EMF Performance Centre Robina

Fantastic experience: EMF Robina is my favourite gym on the Gold Coast! Not only is there incredible equipment, but you get so much with even the basic membership. Group classes, 24/7 access, sauna, steam room, a pool, and a great community. Highly recommend!

Fantastic experience: Best gym at the gold coast! Especially also for women which need their own space. Would recommend!

Fantastic experience: Great gym, staff and members. No matter your experience this is a great place to train.

Fantastic experience: I always go to the emf at Robina, it’s my favorite location out of all the ones on the GC so far, and very handy as I work only a few steps away from it

Fantastic experience: 好像未見過密度這麼高的健身室但還好永遠不會 full house...而且非常欣賞有女性專用健身☺️雖然有些機器還是要到樓下大廳使用，例如樓梯機，但其他常見的機器在女性健身室都有 雖然是24/7, 但桑拿房和泳池在 out of staff hour就會關閉有點不便

Negative experience: 90% of reformer classes are now run by Naz. She isn't a good Pilates instructor and doesn't know Pilates principles. It's a shame because there is a lot of other instructors that are amazing but no longer have classes. I'm considering cancelling my membership.

Fantastic experience: great gym, staff are happy and helpful, its clean with a variety of classes. great gym.

Positive experience: Great classes,well set out gym. No pain no gain!

Fantastic experience: This is a fantastic gym. The facilities are amazing, lots of machines, lots of weights, lots of different areas to work out including a womens only section. There is a pool, fantastic aqua classes with Loren, an awesome instructor. There are multiple classes, the Strength with Lachlan being one of my favorites. The staff here are friendly and so helpful, Chelsea, Georgi, Katie, Kayla and Imogen to name a few, and manager Nicole a delight. There is a cafe with coffee, and yummy protein shakes and healthy meals. A fantastic gym, if you’re thinking about it, do it ⭐️⭐️⭐️⭐️⭐️

Positive experience: If you actually want to train, you're waiting for a while for benches and machines to free up. Other than that, not a bad gym. Great 'view' for the boys and girls

Fantastic experience: One of the best gym ever in my life! Friendly staff, Massive tools, Amazing swimming pool and Sauna. Just perfect

Positive experience: By far the best gym on Gold Coast, Nerang and Robina . Amazing classes and instructors. Just a bit disappointed on how busy it is now and cleaning situation on toilets and facilities.

Negative experience: Steam sauna has been broken for weeks with no sign of imminent repairs. Constantly out of use for one reason or another.

Fantastic experience: The sauna here is actually hot!!

Positive experience: Great gym, but the toilets smell like a morgue.

Fantastic experience: Great size and selection of machines. The staff are nice and friendly. If I had to change 1 things it would be the music

Negative experience: I have been trying to cancel my membership for over a month now. I have tried to cancel at the gym where I was just given an email to contact. I am told that the customer service team has a back log of emails to go through so while i wait to hear back I am still incurring my weekly fees. Customer service has been a joke since day one! Hoping this at least resolves my problem.

Fantastic experience: Great gym, perfect for beginners to amateure athletes. Nice gym layout, never super crowded

Fantastic experience: I wasn't a member here for very long but the staff were always so friendly. A good variety of classes too

Fantastic experience: I've been going to robina emf for 5- 6 years and they have the best manager ever Nicole

Fantastic experience: Your experience will mostly be determined by staff for most things and I found them really informative, helpful and efficient. I like the facilities and classes EMF has.

Positive experience: Joining EMF again. Their facilities are a cut above the rest for sure. I have enjoyed paying $16 a week, but the hot and cold plunge pools make the difference. What’s your physical and mental health worth? An extra $30 a week? Yeah. (Also, the toilets don’t smell and look like public ones…)

Fantastic experience: An awesome performance centre with lots of new and up to date machines and a perfect atmosphere. And their coffee is the best that I ever had .

Negative experience: I wish it didn’t have to come to this but I’ve been at EMF Robina for over a year now and it just gets worse. So dirty! So many broken machines ALWAYS and the worst part is you let new people sign up daily when your facility cannot hold the amount of people you have currently. Sometimes it takes 2 hrs to complete a session because the gym is just overloaded with people. So disappointing, I will be cancelling my membership this week.

