Fernwood Fitness

Fantastic experience: I’ve had the pleasure of taking Pilates classes at Fernwood Clayton, and I cannot recommend it enough! The instructors are welcoming and supportive, I always feel challenged but never overwhelmed. They have an incredible ability to tailor each class to meet the needs of every participant, offering variations and adjustments that make the exercises accessible no matter your skill level. A special shout out to Nadira, Hong, Abby and Angel!!! Each class leaves me feeling stronger, more centered, and more aware of my body’s capabilities.

Fantastic experience: All the staff at Fernwood Clayton have been wonderful and love it is a female only gym! I join the membership mainly for their Reformer Pilates class and their instructors are very professional especially Nadira! I have been attending Nadira's class for over 18 months and still enjoying every single class! She is very knowledgeable and will provide professional advices whenever you need! Nadira is a super friendly and fun lady to practise pliates together!

Fantastic experience: My reformer Pilates classes are the first time I’ve ever enjoyed exercise. I go virtually every day! It seriously is one of the highlights of my weeks. Nadira and Hong are my favourite instructors!!

Fantastic experience: Jay is a fantastic instructor. Love her classes

Fantastic experience: I’ve been attending the Reformer Pilates classes here for exactly 6 months now and I enjoy it heaps!! I’ve always been the type to dread going to the gym in my previous attempts to stay committed but the staff/instructors here are super welcoming and make the experience really enjoyable. Even in my first month of coming here, I knew I could see myself staying for years to come. Special shoutouts to Hong, Nadira, Angel and Abigail!! I love their meticulousness in running their lessons. For example: - They are quick to correct my form when it is off which is really important to me because I don’t want to injure myself - They had suggested variations to make certain exercises more doable when I was new - They always motivate you to try and challenge yourself but are careful to not over exert you - They consistently give the same energy each lesson and are always friendly/approachable I definitely recommend starting with Reformer Pilates if you want to transition into a more active lifestyle as it’s very doable long-term (and doesn’t bore me out of my mind). The amazing instructors also play a big role in this (I hope they never leave because if they do then so will I). The general gym area also has a good range of equipment and the members are really nice (I’ve made a few friends even as an introverted person ). Sometimes I do wish the spaces are a bit bigger though. For example, I’ve once had to wait 20 mins to use the one lat-pull down machine available (during peak hour). Also I do bump legs/arms sometimes with people next to me in Reformer Pilates lessons.

Fantastic experience: I have been with Fernwood for close to 2 years now. My most favourite is Sunday sessions by myself and also Pilates with Hong, Abby and Nadira. They know their stuff. It's my zen place. Feel empowered and growing stronger everyday. The staff are gorgeous - always greet you with a smile and a quick chat.

Negative experience: Worst Cancellation Policy Ever! Be careful what you sign! I originally signed up for a 12-month contract at clayton branch which ended in March. I requested to cancel my membership upon the contract's expiration, but four months later, payments are still being deducted from my account. I am extremely disappointed by the lack of action taken to cancel my membership. The ongoing deductions are unacceptable, and the gym shows no sense of sympathy regarding this issue. I have repeatedly requested the cancellation of my membership and a refund for the unauthorized payments since my contract ended. If you're considering joining this gym, be aware of their cancellation policy. Once you sign, it feels like you're stuck in a labyrinth with no way out! I strongly advise potential members to think carefully before signing up.

Negative experience: Very disappointed this gym. Staff not friendly and not good in explaining everything. Just told client sign and then charged cause they hold the bank card. So rude … they said they will discuss with someone. Will call back for the problems but they keep silent

Fantastic experience: Great place for workout. The staff is great, very helpful and supportive.

Fantastic experience: Such a good gym! Highly recommend!!!

Positive experience: I've been pretty happy with my experience here, always felt comfortable and I enjoy the facilities very much as a female

Fantastic experience: Great gym, great instructors. I particularly love the reformer classes! Shout out to Nadira, Hong and Abby for their great classes <3

Fantastic experience: Staff are friendly and the instructors are helpful. Would recommend.

