
Goodlife Health Clubs Wantirna

Information about Goodlife Health Clubs Wantirna
3152, Melbourne
Opening hours
- sunday: 8h-17h
- monday: 5:30-22h
- tuesday: 5:30-22h
- wednesday: 5:30-22h
- thursday: 5:30-22h
- friday: 5:30-21h
- saturday: 7h-18h
Our comment from FitFit Australia about Goodlife Health Clubs Wantirna:
Welcome to Goodlife Health Clubs Wantirna, one of the premier fitness centers located in Melbourne's South East suburbs. Our gym boasts a wide array of facilities catering to all fitness enthusiasts, including:
- Various exercise areas with extensive free weights and machines
- A dedicated ladies' gym for a comfortable workout environment
- Reformer Pilates classes led by highly praised instructors like Beverley
- Sports facilities including indoor and outdoor tennis courts, squash and basketball courts
- A swimming pool, sauna, and steam room to enhance your wellness experience
- A vibrant community that fosters motivation and support among members
Our staff is known for their friendliness and commitment to helping you achieve your fitness goals. Many users have shared their positive experiences with our instructors, noting their attentiveness and ability to make workouts enjoyable, particularly in classes such as Pilates, Arena, and more.
While the gym offers an excellent environment and diverse facilities, some members have suggested improvements, particularly regarding cleanliness and equipment availability. Feedback has highlighted the need for better maintenance in certain areas and quicker responses to membership-related inquiries.
Despite these drawbacks, Goodlife Wantirna remains a popular choice due to its extensive offerings and friendly atmosphere. We invite you to visit and experience the supportive community firsthand!
Services, Machines and Guided Classes
Goodlife Health Clubs Wantirna: Opinions
Fantastic experience: The best gym!!! All the staff members there are so nice and very keen to help reach your fitness goals!! I really recommend this gym if you’re looking for one!
Your kind words and recommendation has made our day. We can't wait to see you keep crushing your goals with us ️♀️!
Fantastic experience: My partner and I tried Pilates for the first time today, and Jasminn made it such a great experience! She was so kind and patient, and her enthusiasm really made us feel comfortable and excited to be there. During the class, she was super attentive, noticing when we were a bit unsure and offering helpful guidance right when we needed it. Her caring attitude made all the difference, and I left feeling not only more confident but also really good about the whole session. Can’t wait for the next one!
Thank you so much for your wonderful review, Grace! We're so glad to hear that you and your partner had such a positive experience with Jasminn. Her kindness, enthusiasm, and attentiveness are truly what make her stand out, and we’re thrilled to know she helped you both feel comfortable and confident during your first Pilates class. We can’t wait to have you back for your next session! Keep up the great work!
Positive experience: One of the biggest and best gyms in the South East suburbs, has plenty of free weights, lots of different workout areas and lots of machines. I would give it 5 stars but the lack of a hip abduction/adduction machine is odd, particularly since the gym has multiples of other arguably less useful machines!
Thank you for the kind words about our gym, Brad! We're thrilled you enjoy the variety of equipment and workout areas we offer. We appreciate your feedback regarding the hip abduction/adduction machine and understand how valuable it is for many workout routines. We'll share your suggestion with the team as we’re always looking for ways to improve. Your input helps us grow, and we hope to earn that 5th star from you in the future!
Negative experience: You can’t use the portal to freeze your membership. Has not worked for over a year. You have to call the gym or email and they give you the run around. Beware!
Hi Andrea, Thank you for sharing your feedback! We're happy to let you know that our app now offers the option to freeze your membership. If you need any assistance with this, please feel free to reach out to us at [email protected]. Thanks again!
Fantastic experience: This isn’t my first gym—I was a member of Anytime Fitness for over 5 years, but I rarely found the motivation to go because I often felt lost and unsure of what to do. My experience here, however, has been completely different. With the support of my friend, as well as the incredible community of people I’ve met at this gym, I’ve felt welcomed and consistently motivated. The instructors, like Helen, Bryce, and many others, have been exceptional, pushing me during classes like Arena and beyond. For the first time in my life, I truly enjoy fitness. Even though my body aches after each session, I leave with a sense of satisfaction, and the results speak for themselves—I’ve lost 30kg and noticed a significant physical transformation in just 4.5 months. I’m committed to continuing this journey and making even more positive changes in myself. The positive culture at this gym is unmatched, and despite a 20-25 minute drive from my house, I’m consistently motivated to come five days a week (sometimes even more!). Thank you for fostering such a supportive and encouraging environment!
