Information about Jetts Burleigh Heads

3/20 Kortum Dr
4220, Burleigh Heads
+61755359446

Opening hours

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At Jetts, you don't pay for facilities such as steam rooms, pools, crèches and classes that you pay for at other clubs but never get time to use. Workout on your terms at a time that suits your busy schedule. No lock in contracts, no crowds, 24/7 access and close to home facilities give you the flexibility you need to achieve results. No crowds mean faster workouts, so you can be in and out in no time. Easy to use, state of the art equipment makes workouts a breeze, with assistance by qualified fitness professionals during staffed hours when you need it.

Our comment from FitFit Australia about Jetts Burleigh Heads:

Jetts Burleigh Heads is a vibrant and friendly gym that has become a second home for many members over the years. Visitors consistently praise the warm and welcoming atmosphere, highlighting the exceptional staff, particularly Georgia and Sarah, who foster a sense of community with their approachable nature and eagerness to assist everyone. The club boasts clean facilities, a wide range of well-maintained equipment, and plenty of space for training, ensuring that members can work out comfortably without feeling overcrowded.

Many reviews commend the supportive environment aimed at helping individuals achieve their fitness goals, whether through personal training sessions or by simply providing guidance on equipment usage. Members appreciate the 24/7 access, making it convenient for everyone to fit workouts into their schedules.

However, some users have pointed out that the gym can get busy, particularly in the mornings, and there have been a few isolated incidents regarding customer service. Nevertheless, the management is actively addressing these concerns to continuously improve the overall experience.

In summary, Jetts Burleigh Heads is highly recommended for those seeking a quality gym with friendly personnel, excellent equipment, and a community spirit that encourages fitness and well-being.

Services, Machines and Guided Classes

Fit
Workout
Tea

Jetts Burleigh Heads: Opinions

4.6/5 (86 Opinions)
Paul Webb 9 months ago

Fantastic experience: Sarah is the best

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Paul! We appreciate your feedback and will let Sarah know :)

Rebekka Sabatschus 10 months ago

Fantastic experience: Been working hard at changing my thinking, attitude and now body. I had joined Jetts Mudgeeraba, which is a great little gym. But my friend lives closer to Burleigh we decided to make the Burleigh Jetts our home gym. I don’t regret that one second. The facility is great, and with a new manager just starting it has a fresh breath of air to it. Much cleaner and very friendly and welcoming. I look forward to training, even though I’ve always struggled with gym environments. But honestly it’s the staff and my best friend that make it such a fun place to sweat and work hard.

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you so much for your kind words Rebekka! We appreciate your feedback and we absolutely love having you in our club. Keep up the great work and let's finish the year off strong! :) Healthy regards, Team BH Jetts

Vinicius Soares 11 months ago

Fantastic experience: I absolutely love working out at Jetts Burleigh Heads. The staff here, especially Sarah, make the experience so much better. She’s always so friendly, welcoming, and has a smile on her face every time I walk in. It’s clear she genuinely cares about the members and always goes out of her way to make everyone feel comfortable. The gym has great equipment and a clean, positive atmosphere. Highly recommend!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Vinicius :) We appreciate the kind feedback!

Michael Bootes 11 months ago

Fantastic experience: Clean, good equipment, not too busy

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Michael!

Roger Eastham 11 months ago

Fantastic experience: I’ve been coming for 4 years now, the Club has plenty of space and equipment to use and a friendly and inclusive atmosphere. Would recommend 8/10

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you for sharing your feedback Rodger! We appreciate it!

Pete Crossley 1 year ago

Fantastic experience: Great setup and good people running the Gym

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Pete! Appreciate that :)

Jorjia Garner 1 year ago

Fantastic experience: Highly recommend Jetts Burleigh, the team is so bubbly and friendly the minute you walk in the door you are welcomed with smiles. Such good energy and a good environment to work out in!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Jorjia, we love seeing your happy smiling face in here too :)

Tara Holdstock 1 year ago

Fantastic experience: Georgia is amazinggg!!! I started off my membership with an 8 week training package with her and I have been so happy with my results. I was always so nervous to train and would only go on the treadmill but now i feel so confident around weights and the gym in general! She has a refreshing and comforting approach to personal training that i have not experienced elsewhere. I really enjoyed and looked forward to coming in for my PT sessions! The gym in general is also a very friendly and welcoming atmosphere that i look forward to coming to!

