Information about Fitness Playground Surry Hills

Elizabeth St 429
2010, Surry Hills
+61 2 9211 3070

Opening hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Discover One Playground Surry Hills, your ultimate fitness sanctuary nestled in the heart of Sydney's vibrant CBD. We offer an unparalleled experience with cutting-edge equipment and diverse training options designed to elevate your fitness journey. Immerse yourself in our serene yoga studios, invigorate your senses with energising Reformer Pilates sessions, or push your limits with our heart-pounding spin and HIIT classes. At One Playground Surry Hills, we cater to every fitness passion, creating a community where wellness meets sophistication. Ready to transform your health and well-being? Contact us today to claim your complimentary pass and begin your journey towards a stronger, more vibrant you.

Our comment from FitFit Australia about Fitness Playground Surry Hills:

Fitness Playground Surry Hills is a vibrant gym located in the heart of Surry Hills, Australia, offering a wide range of fitness classes and top-notch facilities across three floors. Users rave about the variety of classes available, which keeps workouts exciting and helps maintain motivation. Many members highlighted the friendly and supportive atmosphere fostered by the welcoming staff, who are known for their attentiveness and encouragement.

The gym features modern equipment, clean facilities, and excellent changing areas, contributing to a pleasant workout experience. Members appreciate the flexibility in membership options and the seamless booking system, which enhances their overall convenience.

Key Highlights:

  • Diverse class offerings, including yoga, Pilates, and high-intensity workouts
  • State-of-the-art equipment and well-maintained facilities
  • Supportive and knowledgeable staff
  • Friendly and inviting community atmosphere
  • Excellent location close to public transport

While most feedback is overwhelmingly positive, some users noted that classes can book out quickly, and certain peak hours can get crowded. Additionally, a few members expressed concerns regarding the gym's sales approach and occasional maintenance issues, like cleanliness in some areas.

Overall, Fitness Playground Surry Hills is highly recommended for anyone looking to enhance their fitness journey in a supportive and well-equipped environment.

Fitness Playground Surry Hills: Opinions

4.5/5 (195 Opinions)
luisina berruete 3 months ago

Fantastic experience: The trainer Camila, from Fiesta class is amazing. Great energy, beautiful and energetic class. We want more classes with her

Prunelle B. Chouinard 3 months ago

Fantastic experience: Love the variety of classes, high-end performance gym, friendly staff and clean facilities.

Sophie Decker 3 months ago

Fantastic experience: Visited the gym on a quick trip through Sydney. Located close to the light rail. Great gym across 3 floors with a variety of equipment. Excellent changing facilities and large, easy to use locker spaces. Very friendly and welcoming staff!

Nguyen Ha 3 months ago

Positive experience: I love this place. I have had membership for 4 months. They have the various of classes and the PT in here always listen and well-arrange the sections, which are suitable for my health. The downside that is the Pilates classes are always full and it's quite hard to booo

Will 4 months ago

Fantastic experience: Good gym overall, good selection of classes and nice equipment.

Nicolas Sandrone 4 months ago

Fantastic experience: New modern equipment, large gym, great classes and nice fit out.

Claire Jones 4 months ago

Fantastic experience: I love the range of classes offered so I'll never get bored with working out! The instructors are also very attentive and knowledgeable. Great experience at this gym so far! :)

Karina Amy Yael Brook 4 months ago

Fantastic experience: Reformer pilates at Newtown was a challenging workout but that's what I wanted. Felt good after class. The best thing was the mirrors on the ceiling which I haven't seen before. Made it easier and added to the atmosphere. Relaxed atmosphere. Recommend.

Claudia Ware 4 months ago

Fantastic experience: I’ve been at One Playground (Fitness Playground) for over 8 years. It’s the real deal - the instructors are kind, the culture is welcoming and personal, and the price point is outrageously good. I don’t think there is another gym in Sydney where you can get so much for so little. A++

Claudia Carroll 4 months ago

Fantastic experience: Great gym! Has made exercise enjoyable again with trainers who encourage and push you. Positive vibes all round at One Playground

Steven 4 months ago

Fantastic experience: I must say I really enjoyed this gym during my extended time in Sydney! They offered me a PT consultation and the gym has plenty of machines/areas to workout in. One of my favorites was the push path in addition to the turf area! I would love to visit this gym again. Totally recommend it to anyone in the area or commuting in to the CBD!

Gerda Opperman 5 months ago

Fantastic experience: This is gym you work out and get help and advice by such amazing people.

Svetlana Printcev 5 months ago

Fantastic experience: It’s my favourite gym, I love the classes and trainers, the booking app is very convenient and has lots of great videos to train at home if you skip the gym.

Zachary Summer 5 months ago

Positive experience: Great gym overall. Like any other gym, it gets busy between 5pm -7pm. Waited a good 15 minutes for a machine and a PT interrupted after my first set and requested to jump in. We don’t interrupt PT during their session with clients, would much appreciated if they can do the same.

