Snap Fitness Caulfield South

Information about Snap Fitness Caulfield South
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit Australia about Snap Fitness Caulfield South:
Snap Fitness Caulfield South is an exceptional gym located in Melbourne, Australia, known for its friendly and supportive atmosphere. The staff, especially the manager Justin, are frequently praised for their kindness and willingness to help members achieve their fitness goals. Users have expressed appreciation for the:
- Clean and well-maintained facilities - The gym is consistently noted for its cleanliness and upkeep.
- Diverse range of equipment - Members enjoy a wide selection of machines and fitness tools, catering to various workout routines.
- Welcoming environment - Many users highlight the relaxed vibe and accessibility of the club.
- Professional personal trainers - Members have reported positive experiences with the trainers, who provide excellent support and advice.
- Caring management - The management team is known for connecting with members and addressing feedback promptly.
While most reviews are overwhelmingly positive, some users have noted occasional challenges, such as:
- Hours without staff supervision, making it difficult for members to consult with trainers or adjust memberships.
- Some experiences regarding membership cancellation processes suggest a need for improved communication.
- A few members have mentioned equipment cleanliness issues at times that need addressing.
Overall, clients feel that Snap Fitness Caulfield South is a fantastic place to work out, offering a mix of great facilities, supportive staff, and an inviting workout environment.
Snap Fitness Caulfield South: Opinions
Fantastic experience: Snap fitness Caulfield south is a wonderful gym. Justin is the best gym manager I have ever experienced. He is such a kind and wonderful human being who is not afraid to help someone out. Always cracking funny jokes and just being an overall bubbly person. He is aura is unmatched and is just so skibidi and sigma.
Fantastic experience: Friendly staff, clean facilities and more gym equipment than I could ever need! Always seeking feedback on what they can improve, and I was fortunate enough to be put in touch with my incredible PT Danika. Both Danika and the Caulfield snap staff have changed the way I see going to the gym and I’ve gone from a very gym anxious person to someone who can’t wait to go!
Hi Natalie,Thank you for your review of our club.We are glad that our staff have been able to help you in a positive way.Danika is an amazing trainer & we're glad that she has been able to provide guidance for you.See you in the club soon!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Thank you Justin for managing our gym and keeping it safe and a great place to train. We appreciate your professionalism..
Hi Aviva,Thank you for your kind words regard our Club Manager, Justin. We appreciate that our members are being looked after with our club.We look forward to seeing you in club again soon!Kind Regards,Snap Fitness Caulfield South Management
Negative experience: A good gym but consistently unstaffed during staffed hours meaning that if you need to consult with someone or adjust your membership it’s difficult to do so. Also definitely on the pricey side for the services offered.
Hi Evan,Thanks for your feedback. We are sorry that we missed you when you came to the club, we have also tried to reach out to you numerous times to assist you but haven't been able to get in contact you. If you require assistance with your membership, it is always recommended to email us at [email protected] or call on 0457 762 166 to enable us to further help you.
Fantastic experience: Scott from Snap Caulfield South was fantastic in resolving a membership issue quickly. I would highly recommend this gym based on the friendly and efficient staff.
Hi James,Thank you for your review. We always try to do our best to ensure everyone is happy and glad that we could assist you.Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: very good gym and the workers are very nice
Hi Lilly,Thank you for your 5 star review of our club, we appreciate the kind words. Feel free to reach out to us if you require any assistance with your training! See you in the club soon.Kind regards,Snap Fitness Caulfield South Management
Positive experience: The gym is well equipped and not too crowded, usually clean and tidy. Though they aren't very flexible when it comes to dealing with your membership.
