Information about Snap Fitness 24/7 Caloundra
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Australia about Snap Fitness 24/7 Caloundra:
Discover Snap Fitness 24/7 Caloundra, a vibrant gym dedicated to fostering a welcoming and supportive fitness community. With exceptional customer service, owners Brad and Karla prioritize member satisfaction and maintain a warm atmosphere that keeps members motivated to reach their fitness goals.
This gym boasts:
- Outstanding Facilities: Enjoy a clean, spacious environment with a fantastic variety of equipment suitable for all fitness levels, from beginners to experienced athletes.
- Unique Layout: With four separate training areas, members can find their space to work out comfortably and privately.
- Group Classes: Engage in fun and dynamic group fitness sessions led by enthusiastic trainers, ensuring every workout feels fresh and exciting.
Members appreciate the friendliness of the staff and the sense of community that Snap Fitness Caloundra cultivates. Many have expressed their gratitude for the accommodating casual passes for visitors and the regular members who contribute to the gym's inviting vibe.
While some reviews indicated challenges regarding membership cancellation and payment processes, the gym's dedication to improving based on member feedback is evident and promises an even better experience moving forward.
Join Snap Fitness Caloundra, where every workout is a step towards achieving your personal fitness journey in a supportive and enjoyable atmosphere!
Services, Machines and Guided Classes
Snap Fitness 24/7 Caloundra: Opinions
Fantastic experience: Down to earth, lovely owners. They always have a check in and chat with me! Never a trouble to have my membership paused. Never had payment issues or card issues. Just an easy, lovely process.
Ummm you are mistaken, you are the reason for all of those things go smoothly, you are such a delight to have in the gym, you make our job easy and fun x
Fantastic experience: I’ve been going to Snap Fitness Caloundra for 7 years, and the experience has only improved since Brad and Karla took over. Their customer service is exceptional, and they genuinely care about the members and the gym’s atmosphere. Brad and Karla have created a friendly, welcoming environment that motivates you to keep coming back. The facility is always clean, and the equipment is well-maintained. Highly recommend for anyone looking for a supportive fitness community! Cheers Brad & Karla!
Hey Alex, we cant take all the credit for the vibe we have to give alot of to our current members. People like yourself who make this gym the family it is. As much as we are sad to see you off on your journey we hope you have an amazing time and end up back at this end of the Sunny Coast in the future!
Fantastic experience: Think I found a new home, warm welcoming and a workout that makes me know I'm alive. Highly recommend if you are looking for a gym to help you reach your goals.
Thank you for that beautiful review! We are so glad to love the gym and call it home. Looking forward to you smashing your own goals in the gym :)
Fantastic experience: My partner and I visit Snap Fitness when we holiday in Caloundra. They have a brilliant casual pass for people just wanting to pay each day while on holidays. It works well for us and the staff are freindly and very accommodating. They make us feel like regulars even when we just visit a few times a year. The place is clean, well laid out and has a fantastic range of equipment adequate for beginners through to professional trainers. Great for Cardio or Strength training, I highly recommend Snap Fitness Caloundra.
Hey Daniel, We are so glad you and Jess have enjoyed your time with us, it’s been an absolute pleasure having you both in the gym! Hopefully we will see you guys before the little one arrives otherwise we look forward to seeing you as a family all the best!
Fantastic experience: I joined Snap Fitness Caloundra about four to five months ago after moving to the area, and it has been a fantastic experience. The gym is well-maintained with a great selection of equipment that did everything i needed. The staff are exceptional—always kind and welcoming. To further back that idea, when I didn’t have my key card, they still allowed me to message them for access without any hassle. Their commitment to customer service really makes the experience 10 times better. If you’re looking for an amazing gym, I highly recommend Snap Fitness Caloundra!