Jetts Burleigh Heads
Jetts Burleigh Heads

So glad to hear you're feeling confident now! Incredibly proud of you Tara! Make sure not to skip upper body ;)

Adrian Scott 1 year ago

Fantastic experience: Great team, always friendly and Georgia runs a tight ship. Cheers team xo

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Adrian! Much appreciated

Conor Waugh 1 year ago

Fantastic experience: Great gym, great prices, great people. Georgia is a boss

Jetts Burleigh Heads
Jetts Burleigh Heads

Amen Connor! We love our people :)

Geoffrey Morris 1 year ago

Fantastic experience: Great gym that’s always clean with friendly staff. Emmalene and Georgia do an awesome job

Jetts Burleigh Heads
Jetts Burleigh Heads

We do try keeping everything dust free :) Thanks Geoff

Jordan “Dante” Gentile 1 year ago

Fantastic experience: Gym is amazing and so is Georgia!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Jordan! Much appreciated!

Steve Hooper 1 year ago

Fantastic experience: Jetts Burleigh is a well organised, and well run establishment. Staff are knowledgeable and helpful. Equipment is neatly arranged and the flow is excellent. Overall, a great experience!!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Steve! Great work smashing last months challenge! 100kg trap bar dead lift x 35 in 2mins WOW!!

C Chaseey 1 year ago

Fantastic experience: Georgia from Jetts in Burleigh is absolutely amazing. Was so quick and easy to sign up and get started at the gym. Thank you so much Georgia !!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Chase <3 Much appreciated!

Christine Dunne 1 year ago

Fantastic experience: A clean well organised Gym. It's affordable and has mostly everything you would need. Staff are lovely and members are nice and polite.

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Christine! Appreciate the feedback :)

Marco gill 1 year ago

Fantastic experience: Great gym with everything you need and staff is extremely friendly

Jetts Burleigh Heads
Jetts Burleigh Heads

Appreciate the love Marco :)

Nic Win 1 year ago

Fantastic experience: I’ve been a member of Jetts Burleigh for nearly 10 years. I love going to this gym. I feel safe here. I had a gym member harass me once a couple of years ago. I spoke to the previous manager, Luke, and it was dealt with immediately. They really care about the environment for their members. They always take feedback seriously and are always looking for ways to improve. All my interactions with the new manager, Georgia, have been super positive. I go early in the morning and I love the fact that everyone who goes to this gym are just there for fitness. Everyone is polite but not in your face. I really recommend this gym for those that want to “get on with their workout” without having to worry about getting in the way of someone filming, accidentally photo bombing or if your outfit is on trend. Thanks Jetts Burleigh for making exercise so much less stressful.

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Nic! Wow 10 years! We must be doing something right :) So glad you feel this is a safe place, thank you for the feedback!

Jo Rish 1 year ago

Fantastic experience: Every time I walk into Jetts Burleigh I am always greeted by the club manager Georgia with enthusiasm and positivity. Keep it up!!!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Jo! Keep smashing those workouts :)

Alejandro 1 year ago

Fantastic experience: Just started gym, but is amazing and really friendly staff

Jetts Burleigh Heads
Jetts Burleigh Heads

We think were pretty great too! Thanks for being part of our awesome community!

伊藤陸 1 year ago

Fantastic experience: best gym best staff ever

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Riku! Love seeing you and your gym buddy smashing it out :)

Taylor Gallagher 1 year ago

Fantastic experience: Provides everything you’d want in a self-service gym! Good equipment, relaxed feel, friendly staff & members, clean & tidy, so much sun & light that comes through the massive windows to brighten it up & make you feel good while working out!

