Goodlife Health Clubs Graceville

Fantastic experience: I've recently started here from another Gym, what a change... Really good equipment and the Staff make you feel welcome... Try it you won't be disappointed

Fantastic experience: Sofia is amazing. Professional, polite, sincere, helpful, and a warm smile. Excellent staff

Fantastic experience: Signed up my 15 yr old daughter on a trial basis. She loves it, other friends have joined. Really happy how staff and management have answered my queries. Great gym and the kid's happy.

Negative experience: Awful condescending phone staff. They will continue to charge you even if you have a medical exemption and are generally unhelpful and passive aggressive when trying to quit.

Negative experience: Do NOT join this club. The staff here don’t know how to communicate with each other and there is constant misinformation being provided. Management does not take any accountability and completely deflects. They send you jumping through hoops to chase your own refund when you have been wrongfully charged. Their payment partner Debit Success don’t know what they are doing either. Feedback such as these google reviews do not get taken on board. I am still chasing up my refund and for my complaint to be resolved almost 2 weeks later.

Positive experience: Staff were happy and informative, Not too busy so easy to get the equipment for training, classes were packed so come early, only one entry and no lift for disabled people to train there, the pool could be used more for classes in summer , I was going their for almost 2 years.

Fantastic experience: Great facility with everything you need, equipment spaced out enough compared to other goodlifes, a really great range of group fitness classes, and very nice staff

Fantastic experience: A fantastic gym with great classes and superb instructors!! My fave classes are barre with MK and Yoga!

Fantastic experience: So impressed my Son and I joined! The staff were welcoming, helpful, bubbly and understanding. Looking forward to working out there!

Fantastic experience: Amazing facilities and staff. Heaps of group fitness classes. Love coming here to train!

Negative experience: I trialled this gym and within the 7 day period I called and cancelled my membership. I have just discovered I have been charged for a whole month, when I was explicitly told if I cancelled during the cooling off period, that no fees would occur. I am disgusted that money has be debited and practically stolen. UPDATE: I have now been refunded. While my issue has been rectified, my review remains true.

Fantastic experience: It is a great, inclusive, safe environment to train suitable for all ages and levels. The staff is always there to help.

Negative experience: Was a member for a year. Workers are nice but the gym isn't worth for the money you pay, the difficulty in communication all the time and dealing with their payment system, debit success. Trust me, just go somewhere else.

Negative experience: Money grabbing gym that won’t let you cancel your membership, even at the end of your contract. Money just keeps coming out of my bank even after they assured me it would be stopped. Bad communication and lack of response when I have tried to deal with this with poor management staff that are unwilling to help. Can’t wait to be free of Goodlife.

Positive experience: I love the club members and staff but I’ve found the equipment is just not up to standard it good but it could be much better I’ve started going to indro good life and to be frank the difference’s are night and day I still like my home club but until the equipment gets better I’m staying at indro cheer’s

Fantastic experience: Lovely atmosphere and inside the gym really clean.

Fantastic experience: Friendly staff. There's usually no wait to use the equipment as its not packed like some of the other gyms. Easy to find everything

Fantastic experience: Been a member for a few years, the environment feels like a comfortable place with plenty of equipment to do all those exercises for your well-being.

Fantastic experience: The friendly environment at Goodlife Graceville allows all members to feel comfortable and inclusive whilst training. Wouldn’t want to go to any other gym!

Fantastic experience: Really lovely atmosphere at this gym. Great facilities and staff. It’s got a great range of equipment and classes too! Would recommend if you’re looking for a gym to go to ☺️

Fantastic experience: I have been using Goodlife Graceville for a bit over a year now and the gym really feels like a community, from the excellent and friendly staff to the fellow gym goers. I reccomend this gym to anyone currently searching for the right gym

Fantastic experience: Well equipped, friendly staff and you never have to worry about lining up to use a piece of equipment!

Fantastic experience: No frills, friendly helpful kind staff, clean. Safe as staffed all the time. Has great gym floor, lots of treadmills and a nice vibe. I’ve been member on and off since 1987.

Fantastic experience: Great gym! The atmosphere is awesome and the staff are friendly.

