
Information about 5EF
4215, Southport
Opening hours
- sunday: (closed)
- monday: 5h-20h
- tuesday: 5h-20h
- wednesday: 5h-20h
- thursday: 5h-20h
- friday: 5h-20h
- saturday: 6:30-10h
Our comment from FitFit Australia about 5EF:
5EF Southport is a vibrant fitness center known for its enthusiastic community and diverse workout options. Many users have praised the supportive and friendly coaches, who go above and beyond to help members achieve their goals. The gym offers:
- Dynamic Classes: Engaging workout sessions that keep members motivated and challenged.
- Welcoming Atmosphere: A strong sense of community where everyone feels included and valued.
- Personalized Support: Coaches provide individualized attention to ensure effective and safe workouts.
- Variety of Programs: Options range from high-intensity sessions to personalized nutrition guidance.
Some users have raised concerns regarding management practices and communication issues, particularly related to contracts and corporate handling of franchise closures. However, many still regard 5EF Southport as a top choice for anyone looking to start or enhance their fitness journey. The overall sentiment leans towards admiration for the coaching staff and the positive environment they cultivate.
Services, Machines and Guided Classes
5EF: Opinions
Negative experience: Horrible experience my entire time there, rude staff with horrible personal hygiene, very very judgmental environment would not recommend.
Negative experience: Please note this review is not a reflection on the other 5EF sites, this is purely about Southport as this is their central and now only standing site left. 5EF opened numerous sites ranging from Gold Coast, Ipswich, Brisbane and Moreton Bay, these sites did not remain open for long - at no fault of the people running the franchises but what appears to be poor organisation on a corporate level. When these sites were closed, sites were given less than 24 hours notice, therefore all service consumers had minimal to no notice. Corporate demonstrated no signs of remorse to the major inconvenience that this caused, people access gyms to enhance their well-being and they had no regard to loyal service consumers. I feel a sense of responsibility to leave a review of the truth behind this poorly managed organisation so no one has to have such a horrible experience when you are trying to connect with a fitness provider to enhance wellbeing. 5EF lacks integrity, compassion and professionalism, I would never recommend this place to anyone.
Fantastic experience: Really enjoyed my first session. Friendly and professional
Negative experience: Disgusting. Would love to know how they can afford all this new gym equipment but not my last few weeks worth of wages or the rent of our studio lol
Negative experience: If I could give zero stars then I would! Wolf in sheep clothing these 2 frauds
Hey Dorothy, thanks for the review, I hope you have an amazing day
Negative experience: All good
Hi Elijah, thanks for jumping on the bandwagon of false reviews
Negative experience: Do not recommend 5EF Southport.
Considering you have never been here I’m not sure your qualified to review it here
Negative experience: SCAMMERS!!!!!!
Thanks for your feedback ✌️
Negative experience: Bunch of scammers, opening up gyms taking peoples money not paying out there prizes for challengers, than shutting up shop. All 5EF in brisbane have shut and these clowns are still taking money out of peoples accounts and when questioned you get no answer, or the we are not affiliated even thought it’s 5EF SOUTHPORT. If you go to this gym do your self a favour and leave before he rips you too.
Negative experience: They don’t honour their prize giveaways and love to ignore your follow ups and questioning. Unprofessional and ridiculous
Negative experience: Don’t sign up, they’ll change there contract which you did not sign and continue to charge you.
Negative experience: Save your money!
Negative experience: 5ef Beenleigh called my girlfriend to let her know the club had folded and that very same day the took money from her account - we have had to cancel the bank card so they can't continue to steal money from our account.
Fantastic experience: 5EF has the best atmosphere and coaches of any gym I’ve ever been! I’m fitter than I’ve ever been
Fantastic experience: I have been attending 5EF Southport since 2019. I am feeling fitter and healthier than I have in a long time thanks to 5EF and the amazing trainers!!!
Negative experience: All these ppl want is your money. They have alienated so many ppl including their own staff. Pulled them in for their client base then discarded them like they were rubbish. I would urge you to never sign a contract with these ppl as they are unscrupulous.