Jetts Burleigh Heads
Jetts Burleigh Heads

We love the sunlight in here too Taylor :) Thank you for the glowing review!

karsten wulf 1 year ago

Positive experience: All is good but I suggest you should have a suggestion box for members to voice/suggest their ideas. A small plastic box/holder on each machine to place the mobile phone would be appreciated

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you for your feedback, these are great idea's!

Nathan Cooke 1 year ago

Fantastic experience: Great place, excellent staff team and great facilities

Jetts Burleigh Heads
Jetts Burleigh Heads

Thankyou Nathan! We love your hard work!

Indie Davies 1 year ago

Fantastic experience: super friendly staff and have good machines

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Indie! We've got great members too ;)

Zachary Rakauskas 1 year ago

Fantastic experience: Gotta say simply an awesome gym! Staff are always super friendly and helpful with any enquiries Would highly recommend

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Zach! So excited to see what you can achieve before your wedding :)

Anton Hullett 1 year ago

Fantastic experience: My local, great staff super clean and tidy no complaints!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Anton! Appreciate it mate, how were the peanut butter cups? haha

Cathy Nelson 1 year ago

Fantastic experience: Love the girls and the support they apply to everyone. Jetts staff are awesome

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Cathy! Great fun seeing you transform! Can't wait to see you on stage :)

Campbell Phillips 1 year ago

Fantastic experience: Love this gym so much. Such good vibe

Jetts Burleigh Heads
Jetts Burleigh Heads

We love the vibes too Campbell! Thanks for your contribution, the members make it! <3

Ty Snart 1 year ago

Positive experience: Always friendly staff to help and assist.

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Ty! We appreciate the review. Enjoy your weekend!

Maureen Jackson 1 year ago

Fantastic experience: As a member of Jetts Burleigh for over 5 years I have to commend Luke (Manager) on creating a friendly atmosphere in the gym and always ready to have a chat. The gym is well set out and well equiped. Also great value

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Maureen. It has been great to be a part of your journey and watch you achieve some amazing results. You have been an inspiration to many others & we have loved having you in the gym.

Gregory Orlando Barreto 1 year ago

Fantastic experience: Alice is the best !

Jetts Burleigh Heads
Jetts Burleigh Heads

Isn't she!

Jeff Christofis 1 year ago

Fantastic experience: Great Gym !! I have been coming for 9 years and the staff just keeps getting friendlier and friendlier !! They are soo helpfull with all !! I feel like it’s my own place

Jetts Burleigh Heads
Jetts Burleigh Heads

9 years! Wow! So glad to hear you love the place and the people :)

Mark Owens 1 year ago

Fantastic experience: Great helpful staff, very friendly. Always clean! 24/7 access and super convenient

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Mark! Love seeing your smile in the mornings :)

Sash Shetty 1 year ago

Fantastic experience: Best gym in the area. Really chilled crowd no dramas. Staff are super friendly and very professional. They keep the gym clean and organised regularly. Great parking, always find a spot. Definitely recommend

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Sash! Those before and after pics mate! You should be so proud if yourself for putting in the work :)

Alissa McKenna 1 year ago

Fantastic experience: Most positive environment! Achieving all my goals since joining Jetts Burleigh! Best gym community ever!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Alissa! We appreciate you being part of our community! Keep killin it girl :)

Anthony McKenna 1 year ago

Fantastic experience: Great gym, great staff, great experience!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Anthony! I see you in here smashing your workouts :) Such great consistency

Stuart Breen 1 year ago

Fantastic experience: Love this gym, been my local workout go to for over 10 years!!

Jetts Burleigh Heads
Jetts Burleigh Heads

Over ten years! Wow! We're so glad to here you love it AND you've kept coming all this time! Go Stuart!

