Anytime Fitness Chullora

Negative experience: Disappointed walked in literally walked out- no music playing & toilets were disgusting. Didn’t like the vibe.

Positive experience: Best location and huge gym

Negative experience: Fairly old gym, the staff are really wonderful and maintain the gym as much as possible. But weights are falling apart and racks are limited. The smith machine is stiff even after they oiled it. The single stair master glitches constantly. Bathrooms are also limited and not clean Air ventilation is terrible They mentioned that a renovation would be in store and I think they need it desperately

Fantastic experience: Pretty good experience. It wasn't too busy when I went. There is car parking available. The gym was pretty big. Spacious and had a lot of equipment, mostly weights (plenty of plate loaded machines and also free weights, pin loaded and racks) and not so much cardio machines. Weights could probably be neater but that's up to the members to organise and respect the gym better.

Positive experience: It's okay but the music is too loud

Fantastic experience: A good go to when parking is available

Fantastic experience: Great gym but you definitely need to invest in installing sanitizers in your toilets to wipe down toilet seats, members seriously dont know how to pee inside the toilet and no thoughts for those who use after them ‍. Overall great experience there and great parking

Fantastic experience: Well maintained, very busy during peak hours.

Fantastic experience: Great place for fitness training.

Fantastic experience: Such a great spacious gym!! Extremely lovely staff and community Definitely recommend this space with all the equipment available and 3 levels

Positive experience: Spacious gym, well maintained machines and big variety of weights and machines. Clean floor and equipments and friendly staff.

Negative experience: Anytime Fitness - The New Standard -(Updated 04/03/24) Really disappointed with the day to day management of this gym in light of sharing my concerns with their manager. There was a reluctance to accept responsibility & ownership. It simple terms - this has to be the most poorly managed gym I’ve ever trained at. Below are some examples: 1. Security. - this gym has difficulty with providing its members & guests a safe environment to train. Two of three doors don’t close properly while the rear so called emergency exit door is kept OPEN from the evening until the next morning. Any person from the street can walk in any one of these 3 doors and do whatever they want unbeknown to the gym management team. - i openly provided a solution on how to correct this emergency exit door continuously left open, only to be told the owner was waiting on the availability of their contractor who was on holiday? You can clearly see how little Anytime Fitness value their members & guests safety. - just so there can be no misunderstanding, this rear emergency exit door has remained open for over 6 months. If I was to be completely honest, it’s been longer. Anyone wanting to train for FREE should give consideration to visiting Anytime Fitness Chullora. 2. Gym Equipment. - there is no evidence of any inspection or maintenance of equipment. Equipment not fit for use is not tagged or removed from service but instead left on the gym floor for members & guests to train on. The gym manager acknowledged her awareness of the faulty leg curl machine and had been waiting on parts for two weeks, but could provide no reasonable explanation why the equipment remained in use? 3. Emergency Egress Door. - cars are regularly parked directly in front of this door making it almost impossible to exit. With the door left open, vehicle exhaust fumes regularly enters the gym floor. 4. Air Conditioning & Fans. - vents & fans haven’t been cleaned for a long time as can be seen by the dust on the grills; indicative of a poor HVAC maintenance management system. 5. Exhaust Vents. - vents are held to the ceiling via blue painters tape. 6. Soap & Paper Towels. - there is no soap in the dispensers & no paper towels on many occasions. 7. Water Taps. - some water taps have such low flow that it’s impossible to wash your hands. - I’m unable to post a video on this review, but suffice to say, in one instance there is no hot water flowing and the cold water is trickling down out of the tap at such a slow rate. 8. Infestation. - open doors lead to insects. I’ve flagged these concerns to the gym management team & reached out to the AF complaints team via their online portal but still there is no change . Please see the attached pics for your perusal & judge for yourself ‍♂️. ________________________________________________ An effort was made to arm the door but they (management) decided to use a $5 door alarm with the ON | OFF button clearly accessible by all. The alarm is being switched off and we are back to an open door policy ‍♂️ (see pics). ________________________________________________

Fantastic experience: What amazingly friendly staff and some great equipment! Thank you for the experience!

Positive experience: One of the better AF’s I’ve been to. Youngish crowd and gym is a good size. Definitely needs a clean and female staff are not friendly. They should learn from other AFs where the staff interact or at the very least smile when your eyes meet.

Positive experience: A huge gym with heaps of space and equipment. One of the best Anytime gyms around.

Fantastic experience: 기구 종류 많음. 렉 자리 충분히 많음 기구 배치 약간 아쉬움. 공간대비 사람 적음 청결 약간 불량

Fantastic experience: Very good gym. Aircon is never broken.

