Goodlife Health Clubs Alexandra Hills

Positive experience: Probably one of the best gyms I’ve been too ! The weight machines could do with an upgrade but they ok. The sauna is great and operates 7 days a week. Could use a few more punching bags. Staff are amazing, polite and helpful.

Negative experience: Good health and fitness club but IT IS NOT A GYM. I have had a good life membership for 3 years and have visited goodlife clubs from Brisbane to Goldcoast and one thing they have in common is out dated equipment that often breaks or poorly performs. The reason I stayed so long was because of there sauna, steam room, and pool. These facilities are good but also poorly maintained as they smell awful there is mould growing and often crowded. You will never get big going to good life it is in-fact bad life Word gym is where I go now and they too have a sauna and peek equipment for the same price. Not trying to be rude and Karin like, but at the end of the day this gym is atrocious and everyone going wishes they would fix but they never do

Positive experience: I love this Gym, the pool is great, staff friendly and good machines. I just hope that one day the pot holes out in the car park could be fixed / filled ; as they have gotten rather deep and it’s becoming a hazard,

Fantastic experience: If you are like me and felt a big gym like Goodlife would be a bit intimidating ( images in my head of a load of muscle bound fitness freaks looking down their nose at me.) Well what a breath of fresh air this gym is! There’s a sense of real community, a real diversity of age/gender and race. (I’m a 67 year old woman with crook knees). You are greeted warmly on arrival and there’s a general buzz in the air of focus and fun. Everyone is so friendly and there’s lots of g’days and yarns happening. Fantastic serve yourself cafe/ chill out space. Squash and tennis court, Olympic size pool, aqua classes, loads of indoor classes and Pilates reformers and plenty of gym equipment so you’re never held up waiting. My trainer Ryan Fraser has been with the gym for many years and is just such a fantastic human. He clearly loves his job and really enjoys helping people reach their goals. He gave me a fantastic program that I can follow easily on my own. Loads of Parking. 10/10 ❤️

Negative experience: ****scam alert**** Me and my partner both pay for weekly memberships, which we have been using for several months now with no issue. Last week I received a text from Goodlife saying that someone had tailgated behind me into the gym, if they had bothered to check this, it was my partner WHO PAYS FOR A MEMBERSHIP. I emailed multiple times with only 1 reply saying that someone had tailgated me. When I emailed back and explained the situation they ignored me. Constantly we have a female employee entering the men’s changing room searching for people who have entered the gym as a non member. As a multi million dollar company do you really need to scam your paying customers 25 dollars for using there membership?

Fantastic experience: Very good club, with a wide range of activities. I personally enjoy the classes, and the care the instructors have.

Positive experience: This gym has quite a lot of character! It's obviously an older building, but it offers so much. Some of the equipment is a little bit dated too, but it works just as good as anything else. Once you get used to the place it's a cozy little nook to workout in that welcomes you warmly, plus plenty of side options for playing squash or doing yoga or sauna with which there's a huge health conscious community around or swimming, tennis, stretch or lay around on the grass or on the chairs in the sun outside. You can also use a microwave to heat up meals and eat at a table, hit the one lonely old heavy bag in the back room, attend a restoreative pilates class or run around the oval.. there's plenty of options for all. Obviously there's a peak time around 3pm which is very busy with teenagers but they stick to the weight training areas leaving free plenty of other areas at those times. The steam room used to work really well when I first joined around April, but it's not really worked ever since. Sometimes, it works a little bit but quickly doesn't again, which sucks. I sometimes fantasise that if I won lotto I'd give 10k to Goodlife Alex Hills just to fix up that old bathroom and male only healing space to make it better than it is. It's definitely still great as it is though. Only weird thing is the resident homeless person who lives there. I told staff but they don't care

Fantastic experience: Absolutely love my Reform Classes at Goodlife Alex Hills! The room is lovely and very clean. The instructors are amazing and help you a lot when necessary.

Fantastic experience: Goodlife Alexandra Hills works for me. Have been member for many years. The 50m pool is a plus!