Fantastic experience: 5 stars for sure! best trainers, best environment. I feel motivated and much happier since I started. I recommend 100% i love it
We’re blessed to have you as part of the 5EF team keep up the awesome work
Fantastic experience: We love coming here! The trainers here will cater to you and help achieve your goals. We love you Paige and Fletch!! - AshDia
Thank you for the great review Nadia
Fantastic experience: Great trainers with a good variety of classes and times!
Thank you for the positive feedback
Fantastic experience: Love the team & their ongoing positive support & motivation, the amount of classes available per day, the value and more!
Thank you for the review Sandrine! We’re blessed to have you as part of the 5EF team
Fantastic experience: Better than F45 The coach here are so nice and motivating. Love you guys!
Fantastic experience: Going to the gym always use to be a challenge, but since joining 5EF it is something I look forward to. Paige has been with me every step of the way. Always keeping me accountable with an enthusiastic amount of motivation and drive to push me to my limits (especially on the god dam air bikes). Ah fletcher… He may be new but he has sure made an impression. Helping improve my technique and always pushes (bullies) me to my limits and then some.
Fantastic experience: Great gym, friendly like no other will keep you constantly motivated I love it here and the trainers are such good quality especially paige !!!
Fantastic experience: 5EF Southport and the trainers, Paige and Fletcher are amazing! I've been training in conventional gyms for a while now and was getting bored. My friend invited me to come with her and I haven't turned back. The structure of the classes are fantastic and always fun and the trainers push you to your limits. They also help with nutrition and mindfulness. The 6:1 personal training sessions that are offered are great! The trainers help you with technique and form and I can feel myself getting stronger every week! Thank you 5Ef!
Fantastic experience: Love coaches, vibe is always up and they really make you enjoy your gym session. Functional classes with a lovely mix !
Fantastic experience: Just joined so far so good . Enjoying my group workouts . Everyone here is nice and friendly. Would highly recommend. No pain no gain
Negative experience: I was with 5ive for 1 month and when I told them I was leaving they have continued to try and charge me and now threatening to send the debt collectors. Eventhough I cancelled months ago!!
Im so sorry to hear about this Hayley, please send me information about which Studio this was with and if you are still receiving emails from them. Please send all info to [email protected]
Fantastic experience: My favourite place. Work out with so much fun.
Thank you Arlete, looking forward to see you and smash those goals together!
Fantastic experience: So positive, motivating and welcoming. Thank u ladies
Thank you, Scott!
Fantastic experience: The workout was very well structured and the staff were EXTREMELY supportive. I highly recommend this gym to anybody looking to try something née. You won’t regret it
Thank you for those supportive words. We are looking forward to see you soon again in the studio for a sweaty sesh!
Negative experience: The gym itself has a great atmosphere and clients. I was a little taken back after receiving an invite on Insta to be an “ambassador” but when I arranged to go to the gym the lady I spoke to Insta wasn’t there and no one knew anything about it. The trainer then was trying to sell me membership but when I asked for a copy of the price list refused stating “the paper was too expensive”. Don’t get me wrong the gym is great and the equipment is fantastic too. Just would have preferred more honesty if it was just a scam to get me to sign up. I was also told I would get a call to see how I was after the big workout and never got a call back. I did consider signing on even though I live 30min away but felt like they weren’t interested in my business. From what I read in the other reviews maybe my experience was a one off and due to a breakdown in communication. ✌ Will look out for the Helensvale one.
Hi Cindy, Im so sorry to her about that, I have spoken to the staff at the studio and they did just make an honest mistake. We actually are looking for Ambassadors, it's a new program we are launching and I think they just got confused, I do apologise. If you were invited to look at the Ambassador program we would more than love to have you come back to work with us, hopefully you could give us the chance to win back your view on us. If not Id like to at least give you a 3 months free membership for the inconvenience we put you through :)
Fantastic experience: Great gym
Fantastic experience: Paige and Jayde are so great. They make you feel right at home so quickly. Great workouts each time ☺️ I enjoy the variety and the team workouts
Fantastic experience: In Love with one of the trainers
Fantastic experience: I love my 5EF Family. All the trainers are super nice and helpful and take an interest in you no matter what fitness level you're at. And the most part is I really like how they give me tips and tricks to get the most out of every workout. And I am also seeing a big change in my body. I would recommend this gym to anyone who wants to start a new beginning.
