Planet Fitness Morayfield

Fantastic experience: I love this gym. Amelia my trainer is so attentive and listens to my concerns and sets attainable goals. The no judgement zone is a real thing. Highly recommend!

Fantastic experience: Pretty good faculty and service provider here. Prices is also reasonable.

Positive experience: 깔끔하고 친절한 직원들이 있습니다

Fantastic experience: Went in to join the team leader was lovely and huge shout out to Bella she is a little gem xxlookimg fwd to my new journey

Negative experience: After calling to ask to cancel my membership because I had to move in a hurry and being told I can send an email. I am still being charged for my membership.

Fantastic experience: Great

Negative experience: Place is a glorified Macca's playhouse with the kids running around and even worse experience trying to cancel. Made the trip in and filled out the form, only to find it was "lost" and I have been charged still for the last 4 months or so. Spend a little more people and get more somewhere else

Negative experience: 4 weeks without toilets is not ideal so8ne compensation should be given to their members

Fantastic experience: affordable and great atmosphere as well as some really awesome staff and the best part is its flexible.

Negative experience: This gym is without working toilets for more than 3-4 weeks and staff has no information when toilets going to work, working out and drinking lot of water can be super dangerous for your health because you can’t pee. This is stupidity and staff is super rude every time you try to talk to them. Canceling my membership today after waited for 4 weeks By the way when i was canceling membership with JESSICA she was super rude and warned me leave the premises. Hope owner see this review and resolve the matter asap.

Fantastic experience: I have LOVED my time at Planet Fitness Morayfield! The staff, including gems like Kez and others (I’m so sorry I don’t have your names!) were brilliant: Helpful, courteous, friendly, non-judgemental, effortlessly AH-mazing! I also learned so much from my fellow gym attendees by simply sharing space, equipment and the experience alongside them. The discipline of attending in a diverse group environment fueled a new, healthy relationship with my body. When/if the time ever comes for me to return to a gym, I’m heading here first.

Fantastic experience: Big shout out to Jo and her wonderful team at Morayfield..the most welcoming gym I've ever belonged to..keep up the good work team..luv yas all

Fantastic experience: Just love the staff , Jo is a fantastic person to deal with very helpful.

Fantastic experience: THE BEST GYM IN NORTH BRISBANE !!!!!!! As someone who has attended gym for the last 15 plus years consistently I just had to be honest with my review, As someone who owns and runs coffee shop franchises I understand the requirement for immaculate customer service, any organisation that can find a great balance between people and policy is great, and it starts at the top (leadership) I love coming to planet fitness I come here every morning and I am welcomed by laughs and encouragement from the staff, Jo has me in stitches before I train, the way she includes everyone also is to be admired There is no judgment in the gym and the equipment is always in great condition, the leadership here is great, To be honest I was only going to be at planet fitness temporarily, but I have fallen in love with the environment thanks to the team here, I have been to other planet fitness franchises but I come back here for Jo and the Team Amazing amazing amazing and the fact that I can bring my youth clients as a support worker on my black card for a work out is just amazing, To get this service for the price you pay also for the gym is insane ❤️❤️❤️❤️❤️

Negative experience: Terrible management at the top,, this company should be avoided at all costs.

Negative experience: Ive just joined, Nice big gym with great equipment, absolutely love it so far! unfortunately "some" of the staff are very impolite to deal with (especially the "old lady manager" and the larger set lady at the reception) on not just 1 occasion, whom I think are a bad representation to the planet fitness organisation an tbh it has been crushing my spirit and motivation to go back, affraid im gonna get attacked again which ruins my session each time. I know I approached them with respect and was very polite each time, so I feel this is very unjust and like I've been discriminated against coming at me each time that they did over nonsense with there facts wrong not even asking what actually happened. I feel this is just cause my face got smashed up in an accident recently and im not real pretty to look at rn so they feel it's OK to approach me like I'm scum. This might sound dramatic but i have extremely bad ptsd from some very traumatic experiences, so this is actually really difficult for me to type now, even to get myself to go is a tough enough journey within itself atm. IV gone to many gyms as a professional competor all my life and have never ONCE experienced the ignorance from any staff member in any of the gyms like the 2 staff mentioned. Hence me writing my first ever bad review, of any place EVER for that matter. If the manager is unprofessional i dont know who else i can talk to about it. Sad fact is cause of my ptsd id never be abl3 to "approach" some one either. Looks like they were clearly just hired from a job agency with no idea about the industry and clearly no experience which is dangerous.