Hey Levi, we really appreciate you taking the time to leave us this review! It really does mean alot to us. We are always here to help out with anything in the future! Thanks Brad & Karla
Fantastic experience: Really enjoyed training here in Caloundra, well maintained facilities and friendly staff..... plenty of room (4 large rooms) to get everything done... plus the added value of the coastal walking track just at the rear ......
Hey Darren! Its been a pleasure having you in the gym, we wish you luck with your travels and hope to see you back on the coast in the future - Brad
Fantastic experience: The best gym I've ever trained at. Very big for a snap, boxing bag, great equipment, highly highly recommend.
Hey Kyle, we are a little different to most Snaps and we believe having the 4 big rooms over the 2 stories definitely adds to the experience. Thank you for taking the time to leave us a review! Brad
Fantastic experience: My experience at Snap Caloundra has been nothing short of amazing. From the moment I signed up I have been warmly welcomed by the attentive staff and making me feel part of a community.
Hey Claire, we loving having you and your family all as members! You have amazing kids who are always very polite and respectful! You all contribute to this amazing community we have.
Fantastic experience: Love this gym! I’m not much of a 24/7 type of gym as I like to train with like minded people so wasn't sure if I should join, however this is one of the very few Snap fitness gyms that has group classes and believe me they are THE BEST!! You train hard and have such a FUN time as well. Every class is different and on Fridays the super trainer Kurt from Herd Fitness creates the funnest environment where we play games (whilst training hard!). During the Olympics he has created all sorts of engaging and challenging workouts where he keeps everyone competing with a smile (as per photo where my husband and I represented my loving country Colombia and WON ). Kurt even played the anthem! He always has something for every fitness level. If you like training ‘solo’ Snap Fitness Caloundra has all the equipment you could ever need and different rooms so you will alway find an available machine or weights. Can’t stop raving about Brad and Karla the owners and their amazing staff. They are constantly creating new challenges to keep people motivated. For example they created a great Bingo challenge encouraging everyone to stay fit, active and win $$ towards your membership. If you are looking for a gym in Caloundra, this is definitely my pick
Thanks for the review Patty. We love Kurts games aswell! We are definitely lucky to have one of the best group trainers on the coast!
Fantastic experience: Awesome gym
Hey Karl, thank you for the review!
Fantastic experience: Great gym to train and one of the very few snap gyms that I hwve been to that have regular classes in the mornings. The classes are always different, engaging, fun and get a great workout every time! The trainers and staff are also super friendly and helpful. Highly recommend!!
Hey Chris! We agree that our group trainers do an awesome job of keeping things different. We do appreciate you taking the time to leave us a review! Brad
Fantastic experience: The most welcoming gym on the sunny coast. Good equipment, always clean and have great group classes & community!
Hey Aahliah! Thank you for taking the time to leave us a review! We appreciate your feedback and we do work hard to keep the gym in great shape!
Fantastic experience: I really enjoy Snap at Caloundra! The gym is well maintained, clean and the employees are extremely helpful and friendly. Great how the gym is divided up into different Areas for different workout!
Hey Robert! Thank you for taking the time to leave us a review! We really do appreciate it. We love our four seperate areas, it means there is always somewhere you can work out with a bit of privacy! Brad
Fantastic experience: Largest snap with 4 seperate training rooms and friendly staff
Josh! Thanks for the 5 stars! We think having the 4 separate rooms is what makes our gym so amazing! It creates that bit of extra privacy and also makes the gym never seem busy!
Fantastic experience: Snap Caloundra stands out massively against all other gyms and snap fitness centres. The team and the clientele here are all like a family! I have had the most amazing gym experience I am always excited to train on the incredible equipment that caters for everyone at different skill levels. All of the personal trainer are friendly and always happy to provide advice although the owners by far stand out the most with their incredible customer service and always being so kind and compassionate! They truly make you feel so welcome
Maddy, we cannot express how much we appreciate your kind words. We truly do miss seeing your friendly face in the gym everyday! I know every gym says they have the best community however we can proudly say that our members have created this amazing environment that we have! Look forward to seeing you guys when you are next down this way for a visit!
