
Information about Caloundra Aquatic Centre
Opening hours
- sunday: 8h-17h
- monday: 5h-19h
- tuesday: 5h-19h
- wednesday: 5h-19h
- thursday: 5h-19h
- friday: 5h-18h
- saturday: 6h-17h
Our comment from FitFit Australia about Caloundra Aquatic Centre:
Caloundra Aquatic Centre is a fantastic sporting facility offering a variety of pools, including 25m and 50m options, ideal for swimmers of all levels. Visitors have praised the cleanliness and clarity of the water, along with friendly staff who are dedicated to ensuring a positive experience for all.
Many families appreciate the accommodating nature of the centre, highlighted by excellent swimming instructors that make learning fun for children, fostering a love for swimming from a young age. The centre also features a gym, a skate park, and amenities such as a café and BBQ area, making it a perfect spot for a day out.
However, some users have expressed concerns about the management of pool lanes, particularly when swim classes take priority over casual swimmers. This sometimes leads to crowded conditions and limitations on lap swimming opportunities. Additionally, there have been comments on the need for improved communication regarding temporary closures and age restrictions.
Overall, Caloundra Aquatic Centre is well-regarded for its welcoming atmosphere and strong community vibe, making it a great choice for families and individuals looking to enjoy swimming and fitness activities.
Caloundra Aquatic Centre: Opinions
Negative experience: I simply give up trying to enjoy a casual swim here! Every time I've tried to enjoy a morning or afternoon swim over the past 2 years, I've left disappointed and plain angry at the waste of money paying for the entry to a public pool only get 20-40mins of pool time. If you're wanting to have a casual swim or float around, make sure it's during the middle of the day or you can forget it! Every time I've come here alone or with my teen the past few years, I've got shuffled from lane to lane and pool to pool. This is despite asking before paying what availability of lanes there is to the public. Last visit we were told 3 lanes were available in the 50m pool and 2 lanes in the 25m. After 20mins, the center lane of both 50m and 25m pools ended up being the only lanes available to the public as all other lanes were being used by the swim school and squads. So sharing a single lane with other casual lap swimmers and kids still meant having to cross the lanes being used by large swim classes if you aren't able-bodied enough to climb out where the diving blocks are! When I asked both the lifeguard and one of the swim school instructors where the public paying swimmers could actually swim, both were abrupt and told me the swim school has priority use and for me to use the kid's rock pool or toddler pool!
Fantastic experience: Friendly staff, basic gym covering all needs and pools for all levels. Everything you need in a fitness centre without the masses of people, perfect!
Negative experience: Tried doing hydrotherapy today. Got everything ready. Helped new support worker get to the pool. Got there on time. Walked up to the door just as physio was arriving. Everything was good. The whole morning has led up to this moment. And the centre was closed. No notification on website. Just a handwritten sign out the front. Would appreciate better communications around closures as this was a big ordeal for me.
Positive experience: I really enjoy the 25 and 50 meter pools, however there are too many children in both pools. Particularly the 25 outdoor pool. Parents are non existent and if they are, they are totally oblivious. The so called life guards are worse. No one cares that children are interfering with those who actually want to swim.
Hello Norman, Thank you for sharing your feedback, and we're delighted to hear that you enjoy our pools! We understand your concerns and how this the impacted your swimming experience. We apologise for any inconvenience this may have caused. We will address this issue with our team. Your input is valuable, and we are committed to creating a safe and fun environment for everyone. If you have any specific suggestions or if there's anything else you'd like us to address, please feel free to contact us at [email protected] We appreciate your understanding and look forward to improving your experience in the future.
Negative experience: All good when I came here yesterday but today my friend and I paid for entry and I kid you not 2 minutes later the lifeguard told us we were under age and we had to leave unless supervised by a parent or guardian, but why wouldn't they have said anything at the kiosk or the 50 other times I had come here. I am fairly disappointed.
Hello Layla, We sincerely apologise for the inconvenience and any confusion or frustration caused by the delayed communication about age restrictions during your recent visit. Our Manager is eager to have a friendly chat with you about the confusion you faced, please don't hesitate to reach out at [email protected] We genuinely care about your experience, and we want to make things right. We look forward to hearing from you soon.
Negative experience: What is this place, are you a swimming school or are you open to the public? Every time we come to swim we are pushed around from pillar to post because of some swim classes or similar that take priority, you can`t do both at the same time. The front of house staff are lovely and the lifeguards but the Swim coach that reprimanded us for using their lane is an absolute bell end and needs to learn some basic manners, not coming back ever.
