Revo Fitness - Victoria Park
Information about Revo Fitness - Victoria Park
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit Australia about Revo Fitness - Victoria Park:
Revo Fitness - Victoria Park is a popular gym located in Perth, Australia that offers a variety of amenities and a welcoming atmosphere for fitness enthusiasts. Many members appreciate the wide range of equipment available, including a dedicated HIIT FIT section that caters to different fitness goals. The gym is known for its friendly staff who provide excellent customer service, making new members feel right at home.
Positive Feedback Highlights:
- Friendly and helpful staff.
- Affordable membership with no lock-in contracts.
- 24/7 access to the gym.
- Great community atmosphere with members practicing good gym etiquette.
- Variety of equipment and well-maintained facilities.
Areas for Improvement:
- Some users report that the gym can get quite crowded during peak hours, leading to longer wait times for equipment.
- Several reviews mention maintenance issues with equipment and the overall cleanliness of the facilities.
- The air conditioning has been a recurring concern, especially on hotter days when many find the gym stuffy.
- Parking can be challenging, with limited free options nearby.
Despite these concerns, Revo Fitness - Victoria Park continues to be a preferred choice for many locals who value affordability and flexibility in their workout routine. With ongoing renovations and management's commitment to addressing feedback, many members look forward to seeing improvements in the future. Overall, it remains a great gym that meets the needs of its members and promotes a healthy lifestyle.
Revo Fitness - Victoria Park: Opinions
Negative experience: have been to a few revo locations and this one is the worst by far. machines in desperate need of servicing, felt uncomfortable using them. space is cramped and feels really claustrophobic in there. definitely need a bigger venue as the size does not accommodate the amount of people that are always there (can never get a bench!!)
Hello Dylan, thanks for sharing your feedback. We’re committed to maintaining a high standard across all our gyms, making sure every visit is a great experience. Occasionally, some equipment might be out of action while we wait for repairs, but we always log these issues as soon as they’re identified. If you ever spot anything that’s not up to standard, please let a staff member at reception know so we can get it sorted right away. We’ll be passing your feedback on internally to ensure we stay on top of things. Thanks again!
Fantastic experience: Trained here the other day, thought it was a really cool Revo to train at. Love the upstairs area and the reformer room. Staff really friendly
Hey Renee, we’re pumped to hear you enjoyed The Studio! Thanks for the great feedback—it’s always awesome to hear what our members are loving!
Negative experience: No free parking infront of gym. Paid parking infront available in the kings street. So crowdy, It's very difficult to get your instrument available in the right time.
Thanks for your review, Abul. We would like to hear about the reason you gave this review. Please reach out to [email protected] with details so that we can look into this and rectify the issue!
Fantastic experience: Good
Thanks for your review, Paul!
Negative experience: Cancelling your membership on 5th of June, but you still need to use this gym until 23rd of July LOL That means you need 7weeks of notices to this gym What a joke
Thanks for your feedback. The 30 days’ notice starts from the upcoming debit, and membership fees will be due and payable for the 30-day notice period as per our cancellation policy. If you have any queries about our payment process, please don't hesitate to reach out to [email protected]
Fantastic experience: Is v nice here :)
Thanks for your review!
Negative experience: Very poor client experience. Most of the machinery here is rusted. Poorly maintained gym.
Thanks for your feedback, Tanishque. Our Vic Park gym had new equipment mid last year with the upgrade! We will have our Club Manager review the equipment for any issues.
Positive experience: Very difficult to change weight plates on some machines due to heavy rust. Plus, it comes off the machines and gets all over you. It's a shame because it's in a great location and well fitted out. I hope it improves.
Thanks for your feedback, Nathaniel. We have passed this on!
Positive experience: 可能因為是雙層樓 所以感覺起來場館偏小擁擠 沒看到器械飛鳥 服務人員經常不在 不曉得怎麼問wifi密碼 沒有可以上鎖的置物櫃很不習慣 價格很划算 仍然是個好地方
Thanks for your feedback, Ipin. You can view our staffed hours on our website https://revofitness.com.au/gyms/victoria-park/. Please reach out to [email protected] and we can provide you with the wifi password!
Fantastic experience: 10/10 gym manager
Thanks for your review, Chloe!
Fantastic experience: I really appreciate Stella for helping me out with the gym equipment. Thank you for your amazing service.
