In-Balance Fitness

Fantastic experience: A wonderful team with plenty of care with all equipment and clubs, the only issue is the size of the gym, which really can't be changed. Thanks for the 2 years

Fantastic experience: Very welcoming and with great equipment. Always clean and well kept. I love the environment there

Negative experience: Some of the worst management you will ever deal with. You might be fine for months until you actually need help and someone from management to support you. Beware of the scam that is their access pass.

Negative experience: Had a great time for many years, unfortunately predatory billing and cancellation policies have made a good ending a poor one. Know that when you sign up you are locked in for an extended period of time, and even when in a casual contract for some reason require 14 days notice to cancel via email.

Positive experience: Good staff and nice facilty. However, some things could be upgraded and maintained, like worn out out equipment pads and fixing the 2x male showers.

Fantastic experience: Clean good, and they are always there to help you!

Fantastic experience: Fantastic and friendly people

Fantastic experience: It's a gym that doesn't feel like a money making scheme, things are looked after and washed Meat heads could learn to put weights away but that's not the gyms fault

Positive experience: I go to this gym under a Veteran affairs program , I would have given this place a 5 except for the fact that the operators don't seem to understand how certain members of the military such as myself are very uncomfortable giving out my details every time I go there ! My military service included mainly secure classified operations , which includes not to just give my details out to anyone who just keeps asking for them ! Apart from this the gym seems to have plenty of equipment on hand for the amount of people wanting to use it , the staff and the people using the gym all are very polite and courteous .

Fantastic experience: Absolutely great gym

Fantastic experience: Awesome staff very good for first time gym users no matter fitness level

Negative experience: Awful contract terms with no flexibility for personal circumstances, even if medical with a certificate you will have to pay a suspension fee while unable to attend after a measly 8 week period.

Fantastic experience: if your looking for a gym to go to I highly recommend checking out in-balance fitness. Amazing gym, awesome atmosphere and great people from the staff to the gym members. The personal trainers I've had are all really good and the prices are great value for what you get in a membership. I couldn't recommend in-balance highly enough, the experience I've had here is 10 out of 10.

Fantastic experience: Great gym at affordable prices. Also, they have just replaced almost all their gear with brand new machines. Always a great time working out here :)

Negative experience: Dear Inbalance fitness Team … I had to get onto Social media to advise Im not getting any leeway when I’m currently struggling with my Homeloan and been forced to pay $5 per week as I’m within the contract. This is the very first time I have been hit so bad with this inflation and I’m pretty sure there are so many others like myself. I have had to give up on Health Insurance, inclusive of travels to work just to stay above waters. It’s not a good feeling to address my financial situation here however left with no option. Appreciate a 2 months leeway was handed over and you have advised you cannot give any further leeway as I’m within the contract. You ask me to leave the contract I have to pay $300 and there is no clause for Financial Hardship in your organisation. Fitness and health Is not something I would like to give up had to sacrifice just so that I don’t have the banks come and re possess my home. Appalled and overwhelmed customer

Negative experience: I am extremely frustrated with my experience at this gym and would not recommend this place. I would suggest that the business hires more prepare staff to assist customers with respect and invests in improving the car park's layout and markings. Also, they need to improve the classroom upstairs, the place is filthy, dirty carpet and no windows to circulate the air.

Fantastic experience: This gym always professional helpful nothing is to much to ask.

Negative experience: Pulled ny member ship after 7 years due to very old and out dated equipment and staff not ingaging or friendly

Fantastic experience: Great staff with very helpful trainers. Membership prices are reasonable

Fantastic experience: There is a great amount of equipment here and the staff are great an extra thank you and gratitude towards Mel and John, very well appreciate the assistance that you have given me.

Negative experience: Really bad customer service and extremely poor work ethics. Definitely their staff and manager Stephanie and Zoy requires some soft skill training and clearly they are not worried about their negative reviews as so many people have given the feedback that their cancellation process is very difficult and outdated. So they don't let you read the contract when you sign up and just show you on the IPAD where you need to sign, please ensure that you read their contract. In today's world, you have to physically go t there and sign a cancellation form, when we asked if it can be done via email, I was told it will take 14 days. They are nothing but thieves, would never recommend this to anyone. P.S. I have recorded my conversation with them and they are the rudest staff I have ever dealt with.

