Information about Derrimut 24:7 Gym - Newcomb
Opening hours
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Our comment from FitFit Australia about Derrimut 24:7 Gym - Newcomb:
Derrimut 24:7 Gym - Newcomb is an expansive facility located in Geelong, Australia, offering an impressive variety of equipment and a welcoming atmosphere. Most users appreciate the huge space and great selection of machines, making it a suitable choice for all fitness levels. Members frequently mention the friendly and helpful staff, creating a supportive community for gym-goers.
While the gym boasts notable features, such as a separate women's area, functional training spaces, and newer equipment, there are several areas for improvement that users have pointed out. Some reviews highlight persistent issues with cleanliness and maintenance, with many stating that the gym can often feel dirty and hot due to ineffective air conditioning. A common complaint is the lack of attention to gym etiquette, particularly regarding equipment not being put away.
Despite these challenges, many members feel a strong attachment to the gym and appreciate its affordable membership prices. The gym's facilities, such as a sauna and rock climbing wall, are also well-received by users. Overall, while there are some pressing issues to be addressed, Derrimut 24:7 Gym - Newcomb continues to be a popular choice for those seeking a comprehensive fitness experience.
Services, Machines and Guided Classes
Derrimut 24:7 Gym - Newcomb: Opinions
Negative experience: It is always so hot in the gym with fans that aren’t turned on and no ac. Weights are never put away and if you go on the floor in functional area you will get covered in dirt. No staff ever on the floor to make sure there’s no tripping hazards. These things are such a shame because apart from that it is a fantastic gym.
Negative experience: 90 percent of a orientation that go here are more interested how the shape of behind looks than actually doing any exercise. Each year the tights move further and further closer to covering the face. The gym itself is about as clean as a public toilet. Staff to busy checking ticktok instagram Facebook and all the other crap they do on the phone. Give it a few years and the equipment will be as dated as a sticky date pudding
Negative experience: Derrimut gym Newcomb has decent equipment but that's about it,the gym is pretty dirty most of the time,fans on the wall hardly work,was told if they turned them on that they would probably trip the power,it's always hot in the gym and uncomfortable to train in.the air con hasn't worked apparently since COVID which I think is such poor management of a gym this size and the amount of people coming in and out everyday,the high ups should be disgusted in themselves to not have had the air con fixed.disrespectful to all members.corio derrimuts is how a gym should be,clean as and nice cool air con throughout the place making it comfortable to train.derrimut gym Newcomb needs to sort the place and management out asap.
Negative experience: The girl behind the reception is so rude. The gym is absolutely filthy. Theres too many gyms out there now that are clean and have competitive prices.
Positive experience: Decent layout. Did like the fact that they had a safety squat bar and a trap bar, something the Corio gym doesn't have. Showers were spacious but need a bench or another hook to hang stuff. Also need to run the fans or have better aircon circulating in the squad rack area and cardio area. It was only about 22 outside, felt like 32 inside.
Fantastic experience: I've been a dedicated member of this gym since its opening, and it has become like a second home to me. Even though I've recently moved to Armstrong Creek, I continue to make the journey to Newcomb because of the exceptional experience and sense of community it offers. P.S. I would love to see the return of group classes, or at the very least, have access to the group room for my own HIIT sessions
Negative experience: I'm not a clean freak but Newcomb is very dirty, I read another review from a year ago with pics, nothing's changed. The functional area has fake grass and if you kneel on it all the dirt and grub gets all over your nice clean clothes, today there were ciggy butts and rubbish on the floor, so disgusting. Machines are really dusty, never routinely wiped down, floor space underneath and around machines are filthy especially at the end of the treadmills in the ladies only area, wall fans are caked with dust, walls are covered in dust and spider webs, its not healthy!! I've been going all 2024 and tried to not let it bother me but I can't do it anymore, disappointed much. Routine vacuuming, mopping, and wiping down is all it takes to level up!
Fantastic experience: Perfect place and good atmosphere.