Thank you for the wonderful review! We're so glad to hear that our community and instructors have helped you find motivation and enjoy your fitness journey. Congratulations on your incredible transformation—30kg in 4.5 months is amazing! We’re excited to continue supporting you as you reach your goals. Keep up the great work!
Negative experience: Wow what a change 3 months has made, this used to be a gym I loved. Now I barely get a grunt from staff when entering the gym, I turn up for classes to find they are cancelled without sufficient notification and fines incorrectly issued for non attendance. This gym has lost its previous vibant culture.
Thank you for sharing your feedback, and we’re truly sorry to hear that your experience has changed. We understand how important it is to feel welcomed and supported, and we regret that you’ve had less-than-ideal experiences recently. We take your concerns seriously and will work on improving communication around class cancellations and ensuring a more positive atmosphere moving forward. If you’d like to discuss this further, please feel free to reach out to us directly.
Positive experience: This gym really is one of the best in the area, one downside though is it doesn't have a basic gym machine most gyms have. This machine is really crucial for adding mass to the front of the thighs and its such a shame it doesn't have this machine, I've attached a photo of what machine it is and I believe it would benefit this gym greatly and make it the perfect one. Other than that it swimming pools, basketball and tennis courts and a cardio area. The gym is clean and it has water taps. It has sauna and steam room and the locker room seems to be well kept. Staff were very nice to me on my casual visit aswell. This is one of the best gyms I've been to and considering joining however it's a big let down how it doesn't have that one machine which sucks as there isn't great alternative exercises to do instead. 9/10
Thank you for your thoughtful feedback, Alex! We’re thrilled to hear that you consider our gym one of the best in the area and appreciate your kind words about our facilities and staff. We understand your concern regarding the lack of the specific machine, and we truly value your input. We are always looking for ways to improve and will take your suggestion into consideration as we continue to enhance our gym offerings. If you have any other feedback or questions, please feel free to reach out. We hope to see you again soon!
Negative experience: Good facility, bad management. Hair dryers have been broken for 2 weeks yet no one is trying to fix them. Sauna is so dirty, some people are spitting phlegm on the seats and the ground yet there is no rule or cleaning after them. Spreading germs everywhere, it is actually health and safety issue. They are also rules like no bags at the gym floor yet some people still bring their bags and creating a safety hazard for other patrons, there is no warning or discussion about it. The new people at the reception do not even care about the patrons no greeting what not, they just chat around each others. This list goes on and on, that is so sad to see that how you ruin the million $$ business.
Thank you for sharing your concerns with us, Murat. We apologise for any inconvenience you’ve experienced, and we want you to know we’ve addressed these issues with our team to improve our standards. We’ve logged a maintenance request for the hair dryers and have reinforced the importance of cleanliness in shared areas like the sauna. Additionally, we’re reminding staff to enforce floor rules and ensure each member is greeted and acknowledged to create a welcoming environment. Your feedback is invaluable in helping us improve, and we’re committed to making your experience better.
Fantastic experience: (Read the Edit) For people who want to go to the gym regularly it's expensive, for people who are going to use all the facilities everyday, it's very cheap Edit: Sorry, I was going off prior information from some one else who told me that another gym was charging them $6 a week, Goodlife does ~$20/week. I recently have looked for another gym and some gyms that have one location offer >$15 while other gyms that have multiple locations offer roughly the same as Goodlife. My overall experience is actually good as well
Hi Nikola, Thanks for sharing your thoughts on our pricing! Investing in your health is invaluable . If you have any specific feedback or suggestions for improvement, please don’t hesitate to reach out to us via social media. We’d love to hear from you!
Fantastic experience: Great facilities. Something for everyone. Motivated to go regularly :)
Wow Arul, this is great! Thank you.
Fantastic experience: Great gym. Awesome team of instructors and staff. Plenty of equipment. Variety of classes. Good parking space. Friendly atmosphere.
Thank you for your fantastic review! We're thrilled to hear that you're enjoying our gym. Our team works hard to provide a variety of classes, plenty of equipment, and a friendly atmosphere. Your feedback means a lot to us!
Negative experience: I was very excited to sign up as I’m moving my house near this side of town and few of my friends are going to this gym. The lady over the counter whose name was Ailin said goodlife gym never let anyone do a free trial while on the website you have mentioned I can have a free trial !!?? She charged me $25 and said this gym is different we don’t let anyone do free trial. How would I be able to sign up if I can’t even see the environment ? I’m super unsatisfied with this behaviour and customer service. I have told my friends and they are very confused as well. I need my money back asap! And I need to speak to the manager urgently.
