BlueFit Health Club - Hurstville

Information about BlueFit Health Club - Hurstville
2220, Hurstville
Our comment from FitFit Australia about BlueFit Health Club - Hurstville:
Welcome to BlueFit Health Club - Hurstville, a premier fitness destination located in Hurstville, Australia. This facility features newly developed, world-class amenities that cater to a wide range of fitness activities and sports.
Positive Highlights:
- State-of-the-art gym with modern equipment suitable for all fitness levels.
- A spacious swimming pool that is well-maintained and clean, ideal for both recreational swimming and professional training.
- Ample parking available for convenience.
- A friendly and professional staff that is dedicated to providing excellent service and support.
- Diverse fitness classes and activities, making it a great community hub for health enthusiasts.
Areas for Improvement:
- Some users have expressed concerns regarding lifeguard management and the busy swimming lanes, which can interfere with training sessions.
- While the facility is generally clean, there are requests for the showers and changing areas to be revamped for a better experience.
- Feedback has indicated that customer service needs enhancement, particularly regarding responsiveness and management's engagement with member concerns.
Overall, BlueFit Health Club - Hurstville stands out for its excellent facilities, positive environment, and a multitude of fitness options. Whether you're a seasoned athlete or just beginning your fitness journey, this health club offers a supportive community for all.
Services, Machines and Guided Classes
BlueFit Health Club - Hurstville: Opinions
Fantastic experience: Newly developed world-class facilities, plenty of parking available. Lots of places available for cricket, football and swimming training
Negative experience: Been a member for at least 10 yrs was always great with the best interests.of the members and instructors at heart. BUT over the last 5 yrs not sure what change in management has caused the current situation where instructors and good staff leave. Members are left scratching their heads classes are not replaced or replaced with no consultation to the participants and basically take it or leave it. Well leave it is not an ideal option as being part of this community for many years I have met many like minded people and we all enjoy working out together however now ALL the conversations are about class changed and instructors and no feedback is considered. Please can we be listened too because it's going on for far too long now
Fantastic experience: Great gym and patrons
Hi Thomas, thank you for your positive review, we are so happy to hear that you are enjoying the gym at Hurstville! We appreciate the support
Negative experience: Terrible lifeguards
Negative experience: Horrible lifeguards, overprotective about everything and sort of ruins all th fun for the kids
Fantastic experience: Good place. Too much Chinese, but they are friendly and crazy ;-). Very good club. Everything in one place
Negative experience: The facilities are good and spacious. However, it’s really frustrating when myself or my children try to swim in the fast lane to train and there are people in the fast lane who aren’t even kicking their legs. In the end. All three lanes- slow, medium and fast- end up being slow lanes and it makes it impossible to train. I really wish the life guards and staff would say something to the people swimming in the wrong lane.
Fantastic experience: Professional trainers and nice place
Hi Mariam, thank you for your positive feedback! We look forward to seeing you at Hurstville in the future.
Positive experience: The club is good what i really don’t like are the showers near the pool, they need a revamp and a bigger space to cater for the crowd.
Positive experience: The only place I can find that has a sauna . Prices and memberships are quite good. Also has soa and steam room and gym , classes . Heaps of parking. The only thing I will say is going into the sauna at night there is a culture of certain men that comment on woman once they walk out and are extremely vocal about their bodies and what they think. Quite discusting but I guess we have to put up with it as nothing has been done about it . Otherwise good place to come and staff are really friendly and helpful .
Fantastic experience: A Fitness Haven: BlueFit Health Club - Hurstville! ️♂️♀️ I recently had the pleasure of experiencing the outstanding facilities at BlueFit Health Club - Hurstville, and I am thrilled to share my exceptional review. From the moment I stepped into BlueFit Health Club, I was immersed in a fitness paradise. The state-of-the-art facilities and welcoming atmosphere immediately set the tone for an incredible workout experience. Gym Facilities: The gym area boasts top-notch equipment, providing everything needed for a well-rounded workout. From cardio machines to free weights, every fitness enthusiast will find something tailored to their routine. Swimming Pool: The highlight for me was the pristine swimming pool. It's not every day you find a fitness center with such a fantastic pool. The crystal-clear water and spacious lanes made my aquatic workouts truly enjoyable. Cafeteria: The on-site cafeteria was a pleasant surprise. Offering healthy snacks and refreshments, it provided a convenient option for a post-workout pick-me-up or a quick bite before hitting the gym. Environment: The overall ambiance at BlueFit Health Club is motivating and positive. The staff is friendly and always ready to assist, creating an environment that encourages members to push their limits. Amenities: The additional amenities, such as clean locker rooms and well-maintained equipment, contribute to the overall satisfaction of being a member. The attention to detail in maintaining a spotless and organized space is commendable. In conclusion, BlueFit Health Club - Hurstville exceeded my expectations. The combination of excellent facilities, friendly staff, and a wonderful atmosphere makes it a standout fitness destination. Whether you're a seasoned fitness enthusiast or just starting your journey, this health club provides an unparalleled experience. Kudos to BlueFit Health Club - Hurstville for creating a fitness haven that caters to every need! Sincerely, Jeniffer Boy️♂️♀️
Fantastic experience: Nice gym with modern machines
Hi Melanie, thank you for the five-star rating!
