Goodlife Health Clubs Indooroopilly

Fantastic experience: Ever since I joined Goodlife October 3, I had been unable to log into the website account despite multiple attempts from staff to help me. That was until I met the manager of Goodlife Indooroopilly Daniel Simcox. Despite the fact that Indooroopilly wasn’t my home club, he was ever helpful, offering his effort and time which crossed over a few days to make sure I was able to get into the website. Daniel helped me reset my account to a new email which meant he had to contact someone in the admin to do that, and he reached back to me twice over phone and email, to make sure I was successful. If I could switch club membership to Indooroopilly, I would do so in a heartbeat. Sadly, it can’t be done, but… I made sure my husband was signed up with Goodlife Indooroopilly! Being a member in Goodlife Indooroopilly under Daniel Simcox’s care means you’ll really have a good life. Thank you Daniel… for your help, your warm smiles and your positivity! I feel so grateful that I can now access the website and book my classes, which makes life good. Awesome gym, awesome equipment, awesome manager and staff!

Fantastic experience: Nice people there

Fantastic experience: Modern, clean environment and excellent group classes

Fantastic experience: The equipment and environment are great, the whole place is clean, and the courses are amazing. After visiting, my husband and I immediately decided to join the membership here instead of choosing a closer one. Thank you to all the staff here for giving us a very comfortable environment to exercise.

Fantastic experience: Great gym, very clean facilities and the team were always able to help. They have been flexible with us and we are recommending them to all of our friends.

Fantastic experience: Jim is awesome. I'm enjoying getting stronger and healthier from working with him. Thanks Jim!

Negative experience: Look, it’s not a bad gym. It’s clean, it’s modern, and it’s a good variety of equipment for every level of fitness. But as far as customer service goes, I think you’d get a Higher level of service at KFC on Tuesday at Redbank Plains.. there’s two young guys at the front reception in the afternoons and they honestly look miserable. Surely it’s not hard to crack a smile given given your receptionist. They look so sad. The ironic thing is the gym is called Goodlife

Fantastic experience: Amazing classes - great instructors and friendly participants!

Positive experience: I got a membership with my girlfriend and both of us are really happy with it. The pilates classes are really good, the instructors are so friendly and kind. However one of the reasons that I don't give 5 star is because of the behaviour of some of the members and the gym doesn't have or enforce any policies regarding common sense or basic courtesy with time spent on any one piece of equipment. The gym SHOULD have some rules like "Do not hog the equipment." Regularly, members do their exercise and then stay on their phone or chat with their mates around for ages, holding the equipment. When you want to use the equipment, they say "I am using." But, they're sitting on the equipment on their phone or chatting. This is really frustrating for anyone who wants to actually do exercise within a normal time frame.

Positive experience: Mag grip. It’s been long enough literally every gym ever has them except for you guys…

Fantastic experience: This Place is nice?

Fantastic experience: Great gym. Equipment is all new. Club manager is receptive to member feedback. Staff are great. Would recommend.

Fantastic experience: Always friendly, clean, and with a good range of machines. Can't compare price against other good life's as it's the same. Parking can be a pain sometimes as it depends entirely on the other customers in Indro shops. Those water bubblers though, they are constantly broken or malfunctioning somehow :(

Negative experience: They don't really care if their members don't show up or attend the gym for over two months, as long as they continue to take money from them. No one care !!!

Fantastic experience: Been a member of Goodlife for over 15 years … Indro is my favourite so far …. So many classes, so much space , so convenient and great value for money . Thank you

Fantastic experience: Love my membership which allows me to use all the locations. Each one of them has been fantastic - welcoming, good range of classes and clean. Particularly love indro and my Sunday pump class with Alexis.

Negative experience: Refer to complaint made via your website

Fantastic experience: I love all of the group fitness classes and how there is something for everyone. Staff are friendly too so it’s a very welcoming place!!

Fantastic experience: Management is very understanding and all-round awesome.

Negative experience: DISGUSTING! No adherence / enforcement to the most basic hygiene standards. About 50% of gym attendees - NO TOWELS / NO WIPING DOWN OF EQUIPMENT!! RELEASE ME FROM MY CONTRACT PLEASE!!!!

Fantastic experience: Just love my visits two or three times a week, mainly for the cycling classes which are great exercise for 70s plus. The instructors are all very good, especially Leesa whose ability to remember everyone's names is impressive.

