Information about Snap Fitness 24/7 St. Ives
Opening hours
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- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Australia about Snap Fitness 24/7 St. Ives:
Snap Fitness 24/7 St. Ives is a highly regarded gym located in Sydney, Australia, known for its friendly atmosphere and commitment to cleanliness. Many users have praised the gym, highlighting the following key features:
- Welcoming Environment: Members repeatedly mention the friendly and approachable staff, creating a supportive community for all fitness levels.
- Clean and Well-Maintained Facilities: The gym maintains high standards of cleanliness, ensuring equipment and common areas are consistently tidy.
- Diverse Equipment: Snap Fitness offers a wide variety of modern equipment, catering to different workout preferences without long waits during peak hours.
- 24/7 Access: The gym's round-the-clock availability allows members to work out whenever it suits their schedule.
- Positive Community Vibes: Users appreciate the encouraging atmosphere that supports individuals on their fitness journeys.
While the majority of reviews are overwhelmingly positive, a few users have reported concerns about responsiveness to membership issues and limited space during busy times. However, the overall sentiment highlights Snap Fitness 24/7 St. Ives as an excellent choice for anyone looking for a clean, friendly, and well-equipped gym.
Services, Machines and Guided Classes
Snap Fitness 24/7 St. Ives: Opinions
Fantastic experience: nice and clean local gym. Good to be a member here with friendly staff.
Fantastic experience: Greatest gym in the area and amazing staff, highly recommend it!
Fantastic experience: I work out at Smart Fit in Brazil and when I got here I found everything good in this gym that I had in my gym in Brazil. That's why I chose “SNAP FITNESS 24/h.”
Negative experience: Terrible gym and customer service. Smells bad, all cramped up and takes forever to get the piece of equipment you want to use. All they care about is taking your money and taking more than they should be taking. Any gym is better than this one.
Fantastic experience: Good gym high vibes and great atmosphere
Fantastic experience: Nice gym
Fantastic experience: Nice and clean local Gym, Staffs are so friendly.
Fantastic experience: Nice gym, clean and not too busy, staffs are friendly!
Fantastic experience: I absolutely love coming here! Such a great space and community of people coming together to achieve their goals! Originally I was a bit hesitant about signing up to the gym again. After visiting many gyms I came across Snap! All my worries were reassured when I came for a tour and met the staff. James is so positive and never fails to lend a hand if you have a question.
Fantastic experience: Best gym ever!!!! Staff are soooo friendly, great environment and kept super clean. Staff are always up for a chat and more than happy to help with anything you need. Would highly recommend.
Fantastic experience: Snap Fitness St Ives is a fantastic gym. All of the equipment is well maintained and there is always space to workout. All of the staff are very cheerful and always happy to help, especially James.
Fantastic experience: Great atmosphere, great staff and good equipment
Fantastic experience: Perfect gym, super cozy space. Also definitely recommend James! Get PT sessions with him!
Fantastic experience: Lavende has been an awesome personal trainer. I have loved our sessions. I feel motivated & inspired.
Fantastic experience: Nice staff, Good facilities. Spacious and not overcrowded.
Fantastic experience: Snap Fitness St Ives is a great gym, with great staff. Would recommend to anyone in the area.
Fantastic experience: Great gym, always very clean and well maintained with a good selection of modern equipment and friendly staff.
Fantastic experience: Very nice gym, clean and friendly staff
Fantastic experience: Banging gym
Fantastic experience: Great place Great staff
Fantastic experience: Clean & welcoming atmosphere
Fantastic experience: What an awesome gym with exceptional PT! Helped me so much on my transformational journey.
Fantastic experience: Love this gym. Been coming here since it opened. Lovely atmosphere, great team. Good selection of equipment. I recommend it for the older group, I’m 62+.
Fantastic experience: James is the best.
Fantastic experience: Love the gym!!
Fantastic experience: Very much enjoy St Ives snap fitness! Great gym
Fantastic experience: Visiting St Ives and I was looking for a gym that allows me to work out without a long term commitment. I love the fact that I can just pay for the 2 weeks that I am here visiting. It has all the equipment you need to get a great workout in! I am very impressed
Fantastic experience: Love the gym, with my trainer Kelly who keeps me accountable and takes the 'chore' out of exercising. Over the past 18 months we have focused on strength training and flexibility which has had a very positive impact on my daily life.
Fantastic experience: Great gym with friendly staff. Good variety of equipment and other clients really nice as well.