Hi Harry,Glad you like the club! Thank you for your feedback, while we do our best to be flexible with most membership requests, we do have to follow guidelines set by our Head Office. While we can't see your details in our system, feel free to reach out to us to help you out further if possible.Kind Regards,Snap Fitness Caulfield South Management
Positive experience: Helpful staff. Accessible. Relaxed vibe and not too busy. Recommended
Hi Adam,Thanks for your review, we really appreciate the feedback!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Great experience
Hi Sebastian,Thank you for your review and we are glad that you are enjoying your time at our club.Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Very good place
Hi Idan,Thank you for your feedback, we are glad that you are enjoying our club.We look forward to seeing you again soon.Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: i’ve been going to snap for personal training for a few years and finally decided to get a membership recently. all the staff are so nice and will always help and give people advice if they need. everything is kept clean and it’s never too busy, and it’s in a very convenient location next to cafe’s and a tram stop
Hi Noah,Thank you for the kind words, we glad that our staff are always willing to help. We look forward to seeing you again in club soon!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Love Snap!! so welcoming
Hi Shayna,Thanks for the feedback, we are glad you are loving our club.We look forward to seeing you again soon!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Snap fitness is easily accessible for all and they also provide offers for new beginners. Team members of snap fitness are very polite and helpful. Equipments are well maintained and cleaned. Overall well maintained gym with lovely staff.
Hi Aarti,Thank you for your review. It's great to see that you are loving the facilities.We look forward to seeing you in club again soon!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Excellent place, well-equipped, no matter the hour, it's always clean and in optimal condition. There's always space to comfortably carry out your routines. The staff is very friendly. I had been looking for an ideal place to work out for a while, and so far, this gym has been perfect
Hi Gloria,Thank you for your kind words about our club. We are glad that you are happy with our facilities. Your words are much appreciated.Kind Regards,Snap Fitness Caulfield South Management
Positive experience: I'm a hostage on top to ot
Hi Kerrie,Thank you for your feedback. We sorry for the experiences that you may have encountered. If you would like to contact the club and give us more details, we would love to be able to assist you better!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: A great environment to workout in
Hi Kkhine,Thank you for the kind words about our club. We can't wait to see you in club again soon!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Very professional management team, clean environment, and highly recommended!
Fantastic experience: Great staff. Great equipment. Would recommend
Fantastic experience: Great atmosphere, helpful and welcoming staff Just a great place!
Fantastic experience: super friendly manager always ready to help
Fantastic experience: Great facility, with a good layout and friendly staff.
Hello,Thank you for the kind words, we do our best to be as welcoming as possible!
Fantastic experience: Great welcoming team lots of facilities and clean equipment
Hi Chris,Thank you for your review, appreciate the kind words.Glad you're enjoying the gym and we look forward to seeing you in club soon!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Great, welcoming environment. Clean facilities and friendly staff.
Hi Anthony,Thank you for the kind words. Glad you're enjoying the club! Feel free to reach out if you require any assistance and we will be happy to help out!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Snap in Caulfield is amazing. Spacious, clean and inviting. Highly recommend for all bodies and ages, thanks Snap!
Fantastic experience: Excellent gym. Friendly, helpful and very clean. 5 stars.
Positive experience: Just another gym, they are all pretty much the same these days. A sauna would be nice
Hi Jonathan,Thank you for your honest feedback. Your feedback allows us continue to make improvements/adjustments in club to better service our great members.A sauna would be amazing in club, however we don't have the space for one of those at the moment, but it's definitely on the Christmas list for the club!!Kind Regards,Snap Fitness Caulfield South Management
Negative experience: It would be good to teach the trainers of this gym some gym etiquette, so they can act like professionals.
Hi John,Thanks for the feedback. I can't see when you have accessed our club, however if you would like reach out to our management team, we can investigate further. Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Fantastic gym Well maintained Good choice of equipment Wonderful service from Justin
Hi Jacob,Thanks for the great feedback, we do our best to ensure everything is maintained and keep the members happy! See you in the club soon.Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Justin was very clear with communication, and took the time to show me around the gym on the day I visited, which was their open day. I appreciated the chance to trial the gym as part of their recent open day.
Hi Stacy,Thanks for the feedback, we hope to see you again soonKind Regards,Snap Fitness Caulfield South Management
Positive experience: Good selection of equipment and the new HIT room is great. The only thing I would fault is that some of the water stations are a bit dirty and the cleanliness is sometimes not up to scratch.