Fantastic experience: No ego just friendly helpful people ❤️

Positive experience: Great equipment, lots of choose from and good facilities. The staff are helpful too!

Positive experience: So far so good

Fantastic experience: No matter what stage you are at in your fitness journey there's a place for you at In Balance Fitness! The level of customer service and care that's provided at this facility is second to none. The range of classes is beyond any other gym I've trained at and they have every bit of equipment you could ever ask for. Definitely ask about the IBFHIT classes if you're considering joining up!

Negative experience: Don’t sign anything. They don’t care about their members. Last year, I signed 2 year’s membership, and I lost job after lockdown, and I still paid till this year January. I was so sick since December, done my operation on March. I couldn’t pay for anything and own a lot of during this hard time. They only contact me once on February but I missed the call.then they contact me on May said they will cancel my membership on May after I explained my situation, they canceled it in the end of May, nothing negotiation with me even they said we understood your situation. Now they want me pay full of two years membership fee and cancel my membership. I will go to complain to department. They wanted you understand their hardship but they don’t care about member’s hardship. How sad. We all been through pandemic, but they only care about themselves.

Negative experience: Poor attitude when cancelling, you need to go in personal or be penalized a further 2 weeks if you cancel online (as per the contract). The Werribee Manager is non caring to individual circumstances nor cares to listen without having fast responses to concerns- has no behavior flexibility. Will never give them my business again and suggest you go elsewhere if you are looking for a gym who cares.

Fantastic experience: Got a membership for a friend and the whole process was very easy and helpful. Would be my go-to gym if I lived in the area.

Fantastic experience: Great gym, lots if facilities. A great place to escape and clear your mind

Positive experience: We come here for allied health appointments. Lots of equipment, clean and well laid out.

Fantastic experience: Best Les Mills and IB FIT classes led by people who care and passionate about their work.,

Fantastic experience: Super nice staff very understanding.

Negative experience: They support tyranny and discriminate unvaxed people. Big NO. Would give 0 stars if I could

Negative experience: Ok gym. But very unreasonable when cancelling your membership.

Fantastic experience: One of the best gyms I've ever trained at. The staff are super professional and always happy to answer any questions. The trainers are very knowledgeable and willing to help! As for the facilities, all the equipment and space you could ever want, the group fitness room is massive and they have so many classes! Les Mills are my favourite ones! The IBFHIT area is incredible for functional training too. Overall a super awesome gym to be a part of! Highly recommend.

Fantastic experience: InBalance Fitness is a one of a kind club. It's not often that I can say with 100% conviction that a business has genuine care for it's clients but Inbalance fitness is the exception to this rule. The facilities are stellar, the staff have such an authentic feel to them that you can't help but have some bants and they are always on the hunt to raise the standard. 10/10 gym and the colour scheme is exceptional!! Green is such a fun colour to workout around!!!

Fantastic experience: Friendly staff and personal trainers

Fantastic experience: Awesome Gym, 24hours, great equipment, friendly members and staff.

Fantastic experience: Fantastic local gym family owned and opperated. Fantastic friendly staff and patrons feels more like a family then anything else. deffently rate inbalance higher then any chain gym around

Fantastic experience: Excellent pump class

Fantastic experience: It is a great place, with lovely and dedicated trainers.I strongly suggest if you ever want to start going in gym, this is the place to start.

Fantastic experience: Simply put, I wouldn't go anywhere else. The team at In Balance Fitness are friendly, relaxed and professional. Great value for money too. Danny always makes you feel at home and is always a pleasure to catch-up with.

Fantastic experience: I've been at this place for a year and a half now! It's amazing, I would never trade this gym for any other. Once you get to know them they become family

Fantastic experience: Great well established gym. Friendly staff. Variety of fitness classes including yoga. Well maintained and new equipment. COVID safe practices throughout.

Fantastic experience: Great little gym. Lots of classes available. Friendly staff.

