Crunch Fitness Epping

Negative experience: Issues that need to be addressed: A wall at the back of the gym hasn't been repaired for over 6 months; someone seemingly caused damage to the wall but it should be fixed promptly. Raining last week and water was leaking from the roof - OH&S issue. The ellipticals, most of them aren't functional; asymmetrical range of motion and cup holders are missing - OH&S issue. Staff; hit and miss if they engage with you; a simple hi and bye would suffice. Please do better - don't just respond with a generic message, comment that they've been acknowledged and rectified.

Negative experience: The staff at Crunch Epping are consistently rude, and the “luxury change rooms” are in poor hygiene condition. I'm not surprised to see so many negative reviews. It’s clear that customer service and cleanliness are not priorities here. I would not recommend this gym. Management need an attitude check.

Fantastic experience: Peter and Hayley Helped me to sign up to the gym , very friendly staff

Positive experience: The gym is spacious and there are many options available. However, its upkeep and staffing presence are areas of improvement. A wall in the corner has been smashed in for at least a year. There's water damage in the main walkway. The front entrance gate to enter and exit the gym has not been fixed for a couple months. There are no plans to fix this: staff had no idea when asked about it. I've also observed group chats at reception with phones out. There's also a high turnover of staff including managers. Furthermore, I haven't experienced many greetings when entering or leaving the gym. Not the best feeling to be ignored. Overall, big gym with lots of options, but it doesn't feel like its looked after and staff retention and customer rapport-building are areas for improvement. Could be worse but could be better: ⭐⭐⭐

Negative experience: Beware of unwanted fees.they wont let you quit too easily be smart

Negative experience: Absolutely rubbish gym they over charge for nothing when they realise they losing a lot of costumers they put the price down equipments always breaking down and I cancel long time ago till today they still charging me for nothing as the stuff member don’t do their jobs properly only there to chat I would never recommend it

Negative experience: Had property stolen

Positive experience: Great place , yku wouldn't see fat slag 180 in a place like this. Not enough pork. And only exercise she does is cervix receiving deposit just lays there making squeaking noise -5 * for her. Very ugly smashed crab.

Fantastic experience: Very cool. Busy. Lots of impressive people. Lots of young people. Many heavy bags plus equipment. Sauna I think as well. Popular place.

Negative experience: Unfriendly and unwilling to assist staff (Ben), in renewing membership. The gym has good vibe!

Negative experience: just a regular gym but i signed up for a free pass and used it ONCE, ever since they’ve been calling me everyday, getting rly annoying as i’ve already told them i have a membership at another gym !

Positive experience: I would say, It is having good equipments and big rooms. But not available at 24/7. The reception staff need to be more professional.

Negative experience: Worker with glasses setting bad example for trainee, chatting for entertainment and not meeting members needs. Might have to take footage next time, people shouldn't film others but people also shouldn't neglect others.

Positive experience: The gym in general is good and the classes too. The only problem that I found is the customer service, very bad. Everyone gives you a different information and when you start they promised to you things like a month free if you go everyday during 15 days, and you never get it. Too much marketing that sometimes is not true.

Negative experience: Tiffany the front mangers is great and friendly she help me with everything. The big boss at Epping crunch is mean nasty rude and she think you are u lying don’t talk to the big boss she think your a lied

Fantastic experience: Sasha and Tiffany helped me sign in to the club after explaining different facilities of the Gym and membership options. Since being a member, I have been finding Crunch a good place to train. Sasha has been super helpful in my visits until now.

Fantastic experience: Great

Fantastic experience: Awesome staff, good facilities. May need some new machines to match new gym opened in area

Negative experience: Worst gym experience. Worst cancellation policy. In computer 21st technology they work like paper pen policy. Worst customer experience I get from the gym. Management is poor and unprofessional. Don’t recommend anyone to join the gym.

Fantastic experience: Crunch fitness Epping is excellent Gym to go to whether is your first time or wants someplace that's close Crunch fitness is the way to go. When you first take a step in your immediately greeted kindly by the staff who are very nice and fun which makes the gym experience even better. I started going to the gym late last year and i was very insecure at first thinking the worst but when i adapted to the environment i got more comfortable, the people at the gym are always very nice and opened to giving assistance when needed the equipment is great with a wide range of different machines its such a great gym to start off have fun with friends while working out. and getting to know people what makes it even better you have an option of a personal trainer who will not only help you with the gym experience but your overall health, even a yoga class is a option which is why crunch is the best fitness gym to go to.

