Club Lime Mentone

Positive experience: I like the gym and what it has to offer, classes are great, however, studios are not being cleaned, floor is dirty and dusty, Pilates machines are not being maintained regularly, not to mention that over a week there were no wipes to clean after use. Also, it’s a shame strength and endurance classes no longer run..

Negative experience: Most equipment is old and overpriced.

Fantastic experience: This is a great gym. The girls on the front counter, Chelsea and Grace, are lovely and very helpful, all of the trainers are great and Management is fantastic. It feels safe. I highly recommend.

Fantastic experience: As a person who has previously worked at different gyms and has tried out most south pacific clubs, Mentone is by far the best club I have been to. From the customer service of the staff, to the cleanliness of the club and the range of different machines, to the group fitness classes and PTs. If you haven’t tried any classes I would recommend giving hot yoga with Marie a go as it is my absolute favourite and I’m just sad that my schedule is so hard to be able to attend her classes. Also if you’re looking for a PT you can’t go wrong with Joe, he will organise everything from nutrition, to fitness programs.

Fantastic experience: Back at gym after significant time off. The on-boarders Chelsea and Jacob were so accomodating and friendly. Love the space, facilities and have really enjoyed some group classes so far!. Chris’ reformer classes are excellent!!

Negative experience: Not so happy with the gym. Does have a variety of machine but missing many of the main machines plus the machines are sooo old n aren’t renewed some of them are torn out n they don’t even look into upgrading them. Facility sometimes has a funny smell which reflects the hygiene of the place isn’t at its best. Dust everywhere n sometimes I spot cockroaches. There is a variety of good classes like Pilates n other things but my overall experience isn’t that good. Gym is expensive so there should be consideration into renovation n upgrading the machines n the flooring of the facility

Fantastic experience: Love this Gym, have been a member for many years & find it a motivating & fun place to get fit at. Manager Melis & her team are all really helpful & friendly. No BS here. Members very normal & like minded. The Pilates classes in particular are varied & professional. You won’t be disappointed if you sign up.

Fantastic experience: Great gym, friendly staff :)

Fantastic experience: Great gym with modern equipment and plenty of space. Trained with PT Summer who was fantastic and made the session enjoyable. Recommend

Fantastic experience: The staff (Special shoutout to Melis)at South Pacific Mentone feel like family, my housemates and i all signed up to the gym for the first time and were blown away by how welcomed and supported we were. Having yoga and reformer pilates classes included in the very affordable membership meant i saved $$ not paying for expensive pilates classes and time as i could do all my exercise in the one place. Since moving over to St Kilda South Pacific i am still in regular contact with the Mentone staff and Melis has gone above and beyond to ensure the transition was as smooth as possible. Couldn't recommend this place more!

Fantastic experience: Had great experience and all the instructors and staff were very generous and helpfull

Fantastic experience: Great local gym to the area! Always nice and clean and organised.. Signed up with Chelsea was a great person to deal with

Negative experience: Iam sure that they will understand why I gave one star. Please review the cancellation policy before you begin. There are a few steps you must do if you want to leave and little tricky. Even if you confirm via mobile, it doesnt matter. If you are late, they charge you and do not reimburse.

Fantastic experience: Hands down best gym in bayside! Been a member of pretty much all the gyms in the area, however this one ticks all the boxes! The staff are amazing, gym is great (techno gym & hammer strength equipment) & the PTs are all of really high calibre and super helpful. Great place!!! Highly recommend!

Fantastic experience: Great staff & awesome facilities!

Negative experience: Bugs in the shower! 4 years of dealing with moths and nats covering the walls in the showers; flying in my face and landing on me while I try to take a shower. So lovely...NOT! Tired of complaining about it to management and nothing changing, I thought I would complain about it here.

Fantastic experience: Been a member of a number of gyms over the years and this is by far the best. The staff are very friendly and helpful and create a real community. The class facilities are outstanding particularly Reformer Pilates where the trainers, especially Nariman, are exceptional. The spin studio provides great flexibility through the challenging scheduled classes with Amanda & Tracy or the Virtual Cycle at any other time during the 24 hour opening. Together with the many other classes, versatile opening and a wide range of equipment, this all adds up to a great gym which I would highly recommend

Fantastic experience: Amazing club!!!

Positive experience: Half of the lockers are still broken and I'm still not sure the floors in the showers get cleaned often. They are always muddy. Staff are honestly the nicest though and they have a good range of equipment just wish they would fix things quicker when they break.

