Goodlife Health Clubs Loganholme

Fantastic experience: I signed up at Goodlife Loganholme 3 months ago. I was contacted by one of the Personal Trainers Kawther Salih to trial a Personal Training session. Best decision I ever made to continue PT with Kawther. My sessions have been tailored towards my goals and I have continued with 2 one hour sessions per week. Sometimes even 3. Not one session has ever been the same which keeps it interesting. Kawther challenges me more and more every week as my strength and fitness grows. I am feeling better than I have in many years. When I found out Kawther has only been training people for almost the same time as when I started I was gobsmacked. I thought due to her knowledge and professionalism that Kawther had been a PT for many years. Not only my weight loss and strengthening has Kawther helped me with. I have received meal plans to help me start a whole new way of looking at my diet. If at any time during my session I have any lower back pain or discomfort. Kawther will automatically change up my exercise to suit my current situation. All I can say is that Kawther is so amazing at her job and I encourage more people out there to get on board. My investment in her has been nothing but positive and life changing

Positive experience: No adduction/abduction machine. No soft floor space to warm up/cool down, sled track doesn't have the right flooring so the sled doesn't travel smoothly. BUT I loved the adjustable step platform I used for stepups!! Madeit easier instead of dragging a bench over.

Positive experience: Good but i think that's a little expensive

Fantastic experience: I have been attending this gym for a few weeks and frequently been having PT sessions and Kawther has been an amazing trainer!!

Fantastic experience: Love the team at GL Loganholme especially Bree who always has a friendly hello & knows everyone's name. The group sessions are awesome & sense of tribe is HERE!!!!!!

Fantastic experience: Awesome staff Milan and Bri. I loved their customer service a great gym to train in, spacious and well step up. I recommend them to anyone. We were visitors from Albury NSW.

Fantastic experience: The GoodLife staff at Loganholme are amazing!!! I couldn't be happier working with the entire team. The PTs have been here for the longest amount of time and are amazing! Kawther is a great sport!

Fantastic experience: Ample space and good and well maintained machines.

Fantastic experience: Friendly staff, and great PTs. Have been training with Kawther for the last month, and every session has been a burner

Fantastic experience: Been going here for years, nice crowd with friendly staff. See trainer Kawther, lovely person that knows what she's doing.

Fantastic experience: Great gym with good atmosphere. All the staff are lovely to deal with. PT Kawther is an incredible, motivating, and dedicated trainer who I am a client of there. 5

Fantastic experience: Kawther is an amazing PT! She creates personalized workouts that are fun, challenging, and effective. Highly recommended.

Fantastic experience: If you want to find a good gym this would be it also I got help by a personal trainer her names Kawther would really recommend training with. she really helped me a lot

Fantastic experience: I recently had a workout session at GoodLife with Kawther, and it was incredible! The session was challenging in the best way, pushing my limits while keeping me motivated throughout✨I’ve never felt so engaged in a workout before, and the intensity was exactly what I needed. Kawther’s expertise and supportive approach really stood out✨I truly enjoyed having her as my trainer ☺️ If you’re looking for a fantastic workout experience at GoodLife, I highly recommend training with her

Fantastic experience: Very Clean Gym, Awesome Staff Members always greeting us when coming in or leaving and i always have a good time training whenever i go! Kawther is also one of the best PTs so far, had a great session recently and would recommend 10/10 for exceptional care and understanding!!

Fantastic experience: Great gym with lovely staff who were very respectful of my head covering and kindly accommodated a private space for me to train with an amazing PT Kawther. Kawther is very dedicated to help you reach your goal, very focused and will push you to your absolute limits, all while being very mindful of your strength and capabilities. Shout out to her, an amazing new PT at goodlife Loganholme!

Fantastic experience: Been coming to this gym for a while now and love it, especially due to its sauna which is excellent! Special shoutout and thank you to my new personal trainer, Kawther, she has changed the way I view health and training and has already taught me so much in 2 sessions. She is simply amazing!

Positive experience: Decent equipment, and the gym is nice and spaceous. Their music playlists could do with a little work however.

