
Snap Fitness 24/7 Mulgrave-Waverley Gardens

Information about Snap Fitness 24/7 Mulgrave-Waverley Gardens
3170, Mulgrave
Opening hours
- sunday: 0h-0h
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- tuesday: 0h-0h
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- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Australia about Snap Fitness 24/7 Mulgrave-Waverley Gardens:
Snap Fitness 24/7 Mulgrave-Waverley Gardens is a fantastic gym located in Mulgrave, Australia, ideal for anyone seeking a supportive and well-equipped workout environment. Here are some key features that highlight why it's highly recommended by its members:
- Quality and extensive equipment suitable for a variety of workouts.
- Open 24/7, providing flexibility for members to train at their convenience.
- Friendly and helpful staff who create a welcoming atmosphere.
- Clean facilities and a well-maintained environment, contributing to a positive experience.
- High availability of free weights and machines, ensuring minimal wait times.
Most members report feeling comfortable and well-supported while training here, often praising the positive community vibe. Some have mentioned the helpfulness of personal trainers and the engaging group classes that motivate them to apply themselves better.
However, it is worth noting that a few users have expressed concerns about the cancellation process and the clarity of membership terms, advising prospective members to thoroughly read the contract before signing up. Despite this, many agree that the overall experience at Snap Fitness 24/7 is overwhelmingly positive.
Services, Machines and Guided Classes
Snap Fitness 24/7 Mulgrave-Waverley Gardens: Opinions
Positive experience: The gym has solid equipment, perfect for getting in most of your workouts. If you hate waiting for machines, this is the place for you. It’s quiet, with plenty of free weights and machines, and there are usually only five to ten people around. If you’re local and looking to change up your routine or start a healthier lifestyle, this would be a great home gym. Highly recommend! The only downside is that some gym-goers don’t re-rack their weights, otherwise I’d easily give it five stars.
Fantastic experience: Gym has great equipment and super friendly staff
Fantastic experience: Clean environment and full fitness equipment. Highly recommend
Positive experience: Great gym, nice place to work out, I think the aircond also improved since my last visit (March).
Fantastic experience: Great place to workout and friendly!
Fantastic experience: I found this gym to be clean, good use of equipment and friendly staff
Thanks Bruce members like you make this gym an amazing place to be!
Fantastic experience: Great gym love the vibes would recommend 10/10
Thank you for the amazing review and remember you help us maintain the positive vibes so thank you for that too =)
Fantastic experience: Great environment and helpful staff!
Thanks for the stellar review!
Positive experience: No frills gym, clean, well stocked and not too busy early.
Positive experience: The Gym is okay for ppl who just wanna exercise regularly, a little bit weak on upper body strength training equipments imo. Otherwise it is a chill place and not crowded most of the time. Open 24/7 is a big plus. Signing up is easy and hassle free. I got an email confirmation of the contract, which is good. Upon cancellation, I have questions about the extra 30 days fee. I stated that I am moving out of the area in a month, hence giving the gym 30 days notice. Ask if I can set my contract end in a month hence I can still use the gym in the meanwhile. The gym told me if I wanna cancel it in a month, I have to come back in a month to do the paperwork because when you cancel, you have to cancel on the spot. Hence I just paid that cancellation fee and the extra 30 days fee and return the gym access card. Feel robbed got charged that extra 30 days fee for nothing. I went home and checked the contract, it actually states that I have access to the gym 30 days after the cancellation. It would have justified the 30 days bill. I don't think I need to come back in 30 days to cancel if I wanna keep my gym access til then as per the contract. The gym didn't say a thing as I return the access card. ----- In short, the gym overall is ok for entry level gym ppl; open 24/7 and not crowed is a great plus. Ask to read the contract before signing up and read it yourself instead of relying on staff members to explain it. And bro you still haven't sent me the confirmation of cancellation email as you promised on that day. Contract screenshot attached.
So sorry Sasha, we do remember this situation and we thought we had explained the 30 days notice to you during our explanation of the cancellation process. When you canceled you gave over the gym keys and we thought it was because you were choosing not to use the 30 days due to travel so we accepted the key and disposed of it for you. Generally members who cancel at the gym keep their tags they are not required to return them. Due to the mistake we are happy to give you the 30 days access again to make up for the misunderstanding.