Negative experience: A rude staff member on reception confirmed with my mum yesterday that the high altitude training room is in fact turned off so the 'owner can save money'. She's been paying premium prices for sub par services and they've been dishonestly charging her for something that's meant to be included in her membership very well knowing it isn't. How do they think they can get away with something like this? Absolute scam and a complete rip off. To top it off, the conversation that followed was met with the chick on reception rolling her eyes so far into the back of her head they nearly disappeared. Just because you work at a gym doesn't give you the audacity. Embarrassing and appalling behavior, and yet another big corporation dishonestly ripping people off and treating them poorly when challenged on their dishonest, unethical and immoral actions.

Positive experience: Very holistic approach to keep fit, bold head manager Impressive...

Fantastic experience: Our favourite Gym ️‍♀️ Friendly staff and great facilities and heaps of car parking.

Negative experience: Rude and lazy staff,bad management,poor equipment maintenance.

Negative experience: To many children at this gym taking up equipment standing around on there phones talking , I’d train somewhere else .

Fantastic experience: I absolutely love EMF at Robina. The gym has incredible equipments, large space and it doesn’t feel crowded even when it’s busy. The gym is always clean and organised. Staff are alway friendly. I love how is also an 24/7 gym. Could not be happier. Carina is an incredible Pt.

Negative experience: Need to clean the facilities properly, how a permanent cleaner isn't employed is beyond me. Hose the saunas out daily, rank.

Fantastic experience: Great friendly gym with zero attitude. Good quality equipment.

Fantastic experience: Best EMF in QLD

Fantastic experience: This gym is complete! There is something for everyone (pool/ nice groupclasses/ sauna…). Nice environment, would recommend .

Negative experience: I have used emf previously and found it a great gym but have always struggled with the staff, upon calling for a trial at Robina to get back in to it and enquire about the crèche I was sadly met with a very rude conversation and when I was seeking to not provide my child’s private medical records I was hung up on. This was super disappointing as I was very polite and was just wondering so tried to ask.

Fantastic experience: Great gym, loads of equipment, training rooms and an indoor swimming pool! Coffee & Protein smoothies are amazing and the staff are super friendly!

Positive experience: Great. Just wished the pool area had a clock

Fantastic experience: Love this gym!! Absolutely amazing. Everything from equipment, classes, staff and even their delicious smoothies! I signed up at EMF not to long ago and as soon as I walked in I was greeted by a lovely lady who took her time to show me around and even explained equipment with me. This made me feel so welcomed and comfortable joining this gym she even said that I could come grab her or any staff if I had any questions about the gym. This place has so many different rooms which is amazing! I can do my squats in this room away from the main gym floor!! I'm so glad I joined this gym as it is so welcoming from front staff to instructors to the members who all make it feel like a bug family. Thanks EMF for making such an inclusive space for everyone. P.s try the snickers smoothie!!

Negative experience: Tried to cancel after being with them for a year due to back problems and lost job. They said I still owe them for last payment and wouldn't cancel. $26 would go to debt collector. Terrible customer service. Way too busy

Fantastic experience: EMF at robina would have to be one of, if not the best gym I have been to and used in my life. I have travelled around and trained at different gyms all around the world and this is by far the best gym I have been too. Great facilities, very spacious, staff are super friendly and it is all round just the best place to train. Thanks heaps guys

Fantastic experience: Best gym!!! Amazing facility, the equipment is well looked after and the staff are always friendly.... love the vibe, my home away from home .... if you are looking for a new gym, join this one

Fantastic experience: Love this gym, heaps of space and equipment. Well maintained and clean. Staff are all so friendly even in the face of adversity. I was here 5 days ago when I woman was being incredibly rude and talking down to the staff and insulting them. They kept their cool and continued to be polite. I would not have been so kind.

Fantastic experience: EMF Robina is easily the best gym I’ve ever been to. The staff are absolutely wonderful - so helpful & welcoming every time I visit. Could not recommend it more!