Positive experience: Decent size gym but the equipment is getting a bit dated now. The free weights and accessories aren't in great condition. Staff very nice.

Fantastic experience: The group fitness classes are on 6 mornings a week and offer a great variety in exercise options. Instructors are well qualified and supportive to everyone, both new to exercise class and the experienced who are wanting to try the next level.

Fantastic experience: I love Graceville Goodlife. It has a casual atmosphere where anyone could fit in. I attend group sessions and like the social aspect of having a coffee afterward. Some of us have been here a long time. Enjoying a swim in the pool after a more vigorous workout is also a plus.

Fantastic experience: Experienced gym user, just joined this one and felt comfortable straight away. All the equipment, classes and help you need to get your body back on track or take workouts to the hard core levels if your at the top of your game. Variety of age groups so all will fit in here. Thanks Brett

Fantastic experience: A friendly gym with groups of all ages. I am 64 and exclusively use the group fitness classes and feel encouraged within the classes. Love the pool addition to membership.

Fantastic experience: I love this gym for the space and the welcoming local community vibe. All ages, genders, shapes and sizes are welcome and even my dog has been welcomed on the verandah! You don't feel crowded and like a battery hen when you use the gym equipment. The pump and barre classes are great. A fun cardio class one morning a week, like zumba, would be a great addition for the morning crew who want to balance their strength training with cardio.

Positive experience: Goodlife Graceville is a friendly welcoming club that caters for a range of gym members from those involved in high level sports competition to those who wish to develop and maintain fitness for daily life. As it is located in leafy Graceville it's possible to run or walk in scenic surroundings before or after a session.

Negative experience: Very old building and multi level layout. In my experience the staff existing of one person wasn't able to answer with any accuracy the location of the Physiotherapist within the gym.

Fantastic experience: Nice and quiet in the mornings.

Positive experience: Small for an expensive gym. Needs more free weight room and less treadmills

Negative experience: How many times do I have to ask you to stop calling me? I was never a member, only an emergency contact yet apparently that is an invitation to keep calling me.

Fantastic experience: Friendly staff

Positive experience: Multiple buckets stacked around gym to catch the rain, classes booked out solid every week days in advance. Restrictive long term contracts with little upside benefit.

Positive experience: Got everything you need for a solid weights or cardio workout.

Positive experience: Great friendly and down to earth staff. The club feels welcoming. But I have to take one star off for lack of new machines, need more push chest and back machines, and better glute and legs machines. A big area is occupied by treadmills that only half seems to get any use. The lockers and floor could use once a month thorough clean. Goodlife clubs, in general, are pretty dirty with grease and grime. Do the cleaners even wipe and disinfect?

Positive experience: Good facilities great staff!

Fantastic experience: Love the Graceville Goodlife... friendly staff and good boxing area.

Fantastic experience: Great staff and nice gym community

Fantastic experience: Monique is so lovely and was amazingly helpful with signing up and settling in. Really good service, I highly recommend!

Positive experience: Good service from staff and machines well maintained and lay out. Unlike other Goodlife facilities they don’t have the sound system blaring so loudly you can’t hear your own music in your headphones without risking hearing damage. Just make sure the person using a treadmill before you hasn’t cranked it’s volume up to 100. That’s how I got stuck with permanent ringing. :(

Positive experience: The stock standard cookie cutter gym. Just a carbon copy of the others gyms in the chain. Nothing special

Positive experience: One of the better GoodLife clubs. Great layout but lacks some of the equipment/space you'd see at some of the larger clubs (squat racks; they have a TRX room but it's limited to a single deadlift pad).

Positive experience: Friendly staff, great timetable for classes

Fantastic experience: Fitness centre

Fantastic experience: I've been a member of Goodlife for almost 2 years and have no intentions of changing clubs. Good quality equipment, friendly and helpful staff, very large gyms with plenty of space and free equipment (never have to wait to use equipment), clean and spacious bathrooms with showers.