Negative experience: Worthy to bring these guys up to consumer rights victoria. Signed a contract for 12 months ending 3rd of July, I have submitted 1 month notice of cancellation on 3rd of june, as per contract on my hand. But then I was being told today i need to continue the contract until 3rd of August as notice needs to be start from end of contract. This is genuine unethical business, they advertised the contract is for 12 months but in fact needs to be continued for 13 months at least. Worst is I was being told on 3rd of June by the manager in person this will be cancelled on 3rd of July thereafter but then being called today saying they cant charge my card ( very bad attitude by asking for money directly without stating its reason in the first place ). Shame on those guys and I will get this reported. Obviously lack of communication between team members too.
Benny, Sad to see you post one star when this is the second time you joined our gym. You know it isn’t a one star gym. Just a revenge review for you trying to mislead us. Sad. Your membership payments started on the 3rd of Aug 2023 making your 12 mths complete on the 2nd of Aug 2024. We tried to explain this to you but you wouldn’t listen. Your debit failed on the 6th of June. Messages have been sent to you and ignored. We do try our best but it is hard to explain something to someone that doesn’t want to listen and over talk. We wish you all the best.
Fantastic experience: Best gym in the area, manager is deadly an very friendly
Negative experience: Cheaters alert!! Make sure you check the contract before signing as they won’t tell whole details and to get every penny they will rip you apart for it.
Thanks Ashish Sorry to see you post this. All of our membership terms and conditions are emailed to you when you son and are displayed when you are joining. So not sure what you mean. No one has cheated you.
Negative experience: Watch Out: Cancelling Snap Fitness Waverley Gardens Membership is a Hassle! So, here's the deal with Snap Fitness at Waverley Gardens: signing up? Easy peasy. But when it comes to cancelling? Good luck! It's like they've made it their mission to make it as tough as possible. First off, if you're a newbie needing a bit of a helping hand to get started, don't hold your breath for support. And the manager? Let's just say his attitude could use a serious upgrade. Not exactly winning any awards for customer service. Let me tell you about this ridiculous situation with my son. Had to get two memberships just so I could be with him after hours because he was under 15. Now he's old enough to go solo, but trying to cancel mine? Might as well be banging my head against a wall. Been trying since December, and still no luck. Long story short, while Snap Fitness might seem all shiny and convenient at first, cancelling is like trying to break out of a straightjacket. Think twice before jumping in, especially if you might need to make changes later on. 7/3/2024 - Week gone still on the process cancellation our memberships. - Nine emails has been sent back and forth still trying over charge me with cancellation fees. -What's worse is that because I left a review on Google, the owner called me and threatened me instead of helping me with my cancellation. That's not cool. - If anyone else goes through this, please think about reporting it to the Australian Competition and Consumer Commission (ACCC) to help stop others from getting scammed. Let's all work together to keep things fair and make sure businesses are honest. Updated on 19/06/2024 Updating my review just after the owner's reply. Please check the screenshots so you can see how much they lie and how dishonest they are. How hard they make you cancel your membership. Be very careful if you are planning to sign up; cancellation will be a nightmare. Now who is lying here
Prasanna You should really tell the truth and not lie. You joined with your son to train with him on a 12 month membership option. You had the choice to chose a mth by mth membership but you didn’t. Then you wished to cancel your membership but came in when we were unstaffed. You threaten one of the Personal Trainers while they were doing a session with another client and then posted this review. You then called us when we were not staffed and left a message. We returned your call and asked for you to come in during staff hours to discuss or email us your request. Weeks went by and we haven’t heard from you. We then recieved an email and we processed your request. You should be ashamed on trying to hurt a small business due to your lies. When a client joins we offer a free program for a client and the snap app which has loads of information. The problem with you is you come after staff hours and wouldn’t book an appointment for a trainer to go through a program for you. And on top of things your son is still a member. So if we are a one star gym why is he still a member? We wish you all the best but please tell the truth instead of just doing a revenge review because you made a mistake. And for the public have a look at his other reviews. All one star. Very trustworthy person lol You have made up screen shots of emails that are not from us. Shame on you.
