Information about Anytime Fitness
2564, Sydney
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Australia about Anytime Fitness:
Anytime Fitness in Australia is a fitness center that showcases a blend of positive experiences alongside some constructive feedback from members. The gym is often praised for its friendly staff and clean facilities, creating a welcoming and supportive environment for newcomers and seasoned athletes alike. Many users appreciate the wide range of equipment available, ensuring that everyone can find what they need for their workout routines.
Positive highlights from members include:
- Great atmosphere: Users enjoy the friendly vibe and feel comfortable working out without judgment.
- Helpful staff: Many reviews mention the staff's willingness to assist members and their approachable nature.
- Good location: Many find the gym conveniently located, making it easier to fit workouts into their busy schedules.
- Cleanliness: The facility is often noted for being well-maintained and tidy.
- Varied fitness equipment: Many members appreciate the assortment of machines and free weights available for their fitness journeys.
However, there are also some areas that have received criticism:
- Customer service issues: Several members reported frustrations with communication, especially when it came to onboarding and membership terms.
- Pricing transparency: Some users expressed concerns over the lack of clarity regarding fees and differing rates for memberships.
- Cleanliness during off-hours: A few reviews pointed out that the gym may not be as clean during unstaffed hours, suggesting a need for improved maintenance schedules.
- Equipment availability: While many members enjoy the gym, some have noted that during peak times, it can become crowded.
Overall, Anytime Fitness strives to provide a supportive environment for all fitness enthusiasts, continuously working on improving its services and facilities to enhance the member experience.
Services, Machines and Guided Classes
Anytime Fitness: Opinions
Negative experience: Unfortunately, our experience with this gym has been very disappointing. When my wife tried to sign up, she was asked to come in to sign the contract. Upon her arrival, they requested a medical certificate. After providing it, they asked her to come back again. This back-and-forth has been going on for over two weeks without any resolution. The gym’s advertisements do not reflect the reality, which added to our frustration. The unprofessional behavior of the supervisor, Tony, was particularly disheartening, as he ultimately suggested we should go to another gym instead of addressing the issue. We will not be returning to this gym unless clear steps are taken to improve the service and change the supervisor.
We understand your frustration, but we want to clarify that Tony followed the correct procedure throughout this process. Since the membership is under your wife's name, it’s essential for her to be present to sign the agreement. This policy ensures that all contractual obligations are met properly. The requirement for a medical certificate is also important, as it helps us ensure that she has the clearance to train safely. We take health and safety seriously, and this step is in place to protect our members. Thank you for sharing your feedback. If you have specific concerns about communication or the process, we’re open to discussing them to improve your experience moving forward.
Negative experience: Been at this gym for 2 years now, and im done with all the different rates nonsense. The manager Tony may look like a nice bloke, but behind that fake smile is just another greedy corporate salesman looking for ways to get as money out of you as possible. Ive talked to him a couple of times and rather than admitting they've hiked the prices, he always seems to put the blame on the previous owners. I dont understand why they cant be transparent with their rates and offer similar ones for everyone, as im paying a higher amount. For the atrocious quality of the gym and the prices you're paying, your better of training at a garbage dump.
I’m sorry to hear you’re having such a frustrating experience with the gym. It sounds like you've put in a lot of time and effort, and it’s disappointing when you feel like you’re not getting a fair deal. If you’re comfortable sharing, could you provide your name? It might help us look into this issue further and see if there's anything we can do to assist you.
Fantastic experience: Great gym! Super friendly staff and a good range of equipment.
Hi, Aakash. Thank you so much for leaving us a stellar review!
Fantastic experience: great gym great staff
Hi, Yxng. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Best Gym The staff is ver friendly
Hi, Subhan. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Excellent gym
Hi, Ritesh. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Good gym plenty of machines to workout
Hi, Samo. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I was heartbroken after she left me but as soon as I hit 100kg on the bench press at anytime fitness, meaning returned to my life. I love macfields anytime fitness
Hi, Tamzid. Thank you so much for leaving us a stellar review!