The Shortcut 1 year ago

Fantastic experience: Oh man… The staff here? Ridiculous fantastic! They make rolling into this gym everyday not as gruelling as it has to be. Awesome community, fun weekly challenges, easy to use equipment that makes my body siiiiiing. Get involved peeps! Your future kids will love you for it

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you Ryan! Too kind you are. So glad you love being part of our encouraging community :) Also, the kids will thank you! Grandkids too

Thomas Dewar 1 year ago

Fantastic experience: This is hands down the best review that can be given, let’s see the other try and top this :)

Jetts Burleigh Heads
Jetts Burleigh Heads

Hey Thomas! Thanks so much for your review... I think you're right, this one will be hard to beat! haha. Its great to see you are enjoying your training sessions, see you in club soon! :)

Ayra Mai 1 year ago

Fantastic experience: Got everything you need, members are always sweet and staff are friendly! A gym for everyone, old and young

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Ayra! Thank you for your kind review! We are so pleased to hear that you are happy at Jetts Burleigh, we love a happy member :) We hope to see you soon!

Stan Leong 1 year ago

Positive experience: Easy access and great equipment. Lots of parking.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Stan! Thank you for your review, we enjoyed having you in club during your visit to Burleigh Heads. We hope to see you again in the future :)

Google - Jake 1 year ago

Fantastic experience: Great Gym & Manager! Always a pleasant visit.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Jake! Thank you for your review, we love nothing more than a happy member and to see you smashing your training! See you in club soon! :)

Lee Smith 1 year ago

Fantastic experience: I’ve been training in gyms which were leisure centres when I started since I was 15 30 years later I’m now training at Jett s , I absolutely love it I didn’t realise how old and dirty the gym I was training at was , I come here it’s clean friendly and have everything you need , I don’t care if your a professional body builder or starting out everything is here so glad I left my old gym and come here , it’s rejuvenated me to train more and harder again

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Lee, thank you so much for your touching review. I am so happy to hear that we have created a gym environment where you feel happy and motivated to achieve your goals. We pride ourselves on creating a friendly and inclusive gym for everyone so its great to hear that too! :) Have a great day, and we hope to see you in club again soon!

Alvaro SBueno 1 year ago

Negative experience: Terrible service from the staff “Meg” Just came in at 7:45 am for first time to suscribe with great motivation. Unfortunately how she greeted me was with no care and been very rude. Literally kick me out form the gym saying that couldn’t be there waiting until 8 am that they opened. Not a very nice way to start a inscription for a gym That has great recognition. I recommend to fill her up with some customer service or definitely find someone else with more care for their customers.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Alvaro, thank you for your feedback. As was explained when your friend brought you into the club this morning, nobody was available to assist with your free trial request as we were unstaffed and Meg was with a paying client. We abide by our ‘staffed hours only’ training rules for non members for the safety of the club, staff, members and non members. As was explained, you were more than welcome to come back into the club at 8am for your free trial when someone would have been free to assist you. We do apologise for any confusion, but we do always make this very clear to anyone entering the club. Have a great day!

that_radio_control_guy 1 year ago

Fantastic experience: Most welcoming staff and truely my home away from home. Great layout and good quality equipment, always clean and excellent facilities all round.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Brad, thank you so much for the kind review, its lovely to hear that the gym feels like home! :) Its always a pleasure having you in the club. See you in club soon!

Brad Jansson 1 year ago

Fantastic experience: Have been going here for a while and it has a great vibe. Meg is always up for a chat and to offer advice and Alice’s class on sat mornings are really fun! Best gym in Burleigh from my experience

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Brad! Thank you for your review. We are so happy to hear that you love training at Burleigh - its great to know you enjoy Alice's classes as much as we do! See you in club soon :)

Alanah Murrell 2 years ago

Fantastic experience: Love coming here! The staff always greet me welcomingly, the facilities are neat and clean and there is a great variety of equipment/machines. You never have to wait long to use something. I was really intimidated to start going to a gym for the first time, but I feel at home here. Thanks guys!

