Information about World Fitness Cartel
3156, Melbourne
Opening hours
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Welcome to World Fitness Cartel, your premier destination for martial arts and fitness training in Australia. We provide an extensive range of classes designed to ignite the warrior within you, featuring disciplines such as Muay Thai, Boxing, and Brazilian Jiu Jitsu among others. Our state-of-the-art facilities are complemented by comprehensive strength and conditioning equipment ensuring you have everything you need under one roof.
At World Fitness Cartel, we pride ourselves on offering classes tailored for everyone, from beginners to seasoned fighters. Our Muay Thai Bootcamps® are especially designed to provide a revolutionary approach to training, making the art of Muay Thai accessible and enjoyable for participants of all levels. Our professional coaches, consisting of current and former athletes, bring years of experience to ensure you receive the highest quality training.
We recognize that every journey begins with a single step, which is why we focus on beginner-friendly programs that cater to all ages starting from 5 years old. Whether you're looking to enhance your fitness, learn self-defense, or compete, our diverse class schedule at locations in Ferntree Gully, Chirnside Park, and Oakleigh South has you covered.
Additionally, we offer specialized programs for kids through our Academy, ensuring the younger generation learns discipline, respect, and confidence through martial arts. With classes available 24/7, you can train at your own convenience, whether it’s through private sessions or our engaging group classes.
Join the World Fitness Cartel family today and take the first step toward transforming your fitness journey. Your path to empowerment starts here!
Services, Machines and Guided Classes
World Fitness Cartel: Opinions
Fantastic experience: Very good gym, alongside very friendly staff. Special thanks to Bill, for all the help and support on my muay thai journey. Remember the name, I will be champion one day.
Fantastic experience: I have just completed the mauy thai boot camp and it was really good I definitely recommend. The instructors went into great detail about how to do everything correctly and I have learnt so much. everyone is so nice and welcoming.
Fantastic experience: Great gym great environment highly recommend these guys
Fantastic experience: Signed up for boot camp,wasnt sure what to expect,thinking maybee too old,nah that wasn’t an issue with these guys,back into fitness,learning something new,had a great time,awesome coaches,great fun environment,Reese our instructor was straight to the point,encouraging and informative and funny,other coaches that filled in,Amy,Josh,Jack,Taylor,Nai,we’re awesome,patient and informative,do yourself a favour,sign up to the boot camp,highly recommend it,will change you for the better,you’ll get fitness,learn new skills,become more confident,meet new friends ,and feel great
Fantastic experience: Signed up for the gym only membership. Super clean, great vibe & plenty of quality equipment. Unbeatable value for money. Recommended!
Fantastic experience: My Son came in for a trial at WFC and he instantly was made to feel at home. In just a few months He has learnt discipline, focus, made friends and most importantly grown so much confidence in partaking in the kids program. Kirra and her team are Incredibly supportive and encouraging not only with their students but their families as well. I highly recommend this club!
Fantastic experience: i have trained at wfc for over a year and i love it so much, the coaches have really helped me with my training and are very supportive, the staff are also really good and friendly.
Fantastic experience: I’ve been training at WFC World Fitness Cartel with my son for the past three years, and it’s been a fantastic experience. The gym offers top-notch facilities for general fitness, Muay Thai, and boxing, with flexible hours that work perfectly for us. The staff and coaches are professional, friendly, and genuinely invested in helping members improve. My son and I spend at least two hours there every evening, and we’ve made great friends while seeing significant progress in our martial arts skills. It’s an amazing community and a great place to train, whether you’re serious about fitness or just looking for a supportive and welcoming environment!
Fantastic experience: I did a the 4 week boot camp at WFC FTG and absolutely LOVED it!! You'll feel comfortable from the moment you walk in. The staff and coaches are incredible, the atmosphere of the gym is unlike any gym I've been to before. It's honestly so welcoming. I'm looking forward to continuing my fitness journey with them!
Fantastic experience: Recently started doing classes here and it is an amazing environment to train/work in, the community is very supportive and the owners and coaches are so welcoming and will make you feel comfortable from the day you sign up aswell as all the members. Definitely recommend!!