Fantastic experience: As a local business operator, I have to say: what a fantastic institution as their product is improvement of physical & mental health, they also do so much for charity. Let us support them all the time especially from November 9 when they will open again. You wont regret by joining In_Balance fitness.

Fantastic experience: One of the best gyms in Melbourne's West! This is one of the friendliest and most inclusive gyms I have ever been a member of - everyone is made to feel welcome. Great facilities, lots of choices of classes, multiple weights rooms, awesome trainers and an all-round good vibe. It's an independent gym - so if chain gyms aren't for you then this is a great choice. Plus their response & commitment to their members through COVID lockdown and taking the gym online has been absolutely phenomenal! They even called their members to check-in how they were coping during lockdown. This is next level customer service in my book and they went over and above for their members over the past 3 months.

Positive experience: Great gym, great atmosphere, nice and helpful staff. I've been to a couple of gyms in my time and this one is the best I've been to.

Fantastic experience: Excellent customer service, staff are really friendly and give a very personal vibe while using this gym and prices seem to be very fair.

Fantastic experience: Group class is fun, my favorite is pump, best place, best price

Fantastic experience: Just recently re joined after sooo many years of excuses ( ie too lazy and kids etc etc) but health comes first and as soon as I've signed up have enjoyed classes which is mainly my exercise routine. Trainers are very thorough especially for beginners like me and ofcourse friendly staff too! Well done team. Regards Michelle T.

Fantastic experience: I'm a current member of Inbalance Fitness and have been for the past 6 months. The group fitness classes are fun, with energetic instructors who motivate from start to finish. There are many Les Mills (and other popular) classes on a generous timetable to chose from, which differs from other gyms in the area. Periodically the gym also supports various charitable causes, which is great for the community and members. The most recent being a 24 hour challenge for The Cancer Council, which was fun to participate in. I highly recommend this gym if you are looking for somewhere that makes you feel like you are working out with friends.

Fantastic experience: You can tell a lot about a gym by the way they handle cancellations and these guys do it very well. They make it seamless and follow up with you till it's done.

Positive experience: Good gym not fill of its self. nice staff.

Fantastic experience: Lost for words with the amount of support this gum gives, the facility and the machines are always looked after. This facility is My-Zone Enabled so group classes can be extra fun chasing each others efforts! From Crossfit/INFHIT to yogo, every things great here.

Fantastic experience: Good location. Has all the equipment I need. Not too busy during hours I visit.

Negative experience: They lure you in with a "good" deal that you cannot ever get out of when you need to. They are just happy to take your money for nothing. Like they actually deserve the unearned income, they chase you up with payments worse than hungry dogs. Reception also has no clue what customer service means, very rude and not helpful. Big mistake to ever sign in to this one without reading the reviews first. Don't go to this gym. Krzysztof Magiera

Negative experience: Outdated gym. Three quarters of the equipment hasn't been changed in over a decade. OK for a health club but not for serious training.

Fantastic experience: They did a great excursion with my school to help get people active

Fantastic experience: Great atmosphere. So many options, heaps of group classes, 24/7, trainers, they even do CrossFit style training called Ibfhit. Convenient location too.

Positive experience: Bit expensive and long contracts

Negative experience: Giving two stars as the receptionist lady (a dark skinned woman) didn't even have the time to talk to me for a few minutes nor let me in to the gym to look around for a few minutes - I had to make an appointment to do that...really? It's located two minutes walk from my home - so left the joint with frustrations. Luckily Crush just opened in Hoppers & love the atmosphere, price competitive & great ambiance!

Fantastic experience: My local gym. Great interactive classes for people of all levels of fitness. Really good set up of equipment throughout. Staff very friendly and helpful. There are lots of classes to suit everybody. Definitely recommend trying if you're a local and looking to get in shape.

Fantastic experience: I have been coming to Inbalance for almost 10 months now and absolutely love it. The trainees are amazing especially John and Jason. I start my day here and feel amazing when I leave and commence the grind of the usually daily routine. Everyone is super friendly, welcoming and encouraging and you don’t get those ‘douche bags’ that check out their biceps in the mirror every 59 of the 60 minutes they are there (maybe every 4-5...and that’s from the owner Fab hahaha JOKES). Anyway come check it out peeps!

