Goodlife Health Clubs Nerang

Negative experience: Please do not come here unless you want your money taken away. I have paused my membership a couple of times throughout the year for study/work reasons and they were all cool with it (which is free to freeze), but when I decided to change gyms at the end of my 1 year contract which was in June, they decided to extend it till January 2025, and to cancel it would cost 250 dollars or something. I would not recommend this gym at all cause the moment you are a member they won't even care about you. Even when you walk in they don't even greet or smile at you, so I am warning you, don't go here unless you want your money taken.

Fantastic experience: Amazing gym

Fantastic experience: It is a lovely gym I always go there Nice staff

Fantastic experience: The gym has 3 levels. Top level is tons of equipment / weights and a giant room for group classes. You can do everything up there. Ground level has a cardio and HIIT area, as well as toilets / change rooms. Reception at the entry. Lower level has an open area with mats, a weight rack, kettlebells, slam balls / weighted balls, and more cardio equipment. I personally prefer the lower level because when I go (usually around 8:30 - 9pm) there are only a few people, and sometimes it's empty. Unless I need much heavier weights or other equipment, this is my preferred space. The staff were friendly at signup, and they've reached out a few times since, but because I train in the evening I don't see them. You'll get a card to scan in to open the door if you go after hours.

Positive experience: Visited this Goodlife while I was in the area for work and was really satisfied. The layout makes sense, it’s got heaps of space and areas for different types of training, and a great range of equipment. The staff are also super friendly and helpful and explained the whole three floor layout to me, which I appreciated heaps! The only thing I could mention is just presentation nitpickiness: some of the equipment is a little bit dated and I wished there were wipes rather than spray and paper towel, and more of it around. Other than that probs one of the better goodlifes I’ve been to! Thanks guys

Negative experience: Yesterday i got asked to leave the gym because i was wearing “work boots” which wasn’t even dirty. They haven’t got a sign saying anything about it and i have never had a problem in any other goodlife gym around the GC. I always wear my work boots. Such a shame as i pay my membership always on time and could not use the gym.

Negative experience: Rude staff. Shows on google that its 24/7 and doesn’t give you staff hours (like it does for Bundal club), so got there 11:55 on Saturday and wasn’t allowed to get in because they were closing at 12.

Fantastic experience: My experience since trying out Goodlife Nerang has been amazing. Cleanliness, location and atmosphere is excellent and exactly what I've been looking for. Great job Goodlife Nerang!

Fantastic experience: Just like to thank Izabel and Greg for helping me with a task in goodlife gym Nerang. Izabel went above and beyond helping me which is very much appreciated. Best gym I’ve trained at! Keep up the good work and fun bubbly personalities.

Fantastic experience: LOVE Nerang goodlife. Awesome facilities, friendly staff, great group fitness classes and a sauna. Goodlife Nerang has an awesome community vibe too.

Negative experience: It is with great dissatisfaction that I write here, I usually train at 5am 2 days ago I went to the Goodlife in Nerang and my card won't open the door. I went back today during business hours to try to understand what happened... Nothing was resolved, they didn't change my card, I don't know when I'll be able to use the gym at the only time I can go I asked if those days wouldn't be charged, the receptionist told me who can't do anything. What do you mean, does that mean I'm forced to pay for something I can't use?

Negative experience: They either switch the aircon off or have it on the weakest setting on the hottest days. It's like a sauna here in summer. Written multiple emails to management with no change or action taken.

Fantastic experience: Great classes!! Sauna too

Fantastic experience: Love this gym. Great facilities and equipment. Staff are friendly and helpful

Fantastic experience: The front desk staff are the catalyst to the amazing positive atmosphere that continues throughout the gym with a community that helps instead of judging

Fantastic experience: Very clean club, great atmosphere. Love the plants ❤️

Fantastic experience: Fantastic staff. Gym over three levels.

Positive experience: Great classes, Janet's step class is a great challenge. She makes it fun. Cindy's Sunday yoga is a great way to start your Sunday.

Fantastic experience: Called in yesterday to cancel my husbands membership as we are moving. The lady on the desk was very polite and helpful, had everything all taken care of quickly and was still super nice even though were leaving. Also, always been a great gym!