Negative experience: More of a coworking space for personal trainers than a gym. Good luck finding any equipment when personal trainers have people doing sit-ups and planks in the squat racks while using benches as a place to rest their iPad.

Positive experience: I found this gym to be well played out and very clean , I just hope it stays this way given it’s a newer gym

Fantastic experience: Knowledgeable and friendly staff

Fantastic experience: Goodlife Health Clubs Indooroopilly is the place where offers great programs such as yoga etc and a variety of gym facilities to improve my health efficiently.

Negative experience: In theory, this gym should be 5 stars. Great equipment, great facilities, convenient location. Unfortunately, the staff and overall regulation of the gym makes it completely not worth while to be apart of. The staff are never engaging and give off a rude sense of pride as though they think they're above the gym and the people who are apart of it, this goes for a lot of the workers, including people who i've been lead to believe are managers. The cleaners at the gym are atrocious and cannot keep a decent level of cleanliness in the sauna, lockers or toilets. Lastly, there is no effort to try and have a comfortable amount of people in the gym. At peak time there are generally lines of people waiting for one of the 4 cable machines available. Not to mention people using cameras in the locker room where people are supposed to feel comfortable getting changed. Young high schoolers disrespecting equipment and paying no mind to other people in the gym trying to actually workout, instead of having a social gathering. This gym is only 2 years old, and the same could be said for the staff. Goodlife as a company needs to do some serious inspections of this gym and bring it to a level of decency where people actually want to go workout out of pleasure, instead of convenience.

Fantastic experience: Love the team and facilities!

Negative experience: Being genuinely interested in switching gyms and going ahead and organising a trial at Goodlife Indooroopilly, I was unfortunately completely taken aback by the lack of professionalism, care and manners I was initially greeted with by the reception female worker. It would be wise to remember you are at a JOB, not a social club or event. Not a greeting, nor a second look of care, meanwhile completely maintaining a joyful animated chat with some friends. Despite the extensive equipment and convenience, this complete absence of care or professionalism from the female worker was more than enough to already put me off. Thankfully, after asking to speak with Josh, he helped introduce me to the gym and equipment without any pressure. Though the teams complete lack of professionalism is more than enough to put me off for good.

Negative experience: This place is always packed. The gym is always a mess with equipment everywhere. The girls at the front desk closed the till 10 mins early and refused to sell me a drink - even when I had exact coinage. There is also a 30 min limit on treadmills, which can not be overridden. Kenny is great, though.

Fantastic experience: A wide range of machines and stations but it is usually busy so it's not always easy to get to a particular machine. The gym is well ventilated and the climate control is better than other gyms I have been a member of. The space is excellent and the high ceilings and lighting gives a feeling of space even when using machines that are closely bunched.

Positive experience: Goodlife Indooroopilly offers great classes, good instructors and a positive atmosphere. Big gym area with all the equipment. Having 24 hr access is helpful. Ample parking, easy access.

Negative experience: The attitude of the staff was the worst. I went for free trial, but after I filled out the form, she didn't guide me and immediately went back to the staff room without saying anything, so I didn't know what to do. She was too unkind and rude. Even though I was speaking English, she asked me "What language do you speak?" I can still understand the question "What is your native language?" but it's too rude. I felt very uncomfortable and lost all interest in joining.

Negative experience: When my membership almost expired I called GL and told them that I will not be renewing my membership and this was communicated very clearly with one of the staff. After 3 months I realised that they were still deducting weekly from my account…. So I called them today and they agreed to “cancel my account” but they will NOT REFUND my money! Very disappointed with their service!

Negative experience: I am deeply concerned about the recent incident involving, a staff member at GoodLife Indooroopilly, and an underage boy. This staff members inappropriate behaviour, which included physical contact and derogatory name-calling, is unacceptable. Parents should be cautious about sending their children to this gym, as this incident raises serious concerns about child safety and staff behaviour. The gym's management must thoroughly investigate and take appropriate action to ensure the well-being of all members, particularly children. This type of behaviour should never be tolerated.

