Anytime Fitness

Negative experience: Gym is poorly maintained.

Negative experience: The gym staff is very irresponsible- they don’t pick phones after hours in emergencies or reply to texts or reply Insta dms ( that they encourage us to do in unstaffed hours). Most unsympathetic staff I’ve ever seen. Only person seem helping is Caitlin - big shout to her!!!

Negative experience: Small, packed, rusty and run down equipment

Negative experience: Super old equipments and too packed. Need atleast 20min wait for each machine

Negative experience: The gym gets brutally hot and air conditioners don’t get turned on. Please switch on air conditioners!

Negative experience: Probably the smallest and most dated AF I've been to across Australia. Don't even bother trying to workout at 5pm, it's not an enjoyable experience. Really needs an update/expansion. Seems to be very little gym etiquette among members too. Big gym bags all over the floor, and one man stayed on the leg press machine for 45 minutes! Craziness in such a tiny, shared space. Better off driving to Box Hill or Nunawading.

Fantastic experience: A gym with a good environment, new machines and equipments. Plenty of parking and staff available at all times to guide you

Negative experience: Terrible Experience with Membership Cancellation. I’ve had an extremely frustrating experience with Anytime Fitness. Despite requesting to cancel my membership in October 2023 due to medical reasons with supporting letters, and following up multiple times, my request was never actioned. I decided to wait out the year rather than deal with more hassle, but they’re still charging me fortnightly via direct debit. It’s unacceptable to be charged for a service I explicitly tried to cancel. The lack of resolution to my request is appalling. I expected better customer service and prompt action. Avoid Anytime Fitness if you value responsive customer service and straightforward membership management. I’ve dealt closely with many businesses and its rare to see this level of incompetence from management. Not to mention the size of the gym not much bigger than an average living room with machines crowding and nearly knocking in to each other!

Fantastic experience: Awseome gym put a visit on your bucket list

Negative experience: Sad equipment. Staff is unsympathetic to financial difficulties and offer to provide bank statements as proof. One staff member advised me that I could waive the late payment fee if it ever occurs (to encourage me to join), but another told me it was against company policy and that the first staff member was new and didn't know anything. It seems arbitrary and unfair that some team members can freeze memberships for free, while others charge $2.50 a week. Their policies seem to change based on the "discretion of who we're dealing with” - AF Doncaster Team Member. Disappointing overall.

Negative experience: Unless you do basic weight or cardio workouts, and can come at non peak hours, and are getting a very cheap price, don't join. You'll hate yourself. The cardio equipment TVs work when they feel like it, it always smells (either of B.O or deodoriser that smells like a cheap...), the bathrooms are not pleasant, kids are lifting their shirts and taking selfies of their abs in the mirrors, and they won't answer emails (I'm currently getting stuffed around with my payments). It's a very small place, depending on what equipment you like and what time you go, you can miss out often

Positive experience: 3 squat racks to get things done and the usual stuff. Its alright.. but the assisted chin up machine definitely needs to replaced. Also for such a small gym - people occasionally don't put their weights away when they're done. There's also a few folks that think they're funny and go out of their way to hide weight clamps in the weirdest of places.

Negative experience: Probably one of the worst AF gyms I've ever visited. The equipment was very limited especially the space was all clustered with little room to workout. It needs to go through a makeover

Fantastic experience: Love the crew the staff

Negative experience: Pull up machine not working, handle full of machine oil… very bad experience

Negative experience: Went for a introduction and possible sign up to the gym. It's a very small gym with the basics but I noticed a piece of equipment ( seat) that was completely worn and needed to be replaced. They charge $100 join fee and another $100 for your access key...so I didn't join. I saved myself $200... went directly across the road to fitness first and joined up and didn't pay any joining fee or access card fees.

Fantastic experience: Amazing! The facilities are amazing!