Thanks for your review, Parbati! Great to have you in the gym!
Negative experience: I don't think the showers have ever been cleaned. Mould on the walls for weeks now. Guys cleaning their ears and leaving the cotton buds on top of the stall. Its grim.
We appreciate your feedback Alex. We strive to provide high quality facilities for our members, across all aspects of the gym. We take the hygiene and cleanliness of our clubs very seriously and have strict protocols for our cleaners. Your feedback has been passed onto our Club Manager. Any issues while you're in the club, please let our staff know at reception so we can rectify straight away
Positive experience: I really like this place. Very near from where I live. However, I have noticed that there are people who are hovering over equipments whilst we are obviously using those. It's not only me, I see others being disturbed by this nuisance. I know some of them are new to the gym culture but I should recommend to please give patrons reminder over the speaker to not hover over equipments whilst people are using it. Just because we are using our phones does not mean we are not using the equipments, we are obviously resting for few minutes after a set. Overall, I would definitely still recommend this gym, not only affordable but also the staff members are awesome
Thanks for your review, Norjin! We appreciate the feedback and have passed this on internally. We are glad to hear you are loving training at our Vic Park location!
Fantastic experience: So far, so great. Joined up yesterday online. Got a free duffle bag. Grabbed my swipe card. The lovely Stella showed me around since I'd never set foot inside a Revo before. It's a lot bigger than it looks because there are rooms upstairs. I joined as a Level 2 member because I really wanted access to the reformer pilates. Gym has 24/7 access. The app has a function where you can see how busy it is in the gym. Bring a friend for free on Saturdays during staffed hours. Also recommending a mate to come so we'll both get two weeks free! Woo!
Thanks for your review, Chelsea! We are so glad you love Revo Fitness and what we have to offer!
Negative experience: When I went in to get my new member key, the lady didn't say much, just nodded at me. There was no showing me around the facilities, just heres your key cya later. I'll give her 5 stars for her smile though, she managed to hold an extremely fake smile the whole 2 minute interaction I can't comment on the actual facilities as I've only been in once, and I did go round in a circle because I had no idea where to find anything.
Thanks for your feedback, Tarsha. Our Club Manager will be in touch to rectify this issue. If you have any further feedback, please don't hesitate to reach out to [email protected]
Positive experience: It is somehow hotter inside than outside in summer I would love some airflow
Thanks for your feedback, Volatik. We can confirm the AC company will be out to service the system next week.
Negative experience: No staff around 6pm although they write the staff time is until 8pm. I and many people outside gave up because we cannot get the key to get in as the new membership. I think that many people work from 8 to 5, so they are impossible for coming during work hours to finalise the membership with Revo Fitness.
Thanks for your review. Unfortunately our staff member was unwell at this time. Please reach out to [email protected] if you require any further assistance.
Positive experience: Nice gym and good facilities, love it as my local gym BUT please fix the air-conditioning. It's a sauna in that place during summer - I walk in and walk straight back out sometimes cause I'm already sweating before my workout. That's not the conditions most people wanna work out in! Other than that, all is good.
Thanks for your review, Joseph! We can confirm the AC company has been informed and will be in club next week to resolve this issue.
Negative experience: Despite the gym being revamped last year, there is no aircon or airflow throughout the entire gym. All of the equipment is rusted because of the constant condensation. It is ridiculously hot and damp, and I wouldn’t be surprised if we all get mold toxicity down the track. 2 stars for having 8 squat racks.
Thanks for your feedback, Caitlin. The AC issue has been passed on and the company will out to investigate next week.
Negative experience: I don't recommend Revo because their service is inefficient. I've been trying to get in contact with them for many reasons but they never reply. First, I paid for level 2 membership but my key tag wasn't granting me access to the Studio. Second, I canceled my membership and 2 months later I'm still getting charged. The gyms and infrastructure might be good, but the customer service is the worst!!
Hi Taina, please reach out to [email protected] with details so that we can look into this and rectify the issue!
Fantastic experience: Algud gets th no.s bt alguds
Thanks for your review, Leo!
Fantastic experience: Great gym I always feel so welcomed here. Equipment is really well set out, heaps to choose from and not overcrowded. Thanks
We really appreciate your review Jo. It’s great that you feel welcome and love the range of equipment. So glad to hear you're enjoying training at Revo Fitness.