Fantastic experience: Fernwood Clayton is the only gym I would ever be a part of! I really enjoy going there and attending the Fiit classes that are held there with the fun instructors Hong, Kylie, Abby, Jay and many more!! I always feel welcomed walking through the doors and always look forward to going whenever I can!

Fantastic experience: I’ve been training with Jay for almost 2 years now, and believe she is one of the most experienced & committed trainers around. I started training as part of group sessions, really enjoyed the variety & challenge she put into the sessions.She is focused on helping me achieve my goals and makes every session challenging (& somehow fun). My fitness has increased noticeably and I’ve seen improvements in my ability to lift progressively heavier weights & generally push myself harder throughout each session. I find I actually look forward to my workouts. JAY is the best ❤️10/10

Fantastic experience: I’ve been training with Jay for a while now, and I honestly couldn’t ask for a better personal trainer. From day one, Jay made me feel comfortable and really took the time to understand my goals, lifestyle, and challenges. Her positive energy makes even the toughest sessions enjoyable. If you’re looking for a trainer who genuinely cares and is invested in your fitness journey, Jay is the one!

Fantastic experience: Being at Fernwood Clayton feels meant to be! It's like my second home. The trainers and staff are so lovely, they remember your name and always make you feel welcomed! I love my workouts there, feel stronger and more energetic the days following. I’ve done Fiit30 classes with Jay, kylie and Hong they motivated me alot and i love them . I love to do body pump classes with jay , she is incredible , kind and make working out fun. Thanks to the Fernwood Clayton team , I can’t imagine training anywhere else

Fantastic experience: Fernwood Fitness has the best vibe! Females only gym so you feel so comfortable here!!!! Stuff and members are so welcoming and lovely. They have hired me 2 times to host their events and it was such a success

Fantastic experience: Fabulous club with great classes! Try U Bound with Jay or Emma it is the best

Fantastic experience: I love you Jay

Fantastic experience: Abigail is great and really pushes you. She gives you alternatives if you have an injury so you don’t feel like you are missing out. Love her classes

Fantastic experience: Always enjoy a class with Abigail. She always pushes you to the max and after the class whilst you feel the burn, it feels great.

Fantastic experience: I go to fernwood clayton & the place is amazing. The trainers & coaches are fantastic, they are all very friendly, helpful & always willing to assist when needed, able to answer any questions asked. They are always smiling & they also push you to do your best as they want the best outcome. Doing different classes & hypoxi, each trainer/coaches are all very different but all has the same goal for all members & provide alternatives if unable to do a particular exercise. I really enjoy coming to this gym & recommend others.

Fantastic experience: I've been with Fernwood Clayton for over a year now. I'm mainly here for the reformer pilates and all the trainers are amazing. Especially Hong! She always ask if anyone has any injury before starting the class and really look after us.

Fantastic experience: Love coming to a gym where they welcome you with a huge smile. And FIIT30 is always a party! Great atmosphere, great workout, and plenty of laughs! Love it! x

Fantastic experience: Joined Fernwood about a year ago!! Absolutely loving it. Jay is an amazing trainer and very motivating!!

Negative experience: I have had a really bad experience with Fernwood. I have only just joined the gym, and due to my experience I have cancelled my membership two weeks in. I was repeatedly told inaccurate information, which based on I joined the gym. They had inner policy which is not cleared for you when you join. Apparently you only get to know about when you walk around in the gym and find it posted on the wall. Which is ridiculous. Finally, I had to pay double the amount that I was told I would pay if I want to cancel. I happily paid that amount, and I was promised I would not be debited anything else out of my account after I pay, which I was. They took out money from my bank account even though they assured me they wouldn’t. I had to call to ask for refund, and they promised me a refund. A week later I still did not get a refund and I had to be the one calling once again to ask about it. Only then they realized that once again there has been a mistake made and assured me they will escalate the issue and refund me. They did refund me the money. But the overall experience was honestly so horrible. I genuinely wish I have never joined!