Negative experience: This club has not had a scale for more than a week which is too strange for a gym!!!!It is really unfortunate. Also, sometimes no music in area!! These have reduced my satisfaction from this club.

Negative experience: Worst gym ever. Do not sign up here. The door always does not work so if you plan to come in early there's issues it scans but doesn't open. The gym equipment is severely out dated and poorly maintained. Will definitely be contacting customer service as it is pathetic and not up to standard.

Fantastic experience: some guy sold me something called ‘trenbolone’ i dont know what that is but good place

Positive experience: Not a very good gym, anytime fitness is usually great but the space is small and equipment is very limited, doesnt help the place is always quite busy. Equipment is old and just all round disappointing, will have to check other AF around the area

Negative experience: Small gym with limited equipment.. and alot of the machines need maintenance or replacing for example the cable machine facing the door, the chin up machine is gone.. treadmill furthest to the left just doesn't work anymore.. Also I'm not sure if the gym culture has changed but in a packed gym how can you just it on a machine on your phone.. excuse me can I cut into your session I need to use the machine it's ok we can share.. loll.. it's usually the young guys and Chinese guys that would love sitting on a machine on their phone.. bust out a set and sit on a machine on their phone for a good ten minutes. Keep in mind it's packed ‍♂️ Anyway staff seems ok.. weekly membership prices have raised.. I'm not sure anymore I believe there's better options out there for 24 hours gyms.

Positive experience: I wanted to update my review after coming to this gym for almost a year. The gym added new lockers for the safety of clients with us very mindful, big thanks for management. I also would like to see if there’s a plan for some cleaning and refreshments in the steps. #FitnessJourney #GymExperience

Negative experience: I recently signed up to Anytime Fitness Doncaster and it has been the worst experience of my life. I recently got injured and my doctor advised me that I can no longer exercise. I contacted the gym to cancel my membership and they refused to do so, instead, they insisted on continuing to take money out of my account. It's absolutely ridiculous and I wouldn't recommend them to anyone. Avoid at all costs!

Negative experience: AC and ventilation not working properl for 2 days in a row with outside temp at 25. The gym is smelly and very warm. Staff not friendly and don’t properly greet customers And most of the time on their phones

Negative experience: small gym with very outdated equipment and only 3 cables. Cable attachments very used and gross. Others that go there very rude. You’re going to be waiting 20 mins just to do a tricep pushdown here. However dumbbell and barbell area is optimal.

Positive experience: Definitely need some upgrading on the machines/equipments. Not too bad for a small gym.

Fantastic experience: Very good gym, super clean and tidy and staff are lovely would definitely recommend

Negative experience: Would not recommend, gym is small, toilet not very clean. Cable machines tend to be broken a lot when I’m there. They’ve charged me a late payment fee twice for paying a day late. Cancellation was a pain.

Fantastic experience: Love this place

Positive experience: Gym stuff is super nice. One high body-fat incel attempted to report me to the staff for deadlifting (i was not slamming the weights nor was i making any unnecessary noise.) One staff came over and whispered to me "I'm gonna pretend to tell u off bc he's watching, but ur doing nothing wrong." W staff members Great selection of equipment, (most) people that go here are super supportive and nice. Only complaint is that that some machines need servicing and they probably should get some sanitary wipes instead of the paper towel and spray.

Fantastic experience: A very inclusive intimate gym With very friendly and helpful staff.

Fantastic experience: Shane’s the best!

Fantastic experience: Great gym friendly staff

Positive experience: Been going to the gym quite often. Recommends to avoid peak hours if possible otherwise it may be hard to get onto your favourite equipment. The gym is generally clean and tidy. Has a variety of equipment to choose from.

Fantastic experience: Nice and tidy, you can find the basic equipments you need here. Staff friendly and warm.

Fantastic experience: I very much like the atmosphere of the gym and any issues are solved very quickly.