Hello Thai_Tim, We're sorry to hear about your experience. Thank you for bringing it to our attention. We'll address the issues you've raised to ensure a better experience for everyone. If you have any further details or concerns, please feel free to reach out at [email protected] We hope to have the chance to welcome you back in the future and provide a more positive experience.
Fantastic experience: Great pools for little ones and the big kids to . Excellent teachers for swimming lessons they are highly focused on teaching kids to swim engaging fun and safety into it keeping my kid wanting to go back.
Hello Adz, Thank you for the wonderful recommendation and 5-star review! We're delighted to hear you're enjoying our pools and swimming lessons. Our passion is to teach families the swim skills for children to enjoy a life-long love of the water. We're grateful to have you as part of our Rackley Swimming family and are excited to see you at your next swimming lesson!
Positive experience: Quiet during the day apart from swimming lessons. Cafe on premises. Small enclosed kids area with slide, warm indoor pool for babies lessons
Thanks, Aidan for for the helpful and informative feedback. We know it takes time and we appreciate your effort and are glad you had a good experience! We are keen to know how we can turn that 4-star review into a 5-star if you would like to email us at [email protected] Our Caloundra Team hopes to see you again soon.
Negative experience: 50 Metre Pool- Very clean looking. Unfortunately when I went there lately the 50m pool attracted a mother and father with two children playing with noodles taking up two entire lanes (after their plastic bag blew in and went into a lap swimmers lane), a lone old lady taking up an entire lane to do aqua aerobics, a man taking up a lane with a kid that squealed and screamed and jumped in time after time and another time a large Kiwi family (many kids) attempting to enter but as the pool was overly packed they turned away. All these times actual swimmers had to double up in a lane and Life guards were present. Yesterday two lanes were blocked off so half a dozen or so seniors could do supervised aqua yoga. I thought all these “non lap” swimming people in the “Lap Pool” which has “lap swimming lane” signs could have used the kids pool, heated pool or even the 25m pool? Is this allowed? If not then enforce the rules. If so then that’s ridiculous. Yesterday as the few lanes left were doubled up so we had to turn away.
Hello RM S, Thank you for taking the time to provide us with your feedback about your visit with us! I'm sorry to hear about your experience with the lap swimming lanes - would you be happy to have a quick chat about your experience so we can diagnose where we can improve? You can reach me via email at [email protected] or via phone on 07 52089180. I hope to hear from you soon!
Fantastic experience: Abs wonderful
Thanks, Janet for your review and the 5 stars you gave us. We can't wait to see you again soon.
Fantastic experience: Excellent pool. Clean, crystal clear water. Really friendly staff.✅✅
Hi Phillip, Thank you so much for your review! We're thrilled to hear you had an excellent experience at our pool. Maintaining clean and crystal clear water is a top priority for us, and we're glad it met your expectations. Our staff takes great pride in providing a friendly and welcoming environment to all our guests. Your feedback means a lot to us, so thank you again for taking the time to leave a review. Hope to see you at the pool soon! ♂️✨
Fantastic experience: Excellent coaches, it’s easy to see how much they love their jobs. They welcomed my daughter 6months ago, helped her make swim friends and cement her love of swimming. Sunrise and sunset swimming
Thank you Jennifer for your encouraging & amazing review and WOW a 5 star rating!! We really appreciate your feedback and are so happy for your daughter that she is having so much fun, made new friends and loves swimming with our team! We will see you soon at the next sunset and sunrise.
Fantastic experience: Staff are so kind and extremely helpful. Rackley are privileged to have such a strong committed team. Joshua always responded to feedback with positive professional comments and action to improve outcomes for swimmers especially when renovating challenging conditions for change rooms. Sam is also extremely professional and committed. Water in the pool is maintained. Thanks so much Joshua and Sam.
Thank you so much Margaret for your lovely & supportive comments for our team. We really appreciate you and value your feedback. We can't wait to see you soon. Warm Regards, Caloundra Team
Fantastic experience: Fantastic swimming centre and they are undergoing renovations of the changing rooms so they are nice and fresh, they literally had the Male changing rooms completed within 2 weeks which is in record time with minimal disruption , the staff are amazing and unfortunately have had to put up with complaints from people unhappy their lives are disrupted by the renovations which is silly considering they have to be closed to be renovated.
Hello Anthony! Your review really means a lot. Thank you for taking the time to share photos of your new change rooms. We're happy you're happy! Hope you'll be back to enjoy a swim or work out very soon:)
Negative experience: Customer service needs work. I was told today that I wasn't standing in the correct spot to be served. If you are so particular, you might need to add a 'x' marks the spot on the ground where you want customers to stand or close the other windows at reception if you don't want people to stand there.