Hello, we would love to assist you and have the manager contact you, can you please reach out to us via social media so that we can obtain the best details? Thanking you in advance and we are sorry you have been left with a confusing situation, one we want to assist resolving promptly.
Negative experience: Rude staff they dont know how to talk to the customers at all. They say you will be charged a specific amount and then they charged me a different amount. When,I went to talk they were asking me for a proof. So rude behaviour from the club manager.
Hi Ishaan, we apologise for the experience you had with our staff. Providing respectful and helpful customer service is paramount to us, and we regret if this standard was not met during your visit. We aren't able to find your membership in the system under this name. Please reach out to us via social media, so we can address this further. Thank you for bringing this to our attention. We value your feedback as it helps us improve our services.
Negative experience: Very bad experience with the main manager at Goodlife Wantirna. I had called ahead and asked if it were possible to book a trial Pilates class as part of their open week. After explaining to them that I was not yet a member, staff told me that it was completely fine and sent a text to confirm a booking. When I walked in today alongside my brother (who is a member) I explained this to the head manager to which he said 'my staff should not have told you this because it is not allowed'. Like ok? I don't control what your staff say, you do! After showing him the text and explaining to him that I had driven 30 minutes out of my way to trial the class, he was nothing but arrogant, showed no empathy whatsoever and was almost mocking me. He claimed that I would be taking away the spot of a paying customer - when one of the spots was literally already booked for me, therefore would not affect him in the slightest if I took the class. Zero logic. He then left to hide in his office whilst I spoke to one of his employees who was very friendly and trying his best to solve the situation. I felt very bad for this poor employee. If you are the one calling the shots, then you should be the one speaking to me. So pathetic! The employee then went back to speak to him to try and resolve the situation. When he returned he explained that his boss would not let me attend the class and proceeded to try and sell me multiple memberships pretending that he was doing me some sort of favour. I was not interested in this as I had no idea whether I would even enjoy the class, and didn't want to be locked into some sort of contract. Owner's should really reconsider who they are hiring to manage their gym. Very disappointed! The photo below shows that their own communication says that it includes Pilates. It’s just sad to see that one person can ruin the reputation of what could be a very nice gym.
Hi Nikki, thanks for reaching out. We're truly sorry to hear about your experience. Providing a positive and accommodating experience for all our guests is important to us, and we apologise for any misunderstanding. We understand your frustration and regret any inconvenience caused by the miscommunication from our staff. Your feedback will be addressed. We appreciate your patience and understanding during this matter. If you would like to discuss this further or provide more details, please feel free to reach out to us directly via social media. We value your feedback and hope to have the opportunity to regain your trust in the future.
Negative experience: Worst gym I have ever attended. Never shown how to use the equipment safely, Pt sessions and never received, Payed extra for things I never got to use as they never booked them in for me as communicated, phone call after phone call never returned.
We regret to hear about your disappointing experience. Ensuring safety and providing proper guidance are paramount to us, and we're disappointed that you didn't receive the support you needed with equipment usage or personal training sessions. Your feedback is invaluable, and we'd like to address these issues. If you're open to giving us another chance, we're committed to making things right for you. Please reach out to us via social media, as we are unable to locate your membership with this name. Thank you.
Negative experience: I'm extremely disappointed with GoodLife Wantirna. I was unaware that my payments would continue even after my contract expired until I noticed the charges. When I provided a medical certificate to cancel my membership due to a back injury, they refused to cancel it, using flimsy excuses. It's clear they are more interested in taking money than in understanding or accommodating my situation that I cannot go to gym due to injury. Medical certificate is not even sufficient. Very poor customer service and the only focus is money!!!
Hi Sue, thanks for getting in touch! We're really sorry to hear about your experience. We'd love to help you out by looking into your account. Could you please reach out to us via social media? We've been unable to locate a membership under this name. Thanks so much!
Positive experience: Great gym with a variety of facilities, such as ladies gym area, group classes, hiit-arena training, pool, tennis court, sauna and a steam room. The changing rooms have lots is space. Staff are friendly. I wish they could look into their opening hours and didn’t close too soon. It doesn’t suit my schedule anymore and might have to change the gym.
We are so glad to hear that you're loving the wide range of facilities at our club. We are sorry that the opening hours aren't suitable for you. Thank you for providing this feedback. If you ever have any positive feedback, constructive suggestions, or need to reach out for assistance, please don't hesitate to send us a direct message on Facebook/Instagram or give us a call on 1300 393 733. We wish you all the best and appreciate you taking the time to leave this review. Thank you!