Fantastic experience: As someone who's been committed to their fitness journey for the past 10 months, I can confidently say that crunch fitness has been so incredibly helpful in my progress. from the first day I stepped through the doors, I knew I had found a please where I feel fitness is home unlike any other I’ve been to. The environment at crunch fitness is nothing short of amazing. The moment you walk in, you're greeted by a sense of community and motivation that's really supportive. The staff members here at crunch fitness are incredibly friendly and knowledgeable with what they do, always ready to offer guidance and support to people wanting to start their fitness Journey. Whether if you're a dedicated gym-goer like myself or just starting out, the staff at crunch will always make you feel welcome in no time. One of the things that sets crunch fitness apart is its great equipment. From the quality equipment to the very spacious workout areas, everything is designed to enhance your fitness experience with many different machines having different ranges of motion so you’ll always have something new to workout every week. No matter what your fitness goals are, you'll find everything you need to achieve them here at crunch. But beyond the equipment and facilities, it's the people I’ve met and worked out with that truly make it special to me as the first gym I’ve ever been too. In the beginning I was scared of what people would say or do as I began working out due to my size and how I looked but I was proven wrong by that everyone I’ve met since the beginning of my lifting journey have help me find my confidence again and the people around me over time gave me such good advice to where I began to notice a change with myself and my mood, with not just my physical health and wellbeing but my mental health and wellbeing to and I would thank crunch fitness environment for enabling that experience to happen and make me feel myself when I’m in the gym . The sense of friendships among members is amazing. Whether it's cheering on the boys during a pr deadlift attempt or celebrating each other's physique achievements, there's a real sense of support and encouragement that roams around the gym that I’ve found to love a lot at crunch. In addition to the regular workouts I’ve seen at my school, crunch fitness offers a variety of classes and programs to cater to people’s different interests and or levels and goals. From high-intensity interval training to yoga and Pilates, there's always something for everyone here at crunch. The instructors are not only skilled professionals but also passionate about helping others reach their goals. Overall, my experience at crunch has been nothing short of transformation. Not only have I seen incredible physical results with myself , but I've also gained my confidence back again with wearing stringers and clothes with colours and sense of belonging amongst the people I’ve met throughout my time at crunch fitness . If you are looking for a gym that will not only help you reach your fitness goals but also provide a supportive and welcoming gym environment, look no further than crunch fitness at epping plaza. <3

Negative experience: I want to share my worst experience of management in this gym. I took membership in this gym for month to month they charge me 15 dollars enrolment fees but there was a offer for specific period there they didn’t told me when i asked them for that they started making excuses that this is you have to tell before and so rude and arrogant. They started taking direct debit from account even i paid in cash and advance payment I don’t understand i called them they say to give emails to there team and they said they can’t do anything really bad receptionists never listen just cutting my words!!!! Not recommended !!

Negative experience: Crunch fitness Epping have absolutely no customer service skills, employees shift accountability from one to the other and worst of all had 2 lots of payments deducted in error by the club , that I have been chasing up a refund for, for the past 2 months now, with no response to emails and the old “someone will get back to you” when calling the club directly. Still waiting to hear back from Tiffany after x3 “I’ll pass on the message”

Positive experience: You should open 24*7 I just took a membership but I am only 2 days able to go there. Because off odd timing of my job. I will further look to cancel my membership

Negative experience: It was really bad experience i really had got no attention and support. Im so disappointed to join the gym first time there was offer that no joining fees this month if i had got referred by friend but when i went there when i saw this on poster they said excuses and haven’t treated properly and charged me same and were telling to bring friend who referred and asked me to take same package on what my friend is when i asked them they didn’t support not worth it … they think we are fools they told we have to tell them offer why we are here not they will tell

Fantastic experience: Had my first week at crunch Epping. The staff were fantastic staff member Tiffany was warm and friendly and made sure to show me all the equipment and facilities . The other members were really kind . I’ve had issues at other gyms with staff not being around to ask questions but the staff there are so kind and helpful. Many thanks

Fantastic experience: Great gym, awesome range of equipment great staff Would recommend crunch Epping

Fantastic experience: This place has been great Has good classes, here

Fantastic experience: What an absolute gym Crunch Epping is! From the lovely staff at the front helping you out with new comers to the loyal members, from the classes to the weights to their own personal recovery courner. Highly recommended gym ️‍♂️

