Plus Fitness 24/7 Caddens
Information about Plus Fitness 24/7 Caddens
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Australia about Plus Fitness 24/7 Caddens:
Plus Fitness 24/7 Caddens provides a welcoming and well-equipped environment for all fitness levels. This gym is noted for its:
- Friendly and helpful staff who are approachable and always ready to assist members.
- Clean and well-maintained facilities, ensuring a hygienic workout experience.
- Convenient location with ample parking, making it accessible for everyone.
- Variety of equipment and numerous fitness classes that cater to different preferences and goals.
- 24/7 access to allow flexible workout schedules.
- Positive atmosphere that enhances the overall experience for members.
However, some users have reported concerns:
- Occasional machine malfunctions that take time to repair.
- A lack of proper hygiene practices among some guests, such as not cleaning machines after use.
- Reports of crowding during peak hours.
Despite these issues, many patrons highly recommend Plus Fitness Caddens as a great place to work out, citing the friendly environment and top-notch equipment as key advantages. The gym continues to work on improving member experiences and values the feedback received.
Services, Machines and Guided Classes
Plus Fitness 24/7 Caddens: Opinions
Fantastic experience: Plus Fitness Caddens is a great gym. Friendly and clean environment to workout in.
Fantastic experience: Good gym
Thanks Joel :)
Fantastic experience: Nice, local convenient gym
Negative experience: Poorly kept gym. Machines are constantly not working properly. An example being the foam currently broken on the pull down cable machine that's been that way for a few weeks now. Although only a small thing, these things add up when you come here and constantly have something wrong, usually for weeks. The guests are also disgusting and don't wipe down machinery after use, as well as not putting weights back. Being a small gym, when people don't wear deodorant, you're likely to be in close proximity of them. Lastly, for the price of the gym at $19 a week, it's an absolute rip off. My advice is to find a different gym. At this price you can have your pick of any and there's a likely chance it will be better. Wouldn't recommend this gym.
Thank you for your feedback. We deeply value your perspective and are committed to creating the best experience for our members Regarding equipment maintenance, we address repairs typically within a week of being reported and encourage members to use our suggestions box to express their concerns directly to us. We prioritise cleanliness and hygiene and provide spray, wipes, and deodorants around the gym and actively remind members to maintain good hygiene. Our flexi membership at $18.95/ week includes 24/7 access to 200+ locations, complimentary classes, and access to our fitness app which is designed to offer value and convenience. We sincerely apologise for any inconvenience you've experienced and are here to ensure your concerns are resolved. Please feel free to contact us directly to address any specific issues.
Fantastic experience: Great staff, well equipped and clean.
Fantastic experience: Fantastic staff, super friendly, clean equipment
Thank you :)
Fantastic experience: Nice nd friendly staff
Thanks Vikas :)
Fantastic experience: best gym in our area, friendly staff, good atmosphere, neat and clean gym all equipments are available
Thanks Harmanjit :)
Fantastic experience: Plus Fitness Gym offers excellent facilities, a wide range of equipment, and a clean, well-maintained environment. The staff are friendly and knowledgeable, and the variety of group classes keeps workouts fun and engaging. With flexible hours and a welcoming atmosphere, it's the perfect gym for all fitness levels. Highly recommended!
Thanks Aayush :)
Fantastic experience: Excellent workout with all wonderful machinery’s
Thank you :)
Negative experience: Turn your damm heaters off! Please!
Thank you for your feedback. We apologise that you had to experience this. Please know that our team is working to fix the temperature.
Fantastic experience: Great
Thanks Parth
Fantastic experience: Great place highly recommended!
Thank you :)
Fantastic experience: Really the good experience that i have ever had!!! Really exciting and enjoyable. It is really clean . I really recommend cadden’s branch i really love it. And also the staff are really nice and kind :)
Thanks Arezo
Fantastic experience: Really great equipment, and helpful staff. It was a great experience training at this gym.
Thanks Munish :)
Positive experience: A smallish gym that can get crowded in the after school time slot.
Thanks Maek :)
Fantastic experience: Great gym equipments and air conditioning systems, tried 6 branches already but love here the most.
Thank you Saeed :)
Fantastic experience: Friendly staff and great atmosphere. 5 stars!
Thank you Mark :)
Fantastic experience: Clean gym, friendly staff, good choice of equipment with plenty of parking. What more could you want 10/10
Thanks Sophie!! :)
Fantastic experience: Its a great Gym!
Thank you Eliane! :)
Fantastic experience: Helpful staff great training facilities
Thank you!
Positive experience: Small gym but good enough for general workout. Staff are nice and the best feature is that you can park right at the door.
Thank you Yaseen!