Negative experience: SCAM ALERT!! They will force you pay upfront a month for cancellation and after that you will be continue charging even your membership already cancel
Hi there, the 30 days’ notice starts from the upcoming debit, and membership fees will be due and payable for the 30-day notice period as per our cancellation policy. If you have any queries about our payment process, please don't hesitate to reach out at [email protected].
Negative experience: I don’t recommend this gym. 1) No Parking 2) if parked somewhere probably have to walk 300 mtrs 3) No back door entry 4) No proper Machines 5) Always have some issue with Machines I can go on and on
We can confirm that we have free parking accessible at the back of the building for our members to use. Our equipment is brand-new and serviced on a regular basis. We would love to learn how we could have improved your experience with us to help future members of Revo Fitness. Please email [email protected] with any of your suggestions.
Positive experience: Good gym, but why is there no aircon or ventilation? This gym is literally a sauna , obviously we’re all going to sweet but this is a bit much
Thanks for your review and feedback, Jodea. We can confirm the air-con is working!
Positive experience: Good gym but freezing in the mornings. Turn down the Air-con.
Hi Michael, thank you for your feedback. We try out best to maintain a temperature that is comfortable for our members while training and will be looking into this. If you have any issues in club, please don't hesitate to talk to our friendly team member at reception.
Negative experience: This place has consistently the worst communication possible. Some of us are extremely busy, and don't have time to wait around during staffed hours for staff who aren't even at their desk. Been waiting for at least half an hour to speak to someone at the desk, nobody in sight. I have tried calling more than five times every single day for six days prior to figuring "I'll just drive there" and every day it goes to voicemail. It's completely unacceptable. There were about six people who had all been waiting alongside me who simply needed to be tagged in so they could work out. Really annoying as a night shift worker that the one day I've finally had free to try and upgrade my membership, nobody is even available. And when someone does pick up the phone, you get one word answers from someone who sounds like they don't want to be there. Thinking of changing gyms.
Thank you for reaching out and leaving a review. We're sorry to hear you've had trouble getting in contact. You can always reach out to us directly at [email protected] and we will be able to help you with any requests there. Our staff are often on the gym floor cleaning, so we have passed on this feedback internally to ensure they have the phone on their person whilst doing this to be able to assist members in the future. If you have any other suggestions for how we could improve your experience, please don’t hesitate to reach out at [email protected].
Fantastic experience: The renovated Vic Park club, wow!!!!! Just wow
Thanks for your review Leonard. We agree with you there – our renovated Victoria Park club is epic! Thanks for supporting local.
Fantastic experience: Currently closed for renovations, but open again in April I believe.
Thanks for your review, Scott! You are correct, our Victoria Park gym is currently undergoing renovations and will reopen 7:00am 11/04/2023.
Negative experience: Nowhere to put your stuff, especially upstairs, I had to put my valuables on the floor. Won't go back.
Hey Jason, we have pigeonholes at each club where you can store your belongings. The pigeonholes are located near reception. If you have any other suggestions for how we could improve your experience, please don’t hesitate to reach out at [email protected].
Negative experience: The inbody machine doesn't work for a long time, and two of the Pilates reforms' videos don't work.
Thanks for your review Yun. We can confirm this was a temporary issue, and has now been resolved. We apologise for any inconvenience to your workout. f you have any suggestions for how we could improve your experience, please hit us up at [email protected]!
Fantastic experience: Great staff and very wonderful gym.
Thanks so much for your review! We’re so glad you’re enjoying working out at Revo Fitness and look forward to having you back in the club soon.
Fantastic experience: Pretty big gym, more space to dp streching or abs workout. :)
We really appreciate your review Janina. It’s great that you have room no matter your workout style. So glad to hear you're enjoying training at Revo Fitness.
Fantastic experience: Awesome gym. Great, friendly staff. Good equipment and space. Love working out at the Vic Park Revo.
Thanks so much for your review Gary. Great to have you in our club! Thanks for supporting local.
Positive experience: Equipment is a bit outdated and some broken equipment still hasn't been fixed or replaced. The renovation works have been going on for a while and don't seem to be ending any time soon.