Hi Monique, we're very sorry for your experience on site yesterday. We have shared this with our team as it's a good reminder that no matter our tasks, we put customers service first. We understand that sometimes it's not what is said, it's how it's said. We appreciate that you've shared your feedback. We hope we will have another opportunity to deliver on our goal of 'delight and engage at every stage'.
Fantastic experience: Great! Inside pool was really really warm. Just lovely.
Hey Sharon, thank you for your review! It is quite pleasnant in there over the slightly cooler months! See you soon :)
Positive experience: Great facilities in a lovely setting. Makes you feel like you're on holiday, even when you live here. The swim club tends to monopolize most of the lanes from 4-6pm, which makes it hard to get a swim in after work for the general public. Cafe is a bit pricey.
Hello! We're so glad to hear that you are enjoying your visits with us and feel like you're on vacation in your own backyard! We do see a peak in our pools between 3:30-6:00pm as our squads are in training, so we recommend avoiding these times if possible if you are after a quiet lane (you can find our lane vacancies on our website - caloundraaquaticcentre.com.au/lane-availability). We look forward to seeing you back soon!
Fantastic experience: Staff wonderful an very dedicated. Staff behond nice.... Clean bathrooms/showers.. All 5 pools well maintained an clean... Great coffee... Great prices for entry ..food..etc
Thanks for your review, Nicole! We think you deserve 5 stars too:)
Fantastic experience: Very friendly, relaxing atmosphere
Hi Tony, thank you for taking the time to leave us with such a postive review of your experience with us at the Caloundra Aquatic Centre! We look forward to welcoming you back for a swim soon!
Fantastic experience: Okay...I'm totally late posting this review. But here it is.... Matt,I didn't get a last name was AMAZING with our kids. Played and entertained our children (2 separate occasions)that they couldn't stop talking about him & the fun they had. They had the inflatable's just before Christmas & had a blast. Matt timed the kids for the best times over the obstacles,and made it entertaining and fun, commentating, and was lots of giggles. Wore the children out that they slept straight after dinner. Thanks again Matt
Fantastic experience: Always a great visit.
Hi Danielle, thank you for providing such a lovely review! :-)
Negative experience: The indoor pool is the most over chlorinated pool I have swam in as a lifelong swimmer
Hi Jack, thank you for taking the time to provide your rating! We always aim to deliver a 5-star experience. If you would like to share any feedback that would improve your experience, please reach out to our facility manager directly at: [email protected] :-)
Fantastic experience: Had a lovely time at Caloundra Aquatic Centre. Nice helpful staff and good coffee too
Hi Natasha, thank you for taking the time to provide such a wonderful review and rating! :-)
Fantastic experience: What a great place to relax , take the kids and enjoy a few hours , the staff are great and very friendly.
Hi Roy, thank you for taking the time to provide such a wonderful review! :-)
Fantastic experience: Great service and amenities. Even good coffee!
Hi Jonathon, thank you for taking the time to provide a great rating and wonderful feedback! We are glad to hear you love the coffee. We support a small business with the beans we stock so we are excited to hear you love it! :)
Fantastic experience: Bloody legends!
Hi Lyndon, thank you for taking the time to provide such a wonderful rating!
Fantastic experience: Friendly staff, and clean facilities, nice to find a aquatic centre that has a BBQ. Great place for a fun cheep day out with the family
Hi Alycia, thank you for taking the time to leave such a wonderful review! We are glad to hear you enjoyed your time at our facility and that ticked all the boxes for you :)
Fantastic experience: Love our local pool! As well as being great for laps, it is also fantastic for families with a shaded little toddler pool/slide and another shallow pool for younger kids to practice swimming. The kids enjoy a ice cream and the coffee is very good.
Hi Katriya, thank you for taking the time to leave such a wonderful review! We are glad to hear you are enjoying your time at our centre :)
Fantastic experience: It was really clean. Not crowded. and it was a really great experience
Hi Elahi, thank you for your rating and wonderful feedback!
Fantastic experience: Excellent aqua classes at Caloundra pool, great all over work out.
Hi Julie, thank you for taking the time to provide such a lovely review, we are glad you are enjoying our Aqua Aerobics classes!
Fantastic experience: Very enjoyable..exercising to one's own level
Hi Margaret, we are glad you are enjoying visiting our centre, thank you for taking the time to provide such lovely feedback!
Fantastic experience: What a warm and welcoming place to bring the family. From the moment I was greeted at reception to the wonderful staff that are teaching our kids to swim. Thank you!
Hi Dean, Thank you so much for your wonderful feedback! We aim to create an environment that delights, engages and meets all the relevant standards. We are so glad that your experience reflects our efforts. I will pass this on to management.