Fantastic experience: Hi, this gym is so huge , good having many facilities and machines. And the staffs are so nice !

Fantastic experience: Excellent well equipped gym

Negative experience: I have been trying to cancel my subscription for months and instead they put me on the black card so now I am paying for two memberships It’s a joke!! Scammers

Fantastic experience: Great venue friendly staff

Fantastic experience: This gym offers a safe and supportive environment for all by challenging the unhealthy traditional gym cultures. So many additional perks such as Beauty Angel and massage and the cheapest gym around. There is no competition for me - #loveplanetfitness

Fantastic experience: Started coming here and love it! Staff are so friendly and welcoming. Big shoutout to Zayne (sorry for spelling) as he just goes above and beyond for everyone. He gave my friend and I a tour of the gym, showed us all the equipment and made sure to answer any questions we had thoroughly. He always seems genuinely interested in interacting with people, not just doing it because it’s his job! I’ve seen him interact with other people as well and he’s so friendly and amazing and honestly deserves a raise. Wide variety of equipment to use, very engaging music. Would recommend to everyone.

Negative experience: Black hole of doom trying to cancel with these guys. Spoken to 3 different people that work here with 3 different answers. Have to email to cancel (can't call, and email is hidden on website) and then they don't even check it and keep charging you. Headache.

Fantastic experience: Great gym with helpful staff

Fantastic experience: Best Gym out! Super lovely and friendly. Beau and Ken go above and beyond in helping their customers to make it a good experience! Highly recommended

Fantastic experience: Great Gym; friendly, very clean, great staff

Negative experience: I moved to Buderim at the beginning of November, I was unable to go into the GYM to fill in a form to cancel my membership as I live 45 minutes away. My account has been charged 4 times since and they refuse to refund my money - absolute rip off and disgusting behaviour from the management. They have only cancelled the debits on 22nd January, my attempt to cancel the membership was on 22nd November

Fantastic experience: Friendly.. affordable ..loved the experience

Negative experience: I've been trying to cancel my membership for 9 months now, I have filled out the form 5 times and been in to speak to them 7 times every time being told the staff member didn't have the capability to cancel my membership but had noted my intentions on my file and would have a manager call me. No manager has ever called me and still to this date am being billed for my membership even though I had an accident and was left with a broken back and damaged leg and hand and can not really train at all hence why I want my membership cancelled but no matter how hard I try, they won't cancel it. Apart from all that, the gym is great, the facilities are great and it's always been clean and friendly when I've been there. YOU JUST CAN NEVER LEAVE!!!!

Fantastic experience: Clean friendly environment. Loads of equipment to choose from and hardly a long wait if the gym is busy. One or 2 pieces of equipment lacking for certain exercises. Price very good comparing others and if you a black card member other facilities like spray tan booth massage chairs etc. Added bonus. Black card members can take someone with free of charge every time if they like.

Fantastic experience: Great staff, great trainers, ideal for the older age group if your interested in weekly excercise.

Fantastic experience: Great friendly gym

Fantastic experience: Planet fitness Morayfield is the most amazing gym I have ever attended. It has amazing staff and always friendly to everyone. If you have any issues they deal with them straight away and always make sure the gym is clean and tidy. I would not go to any other gym.

Fantastic experience: I enjoy going to the gym, the staff are all great. I’m never waiting for equipment to use. My daughters go to the gym and never have any issues. Nice and friendly. All staff are very friendly and helpful

Negative experience: One of the staff this morning an old woman holding the vacuum is looking at this couple on the treadmill in very very judgemental way. You advertise as judgement free zone, the staff better know one of the company slogan.