Negative experience: The worst customer service

Fantastic experience: Fantastic gym to train, break the sweat, stretch or meditate. Best and latest equipment and great service. Gym is also very clean. Loving extras too. Altitude training, pool, Reformer Pilates, aerial yoga or functional training room. Very easy to park your car.

Positive experience: Impossible to find!! No signs anywhere.. I know the gym is good like other EMF but running around Robina for a while in order to find it is not really optimal

Negative experience: Visited this gym to consider transferring as I have recently moved to the area. Unfortunately staff, pt’s and members don’t seem to be taking this pandemic seriously. Despite not being involved in strenuous exercise, reception staff do not wear masks, nor do PT’s with clients. I saw one lonesome staff member doing the cleaning wearing a mask. Not sure if this gyms owners are aware of the current indoor mask mandates in place in Queensland or not. I have a 1 year old at home and will not risk joining up at this gym and getting him sick.

Negative experience: Just another cold gym with no atmosphere or good vibes. I have a broken back and cardiomyopathy. I joined up in hopes of keeping my back strong. Unfortunately I can’t keep pushing through the constant pain. I asked if I could cancel my membership because of my personal situation. They will not let me leave unless I pay out the membership even though I told them about my disabilities and fiancé’s. You don’t make money when you can’t work. But I guess the gym needs money for the membership I can’t maintain What happened to the gyms where they knew everyone’s name and it felt good to train there. Really nice thanks emf you legends They just put debt collectors on me

Fantastic experience: Best gym on the gc 2022

Fantastic experience: Great gym, great staff

Positive experience: Nice gym and facilities bathrooms are a bit poorly maintained though.

Fantastic experience: Always love it here, best equipment, always tidy, the management likes to replace old and broken equipment regularly and nothing is out of service for long

Fantastic experience: Great facility! Super spacious and plenty of equipment so you're rarely ever waiting for your turn. Have a sesh here once a week with my amazing PT Amanda (who is an absolute beast!) and now it's my space to just forget about the outside world just for a little bit. Couldn't recommend it or her enough if quality and care is what you're looking for.

Fantastic experience: Fantastic facilities with friendly staff and a great atmosphere. Love all the classes and I’m currently working with Amanda from Divine Physiques and Scott from Gold Coast Sports Osteopathy, they have both been absolutely amazing, helping me to work around some injuries and get to my fitness goals! Thanks guys! Love your work!

Negative experience: I cancelled my membership on the 28th of June and this gym is still trying to take money out of my account despite the fact I’ve been into robina twice, pacific fair once and communicated via phone and email. The same situation is happening to a mate that cancelled too. I would imagine this is happening to anyone that cancels and would suggest you make a formal complaint with the ACCC, EMF has no right to take money from you when they’re not providing services. EDIT: I went into the gym today and found I had paid my membership up until the start of September, so not only did this gym try and double charge me multiple times, they also cancelled my access to the gym even though I had already paid for it upfront.

Negative experience: Misleading, deceptive and unprofessional I took the time to call before showing up to ensure there were no lock-in contracts and that I could pay upfront without debiting my account on a weekly basis. Matt explained that it was possible and therefore asked me to come in for a trial. His story and attitude changed totally when I got there. I agreed with the terms mentioned over the phone. That is, a $80 signup fee followed by a $26 weekly fee to avoid locking myself into a contract due to my circumstances. The price was now $80 sign up fee + $159 monthly for upfront payment ($55 more than the agreed price). I asked Matt if there was a reason for misleading me and changing the terms of the contract after I arrived. Matt looked at me and rudely repeated the new terms without explaining further. His attitude reflects poorly the EMF ethos and does not foster trust amongst customers. If it was a miscommunication problem, he could have at least apologised, but instead he let me walk away without even trying to have me try out the facilities like it was originally planned. Employees must understand who they represent when dealing with customers. Matt, next time you go to work, leave your ego at home. Next time you treat customers this way, don’t have your colleagues call them back to understand what went wrong, but do it yourself as you knew exactly what you have done wrong.