Fantastic experience: Absolutely wonderful place to be at. Staff are lovely, such a clean and friendly environment
Hi Courtney, thank you so much your your rating and feedback. A lot of love and care went into the reopening and each day we aim to create an environment that delights, engages and meets all the relevant standards. I will pass this onto management :)
Negative experience: New management. Unnecessarily arrogant & high prices.
Hi Cooper, I'm so sorry to hear you feel this way and are disappointed with our prices. We understand our price point is competitive and different to the previous management, we have done our very best to keep it as similar as we could, keeping in mind that our services are not identical theirs. We are confident our price point matches the services you receive in return. If could please reach out to our Facility Manager via direct email at: [email protected], with the specific membership type you are referring to, we can discuss in more detail. Most prices for swimming and membership prices are on our website including squad. If you need help navigating finding all of those please ring us, we can happily walk you through it. There are variables that determine your Learn to Swim prices, so please feel free also to reach out to us and we can provide those to you. Our direct number is: 07 5208 9180. We aim to deliver a 5-star experience always for everyone, and we are sorry to see your experience was not indicative of this. I have passed on your feedback to management with regards to your experience of our staff's attitude on that day. Moral, friendliness and creating a family vibe is something we instill in our staff at all of our locations. As a company it is apart of our ethos to engage and delight, so I'm sorry you felt otherwise. If you would like to discuss this in more detail, please reach out via direct email so we can address specific details.
Fantastic experience: Awesome
Positive experience: Plenty of pool space and amenities.
Fantastic experience: Nice place to relax & take children for swim to cool down or participate in swimming lessons.
Positive experience: I like the Caloundra Aquatic Centre however the indoor pool was taken over by parents and kids (3 sets of families), no respect just kept getting in everyone's way. A couple who had a tiny baby came into the pool directly infront of me and another lady (who were walking the pool) and continue to potter there, they didn't care at all. I have mentioned this to reception and they were very helpful and told me to report it if it happens again. Parents and kids have a roped off area in the indoor section, which they weren't using and there are also quite a number of small pools that could be used, there is no need for them to be using the indoor pool section that is supposed to be for therapy.
Fantastic experience: Great clean pools 25m 50m and 3 smaller ones for children. A great place to swim.
Fantastic experience: Cool pool
Fantastic experience: Great for the family.
Negative experience: HORRIBLE!!! Worst experience I’ve ever had in public service. Rude. Discriminatory. Have been there all my life, from primary school swimming carnivals to now having kids of my own and will never take them back there. The new owner needs a new job and attitude adjustment. Disgusted.
Hi Tia. It is disappointing to hear you did not have a good experience at the Centre on Sunday. We do aim to provide good customer service to every one of our patron each and every day of the week. Your experience would seem to be quite out of character for this Centre but I can assure you I will be talking to our weekend staff to get a better understanding of what has happened last weekend that made your family’s visit unenjoyable. Regards Chris Centre Manager
Fantastic experience: Caloundra aquatic and lifestyle centre is pretty sweet, I love the heated pool and the skate park, but there is also a ton if cold pools and a gym, the staff are pretty nice but don't splash in the heated pool or the old people will give you dirty looks.. I would highly recommend going swimming here and checking out the skate park if your into that as well, it's like a big bowl with some steep vertical sections and other smaller sections if your not that crazy.. it's one of my favourite places to go when I need to unwind after work..
Positive experience: Same it was 20 years ago but the facilities have been upgraded.
Fantastic experience: Great early morning lap pool.
Fantastic experience: Learn to swim classes are grwat for toddlers/ grandies
Positive experience: Swim teachers seem very good.
Fantastic experience: Awesome little pool! As a traveller this pool is super wonderful to shower at. Only $2.30 for a nice hot shower! Facilities are always super clean
Fantastic experience: Really friendly staff grounds are immaculate pricing is great
Fantastic experience: Great layout, clean facilities, an easy morning out for the kids.
Fantastic experience: My daughter gets lessons there, very happy
Fantastic experience: Great facilities for childred, indoor, 25m and 50m pools. Gym, skate park and a kiosk. My youngest loves the skate park one of the best going around and all the other people seem very freiendly and helpfull.
Fantastic experience: Dunno about the pool but I go there for the skatepark. Best spot for BMX on the coast in my opinion...
Fantastic experience: Very helpful staff a little busy pick your time great place
Fantastic experience: Great place for the family..
Fantastic experience: Great facilities with a toddler pool, indoor, 25m and 5om pools. Gym, skate park and a kiosk. They do a week end family pass which is great value and a new two week pass for the holidays which is great for the kids.