Fantastic experience: 環境很棒，很乾淨，很多區域都有放置消毒器，如果你不知要怎麼開始運動，他有規劃的全身性基本器械這是我最喜歡的，照著指示走，女性的廁所，都很乾淨，連淋浴間都很乾淨，性價比又很高，黑卡還可以攜帶一位朋友。大推

Fantastic experience: Staff are always helpful, amenities are always clean!

Negative experience: Cancelled membership two years ago, realised today they've still been direct debiting from my account after looking at bank statements. "No evidence of trying to cancel" so they're not willing to re-emburse anything even though they can see i havent scanned my card for over two years. Staff I dealt with when cancelling are no longer working there either.. terrible business practice. EDIT: have emailed and heard no response..

Fantastic experience: Awesome place, cheap membership, happy staff, always clean & tidy.

Positive experience: Decent gym which has a large variety of machines. Sadly, not a very large number of free weights and it is extremely packed just after work. Overall decent value for money though.

Positive experience: Staffed hours are 5am - 10pm weekdays and 9am to 5pm on weekends Great place to workout and friendly staff only downside I’ve experienced is my stuff has been stuck in the lockers multiple times even during unstaffed hours and have had to catch a train home

Fantastic experience: Great encouragement from staff and fellow gym goers are happy and social.

Fantastic experience: Looking forward to going & getting the help I need to loose weight & keep it off location is perfect parking no problems

Fantastic experience: Clean facility with fantastic bonuses and features at an amazing price (I thought it was a typo). Feel comfortable training here and really recommend

Fantastic experience: The team are so nice ,Skye's classes are amazing and have been a big help to myself

Fantastic experience: Kie gave us the most amazing introduction this morning.. Showing us what we can use and the different varieties of gym equipment.. Outstanding!!! Also the gym was exceptionally clean. Highly recommended..

Fantastic experience: I moved to a place that doesnt have a planet fitness and the idea of going to gym now isnt the same. I would highly recommend planet fitness to anyone wanting to get into gym. Its provides a welcoming environment. I loved the fast workout area and the option to chill out after your work out. I hope to see more planet fitness open up!

Fantastic experience: They have the best staff. Always friendly and willing to help out!

Fantastic experience: Planet Fitness is my favourite gym I’ve ever been to, and it just happens to be the cheapest. Over the past 3 years I have been a member of 4 different gyms. By far my favourite is Planet Fitness. The other ones preach being part of a family, but I’ve felt the greatest sense of belonging, comfort and success at Planet Fitness. The staff are lovely, the people working out are non judgement and mostly keep to themselves but willing to help whenever I asked. I loved the valentines special of the massage chairs, and free pizza nights.

Fantastic experience: Have travelled around Brisbane from work and this is the nicer planet fitness. Prefer it over other gyms. Staff very helpful.

Negative experience: tedmil

Fantastic experience: Very good staff and facilities Best gym in Brisbane

Positive experience: Good

Negative experience: There have good machin but they are really terrible I ask them that plz cancel my automatic payment but they doesn t cancel my automatic payment so every 2week come out my money ,, important 1week ago i stayed sydney and now i stay korea? I don t They told me that if i want cancel automatic paymeny , i have to visit there Are you sure? You thought it s can be? Never And i know 1 weeks 10 dollors but this time they took 60 dollors !!! Terrible if i know about people before register there ,, really I wouldn't have registered myself And I don't even want to give it 1 star

