Genesis Health and Fitness

Fantastic experience: A lot equipment and female only area were good!

Fantastic experience: Good pricing and gym equipments. Excited for new upgrades!

Fantastic experience: Thank you gorgeous girls for making our day

Fantastic experience: Great facilities

Fantastic experience: Kyra is a super help

Fantastic experience: Best gym ever love the staff especially Ellie and Kyra.

Fantastic experience: Great equipment! Clean gym

Fantastic experience: Best Gym ever!

Fantastic experience: It’s tooooo good

Fantastic experience: Large space..variety of equipment’s..24 hrs access..lovely environment

Fantastic experience: The best part is that it’s 24/7

Fantastic experience: Lots of equipment so I can always do the activity I have planned for on the day

Fantastic experience: Great gym, great people!

Fantastic experience: Great services, great community, highly recommend to develop your life

Fantastic experience: Everything is good we can come every time that I want, but needs they Chang their equipment

Fantastic experience: I love genesis as they have great service and range of exercises and equipment

Fantastic experience: Super good gym

Fantastic experience: Good facility and great staff.

Fantastic experience: Its great

Fantastic experience: Excellent amenities and staff who are always willing to assist with any questions. Highly recommend this gym.

Fantastic experience: love it

Fantastic experience: Great gym

Fantastic experience: mad gym

Fantastic experience: Wide range and plenty of gym equipment. Friendly staff and positive environment. Love this place

Negative experience: Unprofessional, misleading marketing, was told on reception given picture is $14.95 now, change the prices atleast!

Fantastic experience: Great facilities, great staff especially Petria! Wouldn’t go anywhere else. Would give it a 6th star if I could.

Fantastic experience: You get what you pay for. Has plenty of equipment and facilities/classes. Definitely a fair share of young members depending on timing of training

Fantastic experience: Best gym I’ve trained at - awesome range of machines and friendly staff ☺️

Fantastic experience: Cheap and convenient!

Fantastic experience: Great gym really good friendly staff

Fantastic experience: Very cool

Fantastic experience: Great prices with everything you need.

Fantastic experience: Good gym

Fantastic experience: friendly staff and save environment for girl.

Fantastic experience: I love the staff

Fantastic experience: great environment, great equipment!!

Positive experience: Good schedules for classes and the reformer Pilates instructors are really good!

Fantastic experience: Love the gym, great equipment and stagf

Fantastic experience: Very convenient, can go anytime, great range of equipment.

Fantastic experience: Affordable and open 24-7

Fantastic experience: This gym eats and is so good for working out oh yeah!

Fantastic experience: Good gym

Fantastic experience: Staff are very help helpful.

Fantastic experience: convenient, has all the stuff I need, and great value for money

Fantastic experience: Great place , great people

Fantastic experience: Love the gym, full on facilities

Fantastic experience: great gymnasium so lovely 5 stars

Fantastic experience: Where do I start… I just love everything about Genesis and have been a loyal member for about 4 years now. The space, the equipments, the sweet Genesis staff you see everyday really motivates you to quit the couch and shake that body to achieve your dream body pr maybe just sweat your angst out. Highly recommend!

Fantastic experience: All I need for a good price!

Fantastic experience: I love the variety of equipment genesis has available.

Fantastic experience: Love how there are so many different options at the gym - there’s something for everyone.

Fantastic experience: Love that there is a girls area, makes it feel more inclusive

Fantastic experience: Great gym, lovely staff and it’s super clean. Love that the bathrooms have hair straighteners and hairdryers!

Fantastic experience: Amazing equipment, 10/10 would recommend

Fantastic experience: Great experience enjoyed a lot good equipment

Positive experience: Been training for about 18years at several different gyms (anytime fitness Forest hill, crunch fitness, iron kingdom and now here) and sorry to say besides the price and being a 24/7 gym, not much other positives I can mention. Not even any eye contact from staff when I walk in, as so much as even a ‘hi’. Gym floor is a mess, plates every where (even when gym is staffed, I try to help where I can but can only do so much). A suggestion of mine is maybe when there are 2 staff at the counter, one of them can go onto the gym floor and clean a little while making their presence known to the members (allows the members to get to know the staff too - builds a better community). *update* upgraded to 3 stars. Toilets are relatively clean even for after hours. Equipment upholstery changed when wear and tear present, and fairly well maintained. Staff now on the gym floor cleaning the floor as I’m reviewing this. Good job. Staff just need to work on their smiles, hellos and byes and then perfect.

Fantastic experience: Great spacious gym with excellent equipment! Plenty of classes available! Staff is also very friendly, and heaps of parking outside!

Fantastic experience: We met the greatest reception staff today. Who assisted with the sign up process of my friend. I’ve been at this gym for the last 3 years and have no issues whatever Special thank you to Emma and Petria

Fantastic experience: After going to the Genesis Health and Fitness gym I couldn't stop raving about it to everyone. The equipment is incredible and the layout is amazing. As there is even a women only workout out area so I don't have to be self concious all the time when in the gym. I definently recommend and I will be going to this gym straight again!