Thanks for your feedback, Emmanuel. We offer a great amount of equipment to suit different types of training and have used the space to accommodate that as best we can. We do have exciting updates coming for our Victoria Park club in the coming year and apologise for any inconvenience in the meantime. We would love to learn how we could have improved your experience with us to help future members of Revo Fitness. Please email [email protected] with any of your suggestions
Positive experience: Great facility and a decent size. I like the range of equipment (although there are implements I still desire!) But for the price and convenience I can't really complain. I know others have complained about parking, so that's something to bare in mind. I live locally so it's pretty easy for me, and the location on the main Street makes it pretty easy to get to.
Thanks so much Michael! We have free hour parking behind our facility and access after hours from the back to ensure safety is a priority.We are so glad you love Revo Fitness and what we have to offer! #revofitness
Positive experience: Renovations have certainly improved the gym but studio area is way too small and machines often out of order
Thanks for your review, Kevin! We can confirm that there was only one piece of equipment out of order which was rectified as soon as possible. If you have any other suggestions for how we could improve your experience, please don’t hesitate to reach out at [email protected].
Negative experience: Very bad service, one renovation supposed to be 2 months, you decide to wait because is mandatory stay 1 additional month+15 days of the your next payment, just before opening they decide extend the renovations for another 2 months, it's obvious that it was planned. What is his solution?, go to other branches, all of them far away and crowded.
Thanks for reaching out Gregory. Unfortunately we experienced setbacks in the construction process from contractors and builders onsite, which has resulted in a delay outside of our control. We apologise for any inconvenience caused, and appreciate your patience. We appreciate your patience. Please note you are welcome to suspend your membership at any stage, so you will not be charged during the renovation process. If you wish to do so please reach out to the club directly at [email protected]
Positive experience: Its a well equipped gym and worth every penny you pay. Easy access. Only downside I see is that its too crowded. Equipments are always taken in peak hours and you got to wait for sometime for your turn.
Hi, thanks for your feedback. We have a live in-club counter on the homepage of our website so you can see how many people are in the gym at any one time and choose the time that best suits you! If you have any other suggestions for how we could improve your experience, please don’t hesitate to reach out at [email protected].
Negative experience: After the renovation the place still feels small. The temperature is always on the cooler side inside and make warming up a lot harder before a workout. The lights downstairs blind your eyes as you try to bench which is pretty annoying.
Thanks for your feedback Daniel. We offer a great amount of equipment to suit different types of training, and have used the space to accommodate that as best we can. We appreciate your feedback on the benches, and will get these moved. We will also look into moderating the air conditioning too. Looking forward to having you in the club again next time. Thanks for supporting local.
Positive experience: Comparing it to other revos, the machine variety is very limited and this is the only revo with no boxing bag, the staff promised there would be one but that was already a month ago, even before the renovation the bag is never replaced, also no place to put or hang your stuff on downstair toilet. Last but not least the massage chair is much better at cannington revo and the lights downstair near the squatting area is too bright.
Thanks for your feedback Tris. We offer a great amount of equipment to suit different types of training, and have used the space to accommodate that as best we can. Please know that there is a boxing bag on the way, and we will also install hooks in the downstairs bathrooms. Looking forward to having you in the club again next time. Thanks for supporting local.
Negative experience: After 4 month of rennovation that has probably be done by mikey mouse the gym look snaller they removed many things! It look like all they have done is paint walls and change sinks! Il start going to belmont again even if i have to take my car and drive 15 mins
Thanks for your feedback, Claudio. We can confirm that our renovation allwoed us to give the club a fresh layout, introduce brand new pin and plate loaded equipment, additional squat racks, new rig, new cardio equipment, new accessories and The Studio. ! If you have any other suggestions for how we could improve your experience, please don’t hesitate to reach out at [email protected].
Fantastic experience: Great gym with easy 24/7 access. Now that it’s been renovated there’s updated machines to use. Revo gives you access to all gyms over the state (unsure on country) which is handy.
Thanks so much for your review Charlotte. We love our Victoria Park gym too! So glad to hear you're enjoying training at Revo Fitness.
Positive experience: Price is good but too many members have been allowed to join so can be incredibly busy. Maintenance is terrible! In the 3+ years I’ve been going here the only thing they have done is paint the walls & ceiling black to cover the mould. Gym is always dirty and cleaners barely do anything whenever I’ve seen them in there. Machines are basic and a lot have issues and need fixing/replacing. Considering how nice some of the other Revo gyms look this ones has to be one of the worst, yet we pay the same membership fee.
