Zap Fitness 24/7 Annerley

Fantastic experience: A great gym that's clean, not too busy and has all the equipment you need. Their staff (especially Kahani) were really friendly and helped me out during my sessions.

Negative experience: This gym is a scam , please do not sign up ! They steal your money and don’t even let you train in the gym ! Have been to this gym to sort out why they have locked me out over 25 times in the last 8 weeks , no staff ever there to help ! And there online help is even worse 11 days to reply and refuse to help ! Told me last time to just stay there out the front for hours until someone gets there ! And the 3 times they let me train before locking me out i think 6 machines were out of action and the gym is tiny ! Please do not waste your time and money they are a bunch of scammers

Fantastic experience: I joined the gym 12 months after it opened so have been a member for about 13 years. I turned 80 this year and I believe that the gym keeps me fit and that I am in better shape than most of my friends of similar age.

Fantastic experience: Great facilities. Good value for money. I like. I recommend. AAA+. 5 *

Negative experience: I'm here now. The towel rule isn't respected or enforced at all. It's kind of gross.

Fantastic experience: Great gym . The manager is a top bloke .

Negative experience: Terrible they continue to take feels out of my account even after I sent my cancellation form to this club this is the worst club ever send my money back cancellbeen a member for over 15 yrs

Positive experience: I am still waiting for my refund. I have cancelled my membership in the end of January 2023 and informed you guys that I don't want to continue because I was travelling overseas but you guys charged me 3 times $29.90 after that last amount was deducted from my account on 8 March 2023. It would be appreciated if you can refund my amount $89.7. I am chasing it from last 3 months.

Fantastic experience: My top spot for getting ripped, love the vibes

Fantastic experience: Equipment in good condition and generally not busy. It's a bit annoying the gym is split into two rooms.

Fantastic experience: Friendly staff, clean and great equipment

Fantastic experience: Nicely airconditioned, high quality equipment, tissues, drink fountain toilets and showers provided as well as cleaning equipment!

Fantastic experience: Clean, spaced, cool, non pretentious.

Fantastic experience: No lock in contacts. Not a spam like some other gyms. Very decent facility.

Negative experience: I was overcharged over seven weeks ago and am still waiting for the refund. Paperwork was submitted and approved on June 6th and apparently is still sitting with an accounts team. I feel bad for the two staff members on the floor (Grace & Candice, who were lovely) because they can't authorise refunds due to the company's structure and accounts management process. I would not recommend giving them your bank account details if being OOP will inconvenience you.

Positive experience: I like the gym just needs the leg extension machine

Negative experience: I have been really disappointed with this gym lately. They changed hands to Zap Fitness from Jetts and they've lost everything that was good. I don't think Zap Fitness is as flexible as Jetts, and that's why I've rejoined another Jetts gym and am currently trying to cancel with Zap. This gym requires you to give them 30 days notice to cancel (when previously Jetts didn't require notice) and because of this I've had to keep paying for this membership when I don't want it. Zap also charges you while you hold the membership, that's right charges you for absolutely noting. You also can't just ring the gym directly anymore, you have to call up, wait on hold and speak to someone in a call centre. If you're considering this gym, I wouldn't, I would go check out another Jetts gym if it's convenient for you.

Fantastic experience: Thank you so much

Positive experience: Decent gym, helpful staff If only they’d answer phone calls and follow up via text/calls which is way more convenient than an email two days later. Literally the only gym that’s so slow to reply to member enquiries.

Fantastic experience: They got kgs like you wouldn't believe.

Fantastic experience: Great local gym, ticks all the boxes for range and availability of equipment. Friendly, helpful staff.

Fantastic experience: Good range and quiet for late after hours sessions.

Positive experience: Cheap but a bit cramped at peak times

Positive experience: Friendly and helpful staff, good gym for convenience but pretty small and lacking a fair bit of machines and equipment. Gets very busy and the price is higher than most gyms even though it’s smaller and lacks a bit. Decent environment but overall there is better gyms near.

Fantastic experience: Great gym and amazing team!!

Fantastic experience: I had such an amazing experience here! The gym is never too busy and the equipment is always in good condition!

Fantastic experience: Just a really well run operation with the most brilliant manager, it can get a little busy but there's enough to do without getting caught up with waiting around. Definitely one of the better gym experiences by far.

Fantastic experience: Gym was good for most levels of gym experience. Can get busy but you can easily work around those times. Manager is great and the function room is good for dynamic workouts. Overall, was happy with Jetts Annerley.

Fantastic experience: I bit to small.

Fantastic experience: Great gym , great location, friendly staff . Highly recommend for anyone living locally.

Fantastic experience: Unfortunately, I had to say goodbye due to work-related reasons. however, my time at Jetts Annerley was amazing, the gym has everything you need, it is clean all the time and the staff is very friendly and helpful. I would like to give 5-star customer service to the Gym's Manager Leah, she is such a boss! She is on top of everything going on in the club and always finds time to approach you to give you a warm and welcoming greeting. I recommend this gym to everyone!

Fantastic experience: I have been a member at Jetts Annerley for over a year and find the staff very friendly and helpful, in particular the Gym Manager Leah. Leah is always busy improving the gym, cleaning all equipment, talking with members, full of encouragement. She is very professional.

Fantastic experience: Love the separate functional training room. It has all I need plus space to move around including be able to do sled push/pull and sprints.

Fantastic experience: Great gym supportive and approachable staff.

Fantastic experience: I certainly enjoyed my time at Jetts Annerley. Friendly staff, good, clean space, and great value for money.

Positive experience: Only just signed up but the staff aren't very helpful, they are friendly but time restricted. It really needs 2 staff on shift. There is a lot of equipment but not much space, plus having to go outside to go to another part of the gym is abit awkward. Also the sign up was cheap but being charged for the $79 access fee when signing up was a bit sneaky. Overall unless you live local I wouldn't recommend this gym.