Hi Bruno,Thanks for the feedback, glad you love the Group Fitness Room.Glad you have mentioned about the cleanliness, while we do our best to ensure the club is clean, we are also working closely with our current cleaners to improve the standard of cleaning and will continue to work with them to ensure cleanliness is up to members satisfaction.We look forward to seeing you in club again soon!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Excellent gym with a wide range of equipments and a community that is always willing to help. Super clean and well maintained. Really kind and welcoming staff who is always willing to go the extra mile to help their clients. Couldn't ask for anything more!
Hi Kevin,Thank you for the kind words, we really appreciate the feedback & are always happy to help!
Fantastic experience: Manager at this location, Justin displayed first rate customer service in the way he managed a clerical oversight under previous management. Facility is well equipped, clean and appealing. Would highly recommend this Snap location to anyone, from beginner to Athlete.
Fantastic experience: super experience with snap. I am currently backpacking through Australia and still enjoy working out in a gym. with snap you can visit all locations 24/7 with a universal access pass. in addition, all the locations I've been to look spick and span and the staff is super friendly! so nothing to complain
Negative experience: One of the trainers came and took my machine, I told him I was using it, but because I take 3 minute rest, he said it was too long and that means I lost the machine, tbh I wouldn't even mind to share the machine, but a trainer taking the machine from a customer seem crazy to me! I think having unprofessional rude trainers pushing away potential customers is probably a very bad business practice. I'm so glad this happen on my free trial day and not after I sign in, because I have never been to a gym where a trainer bully me into giving him my machine and not even wanting to share. Of course I won't be signing in anymore. Bully trainers on this establishment.
Hi Luis,thank you for your review and we are extremely sorry that this has happened. This isn't the behavior that we would expect from our trainers.If you would like to contact us on 0457 762 166 or email us at [email protected] to give us more information, so we can investigate further. Regards,Snap Fitness Caulfield South Management
Fantastic experience: Joined Snap Fitness in Caulfield just after Christmas - love the place, it’s not too busy, I walk there from home (warmup done ), friendly staff, the gym is clean and well-equipped; looking forward to group classes starting next door soon!
Fantastic experience: Joined this gym recently with my partner. Absolutely loving it so far, has everything you'd need. Kept clean and tidy, the Manager Justin is very welcoming and checks in with you to make sure you're happy with everything which is nice. Also the girl at main counter who signed me up was super helpful and does a great job. Highly recommend
Hi Dan,We greatly appreciate the kind words, member satisfaction is always at the top of our list of priorities within the club. We look forward to seeing you again in club soon!Kind Regards,Snap Fitness Caulfield South Management
Fantastic experience: Great gym, clean environment, well equipped and friendly staff.
Fantastic experience: Awesome place to exercise.
Fantastic experience: Great environment
Fantastic experience: I have been coming here for years, good facilities and friendly staff.
Fantastic experience: Great Gym and great customer service.
Fantastic experience: Solid gym, good equipment and well maintained
Fantastic experience: Good environment good equipment go there most days with no trouble
Fantastic experience: Nice staff, lots of good equipment and doesn't get too packed
Fantastic experience: Great gym, friendly staff even better gym energy
Fantastic experience: Great gym The manager is very friendly Highly recommended
Fantastic experience: Cory and his staff provide excellent services and are incredibly supportive for all gym goers. Highly recommend!
Fantastic experience: Cory the receptionist is always very welcoming and the gym is great. Overall great environment.
Fantastic experience: Great gym. Clean, good equipment selection and friendly manager.
Fantastic experience: Great gym, great equipment and always clean. Highly recommend
Fantastic experience: Best gym I have been too. Staff are so good especially Cory
Fantastic experience: Love this gym. Everything you need, helpful staff and 24 hours is the best. Cory’s smiling face is always a pleasure to see
Fantastic experience: Genuinely my favourite place on Earth, such a supportive environment with amazing and kind staff who are always there to help and easy to talk to. Couldn’t ask for a better gym.
Fantastic experience: This is a very friendly well managed gym there are great personal trainers who individualise trading routines. It’s well maintained and even allows good dogs in!