Fantastic experience: Goodlife Hyperdome is a very clean and tidy gym with ample amounts of lockers and change rooms. The ladies bathrooms even have hairdryers and straighteners if you go before work! There is plenty of room on the gym floor and heaps of workout equipment and machines to choose. This gym has a “leave your ego at the door” environment.

Fantastic experience: This is one of the few fitness centres which truly values (and delivers) genuine client service. I returned after many years away and found the centre and the warm team members to be as exceptional as I had remembered. The facility is huge, well equipped and sparkling clean. Keep it up, Loganholme Goodlife... you're the best!

Fantastic experience: Lovely team here! The trainers for group classes are very passionate about what they do and my experience with a PT was excellent also. Great value for money with the Platinum Pass - I enjoy being able to choose classes across other gyms too!

Fantastic experience: Staff are helpful and friendly. I had a wonderful experience with April, she was so kind and welcoming. Gym is clean and organised.

Negative experience: Some staff not helpful

Negative experience: I signed up last year and was not made aware of the 7 business day cancellation policy. I was told this would be discussed with the higher ups as I do not use the gym at all nor have had the time since. I was not contacted on two separate occasions and money was just being taken out of my account without my knowledge. I called up to discuss this and spoke to a rude manager who clearly needed training on her customer service skills. I explained the situation and that I was misled and paying without my knowledge which is very unfair and unprofessional. She did not want to assist me with my complaint as the employee who had signed me up no longer works for the gym. In my opinion is an unacceptable reason and made me feel like I was not an important customer. They have continued to charge me when I have not used the gym once since this period. Communication was unclear, misleading and really unprofessional as they were not following up queries and complaints. I have never experienced this treatment with other gyms. They are usually very understanding and don’t make their clients feel like cash cows

Fantastic experience: Very tidy and clean facility, always clean no matter the time I come

Fantastic experience: I love this gym evetime i go in nothing but smiles and politeness

Fantastic experience: Thank you. Paige and team for making me feel so welcome today. Your service was beyond amazing. So glad to be aboard. Good riddance Fitness Cartel Beenleigh

Negative experience: Poor customer service and communication.

Fantastic experience: Quite Which Is Good. Easy Location, Great Parking, Lovely & Friendly Staff & Over All Great Gym And Equiptment For Place & Size. I Love It.

Fantastic experience: Loganholme Goodlife is a great gym. Spot on group fitness timetable with awesome PTs who are dedicated and passionate about their class delivery. Great sense of community at this gym compared to other Goodlifes I attend. Facilities are well maintained and the vibe there is a pleasure to be amongst.

Positive experience: A quieter gym than other Goodlife gyms. Staff are always nice. Some older style machines but do the job. Handy location for parking in the shopping centre.

Negative experience: Congratulations on your consistancy to low standard. Their approach to customer service is reflected in their attitude which is as outdated as the equipment and facilities. Singularly the reason I don’t attend Goodlife Health Clubs, particularly Loganholme

Fantastic experience: April and Bri were very helpful and kind. They were also welcoming as it was my first time to GoodLife!!

Fantastic experience: Brianna was most helpful with any enquires I came to her with, and her bubbly personality is always a joy to be greeted with

Fantastic experience: I am pleased going to this gym. I like the machines and the cleanliness of the gymnasium. Most of all the welcoming smile and friendliness of your staff - BRIANA is second to none. Keep it up BRIANA!

Fantastic experience: Customer service is the best amounts the goodlife gyms that I've stopped at. And also a pretty chill place to go to work out. I highly recommend the hyperdome goodlife gym.

Negative experience: No after hours access

Fantastic experience: Great classes. Great trainers. Challenging with variety. In the general gym it’s not congested when I visit usually after 8.30 am. I like the fact it’s not over crowded with loud blasting music. Very friendly members. Staff helpful, specially Stephen who helped me locate my misplaced phone.

Fantastic experience: This is one of the better Goodlife Centres. Great location, always clean and staff who are genuinely helpful and friendly.

Fantastic experience: Clean gym Great facilities Friendly staff Awesome air con

Fantastic experience: Great staff. Classes well run and instructions during the classes are clear and concise. Loads of modern well maintained equipment so not much waiting involved. Sauna and steam room are great. Location is perfect as there’s ample parking and easy to get to.

