Plus Fitness 24/7 Padstow
Information about Plus Fitness 24/7 Padstow
Opening hours
- sunday: (closed)
- monday: 8:30-12:30, 15:30-19:30
- tuesday: 8:30-12:30, 15:30-19:30
- wednesday: 8:30-12:30, 15:30-19:30
- thursday: 8:30-12:30, 15:30-19:30
- friday: 8:30-12:30
- saturday: 8:30-12:30
Our comment from FitFit Australia about Plus Fitness 24/7 Padstow:
Plus Fitness 24/7 Padstow, located in Padstow, Australia, is a welcoming gym known for its fantastic equipment and friendly atmosphere. Members appreciate the cleanliness and spacious workout areas, which offer a great experience for both novices and experienced gym-goers. With 24/7 access, it provides flexibility for members to train at their convenience.
Some highlights noted by users include:
- Excellent Equipment: The gym is equipped with a wide variety of machines and tools for effective workouts.
- Friendly Staff: Members consistently praise the helpfulness and approachability of the staff, who strive to create a positive environment.
- Classes Available: The gym offers various classes, and personal trainers have been highlighted for their knowledge and support in helping members achieve their fitness goals.
- Community Feel: Many members report a sense of camaraderie among gym-goers, making it a friendly place to train.
However, there are some areas for improvement mentioned by users, including:
- The condition of some facilities, particularly the bathrooms, needs attention.
- Some members reported issues with customer service, such as unhelpfulness from staff at times.
- The gym can become quite crowded during peak hours, which may lead to waiting times for machines.
Despite these concerns, the overall sentiment towards Plus Fitness 24/7 Padstow remains positive, with many considering it as their gym of choice due to the supportive community and availability of needed equipment.
Services, Machines and Guided Classes
Plus Fitness 24/7 Padstow: Opinions
Negative experience: Not going back
Negative experience: The toilets there are always horribly in a bad condition. People there, especially young adults (teenagers??) Leave all the weights on the ground and make a big mess. This mostly happens at night.
Negative experience: I had a frustrating experience at this gym due to the dreadful service at the front desk. The counter lady was unhelpful and seemed genuinely uninterested in assisting me. When I had questions about day pass options, she gave curt and dismissive responses, making me feel like a burden. The lack of professionalism and courtesy was shocking and made my visit incredibly unpleasant. The gym’s facilities might be fine, but the poor customer service at the front desk completely overshadowed any positives. I would not recommend this gym based on my experience.
Fantastic experience: I've yet to try the classes. Great equipment. The rest is what you make it ☆
Fantastic experience: I love it, nice n clean, has enough equipment and room, never had any issues
Negative experience: Rang ahead of time asking what time staffed hours would be and if I could come trial the gym as I just moved to the area and was currently a fitness first member. Told it would be fine over the phone but when I came in told I had to pay $20 for a "casual visit" and that the club didn't offer free trials anymore as "sales were up". Piss poor mentality from a gym to take away free trials as you're doing well. I've been going to the gym for close to 10 years at this point and have trialled many a gym and never been asked to pay for a first time visit. Reluctantly paid it as I wasn't thinking straight, and when I asked 5 minutes later for a refund, the manager declined it saying "oh you can use it towards a gym key if you sign up". Just greedy business practices and an awful representation of your brand. Was considering signing up as it's within walking distance to my house, but I'll be sticking with fitness first out of principle.
Hi Regan. We are sorry if your experience was not as you hoped. Plus Fitness gyms are owned by different franchisees and each club chooses if they want to offer trials or not. We made the decision a few years ago to not offer trials. Instead we offer our standard casual rate of $20 for you to enjoy a full workout, and then if you decide to join we will offer this as a discount off your membership. My understanding is that is what was offered to you today. I'm sorry if you feel there was any confusion in this. Our team don't recall speaking to you on the phone prior, only when you came to the gym in person. If you had asked about trials on the phone we could have explained this to you. We wish you well in your fitness journey. Plus Fitness Padstow owner.