Fantastic experience: Been looking for a decent gym in years and finally I found it! Excellent clean and modern with great music and high quality gym machines throughout. Price for annual membership is much more affordable than other competitors. They also have a separate women’s gym with all the equipment you need, sauna and great classes. Friendly staff and they also sell food and apparel.
Fantastic experience: Its good gym however mirror are soo dirty it would be great if lads could take pictures of sexy body transformation. Otherwise everything is good let’s see if glass gets someone’s attention.
Fantastic experience: Great gym. Very large with heaps of equipment; including boxing ring and female only section.
Positive experience: I love the reformer pilates classes. Bookings are only available 2 days prior, so they need to be on top of my bookings. Love the gym equipment and its vibe.
Fantastic experience: Best value gym I have ever seen. Huge space, great people, love it
Fantastic experience: Probably the biggest gym I’ve been to. Staffed 24/7 as well and offers lots of amenities for a good price. Highly recommend
Negative experience: Plenty equipment to meet everyone’s goals. Relatively friendly Gym staff should get and mingle instead of hiding behind the counter. Toilets are probably the cleanest place in the whole gym….it’s very grotty! I’ve only seen one cleaner!
Positive experience: I do really enjoy this gym, there’s plenty of equipment to use and staff are very friendly! But the lack of air conditioning is quite a let down and makes it generally uncomfortable, and unbearable to workout on hot days
Positive experience: toilets and showers filthy
Positive experience: They have a small climbing wall which is nice
Fantastic experience: Prime value for money- I’m currently paying $3.81/wk. This Derrimut may not have the basketball court and pools etc, but the staff are incredible and Ive forgotten my AirPods out in the open for half a day and no one stole them and you can make eye contact with people without worrying about getting in a fight. It gets busy but I rate this place
Negative experience: Good gym equipment. No air conditioning in building shame in summer it’s ridiculously hot
Positive experience: In terms of Variety and amount of equipment you can not beat Derrimuts. There is Multiple of every machine so you are rarely waiting. Very impressive to see. However I do find the Cleanliness of bathrooms pretty poor And to not have the Dumbbell rack in order is strange. Given there is a 20 dollar casual fee and an employee there 24/7, You don’t pay for organization nor cleanliness.
Positive experience: Great facilities great gym.
Fantastic experience: Great place first day back into the gym in 3 plus years
Negative experience: Plenty of equipment, no one puts anything away, dumbbells scattered through out the gym. Worst of all is the level of cleanliness, it’s a joke. The floor area is rarely cleaned, hair and rubbish throughout the gym.
Fantastic experience: Great gym. Plenty of instruments.
Positive experience: Pretty good gym Nice women's area Usually quite clean Let down by rude staff, the afternoon guy is quite blunt and ignores you
Fantastic experience: Got everything you need
Fantastic experience: This place is a vibe, great gym, great equipment highly recommend .
Thanks for your awesome feedback!
Negative experience: Over 6 months without a set of scales to weigh in Not good enough and so many members have requested many times. 1/10 The place needs a good clean too look at the picture of the rower taken today 25/06/23 . Derrimut, you put posters up asking for the review so here it is
Morning Damien, We apologise for the experience you had on 25/06/23, our clean team has been notified and we hope to have the standard of cleanliness raised, and the issue rectified In terms of the lack of scales, as you mentioned you are not the only one waiting for the scales to return, and we are working with HO to get something as soon as possible. Please keep in mind that the scales have been gone for 4 months, not 6 like you mentioned. Thank you for your feedback, D247 Gym Newcomb.