Negative experience: I have no doubt the positive reviews reflect that the inside of Goodlife Health Clubs Alexandra Hills is pleasing, clean, welcoming and friendly. However the outside footpath and carpark of Goodlife Health Clubs Alexandra Hills is disgusting, unclean, unwelcoming, displaying marginal personal hygiene and possibly even a public health risk. I have pass by there daily early AM on week days and on week ends and frequently see full and empty bottles, food packaging, discarded eaten and uneaten food, alcohol containers (full and empty), used nappies, items of clothing and even male and female underwear (yes underwear) strewn throughout the carpark making it a constant confronting daily disgusting mess. All of the above being run over by cars in the carpark which in itself is badly maintained with large potholes and unloved garden beds. No one attending Goodlife Health Clubs Alexandra Hills as a patron nor the staff in my observation bothers to collect any of this refuse. The public foot path adjacent to the Goodlife Health Clubs Alexandra Hills tennis courts are almost daily strewn with tennis balls, not only a hazard for walkers but anyone around that area. And who ever is the mouthy tennis coach needs to pull his head. Members driving into (there is no turn from inbound Windemere road by the way) and exiting the carpark show a disdain for pedestrians on the footpath as well. I emailed both the Goodlife Health Clubs Alexandra Hills with my concerns but never received the courtesy of a reply - hence my honest fair comment review of one star ***** After a delay rubbish finally removed 27/08/2024 *****

Positive experience: Would give it 5 stars were it not for the fact that the women’s change room is not fit for purpose. Many of the lockers do not lock; there is nowhere to hang your clothes in the shower except over the door and bench space is inconveniently located right in front of the lockers (if you sit there to get changed you are blocking someone from accessing their locker). Now for the positive comment! The group fitness classes I’ve done at Alex Hills (Cycle, Yoga and Stretch) have all been excellent and the instructors very helpful and friendly.

Fantastic experience: I'm a newbie to Reformer pilates and I have become almost addicted. Love it. Took a bit of getting used to but it is soooooo worth it. Great gym, very friendly staff, am very happy.

Negative experience: Really don't want to know the experience I had there...

Fantastic experience: Good range of equipment, exercising never becomes boring, great facilities, caters for everyone, friendly atmosphere always clean and tidy.

Fantastic experience: Lovely staff and great classes

Positive experience: Has weights and stuff. Not bad.

Positive experience: Experienced and friendly club. Front of house and trainers always make you feel welcome. A great range of classes and times. I'm especially loving the newly introduced Reformer Pilates classes. Twenty reformer carriages mean it's a good, manageable class size. The instructors are great in assisting with technique and there are lots of options for times.

Fantastic experience: Great facility, with everything you could need, weights, cardio, reformer, squash, tennis, swim. Great friendly staff.

Fantastic experience: I am really enjoying reformer Pilates, well done. I’m already noticing the changes in my body. It’s truely a whole body workout. The equipment is safe, secure and the instructors are great at helping you with any awkward moves.

Negative experience: Just returned after an injury to find there is no longer a women's only area. This is the only area I use and the only reason I joined. Extremely disappointed

Fantastic experience: Great gym with really good facilities and friendly staff

Fantastic experience: Great club, good atmosphere. It's looking a little worn but everything works and the staff are friendly and helpful.

Fantastic experience: A bit dated in the change rooms but a huge layout with plenty of facilities - swimming pool, saunas, squash courts, strength and cardio gyms, plus rooms for the various classes

Positive experience: More facilities than most goodlifes but equipment is a little old compared to other goodlifes I've been too but still good.

Fantastic experience: Loving new Reform Pilates

Fantastic experience: Great gym and staff!

Fantastic experience: Great experience at Reformer Pilates

Fantastic experience: Heidi is an amazing instructor. She made me feel so welcome when I started and she's very encouraging.

Positive experience: The gym and the pool are very nice. The reason its 3 stars? The opening hours. Closing 9pm weekdays, 8pm friday and 5pm weekend is atrocious. It should be 11pm weekdays, 9pm weekends.

Positive experience: Good gym. I was previously a member and have recently returned. Equipment is pretty old but in good working order.