Fantastic experience: Great gym but parking sucks at st kilda. the discount parking tix you get from the reception never works and you end up paying up to $12 or $16 for just over 2hrs :(

Fantastic experience: Very friendly and understanding of my situation.

Fantastic experience: Amazing staffs! Huge gym and very clean and latest equipments plus the trainers are very helpful. Can spend the whole day here!

Fantastic experience: Very nice staff and professional trainers! What I love the most is Yoga Hot. I certainly recommend South Pacific Health Club to anyone!

Fantastic experience: 5 star for reformer Pilates classes by Nariman.

Fantastic experience: The classes are great and staff are friendly

Fantastic experience: Well equipped great staff.

Negative experience: Will continually take money off you even when you don't have a contract or membership. Dodgy gym.

Negative experience: Very dishonest company, I was offered a 12 months contract with 1 month for free but in the contract they gave me it was written 26 payments so I did get was 13 months. Be carefully!!!!!! Never sign a contract with them!!!! What’s more when I was going there they had in timetable classes that were canceled etc

Fantastic experience: Got gym easy to use equipment friendly staff always greet you with a smile and hello haven't struck anything unsociable members

Fantastic experience: Absolutely love Nariman’s reformer classes. Alway different, always challenging.

Fantastic experience: I have always wanted to try this club out so when I saw they were running special classes to fundraise for bushfire relief I jumped at the opportunity to get in there. The spin class for the event was awesome! It was lead by two instructors who were engaging and motivating and their enthusiasm made me work hard, and I loved every sweaty minute of it! After the class I got talking to one of the staff members, Erin. She took the time to show me around the whole club. Not only is it one of the cleanest clubs I have ever stepped into, but their equipment and facilities are top notch. They even have proper Hot Yoga and Reformer Pilates studios.

Fantastic experience: A girlfriend and I have been doing our own "spin class try out" across Melbourne and came across an AUS Bushfire fundraising class at South Pacific gym in Mentone. I've got to say, I was extremely impressed! The instructors were helpful and motivating and pushed us to our limits! To top it off, the class was greeted by Club Manager, Erin, who personally helped everyone set up their bikes! And check in periodically throughout the session, offering motivating cheers! All in all, a fantastic "above and beyond" experience! I'll definitely be back to try out the Zumba class!

Fantastic experience: Great gym. I really enjoy Susan's spin sessions on Tuesday and Sunday morning. True fitness guru, energetic, motivation and inspirational. She is the best spin instructor I have ever had the pleasure of going to. I feel I push harder, for longer during the session and end up leaving with a smile and the fittest ive ever been. Thank you south Pacific and Susan!

Fantastic experience: Made a passing comment to the floor staff that we needed more plates for the rack, one week later brand new plates where on the floor!!! Good to know the staff take us seriously and listen.

Negative experience: Very bad customer service. No greetings when you enter Gym. Front staff not even bothered

Fantastic experience: Love Hot Yoga with Marie, she is the best of the best. Would love to see even more Hot Yoga classes with Marie on the timetable! My parents really enjoy Pilates with Nerida. Great 24 hour gym.

Fantastic experience: I really enjoy the early morning reformer sessions run by Nariman. She provides a great mix of instruction and pushing us to improve with good humour. She also never lets us forget the Pilates basics which we continue to build on.

Fantastic experience: I absolutely love...love...love my reformer pilate classes with Nariman. She is professional, committed and passionate about pilates. Her classes are never the same so the variation makes it interesting and challenging. Dear South Pacific Manager --> we need more classes from Nariman in the morning time slots ...pretty please!!

Fantastic experience: One of the best hot yoga classes I have ever had.. The teacher Marie is really amazing and gives a very positive attitude to the class and a wholistic approach to Yoga . I love my classes here..

Fantastic experience: Absolutely love the hot yoga with Marie. She is a beautiful teacher that holds space for the most wonderful yoga experience. Complete mind, body and soul self care.

Fantastic experience: The Zumba classes are fantastic. Working out and having fun. Who'd have thought!!

Fantastic experience: Best gym ever... great equipments, instructors and atmosphere. More hot yoga classes please!!

Positive experience: Loving group fitness in South Pacific! Marie's hot yoga on Sunday afternoon Nerima's Pilates sessions are always fantastic. Loving boxing with Ryan on Friday, always a fun session. Dan's boot camp always trying new things and includes some stretching time. Thanks, you're all keeping this old body moving!

Fantastic experience: Thank you for adding more yoga classes with Grada!