Negative experience: Won’t let me cancel

Negative experience: Awful

Fantastic experience: Great atmosphere and very helpful and suportive staff

Negative experience: In my experience it was disgusting. I went to this gym at Australia fair to ask for some information about the gym. because I was thinking to go and register at this gym later. I wanted just to make sure that it is good enough to register. I asked that I need some information about your gym. they said sure we can have a tour of the gym for you. I said okay. Then another guy wanted to show me the gym but he said we need your details, I said I'm not registering now, I'm just looking for the information about the gym. He said no problem but we need to enter some info into the computer about people visiting us. I said ok, he asked me y name the family name then my contact number. I said why do you want my contact number?!!!! I'm not registering just want information about your gym. He said this is our rule, so if you don't give us your phone number, you cannot have the tour. I said I didn't ask you for the tour, I asked you only for information about your gym. you offered me the tour and now you are forcing me to give you my mobile number, it is really disgusting. Anyway, I left there. I think the brain behind of this disgusting policy is very selfish also maybe they sell our information to other businesses. That's why so many businesse call you but you don't know them, so many businesses selling our contact details to other businesses. I totally dissapointed to go to this greedy gym.

Fantastic experience: Easy access, clean, nice vibe

Fantastic experience: Best Gym on the Coast, great place to train more so first thing in the morning.

Positive experience: オフィスのような建物で3階建てです。 地下は芝をひいて持て余した感じです。 エレベーターはありますが「えっジムに来てるのに乗るの⁉️」という圧が凄くて階段を使う羽目になります。大きいスタジオはティンバーて感じがいいです

Fantastic experience: When gyms were allowed to reopen after the 2020 Covid shutdown, my home gym was no longer running the Body Step classes I like. That's when I discovered Body Step at Goodlife Nerang. The instructor, Janet Goodman, has the greatest personality and makes fitness so much fun. Everyone is so friendly, I now have an awesome gym family. Great gym Get Outlook for Android

Fantastic experience: Amazing staff and 3 floors of equipment for all of your workout needs! Always clean and open 24/7.

Fantastic experience: Great place to work our with friendly staff and well maintained premises

Fantastic experience: Great place to train, classes are varied and instructors are really good. We used to go to F45 but much prefer Goodlife Nerang. Oh and there's heaps of parking which is a bonus

Fantastic experience: A great club, new equipment, cool & spacious, friendly staff. Thumbs up.

Positive experience: Goodlife Nerang is a great gym with awesome group fitness classes, easy parking and friendly staff. Bathrooms could be updated & a redecorate wouldn’t go amiss too!

Fantastic experience: Great gym great facilities good atmosphere never overly busy clean and well maintained

Fantastic experience: Staff are friendly and always there to help, great selection of equipment to use, quick response to any questions you may have

Fantastic experience: Great gym, plenty of equipment and a good overall environment

Fantastic experience: Not too busy, great facilities and group fitness options.

Fantastic experience: Staff are nice, equipment is excellent to use , facilities is clean, also a great bunch of members

Fantastic experience: Modern clean gym, staff are all friendly and PT Carolyn is awesome :)

Fantastic experience: Fantastic gym with tremendous staff that provide first class equipment and assistance in all facets of gym training, I cannot recommend this enough to anyone looking for a quality gym

Fantastic experience: Great gym with all the facilities. Enjoy the group fitness classes with good instructors. Classes are conducted in timely manner.

Fantastic experience: I just wanted to say how amazing Nerang GoodLife is.The staff feel like family,The instructors are so helpful and really friendly.Nerang gym is by far the best gym I have been to.I adore the staff a creche they are amazing.I have twin boys,and they love going there.The manager at Nerang is awesome.So good at his job and friendly and approachable.I give Nerang gym 10 out of 10.

Fantastic experience: Not crowd and access to equipment is great.

Positive experience: Reasonable gym for the price. There are definitely better gyms on the GC but having so many locations makes it handy. At peak times you may need to modify your workouts due to available equipment. Some of the more knowledgeable personal trainers have recently left but there are a few decent ones there.

Positive experience: Great place to work out and great value.

Fantastic experience: Friendly and caring staff. Open and warm environment to work out in.

Fantastic experience: The day you get barbells downstairs is the day world peace happens

Fantastic experience: Good gym with lovely reception staff and a variety of classes.

Positive experience: A bit older than some goodlifes and spread across 3 floors is a pain but happy to keep using.

Fantastic experience: Nice cosy gym and, a very friendly environment. Not too crowded, plenty of equipment and multiple rooms.

Fantastic experience: We just joined recently and we couldn’t be happier. Plenty of equipment, lots of classes to choose from and staff have been so friendly and helpful!

Fantastic experience: Great people ..

Fantastic experience: Very friendly gym, trainers are always friendly and helpful, front staff also very friendly, been training here 4 years with a PT, have had some amazing results, always feel welcome and like a family, have met and made some amazing friends, great club to be a part of.

Fantastic experience: lots of weights

Positive experience: Great gym. Just want my Hammer Strength pull over machine.

