Muscle City Gym 24:7 Clyde North
Information about Muscle City Gym 24:7 Clyde North
3978, Melbourne
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
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Our comment from FitFit Australia about Muscle City Gym 24:7 Clyde North:
Welcome to Muscle City Gym 24:7 Clyde North, your premier fitness destination in Australia! This gym boasts an amazing atmosphere, top-notch equipment, and a friendly staff that is always eager to help.
Here are some of the highlights based on user experiences:
- State-of-the-art equipment, ensuring you never have to wait to use your favorite machines.
- A welcoming community that fosters support and encouragement among members.
- Specialized areas, including a ladies' room and a Pilates space that cater to diverse workout needs.
- An energetic and clean environment, perfect for achieving your fitness goals.
- Highly praised management and staff, including individuals like Jay, who are known for their exceptional customer service.
While most users rave about the cleanliness and the variety of equipment, there have been minor concerns regarding maintenance of some machines and the handling of membership cancellations. However, the management is responsive to feedback, working diligently to address any issues that arise.
Overall, Muscle City Gym 24:7 Clyde North is highly recommended for both newbies and experienced gym-goers, offering an incredible fitness journey for everyone!
Services, Machines and Guided Classes
Muscle City Gym 24:7 Clyde North: Opinions
Fantastic experience: Trained here when I was visiting my family in Melbourne, amazing equipment & super friendly staff, highly recommend training here!
Fantastic experience: If you are looking for a gym that is clean, well mannered with a great atmosphere to hit your goals. This is THE gym.
Fantastic experience: Great gym, equipment, serious trainers and manager is super chill.
Negative experience: EDIT. There was no attempt to contact me. There is no excuse for me being charged after my membership expired, especially because I went out of my way to physically show up to a place I no longer live near and fill out the relevant paperwork. What is truly disheartening is the fact that it took posting negative comments on socials and a negative review for any real action to be taken. Do not sign up at this gym. They will continue you to charge you even after the time period you signed up for has ended. If you call them to ask what’s going on, they will tell you that they will email you out cancellation forms, and never do it. And then even after physically showing up to the gym, filling out the forms and handing them back on the spot, they will STILL CHARGE YOU.
Thank you for your feedback. We understand your frustration and want to provide some clarity on the situation. We’ve made multiple attempts to contact you to resolve this matter and ensure your concerns were addressed. Unfortunately, the initial issue stemmed from a misstep by a former team member. Since then, we have processed your cancellation and refunded the applicable charges as part of our effort to rectify the situation. While we acknowledge your disappointment, we believe it’s unfair and disheartening to see negative comments and reviews across multiple platforms after we’ve taken the necessary steps to resolve the matter. We truly value all our members and always strive to improve. If there’s anything further we can assist you with, please don’t hesitate to reach out directly.
Fantastic experience: Great gym I brought my friend to get membership I love the atmosphere and the manager Chen is great and very knowledgeable.
Fantastic experience: I’ve been to several gyms around the area, but Muscle City stands out as the best! They have an impressive variety of equipment, so I never have to wait around to use a machine. The atmosphere is energetic and welcoming, making every workout enjoyable. The staff is super friendly, especially Jay, the manager, who provides top-notch customer service and genuinely cares about the members’ experience. I also love that they have a separate room for ladies, as well as a Pilates area, which adds a nice touch. Highly recommended!
Negative experience: Good sized gym with a decent amount of equipment however I don’t understand how the most popular machine being the leg extension they only have 1 ? Anytime you wanna use it well it’s being used The people there are ridiculous, all they do is stare thinking they’re gods gift on earth but the people it’s ran by probably doesn’t help when you’ve got that blonde girl sitting at the desk stuffing around with the blokes in there probably cracking onto each other. They don’t greet you or say goodbye , they don’t even look at you or say anything when you buy something from the gym such as an energy drink , it’s more of an inconvenience to them , the blonde girl is by far the worst , seems like it’s just a get together rather than a job , they just sit at the desk and that’s that
Fantastic experience: Good gym
Fantastic experience: This gym has the vibe to it, the quality of machines are top notch, great range of supplements are available , staff are very welcoming. Jay is the most good looking guy on the face of this earth, am writing this because he told me to, looking forward to seeing more of your comedic videos on Instagram.
Fantastic experience: Amazing gym and staff
Fantastic experience: The guys behind the desk are so supportive and friendly and the facility is amazing and clean. A+
Fantastic experience: Good gym great service amazing Cameron
Fantastic experience: This gym is so amazing I love Cameron
Fantastic experience: Best gym I've been to by far, great variety of machines and very friendly staff. Would recommend.