Fantastic experience: Rock climbing wall is fun, left my climbing shoes so couldn't climb properly but that was great! Sauna is very fancy too with colours inside, love it! Boxing area is cool too:) Shame group classes here aren't running at the moment though you can use the room still Also fantastic it's just across another venue that has a swimming pool to go after the gym ! Ladies room is cosy for more privacy and less people:)
Thank you for the fantastic Google review! We appreciate your kind words and are thrilled that you had a positive experience in our gym. Our company works hard to provide as many great facilities as we can, We look forward to seeing you again in the future
Negative experience: The WORST gym culture I have ever been to, there is so much disrespect to the brand it’s honestly atrocious 1 star for cardio equipment and another for the weights/ machine area. More than 3/4 of people who walk in the door don’t bring a towel, I have seen many many people not even wipe their equipment, with a state that was massively locked down this is crazy. Not one sign saying bring a towel anywhere. I asked a staff member and she said it was in the T&C’s.. You can go in at any time of the day and a lot of the machines are loaded or practically fully loaded, again no signs to say put your weights back. If I could upload photos of (right now) 1pm 2/5/23 you’d be able to see what I mean For such a massive brand name the managers/ owners don’t care about the state of the gym or the gym etiquette, but obviously this is ‘normal’.
Negative experience: Worst bench service and at the time u leave the gym they says you have to pay for the next 30 days period even though when we ask if their is any cancellations fee , they says like no cancellation fee you can quick the gym at any time but now they are not upto what they have said in the beginning. They looted my money up for 2 months
Hi Lokesh, Thank you for your feedback. We can confirm that we do require a 30 day notice period to cancel your Direct Debit account with us. In that 30 day window, your normal payments will still occur. On the plus side you can still use the facility during this time. If you are not in a lock in contract, there is no cancellation fee. Hope this information helps. Please feel free to reach out if you need further assistance on (03) 5248 1060 Newcomb team.
Positive experience: Love the equipment, wish they would put arm machines chest machines and other body equipment together. Music is offensive nobody wants to listen to racist misogynist songs while working out. Get with the times.
Fantastic experience: Great selection of gym equipment. Reasonable pricing.
Fantastic experience: Massive gym, friendly staff and clean as. Just don't try and get a squat rack at about 5:30pm or you're in for a bad time. Also wish that the rock climbing wall would get reset occasionally but those are tiny gripes. Will definitely be back in the winter.
We’re very happy to hear about your positive experience with our staff and gym, our cleaners work very hard to keep the place tidy we appreciate your feedback about the rock-climbing wall and will look into seeing if it can change. We look forward to welcoming you back in winter but your welcome back anytime!
Negative experience: Very rude customer service!!
Dear Elias, We're sorry to hear that your experience with our business did not meet your expectations. We take all feedback seriously, and we appreciate you taking the time to let us know about your concerns. We would like to make things right and ensure that you are satisfied with our gym and our customer service. Please contact us directly at [email protected] so we can discuss the issue further and find a solution that meets your needs. We are committed to improving our business and providing the best possible experience for our customers. Kind Regards, team Derrimut Newcomb.
Fantastic experience: Best gym in the world
Fantastic experience: This gym is sick. I honestly felt like a kid in a candy store.
Negative experience: From what I understand a review is your opinion. My opinion from my observation is some staff deliver poor service.
Negative experience: poor service
Negative experience: Todd one of the staff was rude and obnoxious towards myself and my son . I’ve been a member at derrimuts for years and for the best part rhe staff are amazing. Today I came in to view one of my clients in the group fitness room. I was told I couldn’t have Kye in the gym because he was under 14 despite not being in the gym And only the group fitness room. My sons, accompanied me into the gym a dozen other times with no issues and further to this has had no issues going into other gyms whilst accompanied by myself . I have my own gym and my son has been surrounded in the gym environment his whole life. Deeply disappointed at the way this was handle today and how I was rudely spoken too. As my membership is paid in full and was on sale when I bought it I can’t cancel it now suspend it or even transfer it . Moving forward, as long as Todd is a manager at Newcomb I’ll never step foot into that gym again and will be in contact with Nic the owner to forward a customer complaint .
Hi Lisa, Thank you for providing feedback on your experience at our Newcomb facility. We have looked into the matter and unfortunately, our camera footage does not support your statements. It is stated in our entry requirements that we do not allow children under the age of 14 inside our facilities. Supervision is not the issue. Our policies ensure best safety practices for all patrons of Derrimut 24:7. Please note, we also stand against bullying in all its forms. This includes but is not limited to social media platforms. We appreciate your concern and ask that you consider the implications of ‘naming and shaming’ staff members who are acting according to our safety policies. Thank you, Derrimut 24:7 Gym.