Fantastic experience: Love the fitness classes!!!

Fantastic experience: Awesome Gym

Negative experience: First time back at that club in over a year. The older lady at reception is just downright rude. Very disappointing

Fantastic experience: Great gym

Positive experience: Organised and good place !!

Fantastic experience: I joined a few months ago now and thoroughly enjoy the range of workouts Goodlife Nerang have to offer. The time of the classes fit in perfectly with school drop off. The classes are great! So many different styles to choose from which I'm making my way through! I like that there's always alternative options for fitness levels and limitations. The arena classes are a great bootcamp style and the music will have you pumping with motivation. The facilities are always clean and well maintained too. My children sometimes attend creche, which they both enjoy. The staff are very lovely and helpful.

Fantastic experience: Been to this gym twice while I'm on holiday down at the Gold coast... Def love the crache area and the team members are really friendly and approachable....

Fantastic experience: Great staff helpful , All members are good, always says hello to everyone.

Fantastic experience: Friendly staff, exercise psychologists v. Good

Fantastic experience: Perfect place to workout after 8pm

Positive experience: Decent gym. Nice staff. Terrible music.

Fantastic experience: Clean, welcoming gym with lots of ammenities! The gym is large (multilevelled) with plenty of space to workout and lots of equipment to choose from. The sauna is hard to beat. A special thanks to Greg Harris for his honesty and helpfulness. If you’re looking to join, ask to speak to him.

Negative experience: The tricep assisted machine has been out of order for more than a month. There was no access to water in the second floor for over a week. The water fountain on second floor wasn’t even screwed in properly. Only 1 mat available in the lower level. Cleaners not wearing masks when it’s mandatory (after hours). Half the staff price match and half don’t. Seems like it’s not allowed to be done unless they make up an excuse saying customer wanted to cancel. Really big spider dropped from the ceiling on second floor, maybe pest control is overdue?

Fantastic experience: Great gym. RPM class instructor was awesome! Motivating and attentive. Loved it.

Negative experience: We called nerang goodlife during the week to book child minding for Saturday (today) 10am but when we turned up the receptionist said child minding isn't open today. We said we booked it though over the phone. Again the receptionist today said and it's not open and didn't care and didn't even apologise. Vrry unprofessional and uncaring attitude. Very inconvenient as we planned our morning with our child.

Fantastic experience: Cleanest goodlife.

Fantastic experience: Great layout and equipment range

Fantastic experience: Fantastic place

Negative experience: There is only half the equipment in use during covid (full price membership) and the PTs take up floor room in front of equipment, making hard to even access the items not in use. Classes are great, cleaning equipment well supplied. Be aware of hidden charges for things you don't even use and always pushing you to get others to join.

Fantastic experience: I attended an RPM class today as a casual member while on holidays and was so impressed with all staff and facilities. From the first phone call enquiring about a casual class to coming to the gym, all staff were so helpful and friendly. Thanks Goodlife Nerang for a great workout and making me feel so welcome.

Positive experience: I go for the classes which is great! Lots of classes at different times. Customer service is wonderful. Can always find the equipment you're wanting 90% of the time. Was a little sad that they closed down the ladies only room but the functional room always has lots of space. I love the different rooms. Shout out to Esther's classes and the other trainers too, who are really motivating.

Fantastic experience: Friendly and helpful staff, amenities and gym gear is kept clean. A good range of different machines and free weights. Not overly busy during the day no waiting required for equipment.

Fantastic experience: Will sweat here again

Positive experience: Only wish there were power points in the ladies for hair styling tools! Otherwise gym is superb

Fantastic experience: Love the staff especially my PT Rae and my lovely pump instructor Bel

Negative experience: Where to start? PTs occupy more space than necessary and usually more than one piece of equipment during peak hours. Contracts that are way too long and expensive to get out of. Poorly maintained equipment and messy, which brings me to the equipment it self. I was sold the membership on hammer strength and life fitness equipment but they ended up buying some of the worse cheap machines I have ever used. If you do your research Goodlife clubs are owned by a investment fund and they aren’t interested in your well being which is obvious. Hunt around, there are much better gyms out there with friendly staff, short contracts with easy exits. And if I had to listen to the thrush ad one more time ?! Talk about double dipping. They sell advertising in their gyms and blast it to paying members. Don’t we pay to remove ads? That’s the system right?

Fantastic experience: Place to be work out ...signed up for arena fitness and group classes... Love love it

Fantastic experience: Great place to get fit and the staff care about you

Fantastic experience: Nice and clean and cool

Fantastic experience: Love the place, great staff and members.