Fantastic experience: My partner and I joined the team in July 2020- we haven’t looked back since! Caroline and Paige were our coaches to begin with and then we met Jake and jayde soon after: such a great team to train with! The classes are set at convenient times! This place caters for all levels of fitness and I just enjoy pushing myself even more each time I attend!
Thanks so much for giving us a review Vivien! We absolutely love having you and your partner as part of the team and can’t wait to keep watching you both progress so well
Fantastic experience: 5ef is an amazing gym with amazing coach's who are so supportive and friendly the treat u just like family. They have kick ads workouts too that make u push yourself to your limits.
Thank you so much for the awesome feedback :)
Fantastic experience: 5ef is absolutely amazing!!! Has changed my life, mindset and the way I feel about gym and working out. The coaches Paige, Jake and Jade are incredible and make you feel apart of the family. Would recommend to anyone who has been struggling to start or rejoin the gym.
That is awesome to hear Kitana! You are an absolute pleasure and we can't wait to see you keep on killing your progress
Fantastic experience: Fun place to workout with a great community and challenging but fun workouts! The trainers always encourage us to give it our best and the results they achieve are amazing! Thanks 5ef
Thank you so much Stella! Don't forget to mention that our members are friggin awesome :) x
Fantastic experience: I am loving my experience at 5EF!! Motivating group fitness classes are the best way to train! It makes me get out of bed each morning as I love the variety they offer and the supportive, helpful & fun coaches! I am also driven by results and am enjoying the heart rate monitors/screens and seeing how hard I can push myself with the guidance of the coaches. Thanks 5EF!!! =)
Thank you so much Shayney! It's definitely the best way to get and stay motivated. Community is key ;)
Fantastic experience: 5 Element Fitness Southport is the best gym. They actually make working out fun and you want to keep coming back every week. They have lots of extra fun free family activities like beach workouts and BBQs. Thank you for everything you do and I love feeling fit and strong!
Thank you so much for you review Karen! It's really nice to hear you appreciate and enjoy our gym :D Means a lot
Fantastic experience: Good environment!! Lovely coaches very accomodating.. learn a lot from themmm. Recommended!! Coaches go beyond to help you reach your goal
Thank you so much for the feedback :) Makes our day
Fantastic experience: Couldn’t recommend 5EF more!! Such a great environment and really felt welcomed!! Coaches help each and everyone to reach your goals and personally guides you all throughout!! This is actually the first time I’ve been with a gym and I can say its the greatest decision ever!!
We are sooo glad that we could make your first gym experience a good one Anne! You're awesome
Fantastic experience: Coaches are awesome!
You are awesome, Sharlene! Thanks so much :)
Fantastic experience: Amazing coaches and awesome workouts!
And amazing members such as Andrew :)
Fantastic experience: Love to work out here. Great Vibrant atmosphere. Inclusive, friendly & knowledgeable coaches. Great variety of enjoyable workouts. lots of class times.
Really sweet feedback thanks Tabitha, you're a true gem.
Fantastic experience: 5EF is so much more than a gym!!! The trainers go above and beyond to help each and every member smash their goals! Been with 5EF for over a year now and have seen crazy results in my fitness, nutrition and overall well being! Highly recommended to anyone and everyone!
You have literally transformed since we have known you Brooke! Please never leave us x
Fantastic experience: Hands down best gym on the coast! The sense of a community vibe is incredible, everyone is so willing to help you reach your goals and it’s loads of fun doing it! The trainers are so insightful and supportive and only want to see you reach your best. If your considering changing your life for the better definitely check out this gym! ❤️
Thank you soooo much Cameron! You are an angel <3
Fantastic experience: New to the 5EF family. Fantastic work outs with like minded people. This Gym is inclusive and has a positive culture. I always look forward to going to a work out and don’t feel like I’m left to my own devices. Great atmosphere too!
Thank you Megan! So happy to have you as part of the 5EF Fam. Keep up the awesome work
Fantastic experience: Best gym for results by far! Super friendly staff that get to know you in a personal way only encouraging you more to actually go!
Thank you Bronte! Amazing feedback from an amazing person
Fantastic experience: I absolutely love the 5EF atmosphere, workouts and coaches!!! This place makes you feel so welcome and they will go far and beyond to ensure that you achieve your goals. Since joining this gym I have become so much stronger, more fit and most importantly confident in myself and my body. Unlike some gyms, the membership prices here are very generous and the supplements available (through Herbal life) also enhance both your fitness life and daily life. I could not recommend this gym more, as I love every day that I get to come to gym and workout in this homely, fun and professional space.