Fantastic experience: One of the best gyms I’ve visited on the Sunshine Coast. A wide range of free weights and machines as well as an exceptional functional fitness and group training area. But the real standout is the exceptional customer service provided by Brad and Karla. From our first to our last session we were always made to weep welcome and comfortable and really noticed the continuous improvements being made in line with the customer feedback. Sadly we moved away from the area so we no longer train there but if we ever move back to the area this would be our first choice to train at
Thank you so much for the kind words Luke! We loved having you guys in the gym and hope you do move back this way one day!
Fantastic experience: Amazing gym! Brand new equipment. Awesome music. Owners take so much pride in making sure members are happy. 4 different weight rooms. Experienced personal trainers. Full group fitness timetable. Wow!!
Hey Madison, we try our best to make every experience a positive one for everyone! We are a bit biased when we say we have the best gym community around but its true!
Fantastic experience: Super cooles Gym und super Service. Brad ist immer gleich behilflich. Kundensupport ist super, auf Emails wird auch immer super schnell geantwortet. Sehr sauber und geräumig.
Hey Valentina, thank you for the review! We hope your holiday was amazing and we look forward to seeing you back in the gym! Brad
Fantastic experience: Visiting on holidays. Gym was really clean, well laid out and had some friendly locals.
Hey Brett, we are glad you liked our facility! We try our best to keep the gym very clean and tidy!
Fantastic experience: Great gym, more equipment than the usual snap
Hey Tom! Thank you for your review. Have the four rooms over the 2 stories definitely makes us a fair bit bigger than most Snaps! We are stoked you love it as much as we do! Brad
Fantastic experience: Friendly and knowledgeable staff. I’m always greeted with a smile. This is also my one stop shop for all my supplements. Brad has an extensive knowledge of everything he sells
Thank you Laura!!!! We wish you lived closer so we could see you alot more often!
Negative experience: Came to snap during the ‘0$ sign up week’ made me pay 149$ for a lock in contract and pretty much forced me to pay another 200$ for 0$ cancel fee. They didn’t let me read the contract either and told me to quickly sign it and got annoyed at me for trying to reading it and told me to ‘sign the contract or get out’ All together around 350$ to sign up on their special ‘0 sign up week’ after a few weeks it got too expensive charging me 75$ per week. I decided to cancel my member ship with my 0$ cancelation which I was met with a $448 cancel fee even though I paid $200 at the start for the 0$ cancel fee. I told them I will be able to pay it off next week and during the week they spammed me with calls/sms threatening to ‘sue’. During my time at snap my cards barely worked even though payments were up to date. Horrible experience, only come here if you want snap to drain all your money
Hey, I am really sorry you have had this experience, however I am little confused as out most expensive membership is $32.50 per week. Our cancellation policy is very simple where all we require is an email sent through and that starts the 30 days notice of cancellation. We do not do any in club signed contracts as they are all emailed to the member at time of sign up. If you could give me a call on 0432 510 056 to try and get to the bottom of this. Brad - Owner of Snap Fitness Caloundra
Fantastic experience: Great gym! very well layed out and spacious, the machines are meticulously maintained to a high standard, and the staff are beyond helpful in all aspects throughout the gym!
Hey Joshua, we are glad you love it as much as we do! Brad
Negative experience: Would give zero if I could. Useless staff, the cardio room feels like your sitting in a infrared sauna (sickening). Constant issues with air cons and the the cables don't get oiled so they are tough and catchy. Haven't even had paper towel to dry your hands we are waiting for new gym to open locally so we can cancel and move
Hey Amy, I am sorry you feel I am useless, unfortunately i am not qualified in fixing air cons. However good news is the professionals that are qualified to do it are on the job and have ordered the required parts and we are hoping it is fixed ASAP. As for the oil cable machines next time you are in are you able to point them out to me. As we havent had anyone else complain about them. Alternatively if you want to give us a call to have a chat our number is 0432 510 056. Brad
Fantastic experience: Awesome gym with great hi tech equipment and atmosphere would recommend to all lifters.