Negative experience: The worst customer service Place is filthy The lights doesn’t work outside so if you want to workout at night you’re out of luck Rude staff members Inadequate communication when it comes to freezing or doing literally anything. They are the worst gym ever, don’t get fooled by the 5 stars reviews. They think they can do anything just because they are a women’s only gym and the staffs response to feedback is also horrible. When I complain about cleanliness they lie and said that they cleaned it up or that they having a cleaning crew that cleans 4 days a week. When I complained about the lights they said they fixed it, I walk into gym the next day and saw that it’s still the same, nothing has been done. The constant lying is horrible, why would you lie like that? It’s so obvious, it really made me thought that I was going insane. Also be hyper alert about your direct debits because if you just miss even one payment, they will not tell you and will just hit you with a $15 fine. Which is ridiculous with the extremely high rate you’re paying already. I’d reckon just save yourself the trouble from dealing with all this and not sign up in the first place. I get that you want to feel safe at an all women gym but this is not the place. Also a lot of times, when I walk into the gym I’m greeted by this horrible smell, not body odour, it’s like something from the sewerage, like the piping got some issues, which is really bad and it affects my workouts.

Fantastic experience: Being at Fernwood Clayton feels meant to be! The progress I’ve made in the last 6 months wouldn’t have been possible without the passion, encouragement and knowledge of my PT, Jay. She definitely knows her stuff! It’s been an absolute game changer for me; I feel stronger, fitter and like my active self again. I’m beaming with pride at what I've achieved with Jay by my side. She has taught me so much: learning about my body, nutrition and killer workouts. She’s the best! Jay is very passionate about what she does. This is eminent not only how she instructs in both PT session and group fitness classes, but how she interacts with everyone on the gym floor. Thank a million Jay and the ladies at Fernwood Clayton

Positive experience: Excellent gym but can I suggest that you add more reformer pilates classes. That was the main reason I signed up and now I simply can’t get a spot because there is not enough classes.

Negative experience: Fraudulent, misinformative and no communication among any staff. Not impressed to say the slightest. Have all written communications as of now, and everything they have verbally advised or said is not matched up with what they have written down. If you are having financial difficulties, and are barely being able to pay for essentials, don't worry, any penny you have left for surviving will be taken by them. Beware and best of luck.

Fantastic experience: Amazing staff and amazing facilities. Would like to specifically single out the body pump classes by Jay. Such an enthusiastic and fit instructor! Also just started the Pilates classes with Abigail and she is a fantastic instructor too!!

Negative experience: The two faults I have is the constant change of staff. I became very comfortable with a few staff members when I first joined, then within a few months they were gone, it put me off training a bit as those were trainers who could push my limits & knew me (staff turnover rate sucks & often with very little warning). Cancelling in person was also a little off putting as I had to travel all the way, have reception give me dirty looks for cancelling my membership and thus cause my anxiety to go through the roof. Can I please suggest that reception aka Janet be nicer to people, her demeanour every time I've been has been off putting. Little Hannah was always so happy & smiling & friendly. Besides that Jay & Hong have been absolutely lovely and I will miss them terribly.

Positive experience: Gym has great equipment but the music after hours is soooo loud like ridiculous, I personally like listening to my own motivating music like a lot of other people and I have to have my earphones almost full blast till they hurt to block out the gyms music besides that great gym, has much more equipment then other fernwoods.

Negative experience: I’m very disappointed with the reformer classes . They block you showing that you “apparently “ have another booking at the same time in other class. I asked the staff on 26/03/2024 at 6:30pm and she didn’t know. She said probably the app is changing . Anyway very disappointed with this classes.

Negative experience: The gym membership is a bit expensive and they have too many annoying and unnecessary rules, they don’t usually listen to any reasonable requests and are usually very stubborn about unnecessary rules. It shows that the customer satisfaction is not very important to them.

Fantastic experience: My nana has been going to Fernwood Fitness Clayton for a bit now doing HYPOXI, and all she talks about it how AMAZING a staff member named Tahlyia is! Tahlyia makes her feel so welcomed and comfortable every single time she comes in! big shoutout to her for always helping my nana out and helping her achieve the results she wants this is the type of worker everyone needs. if you’re thinking about doing HYPOXI, i strongly recommend booking with Tahlyia!!