Fantastic experience: Good gym and equipment

Negative experience: Very disappointed and dissatisfied with the change of management. I have been a member since 2019. The management and gym was amazing. However, since change of management the gym is an unwelcoming environment. The staff do not greet you and sometimes aren’t even present at reception. I originally signed up at Crunch due to the variety of classes offered. However, over the holiday period they cut the Zumba trainers classes and failed to communicate this with members. There has been a decline in Zumba classes as management cut off Wednesday and Saturday classes. Reason being people weren’t attending. Maybe if you hired appropriate and successful trainers such as Marlyse people would actually attend your classes. The management should be communicating and seeking feedback from members in relation to class. They do not listen or take feedback into consideration. Crunch Epping has increased membership prices which is fine if we are getting adequate and a variety of classes and additional equipment and facilities. Crunch take our money but do not provide any new equipment or classes. There are cheaper gyms locally who provide exceptional and clean equipment, have a welcoming environment and listen to their members needs. Also, please train your staff. I always pay my membership on time and they stated I have an outstanding payment which is false. The staff member publicly humiliated me which made me feel so uncomfortable. I had to show her my bank statement which is unprofessional and unacceptable as your staff should be doing their job correctly. I am so disappointed as I used to call this place my second home. I will be reconsidering a new gym if this feedback is not taken seriously and I don’t see an improvement over the next couple of months.

Negative experience: Very disappointed, particularly of late under new management . I have been a member since 2019, and was always a happy member of Crunch. Not so anymore- - there are no longer mats to stretch on, they were removed without warning and without apology - the hours of operation change at times which means I cannot train at all. Hours such as 7am to 5pm are terrible, and from 7am to 7pm also terrible, it's just not good enough. There are so many people that train at 5am on a regular basis that are now missing out. Refunds are not offered for the inconvenience. For those who work, it's impossible to train at this time of year with hours like this - on 19th December 2023 I turned up at 5:30am and the gym was not open because the staff member forgot to turn up. A car park full of patrons who can not get into their gym is not acceptable. - equipment is often broken - equipment is poorly placed which is dangerous and a hazard to patrons - management are not helpful and don't return phone calls or emails - of late, the gym does not feel like it has been cleaned properly Overall, I'm very disappointed and wouldn't recommend this gym

Negative experience: Don’t waste your money and time ! Rude staff! No idea about customer service…

Negative experience: Extremely rude staff. They lie about their policy. They state no cancellation fee but they direct debit from your account when you decide to leave. Had an incident with a staff member and will take every avenue to take it further. Don’t waste your time if you are looking at joining this gym.

Fantastic experience: As a newly joined member, I have only good things to say about Katarina at the front desk. Very friendly and helpful. Hopefully she is an indication of the welcoming environment of this gym. After reading negative comments on here, I would only hope that things are changing for the better because my experience so far was great. Looking forward to enjoying this gym.

Negative experience: This review deserves zero stars but Google review does not allow it. Forget about what the opening hours state, this franchise in Epping opens whenever they get out of bed. Opening up late has become a regular occurrence and it reflects the lack of interest from the Crunch Fitness management. The fish rots from the head. If opening up late is a major problem and inconveniences the patrons of Epping Crunch, then management hasn't implemented any interventions to eliminate this from continuously happening. No wonder Epping Crunch has lost a significant amount of members!!

Negative experience: Very bad service it has wrost experience for me they don't give good customer seriously and not help the customer

Fantastic experience: I enjoy training in this atmosphere, great music ! The team are very approachable and super friendly!

Negative experience: Okay, surely I can’t be the only member that has witnessed the decline in this gym. Every time you walk in, the vibe is off, like I feel motivated more so before I even step foot into the gym and as soon as my foot walks through those doors I immediately feel the negative energy. Upon entering you are greeted and with the most ingenuine “hey how’s it going?” From the stubby worker/manager at reception. Like it doesn’t sound real. The equipment here is terrible, and has remained the same for the past 5 years, a good 80% need tuning or fixing or need to be replaced with as a whole. Crunch used to care about the members but not anymore, you’re nothing but $ signs to them. If you like being micromanaged while you train then this is the place for you. I’ve heard PoW’s being treated better. You know a place is bad when the main guy working at reception, who looked after and cared about people, has left. Now you have nothing but new faces of people who don’t give two sticks about you. Don’t expect management to do anything either, if they haven’t changed things, they never will. Time to migrate to derrimut along with the rest of crunch members.

