Information about Anytime Fitness Berwick
Opening hours
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Our comment from FitFit Australia about Anytime Fitness Berwick:
Anytime Fitness Berwick is a welcoming facility that combines a friendly atmosphere with top-notch equipment, making it an excellent choice for fitness enthusiasts. The staff, especially Paige, Kerry, and Sarah, have received high praise for their helpfulness and professionalism, ensuring that members feel supported throughout their fitness journey. Many users appreciate the clean and well-maintained environment, which contributes to a positive workout experience.
Key highlights include:
- Friendly Staff: Members consistently highlight the approachability and friendliness of the staff.
- Clean and Well-Maintained Facilities: The gym is noted for its cleanliness and organization, with well-maintained equipment.
- Strong Community Vibe: The club fosters a supportive community, making it a great environment for both beginners and experienced gym-goers.
- Helpful Personal Trainers: Personal trainers receive positive feedback for their knowledge and commitment to helping clients achieve their fitness goals.
However, some members have expressed concerns regarding:
- Membership Fees: Several reviews pointed out dissatisfaction with fee increases, particularly when transferring from other branches.
- Ventilation Issues: A few users have mentioned poor ventilation and unpleasant odors within the gym.
- Cancellation Process: There have been mixed experiences reported with the membership cancellation process, indicating room for improvement in communication and responsiveness.
Overall, while there are some criticisms regarding fees and facilities, the overwhelming sentiment is that Anytime Fitness Berwick is a great place to achieve fitness goals with the support of a dedicated staff and friendly community.
Services, Machines and Guided Classes
Anytime Fitness Berwick: Opinions
Fantastic experience: Paige was very lovely and helpful in helping my onboard with anytime fitness again.
Thankyou so much Angus!
Negative experience: Very Bad Gym If u want to cancel the membership u can’t by your choice
Hi Asma, Thank you for your feedback I’ve checked our system but was unable to locate your details. Please note that all membership cancellations require 30 days’ notice, as outlined in the terms and conditions of our membership agreements. If you can provide more information, I’d be happy to assist further. Kind regards, Kerry
Negative experience: I was originally a member at the Narre Warren branch and was transferred to this location. Unfortunately, my experience here has been disappointing. From the start, they began increasing the monthly charges, despite being a much smaller branch compared to others. To make matters worse, the charges were increased without any prior notice. When I inquired about the issue, the staff seemed indifferent and did not address my concerns. This lack of communication and respect for clients is frustrating. As a paying member, I expected transparency and a level of care that reflects the values Anytime Fitness claims to uphold. Sadly, this has not been my experience. I’ve decided to cancel my membership and take my business elsewhere. I hope the management reconsiders their approach to customer service and communication in the future.
Hi Evans, You transferred to Berwick over two years ago, and as outlined in the terms and conditions of your contract, we notified you via email regarding the rate adjustment. We’ve also reached out several times this year to address your concerns and ensure we were supporting you as best we could. We wish you the very best with your training elsewhere and hope it’s a positive step forward for you. Take care, Kerry
Fantastic experience: Love this place , love the members my home away from home
⭐️
Negative experience: I’ve been a member of Anytime Fitness for many years, but after transferring to the Berwick location, I’ve been really disappointed. The monthly fees have significantly increased, and for the size of this small gym, it’s more expensive than some of the larger AF locations. Not only is the gym small with limited equipment, but it’s also poorly ventilated. Every time I walk in, I’m greeted by an unpleasant odor, which makes the experience even worse. Additionally, I miss the positive, friendly atmosphere that I’ve always appreciated at AF gyms, but unfortunately, this location doesn’t seem to have the same vibe.
Hi Felix Thankyou for reaching out and being a loyal member of Anytime Fitness. I’m truly sorry to hear about the issues you may have encountered. We understand your frustration regarding the increased fees, unfortunately it is a part of your membership terms and conditions. The concerns about ventilation are also being taken seriously, we strive to provide a welcoming and comforting environment for all members. We have multiple sprays and diffusers throughout the club to try and avoid unpleasant smells. We value your loyalty to the brand and want to ensure you feel heard, if there’s anything specific we can do to address these issues or if you’d like to discuss your concerns further, please don’t hesitate to reach out on 0418 943 056 as I was unable to find your name in our system Thankyou for your feedback!