Thank you so much for your review Zahri! You have the best vibe and we are so so glad you’re enjoying your fitness journey :) keep up the awesome work and thanks again for this feedback it means a lot to the whole team.
Fantastic experience: Great gym with excellent friendly trainers.
Thanks Gos!
Fantastic experience: Fun fitness classes in a high tech environment
Great feedback Cassandra. The tech makes things extra exciting doesn’t it!
Fantastic experience: Very blessed to be part of a club that is genuine in their approach, dedication and passion for fitness. All sessions are challenging and ongoing with growth to suit every stage of personal journey.
We’re blessed to have you as part of the 5EF team keep up the awesome work
Fantastic experience: 5EF is by far the most amazing gym! I’m not just talking about the workouts, but the people, the environment, the community! It’s not one of those normal gyms that you feel like awkward turtle standing at a random machine not knowing what to do, 5EF coaches make you feel like a machine! They make you feel empowered and stronger than ever! And the best part is they aren’t there because they have to be, but because they WANT to be there! Not every gym has their CEO or COO join in on classes or play a tough game of ping pong, but 5EF has it all. Not are they only coaches, but long life friends, people that make you feel and want to be a better person, that’s coming from experience! I could not recommend this gym anymore then I have!
Thank you SOO much for such a beautiful review Jaydan! You’re a treasure and we are so glad you love our gym as much as we love our members. Keep killing those workouts
Fantastic experience: AMAZING! This is the first gym I’ve been so consistent with and genuinely love going to, couldn’t recommend more! Also staff are awesome
Oh Laura! You’ve made our day we are so glad to see you’re absolutely killing your goals and we are so glad you’re enjoying doing so. Keep it up
Fantastic experience: My second home! My second Family! Love everyone there. 5ef has made me fall in love with fitness and gym life
Thank you SO much Anita - that makes us so happy to hear. You're the best & we are so proud of you! x
Fantastic experience: Is good
You're good!
Fantastic experience: Loved my experience at 5EF. Very beneficial. Very hard full body workouts including a mix of cardio and strength training. Awesome and positive atmosphere to be apart of. Amazing trainers. Would definitely recommend for anyone to give it a go.
Thank you Michael! We really appreciate your feedback and are glad you have a great experience :) Keep up the awesome work
Positive experience: 5EF is a positive team environment that caters to all levels of fitness. I was very fortunate to have a coach that supported me from the beginning to the end. Group workouts are a great way for me to push myself and the workout coaches definitely helped me reach goals I had set.
Thanks Jazz!! Keep up the awesome work. We are very fortunate for members like you :)
Fantastic experience: Fun and challenging classes with great trainers!
Thanks Troy!!!
Fantastic experience: Highly recommend 5ive Element fitness, classes are amazing!!! I really enjoyed the 28 day's challenge. The trainer were very professional.
Thank you Andrea! We love the feedback :)
Fantastic experience: Since ive joined with 5ef, its been awesome, able to train from home especially since all the gyms were closed!
Thank you Sariah! We are very fortunate for technology :D Keep up the awesome work
Positive experience: Love the support of coach Paige, as well as the energy on the live online workouts
Thanks Nicola! Glad you enjoy it!
Fantastic experience: I love my 5ive Element Fitness family. Not only have the team of amazing trainers been the first to make me actually enjoy going to the gym and working out. I have dropped body fat and gained muscle and have tried to get my body back to where it has to be and I’m happier for it. Also since starting I decided to inviting my sister who’s a gym nut but who I have a rocky relationship with, it has actually bought us a lot closer together as sisters as well as friends and work out buddies. Thank you 5ive EF !
Fantastic experience: The trainers are all really nice and always keep you motivated. The workouts are great, I have learned how to work muscles in my body that I had no idea about. Also definitely recommend trying the pre-workout drinks!
Fantastic experience: Absolutely love this place, it's the best start/end my day! Been with them from the start and there is always so much energy and the coaches are incredibly supportive. I'm now a "raving fan". Each workout is such a challange, I always leave looking and feeling like I’ve worked hard. The environment is amazing. The music - Amen! I'm in love with the playlists. Everyone is so lovely and approachable. If I turn up without a partner I'm not intimidated or worried about finding one.
