
Information about Fernwood Fitness
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Our comment from FitFit Australia about Fernwood Fitness:
Fernwood Fitness Cairnlea is a fantastic women’s-only gym located in Melbourne, Australia, known for its warm, welcoming atmosphere and supportive community. Many members appreciate the clean and well-maintained facilities, which include a variety of workout options, from group fitness classes and Reformer Pilates to FIIT30 sessions, catering to all fitness levels. Users highlight the exceptional personal trainers, like Mel and Lenora, who provide motivation, encouragement, and personalized support throughout members' fitness journeys.
The gym fosters a lovely sense of community and camaraderie, with members and staff alike cheering each other on. The inviting atmosphere helps to ease gym anxiety, making it a safe space for women of all ages to work out without fear of judgment. Additionally, the inclusion of amenities such as infrared saunas, a cozy members' lounge, and nutritious breakfast options further enhances the workout experience.
While many users rave about the classes, staff, and overall environment, some have noted concerns regarding membership costs and the cancellation process. Despite these challenges, the majority of reviews suggest that the supportive environment, cleanliness, and varied programs make Fernwood Cairnlea a top choice for women looking to improve their fitness and wellness.
Services, Machines and Guided Classes
Fernwood Fitness: Opinions
Fantastic experience: Ive been a member of Fernwood for years, have had memberships on and off to suit my health and lifestyle. Fernwood has always been supportive of my decisions. A very friendly and clean environment. I have also had PT with multiple trainers some who have left and still here. Mel has been my on and off PT, I also see her as a very great friend who has supported me the hole way through, even if I’m inconsistent with my training. All round it’s a safe place to be and feel loved.
Thank you so much for your kind words and for being such a valued member of Fernwood over the years! We are thrilled to hear that you've always felt supported in your fitness journey and have found our environment friendly and welcoming. We are so proud to be your safe and supportive space. Thank you for sharing your experience! x
Fantastic experience: LENORA IS THE BEST PERSONAL TRAINER. Her drive to motivate members of the gym is constantly displayed and never goes without being seen! Her positivity makes every set so much easier as she pushes individuals to complete their workouts to their full potential. Would definitely recommend attending a class or private training session with her as she never disappoints.
Thank you for sharing your experience! We're thrilled to hear how much you enjoy training with Lenora. Her dedication and positivity truly make a difference. We'll be sure to pass along your kind words x
Fantastic experience: I was a member of Derrimut 24/7 for years, but switching to Fernwood Cairnlea was the best decision I’ve made! The team here is incredibly lovely and friendly, creating such a welcoming environment. The gym is always spotlessly clean, and it’s clear the staff and other members value and respect this as well. While they may not have the extensive range of equipment found in larger gyms, they offer a great variety to suit all fitness needs. Bonus points for the wide range of class options, perfect for those who prefer alternatives to weightlifting. Highly recommend!
Thank you for your wonderful review! We are thrilled to hear you’re loving the welcoming atmosphere, cleanliness, and variety of classes here at Fernwood Cairnlea. Providing a supportive and friendly environment is what we’re all about! Your recommendation means so much to us—thank you for choosing Fernwood x
Fantastic experience: Attending past PT and gym at Cairnlea Fernwood has played a huge part in my fitness journey - I've made some real in-roads with my overall strength, flexibility and overall well-being! All the staff, from reception, class instructors and PTs are always so lovely, helpful and knowledgeable - there is a bit of something for everyone, no matter if you're just starting out, or are a regular gym-lover! Shout out to Romina, when I had to overcome an injury, she was a motivating, patient and knowledgeable presence - adjusting my PT sessions accordingly to focus more on recovery and rehab - now I'm back on track and can focus on the rest of my fitness goals and aims for the ladies out there, I couldn't imagine working out anywhere else!
Thank you for the wonderful feedback Karen! We're thrilled to hear Fernwood Cairnlea has been a big part of your fitness journey. A special thanks to Romina for supporting your recovery and being a great Personal Trainer – we’re so glad you’re back on track with your goals! We appreciate your kind words about our staff and are grateful for your recommendation x
Fantastic experience: I moved to this branch couple of months ago, and I had the BEST experience from here; Staffa really care about your physical and mental well being; it’s simply amazing that they welcome us with a smile… highly recommend this branch to everyone!!!