Negative experience: Disappointing payment experience In January, I briefly cancelled my membership and was asked to pay for 4 weeks of overdue fees. However, I had invited a friend to join and should have received a two-week reward. The clerk said that the manager would help me with the reward and register it in my account. But in the end, I did not receive the two-week reward until I realized that I had not received the reward when I cancelled my membership and paid. I raised this issue and could even provide my friend’s name and phone number. Unfortunately, the clerk could not help me solve the problem and I could not prove that the clerk had informed me about registering for the reward. In the end, I had to give up the two-week reward and pay all the fees. In April, when I wanted to rejoin as a member, the clerk said that I had to pay for past overdue fees. My friend and I were both surprised because he was next to me when I cancelled my membership in January and he saw me raise the issue and finally pay. And now I have to pay for the same fees again. The clerk asked me to provide proof of payment but I couldn’t because I used a COLES MASTER GIFT CARD to pay at that time. When the balance on that card was used up, the card was discarded and I couldn’t find any proof. So I paid again. I am very grateful to the staff for trying hard to help me but unfortunately they were powerless in the end. I know it’s not a big deal and even the amount is not very large but encountering this kind of problem twice when paying is really troublesome. I don’t want to spend more time solving this problem. In short, a reminder to those who see this review Although I have recommended many people to come here to exercise, now I am looking for other gyms.

Fantastic experience: Nice gym for everybody. Update: Riy made my day on Wednesday! Made me feel so seen!

Negative experience: Unfortunately I cancelled my membership, I asked twice how to use a machine and the girl at the front counter rolled her eyes as she was walking over, I thought there was no judgement at this gym

Fantastic experience: Can't keep up at the present. Sorry, I have to cancel my membership again.

Negative experience: Myself and my son had been to the gym for a few months.. he could come with me as a visitor as per membership. Now, I had an emergency surgery performed three weeks ago leaving me unable to do any gym activity for a few months. My son was refused straight away to attend the gym on same membership. He is 15yr old but very well aware about the gym ettiquates and the safe use of equipments. All I tried to do was to drop him and pass my time around the vicinity and shops around while him finishing his workout. The lady not willing to hear anything about my situation appeared not at all interested in finding a mid-way solution or offer any at all. Those looks, body language and attitude was appalling instantly prompting me to get the membership cancelled. Which was instantly done by that lady visibly interested in seeing us gone for good. If myself and my son are considered a family, how come a family oriented gym receptionist can be there with no interest in even ready to listen to my situation and work around it ?

Fantastic experience: Excellent staff. Jess was so welcoming and happy to show us around. Facilities are awesome. Best gym for normal people.

Fantastic experience: Have just started the classes, and Skye is such an asset your business. She is warm, welcoming and encouraging to everyone. Her positive attitude and friendly nature takes away the intimidation sometimes felt in a group class. Skye encapsulates the "judgement free" "you belong" branding.

Negative experience: Update 21-12-2023: Whilst I standby my previous review, unfortunately the current state of the gym means I am having to edit my review as I do not know if I can recommend this gym any longer. In the 2 years I have been at the gym, there has been a clear deterioration of the gym. The males urinals are constantly out of order, the water fountains the same (or if they do work the flow is beyond slow), The battle rope has been "about to be replaced for 8 Months", the resistance bands are almost all gone. It seems that once a gym is up and running, there is no investment in them to keep them to a decent standard or replacing equipment as they age. This review should not reflect on the staff who are always helpful and welcoming. Great value gym. For $10 a week you get great quality equipment, and the ability to bring a family member or friend, and use of message chairs. If you are serious about weights then this gym may not be for you as whilst the weights selection is good, it's not as good as you may get from a gym like World Gym.

Fantastic experience: Great place..

Fantastic experience: really great gym spesh if you’re looking for somewhere to do your own thing without feeling self conscious. staff are fab, friendly and always willing to help. it’s such a nice, non judgemental environment to train in, that in itself is motivating and confidence building. highly recommend to anyone who is a gym novice like me.

Positive experience: Need a better calf machine, everyone there has un-developed calves.

Fantastic experience: Love coming here. Machines are well kept with friendly staff and helpful trainers. Open for the hrs i need. No critics and no judgement. Great place to work out with an affordable membership. $5 - 10/wk.