Negative experience: It is very disappointing that I booked a class, arrived on time, but the door was shut as previous class was yet to finish. No staff gave a notice or explanation or any reason even they have seen several people waiting outside.
Negative experience: Extremely disappointed with this gym! On their website, it clearly states that everyone can get a free trial and other discounts. Today I went to the wantirna store and was told by the staff that they don’t offer free trial and we need to pay 20 bucks to get a casual entry instead. So disappointed - will never visit this store ever again.
Negative experience: Changing a 7.99 “quarterly coaching fee“ without mentioning it in the contract nor mentioned by their sales representative! This is a fraudulent act! Absolute garbage!
Negative experience: I recently had an extremely disappointing experience with Good Life Wantirna. Despite paying for a personal training session (Intro PT Pack), the service was never provided, and no attempt was made to schedule it. Efforts to resolve the issue directly with the gym were met with refusal and lack of accountability, including a denied refund request without justification. The lack of transparency and customer service has been both surprising and unacceptable. I had expected much more from a facility of this reputation and am left feeling let down and frustrated. I strongly advise potential members to reconsider their options.
Fantastic experience: New to Reformer Pilates classes at Goodlife Wantirna, and cant speak highly enough of Beverley. Bev's classes are thoroughly enjoyable. Bev explains the class and any difficult moves up front and is hands on and shows you what to expect and alternatives if necessary. As a fairly new person to Reformer Pilates, i absolutely love how the classes make such a difference to my wellbeing. Bev has such an awesome personality and engages with all in the class. What an asset Bev is to Goodlife Wantirna. Only bad feedback is that the Pilates room floor is disgusting, absolutely putrid. My 5 star review is for Beverley and not the cleanliness of the Pilates room. I will be raising this with Staff on my next visit.
Negative experience: so bad experience with them: you refer clients and never deliver any benefit as promised. you want to cancel the membership, saying only a few weeks left but actually a few months. you talk to staff and never call you back: you talk to the manager and ignore me as well. saying 5000 members and no one wants to cancel and trying to cheat me that I have to finish the contract and $195 is on top it. very bad guy! PLEASE do not trust them and be careful WHEN YOU SIGN WITH THEM!!!!!!!!
Negative experience: Ready unclear about freezing your membership!! When I signed up , I was told I can freeze it anytime! However, by doing so, you contract get extended but the exact length of your freezing time! False wording and advertising! Not flexible. Not happy! Don’t recommend!
Fantastic experience: Great place for swimming lessons
Fantastic experience: I have a great personal trainer
Negative experience: I had an incredibly disappointing experience with this gym. I signed up in person at the gym with one of the team leaders Jayden and signed a month to month contract. The next day I decided that this gym was not for me and decided to cancel my contract. I again spoke to Jayden about the cancellation and he told me that I was not able to cancel my membership immediately as I needed to give a 30 days notice. However, I looked online and saw that good life has a 7 day cooling off period in which you can cancel. I spoke to another staff member and she cancelled my membership immediately. I am extremely disappointed in jaydens conduct, it is very scam like
Fantastic experience: Great gym! The staff are friendly and helpful. There are many group classes to choose from. The gym has an overall nice vibe.
Fantastic experience: I’ve been attending Pilates at Wantirna this whole year with various instructors and Beverley B is by far one of the best I’ve experienced! She personalises the workouts as best she can considering it’s a group class, adds a bit of quirk and energy to the room AND you can just feel the wealth of knowledge with her easy to follow cues and instructions! Bev is constantly moving between beds and adjusting difficulty for the class (compared to a few instructors who stand at one side of the room)! Thanks Bev for your ray of light and dedication that you give to your class goers!
Fantastic experience: The gym is awesome. Everything you need for the working out is there you name it.
Fantastic experience: Beverlee B is an exceptional reform pilates instructor. Her expertise, enthusiasm make every class a rewarding experience. Beverlee's warm personality and dedication to her students make her classes a weekly highlight. If you're seeking a top-notch reform pilates teacher, Beverlee B is the one to choose.
Negative experience: Absolutely unbelievable stuff!
Fantastic experience: I’m fortunate enough to be zoned to attend 3 different clubs, Wantirna, Mooroolbark & Ringwood. I have the opportunity to pick classes that always fit in my my daily agenda. I’m loving the reformer classes & can feel my body tightening up with regular classes ( 3-5 per week). I always try to coordinate a pump class followed by a reformer or bias versus to get maximum stretch & classes are well listed on the website so I can plan my week. I’m off to Sunshine Coast this week & plan to attend Goodlife Maroochydore which is possible with the universal pass I have, so my training won’t be compromised whilst I’m away. Staff are always friendly & deliver good instruction. Keep up the good work guys.