Paige Sorbello 5 months ago

Fantastic experience: I went to this gym whilst visiting Sydney and amazing is an understatement. The staff working were incredibly helpful! Usually a new gym is really intimidating but that wasn’t a problem here. 10/10 recommend. Wish they had a gym like this in cairns !

Bronagh Hardy 5 months ago

Fantastic experience: An amazing gym with such a good variety of classes and at different times of the day. The instructors are so friendly and motivating, it is the first time I have really got into fitness and it is because I enjoy it so much, it no longer feels like a chore.

Helen Thatcher 6 months ago

Fantastic experience: Having been at the gym for approximately 3 years there is a high level of professionalism with instruction . The facilities show a standard that is hard to beat with state of the art machines and a decor to work in that is edgy and has an industrial city vibe. Excellent !

Fitness Playground Surry Hills

Thank you Helen! Here's to the next 3 years!

Emma Nicole 6 months ago

Fantastic experience: I highly recommend anyone in or travelling to Sydney to check this place out. I never want to leave this beautiful space when I’m there, such a great vibe. Thanks guys!

diandra wilmot 6 months ago

Fantastic experience: Absolutely love training here. Amazing range of classes lead by fun and friendly instructors.

Ellen Van den heuvel 6 months ago

Fantastic experience: Very flexible membership, lots of classes with amazing coaches. The vibe and the aesthetics are very calm and clean (so are the showers!). The app is easy to work with and the communication overall is just so good!

Fitness Playground Surry Hills

Hi Ellen,Thank you for your kind words! We're delighted to hear that you're enjoying the flexibility of our membership and the variety of classes with our amazing coaches. It's great to know that you appreciate the calm and clean vibe of our facilities, including the showers.We're also pleased that you find our app easy to use and our communication effective. Your feedback motivates us to continue providing the best experience possible for our members.If you ever have any suggestions or need assistance, please feel free to reach out. We look forward to seeing you at the gym!

Ian McMahon 6 months ago

Fantastic experience: Ned helped my girlfriend Bailey understand the lay out of the entire space, the background of the gym, and was so informative throughout the sign up process. If I could give home bonus stars I would. LEGEND

Fitness Playground Surry Hills

Hi Ian,Thank you so much for your glowing review! We're thrilled to hear that Ned was able to assist Bailey so effectively. It's great to know that his guidance and information made the sign-up process smooth and enjoyable.We'll be sure to pass along your kind words to Ned – he's truly a legend in our eyes as well!

Sam Banks 6 months ago

Fantastic experience: I love this gym. I have been using the space for around 8 months now and have never had any issues. The staff are all lovely people and the community of other gym-goers are very friendly. The interior is very appealing and clean and there is a great variety of equipment. It closed a few times for maintenance but when it did, the access card is allowed to be used at a nearby, equally as great, gym!

Fitness Playground Surry Hills

Hi Sam,Thank you so much for your kind words and for being a part of our gym community for the past 8 months! We're thrilled to hear that you've had such a positive experience with our staff, facilities, and fellow gym-goers.

Michelle Lata 7 months ago

Negative experience: Easy to join they keep calling you to join. When I fill the cancellation form month a go nobody call me or updated me. Just got messages I owe them money. If you wana leave lady staff will keep trying to make you stay. They can make you uncomfortable and pressured too. Offer me 1 more month free. Sometime we don’t need freebies just cancelling will be enough for us. Sam was amazing he didn’t put pressure on me.

Fitness Playground Surry Hills

Hi Michelle,We're sorry to hear about your experience, and we apologise for any inconvenience caused. Our Head of Service has tried to call you to discuss your feedback without success. Our memberships come with satisfaction period and no charges were applied to your account. We also see that you only just completed our cancellation form today. We strive to provide excellent service to all our members and are disappointed to hear that we fell short in this instance. We will ensure that our staff are more mindful of members' preferences in the future.We're glad to hear that Sam provided you with a positive experience, and we will pass your compliments on to him.If you have any further concerns or would like to discuss this matter further, please feel free to contact us directly at [email protected]

Nicholas Porta 7 months ago

Fantastic experience: One Playground is without a doubt one of the best gyms I've been to, in terms of facilities, class schedule and service! I've been a member for 4+ years, and plan on being a member for life. Classes are a hugh recommendation for anyone wanting to get fit and enjoy themselves at the same time.

Fitness Playground Surry Hills

Thank you Nick for your kind words. You are a valued member and it's awesome having your part of the One Playground family.

Giulia Venzo 7 months ago

Fantastic experience: What an incredible gym! The equipment is top-notch, the atmosphere is fantastic, and the staff is so friendly. I couldn't have picked a better gym.

Fitness Playground Surry Hills

We absolutely love having you as a member Giulia.