Negative experience: Badly maintained club. Always dirty toilets, toilet paper is on the floor, broken seats , human hair . Doesnt look like a health club at all Staff doesnt care much as well unfortunately

Fantastic experience: Great gym. Good layout for weights workout and/or floor work. Fantastic group exercise classes for everyone. Fee's are $8 less per week than my previous gym. Very happy

Negative experience: I do not usually write reviews but after thinking for months now l have to. I had a terrible experience at this gym. They initially lured me in with promises of opportunities and a 10-day free trial, but things took a turn for the worse. On the second day, I decided not to continue, for some personal reason but the staff pressured me and indirectly criticized my decision. They deducted money from my account on the second day of the free trial. Despite numerous going to the gym, calls and emails, I received no fruitful response until the issue was finally resolved after a long delay (mostly 20-25 days or even more I do not remember). The guy's behavior (I will not mention the name) left me extremely sad. Beware of this gym's deceptive practices and poor customer service. I am not saying that all the staff are bad there were others who seemed okay.

Negative experience: Be VERY carefull with the contracts with Goodlife! Giving a months notice after you've waited the whole year to get rid of the membership is a joke. Is the unflexible rules just an Australian thing in all gyms I of course dont know, but seems unreasonable. Especially when I signed up being promissed all the classes in the world and realistically its all just a bunch of lies. You have classes to suit a 9-5 job for mornings the rest is reformers so better pay up more! Conclusion is a massive regret of ever signing up.

Negative experience: Way to overcrowded never able to get in a good workout

Negative experience: I’ve been coming since it first opened, at first it was great however over the months they kept bringing in more members which is fine but they haven’t stopped! This gym is way too overcrowded making it hard to get a decent workout in 80% of the time. They don’t stop bringing in new members, and overall just a bad experience. On top of that, the saunas are small and always overcrowded. Always A lot of inconsiderate kids to add to their packed gym. -5/5 definitely wouldn’t recommend.

Negative experience: Rude experience with the manager, the gym is always extremely packed with long waits for machines

Fantastic experience: Great gym actually, clean and very good service, I really liked.

Negative experience: Poorly maintained gym, the assisted chin machine has been broken for months now. Trainee PTs occupying the machines chatting and playing on their phones. Hard to get a machine even on a Sunday. I’m going to get a membership elsewhere.

Fantastic experience: Les Mills Core is a great class. Sharon, the instructor, is absolutely wonderful, very professional, focused on every single person. I highly recommend the class and I wish the gym could fit more Core classes in the weekly timetable.

Fantastic experience: Excellent Gym experience with lots of other Gym enthusiasts and equipment and the staff are friendly and helpful

Negative experience: Very disapponting service. Had membership transfer and card was never activate. Came to centre in upper mt gravatt only to know card was never registered. Made me waste so much time and 2wks payment taken off with no access. Called centre to complain 3times, wrote email 3 times no replies. With calls is always manager is vacant and will give call next week which again whole week past not a call or email which had been asked to leave if calls not attended. Very disappointing and lazy, poor service from such leading gym business.

Negative experience: Disappointing... Rude staff at front desk. Waited ten minutes for them to check my membership. Been a member for 30 years in SA. No apology. Just so rude

Negative experience: This gym should be called Ego-Lifters. So many young kids who have no idea what they are doing and no idea what gym etiquette is. It's always busy and unbearable at peak times. Weights are always a mess and always all over the place and for a gym this busy, the managers should really be roaming the gym rather than 3 people standing behind the front counter doing nothing. It feels like you've entered a high school social club rather than a gym. Not a fan.

Negative experience: Gym overcrowded all the time. Plenty of people sneak in right past front desk staff who seem engrossed in the computer screens. Gym equipment never cleaned. No air-conditioning within. Cooler in the shopping centre all the time. Everyone complains to the staff with no change.

Positive experience: Very good, but not enough leg machines, saw a kid almost blackout with 25kg but its calm, and also lots of school kids

Negative experience: They never check membership card, might as well not pay, just go in

Positive experience: Clean and has plenty of equipment - sometimes it can get really busy.

Fantastic experience: Have been a member since it opened its new premises. Love the atmosphere of the gym. Members are always friendly and helpful as are the PTs. Sufficient equipment. Great place to help one stay fit and healthy.

Fantastic experience: It’s a really clean and good place to workout . The atmosphere out here gives positive vibes and the people out here are friendly and welcoming . I would recommend first timers to join this gym

Fantastic experience: The Pilates program is excellent and many classes throughout the day. The instructors are wonderful and insure proper execution of the program. The variety of programs make the focus on all parts of the body. Many different ages are welcome. Lovely way to start your day.

Negative experience: Staff are great. However there is never any equipment spare. Just very annoying... Treadmills are out of date and very clunky.

