Goodlife Health Clubs Cleveland

Fantastic experience: I had a great impression the moment I walked into this gym. Every morning I am met with the same smiling face at reception. All the staff are knowledgeable and helpful. The equipment is always clean. The gym has a great ambience and community feel. Would definitely recommend!!

Fantastic experience: Reformer Pilates love it. Instructors fabulous, explain, advise, and always happy, what more can we ask, keep up the great work guys.

Positive experience: Great gym, has everything you need in good working order with a nice clean feel. Just feels a bit overly exposed out onto the carpark. Lots of lads too. I'd also like to see a steam room and or sauna since there's plenty of space for it.

Fantastic experience: Great after gym facilities to freshen up and carry on with the rest of your day seamlessly.

Fantastic experience: At 64 I have joined Goodlife Gym at Cleveland first ever time at a gym, I have found the staff to be helpful and friendly, also the gym is clean and equipment in great condition.

Positive experience: Not as nice as wynnum

Fantastic experience: Love all the evening dance & pump classes & the friendly atmosphere & great instructors at Goodlife Cleveland

Fantastic experience: Nice, clean gym to workout at

Fantastic experience: Super friendly, helpful and knowledgeable team and instructors.

Fantastic experience: Good place

Fantastic experience: I came to Goodlife Cleveland today for my first Les Mills ' DANCE ' Class! Just want to shout out to Tiana, the instructor for taking the time have a chat and introduce herself! So personable, it made the class even more fun, feeling so welcomed! And 2nd, when I was on my way out the door, I needed water and my card didn't work! Ethan, the lovely young man, made my day with his generous kind spirit! The inter personal experience at the club this morning was awesome! Thanks so much, kicked off a great Friday morning!

Negative experience: Gym was okay when I joined but it’s been going downhill with changes in management worn out plates and old equipment over crowded lifting equipment with 200+ empty cardio machines and staff becoming more strict and unfriendly catering less to young lifters and more to cardio people honestly just waiting for my membership to end

Fantastic experience: Good yoga classes

Fantastic experience: Great gym, very easy to join!

Fantastic experience: I am loving the new Reformer Pilates at Alex Hills with Kate. Kate is an amazing instructor, everyone should try one of her classes.

Fantastic experience: Well maintained equipment & friendly staff

Negative experience: This gym has serval problems first of it has equipment in maintenance all the time, squatting or lunges are dangerous because the mat's in the rack are loose and your feet will slip I have seen this alot, their isn't enough equipment to go around none of members put the equipment back or the weights or the benches, equipment is everywhere, due to lack of money being spent on the gym during just not a very busy, if you are an experienced lifter, you can't work out, this problem is so bad that the experienced have a small windows during the middle of the day and at night, the staff ain't inviting or kind, the gym lacks several pieces of equipment and needs more plates and dumbbells. A lot of the members have a entitled attitude and treat other member terrible. I could keep going on.

Fantastic experience: I love the community vibe. Love the instructors as they are always approachable and stepping you through correct technique through the group classes . Not to mention the always friendly reception staff to greet upon arrival. From Rosemary

Fantastic experience: Great staff, great programs and great equipment. I will be going back regularly

Fantastic experience: I have been a member at GoodLife Cleveland since 2019 (Pre-COVID). Unfortunately post-COVID my job takes me away from Brisbane for extended periods - but Goodlife Cleveland (most recently Ethan was a great help) continues to be flexible and help me remain a member - so I can enjoy the great facilities Goodlife offers when I am in Brisbane.

Positive experience: I had never been to this gym before. I had a session with Jayden the P.T. who was a gem and took me through some core focus workouts and proper form workouts which I probably needed It was Friday at 7 pm and it was quite busy. They had a wide variety of machines that my gym doesn't have so it was interesting to try different ones. Loved the stairs. Not a lot of floor space that doesn't have machines so it seems a little cramped but needs to be to accommodate more people for the size. The facilities are clean and spacious and don't forget.......... SHOWERS = FREE WATER. Go for gold!