Negative experience: The worst customer service. The new manager at this Gym was extremely rude. One of my family members left for China in April this year. Before he left he transferred his membership to my son. The Gym had issues with their paperwork, so they kept denying my son’s Gym pass. Today the new manager was insulting me that we didn’t pay for the Gym membership and my son was trying to sneak in. She wanted me to go back to my bank statement to prove that I have paid, which I did in the end. I felt very humiliated. I told the lady that I needed to lodge a complaint, she told me she was the general manager, so there is no point to complain. I asked what about if I complain to the owner, she said the owner wouldn’t be interested in taking your phone call. I just want to give everyone a warning that you should always keep your receipt if you paid to this Gym because they might ask you to go and check your records after 12 months. This was truly the worst experience for me!!!

Fantastic experience: Im really enjoying this gym! I have been a member of many gyms and this one totally tops the lot. Great classes, great equipment and a really nice clean and positive atmosphere to train in. I especially love the classes. The timetable is comprehensive and the yoga and pilates classes are of great quality, including reformer pilates, and all types of yoga in a separate, and lovely yoga studio. Marie is a fantastic class instructor, and I have followed her from pump to yoga and I always enjoy her classes and feel at home with her! There are also some fantastic reformer pilates instructors, Narima and Jen are brilliant. I just wish I could spend more time at the gym in general!

Negative experience: Gym is mostly good, except that there is regularly replacement instructors for a lot of the classes. However, it is impossible to cancel your membership. Apparently you need to book a cancellation appointment within business hours, which is impossible for me because of work. Spoke to three staff last week about cancelling who told be they weren't authorised to do it. Then I finally get on to someone who is able to cancel a membership (surely its not that hard), but given that a direct debit passed while I was trying to cancel I now have two more debits to pay rather than one. I would have expected a 24 hour gym to be more accomodating for people who work 9-6.

Negative experience: WORST CUSTOMER SERVICE EXPERIENCE EVER! Firstly, a purchased a Groupon voucher which allowed me to have my first 30 days at SPHC for free. After several calls and visits to reception, it took 4 fortnightly payments for them to actually activate my free 30 days. Secondly, part of the deal was a complimentary 6 week training program. I saw one of the PT's who was absolutely useless, he gave me random exercises that weren't even suited to me. I walked out of a rushed, 30 minute session with ONLY 4 EXERCISES!! That is definitely NOT what a training program is. Lastly, I gave a 30 day cancellation notice as I decided I no longer wanted to be at this overpriced, pushy, sketchy gym. After 30 days I was still getting charged fortnightly. They had never actually cancelled my membership. Anyway, I requested a refund and the reception staff kept making excuses saying that the manager wasn't around etc. I have left several emails and phone calls and NO ONE has even bothered getting back to me. It has been almost 2 weeks and I have not received my refund. Being a student, who works and attends placement as well, I simply cannot afford to just have my money taken away from me, nor does anyone need this. I am simply appalled by the way I have just been ignored, I almost feel like the staff have been trained to rip people like myself off. Better off just joining Crunch around the corner for half the price, with trustworthy, caring staff. So disappointed.

Fantastic experience: Good value well equipped with plenty of classes.

Fantastic experience: South Pacific MENTONE I have been going to this gym for a few months now. Compared with other gyms it has excellent facilities and staff. Matt is the instructor I've had for 2 PT sessions plus a twice weekly group class. He is particularly helpful, knowledgable and a super 'Active Adults' instructor. Matt varies the class routines, not only making them more interesting, but personally altering some routines so they work more effectively to the different requirements of participants.

Positive experience: Good gym. Not too crowded, which is great. Could use some more machines though.

Negative experience: Staff great especially front of the house. Only my personal issue is the hygienic level in the showers! HOPE THEY WILL TAKE AN ACTION AS I JUST SIGN UP FOR 12 months

Negative experience: Not impressed. Tried out a trial membership but didn't find the staff very proactive. They let me wander off to figure things for myself. A bit pricey in the competitive PT / health centre market. Staff didn't introduce themselves. They were not interested or not trained? Or both? Won't go back. Not a good experience. There are a lot of other fitness centres nearby that would be happy to have my money.

Negative experience: Too pushy

Fantastic experience: Great staff and if you are new, you should definitely join their group fitness classes.

Fantastic experience: Great gym , facilities, classes (yoga palates meditation etc. ).. Friendly staff and much much more. Recommended. ....

Negative experience: Terrible

Positive experience: Overall a good club. Love the functional fitness area. A few areas to improve though. Timber flooring for free weight squat racks needed instead of the wonky foam flooring. Cardio machines need integrated fans or bring in some floor standing fans. Finally, most important, there's no way to secure belongings when the club is unstaffed (half the time) due to digital combo locks - some lockers with guest padlock functionality are needed.

