Keilor East Leisure Centre

Negative experience: I have been coming here since 2022 it was the best leisure center in the area, but from last month’. coming here is just wasting of time because no steam room working since last month and the sauna on weekends when it’s too busy, it’s not working as well. The reason it’s under maintenance work. Totally wastage of money for casuals.

Negative experience: Nice place but the service at counter is a joke. They need 2 people at the desk at least.

Negative experience: Staff at reception making coffees and serving food while parents with kids swimming run late for their classes. Yes and we were early. There is no ample parking and gym is tiny. Pools are ok especially the large outdoor pool that is not used in winter? Kids teachers are good.

Negative experience: Membership was suspended without any attempt to contact me, nor was there a valid reason for it. Took four separate in-person inquiries by myself at the desk, and a phone call before my account was fixed and my member band worked again over the period of a week. Had to be given a temporary barcode entry ticket into the facility each time I wanted to use the gym. Apparently they have two separate teams, and they don’t communicate at all with each other. I shouldn’t have needed to follow this up 5 times before it was fixed.

Negative experience: Streamline your cancellation process, I cancelled my membership 4 weeks ago and they still took 3 x $25 weekly payments until finally I called.

Fantastic experience: Best leisure centre I’ve been to in Melbourne so far. I drive past 7 other ones I could go to just to come here. It’s extremely well lit, the lifeguards are always attentive, pool is clean and the staff are extremely friendly. I stopped in twice for convenience and now go everyday even though it’s proper out of my way. Hot showers as well!! Nothing better than an actually hot shower. Love your work

Negative experience: The center is great. The staff are lovely as well. My problem is with the integrity of their visit passes using RFID tags. I have had multiple visits taken from my pass on days when I am physically at work or on weekends when I'm at home. It's now twice that I had to request the staff for a review. So if you have visit passes, keep an eye on the count of passes used and when. Otherwise you will get short changed. I'm definitely not using their visit passes ever again.

Fantastic experience: The male showers could be a little cleaner in the pool side

Negative experience: Half an hour on the phone trying to call and book a session with the personal trainer and no body was answering. It was hopeless and iam going to cancel my membership soon. It is about every thing. Not friendly and i didnot like the atmosphere

Negative experience: Has wonderful disability facilities but sadly they are locked and even though there was a booking made, no one could find the key. Last visit to this pool no one could find the remote for the disability hoist. No point having great facilities if people with disabilities CANNOT access them.

Fantastic experience: Clean and well maintained!

Negative experience: This place got only one disability bathroom with a hoist. I have seen people in wheelchairs lining up to get their turn shivering while the normal people enjoying a shower inside.

Negative experience: I was ROBBED at Keilor leisure centre. I want to say to all my neighbourhood at Keilor east Do Not go to Keilor East Leisure centre. Someone UNLOCKED my locker and took my IPhone and my money . A police investigation is still currently open. I am not the only one, there have been more robberies. Question is WHO can unlock the lockers ?? Management does not want to take any responsibility whatsoever,People from management told me ”Why did I take my belongings with me to the centre ? “ Absolutely disgraceful and unacceptable behaviour.

Negative experience: Don’t try to contact the operations team, they don’t care about your feedback or concerns. I emailed guest experience regarding an issue and no reply. After I sent another email, apparently the Operations team were forwarded my email, but never replied. My issue is the number of bees on the lawn due to the long grass and for staff to issue a warning to patrons. I was stung by a bee as I walked in the grass. This is the email I sent in mid January. Still no reply. Today I was at the outdoor pool and as I was walking through the grass I was stung by a bee on my foot. The lady administering the first aid said it’s happened a few times to patrons due to the length of the grass. I suggest that the grass either be cut more regularly or warning signs put up near the grass area to let people know to be careful when walking through the grass. If I had of known , I would have been more careful