Fantastic experience: One of the biggest anytime Fitness gyms I've been to. Plenty of weights and equipment so you won't be waiting long to do your workout

Fantastic experience: Been going to AF Chullora for over a year as of time of writing, the place is almost like my second home. Staff are really friendly and the facilities are great. Gonna keep that grind pumping!

Negative experience: I have been member with this place for few years. Happily paying my fees. But when I decided to terminate my membership. They kept charging me and won't refund my money. Their responses were "We cancelled the wrong person so that's why you were charged" and "our payment cycle is blah blah blah so just wait" and when I followed up after 2 months their reponses were "oh, I will check with accounts, they will get back to me soon" If I had that much excuse paying my membership fees I wonder what they would do. All I heard is blah blah blah, where is the solution? Can't believe this brand let people like this run a business. They think customers or ex-customers are stupid or something.

Negative experience: Worst customer service and worst manger speaker as well, I haven’t seen in my life, lady playing with her phone when I get inside ask her to get a membership she acts like I bothered her and there’s some other anytime got zero joining fee this month the offer she said to me go there not here please leave or I call police you waste my time that’s what you asked haven’t seen in life rude people like this never recommend to anybody body get members here.

Fantastic experience: I recently trained at Anytime Fitness Chullora, and I must say it's an impressive gym. I had a fantastic experience and would highly recommend it to anyone looking for a great workout spot.

Negative experience: Worst anytime fitness I’ve been to I have no idea who even manages these gyms we pay more than other gyms yet the gym itself is terrible no maintenance what so ever and the worst part there no ac or air in the gym so your pretty much suffocating in the gym it’s so hot especially summer coming up and the weight and machine are faulty terrible gym

Fantastic experience: Best there is

Negative experience: One of the dirtiest anytime fitness in the area inside the gym smells very bad. toilets are very dirty and toilets fans are not working… Hundreds of people are working out and there is only one broken bubbler 5 to 6 people are always in the line to filling up the water.

Fantastic experience: Great - looking forward for the Reno to finish @ATF Bankstown- nothing like home

Fantastic experience: Cathrine and her team have created an amazing atmosphere. Always there to help with tips and motivation

Fantastic experience: One of the best AFT staff are friendly and approachable. Members are friendly and you can work out with out getting judged. Most comfortable ATF I have been to in Sydney.

Negative experience: I rated this gym 5/5 stars last year. My experience today made me change my rating. I noticed a male trainer with a female member who seemed to have an intellectual disability. The level of care he showed her was disgraceful. She was getting noticeably flustered with the gym work out, and was in distress. He seemed like he did not care at all. He was on his phone for a while, and did not pay her any attention. His level of enthusiasm couldn't get much lower... saying things such as "keep going", "nearly there"in the most monotone voice, and not even watching her. As someone who has worked with intellectually challenged people before, this was very dissapointing to see.

Positive experience: This is a great gym. Lots of equipment and room to move around, however does get crowded with groups that seems to hang around together and get in the way. Parking can also be a bit difficult. Overall would recommend for its great facilities, just need to go at the right time

Positive experience: Great gym missing some dumbells but very spacious and has a lot of equipment

Fantastic experience: Everyone friendly, happy, looks like stars I do enjoy how I can put my membership on hold

Positive experience: The carpark is small, very small. The place looks modern and looks good.

Positive experience: Great Gym but disappointing members. This is one of the best Anytime Fitness gym that I have come across in regards to equipments and facilities but sadly the members of the gym don't care about it. They don't bother about flushing toilets or wiping equipments after use. For gym, I will give 5/5. For members, I will give 2/5.

Positive experience: The crowd here has some lazy people coming here who don’t put their weights back. Apart from that the gym is decent and has pretty wide range of equipment.

Positive experience: Needs alot of love, broken equipment, bathrooms mouldy and no silicone, needs detail cleaning

Fantastic experience: Excellent staff and equipment, definitely recommend.

Positive experience: great equipment variety

Fantastic experience: Best gym by far and best and friendly girls. Cathrine is the OG

Positive experience: Pretty good pretty good but the Dumbbells and plates scatterd everywhere takes the intensity out when your searching for the other dumbbell and plates other wise it’s a good gym

Fantastic experience: One of the friendliest, most well facilitated Anytime Fitness Gyms in Sydney. The range of equipment is great, super spacious gym area. The staff are friendly and helpful. Their bring a friend Thursday is a great plus of this Anytime.

Negative experience: 4th time they have charged my membership after being asked to place it on hold. Always seem to blame me for their incompetence.

Positive experience: Anytime4life

Fantastic experience: Perfect for exercise

Negative experience: The staff are very rude

Negative experience: Worst anytime fitness I have been to not one piece of equipment was up to order all of them were dusty I literally wanted to adjust the seat of a machine and dust literally blew on my face and most machines are broken also there’s only two toilets for the whole gym and all the weight are all over the place could never find the weight you want this place is a joke but staff are good but gym needs a lot of work

Fantastic experience: Good place to work out.

