Anytime Fitness Edmondson Park

Negative experience: Poor customer service and management skills.

Negative experience: Still have not fixed both the spin bikes after my second attempt in emailing the club manager. No response or update. Also 5th of November 2024 approx 9:35PM Seeing a member bring his 10 year old son into the gym to use the equipment no response or if this has been dealt with. An accident waiting to happen, I thought there was an age limit to train. Also, can you do something about members training in crocs/ sandals it’s a hazard… It seems as though your club is really lacking in management doing their job.

Fantastic experience: Cozy gym, good community, lovely culture with the members - nice and clean- Rita and Gina (jina) makes Sure that the gym is nice and clean for the members

Fantastic experience: Big shoutout to Liam from the Anytime Ed Park team. Liam went above and beyond in helping me find an item I left at the gym. Thanks again mate!

Fantastic experience: Best gym ever!!!

Fantastic experience: Best anytime out there 100% recommended, staff is great especially the brunette receptionist very helpful definitely a keeper, equipment kept clean and tidy 5 ⭐️

Fantastic experience: Awesome gym with super friendly and helpful staff (Kristen) being my favourite the other members are great and the place is kept super clean and tidy! Definitely recommend for anyone looking at getting into gym or just looking for a change for the better

Fantastic experience: People are friendly, staff are friendly and feel comfortable.

Negative experience: Poor management and customer service skills.

Positive experience: The new staff is not friendly a all.

Fantastic experience: Love coming here

Fantastic experience: Amazing gym, friendly staff, 24/7 access at any gym makes it easier to get a session in wherever I am. Loads of membership options so that I could pick which one benefits me the most. Would recommend to anyone wanting to start their fitness journey!

Fantastic experience: Anytime Edmonton is an incredible gym and community. The manager Max and his team are caring, compassionate and invested in every person that walks through the door. I love going to this gym and am always greeted with kindness and a place to belong. My training has never been better. Quality service, incredible members! It’s the best gym club in Cairns!

Negative experience: I feel sorry for anyone who signed up to this GYM.. Its management is garbbage. I found out after i signed up to a 1 year. Anyways if you read this, do not sign up to this gym. Its garbbage. The managements only directive is to create headaches and roadblocks to prevent you from canceling membership. I have been successful to cancle this garbbage and they had to pay legal fees. Anytime fitness sucks.. Just down the road is planet fitness with $5 membership and it does not feel like a sauna inside.

Fantastic experience: I enjoy doing all the exercise

Fantastic experience: Friendly staff and 1 on 1

Fantastic experience: Beth is a great trainer! Would recommend!

Fantastic experience: One of the best smaller anytime fitness in Sydney, lovely friendly staff

Fantastic experience: Anytime fitness Edmondson park is amazing ! As a regular gym goer I refuse to train at a dirty and disorganised gym. Edmondson park is always spotless, organised and the bathrooms are extremely well kept which is extremely important to me The staff are also extremely friendly and helpful and is now why I go there regularly

Fantastic experience: Awesome manager she went above and beyond to help me out

Fantastic experience: Such an amazing gym and the location Hands down, been training at Edmondson park for 6years

Fantastic experience: Great atmosphere and club culture. Members and staff are all so welcoming and friendly. Great gym to get started on your fitness journey!

Fantastic experience: Great gym, great vibe, great atmosphere

Fantastic experience: Bethany is always welcoming and friendly when we come in. Excellent gym

Positive experience: Nice little gym with kind staff but alot of small easily fixable problems. Not a single decent straight bar attachment, lack of d-handles, not enough carabiners for all the cables and the charging dock makes your phone lose battery faster because it doesn't have a steady flow of power. After paying $21 weekly and $80 for a cheap keypass, you'd think you would have to face these type of problems. Also the "$410" kick starter pack is a joke. As a gym promoting the discounts on stuff like that is a joke. I am confident in the gyms ability to fix these problems and look forward to the changes they can make.

Fantastic experience: Fantastic staff at this club. Great atmosphere :)

Fantastic experience: Gym is so well placed and so easy to get to. People are really nice and the manager/team really know their stuff when it comes to fitness and the contracts, I’ve had no issues with them and on top of that it’s very clean. Props to the team to make it the best experience possible

Negative experience: Internet that does not work 3 visits here and anti bacterial wipes empty while staff sit on their desk doing nothing Poor service

Fantastic experience: very good

Fantastic experience: Great 24x7 gym. Highly recommend.

Negative experience: It’s very tiny and feels super cramped to do a long workout. I’d stay here one hour max. The one at Ed square is much better.

Negative experience: Staff is very rude

Negative experience: If I could give 0.5 star I would. I signed up and tripled confirmed that I can get all my money back, no charge, all free, as long as I come back within 7 days cool off period. Everything started off nicely. The 0.5 star is for the equipment. The gym is small, but clean in general. The showers need to be scrubbed. It looked a bit stained so I didn’t use it. There weren’t many classes available, but I appreciated that they offered some classes at a time after work or before, this could be convenient for others. I had to relocate so I can’t continue at the same gym anymore. Hence I walked in on day 5 to get a refund. After chatting with the SAME guy, mind you, the same guy that signed the contract with me and tripled confirmed I could get all my money back - he said to me they can’t refund the fob back, which is not what they said when I signed the contract. I read previous comments hence I made it clear before i signed that I can get all money back. Well the “supervisor” came and after clicking a few things on the computer, they offer to give my money back, but there was no apology. I don’t understand how a business can really day light rob someone and be so dishonest. I’m so disappointed. I will never come back.