Fantastic experience: Always feel welcomed, always clean and tidy. Also lots of variety with equipment and group fitness

Fantastic experience: Friendly staff great gym

Fantastic experience: A great training space. 3 floors with equipment, studio, stretching areas. Lots of space, I like that it doesnt feel crowded. Best thing is that group classes run all day, you can definitely find the one that fits you. The studio area is huge, bright and airy. New room for spin class is amazing. Love the new bicycles - very easy to use. I am very happy I signed up. The price for membership is better than any other gym I inquired with. Definitely recommend.

Negative experience: I signed up for the 5 days free voucher as soon as i pressed submit. I was emailed once, texted twice and then rang by a very pushy salesperson. Its been 3 more days, i have had 2 more emails, 3 texts from random business & she has called me again! I wont be signing up and will do my best to remove my number and email from this money hungry company! SO pushy!

Fantastic experience: Love the coffee next door @kooco

Positive experience: Love this gym, everyone is so friendly plus the gym itself is great

Fantastic experience: VERY GOOD THANKS

Fantastic experience: Great gym, Huuuuuge cardio floor, super friendly staff. all the services you could ask for from a gym

Negative experience: the change rooms are poor.... only 2 of tge 5 showers have even remotely sufficient water pressure, soap is vonstantly out, half tge lockers hav broken locks and tge air con is set so warm that you sweat even under a cold shower

Negative experience: Cancelled my membership because my company got work in Dubai for 2months, and I had to go over and supervise. I rang them and told them that I wanted to cancel they said not a problem, they said that I just had to email them with what was going on, so I did. Then 1 month later I get debt collectors calling me I said what good life had told me and even forwarded over the email I sent them. They said not a problem all sorted then today I get a call saying that if the full amount of 330 is not paid in 14 days it's going on my credit rating. These guys are a bunch of lying useless retards. I will pay because I don't want my credit rating tarnished by a bunch of losers and could not be bothered fighting over 300 bux but there are way better gyms out there people I suggest go elsewhere.

Negative experience: Once you have signed up, they won’t care. And be sure that you ask many questions about the conditions of taking and cancelling the membership, they would always leave you with arbitrary remarks which sound good but are actually a tactic to fool you. It’s more like the car sales people. The gym I signed up, I enjoyed a particular workout area. After a few weeks I realised they had replaced the equipment there with old equipment that actually creaked. Was torn and was in bad condition. When I wanted to cancel as a result of this, the exit fee was more than $130.

Negative experience: I was talked into signing up a year long membership but was never given a contract with written terms and conditions. My type of membership was even chosen for me without my knowledge. I was signed up for an unnecessarily most expensive membership (eg. I live near only one goodlife gym and theres no other goodlife gyms near my area, yet they signed me up for the membership that gives me access to all goodlife gym nation wide. Did I ever need it? Hell no!!! But they didn’t care to tell me why it’s so high. I found out it on my own and confronted them, haha they never replied.) Then mysterious amount of money got taken on top of my fortnightly payment with no explanation. I asked them and they just simply said it’s part of their policy. My card got lost, they couldn’t do direct debit so they charged extra $10. And then another $10 randomly with no reason. I introduced friends to sign up with them. They got into the same situation. We are all canceling our memberships. But hey they told us we need to give them one month notice. Yeah right as if we were real estate agency or something. Shame on you Goodlife!!! Dodgy people!!

Negative experience: Highly rude staff at Goodlife Nerang! Don’t provide important information like billing and hidden charges. They had my credit card details incorrect so my initial payment got bounced back. I asked the manager and she said it was all fixed. Again my next two payments got bounced back. They apparently sent me emails to an account that I gave which I usually don’t check. Kept on charging $10 penalty for multiple weeks. The staff was looking so unaware of my concerns as if I was talking jibberish! Said maybe I gave them wrong credit card details or my account didn’t have enough funds. Ridiculous. Worst gym. Shame on you good life.

Negative experience: Absolutely horrible place, staff are dishonest and shady as they come. Once you’re signed up, they don’t give a F! STAY FAR AWAY FROM THIS GYM! Do not let these people scam you, they act all nice but they are money hungry rats! OH and they will SPAM call you until you block the number….

Fantastic experience: Frendly staff great classes and wonderful staff in the creche

Negative experience: Rip off merchants. Read the small print before signing up with Goodlife Nerang, they've screwed me multiple times totalling to hundreds. Highly recommend looking elsewhere for a gym. High-pressure sales and contract driven to serve their own interest first as part of their business philosophy. Try to look elsewhere unless you enjoy your bank account getting a workout instead of you and your Goodlife turns into not such a Goodlife. Oh and don't walk into the change rooms....