Negative experience: Gym is clean and equipment is usually well kept although can take a while for machines to be repaired after they fail. Classes are few and far between so timetable doesn't work well for people who work early shifts. You go in the afternoon and the place is packed with people and you can be waiting 15-20 mins for a machine or waiting on greedy people putting a towel or water bottle on machines while they sit and chat to friends or play on their phone.
Fantastic experience: Plus Fitness Padstow is the BEST gym! Equipment is fantastic, love the treadmills! I have the best PT Ramia who has helped me become so strong and has helped me to improve my posture, especially during weight training!!
Fantastic experience: Plus Fitness Padstow is an incredible place to train. For starters, the staff are incredibly kind, full of knowledge and great all round. The gym itself is top tier! Has a range of new and heavy duty equipment which is great to use and the gym is cleaned every single day by the staff. Moreover members of Padstow Plus Fitness are amazing and have made heaps of new friends at the gym. Thanks heaps Team!
Fantastic experience: Great gym, the staff are always very welcoming and friendly
Negative experience: I am a personal trainer by trade; I also enjoy training with my friends and family. I joined Plus fitness for just that reason so that I could train with a friend and my sister (training partners). We regularly went to the gym, trained together, dressed appropriately, put all our equipment away, kept to ourselves, made sure not to hog any equipment and be polite to everyone around us. The trainers at Plus know Im a trainer at another gym. They approached me believing I was “training” clients on their premises. I assured them that wasn’t the case and offered to provide evidence as well as advising that I was training with my friend and sister as they can see on their video evidence. They refused to listen to me and said that I could only train there on my own now. I said that wasn’t fair that I pay full membership but not be permitted to train WITH friends and family. They said they had evidence of wrongdoing however when I asked to see the evidence they said they didn’t have to show me it. I asked to speak to the owner to resolve this issue as all I wanted to do was train with my friends and family (who also pay a membership at this gym) in peace; however I was advised the owner doesn’t wish to speak to me. I have taken the matter to fair trading as I can’t see any reason why my actions - the same actions as many other gym attendees - the right to train with whom ever they choose - should be denied because of my profession and an insinuation that because I am a trainer I have some ulterior motive. It’s very upsetting because up until this I thought I had got on well with the trainers of plus fitness.
Positive experience: Gym was clean but machines felt a little bit weak while using
Fantastic experience: Great local gym the staff are super friendly. Highly recommend the gym for someone starting out or starting up again.. Your in good hands... But be warned there is a bakery next store
Fantastic experience: Love the gym hate the carpark
Fantastic experience: This gym is the best gym I have been to
Fantastic experience: Great gym, newly refurbished, very clean overall. Friendly trainers and a good community feel.
Fantastic experience: I can’t recommend plus fitness Padstow enough. The trainers, the staff, the facilities all amazing. The classes are fantastic. I’ve had an injury from training at other gyms and Matt Brown (the trainer at PF24/7) has helped me rehabilitate my injuries and continue training, he’s the best in the industry. I’ve referred so many of my family and friends, including both my teenage kids. 5 stars from me.
Fantastic experience: Love the classes. Matt is amazing as a PT. He is the master of techniques and very focused on your progress. Matt pushes you and helps you achieve your goals. Very lovely and caring group of people. It is like one BIG FAMILY.
Negative experience: The gym is ok. Recently refurbished so it's good to see the wall stains painted over. Customer service, however, is as poor as can be. I am a regular member of plus fitness and only go on weekdays, so one weekend when I took my wife and sister to this gym so that they sould speak with someone, the door alarm beeped (they had entered without access tags). We made our way straight to the office door and realised they do not have staff available on the weekends. While we were reading this information on the door, a guy who happens to be one of the staff members/trainers (name not known) approached us and extremely rudely pointed out that I wasn't allowed to give non members access and doing so means my access can be revoked. When we tried to explalin we had come to sign up the two ladies and were not aware the office will be closed, his response was something along the lines of, 'you need to leave and come back when office is open' Certainly not one of of 'Australia's Friendliest Gym' that the Plus Fitness chain claims to be.