Fantastic experience: Decent staff and many services and options
Thank you for your five-star rating Ali!
Negative experience: Crowded, unclean, rude people.
Fantastic experience: was clean and not many people
Thank you so much for your five-star rating Alice!
Fantastic experience: Really good swimming lessons for my baby Charlotte, Irene is great!
Thank you so much for your five-star rating and review Louise!
Fantastic experience: People are nice & friendly. All smiling faces
Thank you for your five-star rating! We really appreciate your support.
Fantastic experience: big area, clean and warm.
Hi Zhuping, thank you for the five-star rating! Our team is thrilled to hear of your positive experience at our facilities.
Fantastic experience: Staffs are very professional and they know how to deal with kids, very friendly my 3 years old daughter is always happy and exited to be here.
Hi Biswash, thank you so much for your five-star rating and feedback! We appreciate your support and I'm so glad you and your family love visiting. Hopefully, we will see you at the poolside soon
Fantastic experience: Fantastic place to get fit, lots of choice in classes and best of all staff are warm, friendly & professional, highly recommend this health club
Hi Deborah, thank you so much for your five-star rating and feedback!
Positive experience: Like this place a lot, most of the instructors are very nice and very good..
Hi Bijay, thank you for the four-star rating. We appreciate your support.
Fantastic experience: Located within Hurstville Aquatic Leisure Centre. It possesses a gym and a fitness gym, which can be used for basketball.
Hi Jarrod, thank you for the five-star rating and for taking the time to provide us with feedback on your positive experience. Our team looks forward to seeing you again soon!
Positive experience: Nice indoor centre. Very friendly, helpful and efficient staff.
Hi Jann, thank you so much for your review and feedback. I'll pass those kinds words on to our staff, I'm sure they'll appreciate it greatly :-) All the best, BlueFit
Positive experience: Great pool, staff are quick when signing in. Nice parking spots if play ground to the center have no events happening. Pool is always maintained well and a clean place
Hi Dartion, thank you for your four-star rating and positive feedback. Our team is happy to hear about your great experience. We hope to see you again soon!
Negative experience: Went to bluefit with my son who has a membership and has swimming lessons weekly to supervise him have a swim. The manager Nick wouldn’t allow us inside without paying a fee when every other week we have had access to the aquatic centre outside of his lessons. Very bad customer service and spoke to us in a very rude and appalling manner. Never at bluefit for the past 3 years have I had an issue like this and am very disappointed with management.
Hi there, thank you for informing us of this. We would love to hear more about this incident, you can contact us on [email protected] so we can resolve this issue for you.
Fantastic experience: Signed up for beginner classes - the teachers were really amazing in explaining how to swim and helping in each step. The classes were priced reasonable and free access over the entire week makes it easier to practice.
Hi Rohan, thanks so much for your five-star review and great feedback. We're so glad you're getting a lot out of your swimming lessons at Hurstville. All the best for the rest of your swimming journey!
Fantastic experience: First time there. Hopefully not my last :) Very friendly, helpful staff. Lots of equipment. Everything is there to get fit. Also to relax like steam room and sauna
Hi Kathy thank you for the five-star rating! Our team are thrilled to hear about your positive experience at our facilities.
Negative experience: Swimming teachers are nice, but the customer service here is a nightmare. Receptionists are not helpful, rude and assume all the issues are customers’ problems. The customer service used to be good, here, but recently I have noticed the change that some receptionists I spoke to lack the basic understanding about the policies and not to mention a professional attitude. I am going to cancel our membership because of the disappointing customer service, although we’re going to miss the swimming teachers.
Hi there, thank you for your feedback. Sorry to hear that you're thinking about cancelling your lessons. We would love to hear more about your experience if you could please email [email protected] so we can resolve this issue. Hope to see you soon.