Fantastic experience: Great amenities and staff. Everyone was very kind and friendly. Would definitely recommend. Cardio was excellent. And equipment is really amazing

Fantastic experience: the gym was amazing very helpful and i would go there again. the equipment was great and the staff was amazing

Fantastic experience: This gym is great! It's clean, has lots of equipment, and the staff are friendly and helpful. It's the ultimate place to achieve your fitness goals!

Fantastic experience: Good experience with a clean and modern facility with a motivating atmosphere that encourages me to reach my goals.

Fantastic experience: This gym is the best gym I have ever been to in Victoria, it has all the equipment you could ask for and the staff are just amazing and so helpful! Everyone that goes to the gym are either hard working or very social, I always have really nice talk with everyone there. Not to mention there bathrooms are such good quality and so clean as-well as all of the equipment, my favourite thing to do at the gym is lifting it’s so good the bars very sturdy and clean, I would advise to go visit the gym!

Fantastic experience: My experience at the best gym ever in the whole world was so good, the staff were so pleasant and the community were so nice and help full I love the lady’s zone so I can meet new friends to gym with. the equipment is very clean and feels really good as you are working out, it has all sizes you need and a variety of working out styles, you should definitely visit, thankyou

Fantastic experience: The staff are lovely there is a large variety in what it has to offer like the all women zones, Pilates room, Zoomba classes and the hygiene is amazing.

Fantastic experience: This gym has really changed my life. The staff here are so attentive and the 5 star facilities made my experience ten times better. I admire the women only zones made me feel really comfortable and wonderful top of the range equipment. I have recently joined up to the zoomba classes and I can confidently say I have seen a difference in only 2 weeks. I would highly recommend coming to this gym staff and atmosphere are everything anyone may look for!! Love this place!

Fantastic experience: staff are so nice and the women zones are amazing. great value! classes are great. definitely recommend!

Fantastic experience: i love this gym, is 24/7 so upset convenient. The pilates and zoomba classes are excellent and i would definitely recommend!

Fantastic experience: I absolutely love Genesis box hill! From the moment I joined, I've been impressed by their friendly staff, pristine facilities, and top-notch equipment. The trainers are knowledgeable and supportive, and the variety of classes ensures there's something for everyone. It's not just a gym, it's a community that motivates and inspires. Highly recommend for anyone serious about their fitness goals!

Negative experience: Been trying to cancel membership. I was sent a cancellation form it had issues. I tried calling they asked me to send registered post of cancellation form or come in to the Gym. Before you sign up. You should know that cancelling would be a hassle if you live far away

Negative experience: The customer service manager who replies to this post does not fail to fuel my anger with his choice of words and attitude each time. If you fail to understand my review in English, there is nothing I can do to help you, since English is your native language. I highly suggest that you reflect on your interpersonal skill and choice of words instead of putting others down with condescending come back lines. The reason I rated this gym 1 star is the for your rudeness. Classes were cut to 45 minutes after COVID but never reinstated ever since. I believe many regular members who have been with the gym for a long time have recently left as we share the same sentiment.

Fantastic experience: Great gym, love getting a quick pump after my girlfriend dumps me

Negative experience: TLDR: good value budget gym, review brought down by poor gym membership canceling and lack of cleaning stations/enforcing. Staff were always friendly and helpful, by far the best part of the gym. Good variety of people attending the gym and causal atmosphere. I was at this gym for the better part of a year and a half. Overall a decent experience. It’s a cheap gym, you pay for what you get. Some equipment was definitely well loved, used or strange but for causal people not unworkable and it had good free weights section. Issue was when I went to cancel my gym membership and was told that I could only do so I person after I had moved. I called the gym, was told it could only be done in person and then had to put a formal request through the gym to cancel my membership. I dont know but believe that it was the same employe that responded to my email that previously told me I could not, but regardless the policy should be known to staff and easy to to. That really took a 4 star to 2 star review. I did not appreciate being told that I would have to make a multiple hour trip that I did not need to. Would have been a 5 star if they enforced their cleaning and towel policy. Definitely needs more infrastructure to make cleaning and maintaining the equipment. Not to say that the gym was filthy, it was clean enough everywhere but the machine section. Like I said, I’m not expecting too much form a budget friendly gym but more stocked cleaning stations and enforcing the gyms own towel policy is reasonable.

Fantastic experience: Thank you Cody! Your thoughtful approach of providing lighter exercises as I worked through my struggles during tonight's zone maxed session was immensely helpful. Your dedication to helping me achieve my fitness goals did not go unnoticed, and I am truly grateful for your guidance and encouragement.