Fantastic experience: There is a great atmosphere at this fight club, coaches are awesome my kids are not only learning how to defend themselves but also respect for others and their self confidence is growing quickly, definitely recommend…
Fantastic experience: Been such a great thing for my kids to get into Especially with all the help of the staff and teachers with the effort that’s been made can tell such a difference when my kids started. If anyone is looking to get into Muay Thai or boxing wfc is defidantly the place to go :)
Hi Matt, So great to hear about the positive impact our training has had on the kids! We will pass it on to the coaches and look forward to seeing more great results in the future :)
Fantastic experience: I have 5 kids at WFC and I must say the confidence they have now is amazing, the staff are incredible and work with the kids. Highly recommend this place, great atmosphere and the owner Kira makes all the time to get to know the kids and parents. This place is family orientated. Love it
Fantastic experience: Just want to say a HUGE thank you to Kirra and especially Alex for helping my son Hudson feel confident and loving his 1st Trial at Muay Thai today, he came out teary with excitement and can’t wait to come back. Thank you so much Kylie
Fantastic experience: I highly recommend this gym for anyone wanting to get fit/ meet new people/ all the way to fighting professionally. I have spent the last 7 years training at WFC and it changed my life completely. I met some amazing friends that are now family to me. Kirra and Dwayne were extremely supportive along my Muay Thai journey. I recommend this gym to people from all ages/ levels and fitness experiences across the board.
Fantastic experience: I recently completed the bootcamp at WFC and couldn’t recommend it enough! Rhys and Tommy were fantastic instructors who made the classes fun and challenging. As a woman, I was initially hesitant about joining a fight gym, but WFC has a welcoming and inclusive atmosphere. Everyone there is friendly and supportive, making it a great place to learn and train!
Fantastic experience: After years of being on the fence wanting to learn muay thai, but never starting, I decided to finally give it a go so I signed up for the beginners boot camp 4 week course. I was instantly hooked. My coach was Rhys, he was assisted by Tommy, the genuine positivity, passion and excitement that Rhys brought to the group was infectious. It was hard work but his approach, attitude and attention to detail put me at ease. The staff at WFC have been really approachable and great, the space is welcoming. Before the first month was up I knew this is where I wanted to be, so I signed up for membership straight away and have not looked back! I am finding that my joy, excitement and passion is growing with every session, credit to the coaches I have had so far too, their passion and energy is infectious, their knowledge and approach is inspiring. If it is something you have thought about trying but have been focused on the busy or intimidated or on the fence about starting, I encourage you to get to this gym and give it a go! (Finally) hopping off the fence and giving it a go has been life changing to be honest and I am so glad I took a chance on WFC! Thanks Team!
Fantastic experience: Absolute legends. Just completed bootcamp with coach Rhys. I absolutely loved his light hearted approach, it made stepping on to the mats for the first time far less intimidating. Can highly recommend WFC for anyone looking to try Muay Thai.
Fantastic experience: Boot Camp is a great way to get introduced to the wonderful sport of Muay Thai. Rhys was a great coach who made the process fun and less intimidating. Can’t wait to continue my journey at WFC!!
Fantastic experience: Great gym, great people
Fantastic experience: Recently signed up at WFC and cant recommend it enough, extremely welcoming and have a perfect facility that caters to all level’s.
Thank you for the glowing review, Tyler! We're delighted that you feel welcomed and satisfied with our facility. We are happy to accommodate all levels and look forward to continuing to provide a positive experience for you.
Negative experience: Unprofessional
Hi Torit, Thank you for taking the time to share your feedback and we're sorry to hear about your experience. There might have been a misunderstanding as we couldn't locate your name in our records. It doesn't appear you have a current or previous membership with us, and we also don't have any record of you ever enquiring with us. We take all feedback seriously and would like to learn more about your concerns. Please feel free to reach out to us directly at [email protected] or on 97585065 so we can address any issues you may have encountered. Kind regards, Dwayne
Fantastic experience: Bootcamp was a blast big shout-out to Rhys for running it he did a great job highly recommended this gym. Excited to continue learning from knowledgeable coaches and peers!
Fantastic experience: Did a 4 week muai thai bootcamp with them had a awesome coach named Rhys, thoughly enjoyed it. If your looking to learn muai thai or how to fight in general this is a good place to start.
Fantastic experience: Just finished up the 4 week beginner training camp and I cannot recommend it enough. It provides you all the basics you need to begin your Muay Thai journey while pushing you physically to give you a great workout. The trainer, Rhys, is also fantastic at his job, with such an infectious energy and love for the sport, he hyped me up for each session. 10/10 will come again.
Fantastic experience: Just finished my Maui Thai Beginner Bootcamp. I can't recommend it highly enough. Very professional trainers, service and equipment. Rhys is a legend! So patient with the beginners and super informative!