Fantastic experience: Muscle City is awesome! The staff is super friendly and always ready to help. Plus the equipment is top-notch and everything is well maintained.
Fantastic experience: Love this gym! The community is top tier; everyone is so friendly, encouraging and respectful + the front desk staff are incredibly welcoming as soon as you walk in, as well as having a great selection of products in the front if you are in need of any supplements. Definitely recommend x
Fantastic experience: Great place to train
Fantastic experience: 10/10 gym
Fantastic experience: Great facilities and amazing staff
Fantastic experience: Friendly staff, great facilities and they gave me free coat hangers (don’t ask)
Positive experience: Great place, great venue and got all the equipment that you need
Fantastic experience: I have been at this gym for the last 12 months, it is the best gym I have been to. Heaps of equipment and great staff. Highly recommended.
Fantastic experience: Well equipped gym, awesome atmosphere and helpful and friendly staff! My new home for workouts since moving to Cranbourne North! Thanks guys!
Fantastic experience: Positive environment with great facilities !
Fantastic experience: good environment :)
Fantastic experience: Great gym. Great facilities. Great staff
Fantastic experience: Quality gym, all the staff are friendly and cater for everybody. Plenty of equipment readily available and if you forget your headphones, there’s no need to worry!
Hi Dylan, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at Muscle City Clyde North. Our team works hard to create a welcoming and motivating environment for all our members, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to support you on your fitness journey. Thanks again, and we look forward to seeing you at the gym soon! Best regards, Jay Club Manager Muscle City Clyde North
Fantastic experience: Vibrant space and people. Vast amount of state of the art gear and equipment. More than exceptional staff. Would recommend.
Hi Kirk, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at Muscle City Clyde North. Our team works hard to create a welcoming and motivating environment for all our members, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to support you on your fitness journey. Thanks again, and we look forward to seeing you at the gym soon! Best regards, Jay Club Manager Muscle City Clyde North
Fantastic experience: great gym, lots of different machines, welcoming environment and polite staff
Hi Xav, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at Muscle City Clyde North. Our team works hard to create a welcoming and motivating environment for all our members, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to support you on your fitness journey. Thanks again, and we look forward to seeing you at the gym soon! Best regards, Jay Club Manager Muscle City Clyde North
Fantastic experience: Jay awesome @ reception 10/10
Hi Avi, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at Muscle City Clyde North. Our team works hard to create a welcoming and motivating environment for all our members, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to support you on your fitness journey. Thanks again, and we look forward to seeing you at the gym soon! Best regards, Jay Club Manager Muscle City Clyde North
Fantastic experience: Great customer service blokes always got a smile on their face and good quality gym equipment
Hi Joseph, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at Muscle City Clyde North. Our team works hard to create a welcoming and motivating environment for all our members, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to support you on your fitness journey. Thanks again, and we look forward to seeing you at the gym soon! Best regards, Jay Club Manager Muscle City Clyde North
Fantastic experience: Great Gym,Very friendly Staff with high quality gym equipment. It’s such a welcoming atmosphere!
Hi Bikila, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at Muscle City Clyde North. Our team works hard to create a welcoming and motivating environment for all our members, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to support you on your fitness journey. Thanks again, and we look forward to seeing you at the gym soon! Best regards, Jay Club Manager Muscle City Clyde North
Fantastic experience: Splendid gym, great environment and very professional staff… special thanks to cuzz Jay. Love the vibe…
Hi Inderjit, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience at Muscle City Clyde North. Our team works hard to create a welcoming and motivating environment for all our members, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to support you on your fitness journey. Thanks again, and we look forward to seeing you at the gym soon! Best regards, Jay Club Manager Muscle City Clyde North
Fantastic experience: So much better than the last gym I was at Looks clean Friendly Big space Great equipment Revision to come with pics
Hi Kevin, We really appreciate you taking the time to share your positive experience at Muscle City Clyde North! It’s fantastic to hear that you’re enjoying your time with us. Our team is dedicated to making sure every member feels welcomed and motivated, so your kind words mean a lot. If there’s anything else we can do to enhance your experience, please feel free to let us know. We’re committed to helping you reach your fitness goals. Thanks again for your support, and we can’t wait to see you back at the gym! Best regards, Jay Club Manager Muscle City Clyde North
Positive experience: Place is good, but recently I've noticed a lot of the machines are not maintained at all. Please change the leather fabric on the machines. Also the leg extension machine towards the weights area, the foam roller just falls off.