Fantastic experience: Truthfully, as a parent of a child with ASD it takes planning. The mental load can often be the thing that breaks me. Thinking, planning, preventing, pre-empting and the plot twists. For me, it’s all about calculating his level and where he is at, watching as things add to his load and watching him relax as things become less. It’s a huge mental game at the best of times. I just want the best for my son. I guess usually the thought of a loud pool with the echoing of excited children and splashing would be something I wouldn’t often consider, however I know that water is great for him and he enjoys it. For us to have a success it’s all about the layering and expectations. Layer 1, talk to him about what we are doing today and give him a slower morning and breakfast. Layer 2, use Cérge as I was able to show Seth the Keilor East Aquatic Centre on the Visual Story, I showed him the car park, the entrance, the reception and the pools. Layer 3, prepare him to leave and explain to him I am letting the pool know we are coming. I put in the “Must Know” that it is VERY important not to bombard Seth with long conversations and questions but he does love a “hello” and smiles. This part is SO important for me because it’s this part that will get us to Layer 4 and a home run for the outing or it will take us all the way back to zero. Being able to share this information meant that I was much more confident in getting through reception with a happy child. Often staff try to do the right thing by talking to him because they don’t have the insider knowledge to say “please don’t”. When we arrived at Keilor East, we were greeted and efficiently moved through the payment process. Everyone was pleasant. it not over the top which was perfect. Yes they were at tad busy at the counter upon arrival and yet they were lovely to deal with. The staff explained swimming lessons were occurring but there was an outdoor pool that was quite and not too many people so we could enjoy a swim without too much noise. Layer 5 done for me! Explained, efficient and quiet place! My anxiety was so much less on this outing just because I felt like I had back up, like a silent mum army behind me. I’m so glad we decided to attend again and used Cérge, we had a great experience and look forward to many more visits like this one! We ended up home, fulfilled and smiling! Home run! Thank you

Fantastic experience: Very friendly staff

Negative experience: The 50 metre outdoor pool is to hot for lap swimmers spoke to the staff and they claim they are having trouble controlling the temp, this has been an issue since opening have emailed the Managment Dont bother getting back to me. The hottest outdoor pool in Melbourne

Negative experience: The outdoor pool where do I start such a let down compared to what it used to be 36 degrees Sunday afternoon Not inviting at all very small grass area No shallow end for kids Swimming lanes cover more than half the pool and no swimmers swimming in the lanes why wouldn’t they retract those lanes and lets us patrons have full use of the pool area I looked into becoming a member but there was only ONE group fitness room which was disappointing as it had a hard floor and I have knee problems I was told I could make use of this room when there are no classes and do virtual classes as it has a large TV I liked that idea because I could come at any time and when I tried to make use of this the space and do a virtual The room was occupied by children’s dance classes that aren’t member of the gym and don’t appear on the timetable So there goes virtual classes can’t do those either Management seem to be asleep at this centre

Negative experience: It is an impressive new establishment that caters well for adults but is a poorly designed swim pool for kids. If you are looking to take your kids out for a play and a swim this centre is underwhelming. The area designated for young kids to play is the smallest pool in the leisure centre. When you look to use this area, it is mainly used for swimming lessons and hence off limits. The mini indoor water park is great for summer but in winter and colder days is unutilised as the kids find the water too cold. We frequented the establishment prior to the upgrade to use the outside kiddie pools and large outdoor areas shaded by trees which was perfect for a family picnic. Unfortunately these areas have been replaced by a single 50meter lap pool and limited shade. Overall the centre upgrades look amazing, they cater for the teenagers to adults age groups however unfortunately lacks the infrastructure for young families and kids to utilise as they previously did.

Fantastic experience: Fantastic pools and kids play area, we love the teachers and enjoy attending the gym ourselves and doing classes. The staff are always friendly and say hello when we come in the door and the centre is nice and clean. Car park can get busy so plan your time but other than that highly recommend.

Fantastic experience: Great place, friendly staff and amazing instructors, always walk out with a smile on my face when leaving the centre

Fantastic experience: I came in with my boy this afternoon and lose my glasses somewhere, I cannot drive home without my glasses.The staff name Croplot and her manager are both very helpful and I found it at the end. Big thanks for them will come back for sure.