Fantastic experience: Clean, the facility smells nice, lots of sanitary stuff and not that crowded. I also noticed that the gym goers here are responsible with the gym equipment. The boxing area is in a separate room which I also like. Kudos to the PF Padstow team!
Fantastic experience: Staff are friendly and facilities are clean. Very popular place
Positive experience: It's fine
Fantastic experience: Its a clean, spacious, functional workout space, with a great, friendly atmosohere. Their gym layout is practical, which not only ensures safety, but provides the comfort of having your own space.
Fantastic experience: Great to be back
Negative experience: Absolutely awful customer experience, my partner is trying to cancel and it could not be more painful. We have moved out of Sydney, and the person on the phone had the audacity to ask her for a rental agreement and a bill. Are you actually joking? This is a complete invasion of personal privacy. Update: My partner provided proof and we went into the gym, we thought it was finally behind us. So you can imagine our frustration when 1 month later she was charged again! We called up the gym and the lady on the phone was awful. First she blamed my partner, and then once my partner politely explained everything she blamed her staff members. She then said that there was nothing she could do and we had to come in again! Another 2 hour round trip apparently just to cancel this membership. Not worth it. Ended up calling our bank and providing all the correspondence and they were more than happy to remove them from our direct debit. Stay away from this gym at all cost because if you ever need to leave they will fight you tooth and nail.
Hi Adrian sorry if you and your partner feel this is poor customer service. As per our T&C you need to come into the gym to sign a cancellation form. If you are saying you have moved out of area then our team have the right to ask for proof of this, as you can appreciate some people use this as an excuse to get out of following the rules! If you're able to supply us some form of proof then we can help you out remotely, otherwise your partner will need to come in to the club during our next staffed hours.
Fantastic experience: I have been going to this gym for a year now. The staff are very friendly, and the members are all respectful. Would definitely recommend it. Everyone is very friendly. It is very clean and a safe atmosphere to train.
Fantastic experience: Good and clean
Negative experience: The owner of the gym stalks around monitoring everything and watching on camera and if he doesnt like something will confront you in the middle of them gym infront of all the clientele. As a woman this is very intimidating. I suggest if you are a single woman think twice as it's a scary experience.
Hi Anne, this is a very disappointing review and completely inappropriate for what actually happened. It just happened to be our owner was working out in front of you and noticed your poor behaviour in the mirror - taking weights off the machine and literally throwing them on the floor. He watched you do this for one set and said nothing, but when you did it again he had to come over and ask nicely that you don't do it anymore as the weights will break. When you got angry and denied doing it he did show you the footage we had - remembering we have 24 hour footage for security purposes and for incidents like this, not to follow or harrass our members. We apologise if you felt threatened by being asked nicely to put your weights away. Please do not accuse us of being an intimidating or unsafe place as we are definitely the opposite of that, and extremely upset about this whole experience.
Fantastic experience: Nice range of equipments and spacious exercise area
Fantastic experience: Big gym, nice staff. Love this place.
Fantastic experience: Always clean :)
Fantastic experience: Have been a long time member of this gym. Staff are welcoming & the trainers are very knowledgeable. I would highly recommend the classes for a mixture of HIIT & Strong also class members are super friendly.
Fantastic experience: I've been going to this gym since I moved to the area. The trainers are awesome and all the classes are taught to a very high standard. The trainers take the time to ensure that everyone learns the correct techniques. I have been going to the boot camps and morning classes because the classes are fun, varied and the other members are friendly. I know that I am much stronger than when I started training here. From time to time there are some fun challenges to participate in.
Fantastic experience: I love plus fitness padstow! It is super convenient, because it is 24/7 access to members, so I can go whenever I want without waiting for them to open. The staff are always welcoming and willing to help and answer any questions you have, they make you feel comfortable in a place that can often make people feel uncomfortable, and are always so friendly and positive. I cannot recommend them enough, especially Ramia!
Fantastic experience: Trainers are highly knowledgeable and approachable, especially Matt. His focus on correct technique before adding extra resistance has helped me avoid injury, as well as smash PB's! Bootcamp sessions are intense and the group are so welcoming and supportive.