Fantastic experience: Great gym not too busy most machines are free when I want to use them. No I did not receive a "bottle" to write this and yes the internet does work. I've had nothing but good experiences from this place so far.
Thank you :)
Negative experience: Who was the staff member complaining to fairfield im disturbing people & hogging machines i was using 2 machines absolutely no one here were using the machines i was doing super sets maybe use don't know what that means use are disgusting complaining & making up lies i won't be coming back here that's for sure use deserve minus 5 stars
Thank you Gee for your review. Every customer's opinion matters to us as we continually striving to improve our service. We would be more than grateful if you could contact us on 02 4708 3333 to let us know what we could do to make your experience better.
Fantastic experience: Great gym. Lovely staff! Highly recommend :D
Thanks Miko :)
Fantastic experience: Ladies at reception are very helpful and informative
Thanks Marlene :)
Fantastic experience: Good gym good equipment= free bottle
Thanks Marcus :)
Fantastic experience: Good Gym, good equipment.
Thanks Jimmy :)
Fantastic experience: Good experience. Thanks.
Thanks Matt :)
Fantastic experience: Great gym! Had to change as i am moving overseas. Would defs recommend.
Thanks :)
Negative experience: Obviously using my second account to write this review, so they don't revoke my membership for being honest. Don't join this gym, staff is more concerned on making "funny" Instagram videos than fixing issues in the gym. Probs start off by fixing the Wi-Fi, what's the point of it, if it's not gonna work anyway. Apparently the fitness trainer has to charge you a fee if you cancel. Switching to Club Lime next week. Would recommend the Glenmore park one, if you still wanna stick to Plus Fitness.
Hi, We apologise you had a bad experience here with us at Plus Fitness Caddens. We are always working on improving and open to hearing any feedback. Unfortunately, we do suffer with poor reception in the Caddens region and have upgraded our wifi to accommodate for this. Our staff spend adequate time out of our staffed hours for any social media content. Our Personal Trainer does charge a cancellation fee when cancelling sessions outside of her set time bracket which is a standard Personal training policy. We hope your training goes well and we wish you all the best.
Fantastic experience: Really good gym - very clean and well maintained. Great value for money and outstanding/friendly staff member. 5/5
Thanks Ferdinand :)
Fantastic experience: Great gym. Staff very helpful.
Thank you Sue!!
Fantastic experience: Staff are friendly and they have the best prices.
Thanks Bronson :)
Negative experience: Please avoid this place it stinks, staff are rude and abuse you for asking when the internet will be fixed, machines are always broken. They also give people free shakers to leave good reviews to look good on here, don't fall for it.
Hi Barry, thanks for taking the time to leave a review. Unfortunately we don't see your details in our database, nor do we know why you felt the business deserved a 1-star review. Staff do not recall having any interactions with you. We would love to get in touch to see how we could improve and rectify this. Could you please send your contact details to [email protected] so we can get in touch? Thanks, Plus Fitness Caddens
Negative experience: Rude staff, terrible internet and unclean equipment. As someone else wrote the gym offers a free shake bottle for people to leave a good review so don't be misled, it's not worth it.
Hi Jono, thanks for taking the time to leave a review. Unfortunately we don't see your details in our database, nor do we know why you felt the business deserved a 1-star review. Staff do not recall having any interactions with you. We take pride in keeping our gym hygienic and clean. We would love to get in touch to see how we could improve and rectify this. Could you please send your contact details to [email protected] so we can get in touch? Thanks, Plus Fitness Caddens
Fantastic experience: Great gym too work out. Friendly staff!
Thank you Phone! :)
Fantastic experience: Great gym, great staff! Lost my favourite water bottle so they gave me one of theirs to replace it. How good!
Thanks Lorien :)
Fantastic experience: w gym
Thanks Sneh :)
Fantastic experience: Great gym
Thank you Tegh!
Fantastic experience: Have been a member here for just over a year and love the place. It has a ton of equipment and all of it is well maintained. I've been to other gyms where something or the other is always sitting with an 'out of order' sign but never here.