Negative experience: Scam. Their payment system keeps failing everyweek and charges an extra 10 dollars later in the week claiming late fees. The staff are also very unprofessional.
Negative experience: Disgusting! This was in the mens room which smells funky by the way. The gym is ok, but the over it is quite dirty especially the change rooms and showers. This was found today. Disgusting.
Negative experience: Not exactly happy with how i have been treated by the staff in regards to canceling my membership. Standard for money grabbing gyms i guess. Hope other people have better experiences. At least the gym and equipment at this particular club is good.
Negative experience: My partner and I joined this club as my partenr had a great expreience with GoodLift point Cook. I had high expectations when I initially joined this gym, but my overall experience has left me feeling quite disappointed. One of the major issues that I've encountered is the cleanliness of the facility. I've noticed visible sweat on the seats, and to make matters worse, the staff consistently turns off the fans 30 minutes before closing, resulting in unbearable air quality. Unfortunately, the gym's hours don't align perfectly with my work schedule, leaving me with limited alternatives. Another aspect that has added to my frustration is the binding contract they require you to commit to. In hindsight, I regret not trying the one-month trial first, as it now feels like a significant waste of money. I even explored another fitness center in Knox, hoping for a better experience, but it too suffered from similar cleanliness and air quality issues. When I attempted to raise these concerns with the staff, it seemed like they either didn't care or didn't believe me. If you're contemplating joining this gym, my strong recommendation is to opt for the one-month trial before making any long-term commitments. I wish I had followed this advice myself. Unfortunately, I won't be able to make a change until my contract is completed.
Negative experience: I joined this gym with high hopes, but my experience has left me deeply disappointed. The cleanliness is a major issue; there's visible sweat on the seats, and the staff turns off fans 20 minutes before closing, making the air quality unbearable. It's frustrating because this gym's hours align with my work schedule, leaving me with no other option. What's worse is the contract they lock you into. I regret not trying the month trial first, as it feels like a waste of money now. I tried another center in Knox, which was open 24 hours, but it had similar problems with cleanliness and air quality. When I raised these concerns, they didn't seem to care or believe me. If you're considering joining this gym, I strongly recommend trying the month trial before committing, as I wish I had done. It's unfortunate that I can't make a change until my contract is finished.
Positive experience: I do really like this gym after being here for a while now. I love the classes. I wish there were more morning cardio classes but understand not everyone's crazy and does the gym at 6am. I love reformer classes with Beverly I look forwards to them all week. Being a nurse on call I am sent to various locations daily I enjoy the flexibility of being able to go to all gym locations!
Fantastic experience: Came in casual today with a friend and spoke to Jayden, a manager at the gym. He has a genuine interest in his members well-being, and wanted the best for me. Super approachable and helpful! Would definitely recommend new members to him :)))
Negative experience: I really don’t like the way how they ask people to be the member of their gym. Keep calling, sending emails and asking me the reason why I don’t want to join??? I said that I only want to take a try and see how it goes, then the staff kept asking why don’t you try a month and set your goals in gym. They made me feel like, if I don’t be the member of the gym, I should feel sorry to them. Very uncomfortable and bad experience. The thing they want is just to gain more profit.
Positive experience: Good Club however I feel like the change rooms and sauna are never cleaned.
Fantastic experience: Good gym. Tried others and always come back!
Negative experience: Dirty sauna dirty toilets staff members are extremely rude and always giving grief for scanning phones barely get a hi been here for over a year
Fantastic experience: Friendly staff, great selection of gym equipment, boxing classes are so much fun. Tennis court, basketball court, squash, reforma, yoga, bike, body pump classes, and swimming pool what more can you want. Oh yes, sauna and steam rooms separated. Plus a great Cafe☕️ Highly recommended
Fantastic experience: Love the gym, great facilities and a variety of classes. Reform pilates is a great workout and the instructors are very helpful and informative. Bev in particular is a great instructor, she always tries to improve technique and challenge you when you need to be challenged.
Fantastic experience: Goodlife Wantirna is a fantastic gym. The best space for my purposes is the Ladies' Only Gym, where, being an older lady, I can work out without feeling conspicuous. I also love the warm swimming pool, which is so much warmer than any public indoor pool. The sauna is great too. I love having the gym so close to where I live.
