantastic experience: Always love coming here as the place has lots of room. Never have to wait for equipment. The staff are awesome and are really supportive.
Negative experience: Too expensive
Negative experience: I enjoyed this gym in the beginning and felt fitness and club manger Carla was very professional. As I suffer with severe physical and mental illness I had unfortunately had a bad day and had a breakdown in one of the bathrooms in which Carla was called back in the gym to speak with me, basically yelling at me to get out of the gym and instead of asking if my well being was ok told me my account would be suspended. Even though herself and another trainer Gaz were kind in speaking with me I was promised a phone call first thing Monday morning to discuss the issue and to see if I could still use my membership it wasn’t until Wednesday morning that I received an email from the club owner that I had ignored warnings (which I wasn’t given such) and that despite there trying efforts (no trying efforts were made) my whole membership is to be terminated immediately. The owner went on to cliam I was threatening and bulling staff purely because I have a voice and was trying to stand up for myself to tell the truth and to justify my actions and to let him become aware that the stories his been told from the club manger were completely incorrect. I was still completely ignored. I’d love to know where the duty of care is for people like myself whom suffer with physical and mental illness and instead of being treated with equal respect we’re kicked to the dirt and ignored like a liability that no one has the time to deal with. I am terribly disgusted in this franchise.
Positive experience: Great gym with up to date and modern facilities, probably the most modern gym I've ever been too tech-wise. Just read the contact carefully, if you're not fully committed, I would suggest elsewhere as you can't get out of the contract easily, it's a smart gym business wise, just keep an eye on your pocket.
Negative experience: The gym itself is OK however the staff are completely hopeless and be WARNED... If you decide to cancel your membership keep all correspondence as nearly 2 years (yes 2 years!!!) after cancelling an unwelcome bill may come from ecollect claiming you owe Anytime Fitness nearly 200.00 in unpaid gym membership.
Fantastic experience: Good equipment
Negative experience: Extremely small club, lack of variation in equipment, lack of decent amenities, lack of parking and disinterested staff. Avoid
Fantastic experience: 4.7*! So far the only A/F branch that I know of that has the Music Audio Stand-Up kiosk system to choose your own music to be played throughout the whole gym when there's no queing of other peoples tracks!!! :) AAA+++ Parking a dream!!! Compact gym, smells alright, AC in summer, nearly all equipment. Only down side is bathroom cleaners don't do a smick of a job...
Positive experience: Great gym but small. Pity about the lock in contract.
Negative experience: Tiny and always packed no matter what time you go. If someone is using the leg press you can't use the preacher curl bench cause its so cramped in there. I walk two minutes to this gym and I'm considering changing back to plus fitness Hazelbrook and just driving 10 minutes every day cause its so bad. I hate it !
Fantastic experience: Good gym, good layout, decent bathrooms, well looked after.
Fantastic experience: Awesome facilities, very new and clean, also everyone is pretty freindly. A smaller gym but well equipped
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