Fantastic experience: Learning Muey Thai was a wish for mine for a long time, late last year I decided to go for it and joined WFC. The management, facilities, coaches and community are all fantastic. It is a great space to learn new skills no matter what your age, experience or fitness level is at. Every session is challenging both mentally and physically but you always leave feeling you have achieved something. I highly recommend these guys.
So awesome to hear and glad you could finally start!! We're looking forward to watching you progress Tom!
Fantastic experience: Just started the 6 week strength and conditioning program… Great support and coaching. I feeling on track to meet my goals!! Thanks WFC
Amazing! Thanks so much for your kind words Paul :)
Fantastic experience: Everyone is super friendly and a really fun experience
Glad you're enjoying it Mitch!!
Fantastic experience: Highly recommend joining the beginner boot camp - staff and coaches are very welcoming and accommodating
Thanks so much for the great feedback and recommendation Stefan :)
Fantastic experience: Couldn’t recommend this place more highly.. professional, knowledgeable, friendly staff. They go out of there way to make u feel comfortable and apart of the wfc family.. my 14 year old son recently completed the 4 week boot camp and his experience was nothing short of amazing.. thank u to the team @ wfc..
You're both most welcome Kirsty! Thanks for the great feedback :)
Fantastic experience: Just joined after doing the boot camp. So excited to be on this journey here. Really great vibe and some amazing knowledge and experience.
Fantastic experience: Great experience! Been to a bunch of trials at different places before, but just felt like I was thrown in the deep end and didn't learn much. Here, they teach you from the very basics which makes it alot better. Shoutout to all the staff, super nice and super helpful!
Fantastic experience: Coaches and staff were incredibly enthusiastic and determined to make sure we were all happy and enjoying the experience
Fantastic experience: Both my son and I have joined the gym. Myself having always wanted to try boxing and wanting to get a bit fitter have joined the boxing program. My son did the kickboxing program and has committed to doing it Full-time. The people are friendly and welcoming to new people. Did my first session yesterday and really enjoyed the challenge. I am grateful my son encouraged me to try something new. As well as the staff and trainers I've met so far. If you want something challenging and fun it's worth having a go. Thanks.
Fantastic experience: Straight into the good stuff with great energy coaches. Guards up! Dont forget to breathe!
Fantastic experience: The team at World Fitness Cartel are some of the absolute best and down to earth people you will come across. Completed the 4 week muay thai beginner class and couldn't recommend it highly enough. Anyone afraid of giving muay thai a chance should definitely give these guys a shot as you will not be disappointed and feel very welcome from your first session.
Fantastic experience: Took a chance on a boot camp and came out loving the the fact that the coaches make you feel powerful and skilful (even though that’s far from the truth!) The Gym is a really great group of people and once you start some momentum with classes, you really miss them if you don’t show up for yourself! One of the best decisions I’ve made this year.
Fantastic experience: I thoroughly enjoyed this four week program, and would highly recommend for those new, or coming back into the scene after a hiatus. The team, Allie, Ben, Kirra (and even Rhys ) were brilliant, and created an encouraging, supportive and challenging environment. Heaps of fun, solid work outs and a real taste of what Muay Thai can deliver! You rock guys!
Fantastic experience: Me as a 36 year old taking part of a high level of fitness journey wasn’t easy mentally. But with the the staff and their experience they made it very easy and fun from the start for me to keep committed and going further with my WFC career. If I could give more stars it would get more definitely. I highly recommend WFC Ferntree gully to all and any age. Join the fun group and push your self to the next level.
Fantastic experience: World Fitness Cartel is an incredibly welcoming community starting with the amazing Allie and Kirra who treat you as if you have been apart of WFC for years. Their trainers are knowledgeable and break down techniques for all abilities in their sessions, providing consistent feedback to improve your skills. With so many aspects, from Muay Thai, to Boxing and the weights area, this is a gym that includes all the benefits and the community to match.
Fantastic experience: A+ and a triple tick for service And coaching Would recommend this place
Fantastic experience: Amazing experience. Ally and Ben are so engaging and make the classes super fun. Lots of thought go into the programme. Very safe and accepting environment. Would absolutely recommend.
Fantastic experience: My experience with this gym and it's community made me overcome the self disbelief of ever stepping into a sport like Muay Thai. Once I finished the Muay Thai boot camp, I was left with confidence to build myself through the future training the gym offers. Take the risk you won't regret it. :)
Josh, that is so awesome to hear! This is one of the many reasons why we created the the Muay Thai Bootcamp. Can't wait to watch your progress from here!