Fantastic experience: 健身器材很完善，成為黑金會員還有按摩椅和spa可以用，費用也很便宜，還可以免費帶一位一起進去

Positive experience: Great for quick workout. Massage beds are the bomb. Staff friendly. Heaps of equipment to choose from.

Fantastic experience: Very friendly staff and clean gym

Fantastic experience: Just wonderful. Fun, clean and, by far, the best gym with the nicest people around! They even check in after sign up to see how you are enjoying the facilities. And, oh wow, brilliant facilities!! Hydro and massage chairs, tanning booths and more. This place is amazing. Did I mention how friendly the staff are?? Shout out to all the crew and the helpful members of Planet Fitness Morayfield. You make this place happy and inviting. I love coming here. HIGHLY recommended!!

Fantastic experience: Awesome gym with great classes and equipment. Skye is an awesome trainer. She really pushes everyone to achieve their best during classes

Positive experience: Just joined so haven't tried all the stuff yet

Positive experience: I think they make costs cheaper by using equipment that is less likely to cause injury and removing a lot of free weights/squat racks etc. but overall it’s a great place to get your basic strength training & cardio in.

Positive experience: It's ok but the equipment is practically all machines. Definitely avoid 3pm to 8pm as it's is impossible to get on any equipment during these times.

Fantastic experience: I love this gym. I bought the black membership and go 3 times a week. It's a friendly face and you don't need to be a size 6.

Negative experience: I joined Planet Fitness Morayfield mid-this year, 2022, as part of the recovery process from a workplace injury, which incorporates “Exercise Physiology” as ongoing treatment; however, due to the inhospitable atmosphere, I decided to cancel membership and go elsewhere to continue the recovery process. I have been to this gym thrice weekly and experienced appalling, unprofessional and judgemental behaviour by male and female staff members towards new and ethnic members whom they do not tolerate in the gym even though the big slogan on the wall states,” no critique you belong”, is an absolute contrary, repulsive and travesty. They are the precise people taking your money and are supposed to be ethical towards members of all walks of life. However, destroying members’ confidence seems to be their main pleasure, leading to numerous membership cancellations recently, and I believe many more will follow. If anyone is considering signing up, consider doing so, as these reviews are not misleading accusations but are authored due to the negative experiences in that gym. I hope the management takes note of these unflattering evaluations and saves face.

Fantastic experience: Fantastic staff, heaps of space, lots of equipment and a brilliant app. Very reasonable prices too.

Negative experience: Personally wouldn’t recommend this gym, I only go here with a friend of mine because she lives closer to here rather than travelling from morayfield to rothwell, but after the past few times I’ve gone here I would rather travel further. This gym is suppose to be judgement free but it’s not, not even 10 mins of being there first, my friend and I had already witnessed girls talking about us and eyeing us off, then halfway through our exercise getting off a machine, girl approached us telling us we are suppose to wipe down the equipment - didn’t even give us chance to wipe them down, then proceeded to eye us off and stare us down the whole night. As finishing up then wanting to use hydro massage chairs, dealt with another judging person thinking we stole their massage chairs when we were there first? And this gym is so over populated with people all day unless obviously you come here around midnight. This gym doesn’t sit right with me, gives me major anxiety. Even when my friend brought a friend of hers (who isn’t a member here) to try it out tonight they left within 10 mins of being there cause they felt the same too

Fantastic experience: Huge and clean

Negative experience: Morayfield club ha yeah Well, AlI can say is what an Absolutely disgusting club… the way that the staff/ so called manager spoke to me was nothing but appalling.. i was told by the manager, we don’t want members like you.. wow okay How very professional of you… More to the point I don’t want to be apart of a club that has team members of that standard.. This is from their website, it definitely isn’t followed: Welcome to Planet Fitness. The Judgement Free Zone® (pretty sure I was being judged with that comment). Needless to say I will never step foot into another one of their gyms.