Fantastic experience: Big shout out to the HYPOXI team Kelty, Tahlyia, Abbie, I started off with Reformer Pilates which was fantastic but then decided to give HYPOXI a try , was sceptical at first but the results happened really quickly . I brought the HYPOXI cookbook which really helped with the nutrition side and improved my results further . The HYPOXI team always have a smiling face , made me laugh and offered encouraging friendly environment which made me want to come each day. The gym itself also has a fantastic vibe , all facilities are clean and in good condition I’m sadly leaving gym to move to Perth but would definitely rejoin Fernwood again in future

Fantastic experience: They have the best staff ever . The best pat of my day when I am there.

Fantastic experience: I’ve been a member of Fernwood Clayton for years and the team here create the best community for everyone to be motivated to be the best version of themselves! Love it here, Fernwood Clayton regularly upgrades their equipment, facilities are clean, group fitness classes are always available and the trainers are super friendly and helpful, especially for first timers in class!

Fantastic experience: I've been attending Fernwood Clayton and training with the amazing Jay for 5 + years. I love my workouts there, feel stronger and more energetic the days following. Even though they are challenging, its so worth it. The equipment and facilities there are great, plus they have a kitchen with free breakfast and coffee machine. And if you're looking for a highly motivating trainer, I definitely recommend Jay!

Fantastic experience: Fernwood Clayton is a wonderful, clean, supportive female gym. The gym has gone through some renovations and looks great. I joined 1 year ago and have felt so welcomed and encouraged by all the staff and members. The classes are well organised and energetic. I have had some health issues in the past and decided to sign up to personal training within Fernwood Clayton to stay accountable. Jay has been my personal trainer for almost a year now. She has been so supportive and empathetic during my fitness journey. She knows when to challenge you and to keep you positive. I highly recommend Jay as a personal trainer. She's the BEST!

Fantastic experience: When I joined Fernwood in Clayton, I met Jay Cramer for my body scan and she was the one who told me to start off with PT as that would be beneficial for me. Not long ago I was training with another personal trainer who had to leave due to personal reasons and when I was asked to pick a personal trainer my First choice was Jay Cramer because she used to train my previous personal trainer. I found Jay to be inspiring, a good mentor and a Very good motivator. She is the reason I am able to continue working out ️‍♀️. I am truly grateful for all that she has done for me! I Hope and pray she continues to guide me. I strongly recommend her (Jay Cramer) to others who are seeking such guidance and motivation. Natalie Achilles

Fantastic experience: I’ve been with Fernwood fitness for over a year now and it’s changed my life. They have helped me get fit, Look better and stay motivated. The ladies there are great and a special shout out to my personal trainer Jay who has supported me on a personal and a professional level. Thanks ladies, loving Fernwood Clayton!!

Negative experience: DEAR LADIES BE WARNED… If I was to give NO STAR ! I would actually do. I’m writing on behalf of a distressed member of this facility and she is constantly in tears at how this gym shamelessly extort money from members! (See the review of how they fined a lady $500 for lack of awareness..$500!!! Tell me that’s not extortion) Why?! Why?! Would you make a minor sign a contract without explaining to her??!! She signed up at mere 17yrs and so many policies were not explained to her.Precisely the cancellation clause.Apparently you have to pay $300 to cancel??!!! Why??? Am I your prisoner?!! Why are you holding her hostage at that expensive fee ?? Cancellation fee aren’t meant to be that hefty They didn’t even send the signed contract to the user upon signing WHY FERNWOOD WHY A MASSIVE SHAME ON YOU!!! Instead of being a safe space for females to get empowered you are out here demoralising them.I’m really disappointed. LADIES SAVE YOURSELVES FROM THIS *Bet they’ll reply to this with remarks of non-members spreading false information,well your MEMBERS are claiming such things…your reputation is wanting* ACT RIGHT FERNWOOD CLAYTON!!!!