Jetts Burleigh Heads
Jetts Burleigh Heads

Thank you so much for your 5 star review and for the lovely words Alanah. We really do aim to provide a friendly, welcoming environment for all and it's great to see you've been making such good use of your membership. We'll see you in the gym - The Jetts Burleigh Team :)

Nephew Blue 2 years ago

Fantastic experience: Thanks so much for your attention, I could work out in Thailand without any problem after your email, is great traveling and have the option to acces to your gym in a lot of places in the world

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi! Thank you for your review, we love to hear that our members are able to travel and use other Jetts clubs globally with ease. Enjoy your travels and see you in Burleigh when you get back! :)

Aaron Young 2 years ago

Fantastic experience: I was instantly welcomed by Meg and Alice. Nervous coming here as I have never attended a gym before and they made me feel extremely welcome. Took their time to show me around the machines and always have a second to answer any of my dumb questions. Would highly recommend anyone looking for their first gym or to change over from their current

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Aaron! Thank you so much for your review, its great to hear that you felt welcomed when signing up - its how we want all of our new and current members to feel when they come into the gym. You can always ask myself or Alice any questions you have about training... No question is dumb and we will always try our best to help! :) See you in club soon!

Kenny Walker 2 years ago

Fantastic experience: Great staff, great service, nice clean operational equipment. Relaxed vibe, a place that makes it easy to walk through the door. Thanks team

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Kenny! Thank you for your great review! We are so happy to hear that you feel comfortable in our club, we love a happy member :) We hope to see you soon!

Brian Kirkwood 2 years ago

Fantastic experience: I have been a member of Jetts Burleigh Heads for months now, and every day I am greeted by the wonderful staff who make me feel at home. The gym is always clean and filled with like-minded people who are there to better themselves. Meg has been a great source of information and has provided massive help in finding the best routine for me to truly improve myself. She has also emphasized the correct form for my training, not only to prevent injuries but also to maximize the benefits of my workouts. I couldn't be happier supporting Jetts Burleigh Heads, as they support and motivate me. It's honestly the best gym with fantastic people and all the equipment you need!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Brian, thank you so much for your touching review. I am so happy to hear that we have created a gym environment where you feel not only supported but also motivated to achieve your goals. Our staff are always happy to help so its great to know our advice has helped to improve your training routine! :) We look forward to helping you reach your goals for many training sessions to come! See you in club soon.

Dana Bell 2 years ago

Fantastic experience: Great staff and such an awesome atmosphere. Alice makes working out really fun!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Dana! Thank you for your review, we are so happy to hear you are enjoying your classes with Alice! :) See you in club soon!

Glenn 2 years ago

Fantastic experience: Good spacious gym, friendly staff and locals. Has everything I need to keep on top of my training and so convenient. My 2nd home!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Glenn! Thank you for your review. We are very happy to hear that you love training at Burleigh, we love seeing you daily smashing your training! See you in club soon! :)

Matt Brierley 2 years ago

Fantastic experience: Jetts Burleigh Heads is a great gym with friendly staff that always make you feel welcome. The Saturday morning PT sessions are a great way to start the weekend. I’d recommend this club to anyone looking to improve their health, fitness, and overall well-being without breaking the bank! 5/5 stars

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Matt! Thank you for your review, we love seeing you and Lindsay in our Saturday morning group sessions every week. We pride ourselves on providing a well rounded facility for all health and fitness abilities at a great price, we are so happy you agree :) See you both in club soon!

Laura O'Hagan 2 years ago

Fantastic experience: I joined Jetts Burleigh this year after nearly 2 years out of the gym, so I was a little nervous about going to a new place as well as training under a new program using a variety of machines and training styles I hadn’t done or used before. The team is so welcoming and it’s a great supportive environment (while also leaving you to train and do your thing). I’ve asked staff on a number of occasions how to use certain machines and they’ve always been happy to help and take the time out to demonstrate and help me use the machines correctly. The gym is always clean, welcoming and has a great array of cardio, free weights and weight machines. Really enjoy heading to the gym and get there most days of the week.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Laura! Thank you so much for your lovely review. It has been really inspiring to see you consistently training and improving daily. We love seeing your smiley face in the gym, keep up the great work. See you soon :)