Fantastic experience: Have been attending the Reform Pilates classes since end of 2022. Was initially worried about not coping but trust me, the crew here is simply awesome and welcoming. Love the level of professionalism of the reform Pilates instructors. Since this is a public post, I shall only mention their initials - BB, JK & HT certainly deserve a thumbs up
Fantastic experience: Great facilities and equipment here in Wantirna. With bedminton court, boxing room and basketball court, plus a pool! I’ve been with several gyms in the past, including fitness first, F45 and private ones. The switch to Goodlife is something I won’t regret.
Fantastic experience: by far the best goodlife gym, probs the best gym ive ever been too hands down. ridiculous amount of facilities, sauna and steam heats up hot enough. Punching bags werent super heavy, but it is an amazing gym
Fantastic experience: It's not often you find a gym with a multitude of facilities such as this one: cardio & weights set up, women's private gym, classes (spin; boxing; step for example), sauna, swimming, steam room; sports courts; PT services, beauty services & cafe. Staff are always friendly & helpful, I'd highly recommend.
Fantastic experience: Love the Reform Pilate team and all instructors are fantastic, good equipment well and above the value
Fantastic experience: Great gym and great reform studio. Highly recommend
Fantastic experience: What an amazing club. Everything you need in a gym. Great staff and great equipment. Love the Pilates Reformer class.
Fantastic experience: This is a great gym, with friendly staff, where the facilities have all the equipment and amenities you'd ever need. Can't go wrong!
Fantastic experience: Great gym with extensive facilities including swimming pool, tennis, squash, basketball courts. Heaps of fitness classes too including Reform Pilates. Highly recommend. Only regret is not joining earlier.
Negative experience: I got a pretty nice deal of a two month plan with a four week free trial.. but they continued to charge my account during the free trial. If I didn’t check I think they would’ve just kept charging the money. To get it refunded I had to call them four times within the span of two weeks. Every time they promised to call me back I always had to be the one to follow up. They said the refund would take a week to process so I’ll update if it even ends up coming through or not…Make sure you check that you’re not being charged extra if you sign up here……
Fantastic experience: Goodlife Wantirna has great gym equipment and facilities. I love the indoor tennis court along with squash and racquetball courts. It’s spacious and staff are friendly and helpful. Simply put I think it’s one of the best gym and fitness centers in Victoria.
Fantastic experience: Great Gym, friendly staff & nice cafe :)
Fantastic experience: I've been to about 6 goodlife gyms and this is by far the best. Good sized gym, great cardio upstairs. Boxing room is awesome (punching balls are always flat which is bad, but doesn't deserve to lose a star because of that) Sauna, steam room, tennis court, basketball court and even squash courts. If the gym was 10 min closer, I'd go there every day and train. I even forget, there's always a swimming pool there haha They have everything and I am kinda annoyed I don't live closer to it. Highly recommend
Negative experience: PSA: DO NOT GO TO THIS GYM Do yourself a favour and save the headache of dealing with their management team when you want to cancel due to a medical condition. They refuse to accept verified documentation from doctors and specialists and then take a fee for cancelling within a term even if you have a condition, which isn't explicitly stated in the contract. The medical clause in their contract (under the cancellation) is poorly written and very misleading. It was a world of heart ache dealing with incompetency whilst continuing to be debited for the fees. For the fees they charge, they are absolutely horrible. I wasn't even honoured my two complimentary PT sessions with the first session leaving me in tears (his condescending remarks on my fitness levels). Do not go here, there are better gyms out there. My mum and partner had the same experience.
Fantastic experience: Fantastic gym. Has squash and tennis courts.
Fantastic experience: Love the club, staff is friendly, equipments are great especially you have a pool and steaming room which hardly found anywhere else. Got cafe nearby too. Overall great local gym club with a lot of facilities
Fantastic experience: I’m doing the Reformer Pilates trial week, so impressed, great move goodlife suits me to a T anyone with injuries should try.
Positive experience: Overall good facility, women's section does need more equipment. Don't trust the swimming pool times, have called up twice to confirm if it was available and upon turning up it was blocked out for a few hours.
Fantastic experience: Fairly old but a massive facility. 4 squash courts, a half basketball court, indoor tennis court, indoor pool, gym and multiple classes.
Fantastic experience: Great gym, covers all requirements. Easy to use. Pool is a great bonus. Friendly staff.
Fantastic experience: Have been at Goodlife for many years. Always went to Wantirna, which is huge with so much more than just gym equipment and classes. I love it. I now have fell in love with the Eastland and Box Hill Goodlifes as they have 24/7 access. I just go when ever I feel like it now! Couldn't be happier with this membership.