We are so happy to have you part of our Fernwood Family here are Cairnlea. Cannot wait to see you around x
Fantastic experience: Fernwood Cairnlea is a fantastic women’s-only gym that offers a welcoming and supportive environment for all fitness levels. The gym features a variety of workout options, including group fitness classes, Reformer Pilates, and FIIT30 sessions, all led by expert instructors who are encouraging and attentive. Beyond the workouts, the facility also provides infrared saunas for relaxation and muscle recovery, as well as a cozy area with tea, coffee, cereal, and toast, perfect for unwinding post-workout. The staff and management are exceptional, always approachable and understanding, creating a community where women feel empowered and supported in their fitness journey. If you’re just starting out or looking to challenge yourself, Fernwood Cairnlea makes fitness enjoyable and accessible!
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the supportive and welcoming atmosphere at Fernwood Cairnlea. It’s fantastic that our variety of workout options, from group fitness classes to Reformer Pilates and FIIT30, is helping you on your fitness journey. Thanks again for being part of our community, and we look forward to continuing to support you in reaching your goals xx
Fantastic experience: Amazing community feel you don’t get any other gym
We are so glad you are loving the community here at Fernwood Cairnlea x
Fantastic experience: Love this gym so much. Staff are very friendly and supportive. Great programs with strength, cardio, Hiit, a variety of group fitness classes, mat pilates as well as reformer. The sauna is great as well. A very friendly, welcoming environment and having a members lounge is a great place to chill before or after your workout and chat the other members. Love the trainers, other staff and chatting with all the other gym members. Very inclusive gym.
Thank you for the amazing review! We're so glad to hear you love the friendly and inclusive atmosphere at our gym. It’s great to know that you’re enjoying our programs and facilities, including the members lounge! We appreciate your support and can’t wait to see you again!
Fantastic experience: Mel, you are the best. Alway Fernwood Carnlea, you are one of the best choices I have made. Staffs are kind,supportive, passionate and motivating. Thankyou.
Thank you for your kind words! We’re thrilled to hear that you’re enjoying your experience at Fernwood Cairnlea. Mel and the team truly appreciate your support and are always here to motivate you!
Fantastic experience: really lovely staff and incredibly supportive
Thanks for your review. We are so glad you are enjoying your time here at Fernwood Cairnlea x
Fantastic experience: I absolutely love this gym! I've dealt with gym anxiety at other places, which really affected my consistency with working out. But ever since I joined Fernwood, the staff have been incredibly supportive and encouraging, helping me stay on track with my health goals. In all honestly, the membership is not cheap, however, considering the ton of free classes available and nonjudgmental atmosphere I personally believe it is money well spent. Also a quick shout-out to Mel! She’s been so welcoming and truly dedicated to her clients' fitness journeys.
Thanks for your wonderful review Benita. We're so glad to hear that Fernwood has helped ease your gym anxiety and that our supportive staff has kept you on track with your health goals. Keep up the great work x
Fantastic experience: My favourite gym where provides a comfortable and safe environment for me and my friends . Love the way Celine remember me, love the way my Pt call me “crazy woman” Friendly staffs and expert personal trainers create a supportive atmosphere, encouraging me to achieve my fitness goals, making each workout an empowering experience.
Thank you for your amazing feedback! Our friendly staff and expert trainers are dedicated to creating a supportive atmosphere that empowers you to reach your fitness goals. Keep up the great work!
Fantastic experience: Amazing gym, friendly staffs, amazing people , great location and best services ❤️❤️❤️
Thanks so much for your review Zahraa. We are so pleased to hear that you think our gym is amazing and that you appreciate our friendly staff and community. Your support means a lot to us, and we look forward to seeing you again soon x
Fantastic experience: I've have the best PT at my local gym. Mel, she never gives up on me & keeps up with my irregular schedule. She's always sending me cute emoji messages reminding me of PT sessions & keeps me motivated to do more & more! With Mel around I enjoy time at the gym..
Thank you for sharing your fantastic experience here at Fernwood Cairnlea. We're so glad to hear that Mel has been such an amazing personal trainer for you. Keep up the great work with Mel by your side x
Fantastic experience: Amazing club with amazing staff and members! Very welcoming atmosphere and beautifully set class schedule. Special thanks to Anna the Body Jam instructor! She is fabulous I could never imagine myself moving like she makes me do it! So inspiring and talented! Abby & Lenora are also fantastic instructors! Club is well equipped and very clean! Also, special thanks for the breakfast bat varieties - many healthy options (sugar free peanut butter, unsweetened almond milk, wholemeal bread etc) I would highly appreciate dairy 82% fat or more butter option too, thanks!