Fantastic experience: Awesome gym! Always clean, great range of machines and a great vibe.
Fantastic experience: The best gym I've ever been to. More Cardio and strength machines than you can poke a stick at. Only thing it could possibly improve on is providing some chalk in the Olympic barbell/plate area but maybe I just couldn't find it.
Fantastic experience: Good customer service people & gym is massive big
Hi Obaid, Thanks for taking the time to leave us a review. We are so happy to hear about your positive experience at our gym! Kind Regards, Team Derrimut247
Fantastic experience: The Derrimut in Newcomb Is super clean, plenty of equipment available, huge floor space, and a pretty relaxed atmosphere too
Hi Kieren, Thanks for taking the time to leave us a review. We are so happy to hear about your positive experience at our gym! Kind Regards, Team Derrimut247
Negative experience: the way I was spoken to on the phone when asking about a query was absolutely disgusting and the prices are absolutely ridiculous.
Positive experience: Great facilities but the casual rate has been jacked up to $15 per entry. Don't go often enough to justify a membership but did like to option to go when I wanted. Probably won't bother anymore.
Hi Kay, Thanks for taking the time to leave us a review, we appreciate your feedback. Kind Regards, Team Derrimut247
Negative experience: Rude staff here. Would give zero stars to be honest. Go train elsewhere if you wanted to be treated with respect.
Hi Tash, Thanks for taking the time to leave us a review. We appreciate your feedback and we apologise for your experience. We will look into this further. Kind Regards, Team Derrimut247
Positive experience: Great gym
Positive experience: Nice and clean, once I found the stuff I needed was ok
Fantastic experience: Good and inexpensive
Fantastic experience: Stunning gym facility, fantastic equipments well maintained. Check out the sona
Positive experience: The gym space and equipment is good My complaint are most of the users. Not all.but alot of the people here are not mindful of others or they just don't care. Often ppl just sitting on a machine for the longest time playing on there phones Plz let the genuine gym ppl get on with it, Go home n play with ur phone
Fantastic experience: Spacious gym, complete amenities, friendly staff
Fantastic experience: Alot of equipment. A ring. Georgeous women. Great deals on memberships. The cheapest gym with the most people and equipment. U cant beat that.
Fantastic experience: Big Gym with a wide range of clean equipment and friendly Staff and clients makes it great.
Fantastic experience: Huge space, loads of equipment, clean.
Fantastic experience: Came here for a casual session while visiting from W.A. Biggest, cleanest and most well equipped gym I've been to. Staff were friendly and more than helpful. Any chances of opening in W.A?
Fantastic experience: Heaps of brand new equipment, great facility since its been revamped recently.
Fantastic experience: Awesome gym (Newcomb) Friendly staff. Completely refurbished from top to bottom, everything brand new, including all gym equipment. Generally lots of parking.
Fantastic experience: Incredible gym! Dropped in for a casual visit and was blown away. A great amount of space with a huge array of equipment. The staff were really lovely and helpful. Will be coming back for sure.
Fantastic experience: Best gym ever- spacious, clean, and actually open 24/7 unlike other gyms who claim you can go anytime. Always staffed, oh and the staff is super helpful, polite and always greet you with a smile. I love working out here!
Fantastic experience: The gym is gigantic!!! Lots of space and tons of equipment!!! The staff is good and the people are really very nice!!! There is a friendly environment and the place has a certain vibe that keeps you going and attracts you towards it!!! Would recommend everyone and the prices are way lower than other gyms!!!
Fantastic experience: Like a brand new gym. Staff are great and place is very clean and tidy
Fantastic experience: Excellent gym with plenty of machines and lots of space. As a new member, it would be beneficial to have some sort of a map of the equipments, perhaps with different zones (chest, legs etc) as the place is just massive.
Fantastic experience: The new newcomb facitly is AMAAAAZING!
Fantastic experience: New upgrades are great!