Fantastic experience: Awesome equipment there's never a shortage, even in peak hours you can still get to a machine. Classes are great, there's always heaps of classes during the day I love doing the hiit classes and boxing! I've only seen one instructor for the classes I've had and she's a machine! Always friendly. Glad I made the change to this gym

Positive experience: Good size, great selection of weights, barbells, kettlebells and machines. Classes are pretty good too! Although it's sometimes causes shortage of equipment if you wanna train during busy times

Fantastic experience: A great gym, amazingly helpful staff, knowledgeable PT's and state of the art equipment

Fantastic experience: Really inclusive to all members, I'm 17 and they helped me with finding my place, providing me with the female gym in the case I was uncomfortable

Fantastic experience: Great gym. Clean & new equipment. everything kept up to standard.

Positive experience: Like iron

Fantastic experience: Amazing facilities tailored for every individual. Great location and amazing instructors. Especially Denise for boxing and Kate/Gemma for Reformer Pilates. Thank You for making this a safe space to train and maintain a healthy lifestyle.

Fantastic experience: The professionalism from the staff at EMF Robina are second to none! They are always welcoming when I come and go and the overall atmosphere in the gym is very refreshing compared to some of the other gyms I’ve been to on the coast. IMO EMF Robina is one of the most fully equipped gyms I’ve ever been to with equipment like new and always in working condition! Highly recommend A++

Fantastic experience: Great friendly staff! Always enough equipment to get through your workout regardless of how busy it is. Tori is awesome!

Fantastic experience: Easily the best gym I've been too. The staff and customer service is amazing and the personal trainers are great too. Excellent facilities and extremely clean. The GOLD membership is 110% the best value, the Reformer Pilates is awesome

Fantastic experience: I'm not a member or user of this gym, yet, but I have filled in a trial application. I am so grateful that they have reached out to me and then left me alone until I am ready. Other gyms call you almost every day and hound you to death. So I am heading your way when I recover.

Fantastic experience: Plenty of equipment, good quality equipment, nice staff.

Fantastic experience: One of the best gyms on the Gold coast

Fantastic experience: Always great.. Massive gym.. Plenty of equipment never have to wait regardless how busy. Great friendly staff.. Love it..

Positive experience: Good gym, but the pool heating is still pending repairs after a year

Fantastic experience: Really great gym, they upgrade equipment often, rarely have any out of order equipment, and spacious women’s only area which is great for someone insecure like me. Encouraging emails to get back in to the gym when you lose motivation.

Fantastic experience: Do your body a favour and visit the website, the staff a trainers are friendly and helpful. Ps I hope they see this post and give me a discount on my subscription

Fantastic experience: Great value Heaps of weights and machines for everyone's individual workout! ... And gym goersof various fitness, to give you the confidence to do your own thing and not be judged, although you are likely to connect with (new) friends, and maybe even choose to workout with them Pool sauna and steam room, too! Park your car, get your pump .... and do you shopping at Robina Town Centre .

Fantastic experience: I have been a member of FF, World, Anytime, snap etc, and I can confidently say that this is the best gym I have been to on the coast. The way the facility has been set up is well thought out, the training areas are clean, machines are properly spaced out and so far staff have been helpful and courteous. Also, pricing is reasonable considering what is on offer.

Fantastic experience: Looooove this gym! There's a sauna, heated pool, women's only area, functional area, aerial yiga and reformer pilates. The prices are very competitive and they have a few different membership options available. There's apparel, mini supp store and a cafe. If you're a gold member, you can get any smoothie on the menu for only $6 or a free coffee on Friday's and they have lots of vegan items as well as options. They have protein balls and bars, smoothies, coffee (good coffee too) and premade refrigerator meals including plant based options.

Fantastic experience: Great Gym.. Great staff.. I've been predominantly training at EMF Robina for the past year and unless I move I'm not changing Except to bounce around the other EMF's on the coast.

Fantastic experience: Best gym ive been to in my life. Get after it.

Fantastic experience: I love it

Fantastic experience: The gym with the greatest training spaces,but the staffs competently fulfilled any training fitness requirements with the highest standards and with an amazing kindness and inclusiveness beyond beyond belief.5 +++++STARS

Negative experience: The machines are high tech, all classes are hard core training, but lack of fun classes like Zumba or Latin Fitness, gym should be fun beside active.