Thank you for your amazing review! We’re so glad to hear that you find our club welcoming and that you appreciate the beautiful class schedule. It's fantastic to hear how our incredible instructors help motivate you to move. We're also pleased you enjoy our healthy breakfast bar options - thanks for your feedback! Thank you for being a part of our community xx
Fantastic experience: Love Fernwood Cairnlea. Love the instructors and all the ladies there. Been coming since 2009! Their FIIT30 classes makes such a huge difference
We love having you as part of our Fernwood Cairnlea family. Thanks for your loyalty to the club xx
Fantastic experience: More and more women are joining women’s gym only and I’m one of them. I have been with Fernwood CAIRNLEA since 2019 their staffs, personal trainers, coaches and front of the house staffs are friendly, has vibrant personalities and are not tired of greeting you in and out of the gym. I feel that in this gym my personal health goals are supported in a non judgemental, safe and quiet environment. My PTs Carol S and Melissa T are very supportive and caring with my health, target goals and helping me slowly in gaining back my strength especially after my surgery. Highly recommending FERNWOOD CAIRNLEA that has 10/10 service. Come and check it out yourself.
Thank you so much for your kind words and ongoing support since 2019! It means the world to us to know that you've found a safe, non-judgmental space here at Fernwood Cairnlea to work toward your health goals. We’re thrilled to hear that our personal trainers have been such positive influences in your journey, especially during your recovery. Thank you for recommending us with such high praise! We’re so glad to have you as part of our Fernwood family and look forward to supporting you in your fitness journey for many more years to come xx
Fantastic experience: I absolutely love this gym!!! It’s super clean, staff are so helpful and friendly. Nothing like an all ladies gym where you feel safe and secure while working out. Everything is so well thought off from the members lounge to the infrared sauna and changing rooms. What appealed to me most is that they have everything here to suit everyone from their PT sessions, HIIT & strength programs to reformer Pilates and group fitness classes. The list is long and it makes me get excited knowing I get to try it all. I also find it amazing there I am able to find women of all age groups here. Easily for 14 - 80’s. What a beautiful community of women they have here at Cairnlea. ❤️
Thank you so much for your wonderful feedback! We're thrilled to hear that you love being a part of our Cairnlea community and that you're enjoying everything we offer. Creating a safe, supportive, and inclusive environment for women of all ages is something we’re incredibly passionate about, so it's amazing to hear that it's resonating with you. We look forward to seeing you continue to explore all the exciting programs we have and being a part of your fitness journey. See you in the gym soon! ✨
Fantastic experience: Every time I walk into this club I am always greeted warmly by the lovely staff. I’ve been doing Reformer Pilates for a few months now and I’ve been LOVING it! I feel so comfortable in this gym and all the staff and members are always so supportive and genuine.
Thanks so much for your feedback Celine! We are so happy to hear you are enjoying Reformer Pilates at the club and are seeing some progress. We look forward to continuing to support your health & fitness goals x
Fantastic experience: Lovely atmosphere.
Thank you for your kind review Rosanna
Fantastic experience: Could not be happier I love fernwood. Staff are lovely, everything is clean, I can work out without fear of being judged, they have great equipment. I'm really really loving it. 10 stars!!
So glad to hear you feel no judgment working out at our gym! Thank you for your amazing feedback, Maryanne
Positive experience: I'm thoroughly impressed with the care this facility takes to keep its members updated on general information eg; maintenance happening in or around the general building or, if and when a male will be present in the facility. The staff are all lovely and always happy to assist with anything. It's a very welcoming and friendly environment and I feel valued as a member here. I would give 5 stars based on these factors alone. But with all Fernwood gyms, the memberships are always higher than other gyms and the equipment isn't the most up to date and this is with all Fernwoods I've been to so far not specifically this one only.
Thanks so much for your kind words Roxy. We love having you as part of the Fernwood Family
Fantastic experience: I’ve always had a bit of gym anxiety which has prevented me from ever joining. When I moved to Cairnlea I went for a tour at fernwood and the women there were absolutely beautiful, warm and supportive. I felt extremely comfortable and at ease. It’s a true community in the gym, we cheer each other on for achieving our personalised goals, and check in when we haven’t seen an individual for a while. I can’t recommend this gym and the fernwood community enough!