Fantastic experience: Good gym, good atmosphere, can get crowded at peak times but that helps the atmosphere.

Fantastic experience: Fantastic experience so far. Lots of variety in the facilities and equipment provided. Upkeep of the gym is always consistent. Staff at the front are friendly and the complimentary PT session offered to new members has been a great help (shoutout to John S. for the pointers).

Fantastic experience: I love everything about this Gym! Very modern and conveniently located inside the mall. I enjoy the reformer Pilates classes and how friendly the staff is

Fantastic experience: Goodlife Indooroopilly is a good place to do gym. It has big space and variable equipment. It is also convenient for parking. I like the group class here and the Reform Pilates room. The best thing is that it is inside Indooroopilly shopping center and it is 7/24. The club manager Danial Simcox is a very friendly and nice person. He helped me about my membership and group class etc. I enjoyed doing exercise here and am very happy with this gym club.

Fantastic experience: Amazing gym. Been coming here since it opened up, know most of the trainers and management, shoutout to everyone working there! Love the atmosphere, staff, equipment, sauna and everything. Good vibes throughout. When it's not busy it's good to train up, and when it's crowded it's easy to make friends / meet people, or just show off your hard progress.

Positive experience: Great new gym but could definitely improve in a few areas. Management has over sold memberships and as a result the gym is horrendously overcrowded for most of the day/evening. Also because it’s so heavily used the equipment is quickly deteriorating. Pads are ripped like on the calf raise machine and hack squats. One even cut me the other day. On the plus side most staff are really friendly and the price is great. Communication could also be better. Sometimes the gym is shut for outages and this isn’t communicated via text or whatever. Overall better then the surrounding gyms by far, especially if you can go outside of peak times. Otherwise head to good life Toowong

Negative experience: No cleaners at all on the weekend. The gym is left in a disgraceful state with NO paper toilet and garbage and paper strewn everywhere. For a brand new gym it’s absolutely disgraceful. I’ve been here even when manned on the weekend, I notified front desk staff that there was no paper towel at any station and they didn’t care. Did nothing. Really disappointed. Go to Goodlife Jindalee instead, it’s older but kept beautifully clean, the sauna room is actually hot (the ladies here is a joke) and the staff care. It’s too bad, a stunning gym otherwise.

Negative experience: Intermittent cleaning, cool spot is the sauna. Brutal hot & no air

Negative experience: They have over sold memberships so there is never any room and it’s far too crowded, you always need to wait for equipment. The classes are great but often completely full before they start… very inconvenient overall.

Fantastic experience: After a few years, still the better Goodlife in the area. Not perfect but space, general cleanliness, environment is not bad. Visit Mount Gravatt or Richlands (which is still a good gym), and you see Indro ain't that bad.

Negative experience: Not a good gym experience. I've come since it's opened, but really just for the lack of a better option close to home. The gym is always crowded. Being crowded isn't the worst thing but when you like to come in at 5am and already need to wait for equipment it's a bit much. There is also a lot of highschool kids who congregate around equipment, don't use towels and reek of B.O. The biggest issue is the hygiene. The equipment never seems to be professionally cleaned and it's really disgusting to the point of wiping equipment before use means it comes away with brown stains. Don't recommend joining as it is.

Negative experience: This gym is very overcrowded and it can be difficult to find free equipment depending on the time you go. The equipment is very dirty and when you use the cleaning wipes they often come away brown in colour. I don’t think they’re paying for cleaners as I’ve never see any since I’ve been here. The hand sanitiser and cleaning wipes are constantly empty and not restocked. There is no enforcement of the gym rules by staff and you frequently see people without towels, wearing Birkenstocks/thongs.

Positive experience: Best Goodlife club in Brisbane so far. The lockers are not easy to use, so I have to leave it unlocked.

Negative experience: Nothing but trouble with my membership from the start. All gyms are over crowded and bathrooms are always filthy. just a money hungry organisation.

Fantastic experience: Great staff friendly environment love being apart of the gym

Fantastic experience: Love the new Goodlife in Indooroopilly shopping centre! Huge range of equipment, clean amenities and experienced PT’s. Shout out to John Salmon who is an excellent personal trainer

Positive experience: Decent gym with a wide variety of equipment. However like some previous reviewers mention, there needs to be some regulation on some of the younger members congregating in packs around DB racks and other equipment, just standing there wasting space chatting. Bathrooms could use a periodic clean throughout the day too, as they’re always a pigsty.