Negative experience: They advertise a 5 day pass but they force you to have a meeting first and try to sign you up to a plan before even trialling it. Way too pushy. You should gain the customers trust first and ask what they want. I only wanted to sign up on a month to month as I have busy work schedule. And all I needed was to trial the classes and equipment and see if it works for me and I made this clear but she did not want to listen to me. I am not after a personal trainer. Instead of telling me what to do and tell me I have to sign up first and meet up first she should have listened to what I wanted. Regards Apple

Positive experience: Modern equipments but need to check the closing times different over the weekdays and weekends

Fantastic experience: A very welcoming environment consisting of people of all ages, shapes and sizes. A great range of equipment and classes. Surprisingly more spacious than I thought (after reading Google reviews) - there's a lot of space! Hardly gets super busy so I always get to use the equipment that I want to. Great classes (love the cycle and body pump so far!). Very happy to be a member here.

Negative experience: Gym timings are really odd, this has to be 24/7, they closes at 9 and on weekend only few hours in a day. Waste of money completely

Positive experience: Good service, aerobic classes and instructors. Lots of weight and cardio machines to choose from. Not crowded. Only offers direct debit memberships with no option for casual visits. That is unfortunate.

Fantastic experience: Has an overall friendly vibe that makes everyone of every age and gender feel welcome. The group classes are great as well with enthusiastic trainers

Positive experience: Have been here over a year. Like the classes the fact they have a pool too!

Positive experience: Needs lots more classes better times.

Fantastic experience: Great gym, great classes and trainers. Has extensive free weights area, combat bags, cable weights and cardio. Also a small lap pool.

Fantastic experience: I know it's a little older and a little small but it has the best atmosphere for some reason! And all the equipment you need.

Fantastic experience: Great

Fantastic experience: Great facilities and staff

Positive experience: Good gym

Positive experience: The weight room floor sounds like it's going to give in any time someone put a weight on the floor

Negative experience: Bought a package to start up and 3 personal training sessions. Through very POOR communication from there behalf and me attempting to book with them multiple times over "6 months" I asked to cancel my membership due to them not fulfilling their contract. They would not cancel, put their collection agency (OMG they are relentless) and would not cancel membership or refund my PAID personal trainer fees. I ended up paying out the contract to get away from these criminals. This is the first ever complaint I have ever written about a company. Goodlife Graceville and Goodlife should be ashamed of their service and money grab. Will be following this up with the ACCC with lodging a complaint.

Fantastic experience: Great gym!!!! Awesome community feel and made a great friend there by the name of Tom.

Fantastic experience: Great gym

Negative experience: This is one of the older clubs, in serious need of a refit. It has limited free weights area but a decently stocked functional fitness rooms. The floor surfaces are inadequate for olympic lifts or dead ball work. Classes are on par with other clubs.

Fantastic experience: This is the last remaining Goodlife Club that still has a step class in the afternoon; all other clubs have discontinued their step classes. Also their step instructor is AWESOME! Please keep her coming!

Fantastic experience: Awesome gym.

Positive experience: It's friendly and the staff are also friendly.

Positive experience: Got most things however looking tired and not a very energetic vibe

Fantastic experience: The first friendly gym that I've been to in Brisbane. Great vibe with women in their 30's and 40's.

Negative experience: I would not recommend this place to anybody. This place is a rip off! We are visiting from NYC, and we saw that they have a free pass Online which we have signed up for, we were even willing to pay a weekly fee. The wanted to charge us 20 AUD per day, while their normal fee is 20 AUD per month, and they mentioned that because we don't live here, they would charge us 20 AUD per day, this is JUST theft, what a way to promote your city. We are visiting Brisbane, we have met the most lovely people ever, what a shame to have to deal with a business that is trying to rip off visitors, SHAME ON YOU Goodlife Health Clubs!!!!!

Negative experience: It would seem Goodlife is not so good at meeting their own schedules. I went to Graceville on Thursday night and despite the online programme saying the scheduled classes were RPM at 6pm and Body Balance at 6:15, the cycle class was actually at 6:30 (a half hour of my time wasted waiting for it!) and the 5:15 Sh'Bam class was not listed on the programme at all. Went to Goodlife at Holland Park on Saturday for the 4pm Body Balance class and no instructor turned up.....another 60mins of my time wasted. Goodlife group fitness - don't bother!

Fantastic experience: Very good gym!