Thanks so much for your review, Kallie. In terms of being busy, we have a live in-club counter on the homepage of our website so you can see how many people are in the gym at any one time and choose the time that best suits you!We strive to provide high quality facilities for our members, across all aspects of the gym. We would love to learn how we could have improved your experience with us to help future members of Revo Fitness. Please email [email protected] with any of your suggestions. Thanks for supporting Western Australian local business.
Negative experience: Equipment needs an upgrade
Hi Teshvin, we'd love to find out more about how we could improve your experience. Please contact us at [email protected].
Negative experience: Needs alot of maintenance, literally had trafic cones with tape fencing off random areas. cleaner literally vacuumed around my feet while I did curls.
Thanks for your feedback, Eleshia. We strive to provide high quality facilities for our members, across all aspects of the gym. This issue regarding the cleaner has been passed on to our Club Manager. In terms of the clubs maintenance, we are making changes to provide the Victoria Park club with some love in the coming months! Thanks for supporting Western Australian local business.
Negative experience: They advertise $9.69 per week but when I canceled my membership after just 2 weeks, they charged for the month ahead
Hi Eugene, we don't have any lock in contracts, we just require 30 days' notice for cancellation. If you'd like any further clarification, please don't hesitate to contact the club at [email protected] and we'll be happy to help!
Negative experience: Good space and equipment variety but most things have rusted, the floors are dirty, poor ventilation.
Hi Isaac, we are investigating deep cleaning and presentation and will resolve all issues ASAP. If you ever have any issues in club, please don’t hesitate to talk to the staff member at reception so we can assist and get these rectified. Thanks for supporting local.
Negative experience: I hope this gym supports more for people with disabilities. They ask care worker to pay as well.
Positive experience: Cheap and convenient. Bring a full water bottle, this one has been out of order for weeks.
Hi Adrian, the water fountain downstairs has been out of order for 1 week while we are waiting on a replacement. We apologise for any inconvenience caused during this time. Please use the working water fountain upstairs in the meantime and we’ll have this fixed ASAP. Thanks for supporting local.
Positive experience: Parking is quite bad which is pretty standard for Victoria Park, the gym itself is quite old as well but has all the standard equipment you'd expect and the staff are friendly.
Hi Andrew, there is 4 hours free parking along King George Street and 1 hr free parking with ticket in the parking lot behind the gym. We love the character of the building, and glad you're enjoying the equipment. If you have any other feedback for how we could improve your experience, don't hesitate to reach out at [email protected]!
Positive experience: My local gym, the facilities are excellent, staff very friendly and trainers insightful and good value for money. However the AC is pretty useless on super hot days so can turn into a sauna in high summer.
Thanks for your feedback Liam. We are working closely with our aircon technicians to make the environment as comfortable as we possibly can for our members. Great to hear you're enjoying the facilities!
Negative experience: It does the job. Equipment and building is extremely dated. Lots of water damage and mould issues which is concerning considering the amount of air everyone's breathing in whilst working out. PTs are not attentive and hard to book sessions with. Would rather make the extra travel to use a new Revo gym that has upgraded equipment, healthy buildings and responsive staff.
Hi Caitlin, we are investigating deep cleaning and presentation and will resolve all issues ASAP. If you ever have any issues in club, please don’t hesitate to talk to the staff member at reception so we can assist and get these rectified. Thanks for supporting local.