Negative experience: Horrible gym, went a hand full of times but my workouts were interrupted multiple times every time I went, apparently me making noise with accidental clanks was way worse then the people around me who weren't being interrupted ... waste of money

Fantastic experience: Best gym in the morayfield area best atmosphere everyone is friendly the staff are awesome they have everything you need and more. It's always super clean and have amazing showers and for the price you pay the membership is definitely worth the money. Love Planet fitness. We're else you gonna get a $5 membership

Positive experience: Unsure at this stage. Great location. Won a membership earlier in the year and just used it to sign up. See how we go.

Fantastic experience: My Go To place. Has great gear and you never have to queue for equipment, which is always perfectly maintained. Nice, friendly atmosphere and super clean. Price is brilliant.

Fantastic experience: Great gym, staff, equipment & facities

Fantastic experience: Planet fitness is by far the best gym i have ever been a member of with its affordable memberships and no lock in contracts its amazing. I love the cleanliness and all its amenities and VIP perks if your looking for a gym with no judgement and relaxed atmosphere Planet Fitness is it!

Fantastic experience: Kirsty gave us a tour around the space and she was absolutely lovely

Fantastic experience: Helpful staff and great facilities.

Fantastic experience: I go most mornings and love it

Fantastic experience: I've been to all different types of gyms, from the high priced fancy ones to the low price local ones. And even though they all preach the "we don't judge here, everyone is welcome". Planet Fitness is the first gym that I ACTUALLY feel confident in. I don't know what it is, but I don't feel insecure about my body when I'm at the gym, because just like everyone else there, I'm trying to rid myself of those insecurities. The staff are always so kind and jump into action straight away if you need ANYTHING. The equipment is all new, the hygiene is pristine, things are always put away. Definitely the best gym I've been to!

Positive experience: Great place to work out great equipment very clean

Fantastic experience: Great air coned place with music playing if you forget your headphones. Awsome staff and everything is clean

Fantastic experience: I went for the first time this week with my wife as her guest. And I was very impressed with the custom service of the staff there, there are plenty of modern and easy to use machines and weights, the place was super clean and welcoming. I will be joining this Gym. It is much nicer then any other Gym I have used.

Positive experience: Nice place clean and tidy

Fantastic experience: Big gym with standard equipment and setup. Great value for money

Negative experience: I sent an email and a message on facebook enquiring about vaccination restrictions over 2 days now and have also tried calling them numerous times over the past week to find out. always been happy with the gym and the staff there however this has changed my mind about that. the spray tans are great however they always come out patchy and uneven although i have asked many times if i am doing it correctly the staff say yes, which if that were the case it wouldn’t be missing patches over my body. They also don’t follow up on their “no lunk” rule and let it slide. and staff do not where masks correctly even under strict covid rules.

Fantastic experience: Top place to workout.lots of gear, friendly staff

Negative experience: Honestly? Trash. Who wants anything to do with a company owned AND run by Karens? This gym stinks of America so badly, you can pretty much taste it. Doesn't even deserve one star.

Negative experience: Such a shame for me to leave one star as the gym itself is not bad. However I was charged a joining fee ($30) when I shouldn't have been as I had friends sign up a few days before and after me and they were not charged. I was told I "would definitely be getting my joining fee back" only to receive an email a week later saying that now I'm not. Upon cancelling I was 100% promised and reassured that there was nothing left owing and I had nothing left to pay and it was free to cancel. Unfortunately once again this was not the truth. 2 days after I cancelled I had $40 taken out of my account. This is just unacceptable to be charged $70 for fees I was told I wouldn't/shouldn't have paid. If you read this planet fitness, if i am refunded me the money I was told I would be getting back I will change my review and overlook the customer service and base my review solely on the facilities available. The staff there are also friendly but I just can't leave a good review to a business that treats its clients like this.

Fantastic experience: Joined a week ago after a casual walk in and a chat with the staff,was shown around and had everything explained. Never joined a gym before but was made made to feel very comfortable and I love it now been everyday so far. Nice and friendly members who are willing to help out a beginner like me Thanks