Fantastic experience: Awesome staff - all the equipment I need, awesome location

Negative experience: Terrible experience at this gym…old machines, unhygienic, wouldn’t allow me to cancel my membership even with a letter from my doctor saying I was unable to use the facility. Not recommended at all

Negative experience: Total rip off. All about making the dollar and no customer service to save themselves. Go to another branch, they have no sympathy for members needing to cancel just read all the other reviews not to mention the state of the gym. SAVE YOUR MONEY and sanity dealing with them

Negative experience: Update: Their response below is a joke. I have contacted Anytime Fitness Doncaster on three separate occasions, I have attempted to assign the membership and I have now reported it to their head office in Sydney and also consumer affairs. Please don't be fooled. Do you homework and go elsewhere! Save yourself the drama. ............................................................................................................ If you are looking for a dirty, smelly, unhygienic gym with old equipment that is often not working then Anytime Fitness Doncaster is the place for you. If you try to cancel your membership you are forced to pay 50% of your annual fee for the pleasure of them not fulfilling their obligations. They promise free body scans and assistance with exercise programs before you join and then dodge. If you try to assign your membership they make it impossible to do so. And their head office is slow to act. nor respond. Please do your homework and don't get caught out with this horrible place.

Positive experience: Place is clean but often slightly broken equipment. Never had a real interaction with staff until they asked me to do this survey. Few people hang around and hog machines but it’s alright

Fantastic experience: Great gym, friendly training environment and has all the equipment you need. Would recommend.

Negative experience: I use to go to anytime fitness Doncaster for almost 5 years and has a break because of relocation , but the worse decision was to join Doncaster again . I signed up , only went 2 times ,the heater was not working , there was no sanitizers. The bathroom was always dirty and not to mention the lack of equipments . I had medical reasons not to attend gym , meanwhile I was paying more than I was told during the sign up . Paid almost 5 months without using their gym . Due to not getting clearance from my doctor I had to let them know I am cancelling the membership , despite medicine reasons and providing a medical letter they were still not letting me go and charging me for ?? Basically this management is fraud , trying to rip people off , I had cancel my credit cards and change all my details due to these frauds still trying to taking money without my CONSENT . My boyfriend who was a member for 3 years is leaving them due to how these frauds treating people when they are SICK and have medical reasons to leave It’s not about paying 30 or 60 dollars to close the matter , it’s about how these people wants to rip people off and won’t let them go , so beware joining them , they won’t let you go that quick Very very disappointing

Negative experience: Bad service staff, I go with my friend to there and thinking to be a member of this gym but whe i meet this staff at the gym the way she talk to my friend is i can't believe how she can work on customer service is very bad, we ask anything, she just pretend to be upset, not difficult to answer questions, tell us to calculate for ourselves when we have paid in advance for 300$ we ask when we be able to play until when and there is no explanation for us to understand when asking the staff Saying that you have any problems. I think this employee is not suitable for having to work on the service department, the face is stressed, not smiling, and most importantly, does not respect the customers, not paying attention to customers, acting as if we went. Ask to play for free and when we cancel, we will gradually explain to us that we cannot cancel, must complete 12 months before or if not complete, we have to pay the same amount and the same key fee, let us pay 120 $ but does not explain anything just tell me the value of the key the gym is good but just only the stuff make I don't want to become an member I think I'm so lucky to don't tell her I will be an member but I very feel sorry for my friend to have to put up whit this staff

Fantastic experience: Great gym, best staff. Highly recommend

Fantastic experience: Great gym, may be small but has the equipment you need. The community and staff are also very friendly

Negative experience: Not a enough equipment weight and machine... so poor

Fantastic experience: Great gym, enjoy working out there! Friendly &. helpful staff, good environment & vibe, good equipment.

Positive experience: Nice and responsive staffs

Fantastic experience: One of the smaller anytime gyms but is still incredible. All the staff are amazing and everyone in the gym is super friendly and happy to help if you ask. Gym has all the equipment you need. Definitely recommend!