Fantastic experience: It was very good great community Would recommend giving it a shot
Hey Reilly, thank you so much for the nice review and we're wrapped to hear you had such a good experience :-)
Fantastic experience: Great gym, Friendly coaches, positive environment. Absolutely love this place!
Hey Trevor, thanks for you kind words. We're all chuffed to hear about your experience and we're looking forward to watching you crush your goals!
Fantastic experience: I cannot recommend this club more highly. A membership here isn’t just a pass into to a gym, it’s access to a community that’s full of opportunities to grow, better yourself and make strong friendships along the way. Also as a female in a male-dominated sport I’ve only ever felt comfortable and empowered. Oh, and I’ve developed a healthy obsession with Muay Thai here too! The coaches are masters of their craft and equipped to help you achieve your goals no matter what they are.
Thanks so much for the stellar review! We love having you a part of our team :)
Positive experience: Awesome people! Awesome place!
Thank you so much Trent! You're awesome too!!
Fantastic experience: bootcamp was a lot of fun, the coaches made it very easy to learn muay thai
So glad to hear you enjoyed it Brandon!!
Fantastic experience: amazing community, great if u have no idea what you’re doing or just wanna have some fun! rhys is good too ig
Hey Tahnee, So glad to hear you’re enjoying yourself! More fun to come :D
Fantastic experience: Just finished the Muay Thai boot camp which I enjoyed so much all through out. Great culture at the gym, great programs and great teaching by Allie and Rhys!
Hey Dan, Thanks so much for your kind words. Pumped to hear you enjoyed our Muay Thai Bootcamp, and our fab coaches!!!
Fantastic experience: Cannot express my love enough in words for this gym! The culture is strongly family orientated and you will be made to feel comfortable from day one no matter your skill level. I started just under two years ago with no experience fighting whatsoever or intentions of fighting! This year I took part in a 12 week fight camp with Dwayne where we hustled 5/6 days a week in preparation for a fight. Without a doubt one of the best decisions I’ve made, I was pushed to limits I didn’t know I had in me, learnt some real discipline and made some great relationships throughout the experience! Much love to the team at WFC
Thanks heaps to the kind words Dan. You've certainly had an awesome journey so far. Looking forward to see what the future brings!!
Fantastic experience: At the start of 2020 I was in a pretty rough place mentally and was really struggling with my weight also. Then after seeing a bunch of adds on Facebook I was convinced to try out a Muay Thai beginner bootcamp, and I instantly I fell in love with Muay Thai and all the people involved. I made friends for life instantly, this is now legitimately my second family. They did the most possible to stay engaged over the covid debacle with online content and I went from having no interest in fighting whatsoever to now just recently competing in my 6th Cartel Wars Amateur event and now I can't stop. So I definitely recommend you come down and talk to the girls at the desk if you're keen on trying something different and meeting heaps of new friends, you won't regret it ❤️
Fantastic experience: Awesome coaching and environment, definitely recommend the boot camp for anyone that wants to start Muay Thai or even just for fitness. Try it out!!!
Hey Roy, Thanks so much for the awesome feedback. Looking forward to seeing what's to come on your new journey
Fantastic experience: Honestly I don't know where to start, I came in a lanky unfit 30y.o thinking I wasn't going to far at all, but the last 4weeks at wfc's bootcamp has changed my life, sparked a passion I didn't know I had in Muay Thai, broke down my walls of being to shy or embarrassed to learn something new, and have already made friends that I can call family. This place is the go to wether your a complete beginner like myself or been training for 9 years, WFC is the place to do it.
Fantastic experience: Just completed the 4 week boot camp and gotta say, worth every dollar. Training under coaches Allie and Rhys was a great way to start Kickboxing, they’re both knowledgable, friendly, helpful and great for a laugh, their training routines mixed with witty attitudes is a big reason why I’m staying on. Boss Lady Kirra is a friendly, insightful and chatty person who honestly made me and I know a lot of others from our class feel right at home. Everyone I’ve met at WFC is fantastic and I look forward to each and every session. If you’re looking to start or get back into kickboxing and want the perfect beginner classes, call WFC and ask about their boot camp, you wont be disappointed!