Thanks for your awesome review! :)
Fantastic experience: First class gym and equipment. Brad was incredibly helpful, looking forward to coming back!
Thank you James for your review! We appreciate your feedback :)
Fantastic experience: Extremely friendly and helpful staff, great equipment and layout
Hey Nadeene, Thank you for your review!
Fantastic experience: Awesome staff, very helpful
Hey Steven, Thanks you so much for your review! We are glad to hear you found the team helpful :)
Fantastic experience: The perfect gym for everyone’s needs, great location and right near the beach if you want a good swim afterwards.
Hey Kianu, Thanks for your review! We love being able to see the water from the gym, it makes for a great day at work!!
Fantastic experience: Best gym ever absolutely loving it
Thanks Isabella, we love having you in the gym :)
Fantastic experience: Brilliant staff and a great facility. My partner and I spent a few weeks at Caloundra and used Snap multiple times each week. The staff were super helpful and friendly at every visit. I highly recommend this gym for anybody visiting or who is looking for a new gym. We’ll definitely be back when we return. Thanks heaps team!
Hi Nick, Thank you so much for your kind words, we loved having you guys in the gym and look forward to hearing lots of stories when you guys are back. Good luck in Europe!
Fantastic experience: Awesome gym! Its clean, friendly, supportive and the classes are ACE! Thanks for providing a space that is great for our workouts.
Thanks for your review Kirsty! Keep up the hard work in the gym :)
Fantastic experience: Great place to workout and get fit great staff and PT trainer
Thanks for your review dave! So glad you enjoy the gym and your PT sessions! :)
Fantastic experience: everyone here is super sick, a gym u can call home
Thanks Shane, we are totally gonna miss having you around! All the best with your travels! Stay safe!
Fantastic experience: Amazing gym! I’ve been a member here for 2 years now and love it. My pt is amazing, staff are great and the gym has everything I need! Lots of parking and easy accessible
Thanks for your review Renee! Glad you’ve enjoyed the last two years and we are looking forward to the ones to come
Fantastic experience: Great gym, amazing staff/trainers! Love the group classes, great for all fitness levels
Thanks for your review Dayna! We enjoy the catch ups before the classes
Fantastic experience: Awesome PT Mish, pushes me even though my natural state is to be a couch potato. Cares about your whole wellbeing, not just working out, wish she would let me eat more chippies though!
I agree with the chip’s statement, chips are life Mish is an amazing trainer, so glad you enjoy your sessions well as much as you can for a couch potato
Fantastic experience: Best Gym In Caloundra! (And I Have been to a LOT since 2008). The best, most professional Trainers. Classes every weekday morning and evening. And they are great classes! I cant tell you the classes are easy, you WILL get a great workout!! I joined 2 years ago and I have transformed significantly. I have'nt been this fit and strong since high school footy!!
Thanks for your review Joel, we couldn’t be more thrilled to see the changes you have made, we love having you as part of our gym family!
Fantastic experience: Love Snap Caloundra. The team are amazing and they’re always creating ways to involve members in new challenges. Super affordable and great location
Thanks for the review Livvy! wait until you see what we have in store next year!
Fantastic experience: Great gym new equipment
Hi Steve, Thanks for the review
Fantastic experience: Best gym I’ve ever joined!!! Great vibe, best trainers and unreal group fitness classes (big shout out to Mich and Kurt!!!).
Thanks for your review Jodie! I think we are a little biased but we agree with you :)
Fantastic experience: The best gym ever. Location, parking, gym equipment, the amazing staff/trainers. I’ve never felt so comfortable at a gym before. It’s my happy place. I couldn’t recommend Snap Fitness Caloundra highly enough. A definite life changer for me in more ways than one.