Fantastic experience: They have the equipment I need such as the abductor and adductor machine, and showers, toilets are clean
Hi, Trinity. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great location, had a wonderful welcome and felt very welcomed, was ashamed to join and go alone but they made you very comfortable with judgement (Glenfield)
Hi, Steve. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: Awesome machines and plenty of free weights. Unless you go to Fairfield but great gym all round.
Hi, Josiah. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Good place to go train staff are helpful in Campbelltown and I would recommend family and friends to this gym cheap and people are friendly no stair bears.
Hi, Joseph. Thank you so much for leaving us a stellar review!
Positive experience: This place smells like a sock and all the warning signage towards members treats people like zoo animals. Can get a workout done there but Id rather travel to access a better AF site.
Fantastic experience: Great gym
Hi, Keitel. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great fitness club, all latest equipments, and staff are great.
Hi, Moin. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: ..It’s been quite a journey with Anytime Fitness.Friendly and Professional staff ,very hygenic and Motivating environment ..♥️
Hi, Neesha. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Great facilities, friendly staff and always clean and well presented
Hi, Fahid. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great experience
Hi, Aman. Thank you so much for leaving us a stellar review!
Negative experience: I didn’t like the service they provide. I won’t recommend anyone to join anytime fitness. Disappointed
Positive experience: I enjoyed working out in Anytime fitness as it is convenient & close from my house
Hi, Rabeya. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Only if they get more new machines
Hi, Ram. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: Fans havnt been working for week, owners trying to save money, go to anytime at ed
Fantastic experience: Great place for workouts and are spread across the city; one less reason to skip :).
Hi, Mubashir. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: There is something off about the squat rack down in the right corner. If you stand straight and look straight in the mirror, your form is seemingly correct, but due to the angle it isnt right. Think I will avoid doing squats here next time as it creates a hazard when maxing you're squat loads.
Negative experience: Fans near free weights and treadmills haven't worked since I joined which was November 2023 and it Is like a sauna in there and the machines are not cleaned as much as they should be. I feel like it could definately do with a deep clean
Fantastic experience: Decent gym nice vibe cool peeps , could use more air-conditioning but maybe I'm just whinging haha awesome place to work out
Hi, Clive. We are thrilled to learn that you had a positive experience with us!
Negative experience: Money grabbing, pyramid-scheme gym. They’re not transparent about their terms and don’t advise you that freezes extend your original contract term at the time of requesting a freeze. Best to go somewhere else that’s not anytime fitness. Not worth the money + not a very clean gym anyway.
Hi Ava, we appreciate your feedback. When members sign the agreement, they are provided with a copy of their contract, and it becomes their responsibility to review the terms and conditions.
Negative experience: I use this gym purely for convenience of location, but Imagine a gym where everyone pays a different amount, being told I pay more because it’s the ‘new’ rate and all current members will be increased to match. 12 months later I’m still on the higher rate no one else’s has changed. Imagine a gym without failure has destroyed bathrooms tiles and toilet paper, urine and faeces laying in the middle of the floor. This is what you’ll pay for. So prepare yourself
Good morning Justin, Thank you for taking the time to share your feedback. We appreciate your honesty, and we sincerely apologize for any inconvenience you have experienced. Since taking over Anytime Fitness Macquarie Fields two years ago, we have been committed to enhancing the overall gym experience for our members. We would like to address the concerns you raised: Billing Rates: We want to clarify that the rates you are currently on were set by the previous owner, and we have not made any adjustments since taking over. We understand the frustration and apologize for any confusion. Please reach out to us directly, and we will be happy to review your membership details and address any discrepancies. Hygiene Issues: The incident you mentioned regarding the hygiene situation was regrettable and isolated, occurring during unstaffed hours. We have since addressed the matter directly with the individual responsible. We want to assure you that cleanliness and member safety are top priorities. We have daily cleaning services in place, and we are continuously monitoring and improving our health and safety protocols. Gym Enhancements: Over the past two years, we have invested in significant improvements, including the purchase of new equipment and weight plates. Our commitment to enhancing the gym experience for our members remains unwavering. We now have cleaners attending to the facility daily, and we are actively monitoring and improving health and safety measures. We appreciate your feedback, as it helps us identify areas for improvement. If you have any further concerns or if there's anything specific you would like us to address, please feel free to contact us directly. We value your membership and are dedicated to ensuring a positive and enjoyable experience for all our members. Thank you for being a part of Anytime Fitness Macquarie Fields.
