QUT Kelvin Grove Fitness and Aquatic by YMCA

Positive experience: Pool is nice and warm in the winter. Not usually as chaotic as some other pools. Only downside is that the bathroom is sometimes a bit messy.

Fantastic experience: I love every single aspect of QUT Gym. Staffs are so friendly and skilled. Great facilities, reasonable price.

Positive experience: Water temperature is too low, 1 to 2 degrees higher will be perfect.

Positive experience: Average gym. Friendly members and clean toilets but lack of mirror and equipment

Positive experience: Overall it’s average gym at least they have minimum equipment for exercise. Machine and Bathroom is always clean and stuff is nice. However, I didn’t satisfied with cancellation process because I required them to send me the cancellation email more than two or three times so it wasn’t smooth.

Positive experience: Would be great if they put soap back in the showers, just ripped all the dispensers of the wall the other month lol...went home stinking

Positive experience: Great pool and staff friendly. Some soap in the showers would be great.

Fantastic experience: Great gym, staff and indoor swimming pool.

Positive experience: Showers used to be very clean, now you can spot moulds everywhere. Staff very rude at the reception and not very keen to answer your questions.

Positive experience: The QUT Aquatic Centre has friendly lifeguards and I liked the clean indoor pool and toilets. If you want to borrow a kickboard, you can. I recommend bringing a cap and goggles. This is one of my favourite pools in Brisbane.

Negative experience: It would be better if open 247

Fantastic experience: Great pool, good staff.

Fantastic experience: Great gym and pool in the heart of KG Urban village. Plenty of cardio and machines, good free weights and wide range of classes. Finish session with smoothie or meal at one of many cafes outside.

Negative experience: YMCA used to manage the pool much better than QUT. Ever since QUT took over, soap dispensers in the bathroom/shower booths are always empty and pool tiles on the edge of water are filthy with moulds

Fantastic experience: Friendly staff

Fantastic experience: best gym ever

Fantastic experience: Friendly staff.

Positive experience: Good place

Negative experience: Very happy

Negative experience: Terrible cancellation policy, If you cancel your membership you need to pay them penalty for ever!

Negative experience: Wanted to give a friends son some assistance with swim technique… that’s not allowed! You only can if you are a parent. Love the promotion of community and safe swimming.

Positive experience: My favourite swimming pool. If closer to my place I would definitely keep going there.

Negative experience: The worst gym I’ve ever gone , I wanted to cancel my membership I paid 110$ for cancellation and 40$ more for last payment and they still send me last payment and I have to pay 50$ more , I’m so sorry for your company

Fantastic experience: Great pool. 25m. Showers are fantastic. Very friendly staff. Very helpful that they are in Kelvin Grove Village. So one can combine a swim with some other tasks!

Positive experience: Today was not as good as other times that I have been here. There was a local high school here learning how to use scuba equipment. So, some of the lanes were blocked off, and the noise level was loud. Also, the water was colder than normal.

Fantastic experience: Terrific aqua aerobics class. Currently run by the YMCA, ownership is returning to QUT in a few months time. Hope they keep the staff because it's very well run.

Positive experience: Good gym for the price. Pool is usually pretty available. They moved all the clocks forward 10 Minutes and took soap out the showers when new owners came in… a bit weird.

Positive experience: Too cold

Negative experience: Poor customer service and no value for money!!

Fantastic experience: Free parking for students make it really accessible.

Negative experience: One star for Kali and her lacklustre effort to help resolve a payment issue on their end. I'd cancelled my membership so I guess she felt there was no need to make the effort and do her job because, why bother? One star with your name on it, that's why.

Positive experience: Only used the gym not the pool. Accepts fitness passport. Gym was OK with fairly new equipment, however equipment availability was limited. There was only one bench press, a couple of fly machines, but many unused treadmills. Could use the space more wisely. Also a bit of rigmarole getting in with fitness passport, they want you to sign into their system as well as FP which is not done at other places. This wasted a bit of time.