Negative experience: I don’t even ever do reviews but this place has got to be the worst. Honestly not worth it save your money and go to other gyms, this one is honestly a scam. They only care for your money ‍♀️ I asked for a freeze as I was going to be away for a couple weeks, they didn’t put it through and I got charged. Since I was away overseas I didn’t notice, only for me to come back and receive a dishonour fee from my bank as a result of that charge. They didn’t even seem to care..” Oooh yeah sorry” like??? RUN AWAY SIS RUNNNNN

Fantastic experience: Started my Hypoxi journey with the lovely Tahlyia at clayton. She is such a nice person and makes you feel comfortable. A great yarn while you do the Hypoxi. Great person in general and highly recommend her as your Hypoxi teacher

Negative experience: Hello, I am distressed on what I have encountered when attending this gym. I have been charged $500 just because I brought my 9 year old daughter to the gym not knowing the policy of this place. They didn’t even hear my side of the story nor gave me the time to explain myself they were very rude and shouted at me giving me a fine. This gym has to understand that as parents we have children and it can be tough finding them a carer to look after them. Yet this gym fails to understand mother’s situations and their problems. I do not recommend anyone to attend such problematic and disrespectful place that just hands fines to small acts. I do hope this gym contacts me later for an apology.

Negative experience: Don’t wasted time to join here. They are hungry money. They will try anyways to keep you with their club with such a big cancellation fees almost $500. While many of the new gyms around free of charge or just a little bit out of pocket.

Negative experience: Bathrooms are really gross. Toilet paper always on the floor, and really smelly. Staff don't seem to be phased by the mess. Gym is really dusty too as you can see in the photos. Would be a decent gym if it wasn't so grotty. Really disappointing.

Fantastic experience: Fernwood is the most amazing place. I really like this place. I have the Personal Trainer she the best trainer, I have met she is encouraging me always. I really like this place. Shout to Hong ♥️

Positive experience: Always a problem to cancel membership basic communication issue

Negative experience: It's a nightmare to cancel the subscription here, even if you have "flexible membership". Considering all the inconvenience with my cancellation, I asked 3 times to be contacted by the manager, but the manager never contacted me. After no less than 15 emails my membership was cancelled but they deducted 3 extra payments, even when the contract mention only 2.

Negative experience: To the owner of the Fernwood Gym in Clayton I have read your response to a person who left a review about your gym. Your response is viscous and you have no right to reveal a persons financial situation for the public to read. You should be sued for breaching confidential information. You have a responsibility for client confidentiality.

Fantastic experience: I love Fernwood

Negative experience: Unhygienic, Pathetic & Greedy ! This fitness place is the most unhygienic workout place. All the rooms stink especially the group workout room and all the equipments are always sweat sticky. I’ve never seen anyone clean the bars or the back support as some use their foot on it even. I kept falling sick after joining here, & strongly believing it’s because of the unhygienic surrounding every evening. Then, instructors keep changing, and the new ones wouldn’t care if everyone can match their speed. The worst was the Zumba I’d booked during my subscription, the instructor was alone her self working out not 1 person was able to follow her, left the class in between & saw others leave too. It’s a sincere request to anyone who’s joining to check their cancellation policy before hand, as they’d just ask you to sign on the papers without verbally explaining it. (My fault I didn’t check, hence want to make others aware.) The exit is a torture spot, they wouldn’t let someone on your behalf to cancel, they wouldn’t consider cancelling online, no matter your personal situation. & on top of everything they’ll keep charging you for next 4 weeks! Haven’t seen this anywhere else. It’s pure greed for others hard earned money nothing else.

Fantastic experience: Really recommended. I love this gym. The Staffs are friendly and amazing .

Fantastic experience: A great female only gym, all of the instructors and trainers are very supportive of your personal physical journey. I highly recommend the FIT30 and the FIT30 max class.

Fantastic experience: The trainers at Fernwood Clayton are amazing! They are so friendly, helpful and encouraging. I would highly recommend the fiit30 group classes. The trainers make them a lot of fun and there is a great atmosphere.

Fantastic experience: Hypoxi has definitely helped me start my weight loss journey, the staff are amazing and are always pushing me towards my weight loss goals. Tahlyia has kept me motivated during my time doing hypoxi by encouraging me to push myself to see the results I have always wanted to achieve. Couldn’t recommend hypoxi enough, especially for people that struggle with losing weight. Christina xx

Fantastic experience: Absolutely amazing staff, beautiful and safe environment to work out in. Highly recommend.

Fantastic experience: I've been doing Hypoxi at Fernwood Clayton for little over a month now and already showing great results. I enjoy my hypoxi appointments a lot and Tahliya and Abby have been really helpful.