Leigh Davis 7 months ago

Fantastic experience: Great atmosphere at this gym and staff are friendly. Wide range of equipment and classes, love training here!

india kermode 7 months ago

Negative experience: The classes are great but they book out so quickly. My reason for the low review is the gym floor. It’s quite small, dark and not very motivating. I’ve gone to much cheaper gyms (anytime) that have a gym floor that is spacious and motivating. This is also a petty point but you can hear weights thumping on the roof of the “mind body room”, which is meant to be a peaceful space. It’s just not worth the money.

Fitness Playground Surry Hills

Hi India,Thank you for taking the time to provide us with your feedback. We're pleased to hear that you enjoy our classes; however, we're sorry to hear that you found our gym floor lacking in size and ambiance.We understand the importance of having a spacious and motivating gym floor, and we appreciate your feedback on this matter. We are continuously looking for ways to improve our facilities and will take your comments into consideration as we make future enhancements.Regarding the noise issue in the "Mind Body Room," we apologise for any disruption this may have caused to your experience. We will look into ways to mitigate this sound issue to ensure a more peaceful environment for all our members.We understand that value for money is important, and we are sorry to hear that you feel our gym does not meet your expectations in this regard. We strive to offer competitive pricing while providing a high-quality and endless fitness experience.We appreciate your feedback as it helps us to improve our services. If you have any further comments or suggestions, please feel free to contact us directly.

August 8 months ago

Negative experience: bad customer service where the guy who sit in the office can't do anything done, from swipe card and looking for lost item in the lost and found drawers. the men's toilet also dirty and stinky af, I can see lot of dust in every corners where clearly they didn't hired cleaner to do the job properly.

Fitness Playground Surry Hills

Hi August, We're sorry to hear about your experience. We've searched our records but couldn't find your membership. We'd like to understand more to help resolve this. Could you please reach out to us directly by emailing [email protected]. We value your feedback and hope to make this right for you. Thank you

Lucius Choo 8 months ago

Fantastic experience: Very comprehensive training facility for people of all different levels (beginner to pros) & modalities as well (bodybuilder to crossfitter). The design and aesthetic is beautiful as well which is a great plus point for our social media era.

Joanne Esposito 10 months ago

Fantastic experience: Great gym with lots of variety. Everyone is friendly and helpful.

Fitness Playground Surry Hills

Love it, thank you Joanne

David Craig 11 months ago

Fantastic experience: Very good gym ned the manger very good guy

Fitness Playground Surry Hills

Thank you David

Helga Tattoos 11 months ago

Fantastic experience: Amazing tour by Ned, really worth going in and checking this place. I

Fitness Playground Surry Hills

Thank you Helga, so happy to hear that Ned looked after you

Bushra Ahmed 11 months ago

Fantastic experience: Great gym, great locations! Equipment is new and each location has a great variety of equipment. Lots of great classes all different types of classes with very helpful instructors who are super knowledgable! Very friendly staff with lots of knowledge and always happy to help! Sam and Collette especially have been great and made my experience at the gym really easy and provided me with everything I needed. If I am back in Australia I will definitely be back! Thank you so much!!!!

Fitness Playground Surry Hills

Love this Bushra, thank you! And we agree, Sam and Collette are awesome!

mary 11 months ago

Positive experience: I’ve been a member for about a month, this gym is really small inside, it feels really overcrowded especially after work hours. it can feel overwhelming. but it’s got all the equipment and the classes are really good. i was curious about a personal trainer at the beginning of my membership, my warning to you is never bring up private lessons unless you truly want it, they give me phone calls constantly questioning if i’m still interested and what my goals are and why i’m no longer interested, i just blocked their number and anyone who introduces themself from the gym i just hang up. there’s no car park and the parking around is paid only for a limited time. recommend catching train.

Vanessa Con Foo 1 year ago

Fantastic experience: Instructors and classes are the best, never stuck to a gym membership before One Playground

Fitness Playground Surry Hills

Keep up the awesome work Vanessa!

Catherine Adams 1 year ago

Fantastic experience: Billy the PT at the Surry Hills location is absolutely amazing, I 100% recommend. He helped push myself and I noticed my strength and form increasing in leaps and bounds.

Fitness Playground Surry Hills

Isn't Billy awesome Catherine! Thank you for sharing this with us.

ollie b 1 year ago

Fantastic experience: Been a member for a few years so thought I’d review . It’s a great gym . Always clean , Any broken equipment gets fixed immediately, friendly staff and I also love the fact it’s not flood lit like airport arrivals hall . The people who use it are pretty cool too . All shapes sizes and ages .

Fitness Playground Surry Hills

Thank you for this thoughtful review, Ollie! Much appreciated and we're glad you love it all!