Hey Josh, That's brilliant and exactly what we strive to deliver over and over!!! Breaking down barriers and encouraging more people to have a go at something that can seem scary, but really isn't! Thanks also for the kind words about our team. We'll be sure to pass it on :)
Fantastic experience: Just finished Muay Thai Boot Camp. It was a fantastic experience, with good fellow students and trainers. Looking forward to the future journey. Highly recommended!
Fantastic experience: I’ve never been someone who enjoys the gym, but I started training at WFC in June this year. I have since become part of an amazing community of supportive people who love to come in and train and have fun. It’s seriously like a little family. I even got the confidence to step in the ring and spar for the first time ever. If you’ve ever thought about starting Muay Thai or boxing, 100% do it. ❤️
Thanks so much for the lovely review Amy. It's so good to hear we've played a part in getting you moving, your confidence and finding a bunch of like minded people!!! You go girl!!
Fantastic experience: I’ve been part of the WFC family for almost 2 months now - I can honestly say I absolutely love it! No class is the same as the other and 60 minutes feels like 15! Everyone is so welcoming and make you feel so comfortable too!
So glad to hear you are loving it Victoria!!! Clearly the saying 'time flies when you're having fun' is true :D See you in the club!
Fantastic experience: Been looking for a place to get back into fitness , somthing that suits my work time And benefits my fitness , and from the get go , the place were great and easy to deal with and communicate with them was smooth and easy , training times are suitable , and during training there is a high professional level of helping you individually even if u with whole class , your not just a number . Highly recommend them , Amazing . Community
Hey Sam, Thanks so much for saying that. We all strive to provide the best atmosphere for our students and members. Awesome to hear we're hitting the mark :D Looking forward to watching your progress!
Fantastic experience: Have loved the experience at WFC! Just finished the 4 week introductory program which I was a little hesitant to start and the trainers have been fantastic, went into everything in detail and always went out of their way to make everyone feel comfortable. Shout out to Allie and Rhys who have been amazing. Definitely recommend!
Amazing Ebony!!!!! So glad to hear you had such a good time. Can't wait to see where you are in 6 months time!! We will pass on your Kudos to Rhys and Allie too :)
Fantastic experience: I have done rhe boot camp was so good everyone was so friendly and great at instructing everyone on the traning . I will move on to the next step of training ....My 5 children are absolutely loving every single training.... The trainers are amazing with the kids 3 of my children are on the spectrum and need a little extra attention and they are just loving it keeping them focused and have some more confidence within themselves Thank you wfc keep up the great work......
Thank you so much for your kind words Magda!! The kiddies are awesome and it's great to hear in such a short time they're already carrying themselves better and experiencing positive changes :) More to come!!
Fantastic experience: One of the best gyms in Melbourne Great teachers, Great staff Great environment to Train in
Hi Nathan, Thanks so much for the kind words and we're stocked to hear you're having a good time!! Looking forward to seeing your progression!
Fantastic experience: Awesome gym with amazing coaches and friendly staff, I’ve learned so much in such a short amount of time and all the coaches are very patient and friendly when explaining things, highly recommend this gym!
Hey George, We're pumped to hear about your awesome experience so far and thanks so much for the recommendation :)
Fantastic experience: Just finished week 2 of the Muay Thai Boot Camp and I can't speak highly enough of the staff, trainers, other fighters and facilities. I was apprehensive at first, walking into a fight gym, but I was greeted with friendly and knowledgeable staff and felt comfortable instantly. After starting my classes, I was pleased and relieved to see other people in my older age bracket just starting their Muay Thai journeys as well, mixed in with younger people all starting from the bottom together. The trainers ability to deliver excellent direction to all ages, all levels of ability and to both men and women alike is a reflection on the professionalism of the owners, credit to them on an exceptionally well run fight gym.
Hi Matej, We're so glad to hear about your awesome experience. Starting any martial art at any age is hard, and our aim is to break down those barriers and bring the benefits of martial arts training to as many people as we can. So great to see we've succeeded so far for you. Good luck with the rest of your journey, we're looking forward to being part of it!! The WFC team
Fantastic experience: Best gym I have ever been to and will continue to train at! Taught me how to hold and hit correctly and most importantly the culture of the gym is inviting and friendly!
Thanks so much for the feedback Rhys, it's great to hear this kind of feedback and we'll continue to keep delivering :)
Fantastic experience: I started training at the World Fitness Cartel in the Muay Thai boot camp and have continued on from there. As a middle aged dude who has never done anything like this before, I was apprehensive about my fitness and skill levels, but have thoroughly enjoyed the experience. The trainers are patient and focused on lifting all skills and technique in the class and work you hard. The facilities are clean and well put together.