Fantastic experience: Been going here for 8-9 months this gym is the best gym I’ve been to, the staff are super nice and the community is very friendly. Would 100% recommend you sign up here.

Positive experience: Nice staff, sufficient instruments and friendly comfortable environment. Have been working out since mid last year. The gym has everything required.

Fantastic experience: Really nice space and has all the equipment I need for a good workout!

Fantastic experience: Great gym. highly recommend

Fantastic experience: Very nice customer service

Negative experience: If you like really small gyms with no space to move this is your place!! For almost the same price try Fitness First on the opposite side of the street!!

Positive experience: Good

Fantastic experience: I like how the gym is very dynamic. The staff is friendly and it’s not a problem to bring friends. There’s a variety of machines and overall it has been helping me to see progress. I love it!

Fantastic experience: Friendly staff

Fantastic experience: Nice nearby gym to go with buddies

Fantastic experience: Friendly staff and not to busy when I tend to go

Fantastic experience: Nice Staff and and provides quality workout equipment

Positive experience: Its a pretty nice easy access gym

Positive experience: Very small gym

Fantastic experience: Whenever I attended this location it was well maintained, clean, and had a good atmosphere for working out. They manage to fit a good amount of equipment into the space, and the staff have always been very friendly in any interactions I had with them.

Fantastic experience: Just wanted to share my experience with anytime doncaster. The vibe is great, the amount of windows and sunshine is ideal. Bathrooms are always clean. The staff have always been so friendly with me especially Bec. I have come back to anytime twice and Bec remembered me very well. Very happy with my time at anytime.

Fantastic experience: I love coming to doncaster anytime fitness. The staff are so nice and friendly. Especially Beck she always has a great attitude and makes everyone feel happy and motivated while being at the gym

Negative experience: Sorry it's a small place and not much equipment, and also a toilet door is broken can't lock so make me uncomfortable... but the staff is so friendly and nice talking and so caring to me... i dont want come to monday.. coz so crowded...

Negative experience: was hunting for a new gym as we just moved to Doncaster. checked out their website and it said free trial for 7 days. Proceeded to call and ask about it, was advised to attend the gym IN PERSON to discuss. Turned out to be a lemon. You have to sign up and pay $99 sign up fee PLUS $99 key charges and the PLUS the weekly fees. Then you will get a "FREE" 7 days trial. What a load of rubbish. Totally misleading and a waste of time. No female and male bathroom, just 2 unisex single occupant changeroom. Goodluck if you are bursting and the toilets are occupied. They are expensive for they are offering.

Negative experience: Very unsupportive staff, old facilities, and unfriendly environment. I have never had such a bad experience before. The only reason I signed was my previous home location. I jumped in to give my review here, and when I read all those reviews given by others, I regretted why I didn’t check them before I signed the contract. I never recommend this place. The only matter for them here is to take your money. The service quality and customer care are not in place.

Fantastic experience: Great environment

Negative experience: Super small and always busy

Negative experience: The reason they don't discuss prices over the phone is because there's a $200 signup fee

Fantastic experience: I have to say the staff Nicola is super helpful and friendly. She is so patient and enthusiastic to introduce all the equipments.

Negative experience: Very poor service. I’ve been struggling with update my account details online so finally managed to find the time and get the club in person but was told that since I’d missed the next coming one debit, I would still have to be there in person again I’m time, and charged for $7.5 for overdue, even if I’ve already been there and updated the account details. The staff there is just not very willing to help to solve the issue in a easier way (for you).

Negative experience: Extremely old and rusty tools! I cannot believe it! I can ignore the small space - the only positive is nice staff

Fantastic experience: Pretty nice place to work out. Various type of machines make me happy. Any car park? Had to park in office works is bit uncomfortable and only 1p.

Negative experience: Not the best gym I've been to. Very small. A bit like a 3 bedroom unit.