Fantastic experience: Been going to this gym for about 4-5 years now! Lots of classes to choose from. Great members and staff!

Fantastic experience: I have been a member at Inbalance fitness for a while now, I continue to stay with Inbalance fitness because it is somewhere I feel 100% supported and encourage to reach my goals. I have watched the gym grow over the last few years into an incredible business with things to offer anyone at any fitness level. I would encourage anyone who is thinking about joining a gym or who just wants to try something new to head down to Inbalance and try it out

Fantastic experience: The staff and pt's are very friendly and helpful. Great place to workout.

Fantastic experience: Attend both gyms (Altona and Werribee) and absolutely love it! They have a great range of equipment, the gyms and always clean and tidy, and the staff/trainers are exceptional! They are friendly, helpful and full of knowledge.

Fantastic experience: I have been training at IBFIT for almost a year now and in that time with my personal trainer I have successfully shed almost 30kgs in total and counting down to my goal weight. I could not recommend inbalance fitness werribee any higher to all looking for a different more personalized gym with much more than just machinery and weights to offer.

Negative experience: They get u into a bond of a year and if you relocate they ask you for more money to stop the direct debits. Moreover the traners are no good

Positive experience: Is a good place. Would get better rating if there were a few changes. It would be good to have some trainers around if you just had a question. The place could do with more fans. It would be fantastic if it could have a play area for kids like my friends gym does!

Negative experience: I have been there with my wife because it's nearest gym to our home. It was our first visit to the gym in our life. We had shown our interest to join. We also mentioned them that we are moving to Truganina within three months. So she offered us three months package at @ $24 per week. She also mentioned that they have @$11 per week package for those who pays for two years contract. At the time of the payment, I said that I'll pay full amount $286. I have paid full amount on the first visit day. Then I have checked there website at home. I found that they provide one month free trial. I am not feeling good about not being transparent and customer centric by the staff who have accepted our payment because we are unknown to the gym market. She could offered us one month free trial to both of us before we commit to pay. But she has accepted the payment and took the advantage of inbound customers. It only shows that management loves money more than a customer. (I have for my wife, my wife is a member of the gym.)

Fantastic experience: It is very cool gym love going there

Positive experience: Friendly staff and good service. I attend the classes and instructors are amazing at what they do. Parking space is good at times but there is some free, near the werribee train station. Fees is cheap compared to other gym. The only thing I can fault that there is no sauna, pool and steam room facilities. Also not much exercise equipment.

Positive experience: Quality personal trainers, decent equipment, welcoming atmosphere.

Positive experience: Clean, friendly, unpretentious, free filtered water available, convenient 24 hour access, instant sense of belonging, lots of parking available

Fantastic experience: I love their Equipment, A great place to work out

Fantastic experience: Very friendly and helpful has great P T trainer's and parking

Fantastic experience: Beautiful gym with awesome equipment. The staff are approachable and supportive and extremely attentive to members needs. Always clean and fresh!! Recommend a million times over!!

Positive experience: Good gym

Positive experience: The facility is great! Music selection is always up to date . The staff are very friendly and the 8 week Checkups keep you motivated. The new crossfit is amazing and adds something exciting to your everyday workout!

Fantastic experience: I've been a member here for two years and I'm really sad to go. This is a great gym and the staff are very friendly and helpful. I highly recommend this place.

Negative experience: Pros: friendly staff Cons: lack of parking, lack of storage, old facility.

Positive experience: Great place, friendly staff. Website sometimes is out of date compared to actual times for classes can be frustrating sometimes to show up and find out there's no class when the website says there is, always go after hours because it is less crowded. Overall great place though, cheap compared to competitors (if you are willing to enter a contract)

Fantastic experience: I wish I could muster the motivation to visit more often. I love this place but my lack of fitness and my fat belly hate me. My bank just laughs that I pay for the privilege to go. Mate! First world problems.

Fantastic experience: Never been to this place