Positive experience: I wish it was less busy and that anyone was allowed 24 hour passes

Fantastic experience: I enjoy my time at the gym, I like it because it isn't too big with crowds of people. I enjoy getting lost in my own thoughts while I do what I do. The staff are lovely, very welcoming and so friendly and helpful. There are so many workout options available here from classes cardio equipment weights and a list of fantastic trainers. I am impressed with the maintenance of all the equipment. I have the membership 24hours Which means I can go anytime regardless of staffing hours, and this works for me. Having the IGA right next door is a super bonus too with their healthy food options it helps me stay on track

Fantastic experience: Excellent reception staff, excellent class instructors, excellent facilities and this comes from an older lady who has just joined this gym who feels very comfortable in this environment. Well done Cleveland.

Fantastic experience: Goodlife Gym - Cleveland, has to be the best gym in the Redlands Bay area. Staff are competent and most welcoming, the gym classes are run professionally and are fun and it has a real sense of community about it. Keep it up!

Fantastic experience: Great and friendly team .. !

Fantastic experience: Great place to workout in

Fantastic experience: Been a memeber here for 5 years. Recent, equipment upgrades, improved maintenance, and an ethos of engaging and listening to members earns this health club 5 stars. Well done Goodlife

Fantastic experience: The young female trainers at this gym are amazing! I currently train with Gabi and she is always extremely helpful. Highly recommend her as a PT as she incredibly helpful and super understanding during sessions.

Fantastic experience: Goodlife gyms are large and spacious.They have the latest equipments and a variety of healthspan needs to suit every individual’s needs.Young and old.

Fantastic experience: This gym is the best I have been to so many different machines. What is offered to you when you join up extra classes. The PT really listen and care for your well being and what your goals are. One thing I would love to see is this gym not to change a thing it is the best gym

Fantastic experience: I’ve been a member for over five years, the staff are friendly and always helpful especially Rolfy and Emma of course!

Fantastic experience: Great place to get fit and health with trainers that care about the club and members. The best community base gym in the Bayside

Fantastic experience: What a great experience. The club is well appointed and spacious, everyone is friendly, and really, that's why the 5 stars here, big hat's-off to Emma, who took the time to really listen and give me the best outcome for my membership and Dakota as well. Cheers, much better than my previous gym

Fantastic experience: I started my gym journey through GoodLife and I’m so happy I did. The team is absolutely amazing, so helpful and friendly. The 24/7 facilities make my life so easy and going to the gym is nice and flexible.

Fantastic experience: Great gym! So many different types of machines!

Fantastic experience: Great community atmosphere at Goodlife Cleveland. Everyone is so supportive and there is always someone around to ask or lend a hand when needed. Equipment is always clean and rarely do I have to wait to use them. Best decision I made!

Fantastic experience: Great all round gym, really like working out on the punching bags in the boxing corner, kept my weight down and fitness level up through winter.

Positive experience: Could be cleaner....

Fantastic experience: I have been a member of Goodlife Gyms for close to 20 years and for most of that time worked with a trainer. I have found the facilities excellent, great choice of training equipment, well maintained and clean. As with any place it takes time to get to know staff and other members but certainly it's always easy to find a smiling face and opportunity share a laugh. I have no regrets in being a member of Googlife.

Fantastic experience: Friendly staff, clean gym

Fantastic experience: I have been with Goodlife for about 14 years now and I think it is one of the best gyms around! There are lots of classes to choose from at good times and the staff are professional and helpful. The instructors are awesome as well! I would highly recommend it. Good value for money.

Negative experience: Nothing but a scam to take your money. Signed up on a no payments until January promotion was charged the following day. And every week after, I emailed to cancel the"no contract " membership but they are still trying to charge me, still sending me emails and calling to try convince me I owe them money and how I should stay with them.

Fantastic experience: A great Gym all round with heaps of great equipment and a lovely friendly atmosphere. My PT Terry Fraser is awesome!!