Fantastic experience: It's an amazing place Crunch Fitness Epping

Negative experience: Do not recommend. If I could rate it a fat zero I would. I used to be a member, and I left as soon as I could. My experience at Crunch Fitness has been impacted by the recent changes in management, which have resulted in a decline in the overall quality of services. Communication within the gym has noticeably faltered under the new management's direction. This has been reflected in both member-staff interaction and in the treatment of the staff themselves. High staff turnover and drastic changed in personnel may be attributed to the challenges arising from the current management style. The lack of effective communication and seemingly, inadequate support for the staff have led to a less than satisfactory experience for both employees and members alike. And from what I can see, the automated response you are sending other reviewers is the same and clearly, effort to make changes is not evident at all.

Fantastic experience: Working out here at Epping Crunch is something that I enjoy for many reasons, like the general atmosphere and no judgements policy that the other gym goers adhere to as it goes both ways.

Positive experience: Great all round gym. Very spacious, great variety of equipment, very motivating atmosphere! Good to be back on the gains life!

Negative experience: The equipment need fixing, treadmills not working, the massage machine constantly breaking, and ladies showers have insects all over the walls, and flying around.

Fantastic experience: Great gym, a lot of classes to choose from. Friendly staff.

Fantastic experience: Staff are amazing best vibe in a gym I've ever experienced. Shame that most of them are leaving they were the heart and soul of the place

Negative experience: Used to be a great gym until new management came in. Equipment always falling apart and only a couple of the good staff there (just you can see the pain in their eyes)

Negative experience: I’ve been a member of this gym for 3 years and unfortunately i haven’t had a good experience due to the gym being run down in the last 2-3 months. Prior to this the gym was phenomenal service was great and continues to be great but i believe the management isn’t suited for this layout.

Fantastic experience: Love going there

Positive experience: Love the gym and the employees, although the music is played over and over. Used to be a lot better. Please bring back the bangers.

Fantastic experience: Staff at the reception are really helpful and nice. But gym needs new benches, some of equipment require maintenance and men’s restrooms required maintenance too.

Negative experience: Used to be such a great gym, the last year or so it’s really fallen off a cliff. Poor management, machines constantly not working, way too crowded due to management signing up too many people. I can go on, will be changing gyms very soon.

Fantastic experience: Amazing turn around over the past few months with management and staff!!!! Positive energy in the club don't know what these other reviews are talking about.

Negative experience: New Managment is incredibly disconnected with client needs. Old Managment (Adrian) was very effective and considerate when dealing with us. New Managment is promoting a very harsh enviroment whereas the average client wants to come in and feel relaxed and enjoy the services that they are paying for.

Negative experience: Very disappointed and unhappy with the new management being uncooperative and rude. She has made this gym worse by never fixing things, being rude to staff and never greeting or caring about members. The old manager was SO much better, he cared about the members as well as all the staff, who seem all unhappy now that this new lady has taken over. Very unhappy now!

Negative experience: Have gone to this gym for nearly 2 years now and I used to absolutely love it. Since new management took over it has been nearly unrecognisable. I have seen a massive decline in the quality and quantity of the equipment as well as an evident poor and rude attitude from the manager herself towards the members and staff. Disappointed

Negative experience: I’ve been coming to the gym for a while and noticed it’s gotten worse since management changed and there is this one female that never greets me when I enter, I’m pretty sure she’s the manger her name is Dani. I would also like to add it’s not as clean as it used to be. It’s a poorly run gym, management need to do something about it or you’ll lose a lot of people. Also I’m pretty sure the last few 5 star reviews are the manager and employees…

Negative experience: Stop coming to the gym because of poor management and nothing gets fixed this gym has scammed all my money

Fantastic experience: Great Value Plenty of Equipment Staff are Friendly and Helpful

Negative experience: I have been a member of crunch epping since they have opened and had a membership at a lower price as I was a first member. Since then they have increased my plan price 4times to now being the price anyone can join and receive. Being a loyal member of crunch no one had looked after my issue and they do not care for their members. Disappointed

Negative experience: Cancelled over a year ago, still being charged to this day despite numerous calls, emails and follow ups, bunch of thieves, don't go here *Edit to reply* Manager sent off for a refund, have heard nothing, 3 attempts to email the email provided below and the response is "this organization doesn't allow outside emails to this email account", brilliant setup to tell people to email you to an email that can't get emails, pretty disappointing, how about you call me or email me and fill me in on what you're doing to give me back my money you stole from me, words from the epping manager "there was an attempt to cancel last October, but must not have been done properly by someone here" Completely their fault and their head office are silent on giving me back the money they stole from me

Negative experience: Terrible experience, gym was fine but when I tried to cancel got no response on phones half the time, and when I did they wouldnt let me cancel on the phone.