Fantastic experience: Paige kindly helped set up my membership and it was a total breeze, proud to be a member now. :)
Thankyou Seb! Enjoy the club ☺️
Negative experience: Beginners beware! I would not recommend AF Eden Rise to anyone. After completing my 18-month contract with this club and notifying them 6 weeks in advance to terminate my membership, they are still charging me and requesting payment for the next two months, despite my 24 months of membership.
Hi Jayson , I just tried to find you in our system . Were you a member of Berwick ? As per the terms and conditions of your membership there is 30 days notice required on all cancellation requests . If you would like to discuss this further please reach out to us in the club .
Fantastic experience: Great experience! Staff were friendly and the equipment was really good. Highly recommend
Thankyou and enjoy ⭐️
Fantastic experience: Great equipment, staff and prices. would recommend going here!
Thankyou
Fantastic experience: Great gym. Clean environment, friendly staff, good people and great PT staff. Sarah is awesome, works with me and has been an integral part of my fitness journey.
Thanks Lisa ⭐️
Fantastic experience: Friendly atmosphere. Good equipment. Love my personal trainer - Sarah May - who provides programs to keep me enthused.
Thankyou Christine we are extremely lucky to have Sarah as a PT in the club ⭐️
Fantastic experience: Great place to train and my personal trainer Sarah is great
Hi Janette , Thankyou for taking the time to leave a review ⭐️Sarah is a great
Fantastic experience: Staff's great
Thankyou very much Rav!
Negative experience: I called the staff and asked if it was okay for me to come in because I’m under 18 and it is not staffed hours. The staff? Member? Said yes if you have an adult with you when I went there with a adult without staffed hours they would not allow me to enter I pay the same price as everyone else
Hi Jayden , minors only have access to the club during staffed hours , I apologies for the miscommunication.
Fantastic experience: Anytime Fitness is an incredible place to train! The facilities are top-notch, and the atmosphere is always welcoming and positive. The admin staff are super friendly and always ready to assist with any questions or concerns, making the overall experience smooth and enjoyable. The members here are also fantastic—everyone is supportive and respectful, which creates such a motivating environment to work out in. Whether you’re just starting or already have experience, you’ll feel right at home. I highly recommend Anytime Fitness to anyone looking for a great gym!
Thankyou Matthew for taking the time to leave us a review ⭐️⭐️⭐️
Fantastic experience: Love the crew, the facilities and I am getting my body conditioned ready for Spartan! Just happy training and no stress, real chilled place!
Thankyou Louis ⭐️Welcome to the club
Fantastic experience: Paige is amazing
Thankyou Pete
Fantastic experience: Loving it here highly recomend
Thankyou Kye
Fantastic experience: Loving the gym and the experience very lovely staff
Thankyou Kassie , I love seeing you enjoying your training in the club ⭐️
Fantastic experience: Really good customer service
Thanks Lauchlan , good luck with your training
Negative experience: Not really the greatest experience. Smell of food from the staff room was extremely distracting to workout, and also the staff prioritized their PT clients so much to the point of hogging multiple machines for their superset etc. I have been an AF member for 5 years and have had really good experience at my previous anytime memberships like Springvale, Dandy North etc. After moving to AF Berwick EdenRise, I was underwhelmed with the service and overwhelmed by the fees hike from 77$ to 103$ pm. Due to this, I have made the difficult decision to change gyms and look out for better value for money.
Good afternoon Thanveer, as per our conversations you rate went up when you transferred into our club as stated in the terms and conditions of you membership agreement. We did offer to reduce your rate . My staff work long hours in the club and do need to eat their meals in the office , good luck with your training
Fantastic experience: Great Service, Look forward to starting my fitness journey here with my daughter.