Fantastic experience: Very nice and convenient gym. My self cancelled 2 gym memberships and joined this. All the staff very helpful and approachable. No problem for the parking. TheThe
Thanks so much for your rating Vik. We appreciate your feedback and glad to hear you are enjoying the facility!!
Fantastic experience: Good variety of machines, clean space, has a spacious studio area upstairs, very friendly and helpful staff. Been training with Ramia the PT for over a year now - she’s great!
Thanks so much for your rating! Glad you are enjoying our facility! We appreciate your feedback!
Fantastic experience: Super friendly gym where a mum of two who hasn't seen a gym in over 10yrs can come and have a chat with friendly staff but also get great fitness advice from the wonderful PT's who are willing to create workouts just for your ability. Equipment is of the highest standard and cleanliness is a must at this gym. Plus who can go past a gym that's open 24/7.
Thanks so much for your rating! Glad you are enjoying our facility! We appreciate your feedback!
Fantastic experience: 1 of the better gyms ive been to and will continue coming back, the staff are always happy and willing to help when they can to either ask questions or even for a quick spot. Keep it up
Thanks so much for your rating! Glad you are enjoying our facility! We appreciate your feedback and happy to offer a spot whenever we can!!! Keep up the good work Rolland
Fantastic experience: Great gym to train at with lots of training areas and equipment available. Very clean gym with friendly and helpful staff.
Thanks so much for your 5 star rating Sean. Glad to hear you are enjoying our facility!!
Fantastic experience: Moved from NZ to Sydney and was very skeptical about joining any other gym other than Snap Fitness. However, Plus Fitness Padstow made me feel right at home. From the minute I walked into those doors I felt warm and welcomed by the staff and the people. Almost 2 years later and will still continue to brag about how amazing Plus Fitness Padstow is, from the awesome trainers and gym family, to the amazing equipment but most of all to the great atmosphere! If you're looking to have fun whilst achieving fitness goals "LOOK NO FURTHER" Plus Fitness Padstow is the way to go. P.S. little secret join the classes they're so much fun :)
Thanks so much for your review Fred!! You have been amazing and we are glad you enjoy the classes!! Look forward to your return and that amazing personality of yours
Negative experience: An incredibly underwhelming experience.
Hi Noah we are confused by this review, firstly as we have no record of you being in our club. If perhaps you came in under another name, we would love some feedback on what issues you had as we are concerned to get feedback like this. Please call us on 9773 1333 or email us on [email protected]
Positive experience: Nice place to train. Gets a little crowded during the day but quiet after 8 and 9
Thanks so much for your rating! Glad you are enjoying our facility! We appreciate your feedback!
Fantastic experience: This is a great gym. The staff are always sanitising the equipment before and after lockdown period. Everything is so clean and tidy. The patrons are so friendly and helpful, good to see decent gym goers instead of the hoggers. I just love the friendliness of everyone at this gym including the staff.
Thanks so much for the review! We are happy that all our members are following our covid safe procedures and helping us keep the gym as clean and hygienic as can be!! We have an awesome member base here at Padstow. Glad you are enjoying our facility
Fantastic experience: Good gym
Thanks so much for your rating! Glad you are enjoying our facility! We appreciate your feedback!
Fantastic experience: Great local gym with great facilities and really friendly staff.
Fantastic experience: easily my favourite gym! the staff are really friendly and never hesitate to help you out and are always down for a chat! great variety of equipment and machines and has a lot more space compared to other gyms. this gym has a very welcoming and comforting atmosphere, would recommend this gym to anyone and everyone! :)
Thanks for the review Kim!! We appreciate your kind words!! We miss you around the club...hope you are well and to see you soon!!
Fantastic experience: Plus Fitness Padstow is well maintained. It’s usually not over crowded and you can use the machine when you want to. It is clean and has enough floor space to have your own spot to exercise. Their bench press also has a safety bar, which I find very comforting to know.
Thanks so much for your rating! Glad you are enjoying our facility! We appreciate your feedback!