Calista Chiu 1 year ago

Fantastic experience: One attribute about One Playground that I love, is that it offers value for money to its members. I appreciate the effort where the OP team sees the importance to invest in areas that would bring value to its members. Firstly, OP breaks the norm in offering great aesthetics and design to how a gym should look like, the gym offers well-maintained equipment, quality fitness classes by really good instructors (I regularly attend spin, barre, bodyburn, dance/burlesque, yoga, reformers pilates and do a jog on the treadmill and have mentally and physically benefitted from the great classes), which differentiates the gym from the rest, seamless app booking experience and on top of that, amazing branding through its physical gym and online presence. To me it’s a whole great experience being part of OP. Everyday at 12pm, l would set my alarm to book my work out for the next 3 days, plan my outfit, when I arrive before my workout, I would take nice photos of myself with the aesthetically appealing interiors, and after working out, I would also take some feel good photos to post on social media to track my achievements and progress. I believe that the OP's business model works and would continue to grow beyond Sydney and around the world!

Fitness Playground Surry Hills

Hi Calista, we're thrilled to hear that you find value in our offerings and that our efforts to provide a unique and high-quality gym experience are resonating with you. It's truly heartening to read your feedback, thank you for sharing this with us.

Gem Chew 1 year ago

Fantastic experience: Had the best time training in this centre! Zoe the gym manager took a lot of time and effort in encouraging me to commit to a program and was excellent, she would check in on myself and I'd also always see her in the gym itself training! I got linked with Sam as my PT and he's been excellent with injury recovery especially in bringing out weak/compensatory mechanisms and correcting them. Unfortunately I had to cancel my membership as I was moving away but would definitely get day passes to visit the gym when I'm in Sydney! Overall - excellent team, enjoyable and challenging classes, good facilities, would 100% recommend!

Fitness Playground Surry Hills

Love this Gem! This is why we love what we do. And Yes, Zoe is awesome, we're super lucky to have her on the One Playground team

Esmae Isis Talbot-Lewis 1 year ago

Fantastic experience: Fantastic experience at this gym. The equipment is top-notch, the space is roomy, and the variety of included classes is impressive. The staff is incredibly friendly, special shoutout to Sam for being so lovely and helpful. Would highly recommend.

Fitness Playground Surry Hills

Thanks sharing your experience with us Esmae, love this!

Camila Neves 1 year ago

Fantastic experience: Had a great Athletic workout. Good equipments, facility and amazing couches. Sam, at the reception, is teally helpful! :)

Fitness Playground Surry Hills

Thank you for sharing your awesome experience with us Camila.

Wil Ćipura 1 year ago

Fantastic experience: Excellent gym, everything you need and staff are great, perfect gym to go to when on a holiday in sydney!

Fitness Playground Surry Hills

Love it, thank you Wil.

Tait McIntyre 1 year ago

Fantastic experience: My local playground, Newtown, has a a wonderful vibe and friendly crew. I just signed up, and James was great and setting it all up. I love how pretty it is!

Fitness Playground Surry Hills

Awesome to hear this Tait!

Blair Millar 1 year ago

Fantastic experience: Friendly, Welcoming staff. Everything you need for a great workout with high end equipment. Excellent location. Would recommend.

Fitness Playground Surry Hills

So good to read this, thank you Blair!

Ciaran Acton 1 year ago

Fantastic experience: A well rounded gym for all types of training that caters for all people that would like to improve their physical and mental well being. The trainers are positive and supportive and help to create a great inclusive atmosphere.

Fitness Playground Surry Hills

Thank you Ciaran! Certainly nailed it, our team is always their for our members. We want you to hit you goals, enjoy your training and have fun all at the same time.

Peyton Hawkins 1 year ago

Fantastic experience: One Playground is such a versatile and engaging gym!! I love the range of classes and equipment, how welcoming the staff are, and how the trainers and group fitness have a great balance of pushing and challenging you but also being mindful that everyone is coming in at different levels. I especially love the quality of the Reformer Pilates classes (shoutout to Maggie Dixon-Best and Jay!!) and how the Athletica Fit classes are never the same but always fun and super challenging. This has been the gym I’ve stuck with the longest and has really helped me to feel inspired to stick with my fitness and wellness journey.

Fitness Playground Surry Hills

Hi Peyton, thank you for kind, positive and thoughtful feedback. We're thrilled to hear that you find our gym versatile and engaging. It's also fantastic to know that you enjoy our range of classes and equipment, and love the shoutout to Maggie and Jay.

Anaïs F. Wall 1 year ago

Negative experience: I used to be a member and tried to rejoin the club but I’m quite turn off by their approach to sales. I have asked for the prices over the phone explaining that I used to be a member and just want to know the price to rejoin the club. Got told that I would get a brochure sent to my email but got an email from the club manager asking me to visit the club. All I want is the price and I also can’t come during business hours as explained. This is actually my second attempt to get the price in the last 2 months and I still don’t have that information.

Fitness Playground Surry Hills

Hi Anaiis, so sorry to hear this. We certainly help you out with our pricing and membership options. So that we can assist you, would you be open to emailing Tristen at [email protected] with your best contact number. Best regards, One Playground

Liam Crowley 1 year ago

Fantastic experience: Excellent staff and equipment

Andrea Wensberg Kulseng 1 year ago

Fantastic experience: 10/10!!