Fantastic experience: Jetts Annerley is a great gym. The team are super friendly and always there to help with any questions or concerns. It also has great facilities and I love the specific functional area separate from the other equipment.

Fantastic experience: Staff are very friendly and positive. The gym is small, but there are two rooms and the equipment layout has been well thought out. The second room is very spacious and has 2 racks, a deadlift platform and some dumbbells. I really enjoyed it because it was usually more private and only 1 or 2 other people there. Also easy to sign up, cancel and pause membership as they don’t do lock in contracts.

Negative experience: Continued to take money out of my account through covid lock down and denied a refund.

Fantastic experience: Great facilities to access and deals to sign up for

Negative experience: Truth: Lacking equipment. Did nothing to fight the plan-demic closures. Minimum group classes. Positives: Clean. Easy parking. 2 toilets. Friendly staff.

Fantastic experience: Great management, nice environment and very motivational team. I’ve been with jetts since 3 years Leah is the best manager that I’ve ever met for jetts she looks after the members very well, she give them encouragement and free coaching which is amazing ....thanks again Leah.

Positive experience: I'm a member of Jetts, signed up the other day. Lady said she put mine and my partners membership through - we go back to visit that night and couldn't get in. Was called the next day and they apologised that the previous employee hadn't put it through - all good. Everyone there is on their phones though and I don't just mean texting constantly, I mean on a phone call at the gym? Weird.

Positive experience: Friendly staff and a clean and well maintained space is balanced by the equipment being spread between two separate rooms which aren't very large. Limited equipment available but most of the essentials are there. Perfect if you are a casual gym-goer, but anything more advanced you best look at another gym venues.

Positive experience: It’s right there!

Fantastic experience: Big thanks to Adam for his professional service, he gave a clear and friendly introduction/orientation to the facilities.

Fantastic experience: I can not commend Leah enough for her absolute warmth & care . From the start she has been a welcoming face , always checks in and has a very pleasant aura about her . Her knowledge and understanding is second to none . The gym itself is a great place and escape .

Positive experience: Smaller gym that's almost never "too busy." If you time your workout right, you might be one of two or three people. There's a lot of sales pressure to join straight away when you first walk in, and that actually put me off for a while... but I joined eventually and it's a pretty good place.

Fantastic experience: Big variety of equipment including machines and free weights. Like any jetts, it's busy at peak times (i.e. 5pm on weekdays) but really good at other times.

Fantastic experience: Quaint, bustling, convenient 24-hour gym with ample free parking. Recently acquired a second floor with plenty of additional space with new equipment including free weights, rack, monkey bars, platform, sled. Great for anybody wanting to do body weight training/calisthenics. All members free to enter this area and they hold their J-series (HIIT group classes) there on most evenings. Staff are friendly, remember who you are and happy to pick up a hanging conversation from your last visit.

Negative experience: Small and unpleasant.

Negative experience: Cancelled two months ago. They keep charging me after reassuring me they would stop. Don't bother.

Negative experience: Turned up here in the pouring rain to look at the gym. All doors were locked as it appears this place isnt managed between 1 and 3. But whatever you do dont turn up at 8 minutes to one because they've already shot the coop. Foundation jetts member moved from nz. Seem we have a team that cares in nz. Lucky there are other managed gyms 2 minutes away.

Positive experience: Smaller gym, but has allot of specialist equipment not found at bigger gyms.

Fantastic experience: It always keep improving as I have seen in last couple of years. Way to go Annerley, Jetts!

Negative experience: Often over crowded. Poor equipment maintenance. Lax policing of the use of a towel when using equipment.

Fantastic experience: Nice parking place. Normally there are not much people around 8-10pm so I like to workout here

Fantastic experience: Busy little suburban gym with 24 hr convenience. Parking is limited onsite. Decent range of weight equipment and cardio machines. Recently claimed a second area to begin running classes (for a separate charge). PT sessions are available with friendly, helpful staff during business hours. Can get busy during peak periods.

Negative experience: lack of equipment comes with small space and gym. Is always crowded no matter the time aswell. The workers there are not friendly and don't acknowledge you if you don't look Australian.

Fantastic experience: Fantastic manager and PT's. A clean and happy environment. I feel a part of the community here!

Positive experience: Nice Gym with parking at rear and on side street. Not the best for wheelchairs as there is steps to get up to the main weight area. People and staff are friendly

Negative experience: Too small and crowded

Positive experience: Xcellent gym. Gr8 environment, helpful and friendly staff.

Fantastic experience: Great gym, amazing staff and good equipment

Negative experience: Good equipment high prices and not great ambience

Fantastic experience: Great staff and trainers!!

Fantastic experience: Nice gym

Fantastic experience: A good place to get fit.

Negative experience: Don't know what is friendly staff in this gym. The manager seems not happy every time I saw her in the gym. The gym is clean but it's a little bit annoying when you do workouts and someone is doing cleaning around you and distract you by the vacuum cord... Small gym and crowded sometimes. I usually go there around 9.30am, it is not so packed.

Negative experience: Claims No sign up fee then charges $70 to sign up. Gym is way too overcrowded at all times of the day with very few machines. Do not waste your time.

Positive experience: Clean and well maintained equipment

Positive experience: Good spot, nice staff good equipment

Fantastic experience: Clean with state of the art machine and not too crowded

Positive experience: I go there, location is good and the machines are good; personally I don't feel the staff is very friendly/happy light vibe as I would expect and want in a gym, and also at some hours it gets full of men and the smell could be a bit too much for me, but besides from that it's alright.

Positive experience: Good gym in good location