Fantastic experience: No longer a member here, but during my times at Snap Fitness it was really good. I have been a member here twice. The second time around, the equipment had been upgraded with new squat racks and new machines. Renovations had been done, and everything looked fresh. This is recent, so everything looks new. Lee the manager is very friendly and helpful. It is a convenient gym as it's within a shopping centre, so I could always grab groceries after going to the gym. Highly recommend :)
Fantastic experience: Awesome staff, great equipment
Negative experience: Rip off. Was told I could cancel my membership after three months. When I went to cancel after three months, the manager said I have been locked in for 12months and had to pay the difference. Felt cheated, especially after explaining the financial crunch being the reason. Beware of such corporate chains.
Hi Ro, The membership option you choose was a min 12 month term. This is why you didn’t get charged a joining fee and took up on the current (at that time) special. Like all min term membership options there is a cancelation fee if you cancel within your min term. The membership form was emailed to you when you joined showing you the membership option you choose. The gym is not a rip off as you have stated. You have only given a one star review because you have tried to get out of your contract without paying. We did offer you a extended suspension with no fees but you didn’t want to do this. You should really do a proper review not just a revenge review. We wish you all the best with your health and fitness.
Fantastic experience: ❤️ I love this gym
Fantastic experience: I’ve been a member at Snap Waverley Gardens for 8 years , the staff are always friendly! The gym equipment is well kept and clean. I feel comfortable working out here :)
Fantastic experience: Awesome gym, friendly staff. Always clean and good amount of equipment etc.
Fantastic experience: My experience with Lee the Manager at snap fitness Waverly Gardens has been positive. He has been very helpful and always willing to lend a hand and show me the ropes with the equipment. Love the place and keep up the amazing work.
Fantastic experience: Nice and updated equipments!!!
Fantastic experience: Great gym with great equipment and clean !
Fantastic experience: Great gym with plenty of equipment. Friendly staff. Convenient location.
Fantastic experience: Great gym with all the facilities needed. Staff are welcoming too.
Fantastic experience: Good gym with friendly staff
Fantastic experience: Very nice
Fantastic experience: Great staffing + trainers, well layed and great variety of machines. The vibe is nice and chilled and you have no trouble getting that epic workout in and dusted ✌️
Thanks D! We are so proud of the vibe we have created. It all comes down to the members being awesome!
Fantastic experience: Great staff that are attentive
Fantastic experience: Go during off-peak and you get the full gym to yourself.
Positive experience: all the weights and equipment you could need. great staff and very quiet so you never have to wait for equipment.
Thanks Stephen thanks for the kind words.
Fantastic experience: Love going to snap fitness the staff are friendly and kind i train with Domenic, he is the best PT, great program he creates for me and also knows what i like to do for training Would recommend to anyone trying to achieve their goals
Thanks Andrew! So glad you love the gym and Dom. We appreciate your support. Keep kicking goals.
Fantastic experience: Great gym as always have room and no big heads who love the mirror. Well worth joining.
Thanks Luke! Glad you're loving the club. We appreciate your support.
Fantastic experience: Good clean gym with friendly management
Thanks Tim it's been a tough year for everyone.
Fantastic experience: Happy 10th birthday!!! Friendly team and super gym, spacious and has everything you need. Check it out and you won’t look back
Thanks Adrian we appreciate your support over the years!
Fantastic experience: Staff always so polite and happy to see me. It's got all I need and is affordable!
Ebony we really appreciate your honest feedback. Glad you are lovely the club and staff.
Fantastic experience: Friendly staff and well equipped.
Thank you Ishan!
Fantastic experience: Best snap fitness in my area would recommend
Thanks Rohan we are glad you love it.
Fantastic experience: Great gym, amazing staff and PT’s
Thanks Raghav! We love your review.
Fantastic experience: In the shopping centre waverley gardens.
Dharminder we really love our location and are glad you do too.
Positive experience: Good gym, has lots of equipment and great hours for workout
Cheers Sparticus!
Fantastic experience: Good clean . Good machines and equipment
Thanks Dario!
Fantastic experience: Great facilities. Friendly helpful staff and the convenience of 24 / 7 access. Plenty of parking, respectable members and a great place to meet your fitness goals.
Andre we are so glad you love training with us. Bring on the gains.
Fantastic experience: Came here whilst on Christmas holidays from Brisbane. Great gym easy access.
Thanks Daniel! Glad you got your pump on while you were on holidays.
Positive experience: Knowledge staff and good service. Clean machines and never too bizzy
William thank you for the review. We are glad you like the club.