Kevyn Damian Colorado 1 year ago

Fantastic experience: Exelent service

Fitness Playground Surry Hills

So thrilled to hear that our service has had a positive impact Kevyn. Thank you for sharing this with us.

Carl Gaydon 1 year ago

Fantastic experience: Great gym and awesome service by Amanda

Tianpai Li 1 year ago

Fantastic experience: Got 1 day free pass. Great staffs, great equipments.

Fitness Playground Surry Hills

Thank you Tianpai, hope to see you at the gym again soon!

Diana Ortiz 1 year ago

Fantastic experience: Great gym, great classes, strongly recommend BadAss class

Taporius Paige 1 year ago

Negative experience: Worse company every - they are money focused. They are fake. They changed their brand name to try and avoid the bad reviews!!

Fitness Playground Surry Hills

Hi Taporius, we're sorry to read your feedback. We are unable to locate your existing or previous membership with us. So that we can discuss your feedback, could you please email [email protected] with your details and we'll be touch to discuss further. Warm regards, One Playground

andrew stensel 1 year ago

Fantastic experience: Great gym, good team, be aware that it gets busy early mornings

Hampus Haglund 1 year ago

Fantastic experience: super cool environment, nice staff, has everything you need for a great workout, and very close to the center

Leandro Wainfas 1 year ago

Negative experience: Terrible! If you are a person passionate for bodybuilding and training hard and serious! That is not the place! Business model focused on the profit not at the members!

Fitness Playground Surry Hills

Hi Leandro, thank you for your feedback. Our Head of Service has attempted to contact you to discuss your feedback. We look forward to having the opportunity to speak with you soon.

Daniel Mazloum 1 year ago

Fantastic experience: Everyone who works at Fitness Playground is friendly and very accommodating. The gyms are always clean, and equipment is maintained really well.

Laura Rossini 1 year ago

Fantastic experience: The facility is accurate, well equipped and the staff is friendly and polite! You have all the tools, equipment you need in a nice and clean environment!

Daisy Kelly 1 year ago

Fantastic experience: Awesome gym, really clean with a super nice team and lots of different options for training

Fitness Playground Surry Hills

Thank you Daisy!

Naomi 1 year ago

Fantastic experience: Super well maintained, great equipment and very friendly staff, would recommend to anyone looking for a gym around the city

Jon 1 year ago

Negative experience: Went to a class there through class pass. Received an email telling me I'll be charged for a no show despite attending. Then told I need to fill in forms within 48 hours or I'll be charged. Others who are members also complained during class that their app doesn't work and wouldn't let them book in. Suggest you think about approach before demanding fees from paying customers who attend your classes.

Fitness Playground Surry Hills

Hi Jonathon,I'm so sorry to hear about your experience. Our Head of service has been in touch via email. It would be greatly appreciated if you could please respond. We would love to resolve this issue and ensure a positive outcome.

Milad Ferris 1 year ago

Fantastic experience: trendy looking gym with great machines and free weights. staff are friendly and always free to help when needed.

Fitness Playground Surry Hills

Thank you Milad! As always, we're always here to help.

Sam Down 1 year ago

Fantastic experience: So glad I chose this gym, it feels like a great community. Sean’s Athletica classes are awesome!

Aussie Pork 1 year ago

Negative experience: they do increseing the price without agreement . owner just sent message price going up like a spam mail . after that it was no answer . The reason they are doing upgrade till end of this year . I don't think they are doing upgrade and I don't understand why we have to cover their upgrade . most of gym doestnt change the price to existing customer . they just do increasing the price to new customer .

Fitness Playground Surry Hills

Hi there,We'd love to help however without a real name we can’t verify if you have a membership with us. Please email me directly at [email protected] with more details and I’d be happy to help. Looking forward to hear from you,QuintinClub Manager

Jarvis Pitcher 1 year ago

Fantastic experience: Amazing gym! Aesthetic, tons of machines, quality free weights and racks, super friendly environment, and super nice facilities!

Di S 1 year ago

Negative experience: Basic gym. Sometimes the cardio equipment works sometimes it doesn’t. The gentleman’s club Brooklyn aesthetic they’re going for is pretty clever for hiding general unkemptness - change room floors are a shade of dirt-grey, light sockets without lightbulbs, broken mirror that never gets fixed, toilet doors without hooks or handles so you have to jam your fingernails into the door gap to get out of it etc

Fitness Playground Surry Hills

Dear Di, Having never been to a Gentleman's Club in Brooklyn ourselves, we can only guess that the place of reference has an understated 1920's whiskey bar vibe, filled with character, banging tunes and great people. So thanks, we think! The Surry Hills location is our first borne, and we kinda love it how it is (is love blind?). Being a very old building with original features its far from perfect, but doesn't the world have enough perfect gyms? If you are prefer a slick and shiny space, a visit to the Bunker gym down the road at Foveaux Street or One Playground at Newtown should do the trick. Email [email protected] and we can organise you a free pass to one of our sister clubs

Sandra Rodriguez 1 year ago

Fantastic experience: The gym facilities are top notch. Customer service was good too. I had an issue with my membership and they were really attentive and dedicated to resolving it. Thank you!