Fantastic experience: I’ve been a member of Fernwood Clayton for several years and I love it! The trainers and staff are so lovely, they remember your name and always make you feel welcomed! I train with Jay, she is just incredible, so kind, funny and makes working out fun! I’ve done Fiit30 and the challenge after Jay encouraged me and it’s made me love coming to the gym so much more! Thanks to the gals at Fernwood Clayton, I can’t imagine training anywhere else

Fantastic experience: Recently started PT with jay, I love every minute of working out with her. She understands what I’m looking for. As a women who wears the scarf, Fernwood is private. I can comfortably wear what suits me. Exercising while wearing a jumper to cover up is not my ideal outfit . Thank you Fernwood.

Fantastic experience: Jay (during body scan) : What are your goals? Me: I want to feel stronger! Jay: Take my advice. I've got you! I took it and looking back, it was the best thing I have done to feel stronger and fix my core after giving birth. Kudos to all of the Fernwood team, instructors at Clayton. You inspire me. Love ya too Hong, my reformer pilates instructor !

Negative experience: Gym is ok. But very dirty. The fans are covered in clumps of dust, its so disgusting. And the bathrooms are also pretty dirty. ** Please clean the fans ( especially the one above the leg press) as they are really disgusting and it's unhygienic to breath in that much dust**

Fantastic experience: I wanted to share my thoughts on how much I enjoy going to Fernwood Clayton. I really love how the gym is set up and the quality of the equipment is top tier. I also just started doing Hypoxi and from my initial consult with Taylia which was fun and insightful and she really showed her passion to getting to know Kelty (sorry if I misspelt your name), before my sessions. They have both been welcoming and kind and go above and beyond to make me feel comfortable and they get my silly humour which is always a bonus :) Great gym and great investment into your physical and mental wellbeing. Highly recommend!

Fantastic experience: I can not thank Fernwood Clayton for their support this year, during my weight lose journey. October of last year, I underwent Bariatric Surgery, I was 30 kilos overweight, very unfit and had sore knees. I commenced the beginning of the year with Hypoxi for a couple of months. It worked really well and I was so happy with the overall results. I knew I had to step things up, so I got a Personal Trainer and started attending Pump Classes. The best thing I have ever done. Twice a week PT with Jay and her three body pump classes, she pushes me to do my best and is so encouraging. I’m achieving all my goals and my fitness is improving immensely. I now have lost 30 kilos, have no pain in my knees and feel strong. Being a member at Fernwood Clayton for over 14 years has truly been remarkable.

Fantastic experience: Hi it's Jazlin here m doing hypoxi from month m feeling very energetic and loosing some weight and cm without any stress and hard work staff very friendly and helpful supportive really love it highly recommended Fernwood Clayton

Fantastic experience: I absolutely adore the Fernwood Clayton team! a highlight for me would be Hypoxi, the staff are lovely and the equipment is always well cleaned and maintained consistently, would recommend clayton to everyone looking for a welcoming and clean environment to train in.

Fantastic experience: I have been attending Fernwood Clayton Hypoxi for a few weeks now and felt compelled to write a review. I have mainly dealt with Tahlyia who is the loveliest most supportive young lady. She certainly knows her stuff and is always happy and smiling. I love our chats after my session whilst she is cleaning the equipment. I initially thought 3 sessions a week would be tedious however I find myself looking forward to each one and getting results within the first two weeks was extremely motivating.

Fantastic experience: Having a fantastic time as part of the gym. Hypoxi especially is very well run and I look forward to every session. Special shout-out to Tahlyia for being wonderful and accomodating ✨

Fantastic experience: Great gym! Really nice facilities, good variety of classes and HYPOXI sessions are great! Trainers are all very nice and skilled, making bookings and enquires is super easy

Fantastic experience: They have Hypoxi here and omg I can’t recommend it enough! I did it for 4 weeks and dropped a dress size just like they promised! Their studio is super clean and the staff is super friendly! Definitely continuing and recommend for all ❤️

Fantastic experience: I recently joined and find the staff to be extremely friendly and helpful. I also had my first hypoxi session today and was surprised at how clean and experienced the staff were in regards to this service. Looking forward to my next session

Fantastic experience: The best club ever, the staff is so helpful and always go that extra mile to make sure the gym is clean and hygienic.