Fantastic experience: What a fantastic gym, from management to Pt’s and even the regular members. Support here is amazing, I couldn’t ask for a better gym to attend. It’s my home away from home. Thanks snap fitness waverley gardens.
Sharon we love reading reviews like this. One big family.
Fantastic experience: Great commercial gym, friendly staff, and it's always nice and clean.
Thanks Richard! We appreciate your review and support.
Fantastic experience: Great Gym, Great Staff. I've been to a variety of gyms around Australia and this one stands out for its friendly atmosphere & quality equipment. The classes are well worth a look, I've attended this gym for the past 4 years and it has consistently delivered.
Ben we really appreciate your feedback and so happy that you love the club.
Fantastic experience: Awesome place to train with friendly staff! Love the community upbeat vibe
Fantastic experience: Of all the perks and advantages already stated, the one and only thing that stands out to me is the Deadlift Platform. If I started describing the relationship between us, it would get very sexual, very quickly ^o^
Punizzle thanks for sharing your love for the platform.
Fantastic experience: nice gym, nice staffs
Tim thanks for your kind words. Glad you like the club.
Fantastic experience: Snap is sucha good place to work out it has lots of equipments to train on and the staff are amazing. Daniel Arthur is sucha mean trainer though
Fantastic experience: Great gym, clean weight room. Always neat and tidy with well maintained machines. Friendly staff and always feel welcomed here at snap waverely gardens.
Fantastic experience: Great Gym - friendly staff, always welcoming and accommodating and in a good location. Highly recommend the classes and the awesome Personal Trainers!!!
Thanks Liam!
Fantastic experience: I am converted !! It has taken many years of joining gyms, but since becoming a member of Snap Fitness Waverley Gardens I have been really motivated to improve my overall health and fitness. I love the group classes which are offered in the mornings - the PTs, Dan, Sarah and Kelley and the other members make it fun to get up at 5.30am!! I also enjoy the Personal Training sessions with Dan (although sometimes my happiness is not so obvious). Overall - great gym and thank you Katrina and staff for making it fun to exercise.
Thanks Vicki
Fantastic experience: I been with snap fitness Waverly gardens since the first day of the opening its a family orientad gym clean organised and the staff it's very friendly starting from the front desk and finishing with the trainers for me it's like my second home i achieved few goals with the help of my first trainer Daniel the most important was the 8 week challenge without him I couldn't do it there's other 2 trainers they are amazing and very friendly and get u going to the limit and give u lots of motivation it's a good place to get fit and make more last longing friendship
Dom a perfect example of what we look for in our members and staff!
Fantastic experience: I've been the proud owner of the a gym membership here for over two years and couldn't be happier. I've been a member of a few different gyms over the years and this by far is the best. Whenever I walk in I am always greeted with a smile and a chat and all the staff are extremely warm and helpful. This is also the cleanest gym I've ever used. I could not recommend this gym highly enough. Katrina does an incredible job at keeping the gym running maticulously at all times, huge congrats to her on her efforts!
Thank you so much Jenny!
Fantastic experience: I have been going to snap fitness Waverley garden for around 4 months. The morning classes are great and the trainers are very supportive and provide lots motivation to push further. The staff is very friendly and very welcoming. Good hygiene is maintained and the cleaners visit few times a week and clean the place.
Fantastic experience: I have been a member at Snap WG for the last 2 years and I love it! It is great that it is open 24hrs a day - super convenient for shift work! All of the staff there work hard to make sure their members are happy and always make an effort to say hi and see how I'm going. I feel as though I'm part of a family there. Highly recommend it if you like working out in a friendly and supportive environment!
Thanks Bonnie you are a part of the family.
Fantastic experience: Amazing gym with a great atmosphere! I wouldn't train anywhere else!
Fantastic experience: Top notch facilities and friendly staff, wouldn't want to get swole anywhere else
Fantastic experience: Signed up for over two years now and don't regret it. 24/7 hrs makes it super easy to go any time day or night with great facilities and equipment to cater to my every fitness level. The staff are super friendly and always helpful with tips and advice to help me reach my goals.
Fantastic experience: This gym has carefully thought out equipment to ensure it covers workouts for all types. I particularly like the open spaces where I can do circuit workouts. The staff are also friendly and good hygiene practices are at the gym. Definitely recommended!
Fantastic experience: Great Gym! Fantastic staff!
Positive experience: I like this gym as it is convenient.
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