Phil Gith 1 year ago

Fantastic experience: Great gym, good atmosphere and the classes are fantastic value for money. Awesome service from Quintin going through membership options.

Nick Sammut 1 year ago

Fantastic experience: Fitness playground environments are very unique. You can escape the daily grind and experience training like no other gym, Super friendly staff and experienced trainers. Great equipment. Amazingly special,

Fitness Playground Surry Hills

Thanks Nick, one of our aims is to be unique so this is so great to hear!

yikai yang 1 year ago

Negative experience: I was online booking a boxing class through website system on 11am Sunday. I received the confirmation message from stuff. So I was planning coming half hour before and waiting. Until 11:20 the stuff still busy and I come and ask her what happening, she told me the booking is only for consulting not for class, class can only booked through phone call. I was totally surprised, the website advertised first free course through booking. No one will booking for waiting stuff selling class which can be done easily through phone call!!! But no one call me or message me to explaining!

Fitness Playground Surry Hills

Hi Yikai, thank you for your review.We would love to arrange a boxing session for you. So that our team can arrange this, could you please email us at [email protected] with your best contact details, and our team will be in touch with you to arrange this. Thank you.Tristen

Rob Ashton 1 year ago

Fantastic experience: Great gym. I’m so focused again and enjoying my training since joining. Staff are always great to deal with and the equipment is excellent

Fitness Playground Surry Hills

Thanks Rob, keep up the amazing work!

Isabella Jean Andrews 1 year ago

Fantastic experience: I LOVE Surry Hill Fitness Playground. Their classes are fantastic (great combination of a tough work out whilst still remaining fun) and their trainers friendly and encouraging. I've always found gyms intimidating, but I am SO glad I joined FP. Particular shout out to their Athletica, Barre and Reformer classes.

Fitness Playground Surry Hills

Thank you Isabella! We love to hear such great feedback about our classes, we will be sure to pass it on to our team!

Joe Cooper 1 year ago

Negative experience: Been training here for years and it’s clear that the owners don’t listen to their customers and accomodate only to themselves and making money. The areas of the gym where fitness classes and PT sessions take place are constantly upgraded but the rest of the gym has remained the same for years, especially after re-branding to OnePlayground, the bench press on the ground floor is un-usable but they don’t care because it doesn’t provide them any more revenue if they listen to their customers and upgrade faulty equipment

Fitness Playground Surry Hills

Dear Joe, Firstly, thank you for your loyalty. I can see you are passionate about your gym and like to take to train regularly. So I wanted to respond personally, and give you context around the decision making and investments made - that are only ever done to improve our members experience. The bench presses you refer to are actually brand new, and were installed 6 weeks ago. So while I understand that you may not like the new bench presses, it is a recent reinvestment into the weights area in an effort to improve the weight training experience for our members. To state the obvious, new equipment costs money. And I can assure you purchasing new bench presses does not provide any financial return. It's simply us trying to make things better for our members. Let me explain why we installed this new equipment, and why these bench presses were selected. These are US made, high quality benches. The key feature is that they are 4-way and can move from decline all the way to incline. In an area like Surry Hills, where space is at a premium, versatile and creative equipment selection is important so we can cater for more exercises and enhance members' workouts. We even tested these benches in Newtown, and they had good feedback from our members due to their versatility. Of course, everyone has their preference, and others have raised that the width and height of the bench press is awkward for certain body types and limb lengths. We have taken this on, and are reviewing time frames for a replacement. There is no local manufacture of commercial gym equipment, so unfortunately time frames for new equipment, can be pretty lengthy. But we are seeing if we can secure local stock, that is high quality. As you have been a member for years, you may remember that the weights area had a complete renovation in 2020, at the exact same time as the Group Training studios. There is constant improvements made to all parts of the gym as they are needed, and another upgrade is being planned as we speak. We will continue to invest in our facilities, equipment and environment, as we always have. Appreciate your loyalty as a member, and for caring enough to write this review. Feel free to ask more questions or provide more feedback directly to me, here is my email [email protected]. - Justin

José Mejía 1 year ago

Fantastic experience: Still can't believe the results since I joined the Surry Hills gang back in July. The classes are all fantastic and the coaches even more! Colleen, Jackie, Sjoerd, Angela, Jose, Sean...just to name a few, they are all extremely professional and prepared, and make sure each class has the right balance and rhythm to take you to the next fitness level. The facilities and equipment are also top of the line, so definitely a 10/10 for me.

Garazi Romero Vallejo 1 year ago

Positive experience: I love this gym. Great equipment and great classes and you can book classes with Class pass! I will love to give a 5 star but I wish they have more calisthenic classes and some of the classes are booked out way too quick. Other than that great gym.