Hi John, Thanks so much for your kind words, we're thrilled to hear you enjoyed the bootcamp experience and found a love for training Muay Thai. See you in the club!!
Fantastic experience: Great gym, lovely staff, super friendly
Thanks Oliver :)
Fantastic experience: Staff are super friendly and always helpful!
Thanks Jem!!!
Negative experience: Staff are abusive to parents and kids. Plus, communication is terrible. Tried calling, leaving messages with staff, only to go months without an answer (until the abusive calls started). I have the voicemail and phone call recordings, of the abuse, from the owners wife.
Hi Zak, It's really disappointing to see that you felt the need to tarnish the club your son has been a part of for 4 years by leaving defaming and untrue comments here and on other platforms. All because of a change in fee structure and some miscommunication which occurred as a result of an internal management change. For the latter, we apologise. Jeff has been with us since 2018, has improved year on year, is one of our highest ranked juniors and has grown into an exceptional young man. We've never seen anything but happiness as he grew within the club, and achieved his goals. As we tried to communicate, Jeff is always welcome back in the club and we're happy to do anything to accommodate him, however we won't tolerate any abuse from parents directed at our staff, coaches or others within the community. If Jeff would like to start training again, he and his mum can come down and we'll see how we can help make it happen. Should you wish to discuss anything further, feel free to make an appointment to come down to the club and chat with me personally - 9758 5065 Dwayne
Fantastic experience: If your looking for a coach, look for Ben Watson. He is absolutely fantastic. I wouldn’t be looking anywhere else. Big props Ben.
Thank you so much for your kind words. We'll let Benny know!
Fantastic experience: Not a bad gym had wanted to go for around 4 years and was expecting a good class and learning alot. In the 3 weeks (6 sessions) while I was there I saw dramatic improvement in my technique and power, a very big surprise. I very much recommend this gym for teen kids for either self defence or just to learn how to fight since it's an inviting and welcoming community and the kids are very supportive of each other.
Fantastic experience: My first visit here and I've experienced nothing less than I've expected: friendly people, smiling faces, cleanliness and warmth! I like it!!!
Fantastic experience: Perfect!
Negative experience: My son had attended this kick boxing Centre for 2 years. We have always supported local business in every way we could, buying all the merchandise from here, attending all paid events and contributing to fund raisers. I had paid upfront for the whole year for my son to undertake 3 lessons per week as he really enjoyed the sport. We had purchased new shin guards form WFC paid $90 and after his second lesson they came unstitched and was told from Kirra that my son was putting them on incorrectly. She made me call the supplier in QLD to ask for a refund. She tried to pass on the buck to me as she did not honor her product she sold to me. The supplier agreed to refund WFC after telling me that Kirra should have been the one calling them directly, not myself. This purely shows an inexperienced operator and no care for the customer. Shortly after covid 19 came into play and we could no longer attend the center just like everybody else. Before term 3 was about to begin, I phoned her to ask if she could refund me the remaining last 2 terms as we would not be attending. Kirra replied by saying that she had to discuss this with Dwayne and she would get back to me. This never happened so I made contact again and Kirra refused to refund me any part of the fee in which I had paid. Kirra had informed me that I should read the website of WFC as it states no refunds are given. This was added during covid 19 to not be liable for refunds. Not to mention in the 2 years of attending this center I have never been issued a receipt for the up front payments nor any merchandise I had purchased or any form of contract. As you have NOT been a business owner long enough, let me educate you,that as per the ACCC a business must provide a receipt for anything over $75. You have failed to do so. I just want to put it out there to everyone reading these reviews that it"s important to know these things and know that NEVER PAY UPFRONT like I did. If these were good loyal people they would have done the right thing and helped me out, and I may have returned. But when you are greedy and money hungry people will speak up and inform other members of the community. Other parents kids who also attended from my sons School as well, had also left once they were informed of our situation. I guess that's why this business is trying so hard with paid advertising to engage more people. And if you do try to contact me to offer me a refund, or to take this review down, you got no hope..... Keep the money as it was never about the money, its about the principal. My son will go elsewhere where he is appreciated! I also find it amazing that there is another 1 star review mentioning greed!