Negative experience: It is the hardest way to transfer the Goodlife membership in the world, after you called them,emailing them,face-to-face talking to them,they will keep playing the word game with you, they ignore all the conversation, they deny all that they says, what a nasty company,hopeless customer service, please stop playing your game, don't be nasty to customer.
Negative experience: Dodgy tactic. I went to the gym and wanted to transfer my membership to my friend. Staff said she did not have authority to do it, only manager can do it, and she would ask manager to call me. But a week passed and the manager never called, and another week's pay has just been deducted from my bank account. Very dodgy. Terrible customer service, actually it doesn’t exist. If you are thinking to join this gym never go for a contract. Your contract time will never comes to end. Never recommended!!!
Positive experience: The swimming pool was nice and warm, unlike some public pools. Great change room facilities, clean shower stalls and plenty of lockers.
Positive experience: This would be one of the bigger Goodlife sites with more offerings like a dedicated boxing studio, swimming pool, indoor and outdoor tennis courts, squash courts, a basketball half court, 2 group exercise studies, steam room, sauna & large bathrooms with many lockers and showers. It is also well maintained and spacious.
Positive experience: I used to be at the Knox location but found the ammenities didn’t meet my requirements. Knox is an amazing outlet, don’t get me wrong! However, Wantirna offers a ladies only gym area, an abundance of equipment, tennis, basketball and squash courts. I hope to use these facilities soon! My favourite experiences so far are the yoga, boxing and warm water pool access for my sensitive joints. The added female and male only steam and sauna rooms offers a wonderful space to unwind. Staff is amazing and informative. Especially like Jessie… very friendly and courteous at all times.
Fantastic experience: It is a great gym with the variety of facilities, including a very spacious gym area, group classes, arena training, a yoga studio, a pool, sauna and a steam room to top up the experience. The changing rooms have lots is space, you never have to wait for a shower, the timetable accommodates anyones schedule and the staff are always helpful. And not to forget to mention there is a cafe with healthy options and lots of parking. You can always find something to do at this gym whether you feel like a strong workout or a more relaxing recovery time.
Fantastic experience: The services at the gym are top notch. Great staff. Amazing group fitness classes and above all Helen, our arena instructor is the best. Would highly recommend the club. :)
Negative experience: Been a long time member but it’s sad to see the facilities being so outdated and don’t even get me started on the state of the tennis courts which I purely got my membership for. It’s sad that the fees you pay do not go towards maintenance, so please don’t fall for their tricks of ‘we’ve got all the facilities’ because it’s nothing but a sad sight to see. Will update this post to show you the state of the courts
Fantastic experience: I have been a member off and on for 25 years and this has been my favourite place to relax, get fit and keep my mind balanced. Plenty of support if you need it and plenty of variety. The administration staff are young and friendly and the club is my go to place to exercise and relax.
Fantastic experience: I have been a member of this gym since 1995 king club prior to good life it’s the largest gym in the state as it’s got excellent facilities. It caters for everyone of all ages. The staff is courteous and friendly and treat you like a family member
Fantastic experience: Amazing gym with great staff and equipment. Highly recommend.
Positive experience: Great gym, has everything you need in one place, including cafe. It's not too intimidating with a female gym area and cardio and weights spread out across the gym, also has basketball court, tennis court indoors and outdoors, 8 squash courts and a pool, I could spend all day there.
Fantastic experience: The staff are all incredible. Knowledgeable, friendly and make you feel comfortable. Especially if your new to the gym. The equipment is always in working order and in abundance aswell which is a nice plus. I definitely dont regret leaving my last gym.
Fantastic experience: I have been member of Goodlife Wantirna for a number of years and have found facilities and space excellent. The staff are always very welcoming and friendly. I was however blown away by recent experience. I had lost my Apple Watch and asked the staff if anything was handed in - not expecting any positive response. To my surprise after asking me identification questions she produced my Apple Watch which was in safe keeping. Big thanks to the person who handed it I. And to the staff for safekeeping. Great work
Positive experience: Wantirna Goodlife has been my home club since February 2022. This gym is huge inside with a large variety of fitness classes, arena classes, weights areas, boxing classes, basketball/ tennis court, squash courts, pool & more! It’s always very clean inside, with spotless change rooms. Car parking is great, even when the club is busy it’s not hard finding available parking spots. I originally signed up for more group class variety & wanting options of training at multiple clubs. The staff are extremely friendly & polite, making me feel very welcome at Wantirna. They always make an effort saying hi/ bye which makes a difference to any gym!(didnt always happen at my last gym) Just one improvement they could make: Unfortunately I feel like the membership options weren’t explained clearly upon my first visit. I would’ve liked to have been told about alternative options to direct debit. Overall I highly recommend this club to anyone! Keep up the great work Wantirna GL!