Fantastic experience: Wow. What a fantastic opportunity and crew to facilitate the beginning of a great new journey. Jake is my coach and he delivers on every promise he makes. He promised to have my back, help me to stay on track and lose weight and came through on everything. He asks what I need from him and is always there if you need any little thing. Highly recommend the 5EF crew. They are all so friendly and will help you to achieve whatever your goals are ❤️
Fantastic experience: Highly recommend 5ive EF! Awesome group workouts that make it super easy and fun to get fit and active. Gained muscle and stamina over my 28 challenge which Im stoked about and shows results can happen with a great gym and a supportive team backing you
Fantastic experience: I couldnt recommend 5ive EF enough! It can be daunting trying out a new gym and I can assure everyone that this place and the trainers will make it feel like home.
Fantastic experience: Genuinely a fantastic gym, dynamic classes, workouts always changing to avoid plateaus, and coaches that sincerely care about your progress and are always there to assist and guide in any way that they can! Would recommend, similar to F45 but here there's more of a personal rapport with coaches
Fantastic experience: Awesome gym with friendly and motivating coaches. Great community vibes! 5ive Element Fitness is highly recommended!
Negative experience: Their staff will not stop contacting me on different numbers and on social media telling me to do a 2 week trial, no matter how many times I tell them no. Stop harassing me.
Hi Chloe, so sorry about that. Our staff had in their notes that you were waiting on a doctors review to come back in. Unfortunately they never got ahold of you after that and just wanted to follow up to see how you were progressing with your review. We have taken you off our call list and do apologies for contacting you so often. You won’t hear from us again unless of course you want to And please if you ever do decide to come check us out, we would be more then happy to give you a free month & 4 x PT session on us ✌️
Fantastic experience: I’ve had the pleasure to start working out at this gym. And I’ve had nothing but an AMAZING experience. I even met one of my closest friends there. I’ve used to be a person who would do workouts at home for 10-15 minutes and then nap. And then maybe do another one. I wasn’t really feeling motivated but that changed when I started joining this gym. The classes are AMAZING (I especially loved the HIIT!!) and I’ve lost 4% of body fat in 4 weeks which speaks for itself (without starving!!! And I was still snacking!) I’ve overcome my unmotivated mindset and would look forward going there in the morning. I felt good and my personal trainer Caroline would check back on me and just make me feel very welcome. Which I appreciate a lot. I recommend this gym to everyone who’s looking for a fun place, great atmoshphere and lovely people. Everyone starts somewhere and I’m happy this was my first experience here at the Gold Coast! I can’t wait to be back in the future - I miss you guys! Thank you for everything!! Best, mel
Fantastic experience: What an amazing place! I loved the challenge I took part in, the exercises are dynamic, the coaches are great and the club energy makes the difference !! Thank you 5EF for the great work!
Thank you
Fantastic experience: Amazing experiance! Help me reach my goal get motivated and to push myself harder. Super fun and Great Team! Recommended!!
Thank you
Negative experience: Rip off and bad contracts more interested in money than their patrons
Fantastic experience: Great place to work out achieved some amazing results in 2 weeks
Thank you
Fantastic experience: Thats the best train for sure! The coaches are really nice... I have lost weight, body fat and gain some muscles...
Fantastic experience: The best place to work out! It have change my whole body... I have lost weight and lost body fat. And now I have a better diet as well...
Fantastic experience: I had to unfortunately cease training due to interstate work. You definitely get and see results in the first week if doing their classes. They equip you with a heart rate monitor and give motivation to push through whilst training. Everyone was kind and fun☺ It's a also an extremely hygienic gym (rare) .
Fantastic experience: I had great days on the 28 day challenge! Besides the changes in my body and health, it's a great place with great people and a great atmosphere!
Fantastic experience: I highly recommend it to anyone who is determined to meet goals and achieve results in a fun and professional way. I have received complete and personalized follow up and so far I have been impressed with my results. Great staff and awesome community! Thank you, 5ive EF!
Fantastic experience: If you want results, that is the place! I have lost over 3kg in one week and since I started my diet and exercising I lost over 10kg as I was 97kg when I started!
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