Negative experience: Absolutely disgusting service. I came in with food for my niece who can not eat just anything. They wouldn't let me bring food in. They are special food she can eat. Will not be coming here every again. After paying we had to leave and go else where.

Negative experience: I cannot express how utterly infuriated I am by the appalling treatment my family and I received at Keilor East Leisure Centre. In an inexplicable turn of events, upon my sister's brief exit and return, the staff not only demanded she repay the entry fee but physically obstructed her from re-entering. This unfolded as I desperately pleaded for understanding, highlighting that my nephew, who has autism, was enduring heightened distress and I needed immediate support. The customer service representatives response was nothing short of enraging - lacking empathy, delivered with an overtly rude and authoritative tone. Despite my urgent pleas from inside the pool, the duty manager reluctantly allowed her to stay without payment, but the damage was done, leaving us feeling utterly devalued. This infuriating incident, coupled with the the manager's repeated insistence on "no pass outs" signs, reminiscent of a nightclub's policies, is beyond comprehension. As if this wasn't enough, when I needed to leave briefly to retrieve an item from my car, I was told I'd have to pay again to re-enter unless it was a medical reason. This demand was utterly bizarre. Granted permission to leave, upon my return, they blocked me from entering and called me over to the front desk, insinuating an issue. The customer service representative claimed, "Earlier you mentioned that you needed two people to look after your nephew." I was dumbfounded. I explained that earlier, i needed assistance because my nephew was having a tantrum, which had subsided by then. This unbelievable treatment led me to pack up my family, and we promptly left. It's mind-boggling how Keilor East Leisure Centre staff act like police officers for the local community council pools. Perhaps they should consider a career with Victoria Police, as their authoritative and inflexible approach is better suited to law enforcement than a community leisure facility. Regrettably, my decision is final: I will never subject myself to Keilor East Leisure Centre's disgraceful treatment again. This incident has not only tainted our experience but has also raised serious concerns about the lack of transparency, inclusivity, and a customer-oriented approach at this facility. I implore the management and council to conduct a thorough review of this place!!!

Positive experience: Great facility, great indoor water park for young kids and one of few outdoor pools in the north / west. Unfortunately there was a young girl working behind the counter who wouldn’t give me a pass out to get something from my car which was ridiculous. I said to her “if I forgot medication or an asthma pump in the car or an epipen you won’t let me go get it”. She said no. I was absolutely dumb founded. Her lack of empathy was disgusting and highlights a problem with this world. Common sense and empathy go a long way and clearly management haven’t figured out an easy way of managing pass outs?? Luckily the security guy, with common sense and understanding came and found me and let me out and in again. My friends and I will never go there again because of this but I really do hope management work through a better way of doing this.

Negative experience: I've been a member at EKLC for nearly a year now and whilst the facilities are great, I, along with other members have noticed, there is an issue that's is becoming progressively more common on a weekly basis. Whilst a lot of patrons are following the centers rules, too many people are exiting the sauna or steam room, full of sweat and jumping straight into the rehab pool without showering. This is quite disgusting and disturbing, not to mention the impact it has on pool hygiene. This issue could be eliminated if bigger signs were displayed and staff would police and reinforce to the offenders that they need to shower before entering the pool. Unfortunately most staff are very young and are easily intimidated making it uncomfortable for them to make people aware when they are doing the wrong thing. Management needs to address this issue make it enjoyable for everyone not just those who don't care about hygiene.

Fantastic experience: Great experience, wonderful aquatic set up Excellent service and product knowledge from Bree and Caitlin

Negative experience: On arrival was told spa was not working so l pay general admission for my client who l take there every Tuesday after seeing spa was actually open so went back to desk ask how much to upgrade so my client can use spa she told me another 10.00 dollars onto of the 6.50 already paid bit steep for pensioner considering only cost 12 usually reception need smile once in a awhile

Negative experience: Centre is 4 stars. Management and maintenance is less than 1 star

Positive experience: It has very clean warm pools . Unfortunately the the small kids water play was not working

Fantastic experience: Great facility with a family friendly environment and plenty of space. Would definitely recommend!