Hi Leftywhat, Thank you for your feedback. We apologise for the issues you've encountered with our equipment. Your concerns are important to us, and we're committed to addressing them promptly. We’ll make sure the machines are properly maintained and will take care of the specific issues you mentioned. We appreciate your support and patience as we work on these improvements. Best regards, Jay Club Manager Muscle City Clyde North
Fantastic experience: Incredible gym! I love the vibe! The on-demand Reformer Pilates room is my absolute favourite! It caters for all levels, and I got an entire body workout! It’s an amazing place to be and I’m so glad I listened to a friend who recommended this place!
Fantastic experience: I have been going to gyms since 1977, and been a member to multiple gyms over this time frame, I joined Muscle City in Clyde North several months ago and do not regret it one bit. The staff are friendly, and helpful, the atmosphere is encouraging, to stimulate the want to give it your all, the members are generally friendly and the equipment covers all your requirements for a great workout, I highly recommend this gym for both newbies and experienced gym goers.
Fantastic experience: Just abit louder music rest is all good
Negative experience: This guys all butchering with the overinflated prices and dirty and clogged toilets, I don’t recommend at all
Fantastic experience: Been training at Muscle City in Clyde North for a few months now and I absolutely love it. Everyone is so welcoming and genuine, the staff and PT’s are always happy to help, I can’t recommend this gym enough.
Negative experience: First of all, I loved the facility and all great equipment. I feel bad for doing this But the person in charge for reasons I don’t know was not talking to me politely and ignored to answer my questions. There was only one person working but he was talking nicely to everyone but me. I smiled and told him, that I love the facility but I don’t value the way you are talking to me. If there is a reason or some problem with me please say it. He looked me dead in the eye and said ok. At the time I was sure to sign up for 1 year contract but he said go home and think about it. The worst customer service so far. Professionalism out the window. Hope management discuss about this and I say again, I loved the facility BUT. Thank you guys
Fantastic experience: Dont agree with the negative comments here. Compared to most large commercial gyms, this one has a great vibe/culture. Yes some equipment needs repair, but most gyms do. Yes some people dont put weights away but this is worse in less serious/smaller unstaffed 24/7 gyms. The staff here are all friendly and respond how they best can. Eden from Clyde is excellent and always listens and fixes things asap when she can, good person.
Positive experience: Good gym, quite spacey, a tad expensive than other places around but the equipments and the space are worth it
Negative experience: Scam business be careful, as soon as you sign contract or even monthly membership, too much charges will come.
Fantastic experience: Best gym in the area. No argument there. Pretty spacious. Plenty of parking. Excellent machinery and management. Reasonable price for the quality of equipment you get.
Fantastic experience: Great gym, great community, great equipment!
Fantastic experience: Great gym, staff are very friendly and always having a good time at the reception. It is such a welcoming atmosphere. Staff and PT’s are extremely encouraging and enthusiastic!
Fantastic experience: Been a member since they first opened. Staff are encouraging and welcoming. Equipment is plentiful and great. Additional supp shop is a great bonus
Fantastic experience: Great management, great staff! Definitely check it out.
Fantastic experience: Awesome gym with the best equipment and cool staff especially Jay
Fantastic experience: Great gym, fantastic management, good atmosphere to train
Fantastic experience: Best gym ever made !!
Fantastic experience: Best gym ever, love the staff!
Fantastic experience: Great gym, good vibe great facilities
Fantastic experience: Good gym
Fantastic experience: Good gym sick staff
Fantastic experience: Great set up. Fantastic staff. Love the Pilates set up! Huge range of equipment!
Fantastic experience: Very kind and accommodating staff! Lots of equipment to use, very good environment
Fantastic experience: Good equipment, friendly staff.
Positive experience: Know a couple people there, good blokes and good facilities
Fantastic experience: Awesome gym great atmosphere and always equipment free
Fantastic experience: They have all the equipment you could need for a good workout, as well as a good womens area! The staff are always friendly & happy to help!
Fantastic experience: Absolutely love the gym and staff, always a positive vibe around the place and a great place to train if you’re switched on with your training. Even as a newbie, the coaches and staff know their stuff
Fantastic experience: Best gym with the best staff ever
Fantastic experience: Awesome gym, very welcoming environment and the staff is great
Fantastic experience: Gym Equipped with mean equipment . Friendly staff .
Fantastic experience: Best gym equipment is top notch
Fantastic experience: Great service
Fantastic experience: Best gym in the area. Variety of machines , huge area ...
Fantastic experience: Best gym in the south east
Fantastic experience: Great gym with pretty of high quality equipment
Fantastic experience: Staff members are a vibe and provide good gym culture :)
Fantastic experience: Very good equipment
Fantastic experience: Highly recommend Muscle City Clyde North. The gym has such a great atmosphere and such friendly staff/ members, who are always happy to help. Facilities are great and they have such a wide range of equipment, along with a girls only area and a Pilates room. Best gym I’ve ever been to! 10/10
Fantastic experience: Awesome staff great vibe
Fantastic experience: Massive gym, Massive staff. Great place to train!