Hi Mia, Thanks again for getting in touch. I did reply to the same message from Mario last week, but it's been removed, so I'll give you the same info here in case you didn't get a chance to see it. I did mention that I'm more than happy for you to pop past and discuss any concerns in person. Anyway, let's address all your concerns above again for clarity on the situation and subsequent review. The process from Punch Equipment with any faulty equipment was (at the time) for the customer to use the online warranty claim system on the Punch website. It was certainly not an attempt to 'pass the buck'. This process was advised to us at the time by Ash Sparkes from Punch customer service. His contact number is 07 5522 1333 should you need to clarify. I agree that the process was cumbersome however we can only do what is instructed to us as resellers of Punch Equipment. That said, the claims process has since changed to be much more customer friendly. It's unfortunate that you had to process a claim during the time where it was quite difficult. With regards to upfront memberships, these are sold at a reduced rate and are in fact non-refundable. These guidelines have been in place for the past 6 years, and yes, they can certainly be found in the club or website terms and conditions. With the unfortunate development of covid-19 and subsequent restrictions we made the decision under the circumstances to suspend upfront memberships offering a credit of training for any unused time once Melbourne was out of lockdown. I do believe this was communicated to you and all members at the time. Being a small business we had to make some decisions (as many others did) to ensure we still had a great club for everyone to come back to. As a small business owner yourself Mia who was lucky enough to keep working throughout the lockdown, I'm sure you understand. We have a hugely supportive community at WFC that wanted as much as we did, to ensure the club survived throughout the 9 month closure. So much so that almost all of our members continued their direct debits in support of the club for the entire duration of lockdown! That is just mind blowing and we cannot thank them enough! I'm sorry to hear you did not feel the same. With regards to receipts Mia, as previously mentioned we are an eco-friendly business that minimises paper use where possible. All purchases are put through members accounts and can be printed on request at anytime. We do this for many members for tax and insurance purposes. I'm sure that's clarified all your points above, but should you like to discuss further please pop past the club and we can chat in person. Good luck to you and the family with your move to Qld and best wishes for the new start. Dwayne
Fantastic experience: Best gym I've been to! Great environment and fantastic workout! Love it!
Fantastic experience: Well equipped gym, has all the essentials and then some. Since most members go for the classes, there's always a free spot in the weight training area, which is a win for me!
Fantastic experience: Fantastic gym, will amazing members staff and coaches who encourage you to get the best out of yourself. Holly at reception was excellent, organized and professional. The gym as a whole is run well, coached well and is a family. The WFC experience has changed my life for the better
Fantastic experience: Great atmosphere, well equipped and awesome team!
Cheers Matty
Fantastic experience: The gym and bootcamp program has been everything I wanted and more. The hybrid of learning Muay Thai whilst getting fit is made easy for you at this gym, and I cannot stress enough how friendly and supportive everyone there is - no ego's, but all hard working skilled people. Moreover, if you are lucky enough to get Brit as your coach, she will bring consistently enthusiastic, well thought out, and considerate attitude to each lesson. The gym on the whole has a great rustic feel too, the best decision i've made this year by far.
Thanks for the kind words Ary. We're stoked to hear you're reaping the benefits of our training model, even despite the "great lockdown of 2020 " Catch you in the gym!!
Fantastic experience: WFC is a great place to train, I started recently and they do a great job of making you feel welcome as a beginner. They even went the extra mile by giving me a call after I signed up to see how I was doing, and they check in via email as well. These things show that it's a business run with love and care, and that they appreciate their members - well done guys
Hi Tim, Thanks so much for your feedback. It's awesome to hear how our new students are getting on. It's #1 on our list to really make sure each student progresses and is getting the most out of their training. "Set and forget" definitely isn't in our approach :-) Looking forward to watching your progression over the coming months - Catch you in the club!
Fantastic experience: I purposely waited to finish my bootcamp to give my review. I have been to other Muay Thai gyms and generally the approach was to get in and get your hands dirty which was a very poor approach as my technique was poor and I felt awkward to even throw jabs let alone kicks. The classes put together by Dwayne is just spot on. It's made to ensure that the students are not set up to fail before they even start. Obviously Muay Thai is not for everyone but they seem to offer BJJ and MMA and have a gym as well. I thought the cost per week is reasonable considering a PT session is at least 50 bucks anywhere if not more and their membership fee covers unlimited classes etc. The other issue I have had at other gyms were egos. I think with the way Dwayne has done his classes, it ensures people come up generally at the same level which I think is great for a beginner.