Thankyou so much Maleina! We look forward to seeing you both smash your goals ☺️
Negative experience: I have been an AF member for many years. After transferring to Berwick, I was very disappointed in the major jump of monthly payments. For the size of this small gym, it charges more than some of the bigger AF gyms out there. Not only is it small with very limited equipment, it is poorly ventilated and each time I walk in, I am welcomed with a stench like no other. Small thing to add to this, I miss the joyful, happy vibes from AF staff, which this place just doesn’t have in comparison. I’m hoping the Clyde one will be better once it opens so I can transfer there.
Hi Jey, We completely understand where you are coming from and sympathise with your situation. Transfers between clubs for Anytime Fitness members happen automatically based on usage, and this is within the terms and conditions of the membership you sign. We like to believe we have a great range of equipment, we often get told we look after the maintenance and repair of equipment really well too. We make sure of this! :) Regarding the smell, we have diffusers and automatic scent sprayers throughout the entirety of the club, we are sorry if you caught a bad day. We also like to pride ourselves in being joyful to all members, greeting them when they step in the door as well. If you're willing, we'd love for you to reach out to us at the club so we can come to a resolution together!
Fantastic experience: Super lovely, friendly and welcoming staff!! Sign-up was a breeze, would recommend this club to my friends!
Hi Tessa , Welcome to the club again . Enjoy ⭐️
Fantastic experience: Staff are great and everyone is helpful and friendly
Hi Daniel , Thankyou for the kind words ⭐️
Fantastic experience: Great gym, great staff a+
Thankyou Darrell for taking the time to review the club ⭐️
Positive experience: overall a very good gym with a good community. Well kept machines and hygienic environment.
Thankyou Lisath ⭐️
Fantastic experience: Signed up for a membership today and Paige at Berwick was so lovely! she explained everything I needed to know, she showed us around the gym, and was so friendly and understanding (I’m a nervous nelly in the gym - haven’t been in a long time, and didn’t go for long last time). Thanks so much Paige!!
Thankyou for your lovely review Donna! We are glad you had such a good first experience with us! :)
Fantastic experience: Been a long time member of the gym - staff have always been great and they do look after you well! Highly recommend the gym to anyone who is local - it has been great working Kerry.
Hi Rohin, Thankyou for the kind words
Fantastic experience: Gym staff are super friendly, always very clean with a great atmosphere :) would recommend to anyone looking for a beginner-friendly gym
Thankyou Tanya ⭐️
Positive experience: when i first came here i was outstanded i loved the resources given to me, now as the time has gone on i feel as if staff arent as energetic as they once were, i love the mentos when you walk in
Hi Zaki , thanks for the review
Fantastic experience: Kerry is a consummate professional and a great leader in managing anytime fitness Berwick . First class service and environment! Emir Vishnu
Thankyou Emir ⭐️
Fantastic experience: Great gym, always very clean and staff are always helpful. Would definitely recommend!
Thank you!! ⭐️
Fantastic experience: Good gym, clean and very nice environment
Thankyou
Positive experience: Great gym, good hours, good people. Only problem is with there birthday for may, we were ment to get $200 credit, came in the following week to spend it on merch, and apparently we were ment to use it day of signup (we werent told) overall still a great gym, just very disapointing we werent able to use the promotion
Hi Cooper! We are glad to hear you are enjoying the gym for the most part. Apologies about the miscommunication, we appreciate the honest feedback! Please see us in office to claim the rest!
Fantastic experience: I always look forward to going to Anytime Fitness Berwick the gym is clean and Kerry and staff are so helpful and lovely. fantastic community gym.
Hi Lorenzo, Thankyou for taking the time to leave us a review ⭐️⭐️
Fantastic experience: Lovely gym! Always clean
Thanks Paige ⭐️⭐️⭐️
Fantastic experience: Really amazing gym Loving the club, the environment over here Doing gaining at the moment definately achieved good results the personal trainers over here and staff are really friendly and helpful. Loving the flexibility of anytime fitness. Must join this gym if u guys wanna look after your body definitely the best gym in south east area.
Thankyou Aayush , great to see your gains , keep up the good work ⭐️
Fantastic experience: 10/10 would recommend for a great local gym, amazing staff and top notch facility!