Evette Harris 1 year ago

Fantastic experience: Great gym, the instructors are really knowledgeable and the classes are enjoyable as their music is great! Showers need a little upgrade at Surry Hills so I prefer afternoon classes there.

Connor Laverty 1 year ago

Negative experience: Partner and I signed up to a free trial and paid $99 each for the key cards which we were told (by Sam at Bunker) is refundable whenever you cancel your membership. We were members for 4 months paying $44.99 / $39.99 a week each and after cancelling, were told the $99 key deposit ISNT a deposit but a one off payment. Nice gym but overpriced and hidden costs I.e. the key card.

Alan Nguyen 1 year ago

Fantastic experience: I absolutely love this place. Unlike other well known gyms in the area, One Playgound invests in maintaining their gyms. The Marrickville and Newtown gyms are especially nice and their memberships are very reasonably priced. I primarily go there for the classes which are extrememly popular and are usally booked out.

Fitness Playground Surry Hills

And we absolutely love having you on the team Alan!

Annika Moss 1 year ago

Fantastic experience: I have just joined One Playground and loving the experience so far. Such a great variety of classes including strength/power classes that use a mix of equipment, different types of reformer pilates (currently my fave), various styles of yoga, and innovative classes like circus fit which I haven't seen elsewhere. The instructors are all friendly and welcoming to newbies, as are the membership team and trainers on the gym floor. However I wish a better variety of classes would be offered at Surry Hills on Sundays, not just Athletica. Eg - flow yoga (and other styles), pilates, mobility. Free towels in the changerooms would also be appreciated, as are provided by Barry's and other boutique gyms.

Eleanor Raczkowski 1 year ago

Fantastic experience: The best!! I have been a member for a number of years now. I can honestly say it is the best gym I have been a part of in 15 years. All the trainers are friendly and helpful, I love the actual studio and the Surry Hills location is perfect . If you like classes they have so many that are very different to what other gyms offer. I can't imagine not having FP in my life.

Fitness Playground Surry Hills

Aww, thank you Eleanor! We can't imagine not having you in our community!

Alice Garglahn 1 year ago

Fantastic experience: This is one of the best gyms I've been to in my 10 years in Australia. Yes the classes book out fast (you gotta be quick and set reminders) but it's because they are great. The trainers are friendly and encouraging. They put up with my foolishness and make the classes fun. I'll be sticking around while I'm in the area. The facilities are nice as well. So far I've only done the classes so I can't speak for the equipment but they look pretty as I walk past them to my class.

Jasmine James 1 year ago

Fantastic experience: I've always been intimidated by gyms, but after moving to Australia, I decided now was as good a time as any to try it out. After some initial confusion with the personal trainer first assigned to me, I already wanted to quit. But Quintin, the club manager, was very kind and really listened to me, convincing me to give it another shot. I'm so glad he did because Gemma, my current PT, is honestly amazing. She really takes the time to listen, is always super supportive and is just a great PT. Every session is a laugh with her and I always come away feeling great. All the staff at Surry Hills are incredibly friendly and welcoming. The intimidating atmosphere I had anticipated just doesn't exist down there. The gym itself is lovely and so well maintained. This experience has changed my entire perception about working out and going to the gym. I would 100% recommend to everyone.

Fitness Playground Surry Hills

This just made our day Jasmine. Thank you for sharing your experience with us. Quintin and Gemma are the best, and we love that your enjoying your fitness journey with us. Keep kicking those goals, we are here for you all the way.

Junroe Oliguer 1 year ago

Fantastic experience: One Playground is one of the best gym experience I ever been. It has all my favourite gym sessions that I need in one membership such as Pilates, Yoga, Dance, Gym classes etc you name it. Amenities are great as well as the amazing interiors and pump up music, it's a club over there . It's a very friendly, safe and respectful environment for all genders. I can't really ask for more.

Luca Poddighe 1 year ago

Fantastic experience: Very nice gym. The vintage style is amazing, clean and hygienic environment, lot of machines and activities. It also has 3 heavy bags, very important for me that I come from a martial arts background. Many gyms don’t have boxing bags or they have bad quality ones. Staff is helpful and friendly

Oliver Coury 1 year ago

Fantastic experience: Excellent gym, super friendly staff, equipment is clean and modern. PT staff are really knowledgeable and brilliant at what they do. Shout out to Igor who was amazing at what he does. Very much beginner friendly!

Adele Eglington 1 year ago

Fantastic experience: One Playground is an amazing gym! The staff are so friendly and more than happy to help. Membership options are great too for long and short term. Huge space for multiple classes and free weights. Loads of machines to use. Really clean and tidy gym. 100% recommend!

Fitness Playground Surry Hills

Thank you Adele! Keep up the amazing work.