Fantastic experience: I honestly have been into the gym a handful of times (on a casual basis) and it's SAA GOOD. I don't understand the less than impressed reviews especially regarding the staff? They have always been smiley and super helpful also Emily's classes are amazingggg! EMF Robina is five star and above and worth the join/visit!

Fantastic experience: My new local Gym, I have tried all the Gyms in Robina and EMF Performance Centre is by far the biggest & best, this covers all aspects from the Gym equipment which is state of the art, plenty of machines... you never have to wait for any piece, unless you are there at peak times like 4 to 5pm and even then it is no problem just go onto something else while you wait. Steamroom, Sauna, Pool, High Altitude rooms, Boxing Room, Pilates, Aerial Yoga, Spin Room the list goes on, the price is good for all the amenities available and with good espresso's and shakes available..EMF Robina has it all. It is clean, clean clean! The staff are friendly and extremely helpful. I would recommend highly. Out scores all the other gyms in the area 3 fold! Thanks EMF!

Fantastic experience: Clean and very well equipped. The physios there are awesome.

Fantastic experience: This gym is managed by a great group of friendly people. You are met with a smiling face each and every visit, with a lovely greeting and wised well on your way out too. The membership is well worth the money given the amount and variety of classes on offer. Not to mention all the other great equipment and facilities available. The membership is worth it just for the use of the sauna, but there is also a steam room, swimming pool, altitude training room and other great facilities too. The personal trainers are all very experienced and knowledgeable and are always friendly and welcoming too. I can't say enough good about EMF Robina it's great!!!

Fantastic experience: Great equipment and layout.

Fantastic experience: This gym has the best high end equipment, machines and facilities on the coast. Being at robina town centre is very handy aswell. 24hr access is also great!

Fantastic experience: Excellent Staff and Very Hygienic Machinery.

Fantastic experience: one of the male staff who i don’t know his name. He’s very helpful with a beautiful smile. This gym has been my favourite since I joined it.

Negative experience: Unprofessional and missing management. Had some problems about payment and payment collecting company told me to contact EMF and then EMF kicked me back to payment collecting company. Before you sign a contract you are a god and after that you are nothing.

Fantastic experience: All high end new equipment and easy access into the gym. Staff always helpful.

Fantastic experience: Had a week long pass while passing through on holiday from the UK. Friendly staff, excellent facilities and equipment, and even when busy there was loads of room and plates/bars free.

Fantastic experience: Amazing service and facility I’ve never been to a gym where the reception is so enthusiastic and helpful after paying for a week I was shown around the whole gym and got everything explained very clearly and professionally going to be a very good week of training.

Fantastic experience: I’ve been a member at Goodlife and FitnessFirst, and EMF Robina is by far the best. The equipment and facilities are amazing. Awesome staff and trainers. I enjoy the HIIT and boxing classes and there’s no shortage of class times during the day or evenings.

Fantastic experience: Staff are fantastic, classes are awesome, gym is clean and has everything equipment-wise and pool +steam room very handy. Well done Robina excellent gym

Negative experience: Went to become a member tonight at the Nerang EMF. Walked to the reception to be ignored by all the staff. All to interested I some other member arriving after me. Poor customer service came across arrogant

Fantastic experience: Love the place!! The sauna could do with a midday clean sometimes as it can get a bit gross with the volume of people using it but all in all a great gym!!

Fantastic experience: Good gym with probably the best selection of equipment I have seen on the coast. Well spaced out and always kept very clean and tidy.

Fantastic experience: Such an awesome gym. Equipment is always well maintained, so many different classes and staff are friendly and helpful. A shout out to Todd and Jess who work reception they are always welcoming, friendly and always go the extra mile with customer service. Would recommend to any one wanting a gym that treats you like a member and not a number.

Fantastic experience: Hi Guys, Only been a memeber for a month but really loving being at the Gym here. Gym Equipment operates very well and have not had any negative experience. Love the offer of a 12 week challenge. Never had that at old gym. One Happy Member Guys. Keep up the good work :)