Thanks Cam , we love seeing you hitting your goals week after week ⭐️
Fantastic experience: Really great staff who explain things very well and gym equipment seems top notch.
Thanks Leon , I hope you are enjoying your training in the club ⭐️
Fantastic experience: Great team and great gym to workout in. Access to all the eqipment i need straight away. All members are lovely and friendly. Love how helpfull everyone is. They have everything im needing to use for my program my PT has given me. Love reaching my goals and making new ones with my personal trainer. Oh and the App soooo good. You have out done your selfs Anytime Fitness cant wait to share my new PB with the team
Thanks Joel , we love to hear you are achieving great results in the gym ⭐️
Fantastic experience: They have really nice staff and they help the best they can
Thankyou Hamish ⭐️
Fantastic experience: I love this gym so much, friendly staff, great trainers, perfect equipment. Berwick Anytime Fitness... will you marry me?
Thanks Dom ☺️enjoy.
Fantastic experience: First time visit to the AF in Berwick, such a beautiful facility, lovely and clean and very helpful staff.
Thankyou Belinda! Glad we could have shown you around
Negative experience: I recently completed a couple of weeks of training, and without my consent, they transferred my membership to their gym. Initially, I signed up for an 18-month deal at a certain rate, but they increased my fees and violated the terms of our contract. I feel like I've been scammed.
Hi Ramin , I understand your frustration . We did notify you prior to your rate increase due to transfer . It’s in the terms and conditions in your membership contract that your rate can increase .
Fantastic experience: This is a great gym. I joined a month ago. It’s very clean, and the staff here are very friendly. I want to give a shoutout to Paige, who always helps with anything
Hi Sarah , Thankyou for taking the time to leave us a review ⭐️. Enjoy your training
Fantastic experience: What a pack of legends are the team down at Berwick! Club is always immaculately clean and tidy and they make themselves available to give some helpful tips in regards to technique and training programs.
Thankyou ⭐️
Fantastic experience: Great gym with awesome staff!
Thanks heasp Beau!
Fantastic experience: Great place, very helpful people, cheap and affordable. Honestly one of the best gyms I’ve gone to
Thanks so much Jacob! We are glad to have you
Fantastic experience: Best gym out, got everything you need and the staff are so welcoming and inclusive. Highly recommend!
Great to hear you love our gym!
Fantastic experience: Amazing facilities and awesome staff. Will continue to train here for the foreseeable future.
Thanks Rob ⭐️
Fantastic experience: Great gym - the ladies in the office are phenomenal! They are always so helpful.
Thanks Dylan ⭐️
Fantastic experience: Good gym to get what you need to get done. Not overly big or crowded but enough equipment and variety to satisfy most gym goers. Staff are friendly and helpful should you need anything.
thanks Ollie! :)
Fantastic experience: Good variety of equipment, great location, good sunset view, always keen to gym here
Glad to hear you enjoy us!
Fantastic experience: Love working out at this gym!!
Thankyou Liam . Great to hear you are enjoying your training ⭐️
Fantastic experience: An amazing crew behind the desk! Always there to help and answer any questions! Would recommend to anyone new or old to gyms!
Thankyou Ben
Fantastic experience: Kerry & Sarah are two superstars! They are super helpful and the gym is always tidy. Can recommend 10/10!
Thankyou Elena ⭐️⭐️
Fantastic experience: This place is highly recommended by me as l come here on the weekends and it very welcoming. PT Baz is awesome very knowledgeable and helpful at making my gains.
Thankyou Kelvin . We are very lucky to have Baz on our team
Fantastic experience: So much better than other gyms, feels like a little family here
Thanks guys! ☺️
Negative experience: **!!New joiners beware!!**Would not recommend club to anyone, finished my 18m contract with this club, recommended 3 other members as-well, despite notifying them I will be leaving and going on holidays for 3months and a staff member confirming that my contact was finished and it was all good ! They continued to attempt to debit my account, now club is accruing a debt every month under my name demanding money, with relentless messages and calls !?? Went into the club to confront club about this matter and Staff member’s response was “sorry I can’t help you my colleague should have gotten you to fill out a form confirming your leaving, ”I didn’t speak to you so I can’t say anything or help”. “That staff member has left the club and you can’t speak to her” . Staff lack knowledge of clubs procedures and departure practices, no ownership of mistakes. Poor form. Very quick to sign up people, and will say anything, even when you complete your contract they will continue to hound you for money and find excuses to keep you locked in. Go join Derrimut, don’t waste your time here.