Negative experience: Expensive, stuffs are not helpful. Try to make more money of customer. We signed up for the promotional offer of $13.99/week with no lock in contract but they ended up make us signed for 18 months contract when we wanted to cancel our membership they can make us pay $290 for cancellation prior to contact end. Not recommended

Negative experience: Terrible gym. Signed up for 1 month and tbey are trying to charge for 12. Watch out be careful of them

Fantastic experience: nice place and great atmosphre, how ever more visits will be needed for a proper informed review

Positive experience: Goodlife Loganholme, Its a nice smaller gym in Hyperdome and my experience there the staff are so supportive and helpful. I mostly do my cardio's rather then the classes. Thank you Goodlife loganholme for taking care of me. I stop in at different good life health clubs depending on where I'm at but never had a problem here

Positive experience: Pretty mediocre equipment. Small gym but had a good size class room. Definitely not as good as other goodlifes in the area. Only really go to this gym when I'm at the hyperdome, convenient.

Negative experience: Personally not for me, rather small gym equipment was of good quality however lacking in quantity and just overall atmosphere and floor plan doesn't make for a quality work out. Best left for those who just want to start out

Fantastic experience: Great gym, friendly staff and very affordable. Recommended!

Positive experience: First time training at this GoodLife, nice and clean. Friendly staff good atmosphere. Bit smaller than some of the other gyms but definitely adequate!

Fantastic experience: Love this gym. Lovely real people and I have instruction to help with my particular issues. Classes and pt have been a huge help to my well-being.

Positive experience: I have been a member of Goodlife Hyperdome since 2010 and actively use my membership here 4-5 days per week. I really do enjoy training at Goodlife Hyperdome; It has a really good sense of atmosphere and a great selection of PT'S. It also has plenty of other features on offer such as: Child minding, sauna, steam room, cycle studio, group fitness, physio and it's a handy location as it's part of the Hyperdome and right next to the M1. One thing to note if you're thinking about using this gym is that it is fairly small, so if you prefer large, open style gyms then Goodlife Hyperdome may not be for you. My rating out of 10 would be 7. The areas where they let themselves down is: Machines breaking down and not getting replaced or fixed in a timely manner. Soap or hand sanitizer often running out and not being refilled & cleaners doing a very average job of keeping the bathrooms clean. The standards of the gym have definitely dropped since John the Manager has left.

Negative experience: Very poor customer service, once you sign up you are on a auto pilot. They keep charging you and not support you with your queries on time. I have emailed them and sometime they reply and sometime they don't until days and weeks. I find this pathetic. Since 11 Feb, in seeking the clarification of my membership discount from AIA Vitality there is no clear information and they charged me and my wife different amounts and failed to provide the clarity why. Finally someone called me to discuss this on 28 March 2022 and wasn't even apologetic for the massive delays, the moment I say I want to cancel my membership she say ok and then hang up straight away - this was from customer service manager. I was going to ask her to send me confirmation of what we have discussed as clearly there is a big communication gap.

Positive experience: Am a gym member at another gym, but came to do a casual and check out the GoodLife gym. It's an ok gym has the childminding and its own bike class room and fitness class rooms, but felt the gym needs more room and machines. Overall maybe 4.5 - 5 out of 10

Fantastic experience: Just joined Goodlife. Staff are really friendly and supportive. All the equipment is up to date and clean. If fitness is your thing, Goodlife is your gym.

Fantastic experience: Really love this gym. Heaps of awesome classes and teachers. Great manager and helpful staff. Always clean. Have made some lovely friends.

Negative experience: Steam room and bathroom really need some work

Fantastic experience: Great Gym Facilities and Fair Price.

Positive experience: Nice gym with friendly staff but I am really hoping they can add a hip abductor machine in - I've always used this at Rothwell's Goodlife before I moved and really hope they can include more of a variety in their machines. I will ask the staff in person if this is a possibility, I am sure many member would love a machine like this here.

Positive experience: It's a really good gym friendly staff the personal trainers always know just what they need to do to get you to your next level

Fantastic experience: Great gym and Sauna and steam room are a huge plus

Positive experience: A nice enough club! Good treadmills and clean tidy facilities great environment … my personal disappointment is the bikes in spin class .. I’m not sure how many goodlife clubs I need to visit in the south side before I find a club with bikes not from the Flintstones era. What’s the point of an RPM class if there isn’t even a dial to show your RPM? Been let down so far by Morningside and Carindale.. will try Springwood next week

Positive experience: Good club overall, there no abs machine otherwise 5 stars

Fantastic experience: Staff are always friendly, professional and are always happy.