Fantastic experience: Great to watch the grandson at the baby swimming lessons. Nice and clean too.
Positive experience: kids enjoyed the pools and skate park. A little annoying that most of the pool space was being used by private fitness groups when we arrived. No diving or jumping in the pool allowed not even from the diving boards.
Positive experience: Good variety of pools. Good place to have birthday parties for little kids.
Fantastic experience: Perfect for those windy days where the beach isn't an option. Staff and facilities are brilliant. Even do a really yummy coffee (which is an awesome surprise). Octopus Pool is great for little ones. Bigger pools are great for more confident littlies. We LOVE this place!
Fantastic experience: Love it!! The 50m pool is always the perfect temperature all year round and its not too deep. Friendly staff too
Fantastic experience: Awesome skate park. Well cared for pools and grounds. Clean amenities.
Positive experience: Always a good day with the young fella
Fantastic experience: One of the best aquatic places around good hydro heated pool and so on
Fantastic experience: The coaching staff here seem really nice.
Fantastic experience: Heated pool
Fantastic experience: The swimming instructors here are amazing. Great interaction and support for young kids
Fantastic experience: Great park, plenty of variety for all ages. Kids, teens and adults. From small drop ins to inverted ramps the caloundra skatepark is suited to all. On school holidays they typically open up the gates for free, although throughout the year its a $5.50 entry fee which is justified. I believe they have longer period passes as well. On weekends its quite before 10am, at 12 its getting busier and afternoons are typically busy. Id suggest going early or morning if you're inexperienced or looking for space.
Fantastic experience: Love doing water resit classes. All staff are very helpful
Positive experience: Even with Covid 19 restrictions it was busy.
Fantastic experience: Went for aquabike. Hard work but loved it. Great pool. Decent change areas
Fantastic experience: A very nice peaceful place to kick back and relax or take a quick dip in crystal clear pools. The staff are extremely friendly and are always available. I would recommend this place anytime for leisure or just for overall pleasure.
Fantastic experience: One of the best swim schools in the area
Fantastic experience: Great swimschool, both for myself as a child & now for my three children! Staff are great & facilities are good too!
Fantastic experience: Love this place, easy swim lanes, beautiful weather, not overbearing chlorine and friendly staff
Fantastic experience: Nice local community pool with polite, friendly and helpful staff. My daughter thoroughly enjoys her swimming classes and the play areas. They also have a lil tuck shop on site if you need a caffeine or sugar fix. There are 4 different pool setups for varying levels as well as a skate park and gym.
Fantastic experience: Best swim school!
Fantastic experience: Fantastic baby swimming classes, great place to spend the day with the kids in summer.
Fantastic experience: Nearly 30 years of fantastic community service from one management
Fantastic experience: Sensational placevwonderful staff great amenities
Fantastic experience: Very nice and helpful people. I will be back
Fantastic experience: Swimming lessons good pools very warm lol
Fantastic experience: Water is almost too warm at this time of year.
Fantastic experience: Love this facility. Decent prices and it's never over crowded. Staff are happy and friendly.
Fantastic experience: We had fantastic day! ..Though I arrived few hours late of the swim event ..a NBC d we won a championship towel too
Positive experience: Visited this pool for the PWC prep meet. They put on a great carnival (2nd time ive been there), plenty of parking & a well run meet ♀️
Fantastic experience: Excellent aquatic centre. The pools and facilities are spot on, what makes the place great are the large number of swimming teachers and staff apart of the Wallace family
Positive experience: Four pools including two for kids, fitness classes, reasonable entry fee
Fantastic experience: Best people here to teach learn you or your children to swim .
Fantastic experience: Aparentemente Completo
Fantastic experience: We've been taking our son to classes since he was 3 months old. 2 to 6 months are free, why wouldnt you!? He is almost 12 months old and his development has amazed us. The teaches are really great and fantastic with kids and parents. The classes have a really good structure in place and you can see the development in the children week by week. I strongly recommend giving it a go, i promise it will put a smile on your face.
Fantastic experience: Great squads reasonably priced and gym
Positive experience: Friendly, relaxed atmosphere.... Excellent instructors to teach your kids to swim.
Fantastic experience: I think the staff are wonderful and considering the amount of people using the pools on a daily basis everywhere is so clean. Thank you to everyone who is involved with the day to day running of this wonderful pool.
Positive experience: Nice swimming pool
Positive experience: Good
Positive experience: Great pools and staff.
Positive experience: Reasonable prices, friendly staff, lots of pools
Fantastic experience: Baby swimming lessons have been very good and fun!
Fantastic experience: A brilliant pool staffed by very friendly people.
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