Fantastic experience: Just joined the Doncaster gym. Found the staff super friendly and professional. Gym offers everything you need and location great for locals. I look forward to a long association with these Guys. First up experience was fantastic

Fantastic experience: Great gym and equipment PS: Nicole is the best!!!

Fantastic experience: Great spacious atmosphere to train in, beautiful views, very welcoming staff (like family), feels like home :)

Fantastic experience: Staff are great. Having a wonderful experience at anytime Doncaster. Gym is always clean and equipment is always serviced. Has all the equipment you need for any muscle group!

Fantastic experience: Great gym !! Got everything you need ! The equipment is well maintained and so is the rest of the gym .the staff are friendly and fun ,good vibes all around ,10/10 recommended!!

Negative experience: It's called anytime fitness and they close at 8pm. It's a literal joke. Also not enough space to work out without constantly being in other people's way. Also not enough simple benches for simple free weight exercises. Also some machines missing, like cardio rowing machines, and anything for lower back and torso muscles. With all that, I didn't feel any sense of a personal touch or community that might make a smaller gym worth it. With the much better equipped gym on the other side of the road, it's a wonder this place isn't out of business.

Negative experience: Absolute Scam, froze my membership through lockdown and I now have to stay a member for 3 months longer than previously stated. I would never recommend joining this gym.

Negative experience: The gym has all the equipments which is a good thing however it is overly crowded already yet they keep adding more members endlessly, as a result this gym gets very busy during peak hours which nearly make it impossible to carry out your exercises as the machines are always occupied and will have to wait forever to use them.

Positive experience: Critical review, but constructive.. but in my opinion after traversing almost all AF gyms.. probably the worst anytime gym when compared to other anytime fitness gyms. Doncaster definitely has potential to be better... For example: *Spray and paper towel offered to sanitise equipment still in 2023. Seriously? Please invest in sanitising wipes like the other Anytime fitness gyms.. I don't need to lecture but thus encourages sanitary equipment, covid safe practices etc for your gym and for all users. *Height adjustment caps are missing on a lot of machines here since 2022. Again, seriously? *Machines squeak in pain, like again, seriously is there no maintenance upkeep here? Get it in for service, if not lubricate it or do some simple DIY.. New code locker system was put in place, finally.. Credits to this, however list above needs action for it to be at least rated 4 stars

Fantastic experience: Sufficient equipment for a full range of training, like sprint, jump, power, strength and conditioning. Other than peak hours, I get to finish a workout efficiently with range of equipment. Friendly staff, sometimes offer exercise tips, good chat and free gifts.

Positive experience: I just loved the club right from the beginning. Joshua Leonard has been my instructor and right person for the job. Post renovation the club has gone one step up…

Fantastic experience: Staffs are friendly, bit compact but it has all you need!

Fantastic experience: best gym i have ever been too. the staff are super friendly and helpful especially alisha!!!

Negative experience: Unprofessional behaviour. Staff wont pick up the phone either you call in morning or afternoon haven’t replied to the emails idk what they even do there. Wont recommend it at all

Fantastic experience: Great gym location!

Negative experience: Given the fact this gym has been linked to a previous outbreak of Corona virus earlier this year. It is disgusting to observe that not even staff wear masks properly… if they are even on site.

Negative experience: If I only knew how bad this gym is… I would never sign up. They charge me when it’s lockdown, the toilet and showers are always filthy as if no one actually cleans them! They take forever to respond to emails. All they good at is charging you weekly. So regretting choosing anytime fitness

Fantastic experience: Great friendly staff, amazing vibes and a nice clean gym !

Fantastic experience: I am biased, its my home gym...

Fantastic experience: Very friendly staff and nice vibe! Equipment is well spaced and doesn't get too busy outside of peak times. Really good gym!

Fantastic experience: Very friendly gym staff who are always happy to answer questions and attend to anyone’s needs. This in turn helps create a welcoming atmosphere.