Fantastic experience: Excellent gym. Well equipped, clean, friendly staff. Kelly is an excellent personal trainer. Highly recommended.
Fantastic experience: It’s great environment, friendly staff. Has everything I need.
Fantastic experience: Good equipment. Friendly staff.
Fantastic experience: I’ve been a member of Snap Fitness St Ives for about two years, and I couldn’t be happier with my experience. The staff are exceptional, and I’ve had the pleasure of working closely with the owners and personal trainers. Most recently, I’ve been training with James, who consistently goes above and beyond. He pushes me to achieve my goals, keeps me accountable, and even checks in on my progress on his days off—a true testament to his dedication and care. The facilities are fantastic. There’s a great variety of weights, machines, and cardio equipment, so even during peak hours, you’ll never feel cramped or have to wait long to use anything. The gym is always clean, well-maintained, and organised, creating an enjoyable and motivating environment. One thing I truly appreciate is how welcoming and inclusive the gym feels. The staff go out of their way to ensure the space is safe and comfortable for everyone, regardless of fitness level. It’s refreshing to see a gym where members are treated with respect and support, and where there’s no judgement—just encouragement to do your best. I’ve read some reviews from individuals who seem overly entitled or nitpicky, but those don’t reflect the reality here. The staff clearly prioritise the well-being of the majority of members and work hard to foster a positive, community-oriented atmosphere. Snap Fitness St Ives (and Gordon) ticks every box: professional and approachable staff, highly skilled personal trainers, state-of-the-art equipment, clean facilities, and an uplifting vibe. Whether you’re just starting your fitness journey or are a seasoned gym-goer, this is the perfect place to reach your goals!
Positive experience: I’m writing this review to complain about the lack of air conditioning. I have talked to the staff multiple times and they say they that they have air conditioning however the gym remains stuffy and humid. If you are not able to afford air conditioning at least purchase a standing fan, many people I have talked to agree with me about this. I love the gym but someone is going to pass out from heat stroke if you do not solve this problem.
The air conditioning in the club should be running perfectly now. We had complaints last month because a member had blocked the air con vents in the cardio area which in turn damaged the air con unit. But a technician has been out and fixed this now. If you look down a couple of reviews you will see the 1 star review we received because of this incident and removing this person from the gym. Im happy to discuss further if you want to give us a call on 1300 952 181.
Fantastic experience: Started here about 6 months ago and I’ve only got good things to say! The vibe is great and the staff are always approachable and easy to chat to. The only gym I’ve been to with a genuinely kind atmosphere.
We love these sort of reviews. Thank you Emma
Fantastic experience: I’ve been a member of Snap Fitness in St Ives for a few years now, and I can confidently say it’s one of the best gyms I’ve been to. From the moment you walk in, you’re greeted with a welcoming and friendly atmosphere. The staff are incredibly approachable and always willing to offer advice or help with anything. It’s clear they take a personal interest in helping members reach their goals. One thing that really stands out about Snap Fitness is the cleanliness. The gym is immaculate. The floors are consistently clean, the equipment is wiped down regularly, and the showers are always fresh and well-maintained. It really makes a difference when you can work out in such a hygienic and well-kept environment. The gym is well-equipped with the latest machines, free weights, and kettlebells. I’ve never had to wait for equipment, and everything is in top condition. They also offer a variety of machines, which keeps my workouts varied and exciting. Another plus is the 24/7 access. This is perfect for anyone with a busy schedule. I love being able to go in at whatever time suits me, whether it’s early morning or late at night. The atmosphere is also a major highlight – it’s a non-intimidating space that welcomes people of all fitness levels. The music is always motivating, and you can tell the management and staff really care about creating a positive and inclusive environment. Overall, Snap Fitness in St Ives is an excellent gym that combines top-notch facilities, a friendly and supportive team, and a great overall vibe. Highly recommend it to anyone looking for a reliable, clean, and welcoming gym on the North Shore!
Thanks for your review Liv. Always a pleasure to have you at our gym!