Negative experience: Used to be 5 stars till they keep signing more and more people up even tho they are well over run, unless they renovate to make the gym bigger, there is no longer time for me to work out as on a regular all equipment is being constantly used. Used to enjoy this gym but now its just a stress centre wondering if ill ever have time to workout here anymore.

Negative experience: I use to be a member for multiple goodlife gyms and only paid $19 per week. Just rang up to see how much to use there pool once a week and they want to charge $20 for 1 visit. No wonder they loose customers and in times where things are tight with money you would think they would have done a better deal.

Fantastic experience: Magnificent!

Positive experience: Great gym. Cash is a legal tender and should be accepted for paid upfront memberships, merchandise etc.

Fantastic experience: Happy staff, need to pick your time to train. Can get very busy. My favourite is the sauna & steam room after a session.

Fantastic experience: Great to see my 5year old Grandson enjoying his swimming lessons . This has a 25metre enclosed , heated pool . With experienced & patient swim coaches . ‍♂️‍♀️ Starfish Swim School I give you a 10/10 From Grandma Ninnie ❤️

Fantastic experience: Love it here great friendly vibe ! So many great classes with great instructors to choose from & on weekends too is fantastic, even some classes on public holidays ! My favorite class being S’ Bam which I can go to 2 nights a week as I work during the day !

Fantastic experience: Literally the workers are all so sweet and the environment is so welcoming. I love that there’s a girls room so that I feel a lot more at ease. Gym membership is flexible and allows me to go any time I want it’s so great I think I’m obsessed

Positive experience: Love the club and all the variety it has to offer. The only downside is coming into summer and the pool is closed at 4 pm on Sunday's due to no staff after this time .. Seriously what a waste. Planned on a gym and swim and was told we can't! All the money these gyms make sure you could afford to hire someone so the pool can remain open until sun goes down at least !

Fantastic experience: A really friendly club with excellent facilities including squash courts.

Fantastic experience: Great fitness centre with loads of facilities and very friendly staff

Fantastic experience: Loved training at this gym, some of the kit is pretty old but it's all well looked after, please bear in mind I haven't touch the cardio kit so I can't say if it's any good

Fantastic experience: Tyhe gym has the equipment that I like to use so I can get in do the job and get out

Fantastic experience: Love Goodlife Alex Hills!!!

Fantastic experience: Friendly team, big venue with plenty of space and decent facilities to use. Dropped in for squash and found the courts to be great, much cooler in temp than expected so that they were very comfortable to play on. The squash club space was great too as it made the post match time very enjoyable. Big shower space too

Positive experience: Free weights section is a bit limited, especially during peak times. Plenty of different spaces for different activities. The cardio room in particular has heaps of gear in it so you'll never be waiting for a machine.

Positive experience: Best pool around, great facilities and always a friendly greating when I arrive.

Fantastic experience: Great physiotherapy

Fantastic experience: Great staff and facilities

Fantastic experience: A good health club with gym, swimming pool, squash courts and a couple of tennis courts as well. The fees is in par with the other health clubs in that area but the facility got a lot to offer for the members.

Fantastic experience: Absolutely love attending the Goodlife gym. Friendly staff and great facilities. I use the very clean equipment, swim, use the tennis and squash courts. Enjoy the steam room. Very satisfied.

Positive experience: Good gym has everything you need for a work out. Decent atmosphere

Negative experience: The club is absolutely disgusting this morning. All wet wipes have been removed across the gym floor / cardio rooms and replaced with spray bottles & paper towels. There is now only TWO paper towel dispensers in the weights studio. Both are empty. There is only ONE spray bottle. Also empty. Patrons are walking around frustrated because we cannot clean after ourselves. In a time when people are more conscious than ever about hygiene and protecting others, why remove the necessary function to keep benches and equipment sanitary - especially during unstaffed hours. Disappointing.

Fantastic experience: My regular club I love the Spin classes the most, great lnstructors and fantastic Cardio workout.