Positive experience: Great gym, friendly staff and members. More equipment than most gyms with an affordable membership!

Negative experience: 0/5 Worst gym. I want to freeze my account for 6weeks as I am travelling overseas. when I called they asked me to come Directly and pay $15 to freeze my account when I went there they asked to me send my proof of travelling details after sending only they freezed my account. Group fitness Classes also only Maria and Sue are very good have to check them and go if some other are handling classes means it’s waste of going.

Fantastic experience: Very friendly staff, clean equipment, good music, great vibe.

Fantastic experience: The place was very best and cool hoping to be there daily

Fantastic experience: Very nice, very clean, the Staff & instructor's are all gorgeous & Cheaky, I participated in my 1st Class, I was shy before I entered, but as soon as I walked through the doors, it was very welcoming, I new 2 instructors, great being famous again, just didn't like it when 1 of them took alot of photos of me, but I couldn't take 1 of her, not fair, PS I have 1 weakness, which is Petite Bubbly Girls, so please cover up, Lol.

Negative experience: The free Wifi at Crunch doesn’t work because they won’t pay the internet bill. The fitness classes take up to much space, they have a private room to train in and then in the same session move to the open space area and reserve it for 1hr, Not fair considering I’m a paying member but even if Crunch Fitness response to this horrible review, there poor management won’t do anything to improve it especially the internet

Fantastic experience: Really enjoy my training. Staff are friendly and helpful.

Negative experience: Gym is really nice. But this new management is not co-operative. Now a days not much good trainer for fitness classes. Only Maria and Sue are good. So can’t go to gym for all days of week. Management please try to listen to customers and try to help and support. And please add new good instructor or increase classes of Maria and Sue. Thanks

Fantastic experience: Very good gym I feel positive great staff amazing gym I’m so happy ❤️❤️

Negative experience: 0/5, Crunch Epping- worst experience to cancel membership. For cancellation you have to visit them in person which is ridiculous in today’s advanced world to put people through this when it can be done over phone easily. I cancelled membership within the required timeframe and I was advised that I won’t be charged anymore but they deducted money from bank. I called them 3 times, sent email, raised query online, visited face to face to ask for refund but no one provided any response or followed up despite multiple attempts to contact them. I have had gym membership with other gyms and they cancel over phone and refund any payments deducted incorrectly but this gym look like a scam when it comes to returning money and cancelling membership. Never going to recommend it to anyone.

Positive experience: i love training at the crunch epping but seeing the gym full of schools kids under age of 12_14 years old makes it look very poor place and not professionnal at all and many ppl thinking to change already

Positive experience: The equipment is placed too close to other machines. Not 24x7. No wifi Overall i would suggest 3-4 star.

Positive experience: It’s always busy. Even if you go at 7am you still can’t do weights because it’s that busy. For the price your paying it’s a tad useless because you can never use anything so your forced to use the machines. Will try different times in the future.

Negative experience: Very bad experience in my life. Staff is not halpfull and I am not happy these services. The main and important things they guys renew your annual membership without your permission even they didn’t send any email or message or even call. And when I call to crunch gym they said sry we can’t do anything. I am very disappointed because in my account only 90 dollar and they guys charged 77 dollar without any notice

Negative experience: Very bad service. You can’t cancel via phone call, need to go to the gym for cancel the membership. Even not easy for suspension your membership, they need your medical record to suspend it. A lot of hassle, easy join, not easy to get out of it. Don’t recommended. It always crowd, some machine like smith machine I just can’t reach for whole evening. Always have machine break down.

Fantastic experience: Muhammad helped me out heaps!!! Good overall gym also..

Positive experience: Just wished if there was Hack Squat machine. All the gyms have it why not Crunch?

Negative experience: Need a bit more cleanliness please. Drink spillage white mark on the floor near the free weights still there for the last 2 months. Surely some hidden fees. when called and enquired about the hidden annual fee, the answer I received was "sorry about that, the person who enrolled you might have missed on updating you on the annual fee". Also, if you choose direct debit option, there is an additional fee for processing direct debit on top of the weekly fee, which is never discussed or advertised during admission.