Fantastic experience: Good

Positive experience: Great gym staff are friendly professionals pt.i love it..

Positive experience: I have to say I love my local goodlife the staff are always friendly and my last interaction with the Customer Service Manager about my membership was amazing!she definitely is a keeper.The only reason why I haven't given this a 5 star is because we really need a woman s room , the last time I was in I felt really uncomfortable doing my hip thurst and split training and I relocated back from the Springfield area and the jindalee gym and I was definitely spoilt there: -swipe keylockers -womans room -heaps of training space. -new equipment & more Verity Loganholme gym just needs a little bit of TLC and you would be pull in more members .

Fantastic experience: My favourite good life location. Staff always friendly

Positive experience: Please update your equipment Life fitness hammer strength is the go. Matrix no good...

Positive experience: Too expensive

Positive experience: Good gym

Positive experience: Not a bad gym but lacks some equipment. Staff are always friendly but its busy and there is always pt's in there using 7 different pieces of equiptment at once

Negative experience: The worst workout experience ever. I've been a Goodlife member for years and use many of their Gold Coast and Brisbane gyms and normally leave on a high from endorphines after my workouts. I stumbled upon this location today and what a let down. Overstaffed and underdelivered! The machines are ancient. I tried the weight machines and was unimpressed, so complicated to adjust or see what weight limits you are actually doing as the weights are just numbered 1-10. I also did some cardio on the treadmill and couldn't enter the speed I wanted so had to manually keep pressing the buttons to reach the right speed then keep holding it down to go back down, at some points the numbers just kept moving on their own so I had to use the emergency stop! A gym full of old and outdated machines. Change rooms are tiny, there was 5 guys in there fumbling around each other to get to their lockers. Toilet cubicles that don't lock. It's crazy when compared to other goodlife gyms that this one can use the brand name. On the way out I could see there was about 7 staff standing behind the counter and gym goers were just ignored. They may be great owners from the reviews but what a rundown and outdated gym they "manage".

Positive experience: Been coming to this gym now for about five years and I love it, and my gym family. Customer service has improved dramatically since Britney and Mel took over the front desk job (Mikaela was always great too). I’m always greeted with a smile, and they have bothered to learn my name (which is a nice feeling) and happy to have a wee chat about what I’m training that day. I find the PTs to be very conscientious about how much space they are taking up, and would 100% recommend this place. There is always room for improvement however, and I think upgrades to the bathrooms and music system should be addressed!

Fantastic experience: Great little gym. Even is not that many machines here, but guess what the sauna is working!!!

Negative experience: Not visited yet ?

Positive experience: I love this gym however Playlists could be better and more Tvs. Bathroom needs make over mould in showers and a bit smelly. It should be sparkling and pleasant however the mould is growing , I hate looking in the cuticals it's gross

Fantastic experience: Good atmosphere!

Positive experience: Personally I have never been there but would all ways support local businesses

Negative experience: Had a really great PT! However, the membership team engage in misleading and unprofessional conduct. I was misled to thing when relocated to NSW I was able to continue my membership with clubs here. Funny thing is all the clubs are permanently closed here. Further to this prior to moving my pt was on one gym site and I worked from two worksites and I couldn't continue using a month to month contract and was made to go on a long term contract. Cause I wanted to continue seeing my PT weekly and less travel to a club depending on my work site. Any way stay clear unless you're looking for poor and unethical customer experience.

Negative experience: I was a member for around 3 years and absolutely loved it. The staff were very helpful, and most of the PTs exceptionally good. I've done several challenges, referred friends to be members, and sung the praises of Goodlife to everyone. However, when went in to say goodbye and informed that I would be leaving because we've moved quite a distance away, the receptionist said nothing. 2 weeks later I receive three phone calls from the so called new Customer Service Manager (oh Mikaela you are missed). At no time did she ever say thanks for being a member, or sorry to see you go. No - just launches into a tirade about how I have to pay a month's notice if I want to quit. I had no idea that I had to pay a month's cancellation fee. I was not informed of this on my last day. These 3 harassment phone calls, with the threat of putting it to debt collection for $59, have absolutely left a bad impression and sour memory of what was a wonderful 3 years. How one person can ruin a business very very quickly. A nasty stupid girl who's got no idea what customer service and customer experience really means.