Fantastic experience: I'm from Alexandra hills but after encountering tonight's session at Cleveland I feel like I'm will not be seeeing the end of coming to this Gym because of the capacity it can house and the friendly staff it also come with especially Emma and Salma who were are very nice and wonderful human beings to greet me at the door and lastly the atmosphere is like heaven on earth. i look forward to coming back here sometime next time

Positive experience: It would be so much better if they get new machines

Fantastic experience: The staff are very friendly and great at their job. Emma is amazing and deserves a pay rise . Love this place.

Fantastic experience: It goes to show you that the staff make a gym. The club has had a management change, so I was willing to give them a chance. I am glad I did as my experience was nothing short of gold standard. From the moment I walk in, I was greeted with a smile by Faith and Emma. They were welcome and quickly directed me to Sarah from the sales team. From there I was treated wonderfully. They took the time to listen to me and what I was looking for from a gym, the challenges I had experienced with other gyms and clubs. They showed me a clean, well layout club with lots of room, with all the equipment I needed. It felt like this club was built for me. Their prices were reasonable, but my sales person even managed to find ways to discount but finding out about me and where I work. I even got to meet the club manager Selma, who was happy for a chat and didn't push me to the side. I left feeling important, motivated and ready to train! 5 Stars, the new management has really lifted my experience of Goodlife!!

Positive experience: Fulya Tokers review - would love to see the gyms response to that one as it seems very one sided. Anyway…. Have been at this gym 18 months and use it regularly as part of my training at home and gym. The staff are friendly and always available if you need something. The equipment is a bit on the old side and some newer machines would be good but it’s fair money for what you get in return. It would be nice to get some air fresheners installed around the gym and some better lighting as it feels very dark inside imo.

Positive experience: Very big place yet still missing an ab dip bar

Fantastic experience: Great looking club with excellent facilities and awesome staff. Always an enjoyable experience every time I visit.

Positive experience: Good service, good range of equipment and classes

Fantastic experience: Well equipped gym. Love the training floor too, plenty of space.

Fantastic experience: They have a great range of classes and all the staff are super friendly!

Fantastic experience: I've had nothing but great customer service. Thank you

Positive experience: club has been slowly going downhill for sometime now.. atmosphere is that of a retirement village. World Gym Bayside is where it's at.

Negative experience: I'm sick of the fact that they don't maintain their equipment, the heavy bag has been missing for 3 weeks now and it's hard to work on my kicks with the other bag because it moves too much, they need to fix that and put a heavy bag on the hook, alot of people are getting annoyed

Fantastic experience: Staff are nice and helpful, plenty of aquipment and great personal trainers.

Positive experience: As per previous post. I love Spin classes here!

Fantastic experience: Great local gym. Love how my membership allows me to access all GoodLife gyms - incl one nearby with additional facilities. Have been a member for years. Friendly staff.

Fantastic experience: Terrific place

Negative experience: I have never met a more corrupt gym in my life. My membership was meant to finish in October yet they were still taking money 3 months later. Save yourself the trouble and sign up to Snap fitness where you can cancel your membership anytime you want, they will only charge you a small amount to put it on hold if you are genuinely injured and have an medical certificate and where there is absolutely no corruption

Positive experience: Decent gym but some of the equipment is outdated, especially when compared to other Goodlife gyms and competitors in the area. I also avoid the gym early morning and late afternoon as it gets quite busy and it is hard to get a park/use the equipment you want.

Negative experience: Not impressed with the service at all as we were promised we could easily stop our gym membership within the first 7 Day free trial, after we were practically forced to sign up. We were then charged within our free trail, which now I have to resolve and wait for the necessary people to contact me back to get my money back that was never meant to be charged for in the first place. Not only did this happen, the customer service women was extremely rude when I called to cancel my membership within the free trial period. Will definitely not be joining this gym with its sneaky and rude employees. Do not recommend this place!!

Fantastic experience: A Good friendly gym, has friendly staff and good equipment. Runs lots of classes, just a good gym.