Thanks so much Zoe! We are so pleased to be able to support you in your journey and have you as part of the family
Fantastic experience: This is a good please to workout
Thanks so much Rachael xo
Negative experience: Very disappointed with their service. Unnecessary charges are deducted from the accounts continuously and cancellation process is not at all friendly. Not Recommended.
Hello Nishat and thanks for your feedback. We will be in touch to discuss further. Regards - Management @ Fernwood Cairnlea
Fantastic experience: Omd where do I start the staff are so sweet and caring ❤️❤️❤️ I had my first pt session with Melissa and she was so caring and motivating I definitely reccomend going to this gym, staff are so nice and I love having breakfast there with such sweet people around me so I feel safe ❤️
Oh Roxy that's so lovely of you. Thanks so much!!
Fantastic experience: Such a supportive environment, especially for people who don’t have much experience with working out. Group class timetable is excellent. Amenities and gym always clean. Trainers always available for advice even if you don’t have a session booked
Thanks so much for your feedback Megan - we really appreciate it!!
Fantastic experience: Me and my daughter first time here loving it staff is very kind and helpful gym is very clean all the equipment is great
Thanks so much Fiona - we really appreciate your feedback!
Fantastic experience: I have been to over 10 gyms in my life-time and all were short-term memberships. I commit, but due to the environment, never go back. Being a female only gym I feel completely comfortable and safe. I don't have to be concerned with anyone watching over me, I do my work out and leave. I love the fact that it's a female only gym and the facilities are outstanding. If I am running late for an appointment, I have a shower there with all the amenities provided including shampoo, conditioner, body wash, hair dryer, hair straightener, tissues, body spray etc.. You name it they will provide it...Did i mention the breakfast bar and coffee facilities!!!!! Amazing. Gosh I haven't even touched on the staff. All are extremely friendly and helpful. Amanda, Thu and her team all provide excellent customer service. They even have child minding! Highly recommend!
Wow amazing review Daniela! You've touched on everything great about our Fernwood clubs. We absolutely love that the female only gym environment makes you comfortable and that you happily continue to be a part of our Fernwood Family xx
Fantastic experience: Amazing experience for ladies especially when it's multicultural.
We love an inclusive women's only gym environment! Thanks for your wonderful review Garima
Fantastic experience: very welcoming community!
Nothing better than women supporting women Thanks for your review Yusra
Fantastic experience: I have been attending Fernwood Cairnlea for about 10 yrs. They have recently updated all the facilities, new infrared sauna and reformer Pilates, as well as more strength training equipment. Great group fitness timetable as well. Staff are very friendly, it’s nice to walk in very early in the morning and be greeted with a smile. All trainers are knowledgeable, prepared to support and challenge their clients.
Wow 10 years! That's amazing, Sue. Glad to hear it's been your go-to gym for 10 years. Thanks for your review
Fantastic experience: Great environment, great group class options and great personal trainers
What more could you ask for Thanks for your review Lauren x
Fantastic experience: From the moment I stepped foot into this Fernwood Cairnlea, I was enveloped in an atmosphere of female inspiration and determination. The facilities are a testament to the gym's commitment to providing its members with the very best. The moment I entered, I was greeted by friendly staff members who genuinely care about your fitness journey. Their warm smiles and eagerness to assist create an inviting environment that makes you feel right at home. Whether you're a novice or a seasoned pro, Fernwood Cairnlea has got you covered. The gym boasts an extensive collection of cutting-edge machines, free weights, and cardiovascular equipment, meticulously arranged to maximize convenience and accessibility. The group fitness classes at Fernwood Cairnlea are a whole new level of exhilaration. The highly skilled instructors radiate passion and expertise, delivering engaging and challenging sessions that leave you feeling accomplished and invigorated. Whether it's spinning, yoga, or FIIT30, there's something for everyone. The schedule is packed with an array of classes that cater to different fitness levels and preferences, ensuring there's never a dull moment. One aspect that truly won me over is the sense of community fostered at Fernwood Cairnlea. The fellow gym-goers are friendly, supportive, and motivating. It's as if we're all part of one big fitness family, cheering each other on and celebrating each milestone achieved. The sense of camaraderie is contagious, making every visit an uplifting experience. The skilled personal trainers offer tailored workout plans and guidance, helping you set realistic goals and pushing you to achieve them. They are attentive, professional, and dedicated to your success, making your fitness journey both enjoyable and rewarding. In terms of amenities, Fernwood Cairnlea has thought of everything. The locker rooms are spacious and equipped with clean showers, luxurious toiletries, and lockers. If you're ready to embark on a transformative fitness journey in an environment that fosters growth and success, Fernwood Cairnlea is the place to be. Trust me, you won't be disappointed!