Negative experience: Even 1star is too much to give as our family has been with blufit swimming for almost 8 years with 2 children enrol to swimming lesson and also basketball lesson. We support and trust your facility so much until 2weeks ago. Our family left behind a bag of wet cloths with 2 set of everything on it and 2 prescription googles as well. We realised we left it and call next day, the staff confirmed has the chemist warehouse bag and name under my son jayden. We organise Pick up after 4 days and unfortunately they have donated our swimming equipment. This is just a command sense if the bag has name is mean belong to a family and why still donate it the whole bag cost us above $500 and no one get bag to me until now. The only answer is lost property is lost property they did not responsible for it.. but come one we call and bag has already got name on it and only 4days in the property. Shame on you after almost a decade long we have supported you and this what our family get. We should be compensated for our lost. I think is time for us to move on. I hope someone from facilities see this and contact me, and give me better explanation for it
Negative experience: Spa and sauna area were so crowded and no staff bother to control and check on so many people without waistband using the facility. The staff should supervise that area from time to time and it's unfair for people to pay extra for the facility should wait to use. Please improve the service as you increase the fee from July.
Hi Jin, thank you for taking the time to provide us with feedback on your experience.Unfortunately with cooler weather the sauna and spa tend to become rather popular. Our lifeguards are required to complete regular checks of these areas but as you can imagine this may be difficult to catch all offenders when handling the public and supervising the pools. Should you experience this again we would really appreciate it if you could let management know ASAP. This way we can follow it up quickly and have the sauna and spa back to a relaxing environment for you.
Fantastic experience: Great place, lovely teachers
Thank you for your 5 star review and support Anderson!
Positive experience: Good customer service.
Fantastic experience: Nice place and people
Thank you for your 5 stars Bozo!
Negative experience: The customer service doesn't worth even one star. Spoke with them over the phone for 15minutes, gave them all my contact info, email address, phone number. Next day found they didn't contact me about cancelling my appointment because they didn't save my number Another thing. Be aware. They intentionally gave me incorrect info about swimming school transfer to make more money for the business.
Fantastic experience: Great staff and facilities.
Thank you for your 5 star review and support Donz!
Fantastic experience: This review has been long overdue. I'm truly amazed by the service and concern by the staff. My 2 kids are enrolled for swimming lessons. I've had the staff contact me more than a couple of times just to check on the kids if they are absent for a couple of lessons. Much appreciated :)
Thank you so much for your kind words Clyde! We love having you apart of our community!
Fantastic experience: Nice place and people
Positive experience: I have my 2 kids learning swimming lessons here. Staffs are friendly and helpful. my only advice is extend the canteen opening hours, they always hurry closing up when it's not even 12:30, many kids are hungry after swimming. Plenty of staffs serving but very slow and it seems they don't know what they are doing. PLEASE hear my advice. Thank you
Hi Vernica, thank you for your review and we appreciate the feedback!
Fantastic experience: Amazing place
Thank you for your support Gilson!
Fantastic experience: Good Service
Thank you for your support and 5 stars Zahed!
Fantastic experience: Great facilities that are relatively cheap to access for the public. The facilities tend to be quite clean. Great pool, that my children love to visit. Lessons here are great and staff are phenomenal.
Thank you for your detailed review and great feedback! We hope to see you and your family here again soon!
Positive experience: Still not heaps in my classes but thats ok as we can maintain a safe distance. Staff are doing very well keeping us covid safe.
Thank you for your review Anne!
Negative experience: Ambiguous contracts, doesnt even respond to emails that you send
Hi Hao, we apologise for your experience with us. We'd like to hear more on the matter, can you please email the team at [email protected] so we can help you out. Thanks.
Positive experience: Good fitness club with great amenities; the staff are pleasant. The equipment could be modernised.
Thank you for your support and review Hitesh! Hope to see you again soon!
Fantastic experience: Great pool, my granddaughters love it there, One is having lessons & the staff are wonderful.
Thank you so much for your 5 stars and feedback Janet! See you again soon.
Positive experience: It's a big place. I'm only going for aquarobics and a spa or two and I can use a locker and have a week's trial. How cool is that? I met a lady who was helping me learn the different steps we were doing. Instructor pushed us and enjoyed his work, and it didn't hurt doing the exercises in the water, until I got out. The water invigorates. I'm going Monday and Tuesday see how I go.
Thank you for your review Natalie. We are glad to hear you're enjoying our services and hope you enjoy your next visit even more!
Negative experience: unexperience staff, inconsistent charge, poor management... horrible experience
Hi Sawyer, we'd like to hear more about your experience, please send us an email at [email protected] so we can discuss this further. Thanks!
Fantastic experience: Great service. Best gym that I have ever dealt with.
Positive experience: Everything is available under one roof. Perfect place to spend leisure time. Enjoy a lot by joining group fitness classes.. simply like it...
Positive experience: Very large health club/pool/spa etc. Gets very busy in the morning.
Fantastic experience: Friendly staff. A good variety of facilities. The gym offers lots of classes by some incredible instructors
Positive experience: Great gym. Equipments are kinda old.
Fantastic experience: Nice but busy gym, pool and sauna.
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