Aww thanks Andrea, we love having you as apart of our gym family xx
Fantastic experience: Good gear, been nice and quiet every time I’ve been in so far, open all hours.
Hey Paul, we are stoked you are enjoying your experience here with us! Look forward to seeing you in the gym! :)
Fantastic experience: Best snap fitness by far!
Aww Thanks Maddilyn! That's so kind of you to say, we try our hardest to make an enjoyable space for everyone :)
Fantastic experience: Love this gym! The equipment is well maintained, friendly staff and the other members are friendly to.
Thank you for your review Daniel :) Look forward to catching you in the gym!
Fantastic experience: It has all the equipment you can think of and quite roomy
Hi Kor, Thank you for your 5 star review! Glad you enjoy the equipment and space :)
Fantastic experience: I had two fantastic casual sessions while on holidays. Karla the manager was so friendly and helpful. Great range of high quality machines and weights, great casual rates I’ll be back next time I’m in Caloundra.
Thanks Anne, I’m so glad you enjoyed your casual visits hopefully we will see you again soon! Take care and safe trip home.
Fantastic experience: Very clean and tidy gym. Not too busy, plenty of machines which are all new looking. Very friendly and helpful staff.
Thanks your Erica for your 5 star review, we are so happy you enjoyed the gym!
Fantastic experience: Very pleasant gym, well-maintained and varied equipment, clean premises. Staff attentive and available. Sanitary facilities always clean.
Hey Isaline, thank you so much for your 5 star review, we are glad you enjoy our gym!
Fantastic experience: Awesome Gym with extensive and fairly new equipment. Three rooms, Cardio, Machines and Weights. Holidaying at Caloundra for a week and will be back this week and again every time we’ll be here again. Fantastic value at only $10 per casual visit. Can highly recommended! ⭐️⭐️⭐️⭐️⭐️
Hey! Thank you for your awesome 5 star review! Happy to have you any time you here :)
Negative experience: AVOID AT ALL COSTS unless you enjoy paying huge hidden costs of course. There goes $500 I could have used in other places
Hi Sean, I apologise if you believe $500 of unpaid membership to be a hidden costs, obviously I need to clarify this for you. When you signed up for our 12-month contract, all the details and obligations were clearly explained to you. The terms were not hidden in any way. It appears that your payments stopped before the contract term was completed. Despite multiple attempts to contact you, we received no response, leaving us with no choice but to involve our debit agency. If you would like to verify the unsuccessful payments and contact attempts, I invite you to visit the gym and see the evidence for yourself.
Fantastic experience: Good sized gym. Different rooms for weights, machines, cardio is a good idea. Decently priced too. Heaps of parking nearby too
Thank you for your 5 star review, appreciate your support :)
Fantastic experience: Love this gym! A great community, and Karla (plus her beautiful puppies, Mango and Monty) make it such a welcoming environment. Not only do you get to have a great workout, you can also pat two of the cutest French Bulldogs you’ll ever see!
Thank you for your 5 star review! We all love seeing Mango and Monte in the gym, can't until they are back!! Glad to have you guys as a member. :)
Fantastic experience: Love this gym, managers, PTs and members. Such a great, friendly group of people. Extra shout out to Mish and Karla for just being awesome
Thank you for your 5 star review Deb! So Glad you love training with Mish, she is an epic trainer!
Fantastic experience: Great staff and the best free group fitness classes around.
Thanks for your awesome review! So happy you are enjoying the classes, keep an eye out as we are changing the schedule in a few weeks! :)
Fantastic experience: Honestly the best gym I've ever been to! Im not a normal gym goer, but this gym makes me feel so incredibly at ease! The owners and the people in the gym are so bloody fabulous! Would 100% recommend this gym to anyone looking!