Fantastic experience: Great facility.....

Fantastic experience: Pretty good spot for the kids

Fantastic experience: Very good place

Fantastic experience: A wide raange of classes and gym equipment

Negative experience: Nice facility, staff are super inefficient... daydreaming.

Fantastic experience: Fantastic and plenty of space,even with car park full,well done to all

Negative experience: Outdoor pool is very polluted, not clean the side walls.

Negative experience: Sauna always breaking down have just become a member very disappointed

Fantastic experience: Excellent swimming teachers. My 6 year old girls love this pool.

Negative experience: Between parents taking kids to swim school and people going to the gym after work, good luck finding any parking at all.

Negative experience: Not what I was expecting new but less showers for a families not more options like east kielo one

Positive experience: Great place for kids and adults. Have coffee and a snack and watch the kids swim. Great place.

Negative experience: I just wanna say that for the 3 rd time this month the outdoor pool and the 25 meters indoor pool have been shut for some reasons this is unexceptionable everytime one excuse sorry if you can’t provide the service shut down and do the public a favour

Positive experience: Great setup . Using hydro pool there. Just some days water is cooler than it should be.

Positive experience: Nice swimming pool complex. One of the saunas was out of order and limited showers available at peak hour would be a pain.

Negative experience: Wanted to freeze my account, tried calling with no answer, tried using the app also doesn’t work, had to visit them and tell them i was trying to cancel for a week, they cancel from today not from a week since i was trying without taking any responsibility for not picking up the phone or the useless app. 0 customer service communication

Fantastic experience: Friendly staff always happy to help, some things take time to fix but thats just typical for a council facility. All in all its a great centre

Positive experience: Nice and clean beautiful spacious swimming pool steam room and sauna but they need to update the spa jet is weak other Leisure spa is much stronger jet.

Negative experience: The are so terrible , today is 32 degrees and they say there "open" but when me and my family got there it was closed be better Keilor!! I suggest sunshine way better and plus it has an outside pools. Very disappointed

Negative experience: The facility is outstanding and i love to go cashually and enjoy. But they better hire right people. You have to wait 20 min to get inside and those who works in cafeteria are so slow and even dont care what they are doing.

Positive experience: Good 50m outdoor lap pool. Can get quite busy on hot days though if wanting to swim laps during the day. Could do with a pace clock on both ends of the pool.

Fantastic experience: Lovely complex, now that it has been re-built. Only thing missing is a waterslide and/or diving board - both of which were in the original complex. Like most kids, they want something more than to just "swim" or sit in the pool. That means having to go to Brimbank, Oak Park, Greensborough or Craigieburn for a fun day at the pools.

Fantastic experience: I am a member here and the facilities are so amazing. The pools are modern and very spacious allowing all sorts of aquatic exercises and customer service is amazing. Definitely will recommend to friends and family.

Negative experience: Facilities are nice however after a very unpleasant and unprovoked experience yestarday with a woman names “Kasey” I’ve decided to cancel my membership and my friend whom I brought to sign up has decided to take his money elsewhere. We were yelled at, we’re threatened by her to have security throw us out simply for waiting in the cafeteria area until our friend finished working out so we could buy a coffee. She was extremely rude, and purposefully arrogant and smug. People like that should not work face-to-face with customers/public.

Fantastic experience: Wow! First time in since it’s been rebuilt. The place was a buzz with people of all ages. Clean, warm and inviting. Pools are amazing. Need to see the gums on my next visit.

Positive experience: In general, this is a nice, clean and friendly centre. But, during summer/hot days it is a hell. Overcrowded, ignorant patrons disturbing swimming lessons, dumb adults with 3-yr-old behaviour etc. I guess this is common in most leisure centres.