Fantastic experience: 5 stars
Hi, Linnette. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Friendly staff and nice and clean facilities
Hi, Phillip. Thank you so much for leaving us a stellar review!
Positive experience: great and clean place to work out and nice friendly staff
Hi, Gwendoline. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The staff is very friendly and the facility is always tidy and clean.
Hi, Ethan. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Good and clean facilities.
Hi, Melvyn. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Fantastic experience: I started 6 weeks ago, so far so good. On track for weight loss goals
Hi, Auzzie. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Staff is always welcoming and the equipment is perfect for training or just exercising.
Hi, Ninaya. Thank you so much for leaving us a stellar review!
Fantastic experience: Very clean gym Very friendly staff and supportive people all around the gym Highly recommend this gym
Hi, Ryan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Best anytime around but these lil chains all get packed this time of year because everyone want to drop 30 kgs and get abs a month before summer lol
Hi, Chris. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: All equipment are there, very comfortable to use and i feel safe working out! ❤️❤️
Hi, Mae. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Amazing vibe and service ! Great to get in do your work out and not feel judgement. Great environment and staff
Hi, Nathan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Nice clean place for individual workouts.
Hi, Alex. Thank you so much for leaving us a stellar review!
Fantastic experience: AF Mac Fields staff are the friendliest & always welcoming. Always putting a smile on my face ☺️
Hi, Effie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I love the gym actually it's better then most gyms I have been to and I have been to alot
Hi, Stephanie. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Joined a month ago. The gym is fairly clean and the equipments are enough for a starter. The promotion of getting another $100 gift card is an additional bonus. Staff is also friendly.
Hi, Lol. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Seems like a great place to be supported in weight loss journey
Hi, Adrian. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great staff and chill quiet gym, never too busy and clean facilities.
Hi, Sampada. Thank you so much for leaving us a stellar review!
Fantastic experience: Everything is perfect thanks mate
Hi, Ivan. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I love love this cute little gym in our neighbourhood I usually go at late night and full equipment
Hi, Christina. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Great environment, good facilities.
Hi, Slighty. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Great place good staff
Hi, Mr. We are thrilled to learn that you had a positive experience with us!
Positive experience: i really enjoy this gym, has great community and amazing equipment !
Hi, Rojisa. Thank you so much for leaving us a stellar review!
Positive experience: Super friendly and approachable office staff and PT. Always greeted with a hello or wave. Small and basic, but that's all I need. As someone with gym anxiety, I am glad this is not a pretentious place or atmosphere. Cleaning/maintenance could be improved (dusty on top of chin up bar/general wear and tear of equipment). I'm not an athlete nor do I have any aspirations to be a somebody in the fitness world. For my needs (and the needs of your average Joe), this place is cute, quiet and quaint. ☺️
Positive experience: Good gym I found all the machines I wanted.. but not the cleanest I feel like the machines should be cleaned thoroughly once a day so they are not dusty and sticky.. a bit too warm I feel like I sweat from the lack of ventilation rather than the workout..
Negative experience: Terrible customer service the same as with the others. Do not understand their own terms of agreement, 7 day cooling off period (clause 3), non-refundable $80 FOB.
Hi Mark, we are deeply saddened you feel this way. Just a bit of a heads up, AF Macquarie Fields has recently been taken over by new owners and a whole new management team. We are unsure of how this gym was managed by previously, however we are aiming to provide our members and guests with a much better experience.