Fantastic experience: Great space, plenty of room and equipment. Much larger than some other gyms I’ve used. There’s rarely any waiting, especially in the cardio room. Staff are friendly and helpful. I love that classes are included in the membership

Fantastic experience: Great gym great location ..daughters school across road so after drop or before pick up I’m sorted ….Skye was my jump start trainer and she was very patient and professional. Look forward to more use and the facilities are excellent including an outdoor pool at back …what a hidden gem

Fantastic experience: New and updated Group Fitness Timetable is fantastic. Lots of different classes at times to suit everyone.

Positive experience: This rating is based off my experience here way back in 2007-2012. The facilities were pretty decent. There was a great selection of weights and equipment to choose from. Don’t have an opinion on the place currently. Might have to visit sometime soon and see how much it’s changed .

Positive experience: Generally ok just missing that little bit extra.. Generally the only place with a suana and steam room and pool so hasn't got no competition. However weights and gym facilities are good just the pool/sauna and steam rooms are a bit basic. Potentially having a communal one would be good. I go the gym with my partner... If we use the suana and steam room we need to use separate ones as there in the changing rooms. However the staff are fantastic... Very polite and professional.

Fantastic experience: SPEAK TO SARAH SHE IS THE MOST AMAZING REPRESENTATIVE OF GOODLIFE. If you are even 30 mins away, please think about going to Alexandra Hills it is leaps and bounds the best of the best

Fantastic experience: Always a pleasant and engaging experience with ALL staff! Great atmosphere, thank you Sarah for getting me back into the swing of things :D

Fantastic experience: The "Toyota Corolla" of gyms - reliable, good value, won't let you down. The pool makes this place unbeatable versus other gyms, in my opinion.

Fantastic experience: I love Goodlife Alex Hills! The facilities are great and the staff and supportive, most helpful and incredibly friendly. There was a time last year where I was not using my membership frequently and Goodlife went the extra mile by encouraging and motivating my return to my fitness program. A friend asked me about Goodlife Alex Hills the other day and the first thing I mentioned was that when I go to the club, I feel like family. Yes, there's excellent parking and squash courts, fitness classes, great equipment etc., but when I walk into the club I feel that I belong.

Fantastic experience: Great Fitness Centre!!! This gym has so many great facilities that are so practical if you like to mix up your workouts. They have a 50m semi heated swimming pool, squash courts, tennis courts, cycling room, studio, large sized gym with good weight machines, cardio room and a smaller female gym aswell. They also have all sorts of fitness classes and occasional fitness challenges. Past reception is a decent sized lounge with a self serve food/drinks stand. The bathrooms are very decently sized with lockable cubbies, steam room, sauna showers and hairdryers. The staff have always been very helpful and friendly. The normal gym memberships are definitely not cheap but for the money you spend you get a lot of facilities. I just wish the had a cheaper swimming pool cost for casual entry because today it was $20 which is very over priced in my opinion.

Fantastic experience: Great gym friendly staff easy access plenty of equipment

Positive experience: Really love this gym. Nice staff. Pool is awesome. Love my laps. A couple of negatives. Most clients are really nice and I have had some great chats. However there are still some that want to use the Sauna and Steam Room in the incorrect manner, despite more signs being placed. It costs money to do repairs on both of those and if they don't have the money they will be closed, so you and I won't be able to use it. So please do the right thing. I have also had a couple of items stolen lately. Karma is a great leveller, so when something awful happens to you (not from me), don't be so surprised. Wish the bad eggs would find another nest. Apart from that, I love going there. Keep up the good work.

Fantastic experience: I have been a member of Goodlife Health Clubs since the start. A great place in every aspect: staff magnificent and approachable. My son and daughter in law are also members and they feel the same about the club. Special thanks to all class instructors who put more than 100 percent. Happy New Year.

Fantastic experience: Its all about facilities at Alex hills Goodlife great place for a fitness and workout for people who are passionate about there health.

Fantastic experience: Best place for Aqua aerobics. Jenny is fantastic and love her classes. Alex Hills Staff are always friendly and polite. Definitely 5 star. Looking forward to next year. Merry Christmas to all.