Negative experience: How is anyone meant to find this place?? No signage from the car park, walk around in circles.. so bad..

Negative experience: Very bad service, manager with no experience no communication. Only known how to charge us to get the money. Will never join anytime fitness again.

Negative experience: Horrible customer service, they don't know their own terms of agreement which clearly state a 7 day cooling off period (clause 3). Totally clueless and rude staff. They also charge $80 no refund for a FOB, because they aren't intelligent enough to reuse them. Other gyms in the area offer better services, do not sign anything with them.

Negative experience: Being a pain to cancel my membership, staff would not help in any way unless I stop by the gym, which I explained is impossible as working schedule don’t match their working hours. I’m constantly harassed over the phone, by staff and their debt recovery people is a nightmare I would never consider signing up again and really would not recommend this gym to anyone the hardship to cancel the membership it’s not worth the convenience of signing up or using the gym

Fantastic experience: Such an amazing gym !

Fantastic experience: Amazing staff! Carmen is super helpful and the gym has a great atmosphere! Definitely recommend

Negative experience: The gym is very stuffy and hot, that's the main issue of the gym at Edmond Park, but All in all, I would never recommend anytime fitness to anyone, unless they know they can train for the entire time of their contract. If you're just starting, try anywhere else with no lock in contracts. I thought they would be more understanding during this difficult time of the pandemic, circumstances change drastically after all. I signed up to train, as the gym was next to my workplace and I had a huge gap between my shifts. Unfortunately, I lost my job due to COVID and couldn't afford the gym membership anymore, but they don't really care, you're stuck no matter what. Best you can do it pause it for some time. I understand that you sign a contract, but you'd think they'd sympathize in those unique conditions, who can predict a pandemic after all... If you want to transfer to someone else, good luck. They don't answer the phones ever, I left 3 messages and no one called me back after a week. I tried coming with a person interested in transferring, no one was in. The information on the website is wrong, says they are staffed from 6am to 12 am, I called another gym and they told me it's actually 10 am to 4pm... What a terrible experience, waste of money and time. Eventually I did manage to transfer (or "cancel" and create a separate account as they rudely commented lol) but they were extremely rude about the entire situation.

Positive experience: Nice and small branch

Negative experience: When you walk in during the warmer months, I’m not sure as to why the heater would be on. It creates a dirty and humid environment to train in. Also very busy between 5pm-8pm. Instead of taking new members all the time. Maybe try and better the environment for your current members. Hygiene also needs to be looked at in this gym. Horrific!

Fantastic experience: Clean gym

Negative experience: I really like the place, but a few things make it less enjoyable such as to get wifi, they try to force you to check in on facebook to use their connection. But I have some issues with that and think unfair as other gyms are ok with not having to do this. More people should be using towels and subtitles on tv's are not always enabled. The place has improved since being renovated last year.... but some minor things need work. Vending machines have been empty of any great protein drink for a few days now (uploaded picture) and some people just dont unload their weights. I had to unload 240kgs just to get the leg press up because someone left it too low with all the weights on... Injured my knee in the process trying to get into the machine due to twisting. These are issues thay need to be addressed by staff.

Fantastic experience: Sheesh

Positive experience: Professional and efficient.

Fantastic experience: Top place

Negative experience: Very cramped and tightly packed space, so claustrophobic, music was extremely loud.

Negative experience: Can get too crowded at peak hours (I reckon 5pm - 8pm), can get hard at times to even find space to stand sometimes. Number of benches doesn't meet the demand, and there is space for a couple of extra benches in the gym. It's an okay gym. I suppose, best option for people living close to it, otherwise not worth it.

Positive experience: If you're looking for something quick like in and out training top spot. Not good for compound movements as it's hella busy. Ceeebs for this place sometimes.

Positive experience: If you like cool workout environments this place isn't for you. Sometimes it's difficult to tell whether this place is actually a gym or just a sauna with gym equipment inside it. I've been training here for 18 months and this issue is not new. The ceiling is lined with huge air con vents but maybe it's just for show. If I wanted to sweat before my workout even started I would have joined a bikram yoga class. This is one of the smaller and more expensive gyms in the area to my knowledge, there's really no excuse for this.

Negative experience: I went in to see the gym management not professional at all. people using the equipment no towels I'll take my business else where.

Positive experience: Friendly service but it should be bigger. It is too small.

Negative experience: Really disappointing experience here with the gym being small and unhygienic with mediocre level of customer service. Expect a higher level of standard from such a large chain. Would not recommend and will not be coming back here.