Negative experience: I took my mother here for a hypoxi treatment and she never wanted to go back due to the equipments being extremely dirty and smelling of sweat…. We also did the core class and they’re very low on cleanliness and friendliness. No one cleaning their equipment and the teacher not caring about anything. Definitely not going back and not the ideal place for a place to exercise.

Negative experience: The centre claims to be clean and hygienic but I worked for this company for 2 and half week and within the two and a half week, I notice that the hypoxi machine, skirts and the suits were not being cleaned after each use, it is disappointing to see such a centre with a low customer service, within the three weeks, I did not once see a staff clean the skirts, machines and the suit. All equipment remained uncleaned after use and it would be left uncleaned until another use. DO NOT USE the hypoxi services here as it is very unhygienic.

Fantastic experience: Absolutely love this gym! The staff Rozetta, jay and Hannah are amazing, i signed up with Rozetta and she gave me the best deal as a student! I do pt with jay and she pushes and motivates me! Rozetta and Hannah provide me with the most amazing customer service. Would definitely recommend this gym to everyone!

Fantastic experience: I will forever be a Fernwood girl because of the Clayton team. By the far the best experience at Fernwood Clayton. From the coaches, the equipment, the classes, to the people. All of it is well worth it and you can't ask for any better. Everyone is so caring and they all treat everyone like family. 10/10 for everyone !!!!

Fantastic experience: Absolutely love this place! The environment is so welcoming and makes me feel so comfortable! The staff are truly phenomenal as well, they always welcome me with a smile on their face. They have so many classes available which is so helpful as it’s things that I use in my daily workout routine. So happy to be apart of the Fernwood fam as my fitness has improved and grown so much!

Negative experience: ALERT scam!!! this gym just cares about member’s MONEY

Positive experience: Great class instructors, good value for money, friendly and helpful staff.

Fantastic experience: My girlfriend loves this place!!! She’s there nearly everyday ️‍♀️

Negative experience: At first I thought fernwood was great however now I feel the complete opposite. All the extra payments they make you pay are absolutely ridiculous. I have not been to fernwood in a year as I have been continuously freezing my membership due to not being able to afford it at this time. $300 to end my contract and on top of that another 2 fortnightly payments is absolutely insane!! Why am I paying $300 to end my membership and then 2 extra payments on top of that for no reason. And then when my membership unfreezes I get no notice about it and straight away they try to take money from my account ($61) when they can clearly see I haven’t stepped foot into the gym in a year for a reason. All they care about is money and I am so disappointed. I am wasting money on this when there are other things I need to be able to afford in my life right now. It took me so long just to save up the money to end my contract due to needing it for other expenses which is why I haven’t been able to quit yet!!

Fantastic experience: I used to hate going to the gym because of my anxiety and discomfort towards mixed gender gyms. I'm so happy that Fernwood exist! All the staff I have encountered have been lovely. Going to the gym no longer feels like a difficult chore to me. Also absolutely loving the recent upgrade of all the cardio machines!!

Fantastic experience: My second home, love this place, amazing people and facilities!!!

Fantastic experience: amazing instructors. felt so comfortable !! they made me feel so good about self and my self esteem

Fantastic experience: Amazing staff , I felt so comfortable in the gym with lovely ladies

Fantastic experience: This morning I got a call from the manager and she said she will fix the issue with booking online PT sessions. I hope it does get fixed and this kind of miscommunication does not happen again and a customer does not experience booking a session where the PT does not show up and then get charged for something they didn't even get to do. Thank you for your understanding. I have always stuck to fernwood because it's an all woman's gym and I felt safe and comfortable. I do recommend the gym as it seems to have a really good manager who listens to the customer and takes action to solve the problem. Thank you again for the refund.

Fantastic experience: Fernwood Clayton is a great gym, Mary signed me up at the start of the year and they had everything I wanted, creche for my child, friendly and supportive environment for getting back into exercise post-partum and great classes. I was disappointed that they closed the creche shortly after I joined, however it was understandable as when I went there there weren’t many other mums and kids. When this happened I wanted to talk to someone about my membership options (cancelling or transferring etc), and it took a few months but then I was able to talk with Janet and the owner and they were really helpful in the end. I would recommend Clayton if you are new to exercise, wanting supportive training environment.