Negative experience: Poorest service, cleanliness. Terrible comms. Check other places before signing up.
Hi Double D, we are deeply saddened you feel this way. Just a bit of a heads up, AF Macquarie Fields has recently been taken over by new owners and a whole new management team. We are unsure of how this gym was managed by previously, however we are aiming to provide our members and guests with a much better experience.
Fantastic experience: Great place, close to home and lovely staff
Thanks Brayden.
Positive experience: Small gym but good vibe and good people. It’s not pretentious or showy. I’ve visited newer ATF’s and this one has everything you need. Nice staff, great PT.
Thanks Therese
Fantastic experience: Rad employees ✌️
Positive experience: Great cute little gym,i have been coming since its opened in macquarie fields, never had any issues, Staff is great ,friendly and helpful ,maintenance been getting done from time to time to ensure everything runs smooth and great ❤️
Thank you Monica... you are one of our long time regulars. We love having you in the gym and ask your feedback
Positive experience: Solid gym! Good environment, clean, all the equip youd ever need & good staff. Keep the good work up
Thank you Cooper. We really appreciate your feedback. Please come in and see us any time if we can help with anything at all
Fantastic experience: The staff are super friendly!
Thank you Abi. We love having you in the gym and always appreciate all your feedback.
Fantastic experience: Staff are so so helpful!! So glad to see Adelaide back in the club
Fantastic experience: Good place to train not much people easy to get around and especially if you need to do Cardio,Always available on quiet days
Positive experience: A solid gym where you can come in and get your work done without fuss. Staff were always friendly and helpful too.
Negative experience: The personal trainer Brendan is very dodgy and a liar.
Hi there, Im sorry to hear you are not happy with our PT... Brendon has been with us for over 6 years and is Always praised for his incedible knowledge, ecperience, customer service and easy going and friendly personality. This is the first ever negative feedback we have had regarding him. Would love to hear exactly why you are not happy with his service. You can reply here or email us at [email protected]
Fantastic experience: Did not go to Anytime Fitness, visited medical center next door. Fitness center was closed. From what I know Anytime Fitness is great when they are open.
Negative experience: Although their location was convenient for me, their service was not as good as other Anytime fitness gyms. I was a member 2 years ago and I visited multiple anytime fitness gyms at the time. This one is more money focused. While others offered much more. Sometimes it is the small things that count.
Hi Rami, thank you for your feedback. We value it and would like to know what exactly your experience was and how you feel we can improve our service further... We pride ourselves on providing the best customer service possible for all our members, and if you havnt recieved this - we would love to know what has happened and how we can rectify it for you and improve our service for everyone. Looking forward to hearing from you. You can reply here or contact us at [email protected]
Fantastic experience: Great atmosphere
Fantastic experience: Plenty of options & room to move.
Fantastic experience: Cleanest gym I know, beats Parramatta any day ✅
Fantastic experience: Great facilities, super helpful staff & always kept beautifully clean
Fantastic experience: I am one of the clients to this gym and so far I am liking this gym with friendly staff and friendly personal trainer and looking forward to working to reach my goal at this gym.
Fantastic experience: Amazing gym, all equipment is organised well. Staff is fantastic and helpful also very clean gym especially during these COVID-19 times.
Negative experience: Been calling all weekend no answer so i dropped in sunday afternoon to get my daughter signed up but not a staff member onsite, lost a customer, very poor service!!
Fantastic experience: Focus on yourself! No one cares who you are where your from, everyone is friendly. Just make sure to sanitize and clean the equipment seat and handles after use!
Fantastic experience: Nice place to train
Fantastic experience: Excellent service
Negative experience: 12 month contract minimum also they insist on booking you in if you inquire about prices and can't discuss price over the phone. As Well as no male staff working there at all it is extremely small for such cost.