Thanks for the review legend! Glad you are enjoying the gym and all it has to offer :)
Fantastic experience: This gym is amazing! I love the equipment and the fact I can play with the dogs between sets! The new owners are really nice and friendly they always help when I need it. I like how clean the gym is when I come in. Never disappointed when I’m here! Thanks guys.
Thanks for your review Jess!
Fantastic experience: Amazing equipment!!!!! Super clean and the P.Ts seemed super friendly.
Thanks for your 5 Star Review! We like to keep out equipment up to date in great condition, thanks for noticing :)
Fantastic experience: Love training with Mish. She is the best.
Mish is the best! So happy your are enjoying your training :)
Fantastic experience: Never felt so comfortable in a gym before. The divided rooms give you the opportunity to have more privacy. Equipment is all brand new and kept clean and tidy.
Hey Michele, we love that about our facility aswell! The four large rooms give people privacy as well as a wide range of equipment!
Fantastic experience: Simply the best staff and amazing facilities. Highly recommended.
Hi Sam, Thank you so much for the kind words, we can't wait to see you at our next Yoga class, regards, Allan
Fantastic experience: This is a great gym to train in! It’s always clean, and has great equipment. I see an awesome PT, always on time and has helped me progress so much in my training. They have great classes, always full of energy and leave you feeling great! Couldn’t recommend this gym enough!
Hi Evie, thank you for the great feedback, its great to know when we get it right!
Negative experience: I pay for a membership at snap fitness. This gym has failed to provide the basic gym necessities. I arrive in the morning at 5 am for a session and have a shower afterwards. Mind you we are in winter. The shower only stayed hot for 1 minute if not that. It wasn’t even enough time to soap up. They also provide hand sanitiser as a body wash. A hot shower is a simple thing to provide for your members. I have not experienced this at any other snap but yours. There are also issues with the front door card scanner, stood in the cold for ages until the door actually worked. I Will not be coming back.
Hi Anya, Looking back through the cameras, you were in the gym at our peak morning time where the showers get used frequently. We do our best to provide hot water. We do not provide hand sanitizer as body wash, this seems like an odd comment. Because you are not a member of Snap Fitness Caloundra, your card can take a few times to register through the network to let you in, please be patient. thank you for your feedback.
Fantastic experience: Great friendly gym with good equipment and supportive staff (including mango)
Fantastic experience: This is snaps cleanest and best gym, I’m not even saying that for the promo they’re running.. it really is my favourite gym to go to! When on the odd occasion I go during the day, the staff are so friendly and super helpful!
Fantastic experience: Brand new machines and always clean highly recommend
Fantastic experience: Good range of machines and studio upstairs, plenty of free weight and racks on lower deck. Refitted toilets and showers. Always easy parking, clean and well maintained. Can't go wrong.
Fantastic experience: Epic gym
Fantastic experience: Awesome stuff and Trainers always willing to help if you have any questions .great environment for every age great space with four different rooms makes it easy to find a space to work out for whatever you have to do that day. Would recommend to anyone that’s lives in Caloundra our for the nearby area to come down and check it out.
Hi Max, Thank you so much for the great feedback :-)
Fantastic experience: Best gym I've been to. Always clean, friendly staff & great amenities.
Hi Steven, we very much appreciate your feedback :-)
Fantastic experience: Wow, what a gym well laid out lots of space and a great atmosphere. Wether you need a personal trainer are into yoga or group fitness it’s all here. Best gym on the Sunshine Coast IMO
Hi Angus, thank you for you great feedback, we look forward to seeing you in the club!
Fantastic experience: Definitely one of the best snap ever. Highly recommended!
Thank you very much for your kind words :-)
Fantastic experience: Heaps of brand new Cardio equipment with all the bells and whistles. Big fan!
Hi Matthew, we are pleased that you are enjoying the new equipment, thank you for your review!
Fantastic experience: Such an incredible gym. Love the facilities, the team members, the atmosphere, and not to mention the equipment! By far the best and cleanest gym I've been to, and for the cardio lovers out there, you have to try the machines at this gym. Highly recommend!