Fantastic experience: Can get full at times, after hours is a better time to visit, even then it's hit and miss with other gym goers for space and equipment.

Negative experience: Absolutely terrible! Poor Management, they don't stand by their word. Don't waste your time/ money & purchase a Gym Membership elsewhere!

Positive experience: The facility is pretty well kept. The only detractor is how close all the machines are to each other.

Positive experience: Nice facility

Fantastic experience: Very well equipped gym. Friendly staff. Big shout out to Rodney for his helpfulness and warm greeting.

Negative experience: Worse customer service I have experience from that staff member and manager over the phone. Their intention is just to make the money instead of building good relation with customers.

Fantastic experience: Good clean gym, easy going staff and members.

Positive experience: Good gym. Lots of equipment. The personal trainers are a bit average... i trained every week with one trainer on my bench press... he never told me to put my elbows in, no instruction in proper form and subsequently i developed shoulder impingement... and couldnt bench press for 3 months until they recovered.

Positive experience: Decent gym. Good classes available. Friendly staff.

Positive experience: Really nice staff.all machines usually work.big cool space

Fantastic experience: Trainers are excellent

Fantastic experience: I joined a couple months ago and it's a good atmosphere with helpful trainers and staff

Fantastic experience: Love the gym

Fantastic experience: Great layout, plenty of equipment except when its chest day, lol. Parking is a battle, select your time well.

Fantastic experience: I signed up at Annerley's Goodlife but have now moved to Redlands and go to Cleveland. My 'contract' is still with Annerley. They have gone out of their way to assist me, particularly thru financial hardship as i am on a pension. The staff there are very friendly. My experience at Cleveland has been the same. V friendly staff. V responsive to constructive criticism too. Particular praise to Rodney who showed me round. A very helpful person. Praise to for the cleaning staff at Cleveland-they work tremendously hard.

Negative experience: I am extremely disappointed with this gym. First if all, they don't worry about the customers, they charged me extra 10$ for the weekly payment of 17$ ( more than 50%) because the credit card that was linked to multiple payments was out of balance. I told I don't want to pay it as if they tried the next day, there was already money in. But they still charged me without my permission. Secondly the booking system for the classes are horrible. No proper app, not connected to your calender. What technology are you using? Even the smaller gyms have better booking system. Some of the classes are so full you have to book 1 week upfront otherwise no place. The list goes on. I am so unhappy but after signing contract no way to leave. Better keep you away from signing a contract. Very disappointed.

Positive experience: Good gym but needs more space and equipment

Fantastic experience: Great facilities and provided a nice workout. Love the deal with Sushi Train next door.

Positive experience: Great place to keep fit

Fantastic experience: Gym time. Headphones on its go time.

Positive experience: 24hrs helps

Negative experience: Be careful that a 12 month contract is not a twelve month contract with these guys. They continue to take monies after it expires. Spoke to them and they didn't cancel when asked months ago. I have been going there for years but never again.

Fantastic experience: Good variety of equipment. Friendly staff. Electronic lockers are handy.

Fantastic experience: The fitness directot Joel is s fantastic trainer. Small gym but friendly staff.

Positive experience: Great gym, excellent class especially the spin/RPM classes.

Fantastic experience: I have been a member for 6yrs. Good gym . Good equipment. Friendly staff.

Positive experience: Good gym with up to date facilities and excellent classes!

Fantastic experience: Great facilties

Positive experience: not the biggest goodlife, but not the smallest either. recent renovations have made it kinda nice

Fantastic experience: Great venue with a good variety of equipment and classes, encouraging effective trainers and very friendly staff

Fantastic experience: Awesome gym to train at. Friendly staff & positive environment!

Positive experience: Some of the equipment is a little old and the gym isn't large but all in all it's a reasonable gym

Negative experience: Staff give out incorrect financial information, don't return calls and cover their errors/incompetence with lies. The worst, most disrespectful customer service I have ever experienced.

Positive experience: My go to gym, helpful staff and good facilities make for a great experience