Wow Donna! This is amazing! You've really touched on everything that describes our Fernwood fitness gyms. ⭐ We appreciate your kind words and time to make this wonderful review. We strive for all our members to experience Fernwood as you have
Fantastic experience: Such a great gym but most of all the most warm and friendly staff and environment!! They are so helpful and encouraging and I always feel so comfortable and safe training here, especially when we are notified of who is coming in and out! Wouldn't go anywhere else!
So happy to hear you feel safe training at Fernwood fitness! Thanks for your wonderful review Aya
Fantastic experience: I recommend fernwood cairnlea to anyone... staff, trainers and the environment is friendly and welcoming
The staff, trainers and members really add to the whole wonderful experience of Fernwood Fitness gyms
Fantastic experience: It's a women's gym, really clean facilities, friendly and helpful staff. Lots of group fitness classes with energetic and knowledgeable instructors, especially spin with Carol!
How good is Carol! Being a women's only gym really makes the experience better! Thanks for your review Monique ⭐
Fantastic experience: Best fernwood facility I’ve been to. All the staff are so lovely and welcoming to everyone that comes in. Clean and state of the art equipment.
Love to hear it, thanks for such a wonderful review Tylar!
Fantastic experience: Such a great environment. The friendly staff and lovely people you meet along your fitness journey is amazing! The motivation and encouragement is really there!
Women supporting women is where it's at Thanks for such a wonderful review Evelyn
Fantastic experience: No better gym than Fernwood
So glad you feel this way Thu! Thanks for the review
Fantastic experience: Love the club, everyone is so supportive and lovely.
That's what we strive for in a gym environment! Thanks for your review Emily
Fantastic experience: very friendly environment, lovely people who really encourage you to be the best you
Women supporting other women is where it's at! Thanks for your great review Faduma xx
Fantastic experience: I love this club so much. All the staffs there are so friendly and helpful.
So glad to hear that Trang! We loving having you part of our Fernwood Fitness family
Fantastic experience: The gym is so clean. Staffs are nice. I really enjoy a variety of classes.
Thanks for your amazing review Wanisa! If you haven't already, you should try our Pilates classes!
Fantastic experience: I started training at Fernwood Cairnlea a few weeks ago. The staff are friendly and very helpful. I see the difference in my stamina and energy levels. Shout out to my PT, M❤️!! She is an amazing trainer. So energetic and motivates in every step of the way! ❤️
Yay Aisha! How exciting! We are so happy to have you part of our Fernwood fitness family and can't wait to see you kick some goals! Keep up the amazing work
Fantastic experience: Fernwood Cairnlea a gym accommodated for females which is great. It has been such a life saver for my wife who has a busy schedule, she can workout whenever she needs to and it is her own space and her own me-time. Staff and the members are friendly and motivating. My wife tells me it is like one big happy family and every one is extremely encouraging.
So glad to hear your wife is sharing such positive thoughts about our Cairnlea club! Love it! Thanks for your review!
Fantastic experience: Fernwood Cairnlea has been great, the staff there are extremely friendly, welcoming as well as accommodating and understanding especially for people with busy lives. The facility is open 24/7, so rain or shine you can work out with a peace of mind. They are very prompt with their follow up with any questions needing to be answered. It's been great working at a female gym where you can just be yourself and workout peacefully without worries. I would recommend it definitely to anyone starting out, getting back into the gym or just want a workout.
Thanks for such a great review! Glad to hear you are loving our Cairnlea club x
Fantastic experience: Shoutout to Mel who is an amazing PT and is invested in the growth of her clients!