Negative experience: Didnt answer my call

Fantastic experience: Visited here today for the 1st time. I normally train In Adelaide as thats where I live but managed to get some spare time today. I initially had trouble getting in, I think that was me not hearing the click ahahah, but once in I went to the office to speak with the staff member on duty. I was met with a smile and she checked the door for me which like I said I mustn't have heard the click the 1st time. After that Lisa asked what I was there to train today and gave me a quick tour as I hadn't been there before. Very friendly and seemed genuinely interested in her customer. I had a great training session in the cardio area and a look around the rest of the gym. The equipment looks to be good and the gym was nice and clean. Hats off to Lisa for making me feel welcome she makes a great staff member. Thanks

Positive experience: Unfortunately there are too many members who do not wipe the machines when finished. Looking for somewhere with higher hygiene standards.

Fantastic experience: One of the best gyms I've ever been to! There is so much variety in equipment. Plenty of space to workout. The staff there is just super friendly and make you feel very comfortable! I think her name was Catherine (had pinkish hair), she was so helpful and answered any questions I had.

Fantastic experience: I've been a founding member of this particular club since before it even officially opened. The staff have always been wonderful and absolutely lovely. Especially love the growth in space since the renovations. It's been great!

Fantastic experience: amazing clean gym and super nice staff

Fantastic experience: Love this place! Super spacious gym and friendly staff that know what they're doing.

Fantastic experience: The staff there is so nice! As a female I feel really comfortable going to this gym compared to others. A really good space to be in.

Positive experience: Huge gym, great space. But only 2 toilets. And no-one is using towels on machines and music crazy loud, have to tell to talk

Fantastic experience: A massive gym with all the equipment you could need. Staff are helpful and members tend to be quiet andcourteous.

Negative experience: When I first started coming here the staff were great and the gym was well managed! Post Covid 2021 lockdown the management of the gym has been on a fast decline, along with the maintenance of the equipment! Unless you’re a “new member” you don’t seem to matter

Negative experience: Staff is rude and it’s such a small gym

Fantastic experience: Big space. Always tidy. No show-offs or weirdos, great for weights or lash out at the boxing bag.

Negative experience: Singage on the front door and inside the club regarding "mandatory masks" but didn't see any besides my own. Not a very women friendly space, lots of leering and rushed off equipment TWICE!

Negative experience: Always filthy and staff couldnt care less

Negative experience: email them 5 to 6 times for membership cancellation, also made many calls, also made a complaint to anytime Head office. They still don't reply emails, they just refuse to process members cancelltion request even I out of contract.! Live for 30 years never see a comoany doing business like this.

Fantastic experience: Excellent customer service

Fantastic experience: The staff at the Gym are some of the most Supportive people I have ever meet! They were Supportive when I first joined, they were Supportive to every member when Covid hit and they were SO SUPPORTIVE when I couldn't go back to the Gym till I'm Fully Vaccinated due to Illness... I am so looking forward to going back and Achieving my Goals!!! BEST PLACE EVER!!!

Fantastic experience: Top tier of all the anytimes I've been to. Very good choice of machines and space. Its not the closest anytime to me but it's worth the extra 10 mins drive.

Fantastic experience: One of the outlets that makes me value my membership with Anytime over the other gyms I've been to. Great layout & selection of equipment

Negative experience: I travel for work so I have been to many Anytime Fitness gyms around the country. This has to be the worst by a mile, the place smells, toilets and showers are never clean, weights area always messy and unclean, floor tiles are loose and don’t get replaced. The roof leaks when it rains so there are buckets everywhere and the floor is slippery and a hazard. Anytime Head Office need to do something about it before someone gets injured.

Positive experience: Extensive range of equipment spread over a large area, good atmosphere, off street parking ( and free fruit )

Fantastic experience: Best Anytime fitness ever l have said it before about other gym's only went to this gym yesterday the 20.4.2021 and now this is the top of the list l highly recommend to visit ..

Fantastic experience: I have been a member of many gyms, none that I lasted there for more than 6 months. However, that all changed when I signed up in December 2019 at Anytime Fitness Chullora. The staff are absolutely fabulous, helpful, cheerful and make you feel special on your birthday. Location is great with plenty of parking, facilities are cleans and well-maintained. I am a very happy and satisfied member and recommend it to everyone!! AF Chullora is my happy place

Fantastic experience: Maddison has been an absolute pleasure to work with. There were a few hiccups and concerns I had signing up but she went to great lengths to make it all work out. Her efforts are greatly appreciated

Fantastic experience: Plenty of room and equipment

Positive experience: Weights are never put back properly and frequently left lying around. Bathrooms aren't well very clean sometimes. Large gym with adequate parking.