Positive experience: Good gym, but choose your timings rite to visit. In peak hours you could be waiting forever for equipment to use. Staff is pretty good, but some of them play the music too loud, especially in early mornings.

Negative experience: The worse gym I have ever signed up for. For years I have been to many different gyms and never had any issues until now. I signed up months ago and still haven’t stepped foot into the gym due to personal reasons. I have given my direct debit details twice but they still manage to not get that right and then try and charge me dishonour fees. I personally will not recommend this gym as if you have a problem they don’t care and only state terms and conditions. No common sense in these people. Absolutely disgusted the way I was treated. I still haven’t been into the gym and now they tell me if I don’t pay last fortnight’s bill and the dishonour fee they was cancel it. Anyway I’ll be taking legal actions.

Fantastic experience: following my unmotivated day was a trip to crunch epping influenced by my two friends. I was quickly greeted by a young man whose name tag states “Muhammad Ali”, and just as his name suggests... he is THE GOAT. he gave me a quick but efficient rundown of the gym and it’s equipment. I now feel very motivated to exercise at crunch now. well done muhammad!

Positive experience: Crunchy fitness is a fitness centre that has lots of equipment.

Negative experience: Make sure u check ur statement they charge u annual fees multiple times

Fantastic experience: Great gym, lovely people & really good gym equipment! :)

Fantastic experience: Everyone is nice and chill

Negative experience: I've been a member at Crunch Fitness - Epping for nearly two years and have always appreciated its welcoming environment and well-equipped facilities. However, recent management changes have noticeably affected the gym's atmosphere and service quality. Under the new manager's direction, essential equipment like yoga and squat pads have been removed or restricted. On one occasion, I was outright denied access to squat pads by the manager but later given them by another staff member. This inconsistency in service, possibly indicative of personal bias, is concerning Furthermore, there's a notable delay in repairing broken equipment – extending up to two months. This, along with the manager's passive-aggressive attitude towards members and staff, detracts significantly from the gym experience. I valued Crunch Fitness for its supportive environment and commitment to fitness goals. Unfortunately, the recent changes under the new management seem misaligned with these values. I'm hopeful for improvements that bring back the gym's original spirit and service quality.

Fantastic experience: Clean and there whole machine

Positive experience: Its gym, seems to have the latest equipment. Plenty of room, good atmosphere, fiendly staff.

Fantastic experience: I absolutely loved the atmosphere here. Very good gym and very good community

Fantastic experience: Amazing place to workout & both staff & members are great. No judgement... You can workout & know there is more than enough equipment & facilities. Recommended highly.

Fantastic experience: Nice, clean facilities. Fruendly staff and quality classes. My favourite class would be the spinning with Sam on a Saturday...Amazing!!! Good vibes, good atmosphere, great instructor who checks up on everyone and always takes feedback at the end.

Negative experience: Information provided at the front desk of the gym is false and it is only to get a sale.Be aware of their hidden annual fee.The Cooling off period is just a lie. They will make you go through all the hassle to cancel the membership. I nominated for Shonky awards

Positive experience: Good gym! Been going since March and have no regrets!

Fantastic experience: Staff and patrons are so friendly. Classes are super hard, but so worth it. I love it.

Negative experience: staff at the gym create accounts for the guest that you bring with you and guess what you get upgraded to the peak membership without your consent and double profiles get created, meaning double payments get debited. the most horrible, painful experience when dealing with the admin team. they turn around and say you have arrears to pay when actual a pro rata payment had been made. DO NOT EVER GO HERE. JUST DONT.

Fantastic experience: Plenty of equipment nice and clean very nice and helpful staff

Fantastic experience: Updated: 2022. Local Gymner at Crunch Epping. Excellent modern gym if you leave around Melbourne Northern suburbs, a very tidy gym, some regular people that used the gym often return their weights back which is good. Some of the regular staff are friendly, always say hi and goodbye, some might even starts with a conversation with you, others are not friendly but those are the casual ones. Best part no one judges you what you do here in the gym as long as you do appropriate things, also the MUSIC vibe pumps you up. Hopefully they will expand the gym in the future, but at the moment so far so good.

Negative experience: Place is absolutely horrible and the customer service people a mean and unprofessional