Fantastic experience: Very good gym broski

Negative experience: Good gym besides the fact they can't seem to fix the door buzzer this is maybe the 5th time no one has been able to get into the gym because the scanner hasn't unlocked the door very frustrating and very unprofessional considering they have said the issue will be fixed

Positive experience: Not clean, front windows not cleaned in 3 months spit and grime on the inside , probably stafla whatever. I put a small mark on one of the windows I treadmill next to its still there 3 months.?

Positive experience: Small gym compared to the other nearby local fitness centres & gyms. It has all the necessary equipment for basic training from ellipticals, rowers, free weights, platforms & pin loaded machines. No separate room for classes or stretching/core work.

Fantastic experience: Great local gym, Manager Marianna always has a positive vibe. Always greeting everyone with a smile!

Negative experience: Acting manager there was completely and utterly unhelpful. Anyone that wishes to cancel or suspend there contact be sure to receive the CORRECT information from staff as they have a severe problem with miscommunication as well as a degree of malice in regards to contract obligations and the difficulties in receiving payments that are owed to the client.They take 3 times extra charge without my fault.They are more than willing to take your money, and definitely not give it back unless you are willing to go through various hoops and loops (as I am doing currently). Be aware of a company places more emphasis on the money it males than the clientele it treats.

Negative experience: Staff are very bad, they will do everything in there power to not let you cancel. They do not even advise there is a form to fill out and ask you to come in. They can email it to you if you tell them. Very bad ethics.

Positive experience: Nice

Positive experience: The equipment is in good condition and they have most machines available, but the gym is too small for the growing suburb Edmondson Park is . At peak times I have to constantly wait for a machine or bench , extremely frustrating especially when you only have 45mins spare to get your work out in .. please explore your options to expand the gym ! Maybe upstairs downstairs..

Fantastic experience: 24 hours, Great equipment and Great staff

Fantastic experience: Great gym with good equipment and friendly staff

Positive experience: It's a gym nothing fancy

Fantastic experience: great gym!

Positive experience: Too small like all the other anytime fitness gym s

Fantastic experience: Good atmosphere, great equipment and staff. Suggest to avoid peak hour times if possible.

Fantastic experience: Great place. I can get a bottle ? I'm really need one lol. Five days gym eveyweek -Kingsley

Fantastic experience: Awesome gym

Negative experience: Gym is small and bad internet reception.

Fantastic experience: I actually like the people at this gym and they dont smell

Fantastic experience: great Equipment and very helpful trainers, I’d highly recommend this gym

Fantastic experience: Great gym

Fantastic experience: Excellent staff and well maintained gym. Highly recommended to close residence.

Fantastic experience: Very friendly staff, absolutely love the gym

Fantastic experience: Best customer service

Fantastic experience: Amazing gym, friendly staff and great environment for a workout!

Fantastic experience: So far the best gym i have been too. laid back place when i work out. Keep it Up !!!

Fantastic experience: Clean and tidy, great helpful staff and always parking nearby. The two squat racks helps with that after work congestion too!

Fantastic experience: I love coming here for my casual visits. Super friendly staff.

Fantastic experience: Incredible, driven staff, manager really determined in pushing staff towards achieving a fun energetic environment. Members are all hard workers but kind to the soul, they'll really push you to be the best you can be

Fantastic experience: Great environment to train

Fantastic experience: Great staff , great environment!

Fantastic experience: Great place to train and workout!!!

Fantastic experience: Staff is amazing and I love the gym environment!!

Fantastic experience: Such a good environment! Friend list staff! Definitely recommend!

Negative experience: Got a phone call for tail gating, even though they didnt check the footage to see that I didnt tail gate. Unprofessional staff with no ethic.

Fantastic experience: Love the friendly environment! Has everything I need and music is great

Positive experience: Needs a steam clean

Positive experience: Needs to be be bigger. Bit cramped

Negative experience: Have been a member for over 4 years now. Have to say that despite the extremely small size of the gym I’ve enjoyed going for the past few years. Lately though, the gym has been plagued with issues. Music, fans and Aircon now working. Literally middle of summer and the aircon hasn’t been working for weeks. I guess you can add “Sauna” to the list of facilities this gym provides.

Fantastic experience: My son visited from Canada and joined the gym for few weeks. He liked it v much. An understanding staff. Now the younger one joining it v soon.

Negative experience: Congested place, insufficient equipment, despite of requesting several times for simple equipment, it never provided( although it was promised) ; staff who work there seem not to care about the member, they happily take the feedback, laugh and try nothing to improve that. So anyone proving feedback or reporting anything would be just waste of time. Hope we get better gym in this area with more spac soon; then hopefully this gym will try improving their services.

Positive experience: Meh

Fantastic experience: It was good

Positive experience: Nice gym with a good variety of machines and free weights. Staff are welcoming and helpful. Good space to pump some iron with some good music

Positive experience: Small gym. I fell that they don’t have enough space for cardio! Good range of equipments

Positive experience: Good range of equipment, great amount of parking which is usually a problem at some of the other clubs I’ve been to. **edit** the toilet paper dispensers are dangerously low, how the hell are you supposed to reach down to get toilet paper with out either falling off the toilet or cutting your hand on the serrated edge of the dispenser.