Shilpa, staff have tried contacting you for months via email, sms, phone calls and voice messages to inform you of your overdue payments. As mentioned to you today, memberships are ongoing and do not terminate unless you request a cancellation. Swearing and abusing staff is not acceptable. Your comments about staff not being able to help you are untrue. You were offered a resolution, to which you denied and continued abusing staff, which is why you were asked to leave.
Negative experience: I had the most unpleasant experience when interacting with front desk staff today (blonde lady). She was most abrupt and very quick to shut down my enquiry on the 7 day free trial. Apparently this offer is reserved for people who live locally which the website failed to communicate. To be clear, my folks live within 5 minute walking distance and I visit them often. Sure, I might not sign up for an annual membership but I would’ve committed to drop in sessions frequently if it had of been a fit. It’s truly unfortunate that Anytime lacks flexibility and views “atypical” members as sub par and limits opportunities for individuals in the community to work on their health and wellness. As such, I wouldn’t recommend this gym to anyone and would suggest the gym reconsider their approach to potential members to exercise inclusivity and courtesy. I would give 0 if I could.
Hi Rachelle, Unfortunately we cannot offer 7 day trials to those who do not live or work locally to us. The website does state that terms and conditions apply. You are more than welcome to visit the club casually during staffed hours ☺️ We apologise for any misunderstanding.
Fantastic experience: Anytime Fitness Berwick has a good variety of equipment and is a clean gym to train in. There are also a number of clean change rooms available, one without a wet area, making a quick change after work easy prior to training. Kerry, the gym manager, and the personal trainers (especially Matt) are very friendly and supportive of my goals and the various challenges I've taken part in.
Hi Laelle , we love to see you in the club reaching your goals . Thankyou for taking the time to review the club . See you in the NewYear ⭐️
Negative experience: The customer service and attitude displayed by the manager were poor. This was a first-time experience for me, and I hope it was an isolated incident.
Hi Kasan, my name is Kerry I am the manager from Anytime Berwick . I have spoken with the staff in the club today regarding this review you left us . She was following club policies, We are more then happy to do your body scan when you are in the club next . You would have received a voucher in your welcome pack .
Fantastic experience: Considering joining Anytime Fitness try Paige Anderson knowledgeable fun and targets the right areas for a great workout Highly recommend
Thankyou Ken!
Fantastic experience: Gym is very clean and staff are always super friendly - great gym, great vibes
Thankyou! :)
Fantastic experience: Paige was super helpful and I can’t compliment her enough! She gave me helpful hints when it came to using the gym and is always friendly and has a smile on her face. Love this gym !
Great to hear you enjoyed your experience! Thankyou
Fantastic experience: Really great friendly staff who are willing to assist when needed
Thanks Craig , we appreciate you taking the time to review the club . ⭐️Merry Christmas
Fantastic experience: Loving it! The workout here is quality, especially the training with the coaches, highly recommend getting around it!
Hi Tom , I love to hear that our members are enjoying the club and training with our coaches . Thankyou for the review ⭐️
Fantastic experience: Kerry and the exceptional team at Anytime Fitness are truly remarkable. Their warm and friendly demeanour creates a welcoming atmosphere that I truly appreciate. I thoroughly enjoy my training sessions in the fully equipped gym, which is consistently maintained to the highest standards of cleanliness. The gym boasts top-of-the-line equipment, ensuring an optimal workout experience. Additionally, the overall vibe of the gym is fantastic, adding to the overall enjoyment of my fitness journey.