Negative experience: "Be Kind" - as a poster said on the door - Have been a member for almost 2 years. I actually like this branch for I find their members have good gym etiquette (wiping, returning weights, dumbbells in order). However, experienced the same as other recent reviews with regards to vaccine certificate. Went on foot to Revo after being away for a while (didn't even suspend my membership). Searched my email inbox for revo to see if there was notice about proof of vax, nothing (Last email was 7 Feb 21), I thought oh they must have had a way to cover their opening hours for checking vax. So, psyched myself up for a 6.30am start, when I reached my key didn't work at the door, then another lady tried with her key also didn't work (at this point, I suspected it must be vaccine cert related - understandable), members inside alerted a Revo-uniformed PT and she went out. There I was standing with my vaccine certificate handy only to be told she coulndn't sight my vaccine certificate because she wasn't a receptionist. The part that got me the most, the lady whose key didn't work as well got greeted by first name basis and let in, so did the guy that was with her (who didn't tag his key on the door, so i don't know whether his key would work). And i still have my covid vaccine cert open and had the whole cardio section watching. 'I know.. it's annoying, isn't it?' was the best I got. Hate to pull this card but I was POC and the members let in weren't, neither is the PT. I had to do the walk of shame home, hyped in preworkout. Regardless of the nature of the relationship between the uniformed PT and the Gym, they were affiliated to the gym. There are ways to remain accountable to the mandate, especially one has got the accepted proof of vaccines and not just trying to covince you I'm vaccinated empty handed. I guess "Be Kind" was expected - not necessarily offered.
Hi Yoel, we appreciate your feedback.All members were contacted by email on the 17/01/2022 to let members know about the upcoming certificate requirements, and we also had signage in club to notify members. We extended our staffed hours for 2 weeks to make it as easy as possible for our members to attend the gym during staffed hours to show their certificates or exemptions.We really care about our members having the best experience possible, and as explained over the phone we are investigating this further.Thanks for supporting local.
Positive experience: Update Pros 1 Cheap and relatively easy to park at the back 2 staff do go around and clean some equipment 3 easy communication with management Cons 1 Too busy ( sporadic gym session , hard to follow a routine because machines generally busy) 2 Gym equipment quite old 3 Maintenance of building and toilets really poor, with a lot of water damage. Buckets on floors . Urgently needs an upgrade- some renovations happening last week of August 4 terms and conditions misleading. 30 days cancellation plus one whole month billing cycle ( so definitely locked it for more than 5 weeks...) 5 towel policy not reinforced ( trainers train people without towels) 6 shoe policy signage stating that people must wear shoes. However not reinforced. 7 not enough toilets and showers
Thanks for your feedback Alicia. We strive to provide high quality facilities for our members, across all aspects of the gym. We also have a live in-club counter on the homepage of our website so you can see how many people are in the gym at any one time and choose the time that best suits you! We would love to learn how we could have improved your experience with us to help future members of Revo Fitness. Please email [email protected] with any of your suggestions. Thanks for supporting Western Australian local business.
Fantastic experience: Who cannot love this joint. It's Big. It's Strong. It's Vibrant. We are so glad to make this our gym having left HIIT Station Capalaba. In Cass' we trust.
Fantastic experience: Top notch gym, lovely staff, acceptable brightness
Thanks for your review Dylan. We've got top notch members!
Fantastic experience: Affordable membership, no lock in contract, and 24 hour access. Well equipped, never too crowded. Conveniently located. There's not much else you can ask for a gym.
Fantastic experience: Good overall, biggest of the branches.
Thanks for your review Diogo!
Fantastic experience: Staff were helpful and can't fault this gym.
Fantastic experience: Good place very clean, perfect for exercise. Excellent attention
Thanks for your review Paola, great to have you in the club!
Positive experience: Good equipment
Thanks for your review Frans
Positive experience: Good.
Thanks for your review!
Negative experience: I was not allowed to train my friend and teach him how to do exercises cause they said they have their own personal trainer!!!! And I’m not allowed to do that.
Positive experience: Always clean, equipment working - just need to fix the toilet - seems to be a reoccurring thing with all Revo gyms.
Thanks so much for leaving us a review Jonro!
Positive experience: Great facility- would be good to have secured lockers and better bathroom facilities.
Fantastic experience: This gym is amazing - I am fussy when it comes to gyms but they have everything you need for whatever your goals are and it's clean and spacious!
Positive experience: Been a member now 12mths really good vibe. Only downside is I get frustrated with people sitting on the equipment with their phones. Ask one guy if I can use told me f off
Thank you for your feedback Nigel. We’re sorry to hear you’ve had a bad experience with one of our other members. We strive to create a cooperative environment that is welcoming for all, with members being considerate to each other. If you have any issues while at the gym, please bring it up with the staff member on duty so we can assist promptly. We hope this hasn’t affected your overall experience at Revo Fitness, and we look forward to having you back in the gym next time!
Positive experience: The water is warm and tastes bad. Scarborough Revo upgraded the water machine and the water is cold and good now. Most Revo gyms have really dirty air-conditioning. You can see a thick cover of grease on them.