Fantastic experience: I was visiting town for a while and came here a few times with a casual pass, HUGE gym, heaps of equipment and lots of space which is always appreciated, had all the equipment i needed and staff were nice. Little bit out of town but really depends where you're coming from.
Fantastic experience: Best gym in Geelong
Negative experience: Going to close my account due to sudden major price rise in 2020. I signed a lifetime contract for roughly $13.70 (plus 3 monthly direct debit fee passed on to clients) this price rise also includes the people who work there to provide the best service. So head office, I think you will loose many customers over this. How did I sign a "lifetime set fee contract" to be unwilliningly signed up to a new $20 contract. I will be looking elsewhere. Many places close to me other than derrimits.
Hi Stephanie, We have never offered a "lifetime set fee contract." We only offer 12 month minimum contracts via direct debit or a no contract, where you can cancel anytime. Regards, Team Derrimut247
Fantastic experience: Great gym. So much bigger now
Fantastic experience: We live in Sydney, so when we visit Geelong the $10 casual entry is a great option for us. Good range of equipment, usually very quiet.
Fantastic experience: You won't get that much bigger gym with the best price
Fantastic experience: I go here every day and I love how welcoming and friendly it is.
Fantastic experience: Can't beat this gym has everything
Fantastic experience: Lots of space and people at reception are good
Fantastic experience: Great gym, absolutely massive.
Fantastic experience:
Fantastic experience: Good gym, staff are all friendly and professional. This gym does a good job catering for all levels of health and fitness. The range of supplements is also pretty impressive given the space.
Positive experience: Good to go at certain times can use some upgrade in the toilet shower area can get over crowded but staff are helpful to provide additional assistance
Positive experience: Great prices but full of your usual arrogant gym junkies. Also people here just put the weights back wherever they want.
Fantastic experience: Been going to Derrimut gyms for years now. Great gyms, great value, can't really say more than that!
Fantastic experience: Have had a great experience with this gym, the staff are super helpful and friendly. thanks guys
Positive experience: Where muscles get bigger.
Positive experience: Great gym - cheap, lots of equipment and friendly staff. However, out of all the gyms I have been to, there has been a noticeable lower level of gym etiquette, such as, weights are usually left racked.
Fantastic experience: Amazing 24/7 Gym, great equipment, friendly helpful staff.
Fantastic experience: That's a huge gym with all kind of machines. It also have UFC ring and all other crossfit stuff which is used to learn for UFC. You can get all kind of machines for exercise.
Fantastic experience: With a large variety of equipment on hand, very affordable and manned 24/7 - Can't complain.
Fantastic experience: Cheap and full of friendly roid heads
Fantastic experience: Affordable and good service even at the daily rate better than most 24 hour
Negative experience: Agree the gym is way too hot. No point trying to do cardio as it's like a sauna. New fans don't do anything to cardio area and air con just doesn't work despite complaints all summer.
Fantastic experience: Rad!
Negative experience: WAY TOO HOT! This gym is great, large variety of equipment, large amount of space. Generally a great place if you avoid peak times, but...they don’t turn the air conditioning on high enough (or even on at all some days). This gym opens a single door near the squat racks, tucked as far away from the cardio section as you can get, and you can’t feel the A/C even when you’ve just walked in. It’s almost impossible to do cardio due to the heat, and I find even lifting weights a struggle if I’m not stationed near the open door. I have a membership here, but won’t be renewing solely because of the gym temp. in the summer. If they turned up the A/C, I’d definitely renew.
Positive experience: Great value, $5 casual visit!
Fantastic experience: Always a friendly vibe and extremely clean, also good shower facilities.
Positive experience: Good centre, friendly
Positive experience: Great spacious gym with good quality equipment and layout. The atmosphere is motivating and the facilities always clean. Staff very friendly and helpful also.
Positive experience: Small but useful
Fantastic experience: Aesome gym. Great facilities. Great friendly staff
Positive experience: Good gym overall but whoever bought the treadmills definitely didn't try befor they bought. (Small control buttons, hard to switch from running to walking ). The place could do with some better maitenance though (floors and equipment )
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