Negative experience: Horrible customer service. The gym equipment is always under repair/broken and needs to be replaced. The towel policy is never enforced.

Negative experience: Cancelled our joint membership because we didn’t have the time to go and it’s impossible to cancel the membership. It’s been over a month and they are still taking out money

Fantastic experience: Anna is the best body pump instructor. She always has a new version of an exercise to test us and keep us interested. Her classes are fantastic. She likes to sing along as she entertains us which is a good distraction from the burning pain. My favourite exercise class each week. Thank you Anna

Fantastic experience: Kevin is the best zumba instructor. I wouldnt miss his class! Please add more of his class at weekdays morning please (Friday morning).

Negative experience: The phone call for enquiries was not answered by anyone.Another issue with the dedication is that even when I have money in my bank account, they still charge an additional $10.

Positive experience: Super cheap membership, but fairly run-down & clunky equipment that hasnt been upgraded much in the past 2 years (since I last held a membership). I made an appointment to discuss membership prices/joining etc. and when I arrived, the receptionist knew nothing about it and thought I was booked in for a pilates class. I asked if there was trainer who could help write me a program to get started (as per my membership experience in all of the many gyms I've been a member of). I was even prepared to pay a PT for that service & was told they dont offer that but there is a "guy" who trains people here sometimes and I could go find him if I wanted. Finally, there is no way to join group PT sessions or reformer pilates classes without taking on a premium membership. No casual options available at all. Pretty dissappointing and potentially dangerous to not have any trainers available to ensure correct use of equipment.

Positive experience: Overall good experience and a well rounded gym, only down side is the very bad smelling soap and hand sanitizer, it smells like poop and I'd love to have a nice smelling soap after my workout.

Fantastic experience: Really enjoying the gym, the coach zone and reformer classes are seeing amazing things happen! Ioads of equipment & classes!

Fantastic experience: Great classes, Great Instructors, Awesome place to work out.

Fantastic experience: Great gym, love the recent upgrades! Keep up the good work.

Fantastic experience: Genesis Box Hill is an amazing Gym! The staff are super friendly, always helpful and highly accommodating. The facilities are great with a wide range of different equipment. The classes and group fitness sessions are highly enjoyable and highly motivating as the staff and other members are all dedicated to helping each other succeed. The female only area is a great to build skills and train without there being too many people and distractions around. Overall for the affordable prices and the sense of community, Genesis is the best in the business!

Positive experience: Good local gym, friendly community and equipments are cleaned and maintained with reasonable standard. Repairs are understandably taken care of. Thanks Genesis!

Fantastic experience: Love Genesis Box Hill especially their Premium membership. It includes everything you need to keep fit and active. Reformer pilates and coaching zone are my go to activities. Something for everyone.

Fantastic experience: I've been taking the group sessions for a couple of months and I have to say the trainers are awesome. And the work outs are amazing

Fantastic experience: Highly recommend genesis Boxhill South. The facility are excellent and the range of classes also fabulous- there is always something fun and engaging to do. The staff are wonderful - so supportive, experienced and empathetic. They’ve kept me on track for almost 2 years in regular attendance and have helped be develop an ongoing commitment . They treat members like family .

Positive experience: Nice people, pretty cheap, has everything you need. A few machines in need of repairs frequently, but usually solved after a bit.

Fantastic experience: A 24/7 gym, one of the cheapest gym. Bring a partner, it’s cheaper to signed up for 2 person. It’s only $14.95/week for 2 person. If sign up for one person will be $9.95 per week. There are many workout machines. They even have female only gym area. Classes available at selected times. Friendly staffs. What else can I ask for! Highly recommended.

Positive experience: This is a pretty good gym. It's big, has lots of equipment, a range of programs and classes and decent facilities. The down side is that a lot of the equipment is starting to show its age and needs updating, fixing or replacement. The staff are nice enough but they basically don't interact with you unless there's a specific need (noting I don't partake of classes or fitness programs so I can't directly comment on that aspect). Can't argue with the value - my son and I share a membership for about $14 per week.

Fantastic experience: Great club with the best equipment. Fitness zone really has helped me achieve results

Fantastic experience: Awesome place to train. Great trainers and love all the high quality gear. There’s always something new coming into the gym which shows they care about there clientele in providing the best.

Fantastic experience: This place changed my life, everyone’s so inviting and helpful. Brand new state of the art equipment and very hygienic. Highly Recommended to anyone looking to start their fitness journey.

Fantastic experience: This is by far the best gym I have been to, and I have been to many! All the staff are so friendly and caring. Thanks you for helping me achieve my goals :)

Fantastic experience: Great gym and the staff are friendly and helpful! Highly recommended!

Fantastic experience: Staff were amazing and gave great detail around my program. Clean and up to date equipment. Plenty of space and great areas to work out. Highly recommend.

Fantastic experience: A great facility, incredibly affordable, a great staff team!! Highly recommend this gym!