Negative experience: Edit to reply to your message: I was rude after you were rude to me, Which clearly you still didn’t realised it. Every gym has aircon. lol. You didn’t reach out, you used the wrong number and threaten to cancel the membership. Out of the blue. See picture. Still waiting for my contract. Staff is not nice. I closed 2 aircon fans 2 times in more than 2 years that I was going there because the cold air was hitting my neck while running on the treadmill. They sent a nasty message (to the wrong number- I was made aware of it later on with a screenshot from a staff member) threatening me to cancel the membership for closing these 2 small fans out of probably more than 20 in the whole gym. I liked the gym, I never had anything bad to say about it. but I didn’t like how I was treated given that I never mistreated anyone there and never caused any trouble. If they reached out to me in a nicer way explaining why it was not allowed to close the fans I would still be going there. Up until this moment I never had any problem. They reached out to me only once about the subject with a message to my old number. After the staff update the number the week before. And the message was attacking and defensive. Immediate threat of canceling the membership. I didn’t like the way I was talked to for such a small matter that could have been solved with a more polite and adult conversation. A simple call asking politely to not do that because it creates problem with the aircon system would have done the job. Especially because those vents I closed have a sort of small door at the end of the hole with the purpose (I assumed ) of closing and opening that hole on the wall. So I never expected that such an innocent action would have caused me the possibility of being expelled. Moreover there were no signs saying that it was not allowed to close them. All I was expecting was some courtesy and politeness given that I never lacked it with them. After this episode i admit I have been quite unfriendly myself in my communication with them. I have been asking for a copy of my contract for more than a month now and they seem to ignore my request though because after asking for it for 4 times I still didn’t receive it. Apart from that the gym was alright. I just wish they had been nicer with me given that I never did anything wrong there and always respected the rules. I don’t understand why it is so difficult to be nice with people.
Amanda, you were told in person and then had to be contacted again via text that you were not to block the air-conditioning vents in the cardio area in the middle of summer. It was causing complaints and it is not fair to other members who train at our club. Not to mention it can be damaging to the air con unit to run it with 50% of the vents blocked. That should have been the end of the matter however you responded by being extremely rude and aggressive towards staff and your membership ended up being cancelled
Negative experience: An edit to respond to the reply: I went in today as such your records may need some time to update. Anywho, referring to records is an interesting way to respond to a complaint that is repeatedly posted to your reviews. After the worker nicely called me back it was found that there was a miscommunication and someone at a different gym branch had cancelled my membership but had never told me that they had done so and my card had been charged on the 23rd of September, so how is anyone to know that it had gone through? I personally would consider taking on the feedback rather than approaching issues with clinical-like data. Even though everything was ok in the end, the process was far from clear or transparent and I believe that is a common thread of these negative reviews about cancelling. Thank you. I do like this gym but I have been trying to contact this gym for a month about cancelling my membership. I even went in during staffed hours and waited for 30 mins to no avail. I have continued to be charged despite my efforts to cancel - why am I paying for their lack of responsiveness - I want a refund.
Hi Jasmine, according to our records your membership was cancelled more than 2 weeks ago and the last time you entered the gym according to your scan history was more than 10 weeks ago. So I am unsure when you came into the gym during staffed hours but our staff would have been on site and available to help you with this. To cancel a Snap Fitness membership all you need to do is send us an email or sign a cancellation form. We do not provide refunds for non-use of the facilities.
Fantastic experience: Best gym in St Ives. About double the size of the other gyms in the area, staff are helpful and the gym is clean. Would recommend
Thanks Stacey. Glad you are enjoying the gym
Negative experience: Very poor customer services and rude staff, its very busy and always to wait get your turn of any equipment
It's a shame you would leave a review like this Hamid. Your membership was cancelled by the club a year ago because you owed several hundred dollars in overdue membership fees which you refused to pay. It is not poor customer service for a business to attempt to contact customers that owe them large sums of money.
Fantastic experience: The Gym is always so neat and tidy. The staff are so incredible and always so friendly and welcoming. Great people at the gym and the quipment is fantastic. been goin to Snaps for years and this one is one of my favourites. Still one of the favourites walking into the gym no matter when I pop into the area, the gym is always pristine and such a relief walking into a cool gym on the hot days.
Thanks JJ. Glad you are enjoying the gym
Fantastic experience: Staff is incredibly friendly and gym is kept clean
Negative experience: too small
Fantastic experience: It's always a friendly gym experience. Clean and well maintained gym. Not to busy and enough equipment to get a great workout!
Fantastic experience: Its great to attend a gym who really look after the wellbeing of their members. They dont let people cause trouble or treat the gym poorly and are extremely helpful whenever I need advice. I'd highly recommend this gym to anyone looking for a friendly and inclusive atmosphere and a smiling face there to greet them every day.
Fantastic experience: Terrific gym - friendly helpful staff, plenty of options for exercising, well maintained equipment, never so busy you have to wait, clean, air con, doesn’t tolerate disrespectful members so you’re left with a positive friendly relaxed atmosphere. Conveniently located next to shopping centre so after working out you can fuel up on anything you want and get your shopping done before heading off.