Go Mel! Thanks for sharing such a positive review Elezza x
Fantastic experience: Fernwood fitness has been the highlight of my year, the gym has a friendly and supportive staff, also clean environment. You can never be confused as there are available trainers on site or front desk. they also provided trainers if you are a first timer as well as healthcare tips, nutrition, goal workout plans, and fitness classes all can be also be found on Fernwood app but honestly I give applause to the personal trainers because not only do they keep you on tract but also keep it fun, enjoyable and motivates you to continue with your fitness journey, hands down I would recommend to a friend. #strongwomen #women-empowerment #fernwood #diversity
Thanks for your wonderful review Cecelia, the personal trainers really are amazing at what they do! xx
Fantastic experience: Fernwood has a range of different group classes (spin, HIIT, etc) and essential equipment ~ however being able to interact with other amazing strong women has been a great experience. Shoutout to Abby for being such a great motivator **DISCLOSURE** sign up with the intention of staying long term - some contracts are locked in and you have to let the gym 1-2months in advance before leaving and during that duration you will still be billed.
It's amazing to hear how many friendships are formed when you join Fernwood fitness - makes the exercise so much fun! Thanks for your wonderful review Rebecca and go Abby! xx
Fantastic experience: Fantastic club and great atmosphere! Everyone is so friendly and make you feel welcome . Wouldn’t go anywhere else
So glad to hear it Sandra, thanks for your wonderful review x
Fantastic experience: I have been coming to Fernwood Fitness Cairnlea for a number of years now and I absolutely love the atmosphere at the club, as well as the support from the trainers! Thu and Mellisa have been my personal trainers for a while now, and we have definitely seen results! I adore both these girls as they are my go-to for any fitness advice
So glad to hear you are kicking your fitness goals Brodie! Love that you found which trainers work for you. Thanks for the review
Fantastic experience: Great team at the gym special mention to my pt Mel she is great and the FIIT30 crew always have options and ready to help
Thanks Geraldine x
Fantastic experience: Lovely facility and services available. Great to go to a women's only gym as I haven't before and have found it a lot easier to exercise. I have also found PT with Romina to be really helpful and have been enjoying having a regular PT who understands my needs.
Thanks Sarah - glad you are enjoying your sessions with Romina x
Fantastic experience: The best gym, and even better trainers!
Aww thanks Chelsie!
Fantastic experience: This place is amazing. Such a friendly and welcoming environment and a beautiful team who are always willing to help, support and motivate.
Thanks Adriana! We think you are amazing too! x
Fantastic experience: Fernwood Cairnlea is a safe and supported environment, with friendly staff who are encouraging and want to see each individual grow and achieve their goals.
We are so happy you feel this way Ayshe - we love having you at the club x
Fantastic experience: Friendly gym..fantastic environment..highly recommended!!!
Thanks Siti! Glad you're enjoying everything x
Fantastic experience: Overall great gym with a very positive & motivating environment that encourages you to perform at your best. Melissa which is my personal trainer is unbelievable!! Such a kind soul and uplifting individual that pushes you to achieve your goal, definitely recommend her!
Sumiya thank you for the awesome review - glad you are enjoying everything at the club x
Fantastic experience: This gym is the best, staff are so helpful and always there to help, even the members are so nice and friendly, I would recommend this gym 110%, I’ve been to a few and found Fernwood so understanding if your looking for a gym Fernwood is the one.
Christine thank you for your kind words & for the great review!
Fantastic experience: I’ve been at Fernwood cairnlea for over 4 years and have been doing PT for 2 years - and I absolutely love it here. Staffs here are lovely and friendly. My PT Mel is awesome and always loves pushing me to my limit
Thanks for the great review! So happy you are loving it here & your sessions with Mel x
Fantastic experience: Best gym ever
Yay glad you love us Thu!
Fantastic experience: Great female only gym! Really supportive staff and community!
Thanks for the great review Kate x
Fantastic experience: Fernwood cairnlea is a great place to train, friendly staff. Would recommend this gym
Thanks for the great review Suzi - love having you at the club x
Negative experience: The facilities, equipment and app are really good however the pressure to sign up to challenges and the way money is a priority is why I left. They say they care about their members and at times this was the case but the few negative interactions I had with particular staff members left me feeling dejected and low. I think the staff need more training in their approach and interactions with members. Just a very money hungry gym in my opinion. Child care however was awesome!
Hi Lulu - thanks for your feedback. The childcare is awesome thats for sure and glad you loved our equipment and facilities. We'd love to chat further about the rest of your feedback - unfortunately we don't have any members by this name in our database so we can't get in touch with you however you can call us on 9361 1422 or email [email protected] and we can discuss further. Thanks - Fernwood Cairnlea Management
Negative experience: They don’t clarify/disclose a lot of things. Poor customer service.