Kim Ricafort 1 year ago

Fantastic experience: this gym is top notch, i’ve been an active member of other gyms globally and this one takes the cake. it smells extremely fresh and fragrant every time i head over for a session. facilities and equipments are clean, well-maintained and come in a wide variety. the equipment also seem to be the latest ones. personally i haven’t tried the classes because i prefer working out, but they have classes for any kind of fitness you’re looking for. i guess one thing that i have been looking for and can’t seem to find in this particular outlet is a proper weighing scale. other than that, highly recommend!

patrick chungyampin 2 years ago

Fantastic experience: The best one ever

Fitness Playground Surry Hills

Thanks, Patrick. We have the best members ever, too :)

MARILIA ALMEIDA 2 years ago

Fantastic experience: Great gym and amazing team!

Fitness Playground Surry Hills

Thank you Marilia!

Ashlee K 2 years ago

Fantastic experience: Amazing gym, great equipment and amazing trainers! Super affordable for what it is!

Fitness Playground Surry Hills

Thank you, Ashlee :)

Guy 2 years ago

Fantastic experience: Favorite gym in the inner city. Proper community vibe, classes that are actually fun and unique interior. Highly recommend.

Fitness Playground Surry Hills

Thanks so much, Guy. We love our community!

Timothy Olliver 2 years ago

Negative experience: Terrible business. Debited my card 3 days before lockdown in June for 2 weeks of gym when I couldn't leave the house. Illegal. Now taken more money out to cancel as soon as lockdown lifts. Bad business model if you have to take money from people.

Fitness Playground Surry Hills

Hi Tim, lockdown caused many challenges for both our members and the business. We tried to talk to you to rectify this situation, if you're willing to talk through it, please get back to us.

Robbie Clark 2 years ago

Fantastic experience: The staff here are so friendly and the trainers are very attentive to their clients. Some of the best trainers I've had in years. There's a great sense of community without feeling overbearing.

Fitness Playground Surry Hills

Our personal trainers are the best! Thanks, Robbie.

Joshua Simpson 2 years ago

Fantastic experience: Fitness Playground is a haven for the newbie gym goer who would like to improve their fitness and up to the most advanced lifter. The Surry Hills Fplayground is fully equipped with brand new machinery, multiple lifting racks and 3 floors for both functional fitness and classes like boxing, HIT, Yoga etc. Don't forget to checkout the top floor space, it's captivating! The trainers and community at the gym are amazingly helpful and offer mentoring for upcoming trainers and coaches to expand their knowledge and business. Shouts go out to Tom Merriman & Matt Duncan for all the help you have offered to me. Thank you,J.J Simpson

Fitness Playground Surry Hills

Thanks for your thoughtful review, Joshua! Matt Duncan & Tom Merriman sure are the best coach mentors in the whole biz

Japes (Japes) 2 years ago

Negative experience: Avoid this gym. They billed me throughout COVID while the gym was shutdown and would not cancel after multiple attempts and emails. My bank has now blocked them and refunded the fees, and they are still charging despite emails and will not send me a cancellation form. I have now had to raise a consumer complaint with Fair Trading. They just told me they will not cancel until they get fees paid post my cancellation request and during lockdown when the gym was shut! (we are talking like $60-120 here).No service was provided and I provided cancellation in writing multiple times. Super dodgy.

Fitness Playground Surry Hills

Hi Japes, sorry to hear you've had a bad experience, we can't seem to find you on our system, can you please share your name and best contact with us so someone from our team can get in touch with you straight away?

Tatjana Marjanovic 2 years ago

Fantastic experience: I've been going for a few years now and it's honestly the best gym I've been to. It's got everything you need, the trainers are great, the vibe is fun, and the classes are full of energy!

Fitness Playground Surry Hills

Thank you Tatjana!

Sjeng Beckers 2 years ago

Fantastic experience: Everything about this gym is amazing, staff super friendly and motivating the sign up was easy, heaps of amazing classes. Let me say gym anxiety is real, but never once being there have I felt judged :-). 10/10 if you are looking for a gym this is the one.

Fitness Playground Surry Hills

Thanks so much, Tyler! We really appreciate it. And we love providing a welcoming, friendly, non-intimidating vibe. Our people (members and staff) are the best!

KIERAN 2 years ago

Fantastic experience: Solid gym, variety of rooms great for all types of fitness; body movements, Olympic lifts, body building and classes. Staff seem like legends and add to the great atmosphere I'd highly recommend for anyone looking to improve themselves

Fitness Playground Surry Hills

Aww, thanks Kieran! Our members are also legends! :)

Venny Tjuatja 2 years ago

Fantastic experience: I haven’t had any experience with gym before this and was scared to try, but FP make the experience very enjoyable. The place are great with lots of fun equipment, clean, and most of all they have lots of fun classes with great instructors. Love it

Fitness Playground Surry Hills

Hey Venny, we're so glad to hear this. We do everything we can to try to reduce "gym intimidation", so it's great to hear about your positive experience!

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