Fantastic experience: My girlfriend has been attending this facility for a few months and has spoke highly of the quality of the gym as well as the atmosphere that the staff uphold. She especially loves Abby Bartha’s pilates classes and has seen great results with her guidance

Fantastic experience: Highly recommended this gym. The staff is absolutely fantastic, and super helpful.

Negative experience: THIS GYM JUST CARES ABOUT $$$ save your money and make your move across the street to TrainingDay Clayton. Where there is NO JOINING FEE or sketchy payments required whatsoever, there memberships are really straight forward and manageable. They also have such an amazing group of staff and PTs followed with a great!! environment of people and equipment and that’s all you really need. If you don’t want to be bankrupt in the future I would consider you making the switch to a gym that has flexible payments, amazing staff and people who really care about you and your goals. I also emailed the owner about personal complaints and payments and got no reply back !! so DONT BE REPLYING TO MY FEEDBACK IF YOU CANT EVEN REPLY BACK TO MY EMAIL

Positive experience: I love the supportive atmosphere and the staff is super friendly. I love all the classes, when you work out with a group it helps to stay motivated ! Happy customer!! Edit: I was incentivised for the above review and the gym does incentivise with a free class in exchange for a review. At th time I felt good about the gym. When I left the gym I had a difficult experience trying to end my membership. It left a sour taste. The experience was very frustrating and disappointing. Although the gym classes and many trainers were good I would say the management is what lets down this branch of fernwood.

Fantastic experience: Fernwood is the best gym I’ve ever joined!! The staff are all so friendly and make such an effort too make you feel comfortable. I recommend Fernwood to all my friends and family. The classes are great and my personal trainer Jay is awesome!! Keep up the great work ladies ❤️

Fantastic experience: Fernwood Clayton is a fantastic gym. There is such a wonderful, positive environment in this club. Not only are you always greeted with a smile upon arrival, staff go out of their way to learn your name for a more personal greeting. The trainers are all awesome, always encouraging and inspiring you to push your limits. Abby and Jay are two of the best pt’s in the business. I absolutely love the group classes especially Fiit30, I can’t get enough of these fast paced intense workouts. There are so many strong women inspiring other strong women to achieve their goals, it’s hard not to stay motivated and enjoy coming to such a happy place. The friends you meet along the way sure makes being a member at Fernwood Clayton worthwhile.

Fantastic experience: I love fernwood! It’s been just over a month and I feel as part of an all woman’s family! I’ve been to previous gyms before and trust me when I say, this has to be the best. The machines are updated, demonstrating how to use them. But even when signing up, a trainer can go through it with you to make sure you’re training safely! There are packages designed to suit what you want to work on and what area of expertise you want to get better at! Every trainer there is so uplifting, kind and patient. From my first reformer class with Abby to seeing Hong in todays class, these trainers are strong women who equip you with the tools and training to be the same! The ladies at the reception are so joyful and smile at you and instantly feel like my day is made! Especially the gym rep who signed me up (I think her name is Rozetta), she made me feel so comfortable and prepared to start my fitness journey. After a long day today, I kept looking forward to my reformer Pilates class and it really kept me going! The membership gives me such flexibility, managing it both with uni and a full time job and this is my favourite time of the day! I’ve never been as consistent going to a gym as I have already for this year and I’m so so excited to see how fernwood can help me achieve my fitness goals. Thank you for everything ladies and thank you for making the best all women’s gym hands down!

Fantastic experience: I absolutely love this place. It’s the perfect gym, I can’t fault it. I’ve felt anxious about going to gyms in the past and since joining fernwood I haven’t had a single shred of anxiety. The staff are outstanding, the facilities are perfect for all women, it’s always clean and the other women in the gym are unbelievably friendly. I would highly recommend this gym to anyone looking for a place to feel comfortable and motivated. 10/10

Fantastic experience: Amazing atmosphere and staff! Always get welcomed in with a smile. Super clean and well kept, and I never feel judged by anyone. Love it!