Fantastic experience: Best gym in Bayside. Classes and welcoming staff and club

Negative experience: The most exercise you'll get from this place is when you try to leave, with all the hoops you'll need to jump though.

Negative experience: awful customer service. total scammers, do not sign up with them, all they want is your money and a hell of a lot of it at that!!!

Fantastic experience: Amazing Club and great staff, atmosphere and facilities! Highly recommend Joe Bicanic - not only is he an amazing trainer his nutrition advice is spot on :) :)

Fantastic experience: Awesome gym, great vibe, great equipment, and friendly helpful staff! I highly recommend this health club! :)

Fantastic experience: GREAT PEOPLE, GREAT STAFF- OVERALL AMAZING EXPERIENCE, HIGHLY RECOMMEND

Fantastic experience: Awesome gym. Great staff.

Fantastic experience: Great facilities, new equipment, friendly staff, great wide range of classes, 24 hour, very friendly atmosphere and PT's very knowledgeable and I've been a member of several gymsgyms so I know. Even has a steam room for post workout. Very happy

Fantastic experience: Best gym I've been to yet! Friendly staff and great area. Massive gym with many different options available.

Fantastic experience: Really good fitness centre. Best nearby.in mentone.

Negative experience: The worst in the world, they just want to steal money

Fantastic experience: Greatest gym I have ever been to .I have been to many. Love Pilates class ,coffee and new friends

Negative experience: My wife signed me up 3 months ago and I just wanted to end my membership as I have no time to go there. My wife tried several times but they wanted to see me personally. Then I tried to do it at the weekend but they just works on the weekdays. As I have no time to visit during the weekdays, I asked them to call me. I talked with Jac on phone , this was the worst customer experience I've ever had. She insisted me to see her personally to end my membership and gave an appointment. The funny thing was they signed me up without seeing me and she was on leave when I went there for appointment!!! They aren't helpful at all- nothing can be arranged over the phone and I don't have a time to go there during work hours. Horrible customer service.

Fantastic experience: Great gym, plenty of space and machines to suit all needed. Staff and members very friendly. Nice place to train.

Fantastic experience: My husband and I joined about a month ago and just love love this place. Not only are the staff friendly and cheerful, the vibe when you walk in is great and you really feel like doing a solid workout. The music gives that extra zing and sets a good every mood. The place is clean and filled with light and the equipment is top quality. We are so glad we joined and I really recommend the place to anyone no matter what age you are ‍♀️‍♀️‍♀️

Negative experience: Worst gym in the area. The GM (Jess) has no clue what she’s doing and is extremely unprofessional. The MC’s are just as bad, misleading people into thinking they signed up for 1 thing and getting another. Signed my fiancé up for a 12 month contract when she thought she signed up for a month to month rolling contract. PT’s are useless. As a qualified PT myself, seeing some of the stuff I’ve seen in the gym is laughable. Who makes a client who hasn’t lifted weights before, go straight into heavy free weights without checking form? And the chubby zoolander pt who wears tennis shoes needs to learn how to teach boxing properly. To cap it off, the PTs don’t clean up and allow members to perform stupid/dangerous exercises, both of which aren’t a good look. There’s a reason why the gym is always quiet, there’s circus clowns working there.

Fantastic experience: Great people. Very new. Great trainers.

Fantastic experience: Great gym! Friendly receptionist and various equipments are available. Layout is a bit weird and the floor is a bit squishy for me for squats (I like wood platforms/solid floor) but that is not a big deal.

Fantastic experience: Fantastic 24hr gym in Mentone. For someone that hated gyms. This one has been excellent so far. Staff are all helpful and friendly. My membership included a session with a personal trainer so I have a program to follow. The classes are fantastic. I haven't tried them all yet, but the ones I have have been very good for me. The gym floor itself is really well laid out have heaps of space so it doesn't feel crowded. There is also a cafe/juice bar. I still need to try it out but it looks like they have some good healthy options. It's location is right opposite Mentone station and not too far from my house so I can easily walk there.

Positive experience: A good neighborhood gym. one of the few 24 hour gyms here. It's definitely pricier than the gym "across the road". You have the bare essentials, 24/7 access and close proximity to everything else. clean, spacious and less of a crowd.

Positive experience: Great facilities.

Fantastic experience: This is a new gym in the area. I have been very happy with it. The staff are very helpful and friendly. The group fitness classes are great. I also like that in the pilates room at the end everyone has to wipe down their equipment with antibacterial wipes so you know it is clean. Very happy with this Gym and would recommend.