Josh Muir 2 years ago

Fantastic experience: Nothing but the best at Jetts Burleigh! Clean facilities, a wide variety of machines and an awesome atmosphere to train in! Has a real community vibe, awesome staff who are knowledgeable in all things fitness and they’re always up for a friendly chat. 5 stars all round!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Josh! Thank you so much for your lovely review. We pride ourselves on our facilities and community so we are very happy to hear you feel the same! See you in club soon for a chat! :)

Jack Valentine 2 years ago

Fantastic experience: Great gym, use to go to world gym and came here with a friend and swapped instantly, its like world gym but no roidheads trying to molest you!!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Jack, thank you for your review. We love hearing that our members are happy! See you in club soon! :)

Ruby Wenzel 2 years ago

Fantastic experience: The staff Meg and Elly are always so welcoming and friendly!! If you ever need any help they always are more than happy to assist. The gym is always clean and tidy. The members make it feel like a nice community. Wouldn't ever go anywhere else, couldn't recommend enough :)

Jetts Burleigh Heads
Jetts Burleigh Heads

Hey Ruby! Thank you so much for your lovely words, we hope that all of our members feel as comfortable as you do. We love seeing your smiley face in the club every night :)

Allie Brelis 2 years ago

Fantastic experience: Fantastic gym, great value for money. Al the equipment you could need. Staff are always very helpful and polite. Great sense of community!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Allie! We are very happy to hear that you are enjoying training at our club and you like our Jetts Burleigh Community- we love it too! We look forward to seeing you in the club soon, have a great day! :)

Noah CAV 2 years ago

Negative experience: Not good for under age. With them not giving u a tag.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Noah, thank you very much for your review. We are sorry to hear that your experience with us was anything less than exceptional, we only want our members to have the best experience. Although we do understand how annoying it must be to not have full access, the safety of our under 16year old members is paramount to us. We hope that we have provided satisfactory staffed hours, in which you are able to train fully and safely under the guidance of our experienced Trainers. We would very much like to welcome you back to the club once you turn 16 and have full access. Have a great day!

Lindsay Brierley 2 years ago

Fantastic experience: Absolutely love training here! Staff are extremely friendly, equipment is always clean and a great vibe from other members!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Lindsay! Thank you for your lovely words, we love a happy member. Have a great day and see you in club soon! :)

Sue French 2 years ago

Fantastic experience: I’ve been going to Jets now for app 9-10 years. I have my own PT who keeps me motivated & reminds me of how important it is to keep moving. I attend 3 days a week. I’ve also made a lot of friends there which is great. Thank you Jets for keeping me going

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Sue! Thank you for your kind words, we are so happy to hear that after 9 years you are still loving our club as much as we do. We love seeing you smash your workouts with Otto every week! See you in the club soon. :)

Brad L 2 years ago

Fantastic experience: Friendly lovely staff who are extremely knowledgable and treat everyone of their clients who vary in age and fitness with respect . Clean gym with great equipment. Members are all nice and have a great community culture. Its a fun and enjoyable place to workout even for those of us who aren't fit.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Brad , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team and members have made your experience fun and enjoyable! We look forward to seeing you again soon!

Mark Lowien 3 years ago

Fantastic experience: Staff are friendly no big crowds plenty room for training.feel relaxed no body judging how you train or look.good atmosphere. Very happy.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Mark, thanks for the positive feedback. You have been an inspiration to many other members & it's always a pleasure having you in the gym. See you soon.

Ant S 3 years ago

Negative experience: The female manager runs the gym like she is a the governor of a correctional facility; treating members with disdain. If you forget to bring a towel she will harass you to buy a Jett’s towel otherwise you cannot train.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Ant, Thanks for taking the time to provide feedback. Part of our commitment to our members is to provide the best facilites possible & good cleaning and hygeine practices are high on their list of expectations. So it's great for our members to read that our staff are following up on towel use while on shift. We are always happy to welcome guests to Jetts Burleigh, but please understand you will need to follow club policies and match the standards set by our members.

Ryan Martin 3 years ago

Fantastic experience: Staff have been awesome helping me stay motivated and reach my set goals

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Ryan, Thanks for taking the time to review us. Congratulations on your results to date, well deserved given the effort you have put in. You have inspired other members with your hard work & dedication. We are looking forward to helping you reach the next level!