Positive experience: Great gym. Busy sometimes. But I tend to go at the more quiet times. Staff members help out when needed although can sometimes be a bit gruff(was told to put away weights that I was using in a loop of exercises…..I always put my weights away). They should use their knowledge and awareness to know the customers who are diligent with keeping things back as compared to the slackers.
Negative experience: No contact via mail, my old membership long forgotten about last night they took 10 payments out. Spoke to Chris the owner very nicely explained my position asked for a part refund he rudely declined. Be careful at this business
Unfortunately we don’t refund for no use of the facilities, like all gyms. You do need to contact us if you wish to cancel as we would be otherwise unaware. As discussed, your membership was cancelled immediately upon request.
Negative experience: I'm frustrated by the difficulty cancelling here. I need to come in person which is difficult as I've moved over 40mins away. It's a good gym, just strange they don't have some electronic way of doing things.
Hi Nicky, all you need to do to cancel is send an email to [email protected] . This is an accepted cancellation method for all members, regardless of whether you have moved from the area or not. Please send this through today and I will get this actioned for you or give us a call on 1300 952 181 to discuss
Negative experience: Little and a bit stinky.
Hi Micalea, I suspect you may have reviewed the wrong gym. We are twice the size of any of our competitors in St Ives, we have professional cleaners in twice a day and have air conditioning running throughout the day so the gym is always clean and never smelly. We also have no record of you taking up a membership within the Snap Fitness network or registering a visit with us
Fantastic experience: This is the best gym on the north shore!! Equipment is brand new, the gym is always so clean and the staff are so friendly.
Fantastic experience: The best gym I’ve ever been to!! The staff are all so friendly and helpful
Fantastic experience: Really clean gym, new equipment, Bec & Kim amazing staff.
Fantastic experience: Amazing gym good staff
Fantastic experience: Amazing gym. High quality equipment, friendly environment and even better staff. Couldn't recommend it highly enough!
Fantastic experience: Great gym, well maintained and very clean! All staff are friendly and polite and always happy to help.. Kim assisted me with the sign up was very happy with the value for money. They all so have small group sessions which are a fun work out. Kim also wrote me up work out program which I look forward to doing each week and fits in with my busy schedule. Definitely recommend checking this gym out if you live around the area. Paul
Fantastic experience: Such a good gym with really friendly staff
Fantastic experience: If your thinking about joining this gym, this is your sign to. Highly recommend
Fantastic experience: Great gym that is really well-equipped and amazing staff that are always willing to help! Couldn’t recommend highly enough!
Fantastic experience: Amazing gym, super friendly staff and is always very clean!
Fantastic experience: Favourite gym on the north shore, highly recommend! Staff are very friendly and gym is always very clean
Fantastic experience: Best gym in the area, awesome staff and awesome equipment!
Fantastic experience: It’s great
Fantastic experience: Best gym, lovely Staff, never crowded and lovely clean machines. Better than other gyms .. highly recommend
Fantastic experience: Love snap fitness
Fantastic experience: Really lovely staff and well maintained equipment
Fantastic experience: Love this gym! Super friendly staff, a good range of equipment and always super clean!
Fantastic experience: Great gym, lots of machines and weights and amazing PTs.
Fantastic experience: Great gym, awesome equipment and atmosphere
Fantastic experience: Good gym very friendly and helpful staff
Fantastic experience: James is a gun trainer
Fantastic experience: Been going to this gym for a while, gives me the biggest pump. Would recommend!
Fantastic experience: Super clean gym and not too busy. Staff are super friendly as well.
Fantastic experience: Good gym Clean and not busy
Fantastic experience: Very nice gym close by and very clean.
Fantastic experience: Such a supportive environment with friendly staff that make you feel right at home! They have a wide range of equipment and the gym is always clean/well maintained. Couldn’t recommend it more
Fantastic experience: Absolutely amazing gym! Staff are very friendly and welcoming and happy to help out whenever you need. Love coming in everyday. Really recommend!!
Fantastic experience: Fantastic space with modern equipment. Staff are super friendly and helpful.
Fantastic experience: The equipment at this gym is very well maintained, and the staff are very friendly and motivational! The gym is decently sized, and the facilities are very clean!
Fantastic experience: Love this gym, largest gym in the area, so clean!! Staff are so friendly and easy to get along with theres always support when I need help!