Fantastic experience: The pool is a great plus
Negative experience: This is one of the worst Jym I ever see in Melbourne,I just asked them to frozen my member for 6 months because of medical problems and I emailed my Doctors letter they are keep charging me and keep sending me bill I was in hospital and I called Josh and explain him what is happening but still they are sending me higher and higher bills Please don’t spend your time and your money in this Jym because they will not respond what is happening for you .
Fantastic experience: Great facilities from the usual gym machines to pool, private women space, squash and tennis courts
Negative experience: Very dodgy gym with pushy/ fraudulent sale tactics I called up to have a look at the gym and to find out more about their child minding facility. Jayden was very nice at first when showing me around the gym but became very pushy to sign me up on a contract. I explained how I would need to discuss it with my husband first but he was still very persistent even offering me 2 week trial to see if I like it first. I agreed and he said he will call me back in a few days to see if I would like to go ahead. Jayden did not call me back and I noticed an email saying they were going to take over $70 out of my account. I called for 3 days straight with everyone I spoke to on the phone saying managers were busy and will give me a call back (which they never did until I wrote them an email saying I was going to take matters to ACCC). When the manager finally called me back he was apologetic and refunded my money. Please be careful when dealing with this gym as I have heard similar stories now from quite a few friends and family.
Fantastic experience: I arrived at the Knox Wantirna club around 5:30 p.m. and was immediately greeted politely by Jeremy. I asked if he could give me some guidance. So far, the best trainer, with excellent customer service and an excellent listener who not only listened to my needs but also scheduled me for a session. Thank you very much! He deserved to be noticed for his excellent work for the business.
Negative experience: WARNING! do not agree to do any of their free trials, as somehow this is agreeing to sign up for a full membership. Afterwards they'll start charging you or bully you for money. The ACCC will be dealing with you soon enough.
Fantastic experience: The best club. Over the last 10 years, seen regular staff and members that gives a sense of community. A diverse range of programs and activities that one can never get bored. The manager Jethro De Silva personally ensures the gym serves well. Thanks team. Sandeep
Fantastic experience: I have been a member of this gym for over 14 years. The staff are always helpful and friendly, the gym is very clean and there are a wide variety of classes. I attend aqua aerobics about 3 times a week and occasionally other classes. The instructors are excellent and well prepared. I recommend the gym to many of my friends
Fantastic experience: Excellent gym, very large with lots of room and lots of classes each day to participate in. Staff are very friendly also.
Fantastic experience: Absolutely love this gym. It has the best creche facilities. My kids have been going there for 7 years now and the girls there are like family. You are always greeted with a smile and a hello at reception, nothing is ever a problem! Very courteous and friendly. The staff are brilliant, love the facilities, especially the HANDBALL COURTS. They have an onsite cafe which is brilliant if you want to just drop the kids in and have a bit of peace and quiet! Best gym ever:)
Positive experience: Great gym , friendly staffs , lots of equipments. Highly recommend
Fantastic experience: Great gym. Quite large and I think offers something for everyone. Every time I think I've seen it all I learn that there's another part of the building that I didn't know about before. I just use the general areas and sometimes the pool and I'm very content.
Fantastic experience: Been to a lot of gyms over the past 45 years. Goodlife Wantirna is the best.
Fantastic experience: Wowzas! I cant say much more other then this team and facility other then ‘AMAZING’. Everyone is so nice especially the tall consultant who helps me every time I visit. I would recommend this gym to anyone lookinn for a warm and hard working environment. Top notch place
Fantastic experience: This gym has everything you want, from Tennis, Squash, Basketball, a pool, sauna & steam room, HITT classes, a proper boxing studio and much more. They have recently added Reform Pilates Studio and charge half the price that studios do with 25 beds & 8 classes a day! I would recommend Goodlife Wantirna to everyone because of its friendly helpful, amazing facilities, customer service and value for money.
Fantastic experience: Goodlife Wantirna have many facilities that members enjoy to workout. This branch has gym, squash courts, indoor/outdoor tennis court, indoor basketball court, indoor swimming pool, boxing room with so many sandbags downstairs and few upstairs in front of arena.
Fantastic experience: Nice gym & the location. The team is friendly, the facilities are good, and not that busy!.
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