Negative experience: Worst customer service, it takes forever to fix a simple problem They never answer their phones so don’t even bother The app always plays up Put my kid in swimming classes and then 2 months later cancelled and sent my child back to the previous swim centre we were at I wanted to like this one because it’s closer to home but not at the expense of my child not learning anything so I would prefer to drive further and get my moneys worth Not sure what intense training the swim instructors go through but the 1 instructor we had couldn’t even keep his class in check and time is money! Not sure if things are better now but this was early 2022

Fantastic experience: The redevelopment is great. I hadn't been there since I learnt to swim as a child. Now with the kids sections, 24m indoor pool, 50m outdoor pool and warmer aerobics pool on top of that, it really does cater for everyone. The staff and lifeguards were great as well, so happy to take the family back there again.

Negative experience: This company, Belgravia Leisure, is awful. I've had nothing but trouble with Keilor East Leisure Centre since transferring from Ascott Vale Leisure Centre 3 months ago. A simple transfer turned into double charged (literally double charged for no reason), lack of communication, extremely hard to get management to return contact, & then a complete lack of customer care, a complete lack of common sense with what would have to be a very common occurrence. I have once fortnightly custody of my son. I work until 6pm, home at 6:30pm Mon- Fri. So I cannot take my son to swimming lessons during the week. I have one option- 11:30am Sat swimming lessons, which I can only take him to once a fortnight but have to pay a weekly fee of $18.70. So I'm paying twice the price. My solution was that I could use the pool facilities in the week that I don't have custody of my son, & have time to go myself. I can't go myself when I do have custody of my son as I need to get home, cook dinner, help him with homework, get him to bed. A swim membership costs $17 a week, so it's actually cheaper than what I'm already paying for in unused swimming lessons. Easy right? Nope. Apparently not. Oh well, years of being a customer at these leisure centres for swimming lessons has just ended. I will take my $ to a company that actually offers customer service!!

Fantastic experience: We came to the Centre about 4 mths ago for swimming lessons with our children. Both Bianca & Matt were so welcoming & friendly. Our children’s swimming progress has been amazing, to the point that they participated in the recent carnival with great results :) :)

Positive experience: I came to Keilor East Leisure Centre with my partner for a swim. Although the pool services are high quality, I was disappointed to find out that the outdoor 50m pool is not open for several months of the year whilst it is cold. I think this would definitely deter several people from signing up as members, as 25m is just too small to do good quality lap swimming. Nevertheless, I’m sure that this leisure centre would be more enjoyable during the warmer months of the year.

Fantastic experience: Our local pools at Oak Park was not open so we ventured to nearby Keilor Park pools to use the kids water playground. Unfortunately the playground was closed. Kids were disappointed. However the young gentlemen behind the desk kindly gave us free entry. We used the kids indoor pool. The kids had a great time. A clean venue with very accomodating staff. It’s our first time there but it won’t be our last. See you soon!

Fantastic experience: I am extremely impressed by how the learn to swim program is run. They took the time to carefully choose the right teacher to suit my daughters needs and made sure we both felt comfortable. The teachers are amazing and my daughter has come so far in the few short months we have been attending. Thanks so much team.

Negative experience: The management at Keilor East Leisure Centre must be a toxic and uncaring place to work in. An incident I witnessed recently caused me much concern that I had to come home and write this review. A staff leader was clearly harassing one of the swim teachers and it was very unprofessional. He looked visibly distressed by her comments. I felt sorry for the poor guy, as he looked like he was doing a great job.. I used to work in a toxic environment, so I guess I feel compelled to do something, hence this review. Hopefully, places like Keilor East Leisure Centre look at the way they treat their staff, otherwise they will lose customers. I won’t be visiting again.

Negative experience: I have been a member at this gym for years but it’s time to leave, after a few unsatisfactory attempts to resolve some issues with management regarding their over priced membership options and flexibility with classes due to major injuries. Too many virtual classes, not enough instructors, group fitness floor has resulted in multiple injuries and feedback to management has been fruitless. Cleanliness is lacking. Non members just strolling in without paying. You’re just a number here. Don’t bother. If it wasn’t for the instructors they do have a whole bunch of us wouldn’t even consider this place. Manager I spoke to only had come backs to my concerns and didn’t really acknowledge anything I said except for the excuse of “world wide shortage of instructors”. I’ll be contacting council to take all of this further.