Positive experience: A little difficult to find, otherwise ok. Could be larger
Fantastic experience: Best gym ever! Staff are incredibly friendly, and helpful and certainly go the extra mile to help and make you feel comfortable and welcome. Equipment is great and they take pride in keeping an emmaculate gym
Fantastic experience: Im a member of another Snap and recently trained at the St Ives gym while here on a work trip. First thing I noticed was how friendly the staff were and how clean and tidy the gym was. Then I asked someone for help with one of the machines I’d not seen before and next thing I was getting help adjusting my program and was trying their monthly challenge. It was a great session! Wish I lived closer so I could train here regularly.
Fantastic experience: Such a good gym with great atmosphere, very friendly and helpful staff, gym floor and equipment always kept clean and tidy. Would highly recommend!
Fantastic experience: Best gym on the north shore, can not recommend PT Kim enough she has helped me achieved my fitness goals in the last year! Friendliest environment & supportive community
Fantastic experience: This place is everything you need from a gym. Friendly staff that go above and beyond, for people such as myself that doesn't necessarily have the best knowledge about fitness. My PT Kimberley was able to guide me in the right direction and help me find a path that was structured yet achievable for me to reach my goal, whilst having a laugh along the way. Thanks Kimberley and all the staff at Snap fitness.
Fantastic experience: Awesome gym!! I was always nervous to even walk into a gym, but this place makes me feel relaxed and confident to go in anytime and have a great workout! I’ve been mentioning you to all my friends and relatives guys!
Fantastic experience: I think the thing that makes this gym different is the supportive and friendly staff. They make sure you know how to use the machines which are all the latest tech design. The bathrooms are clean and well designed too. The layout is roomy and well thought out. I come away feeling great after a session there.
Fantastic experience: Started at this gym recently and it’s type of gym I’ll be going to for a long time to come! Not like those other big 24/7 gyms, this gym is always clean, friendly and the staff are amazing.
Fantastic experience: Awesome gym! Great equipment to choose from, staff are always friendly and very helpful with any questions I have. A fun place to train at any time, highly recommend!
Fantastic experience: Loving the high tech equipment and the sense of community here! It’s a haven from the heat and allows everyone to train comfortably in a happy and cheerful environment. Would recommend this place to anyone! Couldn’t fault it! Keep up the great work guys!
Thanks Pip. We appreciate the review
Fantastic experience: I've been with various gyms before and honestly none of them compare to Snap Fitness St. Ives. Love the gym layout and the environment, they have the latest machines, weights and equipment available. Everything is kept clean and tidy, the staff is amazing and really friendly. Honestly worth the money and just the value you get from working out here, it's also in a prime location so it makes it very easy to access.
Fantastic experience: The people who are members here are all ages, and it’s so great. We respect each other, share equipment and lend words of encouragement. I’m a more “mature” person and have never liked going to the gym. But then I found this gym! Chais and Steph keeps a happy, clean gym where people of all ages feel supported and comfortable. I don’t feel out of place, the staff are always happy and cheerful, and helpful with the equipment. The equipment is kept in excellent condition, and all ages can feel comfortable to reach their own personal goals. And, it has windows and fresh air! Access to booking personal trainers is available, as are clean bathrooms and a nice group of members. I feel safe to pursue important life long fitness. Thanks Chais and Team, and Kelly and Lavende.
Negative experience: Great gym but myself and multiple friends have endured yelling, swearing and getting kicked out by staff for minor offences and what was deemed as ‘poor attitude’. Felt very targeted towards us high school boys, really unprofessional behaviour.
Hi Ezra, unfortunately you hit the nail on the head. You and your friends were kicked out for upsetting other members and repeatedly breaking very simple rules - putting weights away, cleaning up after yourselves, bringing towels, scanning upon entry, letting one another in after staffed hours and then being rude to staff when spoken to about this. The gym is an adult environment and clearly you and your friends are not mature enough to act appropriately and do the right thing. Therefore your memberships were terminated.
Fantastic experience: Great gym
Negative experience: This place is haram. One time I was there and I couldn’t find any hand sanitizer. Who took it?
Hi Daniel, This is clearly a fake review. We don't have any records of you attending the gym. Plenty of hand sanitizer and anti bacterial cleaning spray.
Fantastic experience: I’m not someone who usually likes a traditional gym. I prefer to get exercise in through sports but Chais and everyone here is super friendly and just makes working out there a hobby not a chore.
Fantastic experience: Great gym with great equipment. Very friendly staff
Fantastic experience: My favourite gym in St Ives . New equipment, not crowded and amazing staff.
Positive experience: Pretty good. Looks real nice.
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