Fantastic experience: Awesome Jim

Positive experience: Reformed palates is fantastic all the trainer's are very helpful great work out give it a go

Fantastic experience: This gym has modern equipment and is well laid out. The decor is fresh and I love that their are so many plants which adds to the aesthetics. The staff are friendly which definitely adds to the vibe. The place is clean and everything works, equipment, TV's and bathroom facilities. The classes have such an amazing energy. If people are having issues with the place being busy it's because this place has an amazing vibe. And this is why it is 24 hours so you can train outside the super busy time. No point having a whinge about it when you can control when you go.

Fantastic experience: Nice big place. Clean and tidy. Staff are friendly.

Fantastic experience: Bless Lily working at Goodlife Indooroopilly desk. Absolute lifesaver!

Fantastic experience: Recently joined and have enjoyed my experience thus far. Equipment is all new and well looked after. Staff are lovely and helpful. Lots of classes as part of membership. My PT Paul is awesome!! Definitely recommend Paul if you're new to gym and need a friendly face to for personal training.

Fantastic experience: high quality

Negative experience: The gym is not the best I’ve trained at. New equipment which is good. The classes are great, very nice studio. I personally don’t use the studio but my wife loves everything about it. I have not been going there for the past 3 months hoping these things will get better but it hasn’t. The lack of weight equipment for the amount of members is where they fall short. I’ve been in smaller gyms with more of the basic equipment needed to weight train. Can’t see that changing any time soon. The other problem is there are some people treating the gym as it’s their own. Train in the way of people, blocking access so they can stretch and the all the multi tasking gym users that use 3-4 pieces of equipment and the usual one that sit on phones for 20+ mins and taking up equipment. Can’t change these selfish people but the staff need to do the rounds and need to move these people along and not be worried they will loose a membership. Because they will loose more good gym goers and retain the bad ones. I will not be renewing my membership at the end of this period.

Fantastic experience: Couldn’t fault it great equipment awesome atmosphere

Fantastic experience: I only really partake in the Reformer Pilates classes, but they are incredibly good, and significantly cheaper than other reformer places. The sessions are frequent, easy to book, and they regularly switch up the programs. My partner and all our friends use the machines and free-weights in the main section of the gym, and they love it.

Negative experience: The manager is arrogant and is happy to loose members. I was recently told my fees would be increasing by over 100% per week. When questioned the only response I got was " we are fully entitled to do this". No mitigation and no negotiation. Email questions have not been answered and generally the club has been less than stellar in their approach.

Fantastic experience: do yourself a favour and join up.

Fantastic experience: Extremely happy to have joined, love my PT sessions and would definitely recommend it to anyone interested!

Fantastic experience: Great quality equipment. Excellent classes

Positive experience: Nice Gym, great equipment just not sure on the numbers management.. Too many people all the time.

Negative experience: It's an alright gym, but the cleaners never clean. It's foul. Multiple complaints to staff all basically not actioned.

Positive experience: They spent a lot of money setting up this gym but it seems that they can't afford a cleaner. The showers are dirty, pukes of dust in areas of the gym floor.

Negative experience: They overdrew my account didn’t tell me and continued to charge me a ‘dishonor fee’ for the next three weeks sucked out $100 ontop of usual gym fees.

Fantastic experience: Looked awesome.

Positive experience: The gym is good, and the staff and personal trainers are friendly and approachable. There does really need to be an 18+ age limit however, or better management of the gym floor. The hordes of teenage boys congregating around the equipment in bare feet and throwing weights around really ruins the experience and makes the gym floor almost impossible to use at any time in the afternoon and evening.

Positive experience: Decent range of equipment and facilities, with friendly and welcoming staff. The only drawback is the cleanliness of the gym due to the patrons. Potentially not enough signage reminding people to return their weights/throw out their rubbish.

Fantastic experience: Very fun for the Zumba class , nice staffs, comfortable atmosphere, enjoy

Fantastic experience: Awesome!

Fantastic experience: fanciest gym bathroom of all time. have a whole dance studio. have a whole room with cycling machines.

Fantastic experience: Love this place!!! Also I'm a big fan of Wanda's zumba classes!!! The best ever!!

Fantastic experience: Really amazing staff, super convenient and has great trainers too

Fantastic experience: Good equipment, programs and lighting.