Positive experience: Quite place not crowded too much. Staff and members are friendly. Very clean. Quite expensive and membership is no less than 12 or 18 months. Not very big gym though but has enough equipment based on the less crowd here.
Fantastic experience: Great gym colourfully locals staff friendly and good trainers parking a dream shower roam clean environment is pumed
Fantastic experience: Good equipment, classes and really friendly staff
Fantastic experience: GREAT AND FUN ENVIRONMENT, EVERYONE KEEPS MACHINES CLEAN AND IT'S ALWAYS A FRIENDLY ENVIRONMENT!! Don't know about Adelaide managing the place though.... - HAHA JUST KIDDIN SHE AND THE WHOLE TEAM ARE AWESOME, GREAT AND HELPFUL ALWAYS!!! THANKS GUYS
Fantastic experience: Lots of space and equipment, the staff are friendly, Adelaide is so nice and always says hello. Not too packed either
Positive experience: Very convenient
Positive experience: Good place to get rid of that belly fat. Staff and other gym junkies are friendly.
Negative experience: Only a place where people go to be seen in tights and to look at others , not my type of place
Fantastic experience: Standard anytime, good price, clean and usually not too packed
Fantastic experience: Always a good feeling. Shane that spotted 8 MALES NOT USING TOWELS
Negative experience: Staff not available when needed
Positive experience: Prices are expensive
Fantastic experience: Great
Fantastic experience: Last night was my first time back at AF Mac Fields since the renovations. My review is purely based on the new equipment. I love it!
Negative experience: Wow seriously? Had to fill an entire form about my fitness habits and provide my personal contact details just to find out prices and turns out they only do 12 month and 18 month membership. And it’s pretty steep given it’s such a tiny gym and run by kids. This place isn’t being run with the customer in mind.
Negative experience: This is the worst gym I’ve ever been to. The place smelled disgusting when I first walked in. Anyway while being given some time to consider being a member as usual they make you sign up with 0 fees and stuff.. BIG MISTAKE!! The very next day I tried calling and couldn’t get an answer. I sent an email and left voice messages and got no response at all.. and guess what!! I got charged 33.90 as an annual fee. That wasn’t discussed at all. So since they won’t pick up or call me back I’ll have to pay them a visit and demand a refund..
Negative experience: This is gym is rubbish signed up about 2 weeks ago when I was there I asked the guy I wanted to train with a personal trainer coz I don’t really know how to train he told me the train will call me in 2 days it been over a week no call or anything I called there gym so so many times no one answers the calls I’ll be going in tmr to cancel my member ship and get a full refund
Negative experience: If i could give no stars I would have given no stars.
Negative experience: Retards have no idea how to answer a phone have called them 100 times and never get an answer. I leave a mesaage on their message bank and they never get back to you. Will be complaining to the franchisees on about this communication issue.
Positive experience: Decent sized space but seems to get messy outside of staffed hours. Enough equipment to get the job done and doesn't seem to get too crowded.
Negative experience: Absolute worst service and a rip off. I had gone into their office in January 2017 to cancel my membership, January, I was told that I needed to pay out the rest of the contract, which is fine. I am now being told that the 30 day notice starts at the end of March and that I need to pay for an additional month. The manager, Natalie, who had called me to today to cancel the membership was completely rude and kept cutting me off. Not to mention the fact that she was so desperate to keep me paying for a membership that I have told them multiple times that I cannot use due to working long hours and travelling quite far from home. Yes. Try to force me to pay for something you damn well know I can't use. If I had spoken to my customers the way I had been spoken to today I would be fired. She had also tried to tell me there were no notes on my file to say that I had been in. When I had told her to have a look at the security footage if she wanted proof all of a sudden the notes magically appeared. Clearly someone that should not be in a management role at all. Not worth the money. You can get more value for less anywhere else not to mention the equipment wouldn't be broken. No wonder they are losing customers.
Positive experience: Gets crowded at times
Positive experience: Great service and good facilities. Small premises but its local.
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