Thankyou for the review. We love seeing people catch up on their Netflix series here instead of at home.
Fantastic experience: This gym has everything you could want when it comes to a gym! The fitness classes are great - Highly recommend! All round, top gym, great staff, great atmosphere !!
Thanks Courtney, we agree! it is an all round top gym - Brad
Fantastic experience: Couldn’t recommend this gym enough. The personal trainers actually care about their clients, the atmosphere in the group classes is incredible, and the management team really make sure they look after their members.
Thankyou for the review Jess. We have created a community through the group classes which makes a very accepting and exciting atmosphere for anyone joining the classes.
Fantastic experience: Hi There, thank you for the great customer service. I have really enjoyed my personal trainer and attending the group fitness classes, especially the yoga class.
Thank you for the High Praise Chris. Did you get to experience the Sunset Yoga?
Fantastic experience: I love this place! I’ve achieved so much in such a short time because of my awesome personal trainer and the functional fitness program we have implemented. Added bonus they have all new equipment and weights! Loving my journey so far!
Thankyou for the compliments Lochlan. Have you spoken to your personal trainer about the classes they offer in our group fitness program?
Fantastic experience: What a fantastic gym. We enquired to be able to accommodate group bookings for our business and they were only too happy to accommodate. Service, staff, equipment and first class facilities. An absolute must. Being open 24/7 was a great option as our staff can visit anytime.
It's been our pleasure to accommodate you & your team. I'm sure the productivity in your workplace will have gone up since bringing your team in!
Fantastic experience: Wow what an amazing gym. From the welcome through to the equipment and the staff, this place is fantastic. There is a great sense of group fitness, my partner loved the yoga options. There was also a great range of supplements and the staff were very attentive with reception. This place is the perfect one stop shop for fitness enthusiasts.
Hi Nathan, thank you for choosing to train at Snap Fitness, it's great to know that you are enjoying the Group Fitness & yoga class. We have just increased our range of supplements this week, make sure you check it out next visit!
Fantastic experience: Such good location and lovely staff members! Highly recommend if you’re looking for a gym.
Hi Ivy, thank you so much for your kind words. We will keep striving to provide you with best possible place to train!
Fantastic experience: Incredible facility with a large and functional space and equipment!! Super friendly and helpful staff! Highly recommended!!
Hi Ann, thank you for taking the time to give us your positive feedback, we look forward to seeing in the gym :-)
Fantastic experience: Cleanest gym, best vibe, friendly and welcoming staff. Awesome group fitness, yoga and functional fitness options!
Hi Ben, its great to know you are enjoying the range our gym has on offer. Look forward to seeing you in for next session!
Fantastic experience: Best Equipment I have ever seen, great customer service, very friendly personal trainers and great atmosphere to train in. I really like how it has the group fitness room and the other 3 rooms for cardio functional fitness, pin loaded & free weight rooms. You must visit this gym!
Hi Allan, great to know you are enjoying the new equipment. We have put in a lot of effort to bring you the best in equipment on the market. Look forward to seeing you in the gym, don't forget we are open 24/7
Negative experience: Tried to cancel as moved away, took 2 months longer then it should have which meant paying more direct debit. Then when final payment made they continued to direct debit. Good gym but customer service is terrible and it seems use the above Tactics to keep getting extra money from you.
Hi Adam, Sorry we made a mistake in your cancellation, we have refunded the overcharge. We hope you keep achieving your fitness goals that you set out to achieve while training with us. The Team | Snap Fitness Caloundra
Fantastic experience: Amazing gym ,great staff
Hi Chris, thank you for taking the time to give us some positive feedback. We look forward to seeing you in the gym.
Fantastic experience: All the equipment you would need, new and always clean. Never too busy.