Fantastic experience: Great place friendly staff

Fantastic experience: Aysha is amazing! She is very welcoming And made me feel very comfortable with the process and didn’t hesitate answering all my questions, thanks Aysha!!

Fantastic experience: Was served by Aysha who was very welcoming and understanding. Great floor space. Multi level gym with all the equipment you need. Negative reviews about clientele, lighting or smell are very much unjustified.

Positive experience: Good

Fantastic experience: Fantastic friendly staff awesome facilities

Fantastic experience: Anytime Chullora is an amazing gym and it all comes down to its staff and management. The staff there are the friendliest iv come across out of all the Anytime gyms in Sydney and the manager is very professional, ready to listen to consumer feedback and easy going to talk with. The gym always tries to accommodate to its customers needs and suggestions. It has its own parking and all equipment is the latest and kept clean at all times. This is definitely the best Anytime in Western Sydney

Positive experience: Dirty equipment. Dirty carpets. Smell of sweat . Could do with more staff to keep this place hygienic.

Fantastic experience: Decent equipment, friendly customer service.

Fantastic experience: It’s anytime access

Negative experience: Probably the most disgusting toilets I have ever been to in a gym environment. The skid marks are remarkable, whoever made them should be commended on being so gross. There is often steroid needle packaging on the floor in the bathrooms, as if the person had left it there deliberately to show everybody else that they're using gear. The same with the weights that are left on the floor. You must be very proud to lift those 40Kg dumbells (couldn't even do the 50's btw).... I feel sorry for the staff members that work there that are left to try and enforce simple rules about putting the weights away. I mean even a monkey could follow the rules. You are more likely to get gang bashed asking the guys to put the weights away. Definitely for the bro's with the high test and the low IQ...

Negative experience: Bad customer service.gym refused to refund my money as i cancelled my membership before the 2 week period but i was told theres no records of the cancellation on their computer.provided phone records of conversation but still no luck.i wont ever recommend this gym to anyone.

Fantastic experience: Lots of equipment staffs very kindly i would recommend to anyone thanks

Negative experience: No one picks up the phone when I call , I've been chasing up an overdue Bill to pay up but no one seems to be in the office during operating hours . So I clearly stopped bothering myself to pay them .

Positive experience: Good atmosphere, friendly people but toilets can be a bit gross though!

Negative experience: lighting is terrible, gym stinks like mildew and that is me being generous. Weights are all over the place, members look too intimidating to even ask them to put their weights back. I went there for a trial and the whole place stank. They had my number and they called me to ask me for my opinion of the gym and I told them what I had thought, they invited me back me in by giving me the impression they had fixed the lighting and fixed the stench. That was not the case. When I got there I went to the office where the lady made me feel like I was trying to get a free workout. That was not the case, I would not drive all the way from Auburn to that stinkhole to get a free workout. I was under the impression things had been changed it had not. Poor effort.

Negative experience: Hi guys very carefully if you want make contract with this gym I did a year after 1 day my leg broke they charge me more than 650$ for cancelation . much better if you pay more but with out contact !!!!!!!!

Positive experience: when i train in this gym for long, i felt my throat hurt. the air is too dirty and smelly.

Fantastic experience: best gym ever with super cool and friendly staff

Negative experience: Staff have been alright the 3 times I've talked to them but they lied to my wife to avoid giving her the refund from the trial. It's been months chasing up a refund that they said they would give and is still going on. It took my sister-in-law 8 attempts to get her refund. It's feeling like a scam at the moment. I mostly train at Strathfield South now. UPDATE 10/05/18: The manager was helpful today. She actually tried to understand the issue. We're no longer hearing "your wrong, we're right". The message today sounded like "one of our staff could have made a mistake, let's try and fix it". Appreciate the help. Will have to check if everything gets sorted in the next few weeks.

Negative experience: Have been coming here regularly since moving to the area. Equipment is standard for an Anytime and is seldom put away; one of the barbells is bent and has been for months now. The clientele here is not ideal. I would not recommend coming here if you are a woman and not great at sticking up for yourself. I've had a few run-ins now where male members have attempted to bully/intimidate me and I'm over it.

Negative experience: Worst clients ever I've bumped into all have big egos and don't make you feel welcome and I had my mobile phone stoked here lost everything in it of course lucky I've even rated it one star

Fantastic experience: Great gym.

Fantastic experience: Lovely staff ladies

Fantastic experience: Really recommend training here. Quality equipment and staff here are super friendly and helpful

Fantastic experience: Best classes Mon-Wed!

Fantastic experience: Brand new equipment, very good environment and friendly staff