Thanks Jaideep :)
Negative experience: Avoid this gym as much as you can. There is no argument that the equipment is quite new, but the management could not care less about customer's experience. 1. the toilet/shower was designed ridiculously, you have to hit your head to the wall to reach a little water. 2. the gym claimed free wifi is provided to members. First time attending, the staff claimed there was some technical issue, after a few weeks still no wifi connection. 3. the issue with this gym is not the facility, it is with the management as well as the staff. They do not have genuine intention to offer customer assistance. I attended the gym with my daughter, I understand the hazard and safety concern, so she stayed in the lounge which is separate from the exercise section. Somehow I was stopped by the staff in the gym, she claimed I could not do it. She spent 10 minutes to find a paragraph in the computer to show me it was not permitted. I explained to the staff that: a) that is standard contract with hundreds of lines, no one would read every clause when signing it. If there is important clause, it should be pointed out and explained to the customer. I was not explained in detail for this clause when I signed the contract on the ipad. b) I have asked the staff in my local gym when I signed the contact about bringing my daughter and let them stay in the crouch, and the answer was it is permitted. c) my local gym is in renovation I was advised to use any Fitness plus gym. I understand what was showing in the computer screen, and I understand that the staff does not make the "rules". The reason I would avoid this gym is I felt being insulted. During the conversation, the staff has advised my daughter could stay outside. For a hot summer day, I could not imagine a person would suggest something like this. In addition, the manager was extremely rude over the phone, literally he was yelling at me: "take your child out of my gym!!!". I advised the manager that because he was rude, I had to hung up the phone. Overall, I have attended this gym three to four times, every time the experience is very bad. I would personally avoid this gym, particularly avoid the management and staff. ***Please do not be misguided by the 5-star reviews, the gym offers a free shake bottle for people to leave a good review.***
Members may not bring a child into this gym and leave them unattended while they work out. Should a member refuse to comply with rules or ignore staff enforcing rules they will be asked to leave.
Fantastic experience: Great staff, good equipment
Thanks Mitch :)
Fantastic experience: Excellent service
Thanks Umesh
Fantastic experience: Great service and great equipment
Thanks Holly :)
Fantastic experience: Beautiful gym friendly staff supportive members
Thanks Harry :)
Fantastic experience: Great gym, would recommend
Thanks Caleb :)
Fantastic experience: Professional staff, clean gym. High standards of safety and regulation. Great atmosphere.
Thanks Kirra :)
Fantastic experience: Best gym with update equipments. Friendly staff. It's my family gym
Thanks Joseph :)
Fantastic experience: Cleanliness, courteous personnel, and guidelines about your physical activities
Thank you Ravinder :)
Fantastic experience: Convenient and opened 24hrs!
Thank you Juan :)
Fantastic experience: Friendly, professional gym with a multitude of guidance and support for all plus fitness members. Definitely recommend coming to this small but awesome gym
Thanks Aaron :)
Fantastic experience: Friendly staff Lots of equipment and very helpful to maintain my fitness
Thanks Milan :)
Fantastic experience: Friendly staff, had a good experience at the gym. Would love to come back
Thanks Anjana
Fantastic experience: Love this gym
Thanks Jonathan :)
Fantastic experience: Neat and clean with helpful staff
Thanks Jasvinder :)
Fantastic experience: Best gym in the whole Penrith LGA
Thanks Edzel :)
Fantastic experience: Great place to workout ^^
Thank you for your review Harbert :)
Fantastic experience: Nice place for daily workout Very friendly staff specially jasmine over the reception. Feel positive during my daily exercise Very nice and clean gym Highly recommend
Thank you :)
Fantastic experience: Really love working out here. It is quite place and there are plenty of equipments to choose from.
Thanks for the feedback. Great to see you're enjoying the gym.
Fantastic experience: I love getting pumped here
Thank you so much Matt for taking the time to leave an excellent rating. We hope to see you again soon.
Positive experience: Nice quiet gym with enough equipment for a good workout
Thank you Chris :)
Fantastic experience: Good atmosphere and the two guys that run it are always approachable.
Thank you Grantt :)
Fantastic experience: Great place to workout, I enjoy working out here, great staff too
Thanks for the rating Philip
Fantastic experience: very friendly staff.
Thank you. :)
Positive experience: Good local gym to allow regular people a location to exercise while providing some higher end lifting equipment. Also offers some classes and staff are on site if needed
Thank you. :)
Fantastic experience: Great place around the area for workout. Staff members are amazing always happy to help. I love the classes they run absolute fun and helps me progress towards my goal. Definitely recommend.
Glad we can help! Thank you for the review. :)
Fantastic experience: Friendly staff. Nice quiet gym
Thank you. :)
Fantastic experience: Very clean, friendly staff, nice people and new equipment. A good amount of natural light, well ventilated. A medium sized gym located perfectly in the new Caddens shopping block near woolies. Plenty of parking and easy access from the street.
Thank you for your feedback! :)
Fantastic experience: Friendly staff, excellent new equipment.
Thank you Gavin!!
Fantastic experience: Great gym equipment, friendly staff and located next to shops. Highly recommended!
Thanks heaps Wendy! :)
Fantastic experience: Brand new gym, the latest machines and equipment, very clean, friendly staff. Love it...
Thanks for the feedback. Great to see you're enjoying the gym.
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