Fantastic experience: From the first swimming lessons I had as a literal baby in the 90s, KELC had held a special place in my heart for it’s wholesome community vibe and welcoming and fun facilities. My parents would come here and drop me at the crèche or pool while they did aerobics in extremely embarrassing outfits, loved the school holiday programs, going on my first ever water slide, those crazy diving platforms, cooling off on a hot day as a teenager with friends after school, swim carnivals, weekly learn to swim lessons, watching all the nonnas enjoying water aerobics, and even participating the insane school swim squads at 6am in the outdoor pool in the dead of winter. I was very sad to see the old centre demolished because of all those beautiful memories I had growing up. I worried that demolishing and rebuilding KELC would make it another victim of gentrification and that it would lose its soul. I could not have been more wrong. While the outdoor footprint and features of the new centre are certainly lacking compared to the old one, the new KELC remains the beating heart of our community. Some pros: - inclusive and accessible design features throughout the centre in both gym and aquatic areas. If you have a disability (whether physical or “invisible” like mine) you’re going to have a GREAT time! - Belgravia leisure do a great job managing the place - steam room, sauna, spa and hydrotherapy pool are cordoned off from the main area which makes it a great, quiet place to relax after (or before) a hectic day - child play area is engaging and fun for kids. It’s such a joy to watch little ones fall in love with the water. - awesome swim lesson program for all ages and levels - variety of classes in the gym to suit all levels of fitness and ability - great gym equipment and layout - friendly and genuinely caring staff who are always looking for ways to make the place even better - diverse and welcoming membership base: from nonnos in their 80s to young kids, and everyone in between. Some tradeoffs: - reduced outdoor area for sitting and swimming in summer (to be fair we were super spoiled before) - the placement and pressure of the jets in the spa could be better - (because the facility is so genuinely great) it gets hella busy at peak times, but even when it’s busy, you’re in lovely company Overall, the new centre is a huge benefit to our community that we can be proud of in Keilor East

Positive experience: The gym is mid

Fantastic experience: Clean n spacious.

Fantastic experience: Geart is very good to

Fantastic experience: Absolutely brilliant

Negative experience: Hey there I’m wondering if is there cafe and food in this facility thanks

Positive experience: Staff are friendly. Good environment.

Positive experience: Over all its good specially for kids.. but the spa? 2/10

Positive experience: OMG Clean Friendly Efficient And variable areas to swim, Exercise and eat How impressive Miss Cassie and friends all extremely polite and helpful

Positive experience: Love the pools n gym but way 2 crowded for a new place

Fantastic experience: It's a great great swim and gym centre but needs a dam good clean and maintenance needs to be done to fix problems

Fantastic experience: I joined the leisure centre mainly for swimming. I must say that it has state of the art facilities and a world class gym.

Fantastic experience: The (some what) new facilities are fantastic. Can't wait to see the outside in the summer.

Positive experience: Being a member for rehabilitation and that pool being used in particular ,it seems to be full of teenagers messing about,the amount of people I saw come and leave as they could not perform what they had intended due to this was disappointing and needs to be looked at,particularly weekends.

Negative experience: Have been waiting for some form of communication since October 15 - in regards to cancelling swimming lessons. I had previously called to swap the class but I had no call back to confirm. I have now decided to relocate elsewhere. Very frustrating as I am now receiving late payment emails even though I haven't attended the centre once.

Negative experience: Maintaince is very poor, 2 shower heads in 2 separate disabled shower rooms have been out of order for around 2 months now, and spending hours in the facility's today noticed 2 lifeguards flirting with each other instead of doing the job there paid to do.