Thankyou Mel , we love to hear that you are enjoying your training at the club.I hope you and the family have an amazing Christmas and New year ⭐️
Fantastic experience: Matt has been the best PTs I've ever had, always accomadating and actually listens to your questions and always has your best interests at heart, Thanks Matt!
Hi Lakkhana , we are very lucky to have Matt as a PT .He has been with us for over 7 years ⭐️
Fantastic experience: Have been a member for more than a couple months now, and not regretted the decision since. Great facility with up to date equipment
Hi Mac, we are glad to hear you are enjoying it
Fantastic experience: great gym with a great staff members you provide a great service and experience for everyone, easily accessible.
Thankyou for taking the time to review the gym ⭐️
Fantastic experience: Wide range of equipment, staff are helpful, Clean gym.
Thankyou ⭐️
Fantastic experience: Very good gym staff very friendly and very nice local gym
Hi Sohail , it’s great to hear you are enjoying the club ⭐️
Fantastic experience: Great team- friendly and helpful. Good facilities, clean and well maintained.
Hi Lisa ,thank you for taking the time to leave us a review .Nice to see you in the club training hard .
Fantastic experience: My fav gym everyone is so nice
Thank you Kaity :)
Fantastic experience: Staff are so lovely, been coming to this gym for 6 months and wouldn’t recommend any other gym. Everyone is so welcoming and friendly!!
Thankyou Monique we love seeing your beautiful face in the club ⭐️
Fantastic experience: I've been a long time member of Anytime Fitness Berwick. The staff are amazing and it's a great environment to workout in. Highly recommend this gym.
Thankyou Mark , it’s nice to hear that after all these years you are still loving the club
Fantastic experience: I have been going to Anytime Fitness Berwick for close to around a year and a half and there's a few things I need to point out. I have never been more welcomed to any place in my life, the hospitality, the generosity and the people that are in that gym are exceptional. The staff in the gym are kind and keep the gym well maintained. Just for all of the above I'll probably never change gyms.
Hi Jye , Thankyou for taking the time to leave us some amazing feedback. We love seeing you in the club ⭐️Keep training hard
Fantastic experience: Very informative and helpful coach Sarah at AF Berwick. She helped me keeping the motivation high as a beginner in the gym.
Thankyou Sauabh nice to know you are enjoying the classes ⭐️
Fantastic experience: Extremely happy that I joined the gym .Kerry the manager is so professional she is always approachable and willing to help out .The club would have to be one of the cleanest and friendliest clubs that I have trained in .Love this gym.
Thankyou Areke , Its great to hear that you are enjoying the gym . I love to hear that my members are noticing the little things we do to make the gym such a positive environment. Thankyou Kerry ⭐️
Fantastic experience: Amazing gym! Quality equipments 24hrs access.
Thanks Abi for the 5 stars ⭐️
Fantastic experience: Very approachable and knowledgeable trainers and staff. Matt Murphy is a highly experienced and dedicated trainer who lives his craft.
Hi Alishio , we love seeing you in the club. Thankyou for the kind words We are lucky to have Matt as part of our team .
Fantastic experience: Loveliest staff and a great atmosphere for beginners to experienced gym-goers. The weekly classes are great and the facilities are always kept clean. A great gym with a good range of equipment
Thankyou Chloe
Fantastic experience: Anytime Fitness Berwick is an integral part of my life. It's well managed , clean and user-friendly. Sad to hear Doreen is due to move on . She has been a boon to AF in that she is extremely pleasant, has a kind word for all the members. She lifts the gym !!! Having been a member of many gyms overseas and in Victoria, she is an absolutely outstanding I'm her role.
Thankyou Bhuvi for the kind words , Doreen will be missed .
Fantastic experience: Walked in today with the goal of starting some overdue self-improvement. Both Doreen and newcomer Joey were very welcoming and helpful with working out my goals and making me feel at home in the gym. Highly recommend these guys and a big thumbs up to Anytime Fitness Berwick!
Hi Matthew , welcome to the club , I love to hear that my staff are making you feel comfortable within the club, enjoy your training . ⭐️thanks Kerry
Fantastic experience: Great gym. Doreen was absolutely amazing in explaining everything. Definitely happy to join.