Hi Christine - please give us a call on 9361 1422 so we can answer any queries you may have. Alternatively you can email us on [email protected] if you prefer. Looking forward to hearing from you.
Negative experience: Tremendous pressure to enrol! and wouldn't recommend anyone coming here because the one lady who was accusing my daughter last week of trespassing even though she had a membership had no idea of having her card since she hasn't been there in a while because the last time she went was with me a couple of weeks ago. The lady was giving a very rude, sarcastic tone and threatened my 14-year-old daughter with a fine! Although I have observed the entire staff to be quite friendly, I did not anticipate an adult woman to be conversing with my daughter in such a way I was unbelieved when she she came home and told me this no one’s child should ever be experiencing this nasty behaviour especially from an adult.
Hello Lash - thanks for providing your feedback. Our manager did call and discuss further. We are pleased we have resolved for you. All the best x
Fantastic experience: I’m very happy at Fernwood Cairnlea. The staff are very friendly and quick to help. Today I couldn’t get into the gym after hours (my fault, was not holding my pass long enough) I DM’d on Facebook and the response was so fast and resolved. Thank you Amanda and staff! Love your work.
Fantastic experience: My granddaughter was very impressed
Fantastic experience: Staff are absolutely lovely and friendly. The facility has everything a person needs to workout, from child care, to classes, PT session, shower facility, 24/7 access, online app to see what classes you can book in, breakfast and coffee/tea provided. Catered to female, it feels less intimating when working out. They have a 7 day trial which is great
Fantastic experience: Fantastic gym!! Great atmosphere, very clean and welcoming, friendly staff. My two boys love the gym creche and the girls that look after them in there. Highly recommend!!
Fantastic experience: Fernwood Cairnlea is such a great gym! I have never felt so welcome in a gym before. Staff members are all amazing and helpful the gym is always clean and fresh!!. I also have my son looked after in the childcare room which is the best. The girls are honestly so amazing with the children which makes it so much easier to leave him Thanks so much Fernwood Cairnlea x
Fantastic experience: I absolutely love Fernwood to the point where its almost become an addiction. I have never been sooo comfortable going to the gym. So many things to review so here is my list: - the staff are amazing and communicate thoroughly. They follow through quickly making sure you are one super happy customer. - the cleanliness is amazing, all the women know to clean the machines afterwards. I'm also loving the new wipe machines they just brought in. No longer needing to use the spray bottles. - my son who is 17 months loves going to the child minding section =). He loves the workers, as they are so friendly. The fact I even have that option is an absolute God send. - The culture of the place is very positive. Thank you so much Fernwood Cairnlea.
Negative experience: Its not a good option for single mother who works in the weekdays. They will never clarify this to you during admissions. Its a trap. Funny thing is you guys never find who is giving negative review.. Search my name in Cairnlea. While admission i told them that i will move to tarneit in November. They said they will freeze my account until the Weribee branch open.. last week they told me that i will have to pay every week to continue freezing my account.. what i fraud business. Last week i talk one of the team member.. she said they don’t have any plan to do childcare on Saturday . But here you still lying in front of public. I want my money back.
Fantastic experience: Great ladies just love this place
Fantastic experience: Amazing gym and great staff!
Fantastic experience: Fernwood Cairnlea is the perfect women’s gym. The atmosphere is always fantastic with welcoming, friendly staff who deliver superb customer service; whether it’s reception, a Fitness Coach or a Personal Trainer. I’ve been a member for just over 5 years now and wouldn’t go to any other club. The programs like Fiit30 & Revitalise (just to name a couple) keep me accountable, the knowledgable & experienced staff keep me motivated and the classes are a great escape for women to connect, let loose and have fun with the bonus of getting fit and getting results! The Fernwood app is also easy to use and conveniently allows me to book my classes and childcare ahead of time as well as use my customised program and view my body measurements via the unlimited body scans. This is the ideal place to workout & get fit!! 5 stars from me!! Tania :) ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Lovely staff & friendly, inviting and motivating environment
Fantastic experience: Amazing gym and even better staff... does not get much better than that! Highly recommend this gym!