Roy Good 3 years ago

Fantastic experience: Great gym, has all the equipment you need and a good layout. Well operated gym, staff are friendly & the PT’s are very helpful & knowledgeable.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hey Roy, thanks for the kind review, always a pleasure having you in the club. thanks

James Hadfield 3 years ago

Negative experience: Being honest the franchisee operator for this location is a little out of his depth and isn't capable to respond to incidents effectively, hopefully jetts will provide training and support to him as this inexperience lowers the overall usability of the gym.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi James, Happy for you to contact the club & book a time with the business owner to discuss any issues you are having, thanks again & have a great day.

Bec Andrews 3 years ago

Fantastic experience: Clean gym, good facilities

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Bec, thanbks for the great review. We are glad you are enjoing your time training at Jetts Burleigh and look forward to seeing you soon.

Dan Chapman 3 years ago

Negative experience: Daniel

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Dan, we would love some more feedback to gain an understanding as to why the 1/5 start review? Thank you

Martin garnaud 3 years ago

Fantastic experience: Get a great workout in, at your own pace, in your own time, 24/7... Brilliant trainers when you do want or need some advice too....BRILLIANT!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hi Martin, thank you for taking the time to provide positive feedback about your experience with us. It is a pleasure having you in the gym. See you soon!

Dennis Riach 4 years ago

Fantastic experience: Talking to Luke a couple of weeks ago , I have been going there for 7 years, Great staff , equipment all facilities could not ask for anymore, Thanks you guys

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Craig, it's great to read that you are enjoying your time training at Jetts Burleigh. It has been a pleasure having you as a member of the club. We look forward to having you in for many more workouts to come. See you soon.

Switch Moto 4 years ago

Fantastic experience: excellent gym, has everything you need & always clean. Freindly staff & members

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks for the great review mate, pleasure having you in the club. We look forward to seeing you again soon.

Miller Grove-McGrath 4 years ago

Fantastic experience: good gym

Robert Clark 4 years ago

Negative experience: Called in to see about joining the gym today as I was thinking about moving to a gym closer to where I live.. Was served by a somewhat disinterested young lady. Did not offer to show me around but just asked what I wanted. I said that I was thinking of changing gyms and would like to know prices for this one. She told me $29.90 per fortnight. I then asked how much it was for 12 months in advance. She initially said $750 but then looked up a book and said $695. I said that was pretty expensive compared to other gyms and last time I asked (a year or two ago) it was around $500. I was then informed that the cost of living had increased ed hence the cost for 12 months in advance had gone up. I told her that I had a quote from another gym for $450 for 15 months in advance and she just said that I should go there then. I said you are really not in the market at that rate. As I was walking out she remarked "You really should change your attitude" My reply was "gee you must sell a lot of gym memberships if you speak to everyone like that". Needless to say my business will go elsewhere.. The last time I enquired at Jetts it was a different story and I was treated as a potential customer (by someone different) and that person really tried hard to get my business. Thank you for your reply. There are always 2 sides to any story however I also visited 4 other gyms (World, Snap, Anytime Fitness and Global) with a similar inquiry and did not get told that I had an attitude problem. They explained their fee structure by telling me the advantages of joining with them (great service, great equipment, good classes etc) and that the Covid-19 cleaning requirements also added fairly heavily to their operating expenses. Having been a gym owner quite some time ago and being a personal trainer and exercise physiologist (now retired) I have been in and around gyms for many years. First impressions count in any business but more so when there is a lot of competition. I always work on the basis that if I get poor treatment before I spend my money then it will not improve once I do actually spend it. I am sure that your gym has its good points but in this instance my wife and I will be joining one of your competitors. We were actually happy at the gym we are at but just wanted to move to one a bit closer to where we live and there are quite a number to chose from in the Burleigh area.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hey Robert Thank you so much for taking the time to review us....an extremelly disappointing in the experience you had! That being said, we do appreciate that you have provided us some feed-back that we can now address & use to improve our customer experience in the future (yours included if you wish to give us a second chance!). The average cost for a 12month advance membership is $649 which usually does have a joining fee also of $89 which would bring the membership cost to $738, however the lesser fee applies due to the current months deal, which is what the staff member would have been explaining. We do have our set fees and prices as we are a national gym following protocol from the higher powers that be, if you would like to compare what we can offer in comparison to the other gym you enquired about we would be more then happy to discuss your situation with you. We do pride ourselves on setting the bar for exceptional customer service and I am sorry you had a bad experience, the staff member has been spoken to, albeit the story is a little different, by apologising about her attitude, more then happy to have a chat further about the issue if you wish. All the best on your fitness endeavours and sincerest apologies!