Hi Lucas, We really appreciate you taking the time to give us this review. We look forward to seeing you in the gym :-)
Fantastic experience: I visited this wonderful gym whilst on holidays in early October and was blown away by the space, quality of equipment as well as the variety of equipment on show. Having been a Snap member since 2014, I have been fortunate enough to visit a number of locations in Brisbane, Sydney, Gold Coast, Melbourne, England and now Caloundra. I’d have to say Caloundra is one of the best going for overall quality and functionality.
Hi David, Apologies on the delayed reply. We sincerely appreciate your positive feedback!!! and its great to know how we compare to gyms you have visited. There has been a massive effort in selecting every piece of equipment and only the highest quality has been chosen and as may know its all new. Please come back and visit us again in the future!
Negative experience: Ça reste à voir
Hi Adama, Thank you very much for your 5 star review. We are happy to know you are enjoying the gym!
Negative experience: Editing my review to sadly say that this place has gone downhill since having new owners. The facilities are good, but the owners are horrible. If you are giving them money, they pull out all the stops. But if you need to put your membership on hold or cancel, they are impossible to get a hold of and keep telling you they will get back to you. My husband and I were told when we wanted to cancel our membership (which we'd been going here for a couple years and were on a fortnightly payment plan after the initial year membership) that it would take 4 weeks for the cancellation to take effect. However, 6 weeks had passed, and they were still charging us. When we tried to call to get it sorted, they wouldn't answer, and would not respond to emails or text messages. We ended up having to go through the bank to block the payments. Not good business ethics. Will not be back.
Fantastic experience: Nice clean gym,friendly staff
Fantastic experience: Staff are very helpful..place is very accommodating(2 levels) lots of equipment/variety aswell..place to do stretches(warm up/warm down)big plus..big open areas..so your not crammed in one area/or waiting to use equipment after someone..
Fantastic experience: Excellent service and great experience
Fantastic experience: An exceptional experience from Beau and the team! I was very impressed by Beau's high level of customer service and willingness to go above and beyond for a prospective member. Beau was more than accommodating, honest, exceeded all expectations and I am very keen to join the Snap Fitness Caloundra community. I cannot recommend Beau and the team enough - thanks Beau!
Fantastic experience: Really new set up. Would be better if they had a bit more room for machines but done well with what they have.
Fantastic experience: All new gear in this club. I have been in 7 other snaps in Qld this is the best by far . Always clean as a whistle unreal
Thankyou Gary! We work around the clock to ensure everything is pristine and is so nice to know you notice! We are going to miss you in here!
Positive experience: Go, train, leave, it's not a coffee shop. After training coffee go else where.
Fantastic experience: 100% recommend Snap Fitness Caloundra for all people. I enjoy being there every day, love the new equipment that has been installed!
Thankyou so much Cameron! We are a small family business and there has been a lot of heart put into the facility! We are so blessed you enjoy our hard work and effort to make the gym unreal!
Negative experience: Horrible customer service. Called up to enquire about joining the gym and was told I could go in anytime for a free 3-day trial. Drove there today, told the manager I was there for the free 3-day trial. she proceeded to take down all my personal details, then and only then, she informed me they don't do trials and I had to pay $20 for a casual visit. If you don't want to be doing business with liars, I would highly recommend to look elsewhere. There are much better options in the area.
As everyone can understand during Covid 19 we are required by law to record all customers that come in and out of our facility as part of our Covid Safe plan. This is required to keep everyone as safe as possible. Unfortunately there is still people that like to slander small business's for simply following the law. As explained due to Government restrictions on the amount of customers allowed into the gym at one time we do not offer free trials, looking after the members who pay to enable our facility to remain open and their safety is our number one priority. Small businesses like ours are required to work around the clock, to make sure every customer is safe, and it is unfortunate you leave us a terrible review without even looking at our facility or experiencing what we have to offer because you couldn't use it for free.
Fantastic experience: Cleanest, friendliest and by far the best atmosphere of any gym I've been to. 100% would recommend to anyone!
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