Negative experience: Yesterday I tried to give 30 days notice to terminate my membership as per their advertising and they would only allow me to finish on January 5- which is 50 days notice. It's not a good way to start a relationship when an organisation gets you to sign up with a lie. I'm not the first person this has happened to. There is no justification for a breach of contract which is exactly what this is.
Positive experience: The gym is ok but only give 3 stars because their group clases literally steal a lot of the equipment that the other members are using including benches, weights and use the common spaces to do the clases, there is no defined zone for group clases so it gets very crowded among the common use areas.
Negative experience: I have been to cancel my membership three times. The first the internet was not working, in which they said they would follow this up and manually process my cancellation. It was not followed up. The second time, I went in, and it all went through successfully via the iPad. I expected to be billed for the 30 days notice which is fine and that final payment went through. I paid this, and then had the bank block them from continuing to withdraw as I have heard of issues with this gym before... and then again, the next month I receive a call - ' Hi - your payment has not gone through, I suggest you pay this as soon as possible'. I have been trying to get through to a manger for the past month, no call backs, just a different sales person with a horrible attitude and no intention to find a resolution. I have been trying to 'cancel' my account for three months now. This is beyond a joke, the customer service is horrendous, the unprofessional attitude reflects on your business extremely poorly and truthfully, as a customer of yours for almost two years, I am appalled by this and I believe other people should know that it's quite obvious you advertising is a bit of a doozy/misleading. Apart from the customer service - the gym is great. If I had not moved locations I would still be using it. It has great equipment, great trainers and is a fantastic gym for people who prefer 24 hour access. Hopefully this review gets to a manager - so I can resolve this.
Positive experience: Signed up as a member the other week, average gym nothing special compared to any others i have trained at. Advertisements of $9.69 weekly no lock in is quite misleading as you are charged monthly and they require at least 30 days notice before your contract ends. Gym equipment is in quite poor condition, would expect it to be maintained alot better considering how large the revo franchise is.
Thanks for your feedback Dylan. We make it clear on sign up that billing is done monthly and that you can cancel anytime with 30 days' notice. This offers our members greater flexibility than a lock in contract.We strive to provide high quality facilities for our members, and offer a great amount of equipment that receives regular servicing. We're always adding new equipment to our gyms that members want, so if you have any further feedback please don't hesitate to contact us at [email protected].
Fantastic experience: Great gym loads of room to move
Fantastic experience: Sufficient amount of equipment and cheap month to month contract fees.
Fantastic experience: Poppy and the team are absolutely fantastic, couldn't fault them in any way.
Thanks for your review Matthew! Agreed, we've got a great team.
Fantastic experience: Good work out at a fair price
Thanks for the review Peter. Glad to hear you're enjoying your workouts at Revo Fitness!
Fantastic experience: Really huge space with lots of equipment, I really love the number of barbells available and platforms/racks. The team are really friendly, signup is super simple and to top it all off, the monthly rates are very reasonably priced.
Thanks for your review Martin. Glad to hear you're loving all of the equipment!
Fantastic experience: Great management and facilities! Very clean equipment and bathrooms also!
Fantastic experience: Best gym in the area.
Fantastic experience: Good covid distancing measures.
Fantastic experience: This gym is amazing - I am fussy when it comes to gyms but they have everything you need for whatever your goals are and it's clean and spacious!
Fantastic experience: Great, clean n affordable price. It's an excellent gym.
Fantastic experience: Can't beat the price! The equipment is new and looked after, the switch on stack weights instead of putting a pin in the weight stacks is great for everyone including visually impaired. The screen with 10 videos of how to do each exercise is a total body workout. Fitness hit I think they call it. You do each exercise for 40 seconds then rest for 20 and you do each exercise 3 times. After not doing alot of exercise over Covid lockdown this 30 minutes workout got me in shape enough to play basketball again and not get injured. Highly recommend d everyone try it at least once. There are personal trainers ready to take on new clients too. If you are looking for a gym come try it out.
Fantastic experience: Affordable price for the benefits!
Thanks for your review Javier! Great to have you in our club! Thanks for supporting local.