Hi David, We're stoked to hear about your experience at WFC and also for your kind words about our beginner program and delivery. Dwayne has been around a long time and it was (and still is) his passion to create and deliver our curriculum which is nurturing but also develops all the "tough" elements of Muay Thai in each and every student, in a tiered learning approach :-) We'll catch you at the gym soon! The WFC Team
Fantastic experience: Amazing fight gym with a great culture. Everyone is friendly and happy to help newbies become fighting fit. Dwayne the head coach is an amazing person and a great mentor. He has helped me loose ten kilos in 2 months through his 6 am morning muay thai classes. An epic way to loose weight and learn self defence. -Manny
Fantastic experience: I love this place. I started 2 years ago with 2 classes a week and now im there almost every night. It's community at WFC and everyone is super friendly and helpful. I have met some of my closest friends here and have learnt more than just how to throw a heavy kick. I would recommend this place to anyone.
Fantastic experience: After looking around for a gym to get myself back into Muay Thai and quickly found myself taken in as part of the family. Now 2 years into it and the gym is my second home and my fellow members my family. WFC recognises what path students are on for their Muay Thai journey and guides them individually every step of the way. Classes are structured to give attention to each individual student in a hard working but fun and rewarding environment and opportunities are given for those who want to step up their game where they'll spend a lot of time with our head coach to give them the best chance to develop at a higher level. Now as part of the coaching team I aspire to become as good a trainer as the other head trainers here who have helped me grow in my skills and as a person. I couldn't recommend this gym any higher as it has changed my life for the better and in return I strive to do the same for my beginner students.
Fantastic experience: The most friendly and welcoming gym i’ve been a part of. People come for the training, and stay for the friends. The team at WFC provide training to all comers of all experience levels, and the culture is like no other. If you’re looking for a place to train in martial arts or simply get fit, this is the place.
Fantastic experience: Fantastic place to train with a genuine camaraderie among the members. The coaches all have their own unique style of training and are all invested in the development of their students.
Fantastic experience: Very friendly staff great place to train would recommend to anyone
Fantastic experience: Did one personal training session with Dwayne around June 2018 and been hooked (no pun intended) ever since. Joining wfc was by far one of the best decisions I’ve ever made.
Fantastic experience: Amazing, they make you work hard and there’s so much to do. I highly recommend it
Fantastic experience: BEST GYM !! Clean and very neat facility and equipment. Outstanding staff and trainers that provide on going support. Killer muay thai classes and never disappointed in the music .. Love this place
Fantastic experience: Fantastic place to train, everyone is so welcoming and patient. Its feels like im training with family and i love it!
Negative experience: Nothing outstanding about this gym. More interested in money. Non genuine staff. Don’t recommend
Hi Adriana, After 12 months and some great boxing sessions we’re sorry to hear you feel this way. We encourage you to pop by the club and discuss any issues you may have and as long as they fit within our policies and procedures, we’ll do our best to resolve them. We aim to be as transparent as possible with these by outlining all important info on membership agreements that are completed by our members, along with having important policies readily available on our website too. Once again we’re sorry you haven’t had the best experience this time around but would love to have a chat with you in person and see how we can improve. Cheers, The WFC Team
Fantastic experience: Brilliant boutique gym! If you live in the area and want to train with a great bunch... look no further. The place is never over crowded either! The owner & staff are always close by to help you out! Well done WFC.
Fantastic experience: Trained here for a week while i was in Melbourne, the equipment is great, the setup is fantastic and the staff are wonderful
Fantastic experience: Love how the class welcomed a variety of different skill levels. Definitely would come back and recommend to anyone wanting to try out a unique way to get fit and strong!
Fantastic experience: Great cosy little place to train. I was a beginner in this class and was given exercises to suit my level! Was great cardio and boxing training!
Fantastic experience: I love to punch and kick stuff!! WFC is such a cool environment to learn in and workout. Great instructors, all the members are really friendly and welcoming too. No egos which is hard to find. 5 stars
Fantastic experience: I was looking for something different to mix up my work out for the week. Thought I would try Muay Thai even though I had no experience whatsoever. The trainer (Dwayne Harris) was really patient with me and gave me a personalized lesson in some basic skills and made me feel comfortable with the different things we had to do. He was very helpful in making sure my form was right so that I did not injure myself. I loved every minute of the class as I felt I got a really well worth it workout session. Definitely will be going back to World Fitness Cartel! :)
Fantastic experience: awesome Gym ...... If you want to get Fit i really recommend ,their classes are amazing !
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