Fantastic experience: Good range of equipment across cardio, weights and lifting equipment. Very clean and well laid out. Maintenance is conducted promptly when needed.
Fantastic experience: Corey at Snap Fitness Caulfield is amazing, very dedicated and customer focussed I rang him yesterday Thursday saying that I had left my card in the car which was at service and was hoping he would let me in. He said he will be wait for me till I arrive and would not leave for lunch till I got there which he did! I’m another case he helped with the cross trainer just before he was packing up Great guy Cheers
Fantastic experience: Nice and spacious gym with all the equipment you need. Covers all upper and lower body plus lots of cardio machines. Thanks everyone for keeping it nice and clean
Fantastic experience: Well laid out and well equiped gym. Plenty of parking outside with a two hour restriction which for most of us should be or plenty. If your considering a gym come here; I didn’t find the staff pushy and it is very well priced.
Fantastic experience: Great gym! Very clean and close to home. Staff are lovely and doesn’t seem to be too packed at all. Huge variety of machines for a gym of its size.
Fantastic experience: I love going to this gym! It has everything you need. Plenty of equipment, so there’s usually no waiting around, friendly staff, who are ready and willing to show you how to use the equipment and qualified personal trainers available to help you reach your goal. The faculties are also clean which is important and it’s 24hrs access. I can’t complain - it’s definitely value for money!
Fantastic experience: Fantastic gym with all the machinery required to ensure a productive workout. Cory and the team are extremely friendly and welcoming. Been going here for 10+ years and I love it!
Positive experience: No curved treadmill :( But otherwise nice enough.
Positive experience: Pretty small gym compared to the big names. I have been to couple of Snap Fitnesses and it’s all the same. Well, they charge only $17.5 per week with 24 hours access. The gym may seem tiny and get crowded but, whenever I am here it’s very little people. If you come after hours it’s most just myself. I love the freedom of having the entire gym to myself. The manager Lenny is a sweetheart and he is very friendly. He make sure things are ok with you and will always get back to you if you have any issues.
Fantastic experience: Excellent facilities and customer service!
Negative experience: Only good if you like to stick to yourself and know what you're doing
Fantastic experience: Clean facilities, all new equipment and friendly staff. Would recommend this gym to anyone!
Fantastic experience: Amazing gym!! Follows all COVID Rules plus more, friendly staff and great place in general to work out! Highly recommend!
Negative experience: Beware, if you ever have to cancel a membership at this gym, the guy named Andrew who you deal with will make it very difficult. He is disrespectful and insists that you visit the gym in person to sign various legal wavers to exit the "contract free" membership.
Fantastic experience: Can't fault this place. Good range of equipment, all clean and organised. Club Manager Andrew was very willing to help sort me out. Recommend this gym!
Negative experience: When I went to check out this place to see if it would suit me, the guy at the desk rolled his eyes at me when he saw me. When I asked him about their pricing he stared at me for a good 10 seconds without saying anything. This was clearly his first time interacting with another human being. After our brief awkward conversation, I left the gym more confused than I was walking in. Total moron, did not join.
Fantastic experience: Awesome gym. Great staff! Andrew is the man! Great service and always helpful with training and any questions. Would highly recommend. All the equipment has just been upgraded.
Fantastic experience: Everything is good except treadmill. The touch screen is interface is so unusable, and laggy. If you want to stop treadmill or slow down like 16 to 8, you practically can’t using touch. it will take forever. Other snap fitness and gyms have same matrix brand treadmill but software is completely different. Also, you can’t target distance like 4kms only option is 5k, seriously??Please update your softwares as well, otherwise I would have to turn to another snap location or gym. As of 13 Nov. they updated the system, much responsible now. Happy they heard this. so updating 1 star to 5 star.
Fantastic experience: Amazing facilities
Fantastic experience: The best trainers, advice and gym.
Positive experience: Good gym
Positive experience: Ok gym same same as the rest
Fantastic experience: Excellent gym! Modernisation looks fantastic!
Fantastic experience: Took a break and then came back and felt very welcomed. Looking forward to getting back into it.