Fantastic experience: Not really able to give a review for Revo's business, but instead a review of the compassion of their staff. I want to send a HUGE thank you to the Revo staff who helped my Mum last week when she had a fall across the road. They stayed with her the entire time, called us so we could get there for her and an ambulance, made sure she was warm and as comfortable as she could be in the circumstances. It was a wonderful example of the best of people and really made a difference for how well my Mum was able to recover. Thank you so much Revo staff, you are amazing!! PS. In case you're wondering Mum is fine now after a few hours in emergency being checked over. She has a few decent bruises but otherwise back to her usual determined self ;-)
Thanks for your review Caroline. We're so glad to hear your Mum is doing ok! Have passed your message onto our staff. We agree, they really are the best!
Positive experience: Not too good not too bad. Just an average gym. Worth the money
Positive experience: Reasonably priced gym, good lifting platforms but some equipment needs some attention/maintenance
Positive experience: I love this gym. They have a variety of equipment and machines and plenty of cardio machines. Best part is the HIIT FIT section. Just 1 star off as it lacks a cycle with a back rest, which would be great for pregnant women and people with back problems.
Hi Jeni!Thanks for your review. Unfortunately we cannot give pricing of our trainers as they rent the space from our premises and their businesses are run individually.Each trainer charges different pricing and as each person may charge based on different offerings it is difficult to keep all this information.This is why we ask you to look at the style of training and which trainer suits your best rather than just go to a trainer based on price.99% of the time the trainer that suits your style can meet your financial restraints!This is not an excuse but explanation for our staff explanation.Thanks for your review and we hope you enjoy your experience in our club.
Fantastic experience: The best
Fantastic experience: Awesome
Fantastic experience: Great value for money
Fantastic experience: Good gym with friendly people and staff
Fantastic experience: I joined Revo Fitness in Vic Park a little over a month ago and I am quite impressed! Cheapest gym I have found and yet the machines are quite up to date. The weight machines are even on a pin-set system that makes it extremely easy to set how much weight you want to lift. The building itself is a bit old and has a grunge feel to it, but, I really enjoy it as it feels like I’m in some old gym in Brooklyn or something. Much better than other gyms I’ve tried and I have already lost 7.5 kilos :)
Fantastic experience: Good weekly price, quality and well-maintained equipments.
Positive experience: Just wat u need!!
Negative experience: Informed me over the phone that I could pay 60 dollars cash for 5 weeks repeatedly. Went in store and they wanted to lock me into direct debit for a lower rate and told me the 60 dollars deal was a once off. What business doesn't want to earn more money per week from customers paying cash? All this talk of no lock in contracts are fake. Direct debit my money? Never!
Hi Johnny, We are sorry for your experience!Our 5 week memberships are generally used for short stay, holidaying and travelers. Members occasionally use this membership to trial the facility if they wish to join us!Although we are direct debit we do not have any lock in contracts or sign up fees which means you just need 30 days to cancel your membership.Although this is not an excuse; we are apologise for your experience and will ensure our staff explain our systems more efficiently in the future.Thanks again and all the best with your training and fitness!
Positive experience: Beware!!! The equipment needs a good clean. Watch out for dust in your face if you want to do some core work in between sets. Overall It is a well equipped gym and the staff are friendly. The manager leaves something to be desired though. Two staff on two consecutive days told me the guest pass would allow me to duck out and grab a coffee in between a long workout. So I bought the guest pass. I reiterated what the other two staff had told me to the latest staff member (manager) as I was leaving to grab a coffee. He brusquely told me I couldn’t come back in unless I paid again! I wanted to provide feedback to upper management about the way the duty manager had dealt with the situation through the appropriate channels, but annexure 1 (Revo’s preferred method) was not in the membership agreement as stated it should be. I returned to the club to ask for a feedback form and the duty manager told me he didn’t have one to give me. His approach bordered on rude. There are plenty of other gyms to go to where the management seek to find solutions for clients. Try somewhere else with better management. I would have structured my workout differently if I had been told that I couldn’t return without paying again if I ducked out for a little while. fair waste of time for me really.
Fantastic experience: Love the location, very clean
Thanks for reviewing our club! We are so glad you love Revo Fitness and what we have to offer! #revofitness
Fantastic experience: One of the best gyms around, very spacious lots of different equipments.
Thanks for reviewing our club! We are so glad you love Revo Fitness and what we have to offer! #revofitness
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