Thankyou, enjoy your training
Fantastic experience: Doreen is a friendly and helpful staff in the club. She explained the membership in details.
Hi Leo , Thankyou for the review ⭐️
Negative experience: very unprofessional & racist manager Today I went for gym Anytime fitness Berwick , the lady (manager ) on duty at 6:45 pm was so rude and without checking the system she accused me of using my husband key to enter the gym. However this was not the case as me and my husband have two separate membership with Anytime fitness. She could have asked politely to check/validate the key instead of accusing, very unprofessional/rude behaviour with the customers. Will not go again, she insulted me front of all I feel so embarrassed. I want refund and cancel my contract .
Very Disappointed Manisha that you felt the need to attack my personality. We are a multicultural gym and I would never judge a person on their back ground . We are one we are all at Anytime Fitness Berwick
Fantastic experience: Anytime Fitness Berwick has the friendliest staff aswell as an awesome gym. Love training there.
We love to see reviews like this Thankyou and enjoy your training ⭐️
Fantastic experience: Fantastic gym, fantastic staff!! Always super helpful and always a friendly feel at Berwick anytime fitness!
Thanks Rhy for taking the time to review the club
Fantastic experience: What an amazing gym, the atmosphere, the staff and new equipment! Would recommend to all friends and family!
Thanks Bailey , We love to hear that you are having a great experience in the club and enjoying the new equipment ⭐️
Fantastic experience: A really good gym to go to, you can listen to your own music, it’s not a problem because the music in the gym is not too loud and not too quiet. You can literally have a civilised conversation with someone, can hear them talk same is making phone calls over the phone. The staff are very helpful and enjoys having a chinwag as you work out. If they have time. I can’t mention about the personal trainers too much because I have an experience it with the gym yet. for a small gym it’s has a lot of gym equipment and room to move around and still not bump into people. I haven’t been at the gym on peak times so. I can’t comment on that.
Hi Kevin , Thankyou for taking the time to review the club . I’m glad the atmosphere in the club suits your needs . Enjoy ⭐️
Fantastic experience: Amazing gym, Amazing staff and people. Very clean and very organised. Gym to go!
Hi Nilesh,it’s great to hear you are enjoying your training at the club
Fantastic experience: Great gym, friendly staff. Usually meets Doreen and Kerry who are always welcoming. Enough space. Missing Wednesdays ladies group with the trainer with lots of exercise activities. That was a real motivation. Please come up with more ideas like that.
Thanks Amitha for taking the time to leave us a review. Look out for those classes that are set to come back again soon!
Fantastic experience: Great Gym with quality experienced trainers and friendly ownership. Newly renovated facilities, kept clean and all machines in working order and maintained. Friendly staff and members, not busy for my early morning sessions.
Hi Ben , Thankyou for taking the time to leave us a 5 star review .
Positive experience: Friendly staff, spacious gym and new facilities. Four stars because it can get a little crowded at times and they don't have all the equipment I want to use.
Thanks Anqi, we are getting some new equipment shortly
Fantastic experience: Great gym, friendly staff
Hi Jude, nice to hear that you are enjoying your training at the club
Fantastic experience: Amazing staff and awesome gym to train at! What a vibe
Thankyou for the review we really appreciate it
Negative experience: Requested membership cancellation and still being charged fees 6 months later as I have not been able to attend in person to complete a paper form. Received a very aggressive and rude phone call when I emailed requesting cancellation and a refund. Would not get involved with this gym. Additionally the gym is unclean and always has a bad odour as soon as you enter, staff not attentive or not there even in business hours, generally a bad atmosphere which is why I wanted to cancel in the first place.
Hi Anna, unfortunately as we didn't receive your returned cancellation form (which is asked of you for security and privacy reasons when you can not make it into the club) we were unable to process your cancellation when originally requested. We take pride in the cleanliness of the gym and can assure you we are extremely attentive to the presentation and hygiene of our club. We're so sorry you had this experience and we certainly hope to see you in the club again in the future. All the best Anna.
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