Fantastic experience: Impressed with your pool layout. The 5 lap lanes at 50m. 2 lap lanes at 25m. A walking lane at 25m and a good sized play area. This layout provides for everyone. Your kiddie pools and play areas are well placed. I loved the 50m indoor lap lanes! Visitor from Geelong. (Go Cats)

Positive experience: Would have given this place 5 stars but not sure about the logic with towels for steam and sauna rooms?!?!?! You sweat on the towel.. the towel gets wet and goes on the bench... I would understand if ppl were naked in there but so far everyone I have seen comes in with cloths on.. maybe I'm missing something..

Negative experience: Great looking place. But paid for myself and my child to swim only to enter have five minutes. They decided to close the kids park and pool area at 8. No signs and not informed by staff on entry. Cutting costs already. Well done Moonee valley

Positive experience: Great facilities, clean and new and some nice picnic areas around the outside pool. The slide has been taken away due to too many old school injuries but doesn't take away from the place. #pools #melbourne #tomekreviews

Fantastic experience: I am a member here, and everytime I enter, exercise or when i leave its the same feeling each time... motivated, calm & excited all in one. I love the gym the hydro pool, the spa, sauna & steam room and on top of all that the staff are great and very helpful also. All in all just a great place to be.

Negative experience: Great public place but maintenance is lacking. All of the family shower areas are missing shower heads, or the taps don’t work. Hasn’t been fixed for more than a month. The main pool has steps missing from the bars that you use to get out of the pool which could cause a serious accident if someone didn’t know. So put up signs where it’s not functioning.

Negative experience: Never try and book a birthday party as know one will contact you and confirm date. I have called multiple times and keep getting told I will email my Manager and still no Response I have also emailed and there is also still no response The only reason why I have given them one star would be the girl on the desk was very apologetic on behalf of her manager but when a manager cannot be bothered responding to even a staff email it’s very disappointing I had to tell my soon to be 7 year old that his pool party is not going ahead and find a different venue I am very disappointed on the Service that has been provided

Fantastic experience: Quality built new facilities. Heated pool is huge, good temperature & has very useful spa jets on the edge. Entry ramp is long & getting into the pool is easy. Change rooms note are heated with ample space. Showers are timed. Car park has easy entry & spaces are plentiful. Valued community facility.

Fantastic experience: The renovations to this place is amazing. There is disability accessibility pools as well as hoist machine in bathroom. Hydro pool is at good temperature and love how it is in it's own enclosed area as when there are lots of children around it can get loud. Outdoor pool is nice for a dip when it is warm outside. Staff all seem to be friendly and nice.

Fantastic experience: I was told the outside swimming pool close at 8am and reopen at 4pm, it’s winter now, I suppose the schedule may be different in other time. Also the sauna is well maintained, people bring other towels with them keep the bench dry. Need to mention that the temperature of the shower is adjustable which is awesome.

Fantastic experience: Excellent facility. 50mt outside pool and 3 internal pools suitable for children, and learn to swim individuals. One indoor pool is quite warm and can be used by elderly and disabled people for exercise. Combine the pools with a gymnasium, a cafe a library and personal facilities makes it an excellent and comfortable exercise and fitness medium.

Fantastic experience: Nice

Fantastic experience: Great new facility: long time coming. Group fitness pilates/body pump motivated my joining this brand new centre. Fantastic professional instructors, with great equipment and excellent all round experience.

Fantastic experience: Top leisure centre, very new, great facilities and good crowd of people.

Fantastic experience: Awesome pool, loved it

Fantastic experience: Newish pool and great facility. Modern and clean with a indoor water play and 50m outdoor pool. Waters a little cold but once you start working out the chill tends to go away.

Fantastic experience: The renovations to this place is amazing. There is disability accessibility pools as well as hoist machine in bathroom. Hydro pool is at good temperature and love how it is in it's own enclosed area as when there are lots of children around it can get loud. Outdoor pool is nice for a dip when it is warm outside. Staff all seem to be friendly and nice.

Fantastic experience: Relax go for a swim