Fantastic experience: Lovely gentleman Andrew very helpful got me motivated to get back on the gym.
Fantastic experience: Open 24*7. Good equipment. Reasonably priced.
Fantastic experience: Good machines, clean, 24 hr access is great. Friendly. Would recommend.
Negative experience: Andrew, when clients bring their dogs in to the gym do they pay extra? And I was wondering, when I found a pile of dog food in the back room, is that something you provide or does the owner have to supply it themselves?
Fantastic experience: Great gym - clean, convenient, comfortable vibe and well set up.
Fantastic experience: Clean and friendly environment. Equipment very well kept and maintained, always spotless. Staff are attentive and helpful. Good location with tram just outside and ample street parking.
Fantastic experience: Great gym with an awesome culture, the recent renovation has expanded the gym floor and improved/increased the site's service offerings - highly recommend working out at this gym!
Fantastic experience: Moved over from the Camberwell gym and conveniently happen to live across the street from this one. Andrew was very helpful in getting my paperwork set up and the facilities are very nice and have a wide range of equipment to use.
Negative experience: Good gym, modern facilities. However, be aware of their "no contract policy" hidden in a different form. No matter how good a gym can be, poor and misleading customer service can instantly destroy that reputation. What they dont tell you is that when you cancel, it takes one month for the subscription to be fully cancelled which means they keep charging you for the next month. That AND also they tell your card is NON REFUNDABLE which costs 60$, very misleading because when you first buy it you get the impression that when you return it you can get your money back for it. Therefore they pretty much have a cancellation policy that costs $110. Not cheap at all for someone who is trying to cancel for the sole purpose of saving money. Very dissatisfied.
Negative experience: Beware of your account rip you off when you decided to cancel your account.
Fantastic experience: Excellent gym, highly recommend.
Fantastic experience: Great gym, love training here.
Fantastic experience: Clean, tidy, modern and always kept in good care. Lovely staff, very friendly and informative. Highly recommend
Fantastic experience: Andy is a terrific fella and the gym is a cracking place to sweat it out!!! All in all good place
Fantastic experience: Visitor from Sydney. Great facilities, spotlessly clean, great vibe and good equipment. Just what I needed. Thanks Andrew.
Fantastic experience: It's a good gym for its size. Has all the weights and machines you'll need for most workouts.
Fantastic experience: Great gym. Safe environment with modern easy to use equipment. Excellent choice of personal training available.
Fantastic experience: On behalf of Strength Over Cancer (a not for profit association sponsoring personal training to those undergoing cancer treatment) I sincerely thank Snap Fitness Caulfield South for their ongoing support of our program and offering 3 months free membership to our participants. Snap Fitness is a fully functioning gym with great up-to-date technology and equipment. The staff and personal trainers are always friendly and helpful. I highly recommend Snap Fitness Caulfield South to anyone who wish to benefit their health and fitness. Robyn Vincent. Founder of Strength Over Cancer
Fantastic experience: I was a member of this gym for a year it had great facilities friendly staff it was a great place to work out I had to cancel my membership due to moving countries and the cancellation process was easy and quick thanks very much Snap Fitness hopefully I'll see you in the future
Fantastic experience: Gym is not as motivating as I would like, most people are sitting on there behinds playing with there phones, it's hard to tell if there still awake or not and have no clue about gym etiquette or sharing of equipment. Having said that the gym it self & the equipment are very clean & that's important, very friendly, helpful staff & P.trainers.
Fantastic experience: Have been a regular at times, this is without a doubt the best Snap Fitness of the ones I regularly rotate. Heaps of floor space, clean throughout, modern equipment, disposables always topped up, it’s a great convenient gym to train at.
Fantastic experience: Great gym, I regretfully had to cancel my membership due to moving house and having no other Snaps nearby. I would highly recommend this gym, it's got the majority of machines you would need, plenty of free weight and cardio options as well as a decent sized stretching area. For a small gym it has a great layout and a good crowd. You wont feel intimidated or uncomfortable here like other gyms. There is plenty of parking nearby and even at peak time the gym isn't hectic and full. Keep up the good work Snap Caulfield .
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