Fantastic experience: Best gym in Clyde north by a mile. Anytime of the day equipment is available. Clean, friendly staff and high grade equipment. Don’t look any further. This is the place to get fit.
Fantastic experience: Solid crew of staff, great equipment and definitely the best gym in Melbourne!
Fantastic experience: Great gym, great staff, very welcoming Trainers are very knowledgeable
Fantastic experience: Would give six if I could
Fantastic experience: Friendly staff , a lot of equipment.. good service
Fantastic experience: best gym out there!
Fantastic experience: the staff, PTs and equipment just superb
Fantastic experience: Insane gym, large variety of equipment. Staff and members all very friendly
Fantastic experience: If I could I would rate it 6 stars i would , the staff are friendly and got the equipment to get the job done
Fantastic experience: Best gym in the area. Made so many friends, amazing atmosphere. Gym is always clean and well maintained.
Positive experience: Cricket city… I understand that sometimes a bug here and there can get into the gym and that’s fine but when there’s more crickets than people in the gym surely that’s a bit of a problem. There’s plenty of pest control businesses you can call up??? Other than that the gyms alright.
Hi Ashley, We understand your concerns regarding the presence of crickets in the gym. While we strive to maintain a clean and comfortable environment for all our members, it's important to note that the recent influx of crickets was not a specific pest issue unique to our facility. Melbourne experienced a widespread cricket outbreak due to the heat conditions, which unfortunately affected various areas, including our gym. However, we're pleased to inform you that the cricket infestation has now subsided, and you'll notice that when the weather is cooler, there is no longer an issue with insects. We do keep the roller gates open to enhance the training experience, but we're mindful of natural occurrences that may occur as a result. In the future, if you have any concerns regarding the facility or encounter any issues during your visit, we encourage you to speak directly to our management team at the reception. We're here to address any concerns promptly and ensure that your experience is enjoyable and satisfactory.
Fantastic experience: Immaculate gym with even better staff, the combination of amazing equipment and amazing people make this gym the #1 place to be for all your gym gains
Fantastic experience: J is da man looks after us here ✊❤️
Fantastic experience: Hands down the best gym in the south east suburbs, the place is well staffed who’s always on hand if needed, ammenities are always clean, epic range of equipment which is serviced regularly by management I can honestly say I feel right at home in this place. Such a vibe!!
Positive experience: Every thing is good but standing in the line 20 min just to fill water is really unprofessional . The drinking water taps are to slow and 1 is broken from last 3 weeks its still broken
Hi Abdul, We sincerely apologise for the delay of the water taps being out of order. Unfortunately we were awaiting the availability of our maintenance team, as they are currently managing a busy schedule. However we're pleased to inform you that our maintenance team will be repairing the taps and they are scheduled to be fixed and ready for use tomorrow. We sincerely apologise for the inconvenience and appreciate your patience!
Fantastic experience: I’ve been a member of Muscle City Clyde North for the past 6 months, the customer service has remained consistently outstanding. An incredible positive gym culture, management responds to issues with equipment rapidly. Make sure to check out the new coffee machine as well.
Fantastic experience: Amazing gym
Fantastic experience: Absolutely beautiful gym have everything one can ask for. More over it’s ran by awesome blokes like manager Jay himself. Highly recommend this gym! ❤️
Fantastic experience: Goated gym, not much else to say
Negative experience: Need to fix water fountain
Hi Mehdi, we've already scheduled a service, and our maintenance team is working to resolve it by the end of this week. We apologize for any inconvenience and appreciate your patience. If you have further concerns, feel free to speak to management at the front reception in the future! :)
Positive experience: Just quick question- If I spit chewing gum in toilet and send u picture, will you cancel my membership free of cost (am on 12 months contract )
Fantastic experience: Great gym. Well maintained. Staff & management are awesome.
Fantastic experience: Good gym
Thanks Santiago! We are thrilled to hear that you're enjoying your time with us!
Negative experience: Toxic environment at all, People dont put weights away, Have encountered many rude young people who dont care about anyone around them and when speaking to gym management, they dont seem to fix it
Hi Johannes, We appreciate your feedback, however we also believe its unfair to judge a gym based on the patrons that attend the facility, as like all gyms there will always be a diverse group of people who come through. We have actioned numerous suspensions/terminations of members who have displayed misconduct to others in our gym along with members who are also found not complying with gym rules such as putting weights away after use. We have taken many steps to improve these matters and take them very seriously so please come see management in regards to your concerns.
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