Negative experience: Staff are friendly, facilities are good, but cleaning isn't prioritised. Fair amount of equipment, you don't usually need to wait to use. A few group fitness instructors are rude and inconsiderate of different fitness levels and capabilities.

Negative experience: Changing this review to 1 star following a decision by the Centre to ban kids under 14 from swimming in the pool from 1 February 2023. The centre did a risk assessment and formed the view that even with direct parental supervision and years of functioning without incident it was just too risky. We have used this facility for years and its sad that it has come to this but I can no longer recommend this club with such a blatant anti family policy. If u are looking for a good family oriented facility then don't come here because they don't want you.

Fantastic experience: Love this gym! Always made to feel welcome by friendly staff! I go to 5 different Goodlife gyms and this one is my fave by far! Keep up the good work guys!

Fantastic experience: Great place, personal training session and the feeling is fantastic.

Positive experience: Overall a decent gym but no where near as much equipment as the mt gravatt one.

Fantastic experience: Wow, great massage from Dean.

Positive experience: I like coming here daily, and there's a variety of equipment to use, two saunas (one steam and one hot rocks), swimming pools with one heated and squash courts. Music is a bit average but thats expected of any gym, just bring your own music

Positive experience: I love my goodlife membership but the alex hills venue is well due for an upgrade.

Fantastic experience: Great facilities with squash, tennis, pool and gym.

Fantastic experience: Wonderful venue and staff

Fantastic experience: Fantastic facilities and great staff

Fantastic experience: Friendly staff and a great gym close by!

Fantastic experience: This gym is clean, staff are friendly and has so many more facilities than other gyms

Negative experience: GoodLife Alexandra Hills unfortunately does not live up to the hype. The carpark is full of potholes and hazards that are always going to get fixed and despite the thousands of members is never a priority. Various rooms have ongoing water damage that remains unrepaired. The gym is constantly putting up membership fees despite more people using the facilities and covid was just another reason to increase costs. Long term members are often paying incredibly high fees and only when threatened to leave do these get reviewed. It is disappointing GoodLife don't move into decent owned facilities rather than the current location. Review what other local gyms are nearby as plenty of better options are out there.

Fantastic experience: Great instructors ‍, pleasant staff & keeping me moving

Fantastic experience: This is such a great Facility with many fitness activities available under 1 roof. Well worth joining.

Negative experience: The sauna is always broken

Negative experience: Really unorganised. Staff not helpfull

Positive experience: Mad gym love the pool and sauna

Fantastic experience: Great health club / gym! Home to a great range of services including triathlon, swim and run coaching, learn to swim, some amazing personal trainers! Alway clean and well run! The pool is amazing!

Negative experience: Honestly the complex and facilities were good, BUT from the questions asked in the form at entrance (using COVID s excuse), I knew I will be harrased by sales team, kinda feel like they can cancel my insurance after all those questions in the form which mandatory fields Had an email first then a message, then another message then a phone call and then message Seriously I was really keen to go again, but seeing the harrassment, nope

Fantastic experience: It’s the best gym in the Redlands. I’ve worked/trained here for 20 years because it offers so much, more than any other facility I know of, and the people are great, the staff and the members are all friendly.

Fantastic experience: Great place to train, good variety of equipment & really nice helpful staff

Fantastic experience: SQUASH ,GREAT FUN /Fab Courts Great price ,even join the gym if U want , Still as good fun as ever

Fantastic experience: Great place to work out, wonderful facilities and very well priced membership. The people are really nice and professional

Fantastic experience: Squash Courts, Full Pool, Steam and Sauna room Plus Group Fitness, Cardio Area, Functional Area and Weights. Best Goodlife I've been to this year as far as Facilities

Positive experience: Good enough but needs updating

Positive experience: Good facilities!

Fantastic experience: Live it

Fantastic experience: Its great lits of equipment pool sqaush you name it they have it ! I also love Anne Maree on the counter very positive woman !

Negative experience: Over crowded. Showers are dirty and smell awful. They have no compassion for paying customers. They only want your money and have no care for any of there members. The customer service representative is extremely rude and incompetent!