Fantastic experience: Excellent gym, the staff are very friendly and the facilities are very clean. Highly recommend Fernwood
Fantastic experience: A lady named Sharon was so polite and understanding and helped me with deferring my membership, greatly appreciated it. Perfect customer service!
Fantastic experience: I have been coming to this gym for the past 3/4 years. The staff are always friendly, the facilities are always clean and they have a good variety of machines, classes etc. I’ve looked at gyms closer to my area but nothing compares to Fernwood Cairnlea!!! I always recommend this gym to all my friends and family
Fantastic experience: Fernwood Cairnlea is an amazing place to workout. the staff is super helpful, encouraging, and friendly. Their group classes are challenging and fun. It’s great to be able to really get stronger and have proper form in a group setting, while still getting that cardio in. The trainers are always so upbeat, motivating, knowledgeable and encouraging. The community they have built at this gym is incredible, and it is such a joy working out here. Definitely recommend and encourage everyone to try it out, you won’t be disappointed.
Fantastic experience: Another criteria is cleanliness. Especially in these times, cleanliness has been a key criteria before I get into anything. The pandemic has reminded us that a clean space is a safe space. Keeping the gym clean is not just an effort by management because the members are also doing their part too. I have been in my happiest AND healthiest stage since I have been going to Fernwood Cairnlea. I am confident to bring in my full self whilst I taking time to be a better me everyday.
Fantastic experience: I regularly suggest family and friends join. The staff are encouraging and knowledgeable, and I view my membership as essential to my overall wellbeing. Thank you so much!
Fantastic experience: Great place to get to know people and have a great work out
Fantastic experience: I have been a member of Fernwood Fitness Cairnlea for over a year and I love this gym from the get go. From the clean, neat layout and warm environment of the gym to the friendliess and professionalism of the staff (especially Amanda), I have no regrets being a member of this gym. What impresses me most, is the different classes that they offer that caters to the busy schedule of all working/stay-at-home mums, allowing them the flexibility to schedule a workout time around their busy schedules. I would strongly recommend Fernwood Fitness Cairnlea to all ladies, without hesitation, especially those who are looking to improve their physical health and fitness.
Fantastic experience: Really friendly staff, super nice, tidy and clean! Makes you feel comfortable to be there.
Fantastic experience: I have been a member for 5 years and I love the environment and the staff
Wow 5 years! So glad we could support you on your fitness journey, Eve
Negative experience: Very pushy when you sign up, misleading with 0 joining fee however have to pay for useless starter pack approx $160. To terminate the contract it costs $300 + 2 weeks notice/one more instalment and you personally have to go in and they will persuade you to stay.
Fantastic experience: An amazing place to work out, and such a supportive network
Positive experience: Great space and plentiful equipment. Good variety of classes to choose from.
Negative experience: Absolute rip offs. They’ll charge you for even breathing.
Fantastic experience: Use to go here after the birth of my second son. I ended up moving to Perth so I asked and got a special deal. Very nice, supportive staff. You feel quite safe and the facilities are wonderful.
Negative experience: VERY PUSHY WHEN SIGNING UP!!! Was an okay gym until I decided to cancel!! Took money out of my Account even after I said I wanted to cancel as of a certian date. Recommended a few friends to go here but will be unrecommending this gym now. All they care about is money when they already charge a head. :( very disappointed will go elsewhere once I start back up at work!
Negative experience: I paid for the convenient because of it's only 2 mins drive from the house , other than that not really recommend this place enough, limited trading hours as well for us who work as a shift worker and for the cost of the money you pay around $40 plus fortnightly it is not what you get enough and rude customer service from the receptionist/PT'S.
Negative experience: Do not go there
Positive experience: Take it from me that if you're looking to put muscle size on (aka "toning"), womens only gyms aren't the best places for it. I've only learned this recently myself as I've been going to a womens only gym for 2 years. They are limited with weight equipment, although they are rarely used because all the women are cardio bunnies. Heaviest dumb bell at my gym was 10kg... no squat rack... no bench press... very limiting. And the women stare at you like you're crazy for lifting actual heavy weights lol. The trainers though are really cool and they always recommend weight training to women who don't listen (in fear they'll bulk up). AND WHY IS ALL THE EQUIPMENT AT FERNWOOD PINK AND GIRLY? YUCK! Lol
Fantastic experience: Very friendly and welcoming. Great set and and huge range of classes.
Fantastic experience: Good
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