Geoff Osborne 5 years ago

Fantastic experience: Good value gym.

Nat Esposito 5 years ago

Fantastic experience: Excellent all round.

Jetts Burleigh Heads
Jetts Burleigh Heads

Hey Nat, thanks for the review, we love it. Great to see you getting stuck into, see ya soon.

M R 5 years ago

Fantastic experience: Staff super friendly, great place to workout,

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Melinda, we love happy members, good to see you back at the GYM & straight back into it. Have a great day

Ian Faragher 5 years ago

Positive experience: Busy in the mornings and small floor plan. Has everything you need.

Daniel B 5 years ago

Fantastic experience: Love the atmosphere. Good place to pump some metal. Music they play is a little annoying though

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Jake! Sorry about the music haha everyone loves to wear headphones anyways :)

Pieter van Heerden 5 years ago

Negative experience: Came to this gym with a friend and got treated like a couple of kids for wanting to look for a trail for my friend and got asked to leave when my friend didn’t have a towel... aswell as my friend has been a PT for years and twice the size and experience of the male PT that was at the counter never have I seen this behaviour at any Jetts before and when asked if we could use the paper towels and spray provided he said “sorry we are really strict about that here” absolute toss head I’ve been with Jetts for 4 years!

Jetts Burleigh Heads
Jetts Burleigh Heads

Hey Peter Thank you so much for taking the time to review us....albeit, less than what we would usually receive. That being said, we do appreciate that you have provided us some feed-back that we can now address & use to improve our customer experience in the future. Given that you have been a member with one of our other clubs for 4 years & your friend is a PT with “years” of experience, we were very surprised to hear that both your friend & yourself were unaware of our requirement for the use of GYM towels. We can assure you that this is not a new requirement or subject only to Jetts facilities, on the contrary, GYM towels are required (& have been for many many years) in almost every GYM world wide. We would also strongly disagree with your comments about the team member you spoke with. We can confirm that the team member in question is in fact, NOT a “toss head” Happy to discuss in detail should you have any further questions.

Chris Cruickshank 6 years ago

Fantastic experience: Really good!...but since new management that is brilliant the place has never been busier :( which is good for business but bad for the mirror staring people increase.

Tac Curt 6 years ago

Fantastic experience: I just want to thank Luke, who manages the gym at Burleigh,. He has the responsibility of making sure everyone hss a great experience while managing many personalities & you certainly get that in a gym atmosphere, from those who feel entitled to those who feel intimidated. My son has a brain injury & has been attending this gym regularly for the past 5years. Luke has had to deal with his emotional ups & downs & complaints from people who are much less understanding & feel entitled, & he's been very understanding & tried to facilitate everyone. I am very grateful & wish his patrons were as understanding. This guy is a great manager unlike the Robina Jetts supervisor.

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks for the review Tac, we will pass on your kind words to Luke, have a great week.

Bill Borthwick 7 years ago

Fantastic experience: Absolutely fantastic facilities great staff

Jetts Burleigh Heads
Jetts Burleigh Heads

Thanks Bill, it is a pleasure having you as a member. We look forward to seeing you soon.

Phebe Daniels 7 years ago

Positive experience: Not the best gym but still good for the price. Could use a bit more equipment or more of the same but still a good atmosphere

Radd Peters 8 years ago

Positive experience: Good selection of equipment, better than palm beach Jetts

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