Fantastic experience: Me and my wife are members of this gym.The best feature of this gym is its 24hrs and the membership fee is reasonable. There are lots of strength machines and good number of cardio machines. Another good feature is the body sprays they keep at front table which is very handy.The membership process was pretty smooth. Once the renovation is over I think this place will be even better.
Thanks so much for your feedback!! We are so glad to hear you & your wife are enjoying training at Padstow gym...we do our best to keep our members happy!! We are also looking forward to the completion of these exciting renovations!! Happy training
Fantastic experience: Love the smell as soon as you walk in! Really clean, friendly atmosphere and helpful staff!
Thanks for the awesome feedback
Fantastic experience: A good gym with everything you need, the staff are super friendly to
Thanks for the rating and amazing feedback Ryan. Member satisfaction is a top priority for us!! Glad we are delivering!
Positive experience: Great gym
Thanks for the rating Norm Would love to get some feedback from you!
Fantastic experience: Got everything you need there. Friendly staff. Very helpful.
Thanks for rating and feedback Corey! We are happy to hear that you're enjoying our facilities!
Positive experience: Excellent Gym. All the equipments are working and very prompt at any service except for the payment service. ×No warning will be given if they have unable the deduct the amount from your account and will penalise you everytime. Bit annoying.
Thanks for your feedback Abid. Unfortunately our billing company does charge a dishonourment fee when the debit bounces as per the t&c you sign upon joining. However you may want to speak to your home club in regards to this as we make it a point at Padstow to disclose this to our members when signing up!! Would appreciate a boost in the rating for our "excellent" facility as you described it!!
Positive experience: Hi, can you tell me please about the prices, For one month and one year
Hi. Please feel free to give us a call on 9773 1333. Would love to chat to you about our prices and current promotion!! Hope to chat soon
Fantastic experience: Friendly, great range of equipment, clean and PT advice available. Good for the novice and the experienced trainers
Thanks for your feedback Julian. Great to hear you are happy
Positive experience: Good place to train. Air con,filtered water and good machines and heaps of benches for chest haha. Good for the gains!!
Thanks Samson. We really appreciate your feedback!!
Positive experience: Do yous still have a boxing bag in the gym
Hi James. We sure do! See you around the gym!
Fantastic experience: Good
Thanks for your feedback Tim!!
Positive experience: I haven't visited the Padstow GYM for a while as it was a few things, which concerned me. Today visit was a nice surprise, all equipment were clean. The air quality was good. Only two thing which need attention. First the downstairs toilet wasn't in the best condition and the downstairs bubbler wasn't working and the staff was not aware of that. But when I informed the staff about it he told me that he will inform the management. I hope my review will help.
Good Morning Csaba. We are very disappointed to see a rating like this, especially with no feedback. Can you please confirm why you left this rating, as we have no record of you even visiting our gym (unless it was under a different name) so unsure how you can comment let alone leave a negative rating. Thank you.
Fantastic experience: my favorite gym. shame i dont have time to visit more often.
Thanks so much for your feeback!! Hope to see you around the gym too!!
Positive experience: Friendly staff but it's a bit cramped inside and equipment is aged
Hi Adeline thanks for the feedback. We have just completed updating the upholstery on a number of pieces of equipment so hopefully you'll find them looking much newer! And if you're interested in classes and Personal Training we have also just launched our new Training Studio to give you more space to workout!! Look forward to seeing you soon.
Positive experience: Good location close to train station and lots of street parking available. Decent selection of equipment.
Thanks for your feedback Martin!
Fantastic experience: Great gym, friendly staff. Neat & tidy
Appreciate your feedback and rating Lynnette!!
Positive experience: too busy
Fantastic experience: Pumpin
Fantastic experience: A great gym for locals..love the 24/7 facility...
Positive experience: a nice gym however it can be very crowded and feel slightly claustrophobic
Positive experience: Great gym friendly staff and p/t"s
Fantastic experience: 还不错,人不算很多,就是器械单一了一些。
Positive experience: Good equipment. Basic shower etc.
Positive experience: Big plus fitness, decent gym!
Positive experience: Friendly staff, decent selection of equipment
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