Fantastic experience: Always helpful, supporting and friendly. Great quality staff and gym as a whole.

Negative experience: Went in to make a payment on Monday, while I was there I asked the very friendly staff member if she could recommend a good PT that might specialise in weak shoulders and stretching, she said that she had only recently started and asked the staff member next to her if she could assist me, Wow what a confronting person. All she wanted to do was sell me on how many times a week I wanted to have a PT, instead, she should have left the pitch until after I had been assessed. I mentioned that I had seen one particular PT several months ago and that he didn't fit the bill to what I was wanting, she then says if you didn't like the PT there are others. I had to inform her that there is a big difference between not fitting the bill and not liking someone. 4.5 stars for the new person, 1star for the longer SERVING member. Left fell very annoyed

Fantastic experience: Loved it

Fantastic experience: Cant say a bad word about them. Never been inside

Fantastic experience: I love this gym it is very clean, great polite helpful staff and PTs. There is a good variety of classes and the instructors are very motivating and caring. The machines and equipment are in great condition and the showers, toilets, sauna and steam room are always clean.

Positive experience: Good gym to go to the loganholme one is my favorite. The only down sides are the steam room is closed after hours and you have to pay extra for the arena fitness. But apart from that a good gym.

Fantastic experience: Great atmosphere, staff are always friendly. The other day I rang up about a complex account issue and Mikaela was so helpful. The gym is always neat and clean and it has a family feel to it. Everyone makes you feel welcome. I highly recommend.

Positive experience: Good gyms but hit and miss depending on which you attend. Loganholme has good management and neat. Springwood is messy and has poor management and staff (not all though, just my experience when having issues)

Positive experience: Great gym, friendly staff

Fantastic experience: Excellent experience and equipment is top notch

Negative experience: The Gym itself is good, the staff however need training in Customer Service. They call you everyday to get you in and then drop you once you're in. I have signed a contract so i'm stuck with them. Don't be like me and be stuck at a Gym where the staff don't have any customer service. HORRIBLE CUSTOMER SERVICE - AVOID CALLS, AVOID MESSAGES DO NOT JOIN THIS GYM!

Fantastic experience: Was here 3 consecutive days while in Brissie. Found the staff friendly, good equipment options and the place to be clean and not too busy! I've visited gums across Vic and Qld while on work or holidays and this is amoungst the better ones I've been to. Nice big functional area too! Thanks guys!

Positive experience: Good

Fantastic experience: Really impressed with Goodlife so far, its always super clea, all the machines are new and maintained, especially like the stair master and free style weights area. The moonsoon shower in between sauna and steam room is amazing. I'v found members to be friendly and always happy to work in with me on the weights floor. The ladies in the creche are amazing, very experienced and my kids love it. They even do young babies. Always easy to find a park and even an elevator down for leg day. There is always plently of staff behind the counter ready to have a laugh! The positive vibes always make it easier to get the the gym when I'm thinking of not going.

Negative experience: I was enjoying this gym for the past 3 months, then I noticed a extra charge on top of my weekly charge. Questioned the receptionist today about it, and got the most rude response. Unbelievable I am the one being charged and for something I am not using or aware of. Some days the gym has mainly PT's on the floor taking up all the equipment. Wish I had not been pushed into a 18 month membership, I can't wait to leave.

Fantastic experience: One of Goodlife's better gyms in Brisbane. The boxing class is really good fun and well run, kept the heart racing without being too intense. Expect a full class, with a mix of boxing and cardio activities.

Positive experience: Great friendly club

Positive experience: Really friendly stuff, great and fun environment. I’d recommend Cavan as a PT if your looking for one, cool dude and really knows what his talking about, GREAT!! at his job, respectful, friendly and professional . A+

Positive experience: It's clean, spacious and close to home. I would've love if there is a pool there!

Fantastic experience: My favourite place to work on being the best me I can be!