Negative experience: Worst experience ever Old rusty gym devices. Horrible receptionists especially Kaly or kale. They have no idea how to deal with customers. Today due their stupidity that lost a long term customer. I won't recommend it for anybody.

Fantastic experience: I only joined last Wednesday and what impressed me most are the staff here, Olivia, Ve, Ellen, Evie and my instructor Emma are all super nice and helpful. This is the place I will do my workout for long-term.

Negative experience: Terrible customer service at the swimming pool. The so-called 'lifeguard' guy called Michael (something) didn't do his job of 'lifeguard' but keep annoying people in the pool by saying that people cannot learn swimming with a friend - excuse me? Since when, there is a rule saying that people cannot learn with a private coach in the pool? The receptionist called Wee (an Indian-like guy?) also invented his own rule saying that people after swimming lessons, need to pay extra $5 to access the pool for practice? We used other lanes for practice after swimming class, then this guy charged us extra money. However, at all other times, other receptionists were all fine with our practice in other lanes after swimming class. Also, his accent is so difficult to understand what he is talking about. Completely terrible customer service by these two guys. The manager should speak to these unprofessional staff members or send them to somewhere for training before serving. NOT RECOMMENDED.

Fantastic experience: Friendly helpful staff. Great pool. Very clean and well maintained.

Fantastic experience: A bit busy.

Fantastic experience: Very friendly staff, clean pool. You can find good quality equipment with reasonable price. I wish the working hours was longer especially on weekend.

Fantastic experience: Good gym, easy to get in, decent covid/health and safety precautions and all the machines and resources available are good and I never feel like I'm waiting around.

Fantastic experience: I think there is a real need to have available students from kgsc, come n swim laps for an hour each afternoon -

Fantastic experience: What a great pool of cool. Staff are spot on

Fantastic experience: Great community fantastic facility

Fantastic experience: Love this place

Positive experience: Good atmosphere and nice happy people!

Fantastic experience: Modern, clean, welcoming gym. Spacious with showed, lockers and sanitation. The pool is also fantastic and clean. Heated, and has lockers and showers as well. Really good rates. Not overly busy and parking is off street and free.

Fantastic experience: Great clean gym, staff are really friendly and helpful. Everything I need all in one, gym is on level 1 and the pool on Ground level, my membership lets me use both :) Easy parking and brand new equipment

Positive experience: Not a wide variety of equipment but it's available when you need it

Fantastic experience: Modern, clean, welcoming gym. Spacious with showed, lockers and sanitation. The pool is also fantastic and clean. Heated, and has lockers and showers as well. Really good rates. Not overly busy and parking is off street and free.

Fantastic experience: Good affordable gym for students with excellent facilities

Fantastic experience: Friendly staff, favourite pool in Brisbane

Fantastic experience: Excellent

Fantastic experience: 25m heated indoor pool, open most days. Very clean, friendly staff.

Fantastic experience: The staff's are friendly and the gym itself is lively and great to workout. It has sufficient amount of equipments for different workouts

Fantastic experience: Yeah, clean, nice, gets busy than its empty than busy again etc. 25m is not my fave but yeah, good compromise when Gardens point is down.

Fantastic experience: Nice atmosphere. Lot's of equipment and space to move. Great pool.

Fantastic experience: Nice and quiet, staff are lovely and friendly and the pool has a view out to the tree outside

Fantastic experience: Nice atmosphere. Lot's of equipment and space to move. Great pool.

Positive experience: Good place for working out just not 24/7

Positive experience: Good gym but the weekend timings are appalling - 9am to 3pm on Saturdays and 9 am to 2 pm on Sunday. That's not convenient for weekend workouts.

Fantastic experience: Love the staff, cool equipment, beautiful customers

Fantastic experience: Friendly staff and nice environment

Fantastic experience: Great gym, lovely staff and good classes. However, I wish they were 24/7 or at least open from 5am until midnight to accommodate more people!

Positive experience: Good devices they got here